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4 Helpful Votes
Sail Date: July 2017
Never on a cruise. Selected 4 day to "try out" a cruise. We enjoyed it throughly. The ship new, well appointed and easily accessed by elevators and stairs. Enjoyable sun decks on levels 4 and 5. Open seating dining room allowed ... Read More
Never on a cruise. Selected 4 day to "try out" a cruise. We enjoyed it throughly. The ship new, well appointed and easily accessed by elevators and stairs. Enjoyable sun decks on levels 4 and 5. Open seating dining room allowed chance to meet other travelers. The excursions to. several plantations was a positive experience, especially the Houmas Hosee were the tour guides were especially engaging to help understand the story of the time. Meals aboard the ship were plated, well presented and of moderate quantity which was helpful. Throughout the day the breakfast, lunch and dinner meals were augmented with warm cookies at 10 am, tea and sweets at 3 pm, cocktail hour and heavy h'odouvres at 5:30 followed by dinner at 6:30. If that wasn't enough, during entertainment, ice cream sundaes and popcirn were offered. No one went hungry. It was a great ship experience and this cruise line paid attention to all the small details to give us a great experience. Thanks. Read Less
14 Helpful Votes
Sail Date: July 2017
We boarded the ship in Tulcea, Romania. The check-in process was very efficient and the crew were very welcoming. The cases were taken by the crew to the correct cabin, and were left outside for us to take in. We had booked a cabin on ... Read More
We boarded the ship in Tulcea, Romania. The check-in process was very efficient and the crew were very welcoming. The cases were taken by the crew to the correct cabin, and were left outside for us to take in. We had booked a cabin on the upper deck, which was marketed as a stateroom with a balcony. The balcony was not my definition of a balcony. You have a window which opens and which you can lean out of onto the metal safety barriers to stop you falling overboard. To my mind a balcony means something that you can walk onto. Try walking onto this and you would be in the river. The cabin was small and a little cramped. The furniture in the cabin was cheap to put it mildly. Chipboard with a thin, plastic wood-effect covering. Also, some of the units did not fit together correctly. The beds were very comfortable and there were plenty of pillows. There were no tea or coffee making facilities in the room. Given that the bar was not staffed all day (despite being advertised as such) tea and coffee making facilities should be available in the room, or the bar staffed as advertised. The cabin was clean upon arrival, as was the very cramped bathroom. However, the cleaning during the cruise left something to be desired. Small items left on the floor were undisturbed and finger marks on mirrors remained for the majority of the cruise. Also, towels were not properly replaced - twice we had to asked for shower towels having had dirty towels removed but not replaced. The bathroom was small and very cramped. The wash basin was small, and the shower was tiny. Our shower head was broken, as was the pipe to the shower head. Despite being reported twice, this remained unrepaired throughout our cruise. The dining experience was bizarre. The ship carries approximately 160 people. Everyone was called to meals at the same time, leaving some tables waiting for service for up to 45 minutes as the norm, although at one dinner we were left an hour before food service began. The food was generally very good and well presented and despite their being no choice at meals, the ship was very good with dealing with dietary needs, provided they were given a few hours' notice. In fact, in some instances even notice at the table was not a problem. The waiters and waitresses in the restaurant were like robots. There was little interaction with guests, and we were told by several members of staff that interaction with guests was a disciplinary offence. In my view, this does not give good customer service. We did come across one of the waitresses being disciplined for providing advice on the wine to choose with our meal. The lunch would be better served as a buffet and not a three course sit down meal, but that is a personal preference. The bar staff were good and generally friendly, although there seemed a reluctance to serve the free drinks (the cruise was all-inclusive, subject to certain premium drinks not being included). The choice of wines and other drinks as part of the all inclusive package was good. The excursions arranged by the cruise company were mixed. The excursion to Bucharest was badly planned. For a city with so much recent history and so much in the city to see, the excursion to a folk museum at the expense of not really seeing the city, seemed a waste. On the other hand the trip to Novi Sad and some villages close by was excellent. The most memorable, and not for the right reason, was an excursion in Hungary. The guide was absolutely dreadful, and two of the three places chosen for visiting were just as bad. In fact, after a few minutes at the Paprika Museum we crept out for a walk around the town. The travel to the venues consisted of a constant commentary from the guide as to the crops being grown in the fields. Comments such as "On the left you see cabbages, on the right you see corn. We grow both here in Hungary" being made for 90 minutes do not help the stress levels. The on board entertainment was reasonable and the quizzes were generally good fun. The musicians in the bar were very talented, particularly the violinist. The announcements on board are vital to ensure that you are in the right place at the right time, yet there were a number of places on