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2,271 Repositioning Cruise Reviews

Our first time on a very large ship, previous cruises have always been on ships with less that 2000. While there were 4000 on this ship it seemed less crowded most times than a medium size vessel. We found some of the staff less than ... Read More
Our first time on a very large ship, previous cruises have always been on ships with less that 2000. While there were 4000 on this ship it seemed less crowded most times than a medium size vessel. We found some of the staff less than enthusiastic to provide more than the basic help, that tended to be more the exception than the rule and was really only in a couple of the bars. The room attendants were exceptional as were the staff in the Garden Cafe which is the buffet area. Speaking of the buffet, we found the food to be creative and well seasoned with more than ample serving stations and areas to get a seat. We did 2 nights of specialty dining. The French Bistro was a nice break because the room is quiet and the service was very good. One dish we had, the veal was excellent and the other one, sole was over cooked. 2 of the appetizers were less than good.Presentation was as one would expect in a French Bistro. The star attraction here was the desserts. We were on a dining package which allowed us to have 2 appies, 1 main and 1 dessert each. The other meal we chose to go to the Teppanyaki house. A form of group dining that we have not done for about 20 years. The food was ample and cooked perfectly, the chef at the grill very entertaining and the side service excellent. Note that this is fun and entertaining but not a place to go if your looking for a quiet meal. Tons of entertainment all over the ship and the bands tend to rotate from venue to venue during the cruise so most you get to see more than once so dont worry if you miss the first event they are at. We took the repositional cruise from San Pedro CA up to Vancouver Canada with stops in San Francisco and Victoria. Getting on and off the ship at ports of call was a breeze and ample time was given at ports to really get out and investigate the surrounding countryside. We did not partake in any of the ship offered excursions as we are very familiar with the places we were going and able to get around on public transit, walking or Uber. Victoria has a shuttle that runs you into downtown or you can walk the 20 minutes. In San Fran you are essentially within walking distance of plenty to do but would highly recommend taking the Hop On Hop off tours that pick you up right in front of the port parking lot. Back on the ship our room was a mini suite and smaller than we are used to. In general it would seem the rooms are smaller than most ships I have been on but still adequate. As a reasonable new ship everything was in good working order with plenty of water pressure and endless hot water. HVAC systems worked exceptionally well in the room and in all parts of the ship. For comfort, in many of the covered outdoor area's on the ship there are overhead heaters. At this time of year on the west coast it made it enjoyable to sit outside and eat or drink in many area's. That would not have been so without at. Very important as they have a deck with bars and patio extensions from several of the restaurants called the Waterfront. Other cool features on this ship are a 2 level go cart track powered by electric cars, A free fall water slide over the side of the ship, mini golf, Tube water slide and hot tubs that tend to hang over the side of the ship so you have a wonderful unobstructed view if you are in one when coming into a port or whale watching. Too many bars to list here (about 22 of them I think) and so many food options, plenty are complimentary and plenty are al a carte or have surcharges. From an authentic BBQ joint, to Sushi to a Jimmy Buffet Margarittavile burger joint there is something for everyone on this ship. Read Less
Sail Date April 2019
We booked this trip last minute got an excellent price. Sea was calm all the way. Nice ship overall plus great entertainment. Don't like the fact that room service has a fee. NCL app free to download but if u want to use it to text ... Read More
We booked this trip last minute got an excellent price. Sea was calm all the way. Nice ship overall plus great entertainment. Don't like the fact that room service has a fee. NCL app free to download but if u want to use it to text cruise mates each person is charged $9.95. This is free on HAL. Drinks are expensive food was ok. Wish offered more selection at the buffet same fare every day. Plus no theme nights can you believe they did not have any celebration for Cinco de Mayo! Also the TV channels had no MSNBC or CNN just FOX, whats the deal with that? So if you wan't real news you had to watch BBC, but even that was turned off toward the end. I think Holland America is better because they offer the NY Times online or printed copies for no charge.But being a captive audience on a transatlantic cruise with only FOX news! That aside we loved the cruise the price and itinerary was fantastic! Read Less
Sail Date April 2019
This was the first time my wife had been to Europe, so what better way to see lots of places and spend five days as see crossing the Atlantic than sail on the beautiful Norwegian Pearl. We have sailed the Pearl Five times and loved it ... Read More
This was the first time my wife had been to Europe, so what better way to see lots of places and spend five days as see crossing the Atlantic than sail on the beautiful Norwegian Pearl. We have sailed the Pearl Five times and loved it every time. The ship is in great repair and the staff is always friendly. The food on every cruise we have made on the Pearl is always above par to say the least. Embarkation out of New York was a breeze and getting off the ship in Amsterdam was just as easy. No issues or time wasted on either end of the 2 week trip. Our stateroom was amazing and had its own private hot tub on the balcony along with a tub and seperate shower in the stateroom. The haven area was great, as it was on all our other trips on the Pearl. In two weeks we ate in every resturant at least once and some twice and they were all above other cruise lines dining experiences. The entertainment was equal to or above what we have had on other ships. The Ports were all really exciting and we had an excursion picked for every port so there was no disappointment there either. All our excursions were booked thru NCL and they were worth the money. Our only regret was we had to come back to the real world of work at the end of our cruise. We have come to feel like we know this ship better than most other ships we have been on and we have never been disappointed with anything on the Pearl. Service, food, entertainment, staterooms and public areas are always the best that can be expected of a cruise ship. Read Less
