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Cruise Ratings
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4 Helpful Votes
Sail Date: June 2017
This is our 5th river cruise and Uniworld by far exceeded all expectations. All inclusive gratuities, drinks, choice of daily excursions were all contributing factors for choosing Uniworld. With many other cruise lines you are constantly ... Read More
This is our 5th river cruise and Uniworld by far exceeded all expectations. All inclusive gratuities, drinks, choice of daily excursions were all contributing factors for choosing Uniworld. With many other cruise lines you are constantly being nickled and dimed with every step. Not so with Uniworld. Their local guides were extremley knowledgeable,friendly and made the daily excursions so much more interesting. Chiara in Milan just made our day with her upbeat personality. Susan, on our Venice excursions was extremely knowledgeable and her detailed descriptions of the Venetian artwork and landmarks were the best we have ever encountered. The staff on the ship were all personable and did everything they could to meet the customer expectations. The evening meals were first class and a large variety of options for lunch, including a pizza bar in the top deck lounge. We are seriously considering doing this trip again in the near future. Read Less
Sail Date: June 2017
We wanted a special adventure for our 50th Anniversary. We thoroughly enjoyed the fact that everything was provided, all the details were pre-arranged and we were able to relax and enjoy. The on-shore tours and local guides were ... Read More
We wanted a special adventure for our 50th Anniversary. We thoroughly enjoyed the fact that everything was provided, all the details were pre-arranged and we were able to relax and enjoy. The on-shore tours and local guides were excellent, on-board experience was wonderful, and the cities we visited were great. The pre-trip in Prague was a wonderful introduction for our trip. We enjoyed the walking opportunities in each location and participated in each of the provided on-shore tours. We also enjoyed several of the optional excursions as well as the opportunities to have some free time to explore on our own. The history, foods, culture, architecture and people were all very great experiences. The staff on-board went above and beyond to provide for us and were present when needed, but also unobtrusive and efficient. This has provided great value for the cost of our cruise. We highly recommend this cruise and would love to have another opportunity some day. Read Less
3 Helpful Votes
Sail Date: June 2017
We chose this cruise line because of the itinerary, but also because everything was included in the price. We departed from Amsterdam and disembarked in Nuremberg. Ship is very modern and clean, sleek. Crew was fantastic and one ... Read More
We chose this cruise line because of the itinerary, but also because everything was included in the price. We departed from Amsterdam and disembarked in Nuremberg. Ship is very modern and clean, sleek. Crew was fantastic and one of the highlights of the week! Such fun young people! I felt our room was roomy and loved the drop down picture window! Brought so much fresh air into the room! Food was good (not great). Wine and beer included with lunch & dinner was a very nice touch and wine was delicious! Cruise included tours in each port, normally walking tours. This was nice, but you can only get around as fast as your slowest walker! this we found to be an issue! By end of week they were designating "slower" walking groups, which helped ! I think they should have done that from the start. Group for the older or impaired walkers at every port. Could have used more entertainment in the evenings. The disco night and Name that Tune game was fun...but should have had something every night. Not expecting "shows" like large cruise lines, but a bit of entertainment each night would have been better. Negative: I'm assuming because of high water levels they had to close the upper deck about day 2 for the balance of the cruise. This was very disappointing and I think Emerald ought to warn of this possibility in their write ups a bit more. Read Less
7 Helpful Votes
Sail Date: May 2017
Friends who made a couple of Viking River Cruises highly recommended us to cruise on the Viking cruise line. We had made several (7) Ocean Cruises on Royal Caribbean with them and they wanted us to enjoy this new and intimate experience ... Read More
Friends who made a couple of Viking River Cruises highly recommended us to cruise on the Viking cruise line. We had made several (7) Ocean Cruises on Royal Caribbean with them and they wanted us to enjoy this new and intimate experience on a smaller vessel. Most of our cruises on RCI were 3500 and above passengers where this one was only 190! The cruise itinerary for us was perfect for although we have traveled extensively throughout Europe we had never been to Budapest nor Prague. Learned a lot about why communism and those behind the Iron Curtain during the Cold War were so affected by not being able to live freely. The Viking was very clean and support staff were very professional seeing to our every need. It was service with pleasure from embarkation to disembarkation. Our Crew was excellent and we had a great Tour Director (Edina) and Hospitality Director (Mariana). Superior experience and great trip down the Danube! Read Less
44 Helpful Votes
Sail Date: May 2017
We have taken 2 previous land cruises with Gate 1 and found them to be fantastic. We came upon a special for a River Rhine cruise that was a great price in late spring. In all the Cruise was quite good. This was our first cruise of ... Read More
