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6 Helpful Votes
Sail Date: September 2016
We chose this cruise because we wanted to go to Hawaii and cruise back home. Also that we could spend Australian Dollars on the ship. The crew were fabulous, always friendly. Food was good. Entertainment good. The crossing was mostly ... Read More
We chose this cruise because we wanted to go to Hawaii and cruise back home. Also that we could spend Australian Dollars on the ship. The crew were fabulous, always friendly. Food was good. Entertainment good. The crossing was mostly calm with a couple of days where the sea was rough, but the ship handled the bad weather very well. The cabin (7162) was great and having the extended balcony was an extra bonus as we could enjoy a quiet drink out there mid afternoon. Had my hair cut at the beauty salon and was very pleased with my new hairstyle. The 'hair therapist' was very friendly and informative with regards to future hair conditioning and treatments. We enjoyed ballroom dancing every evening after dinner in the Atrium which I found a bit small as most events happened there, it sure got a bit crowded in that area. The decor was a bit overpowering. To me it seemed as if the interior designers could not make up their minds about what to use, so they used EVERYTHING. Someone should tell them that 'less is more'. All those urns! The colours used were also very dark. Overall all I enjoyed my time on the ship and the cruise was all I expected it to be once I found my bearings and relaxed a bit. Read Less
4 Helpful Votes
Sail Date: September 2016
We chose this cruise for the embarkation port Honolulu and the ports we visited. The ship was repositioning and the time of year was perfect. It was very smooth sailing and the weather was very warm. We have never cruised Carnival Cruise ... Read More
We chose this cruise for the embarkation port Honolulu and the ports we visited. The ship was repositioning and the time of year was perfect. It was very smooth sailing and the weather was very warm. We have never cruised Carnival Cruise Line before and were pleasantly surprised in a lot of ways but also disappointed in some ways as well. The service and staff were terrific, we enjoyed the lectures by the visiting experts. The food in the restaurants was of a very good standard. The entertainment was good but not fantastic. There were a lot of sea days with very little that was of interest to us. Leaving the ship and returning at the ports was always very easy. I was constantly cold in most areas of the ship including our cabin, we could not adjust the air conditioning. You had to pay to watch a movie in your cabin on a very small Tv screen. There were a lot of children on board who seemed to roam around the ship without supervision. Read Less
6 Helpful Votes
Sail Date: September 2016
Cabin was great larger than most port hole cabins, would of been nice to have another port than Picton straight after Wellington didnt get any real feeling for NZ from those 2 ports. My Time was a bit of a issue and the flexability for My ... Read More
Cabin was great larger than most port hole cabins, would of been nice to have another port than Picton straight after Wellington didnt get any real feeling for NZ from those 2 ports. My Time was a bit of a issue and the flexability for My time is now gone had to set a time and that wasnt always what suited. Wind Jammer always seem to have the same food and just didnt have the variety that was with both Lunch and dinner. And really didnt like traffle Duo cant sing....actually went out of our way to avoid them. It would of been good to have a pub musician but head office was saving money. Great CC meet and greet very nice of them to do that. Didnt like the staff of photography debt in fact found them rude. Captain was the best captain that i have sailed with and this is the second time we have sailed with him. Read Less
3 Helpful Votes
Sail Date: September 2016
What I liked: -- the cabin! Beautiful and so comfortable. Balcony mini-suite with a tub! Aft, near elevators. Great spot. -- chocolates on our pillows! -- morning coffee on the balcony. (Note: Room service menu VERY limited ... Read More