Sail Date April 2019
We took the transatlantic re-positioning April 2019 in a deck 11 inside cabin to get plenty of time to see and experience the ship. For us, Celebrity always had very good food, genuinely friendly and professional staff and great ... Read More
We took the transatlantic re-positioning April 2019 in a deck 11 inside cabin to get plenty of time to see and experience the ship. For us, Celebrity always had very good food, genuinely friendly and professional staff and great entertainment; whilst always sailing in really clean and well maintained ships. The Edge has definitely not disappointed. I have to take my hat off to Celebrity; they have thought so carefully and taken to a wonderful new dimension, so so many aspects of ship design; that this review won't have the space to cover them all ! Some of our favourite were an excellent cabin [We had an inside] with a great spacious shower room ( the best shower experience ever on a ship in 30 years - really ) super LCD TV, plenty of varied deck space with never a problem finding a lounger, even on the best deck days. There is a great sense of space on this ship and the best dedicated(and interesting) walking and running track we have seen anywhere afloat so far. The food was consistently very good to excellent with really great varied restaurants included and speciality dining options,the later are definitely worth booking in advance as a package. [ We took a package of four and went to Eden twice] We particularly enjoyed Eden, Le Petit Chef experience[a marvelous one off] and Fine Cut steakhouse. The new Atrium and and Coffee/drinks space is really super with amazing staff coupled with great singers for a really nice pre or post dinner experience. The new show theatre and visual staging shows and entertainers were amazing with genuine standing ovations nearly every night. The ship is really easy to get on and off with multiple lifts to the purpose built spacious disembarking area. It took us only 12-15 minutes to get on-board at Fort Lauderdale and the new check in process appeared to work well. Celebrity and it's design teams have undoubtedly, we think, done a marvelous job and it's all delivered by what continues to be, in our view, the genuinely friendliest staff at sea who, with the great new ship, made for a really enjoyable cruise. Read Less
Sail Date April 2019
This was my second transatlantic on The Jade, my fourth cruise on The Jade. I love the ship for its size, layout, always exceptional service and staff. Jen in the Spinnaker and Maria in the Champagne and Martini bar, both are treasures and ... Read More
This was my second transatlantic on The Jade, my fourth cruise on The Jade. I love the ship for its size, layout, always exceptional service and staff. Jen in the Spinnaker and Maria in the Champagne and Martini bar, both are treasures and a credit to NCL. I do not like the absence of the bar in the Atrium being replaced by *$s. Really, most of the customers were the officer staff of the ship.. Deep 6 *$s and bring back the bar~!! Always meet some of the friendliest fellow cruises on NCL. The guitar duo were phenomenal talents. Dave was too loud for several of the venues. One group that were awful (sorry) ruined sailaway in the Spinnaker twice. The vocalist (male) salute to Johnny Cash, and others, was painful~! Sometimes "entertainment" is just NOT necessary. Loved the trivia game with Brenda in the afternoons on sea days. Brenda is a sweetheart. Always enjoy the specialty dining. La Cucina had a fantastic Osso Bucco. Cagney's prime rib was the best I have ever had. La Bistro is heaven. Great itinerary on this trip. Cadiz was a delightful surprise.... beautiful city. Lisbon and Barcelona were wonderful. My second trip to Cannes and excited seeing the hussle of the city the week before the film festival. Love the Azores. Detested the confusing Rome airport~! JMHO... The Good, The Bad, and The Ugly.... (but mostly THE GOOD) Read Less
Sail Date April 2019
We booked this cruise because we wanted to try out the Celebrity Edge from Ft. Lauderdale to Europe. We were planning to leave the ship in Le Harve, France for a river cruise to Normandy, and saw this as an opportunity to easily travel the ... Read More
We booked this cruise because we wanted to try out the Celebrity Edge from Ft. Lauderdale to Europe. We were planning to leave the ship in Le Harve, France for a river cruise to Normandy, and saw this as an opportunity to easily travel the Atlantic. We got off in Le Harve the day before the ship sailed to Southampton. First of all, I read the other review of the Edge Transatlantic, and I am thinking these people were not on my same cruise. To make a big deal over shampoo or sounds in the wind, give me a break! The ship is beautiful, had great service, great dining, great entertainment, and a relatively smooth sailing. I have been on many ships, including three trans Atlantics, and did not experience rough seas on this sailing. Maybe those people on the top decks should have been down on Ocean View cabins like me. We know better crossing the ocean. Our cabin was on deck three near the front elevator. The only criticism I have for the cabin is having to walk the length of the ship every day to get to dining. The restaurants were at the back of the ship and we were on the front. It was near the theater. We liked the idea of being able to eat in 4 different restaurants every night and had no problems making reservations for early seating. The service was excellent and food choices plentiful. The buffet dining in the cafe was not good at night. There was very little choice, the same menus, and not as good as other ships we have been om. The shows were great. We especially loved the first night entertainment of December 63 which featured Frankie Valli and the Four Seasons music. They had lovely voices, and a high energy show. Lorraine Crosby one night did a terrific show of Queen and other rock music. Every night there was entertainment in the theater. I did not particularly like the Celebrity production shows. Also they featured lectures, extra shows, and other events during the day. We knew that there was no library on board, so we brought digital books with us. The ship provided a restaurant every day for games to allow people to play. i took advantage of this by hooking up with fellow cruises to play cards on sea days. My husband liked the fitness area and said it was very modern with lots of excellent machines. He never had to wait for one the whole cruse. The shops were too high end. Not everyone needs expensive jewelry and watches. They were empty and I missed the typical sales that most ships offer. None were available. I think Celebrity will have to rethink these shops for most cruisers. The ship excursions were typical, my only criticism was the day in Lisbon where we had a very poor excursion with a poor tour guide. It was one of the worst tours we ever were on. It did not help that it was raining all day. The other days were sunny but cooler with better tour guides. We did not have many ports to visit on this itinerary. It is a waste of money to book a high verandah cabin crossing the Atlantic. We know this so we booked an outside cabin which was more than comfortable. Our cabin steward, Garvin, gave us excellent attention. I would highly recommend the Edge. We booked another Celebrity cruise on board for next year and think highly of them. This was one of the best cruises I ever have taken. Read Less
