River Cruises Reviews

I was more excited about this cruise before I went than any of the other 9 I have taken. It was highly recommended by my travel agent and all of the information I had received looked terrific. Viking's ads on TV painted a beautiful picture but it was all false. They knew before we got on the ship that they had a problem with the generator. Every day we gathered for a meeting and everyday the ...

I was more excited about this cruise before I went than any of the other 9 I have taken. It was highly recommended by my travel agent and all of the information I had received looked terrific. Viking's ads on TV painted a beautiful picture but it was all false. They knew before we got on the ship that they had a problem with the generator. Every day we gathered for a meeting and everyday the ...

While I understand that the circumstances described here are unusual I can assure you that my comments are an honest account of what we experienced We could not wait for our very first river cruise, having heard so much about Viking and all the beautiful towns we would be able to visit. Imagine our surprise to be told night two, that we would have to get of the ship for 3 days while it had a ...

We got on board in Budapest tired from the all night plane ride, but excited. The crew welcomed us aboard and showed us to our stateroom (3rd balcony). At the evening group meeting they informed us that one of the large generators has failed. This was after we unpacked everything for a two week cruise to Amsterdam. They told us the ship will be dry docked for at least 3 days. We will be bused to ...

The Hermod had an accident last Saturday night so we never got to board on Sunday. They put us in a business class hotel in Avignon for 3 days and now in Lyon for the remainder. It has turned into a bus trip of very inferior quality with customer service being intractable. Missinformation and very little help. Many went home. Only about 50 people stayed. Very unclear about compensation. Those who ...

There is a saying that you You don’t really know your insurance company until you need them. In our case we didn’t know our cruise company, Viking, until we needed them to stand behind their product. Without going through everything that they didn’t do that they promised which would be the three page list that we sent to Viking, I’d like to share the flaws in their company relations. We were on ...

18 people in our group boarded a Viking River Boat cruise on the Rhone River in Southern France on May 31, 2015. Traveling from the U.S. we spent a lot of time getting there. Sadly, we spent very little time cruising. The first day, the ship did not sail. The second day it sailed to one port and while traveling to the second port, the ship encountered propeller problems caused by ship ...

Six of us booked the 14 days titled France's Finest. We got only as far as Lyon on day two of the second half of that trip on the Viking Hermod. As told by other people, the ship was rendered not able to continue because the ship hit something.. We all felt the jolt during the nite and even light in our bathroom went out. That was the end of our cruising. After two more nights aboard, we ...

I booked this trip as a RIVERBOAT CRUISE. The boat was only able to cruise for 1 1/2 days due crew error (crew on the boat informed us the boat was damaged the first night by backing into an object). Starting the fourth day of our trip the boat became a very expensive hotel room and then things got worse. On day five we were offered the opportunity spend an entire day on a bus for the included ...

With careful consideration, we decided to take a Viking River Cruise to the south of France. The goal was to not have to take buses, not to have to pack and unpack and enjoy "cruising" on a river. We left Sunday for an 8 day cruise. Monday evening as the boat sailed and went into the Lyon first stop at 8am, the captain backed the boat into something and all 8 propellers were damaged. The boat was ...