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1 Helpful Vote
Sail Date: October 2017
This was a lovely cruise on a smallish classy boat, with a hugely attentive and friendly local crew, Food and cabin were good, but most important of all the ambiance and feeling on the trip was wonderful with the Douro being a truly ... Read More
This was a lovely cruise on a smallish classy boat, with a hugely attentive and friendly local crew, Food and cabin were good, but most important of all the ambiance and feeling on the trip was wonderful with the Douro being a truly unspoilt and magnificent destination. The excursions were well organised with entertaining and knowledgeable guides. It of course helped that the weather (October) was neither too hot nor too cold. In summary we would highly recommend - it wasn't cheap but the inclusive nature, alcohol and tours, made it better value for money than it seemed on the ticket price. The flights were via Portuguese airlines, which were both surprisingly pleasant and punctual. The transfers were fine, albeit the traffic from Porto airport to the ship was awful. Overall highly recommended on this our second scenic tour - they have developed a way of employing good staff who seem genuinely to enjoy helping all their passengers. Read Less
, The Scenic Team has responded
Dear Ewartcope, thank you for your review, we are pleased to hear that our staff were attentive and friendly. We hope to see you again in the future. Best regards, The Scenic Team
1 Helpful Vote
Sail Date: October 2017
A river cruise provided the perfect medium for my wife and myself to visit some of the beautiful and iconic cities of this region. The concept of typically traveling from location to location at night and visiting our destinations during ... Read More
A river cruise provided the perfect medium for my wife and myself to visit some of the beautiful and iconic cities of this region. The concept of typically traveling from location to location at night and visiting our destinations during the day provided the most economical means of maximizing our time. We were very pleased with the extreme organization of every aspect of our trip: the flights; the transportation to and from the airports; the excellent accommodations at our book-end city stays; the comfortable and efficient buses during our on shore visits; and the excellent tour guides who were very friendly and exceptionally knowledgeable. The information that they provided at each of our tour locations was thorough, interesting and very informative. It was nice that they shared stories of their life experiences in their home areas during our tours. We were extremely pleased with the quality, quantity, and variety of food that was available. We especially found the availability of the optional "light" lunch very pleasing. We enjoyed the coffee machines and pastries/cookies always available in the lobby. With open seating available at all meals, we were able to dine with so many fellow passengers which provided the opportunity to meet so many new people. All of the waiters & staff were very friendly, helpful, and accommodating in responding to special requests. Our cruise director, Boris, did a terrific job of reviewing the available activities, both on and off of the ship, for each day. The Entertainment available on the ship was enjoyable and often added the perfect finishing touch to the end of the day. This cruise provided everything we had hoped for and set the standard for any of our future cruise tours. Read Less
Sail Date: October 2017
Friends highly recommended this Rhine river cruise. Their take was exactly everything they expressed and more. So much to see & do! The castles & cathedrals were amazing. Each tour was full of interesting facts and beautiful ... Read More
Friends highly recommended this Rhine river cruise. Their take was exactly everything they expressed and more. So much to see & do! The castles & cathedrals were amazing. Each tour was full of interesting facts and beautiful squares with so much history. . Our only disappointment was the Lucerne 2 day extension. The weather was not cooperative for our journey to the Alps. Our tour guide made the remaining part of our tour very enjoyable & full of interesting facts. Our cheese making was full of many laughs. Our group made this experience one of the most memorable. The fondue finale was exactly what was needed to close a rough start to the day! The staff & crew were very gracious & eager to please. Our chef was amazing, especially the tour of the galley. So little space to prepare such amazing dishes. Rooms were very comfortable. Our cabin boy took such good care of us. Replenished our water continuously plus made us feel special. Met so many wonderful people which we have kept in touch with since our voyage. First class operation. For our first European adventure we were overly pleased. Planning another in the future. Read Less
1 Helpful Vote
Sail Date: October 2017
The first cruise on Scenic was Basal to Amsterdam. We throughly enjoyed the whole trip. This time we chose to start in Amsterdam for a few days and then cruise down the Rhine and Danube ending in Budapest. Enjoyed time in Budapest post ... Read More