What I liked: -- the cabin! Beautiful and so comfortable. Balcony mini-suite with a tub! Aft, near elevators. Great spot. -- chocolates on our pillows! -- morning coffee on the balcony. (Note: Room service menu VERY limited re hot breakfast food.) -- the staff. Unobtrusive, friendly. Unlike other cruises, we heard NO requests for extra gratuities at any point. -- the food. -- the gym, especially the stationary bikes. -- the International Cafe. Great spot! Delicious salads and desserts. Try the gelato (for a small extra charge -- sign said $1.50 but account shows $1.73. Gratuity added?) -- the surprisingly cozy feel of a really large ship. -- the theater production, "Magic to Do!" Specially created by Stephen Schwartz for Princess cruises. Magical indeed. -- sneaking into Da Vinci dining room near the end of a seating for just dessert! Staff were so gracious! No hard sell during the meals re liquor, either. (We had to ask for liquor server at lunch and they seemed surprised.) What I would have liked: -- getting to the ship more quickly. Arrived at the airport at 11:30 a.m. and arrived in my cabin at 3:55 p.m. via ship transfer (bus) and long lines at Hall C and at customs and at the check-in desk. Longest embarkation process ever experienced -- and exhausting. -- being able to use the Terrace Pool. It was being sanded and painted while we were on board. We had been so anticipating using it. -- finding the Smokehouse Barbecue that was advertised in the "Princess Patter" as being at the Horizon Cafe. It wasn't. We never did find it. -- knowing in advance that an Earl Grey tea would cost $1.44. I knew specialty teas were extra but not how much. Luckily I did not invest in a coffee card. (Only one brand of black-tea teabags is available in the Horizon Cafe/Cafe Caribe in caffeinated and decaffeinated options.) No receipt is given for a drink at the International Cafe; I had to check my ship account to find the cost. I was able to order a London Fog which includes tea, steamed milk and a shot of vanilla syrup for $1.44. Key Lime Cooler (non-alcoholic) $4.60. Cocktails from the bar $9.49. Similar cocktails in the dining rooms $10.29. (That kind of information is helpful to have in advance when deciding on the coffee/drink packages.) -- a chance to buy a candy apple as shown on the web site; there were none. -- a dry seat for Movies under the Stars. We sat on three; all three were soggy. The blankets were not nearly warm enough to get us through the whole show once the sun set. Brrr! -- two cups for our morning coffee. (One carafe, one cup -- but we ordered for two.) -- a taste of the great Nicholas Love chocolate treats as touted on the fancy web site video. There were some packages of that brand-name chocolate on sale in the gift shop. No sign of it anywhere else. -- the sea day fish-and-chips lunch in the Crown Grill, as seen on this web site. The Crown Grill never did open at lunch for our two at-sea days. -- an uneventful transfer back to the airport. I am usually pretty good with accents but still managed to misunderstand our bus driver's instructions and we missed our terminal stop at LAX. We had to walk back, one of us with an injured foot. Luckily it was a short distance, but it could have been a disaster. Overall, we had a lovely, relaxing, good time, not a long time, but were left with a niggling sense that we'd been served a slightly second-rate, corner-cutting cruise for this short repositioning run. Read Less
5 Helpful Votes
Sail Date: September 2016
Hello, this morning we disembarked from the Ruby Princess after a one-day re-positioning from Seattle to Vancouver. Our cabin was C409, we paid about $140 each for a balcony, but we had started out booking an inside room. About a month ... Read More
Hello, this morning we disembarked from the Ruby Princess after a one-day re-positioning from Seattle to Vancouver. Our cabin was C409, we paid about $140 each for a balcony, but we had started out booking an inside room. About a month and a half before the cruise, the prices dropped hard and I was able to kick us up to a balcony for the same price we had originally booked the inside for. Just before we left, the prices for an inside were around $70 CDN. I am happy with the costs of the cruise as I believe we got our money's worth for the trip. We live in Vancouver and had debated going down to Seattle the day before the cruise and stay in a Hotel, but with every decent Hotel costing in the market of $300-$400 for the night (Saturday), we decided to slum in it on a Greyhound during the early morning before the cruise. We hopped on a Greyhound in Vancouver at about 0530hrs and it had us in Downtown Seattle at around 1000hrs (we had gotten hung up at the border for an hour or so). We didn't realize until we saw almost everyone from the bus later on the ship that we were all coming down for the same thing. From the Greyhound station in Seattle, we walked through the baseball and football stadiums and caught a cab at the King Street Station (10-15 minute walk). We had caught an Amtrak train back to Vancouver on our last re-positioning one-day cruise in April so we were familiar with the