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6 Helpful Votes
Sail Date: December 2018
We are Celebrity fans having first cruised on Equinox in 2013. We only ever cruise at Christmas and with friends we met on our first cruise. The biggest disappointment was the arrogance of some of the passengers especially with the ... Read More
We are Celebrity fans having first cruised on Equinox in 2013. We only ever cruise at Christmas and with friends we met on our first cruise. The biggest disappointment was the arrogance of some of the passengers especially with the sunbeams. Now we Brits have a reputation for competing with other europeans for beds around hotel pools in europe but seizing 20 beds at 0630 using 4 towels per bed, smacks of selfishness and arrogance and to top it all, from fellow Brits1 We cruised at Christmas from Abu Dhabi including Goa, Mumbai, Dubai, Sir Bani island and back to Abu Dhabi. Abu dhabi is rather boring, Goa was disappointing, Dubai is impressive but hugely expensive, Sir Bani island (never went ashore) seemed pointless. Why have to wait two ours to be tendered to a beach for a BBQ? We were deck 11 in AquaClass and our cabin attendant was fantastic as were 80% of the crew some, clearly their first contract, need a short sharp shock. Celebrity has a policy of not allowing reservation of sunbeds and if you leave, its 30 minutes or your personal belongings are collected and taken to guest relations. Never happened. Pool butlers seemed either intimidated or were perhaps, getting a little kick back for turning a blind eye. Now I appreciate that there are never enough beds on sea days especially if the weather is hot, but it kind of iritates you knowing you have to hunt for a bed after you've had breakfast and certainly put us and our friends, in a bad mood - not the way to start your day! The ridiculous use of 4 towels per bed, kind of flys in the face of Celebrity's "save the waves" campaign and perhaps should require you to sign for a maximum amount of two towels using your sea pass and return them otherwise, you pay for them. Better policing would also help. We always book AquaClass mainly because Blu restaurant has, in my opinion, the best food on the ship along with a comprehensive and impressive wine list. Neither was obvious in Blu in fact, its probably some of the most mediocre food we have ever had. Celebrity have definetly reduced the selection too, even though we always opt for Premium Drinks Package as opposed to the Classic Drinks Package. I would be replacing executive chef too. Are Celebrity aware of the dozens of potato dishes that can be created rather than has or chips? Or sauces rather than some light hearted attempt to disguise yesterdays with todays? As a former chef, I was deeply frustrated at the lack of culinary skill or imagination AND the bloody lack of potato dishes! Connie is showing her age and any any amount of "refits' makes little difference. She is shabby and unloved and should be scrapped. Going back the Solstice class a in September and then Christmas 2020 - never again on a Millennium Class. Read Less
1 Helpful Vote
Sail Date: December 2018
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We ... Read More
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We are accustomed to a very high standard of performance from Viking and our expectations, for the most part were fulfilled. The ship was immaculate, well maintained and well operated. Most of the time in a crossing is devoted to sea days and rest. The entertainers on this ship were truly extraordinary. They presented music that stretched from classical opera repertoire to Motown. There are no dedicated "dancers" but the singers danced and sang and did so very professionally. They entertained! The crew were friendly as well as helpful and accommodating, including the members of the deck department. They all seemed dedicated to helping passengers enjoy a great vacation--and they succeeded. Stateroom attendants were amazingly thorough and helpful. Our air arrangements were horrible however. We were booked on a United flight that operated an old Continental 737-200. Even though we booked suite accommodations on the ship, we were given some of the least desireable seats on this very over-crowded, filthy and old aircraft. On our return, free-air flight from Miami to Jacksonville we were charged $30 per bag by American Airlines and, again, assigned the very least desireable seats on the very cramped Embaer RJ-45. We could have driven from Miami to Jacksonville and arrive sooner than we did using our Viking Air booked flight. Do not use Viking Air. Be prepared for very leisurely meals in the dining room. Plan for a couple of hours or more at dinner if you choose to take your dinner in the dining room. Service is very slow, even on this ship of only 900 passengers. Or hope that more servers are hired to provide better service. The problem is not the waiters:the problem is that there are too few of them. Afternoon tea in the Winter Garden is a highlight of each day for us. With Viking, you also can expect a robust enrichment program presented by a "Resident Historian" as well as various "Guest Lecturers." Watch the schedule carefully to plan your days in a way that permits you to take advantage of these opportunities. They are wonderful and varied. We were particularly attracted to the presentations of a flautist who talked about music and its relationships to our trip and ports of call. We also heard from an astronomer and had the opportunity to learn about ocean sailing and rowing adventures. Viking is a welcome newcomer to the ocean cruise market. It provides a superior experience and, knowing its careful attention to detail in all its operations, I expect the delays in dining service will be resolved before our next trip, which most likely will be on Viking (but without its air option). Incidentally, there were no children among the passengers and there is no children's program. This is not an experience for children. Read Less