Sail Date April 2019
I was planning a trip to Europe, & I was also shopping for a cruise. When I found this TA, it was a perfect match! I loved the itinerary! Besides that, the embarkation port was also my home port. I had initially wanted to sail on ... Read More
I was planning a trip to Europe, & I was also shopping for a cruise. When I found this TA, it was a perfect match! I loved the itinerary! Besides that, the embarkation port was also my home port. I had initially wanted to sail on one of the larger ships, but chose the Jade TA for the wonderful ports on the itinerary. As it happened, the Jade turned out to be the perfect ship for a TA. It was very stable, & we were very comfortable. The Jade was recently refurbished, & its a beautiful ship; very clean, comfortable, & well maintained. We had a midship balcony stateroom. We had lots of storage, we really enjoyed the balcony. Yes, it could get quite cold out in the middle of the Atlantic, but we would bundle up & watch the amazing sunrise & sunsets. Watching the twinkling lights of Morocco from our balcony was magic! We had a very active Cruise Critic Roll Call. Our group constituted practically 10% of the total number on board the Jade. As a result, everywhere we went we knew somebody! We had organized several events, including a Sailaway Party, CC Meet & Greet, Cabin Crawl, Pub Crawl, Poker Crawl, Texas Hold ‘Em Poker, Left Right Center, Jewelry making classes, and last but not least, two parties at the sumptuous Garden Villa! We also went on excursions together. As a result, we had a fun filled, exciting cruise! I do believe we made life long friends over the 15 days we sailed together! We enjoyed many other activities like Trivia, lectures, language classes while on board. The nightly entertainment was over the top. Elements was a Vegas level show; the Illusionist was great; the Aerial show was memorable; the comedy show was laugh out good; night after night, we were entertained by a great cast of entertainers. And no repeats! Our cabin steward, Cher, kept our stateroom immaculate. He was hard working, & cheerful & always there. We couldn’t ask for a better steward. We ate at the buffet most of the time, because we were always in a hurry to go to the next activity! The food was consistently good. A big shoutout to Executive Chef, Saldanha! He was at the Buffet every day, personally supervising all the stations. We became good friends! I loved his attention to detail, & how he happily accommodated my dietary restrictions. We liked the Asian station, & the Hot Entrees stations the best. The food at the MDR was good, too. All the ports had so many wonderful options for excursions; but we always felt that we didn’t get enough time on shore, there was so much to see & do! After disembarking in Civitavechia, which is about an hour from Rome, we went straight to our hotel; then spent the next 10 days exploring Rome, Florence, Venice, & Milan by high speed train (Italo), which was another great adventure made possible by this cruise. I would do this itinerary again, in a heartbeat!! Read Less
Sail Date April 2019
We chose this cruise to go on the new ship and have quite a few days at sea. Everything about it was near perfect. Embarkation was very quick in Ft Lauderdale, about 15 minutes after we arrived at the terminal. We were allowed to go to ... Read More
We chose this cruise to go on the new ship and have quite a few days at sea. Everything about it was near perfect. Embarkation was very quick in Ft Lauderdale, about 15 minutes after we arrived at the terminal. We were allowed to go to our staterooms fairly quickly (the attendant was still working in ours but we dumped our bags and went to have lunch). We loved the aqua class stateroom with the infinity balcony; wonderful to be on a brand new ship! We mostly dined in Blu, the aqua class restaurant. We had fantastic service. always got our same great waiters and generally our same table for 4. We thoroughly enjoyed the quality of the food and smaller portions of healthier food, but we never went hungry. We don't usually do sit-down breakfast dining on cruises but did several times on this ship due to the quality and prompt service. Lunches and breakfasts were good in the Oceanview cafe with nice variety; loved the pizza too! We did the Steakhouse specialty dining (good but not much better than what we got in Blu) and the rooftop grill (fun and plenty of food; nice to be outdoors when it is not windy and cool, which it was many nights on a transatlantic). Besides the restaurants, overall staff and service was good. The Martini flight was fun and an amazing demonstration. Only regular complaint about Celebrity is that if you ever need guest services, they don't answer the phone and there is a long line at the desk many times. Eden (which came with a lot of hype) was not as expected. It is in the back of the ship and lower deck so suffers from the engine rumble. The entertainment was pretty strange, although we did enjoy the food and presentation specialty dining - it was unique. It did not have the tropical ambiance at dinner as the sun was out past 9 and there is a lot of glass. They do serve lunch (excellent reuben panini) if you want to get away from the crowds. Only downsides we saw with the ship: no top deck indoor lounge like at the front of many ships. The only way to get a view out the bow is to go through the spa to a small outdoor area on the front of the ship. Many high end shops so very little shopping was being done. And a few bugs to be worked out or tweaks to the next version of the Edge. Entertainment was good although would have been nice to have another cast production show on such a long cruise. Comedians were decent as were most of the musicians. We did not do many other activities other than poolside exercise and did our own thing in ports or with private excursions. They had trivia about every day as well as other activities if you want to divert from poolside reading. The spa was really nice with the different type of thermal and salt rooms, the rain garden showers and heated tile loungers (sometimes a battle to get one in the afternoons). Loved the multi-level jogging and walking track with no steps!! Thoroughly enjoyed Bermuda, the Azores, Lisbon and Bilbao. We did not get off in Le Havre, France as had seen D-Day beach areas previously and most things were closed in Le Havre as a Sunday. Self disembarkation in Southampton was a breeze as you had to check in with British customs officials onboard a couple of days before we disembarked. Read Less