area). Taxi from King's Street Station to Pier 91 was about $15 USD. We spoke with some others whom had arranged a transfer. They arrived at the Pier at around the same time as us and had spent $12.50 for the transfer. Worth it to spend $15 for the pair of us, and be able to work at our own schedule to get there. Anyways, we arrived at port around 1045hrs. Took a few pictures of the Ruby sitting there. We shared the port with Holland America's 'Amsterdam' that day. The Amsterdam looked to be an older vessel, one that we haven't seen much of in Vancouver in the last few years, though we do see the 'Nieuw Amsterdam' quite a bit and it is a beautiful ship. The Ruby looked very beautiful as we had seen it from a distance in the taxi and it looked very clean as we arrived at the port. We entered, traveled through Security and registration with the quickness and sat down in a large staging area. I am only a Gold status member and my fiance a Ruby, but we did not see a priority area for Platinums or Elites, not sure if they had one for this trip. I could see a special area for Holland America passengers (with uniformed waiters) but couldn't spot anything on the Princess side. After about 15-20 minutes of waiting, boarding began. We were in staging group 11, but the wait from group 1 to 11 was only about 5 minutes. We boarded the ship around 1130hrs, I would estimate. My fiance loves the embarkation photos and she was very concerned when they didn't have anything set up before we boarded. We found that they had a quick screen set up just on board for the photos. The area for embarkation photos was a bit rushed, as we would have like to prepare and pose for a good one, but I guess we were just glad to get one done. We had received a notice on check-in within the terminal that our rooms would not be ready until 1300hrs. Nuts to that, we went straight to the room at 1130hrs to drop off our bags at least. We found that the room was ready and no sign of a steward, so we dropped the bags and settled in. We were in C409, 'Caribe' Deck 10. The room was basic, I suspect the bottom rung of the balcony categories, but had a very large balcony. I did notice, however, that once I was out there that I could look right down on the balcony a level down and I suspect the people above us could look down and see us on the balcony. Unfortunately, that meant that I had to keep my pants on. We hit up the Horizon Court for Lunch. Since we boarded so quickly, we were able to beat most of the crowd to the buffet. On food, we did not try any of the specialty restaurants this time, just the buffet, Trident Grill and Pizza stand. Nothing was bad, but nothing really stood out as being that great either. I've rated dining as average but again, we did not visit any of the true dining venues. After napping from 1300-1500hrs, we took part in the Muster Drill. We were station D and attended a lounge on Deck 7. We showed up before the alarm so we could secure some seats. The drill was about 20 minutes and was painless. We spent the rest of the afternoon exploring the top decks. Hung around the sailaway party for a bit, played some basketball and hung out until the rain started. Was a beautiful day until, right on schedule at 1700hrs, the rain began and sent us back into the depths of the ship. At around 1730hrs, we bought a embarkation photo for $20. They worked at trying to get us to buy 2 for $40 but it was basically the same picture, the 2nd one merely being a smaller picture but with a display on sailing Seattle-Vancouver along the border, no deal. We listened in to Comedian Joe Yannetty for a few minutes. His act didn't strike us as that funny so we retreated to the Library to play board games for a bit. We broke off that at 1945hrs to snag a seat in Princess Theatre for the first seating of their stage show "Colour of the World". Really enjoyed it. Between myself and my fiance, we recognized all of the songs and the show appeared to be very polished. After that, we spent the rest of the night taking part in the Majority Rules gameshow (fun), the Yes/No game show (kinda bland) and the karoke in Club Fusion. Enjoyed Cruise Director Kelvin Joy's narration through the end of the stage show and the game shows afterward. While not particularly good-natured in his ribbing, he was very witty and fun throughout and definitely added to our enjoyment of the evening. Retired at around 2330hrs and caught a few movies on the television. The on-screen setup is one that I am disappointed with. On this, and our last cruise on the Crown Princess in the spring, the visual set up is pretty basic. My first cruise was on the Royal Princess last year and their On-Demand