4 Helpful Votes
Sail Date: December 2018
Recently returned from ten days on board this ship for Christmas around the Med. This was by far the worse ship and the worse cruise we have ever been on. This was our second MSC cruise and what a total letdown. Firstly I’ll ... Read More
Recently returned from ten days on board this ship for Christmas around the Med. This was by far the worse ship and the worse cruise we have ever been on. This was our second MSC cruise and what a total letdown. Firstly I’ll start by saying the ship was at least clean.After that the positives end unfortunately. It’s a very basic ship with extremely limited options in regards to food,drink and entertainment.So if you one of these people that enjoy poor food poor entertainment and very poor service you will love this ship. The buffet is way too small for the size of the ship and most days there are que outside at peak times.They have tried to increase the size of the seating area by offering seats on the deck in a patio heater style seating area.This is ok in summer but not in winter and eating food off plastic plates under patio heaters isn’t my idea of fun.The choice of food at The buffet was “same old” most days and again very basic. The restaurant was a slightly better environment but being forced to sit with people even after asking to be moved three times again isn’t my idea of fun.Food was again poor. Moving onto entertainment (or lack of). There are 5 bars in total with only the Irish pub offering anything in the way of entertainment before 11pm.This consists of an Italian guitar player playing a very limited song book in very limited English.He also has to stop playing every half hour or so because they could “hear him in the theatre “ even though we could never hear the theatre. It all got very frustrating leaving people sat there with no music and zero entertainment. As for the other bars,well the Budda bar was shut most times when we walked through although we did get a drink there one night and they had a guy playing piano for a while. The main bar (Manhattan) is a strange concept. Yoga and stretch classes are the main entertainment every night before dinner. Yes you did read that right!!! The musical duo who were supposed to start at 6pm usually rolled up bout 6.15 and played a couple of iffy Spanish/Italian/French songs.The “main” entertainment then began around 11pm in this bar. Ranging from a few game show things to some music. Our main highlights consisted of seeing how long it took to get served every night in each bar. This ranged from a few mins to 39 mins which was the longest it took.We ended up changing their tile from waiters to sales prevention staff because they would do everything they could NOT to serve you. This leads me onto their “all inclusive” drinks packages. If you buy one before getting on board you are offered to “upgrade” which sounded great because we only had draught beer and wine package we took up their offer.103 euros per person for the ten days.Me being a Strongbow drinker I was happy with that. Unfortunately after day 3 they ran out of Strongbow and by day 5 still had none ( even though we had stops every day bar one) So when I decided to complain feeling I had been short changed the bar manager informed me the ship was at full capacity with Strongbow (all very confusing) still the sales prevention staff kept telling me they had none.Then to my delight I was informed they had draught Strongbow in one bar.What a blatant lie,it was some sort of cider in a box but most certainly NOT Strongbow!!!! I could go on about various other faults and cost cutting areas but I think you get the picture. My advice is avoid this ship even if the price seems quite good ( we made that mistake) Read Less
2 Helpful Votes
Sail Date: December 2018
We like Viking. It was going to the Azores which we had wanted to see and had never been to during any of our travels. We have sailed on Viking Ocean 4 times now. This was a cruise that did not live up to our expectations. The cruise ... Read More
We like Viking. It was going to the Azores which we had wanted to see and had never been to during any of our travels. We have sailed on Viking Ocean 4 times now. This was a cruise that did not live up to our expectations. The cruise director was very talented herself but pretty much dominated the cruise and did not let the other entertainers perform to the best of their abilities. The food which is usually excellent was still good but the service in the restaurants was unusually slow. Disembarkation was truly a disaster. Handled by the shore excursion manager it could not have been worse. This is the second time we have had this manager for shore excursions on Viking. Unfortunately he is not the best and often unorganized or ill prepared. In addition he is not accessible and does not speak English very well which makes him hard to understand. The ship is excellent and most of the staff would do anything for you. Since this cruise had 8 scheduled sea days there should have been more activities. We would be unlikely to take such a cruise again however we most likely will travel again on Viking. Read Less