We have taken 2 previous land cruises with Gate 1 and found them to be fantastic. We came upon a special for a River Rhine cruise that was a great price in late spring. In all the Cruise was quite good. This was our first cruise of any kind so we did not know what to expect. Gate 1 leases this ship which is 10 years old but one would never think that. Everything was modern and very clean. There was a buffet breakfast with omelet station and lunch buffet with a hot sandwich and pasta option each day, Dinner was 4 or 5 course gourmet every night with wine or beer included. with the exception of two lunches, we had all of our meals on the ship. No complaints about the food were heard, all was very good. The cabin was cozy but not cramped and very clean. We did not hear any noise from the outside nor from neighboring cabins. Shore excursions were hit or miss. I thought some of them were somewhat rushed. The local guide gave a short walk with a smattering of information about the area and then left us for free time. There were three optional tours - Colmar, France with wine tasting, Heidelberg, and Marksman Castle. These were all on the expensive side and really not a good value. We were really rushed thru Heidelberg. At times it seemed as thou the ship's sailing schedule took precedence over excursion time. Evenings featured music in the lounge each night. The weather last week was perfect so we spent a lot of time on the ship's top deck. Beer and wine prices in the lounge were reasonable but mixed drinks were pricey. I have seen comments concerning Gate 1 as lower tier mass market. With sailing right next to Viking ships and following identical excursions I'm not sure that is a fair assessment. I don't know what Gate 1 is missing compared to Viking concerning the price of the cruise. I would recommend this cruise. Read Less
2 Helpful Votes
Sail Date: May 2017
We wanted to visit Budapest, Vienna and Prague, and our cruise itinerary gave us the perfect chance to do so. We spent three days before the cruise exploring Budapest, and three days after the cruise exploring Prague. The Austrian and ... Read More
We wanted to visit Budapest, Vienna and Prague, and our cruise itinerary gave us the perfect chance to do so. We spent three days before the cruise exploring Budapest, and three days after the cruise exploring Prague. The Austrian and German towns we stopped at along the way exceeded expectations, as did our time aboard the Egil. Shore excursion guides ranged from average to excellent. Our one day on the river traveling down the Wachau valley was gorgeous and relaxing. A positive aspect of river cruising is having your "hotel" travel with you, obviating the necessity of packing, checking in and unpacking at each new city. On the other hand, the requirement to return to the ship by dinnertime most days precluded experiencing city nightlife. Breakfasts and dinners on board were well-prepared and well-served, but unfortunately room service was not available. Nightly ship-wide meetings consisted of informative presentations of then next-day's ports and schedules, as well as various musical performances. Bar service during and afterwards was fast and unlimited. Last but not least, the staff were friendly, knowledgeable, helpful and all around amazing. They worked very hard to make sure our stay went smoothly, and all our needs were met, both on and off the ship. This was our first river cruise and we definitely will be back for more! Read Less
5 Helpful Votes
Sail Date: May 2017
This was a last- minute booking. We knew the ships could be outdated - and this one was (gaudy orange walls, green carpet and shiny gold ceilings) and that the majority of people on board would be French but decided to give this company a ... Read More
This was a last- minute booking. We knew the ships could be outdated - and this one was (gaudy orange walls, green carpet and shiny gold ceilings) and that the majority of people on board would be French but decided to give this company a try. Unlike other lines, Croisi Europe does not include any trips although they say that all drinks are included - this is true unless you want any liqueurs, branded spirits, decent wine or anything but very basic port. There are daily cocktails which appear to come ready mixed and don't seem to contain much alcohol. The wine we got with meals was cheap and nasty- we found one of the bottles for €3 in a local shop. Trips are expensive and you get the impression that things are included as time-fillers rather than because they are interesting. There are no allowances for slower walkers, as there are on other lines. Smoking is allowed in all outside areas which means that everyone has to suffer when someone smokes at the front of the sun deck, which they do all the time. There is nowhere to escape from the constant noisy chatter on board. There is no choice at mealtimes, although they try to offer alternatives if you let them know you don't like something. They do try to include regional specialities. Breakfast is largely continental and is the only meal served buffet style. There were eggs and a variety of weird sausages and we even had bacon one one occasion. The river is stunning with wild, remote areas and five dams with huge locks. The canopy on the sun deck had to be lowered each time we went through the locks and for low bridges and you have to be careful not to get wet when the ship passes under the guillotine gates from which water pours as you leave the locks. The only places where there is anything to see when you stop are Regua and Pinhao. Both are small places with a few shops and cafes but neither is anything special. If you go on the excursions, the ship moves on and you miss a lot of the beautiful scenery. Porto is interesting but very hilly. It has 30-odd port houses. We didn't feel that this cruise was good value because the trips were extra. By the time you add flights and transfers onto the basic cost, it didn't work out much different from other far superior lines and would have been more expensive if you went on the trips. We did see other Croisi Europe ships which appeared to be much nicer than ours and we were told that the ship is due a re-fit at the end of the 2017 season. This is long overdue! Read Less
7 Helpful Votes
Sail Date: May 2017
We had been considering 15 day The Grand European Tour Viking River Cruise for a long time, and we finally decided to indulge ourselves. We were on the May 26 - June 9, 2017, cruise. This was an outstanding experience, and one that far ... Read More