board where the announcements could not be properly heard - the rear bar on the upper deck and the front of the sun deck being two examples. There were two matters that gave us real cause for concern. Firstly, there were staff members allowed to bring children on board. These were in the cabin next to ours and were noisy and disruptive. If staff are to be allowed to bring children on board they should be quiet and discrete. Fare paying guests have a right to enjoy peace and quiet. If more worrying was an incident that happened to us and, we later discovered to other guests on the boat. On one occasion, upon returning from a morning excursion, we noticed that a wallet was missing. I accept that it should have been put in the safe, but what followed suggested that even this may not have been satisfactory. After reporting the incident to a senior member of cabin crew we found the wallet returned the following day following a morning excursion. I had some medication in the safe, and I used this immediately before leaving the boat for the morning excursion. On returning to the cabin just before lunch we opened the safe to find the wallet leaning against the medication. Nothing had been taken. We later became aware of other guests having money being taken from their cabin. However, upon complaining to senior cabin crew the money was returned in tact. Clearly, in our view, the cabin crew have access to the cabin safes, and use that access when they should not. Overall, the cruise was enjoyable, but some simple, no cost, measures could have improved the cruise no end. Read Less
7 Helpful Votes
Sail Date: July 2017
Not our favorite cruise, yet, this week's expedition offered rest and beautiful country in Washington, Idaho, and Oregon. The staff bombarded us with picky details and scheduling, more than was necessary. The boat was noisy and the ... Read More
Not our favorite cruise, yet, this week's expedition offered rest and beautiful country in Washington, Idaho, and Oregon. The staff bombarded us with picky details and scheduling, more than was necessary. The boat was noisy and the companionways too chilly. Not many places to retreat and read. Too small for lounge chairs. Food was well prepared—caesar salad, fruit compote, pork roast, burgers, cheesecake—except for the clam chowder, which was malodorous. The riverlorian, Laurence Cotton, gave excellent guidance to Lewis and Clark history and to the background of significant figures. He also answered difficult questions about major events and post-expedition influence. Library contained quality choices of biographical, native American, and pleasure reading. Bar service was friendly and prompt with afternoon snacks—cookies, popcorn, guacamole, chips and dip—but pianist was a self-important clown who drowned out conversation with his "improvisations." Nighttime shows destroyed the serenity. Bus tours offered some excellent commentary and some pointless chatter, occasionally inaccurate. The cruise line does not compare with Voyages to Antiquity. An appealing evening entertainment would take passengers to a casino. Read Less
1 Helpful Vote
Sail Date: July 2017
We had a nine year old and could not find a lot of cruise lines that allowed children. She had an excellent time and really enjoyed all the attention. Excellent food, great excursions and the service was exceptional. Next cruise ... Read More
We had a nine year old and could not find a lot of cruise lines that allowed children. She had an excellent time and really enjoyed all the attention. Excellent food, great excursions and the service was exceptional. Next cruise would be from Amsterdam to Budapest and definitely on Avalon. I love the smaller ship and special attention afforded all guest. This was our first river cruise and I found it much above an ocean cruise. I never realized that on an ocean cruise you spend so much of your time viewing water. On a river cruise you spend most of your day time exploring sites that have a lot of history and different culture. In the evening it is very relaxing to sit on top and watch the float up or down the river seeing the sites of river life. The next morning you are at a new port with all new experiences for that day. Very rewarding to a history buff. Read Less
1 Helpful Vote
Sail Date: July 2017
We had taken 4 Viking River cruises previously, but we had never been to Russia. We thoroughly enjoyed visiting Russia, and learning about the history of that country. We especially enjoyed the concerts and dance performances, and the ... Read More
We had taken 4 Viking River cruises previously, but we had never been to Russia. We thoroughly enjoyed visiting Russia, and learning about the history of that country. We especially enjoyed the concerts and dance performances, and the on-board seminars about the history of the country and the present life in Russia. We also enjoyed the on-board entertainment very much, especially the opera singers from the Marinsky Theater. As always, the food selection at the buffets was very extensive, and complemented the menu listings. The food was well prepared and we were happy to see some Russian foods listed on the menu, and also available on the breakfast and lunch buffets. We enjoyed all of the included and optional excursions that we took. We were really enthralled with the performance of "Swan Lake" at the Hermitage. That is a show that is not to be missed. We were happy to see that in addition to the walking tours of cities, a "Panoramic" bus tour was also available, for those of us who need a more leisurely sightseeing adventure. Read Less
Sail Date: July 2017
My husband and I went on the Scenic Jade Budapest to Prague River cruise to celebrate our 30th anniversary in June, 2017. The entire trip exceeded our expectations. From the airport pickup to the transfer to the Prague airport, everything ... Read More