Sail Date: December 2018
Our past experiences with Viking have all been positive. We decided to enjoy our vacation with Viking...The staff was friendly and approachable at all times..The food is excellent, with a great variety of offerings... Unfortunately due ... Read More
Our past experiences with Viking have all been positive. We decided to enjoy our vacation with Viking...The staff was friendly and approachable at all times..The food is excellent, with a great variety of offerings... Unfortunately due to rough seas, we were not able to enjoy the pool and hot tub areas....the anticipated yoga and Pilates classes were a disappointment...they were not up to a standard that I have enjoyed here at home. Not worth the additional charge in order to participate. The speakers were interesting and we enjoyed Dr. Fuller and his offerings about the Vikings and their history. Our tour and lunch in the Azores was cancelled to our disappointment...we had been looking forward to learning about the agriculture and farming activities of the island. The substitute offering, which we chose, was just average and although it included lunch, we found that to be mediocre. We have eaten several meals in Portugal when on previous trips and enjoyed the local food immensely...The offering on this Azores tour was not representative of the excellent food that is available. All in all, we had a wonderful crossing and would do it again! PS. the disembarkation in Miami was not well done...probably due to the US customs people not there on time...but hoards of guests, with their travel gear, waiting in the hallways was not a good experience. We finally went up to Deck 7 just to get out of the crush. Since we had to vacate our rooms, they were not available, but you couldn't even get off the elevators at Decks 1 or 2, because of the crowded corridors of people waiting to disembark. Read Less
Sail Date: December 2018
Trying to find the perfect gift is always daunting, luckily i decided to gift my husband a cruise with the Msc Musica, Upon Arrival at the harbour, There was a que to get into check in and to leave your luggage, each step was even more ... Read More
Trying to find the perfect gift is always daunting, luckily i decided to gift my husband a cruise with the Msc Musica, Upon Arrival at the harbour, There was a que to get into check in and to leave your luggage, each step was even more exciting as its just one step closer to boarding, When we reached check in and all was in order my two kids, husband and i literally ran to the boarding area, We stopped quickly at the refreshments area to grab a drink and off we were ( this was so though full after waiting in the ques, a thirst quench was just what we needed) The music and the friendly staff outside just set the mood, Finally we arrived inside the ship, our passports was taken and immediately we were sent upstairs to get a wrisk band for my 7 year old, so basically this as to be worn by the child throughout the cruise, as it makes it easy to locate which cabin the child is,incase they get lost. As we explored we bought our drinks package and went on the 13th deck for our buffet lunch, this was my favourite spot throughout the cruise haha hence the weight gain, everything was perfectly set up, different types of food, bread rolls, salads, dessert, tea coffee and water is always served. We sat at a table and indulged in our scrumptious lunch btw the buffet is open 20 hours, breakfast lunch and supper, And the pizzas is thee best tasting pizzas ever, Everything is always in order as soon as u done eating theres always someone to clear up ur table. Making it easier for the next person to come in, After eating we went to our cabin to change up and went on deck to do the drill, Finally we set sail, the experience of just leaving was absolutely amazing. Everyone was filled with excitement. We had abit of a confusion with our cabin and illena from reception was the absolutely best, so friendly and she even sent up a bottle of champagne and some yummy snacks for my husband on his birthday. Theres so much to do on the ship but we mainly hung out on the deck as the kids wanted to be in the pool, there is a kiddies and teens club aswell, my 7 year old loved it and still talks about his teachers, they provide activities the entire day for the kids and believe me its so safe. They even take the kids for dinner and it's so exciting for the kiddies, Again the level of quality and security is absolutely amazing these ladies and gents are so patient and caring with the kids, Everything is always in a order, at 8pm every night we were allocated a restaurant which we could dine in, the food is absolutely amazing and our waiter was so friendly and welcoming, the manager if this restaurant was extremely rude and to be honest he was the only bad experience throughout our cruise, The shopping is a must, my husband bought me the most beautiful jewellery and the 4.5 liter drinks is absolutely well worth it, Island day: Day of island was amazing such beautiful experience, u have to get a ticket on board which will tell u what boat number u are, u go to the 4th floor and a boat awaits u, nothing to be scared about