This was a bucket list holiday for my husband and I travelling from Minneapolis, Minnesota to New Orleans. We paid over £6000 each for a 14 day holiday - a majority of Americans paid $20,000 per cabin.
We travelled from Redwing Minneapolis to New Orleans in an inside cabin. This was the cheapest cabin available. Our holiday started on 12th September and ended 26th September 2022.
The weather ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hi Fesey! Thank you taking the time to leave a review. We are disappointed to hear about the problems with staff, food, and cancellations. We will pass the feedback along to our team....
It went wrong from the start. Taxi driver had us down for Manchester T1 instead of T2 . Luckily i put him straight.
When we arrived in Amsterdam and after a long wait because of the luggage belt not working, we were ushered into a holding aread and told to wait until other flghts arrived. That took all of 2 hours. Eventuall we were show to a coach and told we were to being transported to a ...
Had 7-previous AVALON river cruises. They lost my wife's suitcase for FOUR DAYS on their transfer from Paris to Saint Malo. On 2nd day, the tour guide told us they had video of the suitcase being loaded on the bus in Paris and it was probably stolen. On the 3rd day, told us that they think they found it and it should arrive by that evening...It didn't. On the evening of the 4th day, the suitcase ...
2 river legs, the rest of the journey was bus rides..
Bused from originating point(Budapest) to Vienna for a 2.5 hour tour.
Bused from Vienna to Tulln for reboarding, then sailed to Linz, At.
Sailed from Linz to Passau/Vilshofen where we sat for 5 days. We did several bus tours to regional attractions. Salsburg was the best of the stops.
River portion of cruise was canceled. We were ...
This was a BUS TOUR not a river cruise!!! Due to "HISTORICAL" low waters on the Danube we sailed less than three days out of 16 days. Historic low waters do not happen overnight?! We were bussed from port to port and excursion to excursion.
Our river cruise began with a two night stay in a hotel in Budapest, we then spent 8+ hours on a bus from Budapest to Vienna with a 2.5 hour tour of ...
We choose this cruise, as we were looking forward to having a relaxing cruise seeing the Danbue and Rhine, the locks and all the beautiful scenery along the way. Unfortunately, the River Duchess did not make it to Budapest so we could get on the boat. Instead we were put up in a hotel in Budapest and the next day had a 3+ hour bus trip to meet the boat in Vienna. This began our adventure. ...
We expected a fantastic river cruise 2 weeks ago. Our trip had been postponed for 2 years due to COVID and some health issues. Uniworld knew that the rivers were low, but gambled on the predictions of rain. Well the rain never came and we only sailed 1 day on the Danube. We didn't even start in Budapest, we had to take bus to a nearby city to pick up the ship. I cannot say enough good things ...
We were very excited to do our first Viking River Cruise after having done fourteen previous river cruises on other cruise lines. It's fair to say that we have considerable experience with which to rate Viking compared to the competition. We were saddened to find that Vikings high price does not equate to a better cruise experience.
To start with, the problem with Viking does not directly ...
Thank you, Fast Alongside, for taking the time to share your experience with us. While in some European docking locations it is common to double berth and closures of the upper deck are...
Service and overall experience unfortunately was very much below expectations. We tried to resolve these issues during the voyage however Uniworld's corporate customer service is horrible as well. They simply don't care.
The facts:
1. It was our honeymoon and stated as such on our itinerary. Nothing was done or mentioned to recognize it until after we brought it up, and even then it was just ...
• We had to start on the Mimir in Budapest, as the Vili couldn’t make it due to low water level. We ultimately transferred to the Vili.
• No one greeted us onboard on our arrival, in fact, ignored us including the security guard that was too busy on his phone to even check to see if we were guests or stowaways.
• Food service on Mimir took over an hour at each dinner after placing order to ...
We appreciate you taking the time to outline your experience, wrldtrvler, and would welcome the opportunity to learn more about your trip to address your disappointment in our onboard...