setup was quite good and one that the other ships have not caught up with. Slept like a baby on our mattress and woke up home in Vancouver. We were out of our cabin just before 0800hrs and headed up to Horizon Court for breakfast. So had everyone else. So we filled our plates and had to go back out onto the open deck to find a table to eat at. But the servers were out there as well and hit us right away for drinks, etc. Disembarkation occurred off of the promenade deck and after handing over our customs forms, were back into the city without any delays. A few issues that I had during the cruise: 1) I had booked the Soda and More package for both of us on my cruise personalizer months prior to boarding. We did not receive anything to state this on boarding. When I visited Guest Services, they said that did not see anything on my profile to confirm this and would not sell it now that I was on the ship. This was fine, but a recurring theme on this and our previous cruise on the Crown was that the Guest Services desk would never seem to put much effort into fixing problems or offering solutions. 2) While we were waiting for the stage show to start in Princess Theatre, we had ordered drinks on my cruise card. The waiter came back and said that the charge did not go through and he wasn't sure why. We used my fiance's cruise card and the charge when through fine. What is weird, is that both cruise cards were tied to my credit card. I didn't think anything more of it, just resigned to use her card for any further purchases. 3) As we tried to disembark the next day, we were stopped and told that we had to return to the Guest Services desk to resolve an issue. We did and found that it was the same credit issue as above. Once again, Guest Services couldn't do much of a job explaining it but it was found that a $15 charge (I assume the auto-grat) had bounced back. Did a manual payment and noticed that there were quite a few of this manual payments on her clipboard and at the other stations of the desk. Perhaps this was an ongoing issue. On the whole, we enjoyed the cruise. The only drawbacks are a mixed-bag of crew members who would sometimes go to the moon to get you what you needed and some that felt like you were bothering them to ask something. We had no interaction with our Room Steward, but had no issue with the cleanliness of the room or service times. Read Less
2 Helpful Votes
Sail Date: September 2016
Great (different itinerary) with a few extra days in Vancouver BC. Embarkation was crowed because 3 ships were in Vancouver the day we left. The ports were beautiful and there was plenty to do in each port exploring on your own. Vancouver, ... Read More
Great (different itinerary) with a few extra days in Vancouver BC. Embarkation was crowed because 3 ships were in Vancouver the day we left. The ports were beautiful and there was plenty to do in each port exploring on your own. Vancouver, Seattle,Astoria, San Francisco,Santa Barbara, Los Angeles... The ship (Crown Princess) was beautiful and they were constantly cleaning and upgrading something. The food was good and plenty. (Had better and had worst) most cruise food is good and my wife says it even better because she doesn't have to make it.) The entertainment was good and there was always something to do on the ship. We really enjoyed the Ultimate Ship Tour (a behind the scenes tour of the whole ship you never see) including the doctor's office, the backstage of the theater, the kitchen stopping for refreshments and meeting the head chef an touring the freezer's the bakery,the food lines the soup kitchens and where the crew eats. Then on to the print shop,the photo lab and the laundry. Then to the bridge to meet with the captain and learn the ins and outs of all the controls and communication's of the ship...a great tour. (4 hours in total) There were a few problems on the cruise but all in all it was a great time as a vacation always is...... Can' wait for our next cruises Read Less
5 Helpful Votes
Sail Date: September 2016
The ship is great and the food was awesome. There are no formal nights, no casino, and no photographers constantly bothering the passengers. There is one free shore excursion in every port. There is no up charge for the 2 specialty ... Read More