again everything is always in order and safe, when we arrived at the island the blue waters and music and views was just breathtaking. There's alot of locals selling stuff so carry some cash, it was extremely hot so we went straight to the buffet, freshly caught grilled fish and the delicious water melons and mangoes was my favourite, A dj and also a live band makes u feel so blessed just to experience this.We spent the day in the water and then finally decided to leave early as we didn't want to wait long with the kids, The boats started loading up and we finally entered the ship again, As we entered there was a gentleman handing us an ice face clothe again very well thought of as coming out from the heat, this ice cloth was a bit of heaven for us, Back to sail and after refreshing up we went on board for some activities. What amazed me was everything was always in order, the staff are all very hard working, A few are abit rude but majority are so welcoming, oh please be careful when buying drinks on the deck, if u not using ur drinks package, we paid 45 dollars for two jack Daniels and two cans of coke, yet at the bar across is was 5 dollars. So always ask the price before you purchase. The theater the night before we left was absolutely amazing we got to see the captain break some moves, so friendly so creative and overall it was definitely the best experience ooooh i forgot to mention i felt sea sick for two nights so make sure u take something and they also provide some tabs at the reception area. Would i recommended this cruise? I will be off my head not too, A lifetime experience, My Kids are still talking about it and my husband says he doesn't no how to top this for my birthday hahahah. Overall I'll be back again Read Less
1 Helpful Vote
Sail Date: December 2018
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute ... Read More
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute decision to primarily to celebrate my spouse's recent retirement. Viking repositions this ship from Europe to MIA where Vikings starts its World cruise offering. Therefore, the crossing offers only two ports of call (Azores and Bermuda). While most people on board were seasoned travelers, a few people were surprised that even with all the greatest technical advances this ship could rock. While we had a variety of weather, the Atlantic is not a small pond and it can be quite rough. Although I heard some complaints, I was surprised about some very unrealistic expectations. Since, we actually treated the trip as an adventure we loved it and rod ecommend that you take some Dramamine with you on any cruise . We did not need ours and the medical center could provide some, if you got seasick. Based on our sailing history, we would not rate this past cruise as extremely rough. The cabins on board the Viking Ocean are very comfortable, clean and well layout. Plenty of space to move around in with many public nooks suitable for curling up with a good book! The Viking Staff is selected for their "yes, we can" attitude. Although each one us are very unique individuals, the Viking crew is overall very happy and proud to be working for a rapidly growing company which the staff likes with a 90% retention rate over any 10 yr period. Food as expected on a cruise, is abundant, diverse and always delicious. On Christmas Eve the SUN served large steamed lobsters and perfectly executed Osso Bucco in their regular dining room. There were a few caviar offerings at the bars with all daily events and menus for all meals posted on in-room tv monitors. A few times we needed to use room service and while it too was very tasty, it could have been delivered a bit hotter. Although this cruise had only two ports of call there was plenty of entrainment. We do like the fact that Viking does not have a casino onboard. There were some small poker games and Chinese Mahjong available for those so inclined. There are also video tables where you can enjoy playing a computer black jack dealer. In addition to excellent port of call talks, Viking has a number historians, technical experts (e.g driverless car engineering), and musicians discussing their expertise in very simple and interesting presentations. Viking requires that passengers be at 16 years or old, which we found the adults to be quite friendly and open to making new acquaintances. For us, most part we found tables for two available. Since our last cruise, the bars have a greatly expanded selection of quality brands. Since I favor Tanquary Ten, I was pleased that it was available at every bar. and covered by our drink package. There is a night club for dancing and a night cap, but we did not visit it this trip.The cruise director conducted a caroling sing along in the atrium on Christmas Eve, utilizing the classical pianists, the Viking band and even the on board acoustic guitarist. Unfortunately, I did scrap up my leg at the Lisbon Airport and I needed to used the medical staff to heal it. This inconvenience limited my ability to use the abundant spa fitness services on board. The Viking Norwegian spirt shines with very unique spa treatments and many pools located in the spa, in addition to the lap pools and hot tubs found on deck. On the SUN you can elect to start in a hot sauna and then cool down in an ice room with snow. If it is your thing, there are great gym machines exist and in the morning you are invited to yoga/pilates classes. Otherwise, weather permitting, you can take to the promenade and get your exercise by running or walking around the ship with instructions on how many laps constituted a mile. All in all we enjoyed ourselves and would consider going again. We find sailings of this duration suit our life styles very well and while we liked this crossing, there are so many other offers that we have not tried. For example we doing a Panama crossing this month. Happy Cruising! Read Less