My husband and I went on the Scenic Jade Budapest to Prague River cruise to celebrate our 30th anniversary in June, 2017. The entire trip exceeded our expectations. From the airport pickup to the transfer to the Prague airport, everything was handled wonderfully. We had a deluxe Balcony suite on the diamond floor and the room was beautiful with plenty of space. The balcony was especially nice on the nights the boat was cruising. We were treated to a full moon these nights….very romantic. The food was very good and they accommodated my husband’s dietary restrictions. There were lots of choices of excursions. My husband is gluten free and everyday a menu would be in our room indicating which item he could eat. This was our first cruise and would definitely go on another one, especially with Scenic. I would highly recommend Scenic and this trip to anyone. Loved it!!!! Read Less
34 Helpful Votes
Sail Date: July 2017
We had a TERRIFIC time on our GATE1 Danube River Cruise; THE stops were enjoyable and most of the tour guides were amazing: The best were Michael in Regensburg, Lyudmila in Melk, Gerhardt in Vienna, and Janko in Bratislava. The service ... Read More
We had a TERRIFIC time on our GATE1 Danube River Cruise; THE stops were enjoyable and most of the tour guides were amazing: The best were Michael in Regensburg, Lyudmila in Melk, Gerhardt in Vienna, and Janko in Bratislava. The service was impeccable and our room steward Daniel and all of the waiters and waitresses were awesome (Trix and Marius, especially, who took excellent care of us during lunch and dinner every day). The food was mostly delicious, and we enjoyed relaxing on the upper deck. I only liked only two evening activities, the Hungarian and Bavarian evenings. There was one BIG problem though: for several days, there was a horrific smell in our rooms on the 3rd floor. It smelled like a sewer. The lounge in the aft was unbearable to enter because of the smell the entire trip. The biggest issue was that I don't think it was handled well by Soma, the Tour Manager, and by Gate 1. To be offered "free sodas and alcohol at lunch" as a way of placating, or compensating the passengers for this terrible smell, doesn't really cut it. At one point we were told that Gate 1 was “flying in engineers to take care of the problem at the next port”. There was still a smell for one day after this happened. This ship was only a year old, and to have to spray the room with room spray, body mist and/or my perfume to make it bearable to sleep in, is unconscionable. I can't imagine people wanting to pay thousands of dollars to smell a foul sewer smell. I frankly believe all of the passengers affected should get some kind of major credit for their next Gate 1 trip. I would like to take another river cruise but because of this issue, I may try Viking or another company. Read Less
1 Helpful Vote
Sail Date: June 2017
Covered a part of Europe we hadn't seen. Cruise director introduced a "leisurely walk"for our daily included exclusions which was much appreciated by us oldsters with back and knee problems. Our guide would give frequent ... Read More
Covered a part of Europe we hadn't seen. Cruise director introduced a "leisurely walk"for our daily included exclusions which was much appreciated by us oldsters with back and knee problems. Our guide would give frequent rest breaks, walk slowly, and in Strasbourg we were placed in taxis for part of the journey. Outstanding! Especially enjoyed meeting other people at meal times. Our server remembered out names from day 1 and was always cheeful. We had an electrical malfunction which was the fault of no one in particular. Unfortunately it wiped out all power to toilets which for about 6 hours was very inconvenient. The repairs weren't started until we docked at the next stop where an electrician came on board. I was surprised that the ship's engineers didn't handle the replacement of the burned out part while still moving upstream. The on-board entertainment was pretty good; the music was fine, the lectures were just OK.. When we didn't like the show we simply went to the cabin and watched TV or read a book. Read Less
3 Helpful Votes
Sail Date: June 2017
We wanted a type of holiday that we hadn't tried before and didn't involve any type of sea cruise (prone to sea sickness) or long air flights. We also wanted a trip that gave us the option of joining in with day trips to ... Read More
We wanted a type of holiday that we hadn't tried before and didn't involve any type of sea cruise (prone to sea sickness) or long air flights. We also wanted a trip that gave us the option of joining in with day trips to interesting places or just staying on board and relaxing. The cruise from Amsterdam to Budapest certainly did that. The ship is big enough to navigate the rivers and locks yet with only 158 passengers on board, it never once felt crowded. In fact, often the opposite was true. We booked direct with Scenic and were treated to luxury, limousine transfers direct from home to the airport and from the airport to the ship, and the same on return. The daily excursions were to really interesting places, albeit we did take a day off a couple of times to rest because they can be a bit full on!! The ship I will review in the ratings below, but suffice to say it was fantastic. All of the facilities were spotlessly clean, the food was a really good standard and plentiful. The service was superb (big thanks to Branislav and Ricardo...) and it was all superbly coordinated by the Captain and the Cruise Director. A couple of tips though for future passengers. The Scenic paperwork does suggest jackets and ties for the gents as potential evening wear. I wore my jacket (but not tie) twice. Once to the Portobello dinner and once to the concert in Vienna. Hardly any of the passengers wore jackets and ties, and I was in the minority on the occasions I did were mine. There is also some wording in the Scenic literature about them only being responsible for one piece of luggage per person (or words that effect). We clearly didn't read that correctly because we could have used the new cases we bought to be used as carry on luggage on the plane. There was certainly plenty of storage under the bed for the cases during the cruise. All in all though, a fantastic trip and one to be repeated hopefully in the future. Read Less