The first cruise on Scenic was Basal to Amsterdam. We throughly enjoyed the whole trip. This time we chose to start in Amsterdam for a few days and then cruise down the Rhine and Danube ending in Budapest. Enjoyed time in Budapest post cruise. It was the same ship and some of the same crew/staff were aboard. As usual, a fabulous trip from accommodations, food, drinks, excursions and other wonderful passengers. We will be sailing with Scenic next April as well. Starting in Porto and sailing round trip down/up the Douro. We discovered Scenic through our travel agent. It is not as well know in the US and the passengers were mostly Australian, Canadian, New Zealanders. That made for a wonderful mix of people with plenty to chat about beside the day's events. We loved that there was a choice of different excursions everyday. As well as excursions for gentle walkers, average walkers and bicycle riders. We also loved that the cruise is all inclusive. One price included everything. Read Less
3 Helpful Votes
Sail Date: October 2017
I had never had a cruise before and thought a river cruise the best introduction to travelling on a boat. Thoroughly enjoyed the trip, boat fairly small but lovely, cabin compact but comfortable, large windows with French balcony, bedding ... Read More
I had never had a cruise before and thought a river cruise the best introduction to travelling on a boat. Thoroughly enjoyed the trip, boat fairly small but lovely, cabin compact but comfortable, large windows with French balcony, bedding luxurious and toiletries supplied. Bed turned down each evening, next days agenda left along with small gift, soap, shower gel, recipes etc .. Chocolates and water in room, no coffee or tea making facilities in room but available from lounge any time. Crew very pleasant and helpful. Food excellent and very varied, drinks plentiful including cocktails and Prosecco . Waiters attentive and polite, restaurant served buffet style breakfast and lunch with waiter service for evening dinner. Entertainment fairly laid back, singer most evenings, brass band one evening also a couple of lectures that were very interesting. No children on board for this trip and I would guess that most of the passengers were in the 55 to 80 age range. Majority of the passengers were Australian or from USA plus quite a few British. Scenery along the Danube was breathtakingly beautiful, misty some mornings which added to the beauty of both Austria and Germany. Would I take a river cruise again? Most certainly, my husband and I loved ever minute and highly recommend Uniworld. Read Less
1 Helpful Vote
Sail Date: September 2017
Food, luxury and caring was all part of this cruise. I am only 41 years old and won this trip on a tv show . I was a little worried that I would find it a little slow for my style but was totally wrong. When we got on the ship we were ... Read More
Food, luxury and caring was all part of this cruise. I am only 41 years old and won this trip on a tv show . I was a little worried that I would find it a little slow for my style but was totally wrong. When we got on the ship we were welcomed with open arms and made feel so welcome. The cabin was gorgeous and so clean and just pure luxury. It was all the little items that made it feel like home. The staff were always so happy and nice and every single time we walked past someone they said good morning. The port and shore excursions where well thought out and gave us so many options , which i loved, as if you wanted to be active you could be or take a slower paced one. The food was five star. It was some of the most delicious food I have ever tasted. Room service was available if I was too tired to eat out and was just as delicious. The food was always fresh and the presentation was stunning. The food menus covered all types of taste , vegan, vegos etc. The beverages where also stunning. The knowledge of food and wines was amazing from the staff. I just can recommend Scenic enough. I was made feel like a princess and the staff was amazing. I would say to anyone who has the oportunitiy to go on this cruise to do it. I made many wonderful memories and friends and wish I could do these cruises with Scenic yearly. Well done Scenic, I can see why you are one of the best cruise lines in the world. Many thanks to you all Read Less
Sail Date: September 2017
This was our first River Cruise. We enjoyed the size of the ship and that there were only 168 guests, which made getting to know people very easy. The cruise director, Andreea, was exceptional - she managed all aspects of our itinerary ... Read More