Sail Date April 2019
A friend recommended a transatlantic cruise since my husband was retiring. We had not cruised in years, never transatlantic, and never been to Spain. It was a spur of the moment decision without the research I normally do on every ... Read More
A friend recommended a transatlantic cruise since my husband was retiring. We had not cruised in years, never transatlantic, and never been to Spain. It was a spur of the moment decision without the research I normally do on every vacation we take. When I found the time to look into it further, I was a bit concerned with some of the reviews I read of the Epic, but knew we would make the best of it especially with the deal we got for a sail away balcony. I can honestly say that we got more than we paid for with the Epic. We were in cabin 11012 which is the 4th from the front and has the total metal surround on the balcony so when sitting down you cannot see the ocean. But this blocks the strong sea breeze crossing the Atlantic. The balcony is huge and we had a chaise, 2 chairs, and a small table with room to spare. I agree with other reviewers about the configuration of the cabin being a bit odd and probably a bit tight for larger people, but it was not an issue with us. We had storage we did not use. My husband likes to use the pool and hot tub area but I like to read and watercolor in a quiet place. We were both happy with the facilities. We ate the majority of our meals in the dining rooms but did not utilize the specialty restaurants. The food was consistently good. We did eat some meals in the Garden Cafe which was also pretty good. We did not have the beverage package as we only drink a glass or so of wine daily but we did buy the wine package on board the first day. I think that is the only time it is available. We enjoyed some of the entertainment but did not bother with anything labeled “not for the easily offended.” We enjoyed meeting others on board as it was just the two of us. There were many other couples traveling alone. In short, we really enjoyed the cruise and have, in fact, booked the same cruise for next April. Read Less
Sail Date April 2019
We took this cruise as a gentle way to go home to Canada from Japan. (We had done an around Japan cruise with Windstar beforehand) It was very enjoyable, food great, staff lovely, entertainment good. There were alot of sea days ... Read More
We took this cruise as a gentle way to go home to Canada from Japan. (We had done an around Japan cruise with Windstar beforehand) It was very enjoyable, food great, staff lovely, entertainment good. There were alot of sea days together but we got a routine of trivias, podium talks, hot tubs and eating in the day as the weather was too cold to be out on deck much or in the swimming pool. The speakers were entertaining, one gave talks on major trials. Another did Buddhism history and meditation and a third did varied talks from Rasputin to dog behaviour. The afternoon progressive trivia was fun if you had got a team together. It wasnt too rough so seasickness wasnt an issue either. We did have to change our clocks forward about 6 separate times to be on Vancouver time by arrival butbetter than getting full jetlag. So repositioing was worth doing, although the stop in Russia was a waste of time except to stretch your legs! Read Less
Sail Date April 2019
Ambitious choice for first cruise did not disappoint. Tranquil seas and amazing weather allowed smooth trans-Atlantic motoring followed by a stellar line up of beautiful and historic ports. Excellent food, beverage and entertainment. ... Read More
Ambitious choice for first cruise did not disappoint. Tranquil seas and amazing weather allowed smooth trans-Atlantic motoring followed by a stellar line up of beautiful and historic ports. Excellent food, beverage and entertainment. Enjoyed a well appointed, clean and spacious cabin with a lovely picture window meticulously serviced by our gracious steward Johnson who provided an unsurpassed level of care. The ship was well maintained and seemed efficiently operated. Some service desk agents provided erroneous information about such information as provisions for obtaining currency from debit card charges resulting in wasted time. Many of the procedures of the service desk seemed overwrought and inefficient frequently resulting in unnecessarily long waits at the service desk . The only other mildly sour note for us was poorly coordinated disembarkation on the last day resulting in confrontations between flustered passengers. Overall, we were impressed with our first experience and plan to cruise again soon. Read Less
Sail Date April 2019
We chose this cruise because it was sailing across the Atlantic. Neither of us had ever partaken of a cruise before. It exceeded all our expectations. As first time cruisers we were completely at a loss what to do, where to go, ... Read More
We chose this cruise because it was sailing across the Atlantic. Neither of us had ever partaken of a cruise before. It exceeded all our expectations. As first time cruisers we were completely at a loss what to do, where to go, procedure once we boarded the Star. Although staff at the passageway door, no real instructions provided not even when we asked. Some sort of orientation session would have been nice for the few of us who had never cruised before. 99% of the time the staff was fantastic doing everything they could to ensure we had the best time of our lives. The only negative related to staff was the information/customer service desk. We learned quickly that if you asked a question, even about important stuff (lost items, disembarkation/customs procedures) the answer would be different with each staff person you asked. Dining was incredible. So much variety and so well prepared and tasty even at the buffet, the available restaurants were icing on the cake. Ginza was our only disappointment. Tried it twice. Food not bad, just not very good compared to everywhere else. Loved the crossing best of all. Ideal port/shore excursion scenario for us would be to alternate shore days with sea days. Enjoyed the shore excursions on the islands immensely. Soon realized that one could have just as rich a shore experience on our own at mainland ports without the extra expense of booking a tour and without the 'forced shopping' stops as one person put it. The entertainment each night was spectacular. Such talent on the production team (singers, dancers, musicians) as well as the guest performers. The musicians who performed on a daily basis throughout the ship varied in style and ability. The best by far was Duo 4:40. It showed by the audience they drew. No matter the venue they played at, it was always packed. All in all a wonderful, marvelous experience that went far about our expectations. Definitely go for it!! Read Less
