Captain Florian and his crew were excellent; they did everything possible to make their passengers voyage safe and enjoyable. I don't have any complaints and concerns with them; my complaints and concerns are with the lack of transparency and lack of necessary information provided by the Viking Cruises marketing department.
During the entire booking process, we were never informed that ...
Thank you, Djo112359, for taking the time to share your experience with us. We appreciate the kind words you've shared about our crew. Nevertheless, we are sorry to learn the voyage fell...
Only gave a three star review due to a failure with their air department. The Cruise Ship was very well maintained and the employees on the ship and pre cruise hotel were fantastic. The food selection could be improved and some activities on cruise days could be added.
Spent over $16,000.00 for our cruise package which included air fare, pre-hotel stay, transfers, and the cruise. The ...
Response from SocialMediaA, Coordinator, Social Media
Hello! We sincerely apologize for the disappointing experience you had with our Air Department. We appreciate you taking the time to document your concerns, as it gives us a chance to address...
Sail Date: June 2023
Cabin Type: Outside Stateroom with French Balcony and Outside Balcony
The staff was great. The food was great. The tours were great. The room was good except for the temperature being either freezing or burning alive hot and water pooling on the balcony (no drain hole on edge).
Unfortunately 5 out of 6 in our group contracted Covid19. Looking back there was lots of people coughing and talk about a lot of people having chest congestion. Needless to say this put a ...
Our travel companions picked Avalon and we said we'd try it though we have cruised with Viking twice. The Panorama stateroom was fabulous - comfortable, and updated; the bathroom was roomy. 99% of the staff was excellent. My big bone of contention was getting in touch with anyone from Avalon the company when we had an issue at the hotel in Amsterdam (luckily, I had printed the paperwork) and ...
We were very excited about our first river cruise and chose Scenic purely because of it’s reputation of being a ‘luxury’ brand.
We departed by bus from Zurich and transferred to Scenic Jade at Basel, sailing out from Basel to Amsterdam on 29 May for 14 nights, exiting the ship on 12 June. We wouldn’t call it 15 days – you’re on the ship from the afternoon of your arrival and then kicked out of ...
We chose a river cruise that included Bordeaux as its main attraction. The problem was that the only wine we tasted was white wine--The tasting included less than an ounce of WHITE wine (no RED)!! A woman requested a little extra wine because she did not have enough in her glass to taste the wine. The hostess said no!!
We drove in a bus over two hours and passed MULTIPLE wineries only to stop ...
This was our first river cruise, having been on around 35 ocean cruises. We had heard a lot of good things about a river cruise. It’s a way to see out of the way places one otherwise would never get to.
You are in Port every day. There are no “sea“ days! This is actually a really good thing, because the ship itself is extremely spartan when compared to ocean cruises. There are basically two ...
We wanted to see Paris and other sites such as Monet's Garden. The weather was perfect the entire trip and the excursions were excellent. We first stayed at the Hotel du Louvre for two nights and it exceeded our expectations. While we enjoyed our Tauck cruise, mostly due to the excellent weather we had and the excursions, the entire Tauck experience did not meet our expectations. We expected ...
Travel agent convinced us it was the best even though it was most expensive. Although ship was fine and we had a great time with people on board cruise was a let down. Hotels were amazing but greeting dinner at a sports bar was terrible. About half the excursions were good the others very touristy and tacky. The headphone system for guides never worked and delayed every tour as they tried to sort ...
I wanted to do this cruise on the Seine from Paris to Normandy roundtrip. This was a charter by "Brand g", an all gay cruise.
Our cabin was not fully prepared when we entered the room. I tried to set the safe code but could not. When I went to the desk I was told I needed a key which was provided. Not the kind of security one expects on a cruise.
Food was good for a cruise boat, but not ...