1 Helpful Vote
Sail Date: December 2018
The ship was excellent, looked brand new. Food was ideal and plenty of it, too much, my diet took a severe hit. The crew was very friendly and available for any request at any time. Responses from Guest Services were timely and complete. I ... Read More
The ship was excellent, looked brand new. Food was ideal and plenty of it, too much, my diet took a severe hit. The crew was very friendly and available for any request at any time. Responses from Guest Services were timely and complete. I really liked the fitness center, the equipment was excellent and in excellent shape. The spa was a special pleasure and we really enjoyed using the spa pool. The ship has plenty of space for everyone, I never felt crowed or that there wasn't a really nice spot to sit and read or just zone out. The dining area is spacious and we never had to wait for a meal. The preparation and menu had many items that we enjoyed and I actually sampled some things I would usually never eat. It was interesting in that respect, it was well prepared and timely. All in all this was an excellent experience and one I would recommend to anyone. Read Less
1 Helpful Vote
Sail Date: December 2018
Our 12-day mid-Atlantic crossing on Viking Sun started from Lisbon and ended in Miami, with stopover in two ports - one in Ponta Delgada (Azores), and another in Hamilton (Bermuda). We booked our cruise and flights with Viking direct. ... Read More
Our 12-day mid-Atlantic crossing on Viking Sun started from Lisbon and ended in Miami, with stopover in two ports - one in Ponta Delgada (Azores), and another in Hamilton (Bermuda). We booked our cruise and flights with Viking direct. The first part of the cruise was very rough and bumpy but calmed down as we headed toward west. My husband and I flew on Delta Air’s red-eye flight from New York to Lisbon, arriving on the morning of our cruise. At the airport, the Viking reps couldn’t find our names on their rosters, but it was quickly sorted out and we were able to get on the shuttle bus along with our fellow passengers. We arrived at the Jardim Do Tabaco Pier where the Viking Sun was docked. After a quick check-in, we unload our carry-on bags in our stateroom and headed out to the city. The ship was not scheduled to leave until 11 PM, so we took Uber to Cervejaria Ramiro to have seafood lunch, and then to Manteigaria to pick up half a dozen of Lisbon’s famous pastel de nata. These delicate pastries costs only 6 euros and was very well packaged for take-out. We got back to the ship at 5:15 PM as that’s when the emergency drill was being held and everyone was required to attend. We had some of the pastries as our late night snacks and kept the rest in the mini fridge for later consumption. It was delicious cold as it was warm. Sun is Viking’s 4th ocean liner. Each ship is small, with only 930 passengers. All have the same layout, so you’ll only get lost once. As with everything Viking does, their customer service is TOP KNOTCH! Food on this ship was one of the best we ever had on any of our previous cruises – everything was delicious and fresh! We ate at all the restaurants (including the specialty restaurants) and our favorite was the World Cafe for their variety, choices, and attentive wait staff. Our room was the Penthouse Veranda on the 6th deck. It was very roomy and comfortable and had everything we needed, including his & hers slippers and robes. Bathroom also was roomy, but the shower temperature tends to change by itself. (I suppose we should’ve reported this to the Customer Service but didn’t.) There were plenty of storage spaces in the room, with safe and mini fridge that was refilled daily with drinks and snacks. We had two wonderful housekeepers, Ganang and Nestor, who always kept our room tidy and clean. Our room was in the front of the ship. We quickly realized our mistake in choosing this location when the ship encountered rough Atlantic Ocean! On rough sea days (for which there were more days than I cared to remember), staying in our room was like riding on a roller coaster! We should’ve chosen our room in the middle or in the back of the ship, as that’s where the stabilizers are located. To everyone’s relief, the ocean calmed down as we headed toward Bermuda. There’s self-service laundry room on every deck. Both the washers and dryers are large sizes. The detergent dispenser boxes are located in back of the appliances. You need to press the number that corresponds to your washing machine to inject the detergent into your washer. You need to bring your own dryer sheets and remember to remove the lint when you’ve finished. Nothing beats having clean clothes when I’m packing on the last day! Entertainment – scattered around the ship are the talented resident pianist (who’s also a composer!), a guitarist, and string duo. Beautiful music can be heard everywhere on the ship. There were also many enrichment programs given throughout the day offering many interesting topics, including a presentation of simulated