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5,887 Repositioning Cruise Reviews

Sanitation: poor. We departed Venice on Oct. 23, 2008, for the 17-day cruise and it wasn't until Oct. 27 that passengers were notified the GI virus had infected passengers on the preceding cruise. By that time the virus was ... Read More
Sanitation: poor. We departed Venice on Oct. 23, 2008, for the 17-day cruise and it wasn't until Oct. 27 that passengers were notified the GI virus had infected passengers on the preceding cruise. By that time the virus was spreading on our cruise and hundreds of passengers became ill. The extensive but belated efforts to encourage hand washing should have been initiated the first day we boarded and passengers should have been IMMEDIATELY informed of the virus danger. Being sick or weak from the illness for nearly one-third of the cruise took much of the enjoyment out of our trip. And it was insulting to hear the repeated announcements that such shipboard virus outbreaks are common. They are not, and this was the first cruise we have been on where there was such an outbreak. It was amusing that we were diverted from our scheduled port stop at Half Moon Cay because another Holland America ship was there, and instead docked at Nassau, where four or five cruise ships from other cruise lines were docked. Apparently infecting them was of no concern. Food: inconsistent quality. Sometimes the beef was wonderful, other times it was so tough it couldn't be cut with a knife. The veal would be good one time and awful the next. The baked goods (as cookies) were only fair. The dining room food often arrived cold (as did the room service coffee) and service was very slow. Overall the food quality was not nearly as good as on our previous cruises. Passengers: there were more poorly dressed passengers than we have ever seen before (such as one man wearing a tee-shirt in the dining room on formal night). Perhaps because of airline luggage restrictions cruise ships may have to entirely give up on any dress code. There seemed to be less courtesy among the passengers than usual, perhaps because of the virus. Entertainment: very good variety and quality. Embarkation/Debarkation: Both were very poorly organized. Hurriedly dumping 1,800 passengers into a processing building which had only two immigration inspectors to handle us was ridiculous. Apparently Holland America wanted to begin a belated thorough disinfecting process ASAP before the next cruise passengers boarded. One report was that their scheduled morning boarding was delayed until 11 p.m.! (I wonder if the cleaning helped?) Laundry service: slow, and my $80 shirt had a hole punched in it. The cost for unlimited service was $120! But with no self-service laundry, there is not much alternative (unless you enjoy wearing dirty clothing or spending a lot of time washing in your cabin). On-board shops: average. Prices of course are almost always better for the same items in the ports, if you can find them. Cabin: The heating/cooling vent in the ceiling blows directly in your face, and if you have sinus problems this can be very uncomfortable. We taped it partially shut to divert the airflow. Our cabin was on the Navigation Deck, immediately below the Lido Deck swimming pool and outside bar dining area at the stern of the ship. The deck of our balcony was constantly soaked with water, apparently from the crew washing the deck immediately above us. The noise from the cleaning crew moving tables and chairs on the Lido Deck woke us up daily between 5 and 7 a.m. I would not recommend this cabin location, and wave motion would have been less felt on a lower deck. The cabin furnishings were worn, dirty and needed replacing. The bed was very comfortable. The day before we docked two crew members (not our room steward) knocked very briefly and then barged in on my wife in bed before she could reply, to empty the refrigerator. Interior stairways: They only have about a 10.5 inch horizontal surface, and can often cause mis-steps/falls. Poor design. Port stops: Average; it would have been nice to have visited Mykonos, Rhodes or Santorini. But of course we knew the itinerary in advance. Venice was great as always. Crew courtesy: excellent, under difficult circumstances. Both the cabin and dining room stewards are greatly overworked, probably another sign of cost-cutting by Holland America. Our hard-working cabin steward, for example, was responsible for about 30 cabins. Summary: Will we cruise Holland America again? Doubtful; probably back to Cunard. Read Less
Sail Date October 2008
We sailed HAL for the first time on the Zuiderdam, transatlantic, Venice - Ft. Lauderdale. It was the cruise from "Hell" for us. Embarkation of 1800 folks was chaotic.. hurry and wait, hurry and wait.. Just imagine folks ... Read More