22 Helpful Votes
Sail Date: June 2017
Friends had already booked and we had always wanted to try a river cruise (have done many ocean cruises) but wanted to be part of a group of friends so joined up as itinerary sounded an interesting one which it was. Budapest - Estergom - ... Read More
Friends had already booked and we had always wanted to try a river cruise (have done many ocean cruises) but wanted to be part of a group of friends so joined up as itinerary sounded an interesting one which it was. Budapest - Estergom - Bratislava - Durnstein-Melk- Linz (for Salzburg) - Vienna- Budapest. All interesting. NB its an hour and a half coach trip each way to get to Salzburg from Linz. Thought much of the daytime river scenery apart from the Wachau Valley element was a bit boring - mainly loads of trees on both banks! Other parts were done at night so its more about the stops rather than the cruising. Embarking was hopeless as Riviera UK had given us the wrong pier address and as we were on a cruise only package we then had to phone the UK to find out where it actually was moored and they said the wrong place again. When we phoned the emergency ship number we were told it was about 5k away in the other direction so incurred extra taxi costs. The ship is only chartered by Riviera Travel and is operated by Select voyages so crew are not Riviera staff just the cruise Director and Tour Manger. The navigation crew generally looked a bit scruffy with jeans and Tshirts most of the time, though they were all friendly. Only saw the captain in uniform t the safety briefing and welcome dinners. The ship is only two years old so in good condition and with an excellent housekeeping team always seemed spotlessly clean. Hotel Manager was very friendly. Staff ensured all pax always used hand sanitisers so felt health safety was being well controlled. Rooms were actually bigger than I had imagined so they exceeded our expectations. Enough hanging space for a week. Plenty of shelving (with a safe on one) plus a few drawers. Empty Suitcases fit under beds. Flat screen TV. Compact bathroom with shower only but big enough again for a week for sure. The two Riviera Staff on board the cruise Director and Tour manager were friendly and engaging but on the whole always looked a bit scruffy. Shirt hanging out etc...? Food and beverage was a bit hit and miss though. The bar staff always seemed a bit stretched and apart from one waitress who was very pleasant were a bit surly and miserable. They were expected to help in the restaurant during meal services so couldn't understand why the restaurant staff couldn't help the they were busy pre meals?? Breakfast buffet was excellent with plenty of choice plus an excellent egg station. Lunch was again buffet style and generally OK. Dinner varied from fairly good on the welcome dinner and final captains dinners to fairly average the other other nights. The "Fine Dining" experience in the rear "Marley's Bar" was not bad but the room itself had big aircon problems that evening and was just incredibly hot which rather spoilt it and generally everyone only gets one chance per cruise to try this as the room is pretty small. To be fair the hotel manager comped a couple of the service staff came across as a bit surly though once you got to know them they were much better. The menus on normal nights seemed to be somewhat basic and restricted based on a fairly tight budget allowance I would think. Marley Bar never operated as a Bar and is just really a tea coffee / water station all day with some fruit and cookies (though once these ran out that was it they were not replenished). The Welcome drink at the two special evenings was a half glass of sparkling wine. A top up would have been nice! Same app;lied to late night snacks if you didnt get in quickly they soon disappeared. Bar prices generally seemed pretty fair and the house wine at euro 19 per litre was fair value. Our drinks bill for the week came to c euro 250 per cabin sticking with the house wine. Most other wines were around euro 28 per 75cl bottle. Having done a number of upmarket ocean cruises with Silversea maybe I was expecting too much. The cost worked out at about £300 per day per person so similar to a repositioning silversea voyage. Afraid no contest! Riviera Travel staff guest ratio is nowhere near an ocean cruise. they also do a lot of coach party touring and it felt a bit like that on this river cruise. Afraid we all felt we wouldn't bother doing another with Riviera Travel again. Read Less
4 Helpful Votes
Sail Date: June 2017
We have not done cruised this river before. It is not offered that often and we just wanted to see some of the cities and sites on the itinerary. We had a hotel included for the night before we boarded the ship, the Queen of the ... Read More