We had been considering 15 day The Grand European Tour Viking River Cruise for a long time, and we finally decided to indulge ourselves. We were on the May 26 - June 9, 2017, cruise. This was an outstanding experience, and one that far exceeded our expectations in almost every way! First, we opted for Viking to make our travel arrangements, which included our transfers between airport and ship. Not only did they welcome us in the arrivals hall in Schiphol Airport (Amsterdam) at the beginning of our journey, they also had a representative stay with us all the way until we arrived at the security checkpoint when we departed from the Budapest airport. We opted for the Veranda Stateroom (upper deck) because we wanted a little more room (205 sq. feet plus balcony) versus the French Balcony Stateroom (135 sq. feet). We are very happy with our decision. Although we really did not use the balcony very much, we very much appreciated the extra space! Rey, our cabin attendant was superb! We don't know how he always seemed to know the moment when we left our cabin, and when we came back from breakfast, he had already been in to clean the room. He frequently asked if there was anything else we needed or wanted, and reminded us that he was there to do whatever he could to make our vacation enjoyable. That attitude was prevalent among ALL the staff! Every staff member consistently provided exceptional service, and made us feel so welcomed and valued as customers. The front desk staff was always friendly, efficient, and very helpful. The maitre d' Ksenjia always handed each of us a bottle of water to take along as we left the ship each day for our excursions, and she then offered us a warm welcome and a smile when we returned. She made sure the food service operation went smoothly, which it did! Our waitstaff Mae, Barbara, Dessi, and Michael were all fantastic, as were the bartenders in the lounge: Tamas and Christian! Chef (Gabor) was a master at his profession, provided a varied menu of expertly prepared meals, including a number of regional specialties. It was a real treat to be able to visit the galley after dinner one night and hear the chef explain the culinary operation of the ship. Each day during lunch time and again after dinner, we enjoyed going to the lounge and listening to musicians George and Magdalena. Program Director Barry did a great job of managing all the onboard activities, as well as the daily excursions. The ship was absolutely beautiful, was spotlessly clean, and was well-maintained. We went on all of the included excursions. It is difficult to say which was best, because they were all excellent. If I had to choose, I would say that the tour of Marksburg Castle in Braubach, Germany, and the visit to the windmills at Kinderdijk were personal favorites. The guides were all friendly and knowledgeable. The only thing lacking, in my opinion, was some sort of fitness room. It would have to be very small, but even a room with a couple of stationary bikes or treadmills would have been appreciated. The sundeck does have a walking track, but the sundeck was closed for five days because of the need to be able to lower the railings and equipment on that deck so that we could pass under some of the many bridges on the rivers. A small fitness room would be a welcome addition, especially for those times when the walking track is not available. I could go on and on. Suffice it to say that, based on this very positive experience, we hope to take more cruises on Viking in the future. Our next adventure may be on one of their ocean cruises! Read Less
8 Helpful Votes
Sail Date: May 2017
We chose this cruise because of the rave reviews of Scenic, because it is all inclusive and because of the itinerary, Gems of the Danube. We were picked up at the airport in a lovely Mercedes and our driver delivered us to the ship ... Read More
We chose this cruise because of the rave reviews of Scenic, because it is all inclusive and because of the itinerary, Gems of the Danube. We were picked up at the airport in a lovely Mercedes and our driver delivered us to the ship quickly. Embarkation was simple and seamless in Budapest, though we waited several hours in the lounge for our cabins to be prepared. Drinks and snacks were offered in the meantime. The crew was welcoming and friendly. Our cabin was great and we met our butler immediately though I have to say that was one of the very few times we saw him. This was disappointing as we were expecting a little pampering. The food is ample and good though rarely outstanding. The wines are not as high quality as we expected though we discovered quickly that better wines were available upon request. The tours were well planned and made for little idle time. You will walk quite a bit on this cruise so be prepared. The signature Tailormade system is very effective, easy to hear the guides (I used my own earbuds though) but it is a bit heavy and bulky to carry around one's neck. We participated in almost every tour day, save one, and did the Prague extension as well. The onboard entertainment is okay--the pianist who is the onboard musician is very skilled and enjoyable and some of the local performers were good. We loved the Vienna special performance--truly professional musicians, dancers, vocalists. Suggestions: if you arrive mid-day on embarkation, have the ship's crew arrange a tour for you to the Hospital in the Rock or shopping district so that your frustration at waiting will be alleviated. There is much to see in Budapest but we had limited time before sailing the next day. It would have been nice to have more time in each port. All in all, it was an enjoyable cruise. Read Less
1 Helpful Vote
Sail Date: May 2017
The Quality of service and the food was excellent. However, we would recommend that meals be prepared with lower sodium. Some of us are on low sodium diet for health reason. This was not too much of a problem due to the wide variety of ... Read More
The Quality of service and the food was excellent. However, we would recommend that meals be prepared with lower sodium. Some of us are on low sodium diet for health reason. This was not too much of a problem due to the wide variety of foods available. We did read about this available option after the cruise. All the Staff working on board, from the manager to the housekeepers, were excellent, very attentive to our needs. They were very friendly and helpful. When describing our positive experiences to friends and family members, we always recommend viking cruises to our friends. Introduction lectures on the region were always excellent. Basic lessons on language were very good, though we already have basic knowledge of French. Tour guides were very informative. The cheese and wine event on the first day of the tour was very helpful for tour members to get to introduce themselves. Read Less

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