The ship is great and the food was awesome. There are no formal nights, no casino, and no photographers constantly bothering the passengers. There is one free shore excursion in every port. There is no up charge for the 2 specialty restaurants. Free wine & beer at lunch, dinner, and in your cabin. It is a great concept! The entertainment was very good, especially some of the guest performers. The enrichment lectures were excellent, especially if you are interested in the Vikings and how they explored the lands being visited on this cruise. Most of the ports of call were very interesting, especially Bergen, Reykjavik, Saguenay, and Quebec City. Unfortunately, the service onboard was very inconsistent, especially room service and the World Cafe. The WiFi was free and you got what you paid for....it was awful. The old dial-up was faster than the Internet on this ship. Most importantly, the Captain elected to sail into hurricane force winds between the Faroe Islands and Iceland. Per the Captain, the waves were 40-45 feet which made it a very discomforting 4-5 hours. Read Less
1 Helpful Vote
Sail Date: September 2016
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very ... Read More
We chose In the Wake of the Viking cruise because of the route it sailed from Norway across the North Atlantic/Labrador seas to Montreal. And the ports it stopped at during the cruise Ship was always clean and orderly. And staff very attentive. We had excellent cabin attendants. Dining was very good, especially the World dining buffet. Great variety of food and excellent preparation. We were disappointed that we could not book the Pre City - Oslo. Apparently space was very limited so if you didn't book it when the cruise was first offered there was no chance to get in on it. We missed one or two of our port stops because of a severe storm. We were actually in a port, not able to dock and found out that they wanted to get ahead of the storm so decided to pull out. Well we sailed right into the storm and had about 4-8 hours of very very rough seas. Found it interesting there were no overhead announcements of what the passengers should do to remain safe. People were in dining rooms and service continued with dishes/glasses flying off the tables. Quite a few passengers we spoke to thought safety of the passengers was not handled well. The ports/excursions we did get to take were very enjoyable and well organized. We may try an ocean cruise again but only in the Mediterranean region. We have always enjoyed your river cruises. Read Less
2 Helpful Votes
Sail Date: September 2016
Itinerary looked very intriguing to us, plus we received mail offer for 2-for-1 prices and discounted airfare. Highlights include the city tour of Bergen, free time to wander around Bergen (especially funicular to top of the mountain), ... Read More
Itinerary looked very intriguing to us, plus we received mail offer for 2-for-1 prices and discounted airfare. Highlights include the city tour of Bergen, free time to wander around Bergen (especially funicular to top of the mountain), Reykjavik and swimming in the Blue Lagoon, hiking around L'Anse Aux Meadows in Newfoundland, and sightseeing in Quebec City. Lowlights were sailing through hurricane-like conditions (80-90 mph winds and 50 foot swells) which made for a very long, uncomfortable night and which caused us to miss a port at the Faeroe Islands. The crew was as accommodating as they could be, delivering room service when we had to leave the dinning room and battening down the glassware in our cabin. The ports were all adventures (in a good way) for us, visiting locations we would probably never have had the opportunity to see otherwise. The ports in Greenland were a bit primitive, but it was a thrill just to be there. The scenery was spectacular all through the cruise, and the optional excursions were great insights into the lands visited. Read Less
3 Helpful Votes
Sail Date: September 2016
I loved my 10-day Alaska Jewel cruise in September, weather was really nice for being late in the season, we even were lucky to have sun at Glacier Bay, it was the highlight of the cruise, the Captain brought the ship for a close-up ... Read More
I loved my 10-day Alaska Jewel cruise in September, weather was really nice for being late in the season, we even were lucky to have sun at Glacier Bay, it was the highlight of the cruise, the Captain brought the ship for a close-up experience and then turn it so everyone could get a view; we were so close we could actually hear the earth moving! This was the best experience ever and I have sailed there previously. The entertainment was very good, the food was exceptional most nights, the port were fun and the staff really fantastic! The cabin was spacious and clean. I liked that they do not fill the public areas daily with shopping "deals" if you need to shop there is a large designated store for that. My only complaint would be the pricey drinks and the fact that you can't even bring a bottle of water onboard. Read Less

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