We have done 8 Viking River cruise, and have loved all of them, but booked Scenic because it’s sold as a superior more luxury product, but it is not in any way, Viking has better customer service in every way, from bar service to food services to excursions!! We booked the Royal Panorama Suite, and the room was very nice, but the butler service is a complete joke, they say they can do all these ...
The rooms and deckplan of this ship were amazing.
The showers in the bathrooms had some design flaws and kept flooding. The repair of the silicone only partially fixed the issue.
The excursions and guides were exceptional, although the emphasis on tipping everything and everyone in every location began to irritate most of the passengers.
The alcohol package was a total let down as most ...
Viking seems to have figured out how to have a nice, relaxing time, on board. The ship is beautiful, and the staff truly seems to take pride in it and their work. Everything was clean, food was delicious and service was wonderful.
However, we signed up for this as a Christmas Market cruise and there was very little of that! At each port, we got off the ship and were (literally) marched miles ...
I went along with my wife and some friends for this cruise to see parts of central Europe along the Danube and enjoy the winter Christmas markets. For ME, it didn't really work. Others really enjoyed it. There was a large social group travelling together and they turned the trip into too much of a party boat. It was difficult to have low key interactions with other travelers.
The tours ...
Thank you, stuartlending, for taking the time to share your experience with us. We appreciate your compliments for our staff and their service aboard! However, we're sorry to hear about your...
I chose this cruise because of my desire to visit the Christmas Markets along the Danube. My friend and I booked about two years out, in the middle of COVID to have something to look forward to as we got through those long months. I had heard wonderful things about Viking but our experience was not as wonderful as I had hoped, beginning with the airfare that we included in our reservation. ...
We appreciate you sharing your experience, SandyBeachNana. Thank you for the kind words about our staff and crew, it is truly a testament to their hard work! Although we regret to hear of...
We go on cruises 2 to 5 times per year but this was first experience with a river cruise. Though the cruise was very nice there were just too many things we didn’t like that will keep us from trying again.
Ports: Every port stop was great! However, we did expect there to be a bit more variety in the Christmas Markets at stop. We found very little differences (with the exception of the food) ...
We appreciate you taking the time to detail your first experience with us as feedback such as this allows us to better understand our guests’ travel preferences. We would welcome the...
My review is great for the ship and crew (5*) but very poor for Scenic as a company (1* - would not book with them again).
First the good – the ship is fantastic. The rooms are large, clean and comfortable. The bedding was the most comfortable of any ship we have been on. The crew is extremely well trained and works very hard. This ship has a decent number of dining options for a ship this ...
I chose this cruise because of the christmas markets, but one week before the cruise we were told that the main market in Germany was going to be closed. It was not a new holiday, so how did Viking not work around this? We ended up not getting to any christmas markets in Germany, which was the main reason why I chose this cruise. We were all very disappointed. If I knew this early enough, I would ...
We appreciate you sharing your experience, twtsung. Thank you for the kind words about our staff and crew, it is truly a testament to their hard work! Although we regret to hear of your...
The ship is updated, clean and the staff are friendly and accommodating.
That said, I have a few safety concerns for anyone even with slight mobility issues. There are no grab bars in/around the shower. Although the ship is relatively stable on the river, there are occasional movements (locks/docking) that could cause one to lose their balance.
The ship has multiple outlets (only ...
This was the second Scenic cruise we were on. The first was so much better than the second. There were about 20 Americans and over 100 Brits, with the balance from Canada and one Australian couple. Before I get to the particulars of the cruise, I would like to bring up one important point, The Price. When we got to talking with the other cruisers, we found out that the Brits paid from one fourth ...