Boeing 757 cockpit by a retired airline pilot, Lou Thieblemont. It was absolutely FASCINATING! Very rarely do I remember anything from these lectures, however, but on this occasion, one speaker stood out for me. His name is Mick Dawson and he ROWED across not just the Atlantic Ocean but also the Pacific Ocean! His lectures were all very inspirational. I used the gym’s rowing machine for only 10 minutes and I had enough. I can’t imagine rowing for grueling 189 days straight in the Pacific Ocean (a Guinness World Record!) Meeting such an AMAZING individual was worth taking this cruise! I bought his pre-signed book at the ship’s boutique – a Christmas present for myself. Nightly show was at 9:15 PM. Seats are limited, so you need to arrive early. Sometimes we caught the show, sometimes not. Viking Sun’s singers and band are all very talented -- as well as the guest magician, Stephen Williams. We thought we’ve seen all the magic tricks in the book, but he surprised everyone! Don’t miss his show if you see his name on the program. Heading the entertainment dept is Viking Sun’s mezzo-soprano cruise director, Heather Clancy, who looks like a school headmaster until she started singing Carmen. Her assistant is Brian Rodriguez, a tenor, who we had the pleasure of hearing him sing Beatles last year when we were on Viking Sky. LivNordic Spa – there’s no extra charge for using the ship’s thermal spa. Space is very limited, but we always found a place to soak or to sweat. We were disappointed that none of their four hot benches were hot. Each bench was lukewarm at best. (This was also true on Viking Sky.) I booked the spa’s Deep Tissue Massage for both of us before leaving home. My masseuse was Ingrid and she was very good. She removed all the tightness from my body and my muscles felt relaxed afterwards. My husband on the other hand did not cared for his masseur, who not only had garlicky breath, but also did not have enough strength. I tried to book another DTM with Ingrid for us, but she was all booked. Gym – had plenty of exercise machines and equipments. We found that going there early in the morning was the best time to use the treadmills. There is a separate room for stretching and for weight lifting. Food/Drinks – the executive chef on this ship is Thomas Noack, a very capable young chef. He was always walking around the World Café, making sure that everything was properly prepared. Food was very good no matter where we ate. One afternoon, they served lobster salad in the pool area. We liked it so much we got a second plate! I highly recommend Viking Burger at the Pool Grill and Mamsen’s waffle at the Explorers’ Lounge. We did not care for Manfredi’s rib eye. The steak was very fatty so we cut most of it off. Looking at other people’s plates, we could see that others also felt the same way. The second night at Manfredi’s, I ordered their seafood special, which turned out to be king crab legs. It was very meaty and very buttery -- VERY good! I wished I had order that the first time. As with other Viking cruises (from their river to ocean cruises), majority of their passengers belong to the older demographic. We are empty nesters but not yet at the retirement age. We enjoyed talking to many of the passengers and found conversations interesting and entertaining. We only had a problem with one particular couple, possibly the oldest couple on the ship (the husband was a few days shy of his 89th birthday), whom we found annoying. They acted like the ship was their private vessel! One incident happened on the morning we docked in Bermuda. My husband and I were having breakfast at the World Café and admiring the beautiful view outside, when we heard this elderly fellow making a lot of noises behind us. There were plenty of empty tables nearby, so we didn’t’ know what the problem was. Apparently, where we were sitting, had the best view of Hamilton, and that’s where this couple wanted to sit! The guy was huffing and puffing with all his might that I finally offered to give up our seats to them. A wait staff quickly stepped in and usher this couple to a nearby empty table by the window, even as the guy continued to complain that our seats had a better view. (Personally, I don’t think there’s any bad view in Bermuda, but go figure!) They were the only rude people we met on this cruise. Majority of the other passengers were polite and gracious and we enjoyed their company. Overall, we had a wonderful time on Viking Sun! From beginning to end, everything was well organized and stress-free. Viking is our favorite cruise line and we look forward to be onboard again! Read Less
Sail Date: December 2018
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with ... Read More
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with squeaks and creaks. The sounds of the sea hitting the ship was annoying The ship's design seems more for the Caribbean or the Mediterrian as opposed to the Atlantic. The ships stabilizers did a poor job and seems to be operating like a step motor one or two steps behind were they should have been. The gym and pools were great. The spa was way above average. The 3 hour opera show was a poor idea. I walked out because there was no full translation on the screen. I liked the entertainment in the atrium. There were 2 missing singers from the first 7 days of the voyage. The band was great. I liked the four singers. Read Less

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