Swiss Alps to Paris
Had a wonderful trip across four countries on two different European rivers. DH and I sailed past beautiful castles, visited incredible churches, several UNESCO World Heritage Sites, and enjoyed good food onboard and on our own. We experienced a lively wine tasting, visited an historic castle, had the Gutenberg Museum opened for a brief visit just for Viking passengers, went ...
We had a very good friend recommend Viking River cruises, specifically this one.
We had a good time, but was so disappointed with having to be bussed to change ships and to several towns. Because of this we missed a lot of the scenery that is so integral to a river cruise and why we chose this one. We also did not have the scheduled glass blowing demonstration on board and missed free time in ...
We were totally spoiled from the moment they met us at the airport. The service, food, accommodations, excursions and entertainment were all excellent. I knew very little about that part of Europe and enjoyed learning and experiencing it in style.
I was especially thankful for the care and attention given to accommodate my special diet. The food was fantastic, its presentation was worthy of ...
Chose this cruise with my neighbor, who then had an accident just 3 days prior and was unable to go. My niece came with me and we had a great time. Easy transfer from the airport in Basel. Room was adequate, really did not spend much time in the room. Would have been nice to have a balcony on the day that was quite cold and rainy when we sailed up the Rhine and saw all the castles, but on a ...
We were invited to join some friends whose cruise had been cancelled during Covid, so we booked our trip and arrived 3 days prior to do some sight-seeing of our own. Little did we know that would be the best part of our trip.
Viking changed the itinerary based on French Strikes that were planned weeks before departure and would not let us reschedule without forfeiting 65% of our money. This ...
Thank you, H3r4ld60, for sharing your experience with us. While sometimes adjustments are necessary to preserve the integrity of your voyage, we're sorry to learn our response to the...
Viking was just great. However, due to the strikes in France, we didn't cruise much but used buses and spent the last two nights in a hotel.
The staff was wonderful. The vegetarian options for meals could have been better, especially once we were off the ship.
Viking extended a 1/3 $ voucher. I think a partial refund would have been better.
We saw amazing sites and our guides were ...
We really loved Avalon, its people and especially the stateroom layout. The staff was friendly and competent, the facilities first class and the food, while not spectacular, was very good and met out expectations. The lounge staff was a bit overwhelmed at happy hour, and it could be difficult to get a drink then, but otherwise it was very comfortable and pleasant. The 24/7 coffee machines were ...
This was our fourth river cruise and fifth cruise overall with Viking. Although we had a couple difficult nights at first with the air conditioning in our stateroom, the crew on this trip has been the best we have dealt with of all our Viking cruises. We took the Rhine cruise last year starting in Amsterdam and terminating in Basel. That cruise was probably our least favorite due to the low ...
We chose this cruise because it was the only one available with the cabins we wanted when we were looking. The service we received from the staff was excellent! The biggest improvement I would suggest is to improve the quality of the food and drinks. Cold oatmeal, lukewarm white wine, etc.
There was not much to do on the ship. I would think a small spa would be the perfect addition since the ...
I booked my first river cruise on the Lower Mississippi River for March 2023 back in May 2022 on the American Countess. I was concerned about what level of service to expect given the pandemic. I proceeded hoping that things would settle down back towards normal as the embarkation date approached. I am a manual wheelchair user and require an ADA cabin. I knew the number of accommodating cabins ...
Response from BriannaH, Guest Relations @American Queen Voyages
Thank you for the feedback and your kind words. We are disappointed to hear that some of the food was at a less than ideal temperature. We will make sure we pass this along to the American...