We have not done cruised this river before. It is not offered that often and we just wanted to see some of the cities and sites on the itinerary. We had a hotel included for the night before we boarded the ship, the Queen of the Mississippi Paddle-Wheeler, in St. Louis and traveled to Pittsburgh. The embarkation was handled smoothly and so was the disembarking. If you have never gone through the locks on a large river, it is an interesting experience. We toured the Trail of Tears Museum in Cape Giradeau, MO. Very well done. The highlight for us was to tour Churchill Downs in Louisville, KY. There were 2 tours offered in Cincinnati and both were interesting. The service on the ship was excellent. Food is very good and one has the option to choose 1/2 portion of each meal. Be warned,,,desserts are outstanding! Each of the lounges has coffee, tea, juices, sodas, water and snacks available at all times. Read Less
28 Helpful Votes
Sail Date: June 2017
Originally purchased this package through Luxury Escapes. Had previously never heard of Gate1, but wanted to do a European river cruise without the 5 star price tag. Booked our transfers from Budapest airport to the ship through Gate1 ... Read More
Originally purchased this package through Luxury Escapes. Had previously never heard of Gate1, but wanted to do a European river cruise without the 5 star price tag. Booked our transfers from Budapest airport to the ship through Gate1 and from then on for the next two weeks had to think about nothing but enjoying the cruise. Gate 1 had covered all aspects of the holiday, with excellent local guides at each port, fun friendly staff on board, and a very comfortable ship to relax and enjoy. We had initially booked a C class cabin, on the middle deck, but Gate1 had upgraded us to a B Class cabin on the upper deck. The cabin had a French balcony, it's own air conditioning, and was very comfortable. Breakfast was a buffet style arrangement with option to order if preferred. Lunch was a similar arrangement where you could order a main from three options or self serve from the buffet. Lunch included soup and desert each day. Dinner was a four or five course affair each night. Seating for meals was arranged to encourage passenger interaction and as such we met many people from the USA and Australia. The service was excellent with friendly waiters always available. Beer and wine was free during dinner service, so many a two hour meal was to be had. On ship entertainment was light hearted and fun, with trivia and general knowledge quiz's the order of the day. We would definitely recommend Gate1 and river cruising to anyone looking for a relaxed, friendly, memorable holiday. Read Less
27 Helpful Votes
Sail Date: June 2017
This is our first river cruise after about 15 ocean cruises and it is an experience we are definitely repeating. We booked with Gate1 Australia and the service has been great from start to finish. The ship takes about 155 passengers, ... Read More
This is our first river cruise after about 15 ocean cruises and it is an experience we are definitely repeating. We booked with Gate1 Australia and the service has been great from start to finish. The ship takes about 155 passengers, there was only 112 on our cruise with 52 Aussies, and do we know how to party. The ship, although not new, has been continuously refurbished so it feels really fresh. We had cabin 225 with a French balcony, although not hugh, was very comfortable, the bathroom is more spacious and usable than many ocean cruises that I've been on. The food was consistently delicious, thank you Chef Dirk.. Wine and beer are served with dinner each night, so we have the pleasure of sampling some very fine regional wine. The crew also helped to make it a more memorable experience, nothing is too much trouble. Special mention to Receptionist Genona, we went on board the day before our embarkment to make sure of the location, she spoke to us briefly giving us the info we wanted. Imagine our surprise when we embarked the next day that she remembered our names and cabin number and took care of our baggages for us. The included excursions were all well orgainsed with excellent tour guides that are all extremely professional and knowledgeable, although it did become a bit of ABC (another bloody castle/cathedral) in the end, they all did an excellent job looking after us. Read Less
2 Helpful Votes
Sail Date: June 2017
We wanted to see Europe as "hassle-free" as possible. This is a great way to do it. We did the pre-cruise package in Amsterdam and the post-cruise package in Lucerne. We booked our flights through Viking as well. Viking ... Read More
We wanted to see Europe as "hassle-free" as possible. This is a great way to do it. We did the pre-cruise package in Amsterdam and the post-cruise package in Lucerne. We booked our flights through Viking as well. Viking arranged all the transfers. Viking were great hosts, they took care of everything. No worries! What more could you ask for? We saw some great parts of Europe. While doing the cruise part of the adventure, you have the luxury of taking a floating hotel room and a restaurant with you. No packing & unpacking for a week! We dressed casual. There were no "formal nights" and we enjoyed the fact there were less than 200 paying passengers. The service could not have been better. The ship was clean and the cabin was the right size. Ships crew were warm and welcoming. There were free excursions every day. (walking tours) The food was excellent and the wait staff was very attentive. I highly recommend going to Lucurne. The hotel Viking uses is very close to "Old Town" which is the center of action. This was the very best vacation my wife and I have ever had. We plan doing it again in 2019 on the Danube. Read Less
Sail Date: June 2017
First cruise and first time in France - LOVED this trip!!!! It was amazing and everything was fantastic - the ship/cabin was comfortable; the food was extremely good and I didn't even gain weight with all the food that was provided - ... Read More