Sail Date April 2019
This was our first trans-Atlantic cruise so we were very excited and a little nervous. We enjoyed every minute of the trip! The staff was attentive and very friendly. The food was way above average. The fellow passengers were lovely ... Read More
This was our first trans-Atlantic cruise so we were very excited and a little nervous. We enjoyed every minute of the trip! The staff was attentive and very friendly. The food was way above average. The fellow passengers were lovely people. And most important, the seas were calm throughout the journey! As vast majority of our fellow travelers were seasoned cruisers and I heard that about 80% had diamond status or above with RCCL. We have already signed up for another TA next May. The shows were just ok, but the bands were awesome! Kinetic band always entertained the audience and played great dance music. We had an interior cabin which was small as we expected, but we spent very little time there. The fitness center is also sort of small and limited. We selected my time dining for dinner and had wonderful service and great meals. It was a wonderful cruise across the deep blue sea! Read Less
Sail Date April 2019
Just got back from the TA cruise to Barcelona. We cruised with Norwegian 3 times before, but first time on Transatlantic. Despite many negative reviews on Epic I have to say everything was almost perfect and exceeded our expectation. ... Read More
Just got back from the TA cruise to Barcelona. We cruised with Norwegian 3 times before, but first time on Transatlantic. Despite many negative reviews on Epic I have to say everything was almost perfect and exceeded our expectation. Embarkation took 5 min. because we spent the morning by the pool at a hotel and didn't come to the terminal until 2.30 pm. Nobody in the terminal by that time, of course. Went straight to our cabin that was ready waiting for us. The cruise was sold out, so we kind of worried about the crowds on board, but there was literally no lines nowhere except maybe at the pool bar in some afternoons, but even then the wait was like 5 min at the most. After a couple of days we were puzzled about where all the people are and even asked different crew members how many passengers were on board. The answers were consistent - about 4,320. So it was sold out, but it didn't really feel at all. Maybe has to do with the demography, but we never regretted that! All bars and restaurants were good. The music bands were awesome! Didn't see any of the shows in full, but sneaked in a couple of times to stand in the back and watch for a few minutes. Nothing really exciting as we've seen them before. The service was phenomenal with almost no exceptions. The crew did their best to accommodate the guests, and they succeeded in that in my opinion. Overall an awesome trip and a beautiful ship! Read Less
Sail Date April 2019
It was a glorious error that I ended up on this cruise ship! I had the most amazing time on this Transatlantic cruise from Miami’s to Spain. The passengers were friendly, considerate and there was no drama. The staff focused on our ... Read More
It was a glorious error that I ended up on this cruise ship! I had the most amazing time on this Transatlantic cruise from Miami’s to Spain. The passengers were friendly, considerate and there was no drama. The staff focused on our happiness, wellbeing and safety. The entertainment onboard was fun and engaging. The show on the last few nights were memorable. The sailing over the transatlantic was so smooth and we were always on time or even earlier than promised at the ports. The food onboard was delicious (Buffett and specialty restaurants), the selections were varied, the distinctions for adult and family entertainment/venues were clear and followed. I greatly enjoyed my time aboard the Norwegian Star. The veterans group was the best group of folks. I made new friends and the staff was amazing. I feel like they were a part of my family! Would cruise with them again in a heartbeat. Read Less
Sail Date April 2019
We have completed 13 Regent cruises (with 222 nights), and was surprised with a poor review on Cruise Critic from one couple. We were on that same Regent Mariner cruise and had none of the 'problems' described--we adapted ... Read More
We have completed 13 Regent cruises (with 222 nights), and was surprised with a poor review on Cruise Critic from one couple. We were on that same Regent Mariner cruise and had none of the 'problems' described--we adapted to changes that we could not control. Both Regent and we could not control the weather. First--If they did not like their multi-hour air-schedule, it can be changed. We were scheduled on an overnight flight from Vancouver to NYC but we changed it to an early afternoon flight that got us home. Regent’s initial late-day flight selection gave guests the opportunity to take a tour of Vancouver! Ask, and Regent changes the air flights--yes it cost a little money, but we are Platinum level, and one flight schedule change was allowed. Second—This was a relocation cruise--we expected multiple days at sea. We were scheduled to have 5-days-at-sea, and we had 6-days-at-sea, when we bypassed the Russian port. There were wonderful lectures by Hugh Neighbour and Karen Dodd. There were extra social events added to entertain the guests. If you were bored, that was your fault. Third--YES, we skipped the Russian port. Their comment that “ALL OF THE GUESTS WERE UPSET” is very unfair and UNTRUE. There were 50-knot winds over the deck--added to the forward speed of the Mariner, it gives a 75mph deck wind. The decks were closed for outside walking. My wife and I exercised by walking the interior walkways on various decks. There were 23 feet swells. We had very wet and salt encrusted balcony windows, which were cleaned at the next port. I enclosed two photos of the TV screen in our suite showing