We have enjoyed a number of ocean cruises on various cruise lines and were ready to try a river cruise. The appeal of a small upscale ship, docking right in the city was alluring. Our vision was interrupted by reality. When we arrived we were told that the water levels were too low and we would be boarding a different ship in a few days. This was not their fault and the ship was identical, but it ...
A big problem is low water levels which isn't in Vikings control, but the choices they made didn't make for the best vacation. Late buses, locked bus bathrooms, ugly docking area, and no show shuttle to name a few. Add to that an assistant that lack awareness of senior pacing which is important since that is your cruisers, turn around and look lady, I shouldn't have to chase after her because ...
Scenic had at least 3 to 4 weeks notice of low water levels that interrupted my trip but did not advise or give any options to postpone until better conditions prevailed. I would not have had a problem if this was a last minute change to the itinerary but because this was a well know fact to Scenic they still did not communicate the problem. I saved for over 10 years for this Luxury First Class ...
We chose this cruise du to the fact that it was all inclusive and the write-ups. Due to river levels we did not get to sail on the ship we paid for. This we found out the day before we boarded the ship (Scenic Amber) hence we were on an older vessel lacking amenities we paid for. At the time of booking this cruise (may 2017) we book adjacent rooms with close friends as both couples were ...
Cruise director and crew did everything they could to make our trip enjoyable. Disappointed that we were not able to sail on the more expensive and newer Jade do to problems with low water levels in the Danube. Sailed on an older boat the Pearl and halfway through the trip bused to a second vessel further up river. Not a big issue as this was the day we were already taking a day-long trip to ...
Dear YBW,
Thank you for your review of your recent trip to Europe. We are sorry to hear that the low water levels meant you had to sail on another of our ships, but it's lovely to hear that...
We had to join this boat after spending some 8 hours transferring from the Jade to join Jasper. So we had an early start to go to Salzburg and then onto see the Sounds of Music show up in the mountains, that said we had very little time to explore Saltzburg which was a shame, it was rushed,
The actual show was better than the previous show we experienced at Marksburg Castle, more ...
I enjoyed last years Danube cruise so much I had no hesitation to re-enlist with Viking.
However, since ours was a last minute choice I WOULD HAVE TRIED ANOTHER LINE IF ONE Had been available. I received no discount for signing on to a previously cancelled stateroom. We were on the bottom level, whereas last year we had a French balcony. We feel the French balcony was not worth the extra ...
while I have no complaints regarding the staff and crew of the Jade,I do have serious complaints about the way we were treated by Scenic.There was no communication about the fact that the Jade did not make it to Budapest ,we had to phone despite Scenic having all our email addresses.On our first day we were bused to The Courtyard Marriott in Budapest,a third rate hotel with basically no ...
Dear PG cruisers,
We are sorry to hear that the recent hot weather conditions in Europe meant that you had to swap ships and travel more on buses rather than by river, and that the Scenic...
We chose this cruise after very careful scrutiny of itineraries, cabins and amenities. This was to celebrate our 50th wedding anniversary, and had to be very special. We booked 51 weeks in advance to ensure we got what we wanted and what we paid for. We arrived in Budapest on August 20/18, got our bags, went through customs and finally found our private transfer to the ship. We were VERY ...
We, with two other couples who also were celebrating 55 years of marriage, were looking for a domestic, low key, intimate cruise. This well fit the bill although it was quite expensive relative to other luxury options......but we understood a small vessel simply had to be more expensive. The cruise met or exceeded many expectations, friendliness of staff, cleanliness and size of state rooms and ...