First cruise and first time in France - LOVED this trip!!!! It was amazing and everything was fantastic - the ship/cabin was comfortable; the food was extremely good and I didn't even gain weight with all the food that was provided - loved all the excursions as they were a great way to get to know the area and cannot wait to go back and further explore Northern France. The staff was great about answering questions, and making the trip such a fabulous memory. I would strongly recommend Viking especially if you want to experience from a high level and travel abroad feeling safe. Everything was comfortable and enjoyable. It was truly a trip of a lifetime and cannot thank the Viking crew for all they did to make such a memorable excursion. I would definitely do this form of travel again as it was a perfect way to see and experience so many things about the country we were in - from history to present. Unforgettable!!!! Read Less
Sail Date: June 2017
Viking provided outstanding customer service from the time we were met at the airport in Amsterdam to the time we checked in at the airport for departure in Prague. The ship was the latest in convenience. The cabin was a nice size, ... Read More
Viking provided outstanding customer service from the time we were met at the airport in Amsterdam to the time we checked in at the airport for departure in Prague. The ship was the latest in convenience. The cabin was a nice size, meticulously clean and modern. Dining was excellent with great attention to service. We had the very best Program Director. In all of our ocean cruises he was the very best! He was there for our every need and questions! Even making umbrellas available one morning when leaving for the day and it was raining a little. On our excursions he would appear out of nowhere to ensure that our needs were met. The evening performance were excellent for the size of our ship. He left no stone unturned! I would not hesitate getting on another cruise if I knew he was the program director. The ports and the shore excursions were top notch. The tour guides were knowledgeable, pleasant and again great attention to detail and customer service. We are certainly planning on taking another cruise with Viking! Well, well worth the money. We have been telling our friends and families to look no further than Viking! Read Less
4 Helpful Votes
Sail Date: June 2017
We’ve been on two previous Viking River cruises and this was the first Viking Ocean cruise – we have trusted and been happy with all aspects of Viking – we wanted to cruise the Baltics and our favorite stops were Tallin, Estonia – ... Read More
We’ve been on two previous Viking River cruises and this was the first Viking Ocean cruise – we have trusted and been happy with all aspects of Viking – we wanted to cruise the Baltics and our favorite stops were Tallin, Estonia – Gdansk, Poland – Aalborg, Denmark and all of Norway - all ports were easy to navigate on to shore (no tethering) most by bus but several were walk right off into the community like Aalborg, Denmark and Eidfjorde, Norway - after several free excursions by bus and the general 2-3 hour tour we started to appreciate some of the paid excursions that had around 20-30 people - more personable and enjoyable - we weren’t impressed with larger cities like St. Petersburg as tours to landmarks and museums were rushed and crowded - we are on vacation and do enjoy relaxation and that's what the ship offers in all areas - it's OK to skip a port and just relax on board as there is so much to do - the spa and fitness area offered programs and the top deck had the best fitness equipment and activities like shuffleboard - movie theatres provided themed movies in connection to the areas we cruised - on board musical entertainment was fun and vibrant from lounge shows to pool parties and the dining offerings ranged from great lasgna and an Italian menu at Manfredi’s to a wonderful wine and food pairing at the Chef’s Table – the Restaurant offered a wide range of choices from fish to steak and local favorites – the World Café offered a smorgasbord of main entrees – desserts and snacks – Mamsen’s served a wonderful daily breakfast with fresh pastries and fruit plus waffles and breakfast platters made to order - the lounge choices were fun – warm and friendly – relaxing views of the sea and countryside from the Explorer’s Lounge listening to a guitarist or pianist - to night time entertainment at Torshavn with shows like The Rat Pack – the Viking Bar and Living Room was a great place to hear music from highly skilled musicians and entertainers – we will be cruising another itinerary with Viking Ocean in the future and we highly recommend connecting with Cruise Critic through their Meet & Mingle on board – we have many friends just from that connection – we like the smaller ship with 930 cruisers and no casinos or themed gimmicks – this allowed us to meet so many great people - fun ship and wonderful staff !!! Read Less
25 Helpful Votes
Sail Date: June 2017
I have always wanted to do a European River Cruise and this cruise came up on some spam e-mail and the price was so good we booked it but were sceptical as we had never heard of Gate 1. They are new to Australia but have many fans in the ... Read More