these numbers. The Mariner has stabilizers, I knew of no one who was sick from mal de mer. The captain/master changed the direction (and avoided the worst of the storm). I saw him at the Coffee Connection, and thanked him, for consideration of the safety of the guests. After his direction changes, we then had MUCH weaker winds, and less than six feet swell. [I BELIEVE that the Mariner was originally scheduled to use their tenders to transport the guests to and from shore at the Russian port. With a pitching sea, it could be a human disaster! On two previous Regent cruises (Amalfi coast, Italy and Galle, Sri Lanka), the Captain declared that the sea was too rough to have guests enter the tenders and we skipped the port!] Fourth--We had great weather on all Alaskan ports; but it rained at Ketchikan, as usual. We did not see the Hubbard Glacier because there was very dense fog. Many guests, including me, stood on the top deck and got wet from the weather. Regent did supply snacks and hot coffee for those awaiting a breeze to dissipate the fog. After about an hour of only seeing sea-ice, the Mariner left Yakutat Bay. The weather then was fine, at distance of about 10-miles where some wind, and a change in air-temperature resulted in no fog and a blue-sky. When the ship was docked in any Alaska port, we often sat outside in the sun on the pool deck for lunch and enjoyed the snow covered mountains, numerous playful otters, eagles, (once saw some orcas playing by our ship), and had another great meal. I know of no one who used the pool, but the hot tubs were used by some. I really cannot understand such a negative review--but it was from one couple. We have three more Regent cruises booked, and look forward to the ship, food, staff, and meeting other well-traveled guests. It is a pleasure to be take care of by Regent. I would highly recommend cruising with Regent for those people who enjoy “joie de vie”. Read Less
Sail Date April 2019
Having sailed numerous times with NCL, MSC, RCI and P&O I was more than happy with my recent cruise with Marella especially after reading some of the reviews. Flight, transfer and embarkation to our cabin was the best I have ever ... Read More
Having sailed numerous times with NCL, MSC, RCI and P&O I was more than happy with my recent cruise with Marella especially after reading some of the reviews. Flight, transfer and embarkation to our cabin was the best I have ever encountered, all well planned and trouble free. The ship is smaller than the others I have sailed on but every facility is available. The food was amazing, we ate in 47 and gallery 47 mostly but did try the island restaurant a few times for lunch. Choice of food was very good. The excursion were not too expensive although the one we were on to Bethlehem could have been better planned as we did not get to go to crypt due to delay in departing from the ship, this was very disappointing as other trips did get to see the crypt. Our cabin was a junior suite on deck 8 which was very spacious. One of the best features of this cruise was the entertainment, every night there was different shows in the theatre as well as an abundance of other bars for live bands and singers. We will most definitely be sailing with Marella again Read Less
Sail Date April 2019
This was our first ocean cruise with viking. We had 2 days in madrid, spain prior to the cruise. The hotel, tours, services, and transfer were excellent. Embarkation in barcelona went smoothly. The ship was very beautiful. The room was ... Read More
This was our first ocean cruise with viking. We had 2 days in madrid, spain prior to the cruise. The hotel, tours, services, and transfer were excellent. Embarkation in barcelona went smoothly. The ship was very beautiful. The room was a standard veranda. It was nicely appointed and comfortable. We liked the world cafe for dinning. It had a wide variety of foods each meal. The restaurant was very good. Similar food to that served in the world cafe. We ate once in the chef’s table. The service and food were excellent. Great wine selection. Service on the ship was excellent. All the staff did their best to make our cruise comfortable. There was an issue with the ship staying in barcelona overnight so we had to move down the coast. This caused several of the shore excursions to be canceled or you had to ride a bus back for the excursion. The excursion to london required an 1.5 hour bus ride each way along with a ride around the highlights of city. Too much time on the bus and not enough time on foot at a destination. The foodie walking tour in copenhagen was excellent. The guide was very knowledgeable and entertaining. Read Less
Sail Date April 2019
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about ... Read More
Reading the reviews about the Infinity made me a little concerned about the age of the ship being we were doing a transatlantic trip 8 days at sea and ending up in Portugal and Spain.I cannot understand how some people can complain about this ship. The trip over seas was exceptional the ride smooth and the staff wonderful. I cannot begin to say how wonderful the experience was. I think if your looking for problems you could find problems on any ship but if you go to enjoy yourself and the company your with then you can enjoy whatever ship you are on. Our room was spotless and our room stewart, Sergio, was the best, always willing to do anything we wanted and always doing it with a smile. We have done many cruises and we don't go on ships looking for things to complain about, but look for the good things..Our day consisted of Sergio greeting us in the morning then we would go up to the 10th floor for the breakfast buffet or down to 4th for a sit down breakfast. Each day we would play cards or join what ever activity offered for entertainment for the day. Lunch was always at the buffet which they had plenty to god food to offer for any appetite you felt like having. Then onto dinner WOW we never had a bad meal all 14 days. Marteo and Mart were great waiters on the 5th floor. My husband loves to eat and whatever he wanted it was given to him with a smile. Then onto the entertainment at night, the shows were outstanding we went to all of them. Then onto the casino which I have to say I won and came home with money..overall if your hellbent on finding problems you will, but really try hard to enjoy a wonderful trip on a great ship the infinity still has a lot of life in her even though she is old..we love it from beginning to the end , fantastic. The excursions were not the best..we had six stops and I would say out of six we four that were halfway desent..Hop on Hop off buses were not so good. Read Less
Sail Date April 2019