This was our first River Cruise. We enjoyed the size of the ship and that there were only 168 guests, which made getting to know people very easy. The cruise director, Andreea, was exceptional - she managed all aspects of our itinerary seamlessly. The food was very good, with a varied selection of appetizers, soups, mains, and desserts. The wait staff were friendly and professional. Our cabin was very well designed so we had plenty of space to put everything. Our cabin was also spotless. I would say that I found the itinerary a bit rushed - that being said however, I also chose to not stay on the boat, which I could have. Perhaps the same itinerary could be completed in ten days, allowing a bit more time in some cities. Unfortunately on our second last day we ended being off the ship for almost 11 hours. Our tour of Regensburg was to last 4 hours. There was a problem with water levels being too low and the boat being unable to make it to our next destination. That is understandable - cannot control Mother Nature! I'm not totally convinced that there was not a way to get us on the boat earlier. So, the memory of my last excursion was a long, wet, cold day in a small city with nothing to do. When we boarded the boat everything was rushed. The next morning we had to wake up very early to be bussed to our last port of call. Unfortunately these events coloured my overall experience. Read Less
4 Helpful Votes
Sail Date: September 2017
The Emerald Sun is still a new ship with new shiny surfaces and pleasant decor that is attractive and comfortable. The staff are all welcoming and willing to do whatever is requested to make their contribution to the guest's journey being ... Read More
The Emerald Sun is still a new ship with new shiny surfaces and pleasant decor that is attractive and comfortable. The staff are all welcoming and willing to do whatever is requested to make their contribution to the guest's journey being positive and memorable. The Tour Director Jana was exceptional in her local knowledge and advice and charming and engaging in talking to the full complement of guests. The waiting staff in the restaurant were all happy, friendly and willing to help in any way requested. The quality of the food was always outstanding with variety and flavours that were equal to any high quality restaurant. Wines served were excellent and one reisling was the best I had ever tasted anywhere! Our cabin on the lowest deck was still roomy, comfortable and had more than enough hanging and storage space. The room was always well prepared each day. The cruise line makes its ambition to ensure all travellers are fully satisfied, even to the point of providing exceptional alternatives when our boat was unable to sail for 2 days due to flooding in the Danube. The compensation was more than one would expect and contributed to a sense that this line is remarkable in placing passengers before profit. An outstanding effort. Read Less
2 Helpful Votes
Sail Date: September 2017
We love Avalon Waterways, have had great experiences with their ships! Embarking and disembarking smooth as can be, love the way you can place your suitcase at end of cruise for early morning pickup and not midnight like big ships! 2 ... Read More
We love Avalon Waterways, have had great experiences with their ships! Embarking and disembarking smooth as can be, love the way you can place your suitcase at end of cruise for early morning pickup and not midnight like big ships! 2 nights in Prague before boarding the ship was a good start. Cabins have plenty of room, love the full glass sliding doors with bed facing the doors. Dining room beautiful with terrific service, flowing wine, and many food choices at all meals! Great room with coffee/snacks available at back of ship all day. The staff and cruise director Tony on our cruise were exceptional! All ports and shore excursions were so well planned, afternoons at leisure to go off on your own, easy access on and off boat. If thinking about river cruising, don't wait any longer!! We really loved our trip and will definitely sail again with Avalon! Read Less
9 Helpful Votes
Sail Date: September 2017
This was my first riverboat cruise after almost twenty traditional cruises. Pros: 1) Ship was new & beautiful; 2) my single cabin w/balcony was very comfortable and clean with nice bathroom; 3) cuisine was the best I've had on any ... Read More
This was my first riverboat cruise after almost twenty traditional cruises. Pros: 1) Ship was new & beautiful; 2) my single cabin w/balcony was very comfortable and clean with nice bathroom; 3) cuisine was the best I've had on any cruise line in at least 20 years; 4) staff was young, very friendly, and tried to be very helpful; 5) lounges were very comfortable and well laid out; and 6) the included wines at dinner & happy hour were delicious and served liberally. Cons: 1) This particular cruise up the Hudson Valley had way too many rough edges and poor coordination; 2) the complimentary excursion in Martha's Vineyard and the $65 excursion of NYC were well meaning but very poorly done by the respective tour companies; 3) even though the cuisine was delicious, way too many times the food was served either tepid or had completely cooled; 4) loading of luggage at the hotel recommended by American Cruise Lines was absolute chaos...the very worst I've every experienced; 5) there was no reason to leave the vessel at many of the ports of call simply because there was nothing of interest to do or see; 6) Disembarkation involved a very long walk from the vessel to the airport transfer buses; and 7) Laguardia was an absolute nightmare...avoid it like the plague. Having said all of this, I've already booked a second time on ACL for Christmas 2018 on the lower Mississippi cruise, which everyone I've spoken with said was an excellent experience. Read Less

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