I have always wanted to do a European River Cruise and this cruise came up on some spam e-mail and the price was so good we booked it but were sceptical as we had never heard of Gate 1. They are new to Australia but have many fans in the US. We were pleasantly surprised that we were taken care of from the moment of arrival at Prague and was so well organised. Part of the package was 3 nights in Prague and then we were picked up to go the ship port at Regensburg. Embarkation was so quick and easy and as we have only ever done ocean cruising previously where you have to wait for hours to embark and disembark because of the volume of passengers, only having around 140 passengers meant it so was much more personal. The ship is nice and the cabin was nice with a french balcony. To be honest that's all you need as you don't have 'sea days' and really don't have time to spend on the balcony as every day there is exciting things to do. The shower was a little awkward being triangular. The food was lovely and the wait staff Goran and Palmene were great so we tried to get their section when we could. Gate 1 really knew that best things to do and had good guides in each port and we were pleasantly surprised at the included tours and we did the optional excursions of Schonbrunn Palace and the dinner in the woods with folkloric band and dancers both of which were great. The other passengers were mainly from the US but this cruise also had a group from Israel and there was another couple of Aussies on board. Everyone was really fun and we enjoyed sitting with new people for each meal. I would definitely travel Gate 1 again. Read Less
4 Helpful Votes
Sail Date: June 2017
We chose this particular cruise because we had seen the Rhine from Amsterdam to Mainz and we wanted to go further east. The river cruise offered by SCENIC fit out timetable and from Budapest back to Nuremberg fit with our desired ... Read More
We chose this particular cruise because we had seen the Rhine from Amsterdam to Mainz and we wanted to go further east. The river cruise offered by SCENIC fit out timetable and from Budapest back to Nuremberg fit with our desired geography. We priced various cruise lines and while SCENIC was not the least expensive, the 100% all inclusive and the description of the off ship excursions and on ship amenities just made the idea sound more convenient and fun. Boy, were we correct! Never have we felt more pampered. The staff, like the cruise director Andrian ( who could also have a second career in stand up comedy ) Kristian ( in the bar and the dining room ) ... well... actually, all the staff, were attentive, fast efficient and genuinely appeared to love their jobs. They made us feel so welcome and important. You can, other than the odd coin you may need for WCs when off ship, lock your purse or wallet away. Everything is top notch, top quality and included. Even the bus service used for off ship excursions was top notch and the local guides were fantastic. We began in Budapest, wandered down the Danube past Vienna and ended in Nuremberg where so continued to Prague and some ( including us ) sadly flew home. We were offered a plethora of choices for off ship excursions and I would have to write a short novel to outline them all. Check with Scenic for their itinerary. Every choice was great and, there were sufficient options that you could actually do the trip more than once. It is not often that I can find no fault whatsoever. This time I can. I highly recommend you take SCENIC cruise lines into consideration for your trip. ( And no, I don't work for them or have shares. ) We were extremely impressed. Read Less
8 Helpful Votes
Sail Date: June 2017
Dear community, we really had a fantastic cruise lately on Viking Osfrid. It is our 3rd Viking Cruise already and this time we decided to see Portugal, started in Lisbon and finished in Madrid. The Lisbon part was Hotel and Bus only ... Read More
Dear community, we really had a fantastic cruise lately on Viking Osfrid. It is our 3rd Viking Cruise already and this time we decided to see Portugal, started in Lisbon and finished in Madrid. The Lisbon part was Hotel and Bus only and ok, its rather a city trip but once you board the ship in Porto the feeling changes. Porto what a great city to explore and if you love wine and port than this is a must cruise. Don’t expect too much of an entertainment on those small ships but look forward to the tours. The landscape you see from the ship is not comparable with any other cruise and the fact that there is a lot of daytime sailing makes it even better. Our Cabin had a balcony which is a must I would say, keep in mind its quiet hot in the valley and rather colder in Porto. Food was exceptional compared to previous cruises and always with a local touch. Crew went out of their way to serve us and did a great job. They seem to be less personal than on other viking ships but really surprised us with their smile and service. Generally we felt this was the best viking cruise so far after we did the Rhine and China before. Thanks to the Osfrid team, job well done – we are coming back…. The Fellons Read Less
7 Helpful Votes
Sail Date: June 2017
We had never been on a river cruise before so maybe our expectations were too high. The really good thing about it was that all the arrangements for getting on and off the boat, excursions etc went like clockwork and the local guides were ... Read More
We had never been on a river cruise before so maybe our expectations were too high. The really good thing about it was that all the arrangements for getting on and off the boat, excursions etc went like clockwork and the local guides were in general excellent. The tours themselves were variable - some rather boring and created just to fill time. The boat was lovely and clean and modern but we found the cabin small considering we had a grand balcony. Because of the minibar and safe in the wardrobe there was little room to hang clothes and to get to the loo you had to turn sideways passed the bed. The bathroom itself was fine and the drawer storage was good. We found the entertainment to be poor. The service was pretty good although dinner took a long time - if you didn't want all the courses you just had to wait as they would only serve one course at a time. We would not go on another such cruise. Read Less
3 Helpful Votes
Sail Date: June 2017