This itinerary suited us. We had been wanting to do a crossing and we used to live in the Azores, so it was perfect for us. We were not sure how we would feel about six days at sea, but they were awesome. The ship was clean, crew ... Read More
This itinerary suited us. We had been wanting to do a crossing and we used to live in the Azores, so it was perfect for us. We were not sure how we would feel about six days at sea, but they were awesome. The ship was clean, crew everywhere taking care of things. Never had to wait for a drink or any other service. The crew at the coffee bar were especially nice, and hard working. We tried specialty dining for the first time ever, we bought a pre-cruise specialty restaurant package. We only ate in Tuscan, it was wonderful. Blu was great as usual. My only complaint about any of the restaurants is that the tables are too close. At our table for two, it usually ended up as a table of six with two couples nearby on both sides. The staff did note that we liked to to be off from the crowd, and since we were willing to give up window views, they did seat us off in a corner and only put folks around us when necessary, We appreciated that very much. The ports were great, Ponta Delgada was beautiful. Cobh was quaint and Liverpool was surprisingly nice. Ponta Delgada and Cobh were overnight stops and we really liked that. The officer crew was very visible and friendly the entire cruise. For us, this cruise was perfect, we had a blast...in fact we have already booked the Reflection’s return crossing this November. Read Less
Sail Date April 2019
We loved being on the ship longer and having more sea days. We were in a sky suite which was most comfortable. We enjoyed eating in Lumina each night and spending time in Michael's Club. I need to be gluten free and I was so well ... Read More
We loved being on the ship longer and having more sea days. We were in a sky suite which was most comfortable. We enjoyed eating in Lumina each night and spending time in Michael's Club. I need to be gluten free and I was so well taken care of, even having gluten free scones in Michaels' Club for the afternoon tea. The ship is beautiful..this was our fifth cruise on it. The staff is amazing and so willing to help in any way. We celebrated my husband's birthday and our anniversary on the cruise. Murano is our favorite specialty restaurant. Their service, as well as all the service on the ship, is exceptional. We enjoyed meeting and being with the Cruise Critic members, being in the meet and greet, slot pull, book club, and other activities. The shore excursions I took were mostly arranged through Cruise Critic members before the cruise. I do not recommend the ship's excursions. It is a huge bus filled with people, some of which find it difficult to get on and off the bus, and some who are late arriving back to the bus while everyone waits, etc. We took one excursion to Kinsale with the ship's excursions,, which was four hours long and we spent three hours on the bus. I was disappointed to only have 45 minutes in Kinsale, which is why I arranged the excursion. I complained when I got back to the ship and they would not refund any of our money. What a waste of our afternoon! The entertainment was good. The speakers were disappointing, as we have had very interesting ones before on our transatlantic cruises. I loved the ports. The Azores are beautiful, the Beatles tour in Liverpool was my favorite, and visiting Cobb, Cork and Dublin where my family originated from was so interesting. All in all, a super cruise! Read Less
Sail Date April 2019
Folks have already written about different aspects of this 14 night cruise so I want to highlight just two- the very FUN Activities team headed by Brittany (sp? I hope right), and the wide variety of live entertainment My wife, Sue, and ... Read More
Folks have already written about different aspects of this 14 night cruise so I want to highlight just two- the very FUN Activities team headed by Brittany (sp? I hope right), and the wide variety of live entertainment My wife, Sue, and I are PARTICIPATORS; we dance, we play every trivia, attend every game and contest and see every single live entertainment that is offered. Heck, we want to get the most for our money. We both felt this activity team was one of if not the best we have come across. Brittany, Shirly, Ari, Chico( if I forgot to mention someone, I apologize) made simple trivias, silly contests and karaokes seem like entertainment events. I saw Ari take a simple Jenga contest between the crew and cruisers and turn it into what seemed like the most fun Olympic event of earth. Seriously the warmth and fun emanating from them could be felt--and we spent a LOT of time with them, especially Brittany and Shirly. Carlos was a great leader for the group. Live entertainment abounded (although there was no piano bar, darn)...two dance bands, a guitar and singer duo, solo guitariest, string duo, special gigs by the orchestra, and even a cruiser choir, which took a lot of time and committment from not only the cruisers, but the production show musical director. Thirteen live acts at night-comedy, magic, a mouth dropping arial act, solo entertainers, three production shows - the iBroadway which we saw twice. Plus there were five afternoon live shows. Sure we liked some less than others, but we were willing to experience them. I will add that we enjoyed the buffet better than the dining room. Of course my wife was disappointed with the small lobster dish in the main dining room (heck on our next ship we had NONE), but I had a very delicious beef Wellingon. Finally this will be a cruise we will remember as we are the couple mentioned by TXrangegal in an earlier review who made the presentations of US Presidents and their wives to our group of history buffs, I guess you could say. The cooperation we got from the staff was outstanding and we could not have done it without the event manager working hard for us. LOVED the many sea days and hope to save enough money for an even longer trip with more days at sea. Met so many fun people playing the trivias and contests, whom, although we will never cross paths again, this moment of brief intersection will always be remembered. Read Less
Sail Date April 2019
I am writing this following a April 2019 transatlantic crossing from Miami to Lisbon ( an itinerary to be repeated in 2020 ). This is a wonderful all inclusive experience as PONANT includes fine wines (including French champagne), ... Read More