Wanted to go down the Danube and visit bits of Eastern Europe to which we had not previously been to see. We visited Budapest, Hungary (night cruise to see the lights was very good), and Kalosca, Hungary for a horse show. Osijek, ... Read More
Wanted to go down the Danube and visit bits of Eastern Europe to which we had not previously been to see. We visited Budapest, Hungary (night cruise to see the lights was very good), and Kalosca, Hungary for a horse show. Osijek, Croatia. Belgrade Serbia (looks more prosperous now) sailed through the Iron Gates Gorge. Arbanasi Silistra and Varna in Bulgaria (the most traditional and probably the poorest country). and Bucharest (much more prosperous and lively than suspected). The visits were mostly part of the cruise price and well organized and the crew dealt with problems well. The dining/bar staff were very good with an occasional grumpy or over officious one. Cabin kept immaculately clean. Drinks on board were at 'cruise prices' with a number of complex packages which could be added to the mealtime free beers and local wine. Beers only lager locally wine ranged from quite good to barely drinkable. Breakfast was buffet food ok layout of the buffet poorly thought out. (A whole circuit was required to get standard bread, butter and jam) but not a major problem. Dinners were good and not overly large (thank goodness). Entertainment pianist (Gianni) exceptional, local entertainment competent but of limited interest. Cruise Director (Polina) very pleasant and competent but tired a bit towards the end of the cruise, should have had a deputy she seemed to be on duty 18 hours a day. Read Less
10 Helpful Votes
Sail Date: June 2017
This is our 5th river cruise and Uniworld by far exceeded all expectations. All inclusive gratuities, drinks, choice of daily excursions were all contributing factors for choosing Uniworld. With many other cruise lines you are constantly ... Read More
This is our 5th river cruise and Uniworld by far exceeded all expectations. All inclusive gratuities, drinks, choice of daily excursions were all contributing factors for choosing Uniworld. With many other cruise lines you are constantly being nickled and dimed with every step. Not so with Uniworld. Their local guides were extremley knowledgeable,friendly and made the daily excursions so much more interesting. Chiara in Milan just made our day with her upbeat personality. Susan, on our Venice excursions was extremely knowledgeable and her detailed descriptions of the Venetian artwork and landmarks were the best we have ever encountered. The staff on the ship were all personable and did everything they could to meet the customer expectations. The evening meals were first class and a large variety of options for lunch, including a pizza bar in the top deck lounge. We are seriously considering doing this trip again in the near future. Read Less
1 Helpful Vote
Sail Date: June 2017
We wanted a special adventure for our 50th Anniversary. We thoroughly enjoyed the fact that everything was provided, all the details were pre-arranged and we were able to relax and enjoy. The on-shore tours and local guides were ... Read More
We wanted a special adventure for our 50th Anniversary. We thoroughly enjoyed the fact that everything was provided, all the details were pre-arranged and we were able to relax and enjoy. The on-shore tours and local guides were excellent, on-board experience was wonderful, and the cities we visited were great. The pre-trip in Prague was a wonderful introduction for our trip. We enjoyed the walking opportunities in each location and participated in each of the provided on-shore tours. We also enjoyed several of the optional excursions as well as the opportunities to have some free time to explore on our own. The history, foods, culture, architecture and people were all very great experiences. The staff on-board went above and beyond to provide for us and were present when needed, but also unobtrusive and efficient. This has provided great value for the cost of our cruise. We highly recommend this cruise and would love to have another opportunity some day. Read Less
3 Helpful Votes
Sail Date: June 2017
We chose this cruise line because of the itinerary, but also because everything was included in the price. We departed from Amsterdam and disembarked in Nuremberg. Ship is very modern and clean, sleek. Crew was fantastic and one ... Read More
We chose this cruise line because of the itinerary, but also because everything was included in the price. We departed from Amsterdam and disembarked in Nuremberg. Ship is very modern and clean, sleek. Crew was fantastic and one of the highlights of the week! Such fun young people! I felt our room was roomy and loved the drop down picture window! Brought so much fresh air into the room! Food was good (not great). Wine and beer included with lunch & dinner was a very nice touch and wine was delicious! Cruise included tours in each port, normally walking tours. This was nice, but you can only get around as fast as your slowest walker! this we found to be an issue! By end of week they were designating "slower" walking groups, which helped ! I think they should have done that from the start. Group for the older or impaired walkers at every port. Could have used more entertainment in the evenings. The disco night and Name that Tune game was fun...but should have had something every night. Not expecting "shows" like large cruise lines, but a bit of entertainment each night would have been better. Negative: I'm assuming because of high water levels they had to close the upper deck about day 2 for the balance of the cruise. This was very disappointing and I think Emerald ought to warn of this possibility in their write ups a bit more. Read Less

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