I am writing this following a April 2019 transatlantic crossing from Miami to Lisbon ( an itinerary to be repeated in 2020 ). This is a wonderful all inclusive experience as PONANT includes fine wines (including French champagne), alcoholic beverages, tips and even WiFi with no additional charge to the cost of the cruise. Cabins feature toiletries from Hermes and offer all the comforts one would expect from a 5 star cruise line. Dress, however, is country club casual. While PONANT has deep French roots, the entire onboard staff is fluent in English and everything, including announcements, menus and shore excursions, are offered in both English and French. The cuisine, as one would expect, is gourmet and there is complimentary 24 hour room service for those who so desire. On my cruise entertainment included several singers and dancers, a guitar player and professionally trained classical pianist. There is also a lecturer, giving separate presentations in the theater in English and French. Shore excursions sold onboard are varied. The Captain and officers are quite visible and friendly with guests. And the service staff goes beyond expectations, quickly learning guests names and preferences. It should be noted that PONANT offers a number of itineraries with no single supplement, which can easily be found on their website. Read Less
Sail Date April 2019
We chose this cruise for the itinerary. The extra bonus was this new sparkling ship. The crossing was warm with calm seas. The ship is beautiful. It was fully booked but not crowded. Staff was professional and attentive. The food ... Read More
We chose this cruise for the itinerary. The extra bonus was this new sparkling ship. The crossing was warm with calm seas. The ship is beautiful. It was fully booked but not crowded. Staff was professional and attentive. The food options were delicious. We would choose this ship anyday. Visiting Normandy and the other ports were the highlights of this crossing. We enjoyed all the public spaces, especially the Crows Nest. The Dutch Cafe is a great place for coffee and pastries. We enjoyed the covered pool area and often ate our Lido food at one of the poolside tables. Wish they had offered a one day thermal spa pass. We felt $299 pp was excessive for the cruise. Many times the hydro pool and spa appeared empty. We enjoyed open dining and usually ate at the same table. This is one of the most beautiful ships we have cruised. It ranks as our favorite and was our 7th Transatlantic cruise. Read Less
Sail Date April 2019
We chose the cruise in large part because we wanted to experience the still-new Niew Amsterday just a few months after it had been christened. Embarkation and disembarkation were flawless and user-friendly. Once aboard, where we had a ... Read More
We chose the cruise in large part because we wanted to experience the still-new Niew Amsterday just a few months after it had been christened. Embarkation and disembarkation were flawless and user-friendly. Once aboard, where we had a standard verandah stateroom, we enjoyed almost every moment of the cruise from Fr. Lauderdale to Amsterdam in late-April, early-May 2019. The stateroom was fresh, nicely decorated, clean and comfortable. Our stateroom was at the very front of the ship and yet we never felt any untoward motion despite some rough seas along the route. Much to rave about: 1. Public spaces are beautiful and punctuated by public art so plentiful we seemed to discover something new every day. 2. Entertainment options were outstanding, as seems to be consistent across all of Holland America's ships. Great singers and dancers, two marvelous pianists, sizable casino (at which I won a $1200 jackpot (playing a penny slot machine, at 300 pennies per pull), duplicate bridge on every sea day and many more activities too numerous to detail. The main stage featured a new 270 degree screen, which utilized technology in ways that greatly enhanced not only lectures but also integrated technology into singing and (especially) dancing in a mesmerizing way. 3. The ship moved rapidly yet smoothly. Even in the English Channel, with some awesome swells one evening, the ride remained smooth. We never saw, experienced or heard of anyone being seasick. 4. The water in the two swimming pools was about 84 degrees, very comfortable, and each pool had multiple jacuzzi's, with water cascadomg from the top ones to the middle ones and then the bottom ones, a pleasant sight to see and experience. 5. The retractable roof over the main pool and largest outdoor sitting area was open in the daytime, weather permitting, and closed at night so free full length movies could be shown outdoors 6. Free popcorn topped off the free movie and blankets were plentiful on the chillier nights. 7. Food was outstanding in Rudi's Sel de Mer (upcharge) and also in Tamarind (upcharge), which we enjoyed two and three times, respectively, on this two week cruise. Two other upcharge restaurants (Pinnacle Grill and Canaletto) were good, but not great. We tried each one once, and ate in the main dining room the other nights. Main dining also was good, but not great food. Service was excellent, however. 8. Serving staff and cabin stewards were friendly, wore genuine smiles, and unfailingly wanted to please. Service was excellent everywhere on board. Little to criticize, but here is a short list: 1. With just two swimming pools, one mid-ship and one aft, the ship allows smoking adjacent to the aft pool, and of course the smoke wafts everywhere. Consequently, the main pool (non-smoking area) was much more heavily used than the aft pool. Moreover, the prime outdoor viewing/sightseeing area is aft, around and behind the aft pool, and it effectively has been co-opted by smokers (a minority of total passengers) at the expense of non-smokers (the clear majority of passengers). 2. Similarly, the casino apparently allows smoking on alternating days, which is just as unpleasant and just as silly (catering to the smoking minority of passengers) as is the smoking area by the aft pool. On the no smoking days the casino still reeked of tobacco smoke. One suggestion: All employees wear their name badges on the left sides of their clothing, chest high. Which means that when the shake hands (always right-handed), their name tag is turned away from the one whose hand they are shaking, making it difficult to read the name tag. Employees should wear their name tags on their right sides, so that when shaking hands they are turning the name tag closer to the other person and making them much easier to read. Simple suggestion, powerful results, I can assure you. In Washington, D.C., where everyone wants to meet everyone else (in power, but that's another story) and know their names, almost everyone has learned to wear their name badges on their right sides. Holland America should check it out and make the same small but significant change. Read Less
Sail Date April 2019

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