We sailed HAL for the first time on the Zuiderdam, transatlantic, Venice - Ft. Lauderdale. It was the cruise from "Hell" for us. Embarkation of 1800 folks was chaotic.. hurry and wait, hurry and wait.. Just imagine folks in a warehouse with 10 - 20 counters checking you in and my wife and I with advanced "registration". The number of people on canes, walkers and "scooters" was impressive although we are not of that disability.. we appreciated the older folks who dared the transatlantic crossing. Our basis of comparison was six other cruises, including a transatlantic cruise on the QE II before she was purchased as a hotel. We even bought Carnival stock during the cruise, thinking that we would take advantage of the rumored discount if you owned Carnival stock for our future cruises. As we finally entered our stateroom (not ready when we boarded - but Lido Buffet allowed us to sit and have lunch and buy the $200 wine package) we noted, casually, a letter of "welcome" telling us about previous incidents of "norovirus" and advising us to wash hands frequently from day one. By day five, the buffet had saran wrap closing it in, all trays, silverware, etc. were handed to the guests by ship employees; all salt and pepper was removed and meal service in the dining room slowed to 1 1/2 to 2 hours (including breakfast).. public restrooms were considered off limits and "code red" was in effect. Our $250 thermal package which included the spa pool and thermal rooms were closed and we watched them scrub and clean these areas due to an out of control virus.. Rooms that reported the norovirus were specially handled with masked employees - cleaned and sanitized.. it was reported there were 300 passengers who fell to the virus. Our problems occurred when my wife was tossed into the bathtub during the one day of rough seas with "possible cracked ribs" according to the ship's doctor and the last six hours of the cruise when both of us contracted the norovirus. The nurse came twice during the night, administered a shot and medication to me and scolded my wife for waiting so long to report the symptoms. The virus was a severe case of "Montezuma's Revenge" that I've had in Mexico. It was as if a hand was grasping my intestines and squeezing them with the resulting diarrhea and vomiting for 4 hours. Since it was at the end of the voyage our stateroom was quarantined prior to disembarkation and we were gather with others separately and I was wheeled off the ship, through immigration, customs and onto the bus to Ft.Lauderdale airport where I was wheeled through Ft. Lauderdale, Cincinnati and St. Louis Missouri airports. I was absolutely debilitated and I had trouble holding up my head. We followed up with HAL in Seattle. We had already deposited and schedule our transatlantic crossing on the Eurodam for April, 2009 and have requested full refund of our deposit and reimbursement for costs of getting to departure gates at the various airports in November, 2008. We're anxious to see how HAL recognize our "pain and suffering" during out sixth cruise. We did find many experienced travelers on HAL, the ones we interacted with, were disappointed and said this was not up to HAL standards. Perhaps staff is less available given the cost cutting. Our cabin person confessed that he no long was responsible for 15 cabins but rather 30 as of this crossing. Our stateroom was cleaned and readied by 4 p.m. daily. I'm afraid that this Zuiderdam experience has queered our future sailings. We will think long and hard before we take any other cruise during our lifetimes. We have heard recently that the Regency Cruise Lines is expensive but worth the extra - no "nickle and dime" pestering for drinks and extras as we felt was the case on the Zuiderdam. Our ship board charges amounted to over $2,000 in addition to the cruise and air costs. We learned that many others paid far LESS for similar ship accommodations which was disappointing since we had deposited and reserved six months in advance and thought that we had be treated well. Little did we know that certain charter groups from Canada especially, were attracted by extreme bargain cruise and charter air prices. Read Less
Sail Date October 2008
Background: Married, early 60's, numerous annual cruises on multiple lines from Carnival to Seabourn. We took a standard suite. There really are no Balconies. Short version: Positives: Best food on the sea's, spacious ... Read More
Background: Married, early 60's, numerous annual cruises on multiple lines from Carnival to Seabourn. We took a standard suite. There really are no Balconies. Short version: Positives: Best food on the sea's, spacious beautiful suites, good entertainment, all wine, spirits, or sodas are included anywhere onboard. Negatives: Very poorly designed, old ship (see more below). Dining service was poor both in delivery and charm. Old and very stuffy clientele. This ship is for a certain type of person (see summary). They advertise WiFi but it is unusable. Details: Boarding: Very good, but not quite up to other premium and luxury lines. We boarding in Europe which is always faster and smoother than in the US. Stateroom: It is an all suite ship. There are no balconies on this ship. Balcony means your window opens with a bar so that you not fall out. The suites are all the same except a few special suites. They are large, well laid out and are in excellent condition. Certainly the nicest physical aspect of the ship. Service: Friendly and excellent, but do not expect the nice mix of nationalities seen on other lines. They are almost all white and mostly European. Generally they lack that polished professional service touch, but are trained to attend your every need. If you enjoy the variety of personality of the staff and talking to a staff from various origins, this is aspect of cruising just does not exist here. They also have an "aristocratic air" that they share with huge number of repeat customers. Dining: There is no question that this is the best food on the seas in the main dining room. They use nothing but the highest quality products and have an incredible chef. Oceania is only line with Chef's as good or better, but they do not have this food budget. However, the service was irratic at best. Only rarely did they bring the correct items for every course, and many on the staff have an attitude that the British seem to like, but it will appear very stuffy to many Americans. There appear to have plenty of service members, but they wander about somewhat chaotically resulting in a very irratic performance. Do not expect the polished waiter you are used to on your favorite line. But in the end, the food overrides everything. Entertainment: Actually very good for such a small ship. Good guest entertainers, excellent enrichment speakers, and very high quality ship entertainers. Active daily activities. Ship and Common areas. It is an old ship that is poorly laid out. Very low ceilings throughout (less than 8 feet) which means if you are 6'4' you have to duck in the hallways. At 6' I could not use the treadmill without touching the ceiling. Low ceiling in the large dining room is particularly unattractive. The lounges are nice and the open bar on the top deck is inviting. Remember that it a very small ship, so there is no wandering about. The pool area was never used by anyone because of design. Very high exhaust noise on back half of open decks with noticeable diesel odor. Family: Strictly an adult ship. Best if you fit in the average age of mid to late 70's. Value: Fair, but some of what you pay for is just to keep "Joe six-pack" off. There is no added value to selecting a suite above the lowest 4 level suite that I could detect. If you are will to pay to travel with older people with a very aristocratic air about themselves, the value goes up on this ship. Key Question: Will we take Seabourn again? Probably, but not until a try a few other Luxury class lines. Read Less
Sail Date October 2008
I am a Diamond, almost Plus, member and cross regularly on RCCL's larger ships and the QM2. I decided to cross the Atlantic on the Independence of the Seas rather than the Navigator, my favorite ship, because it was a first time ... Read More
I am a Diamond, almost Plus, member and cross regularly on RCCL's larger ships and the QM2. I decided to cross the Atlantic on the Independence of the Seas rather than the Navigator, my favorite ship, because it was a first time crossing for this ship and I thought it would be fun seeing all the new stuff RCCL has put on this basically English market outfitted ship. The Independence is very large but so well designed that you do not notice the large numbers of people. It is a new ship with large flat screen TV's and unique to the Independence, a very good hot water kettle in the room with tea and coffee. I do wish RCCL would put such a quality kettle in all the rooms on their ships. I had a rear facing D1 balcony cabin which was just wonderful. The same size as most D1 cabins, the rear facing cabins have, generally, a balcony three time the size of traditional balconies. I was on the 10th floor and right next to me were two wonderful regular RCCL travelers from Florida. We enjoyed talking a lot on that crossing. The advantage to being a Diamond on RCCL is that they do a lot for those who are loyal to this ship line. No other cruise ship line does as much as RCCL for in the mornings they have a lounge open specially for Diamonds and those Plus which has a great breakfast. The two concierges they have on the Diamond level try to work issues out and do the best they can when sometimes very arrogant Diamond members make unreasonable demands. RCCL also has a cocktail time from generally 5-8:30pm where Diamonds and Diamond Plus members can meet and have a good time while having a drink or two provided by RCCL. No other Cruise Line comes even close to doing this for their loyal customers! I so hope RCCL never changes this policy for it is the primary reason so many of us return to RCCL given some of the manifest other issues they do not seem to be able to address such as the lesser than average food in their dinning rooms, etc. The primary reason I am writing this is to send along a compliment to RCCL for so many times all I hear are stories finding problems with the cruise lines. On this crossing the ship stopped in Vigo, Spain, and against better advice I ate oysters on shore. I thereupon, a day later, became so ill that for the first time, ever, I called the medical facility on the ship at 2am and said I was so bad I could not ever walk down to their facility. They immediately sent someone up with a wheel chair and brought me down to see the nurse and the Doctor. The nurse was from Romania and was just wonderful and the Doctor was Canadian and really knew his business of taking care of very sick travelers. They gave me fluids via intravenously and a shot, etc. After a period of two hours I was well enough to go back to the room and because RCCL is very conscious of the virus that can become a problem with other travelers on the ship, I was quarantined for two days. I was fine with being quarantined because even though I thought my problem was food poisoning the Dr. wanted to make sure I had nothing else that could cause problems with everyone else on board. For the next two days they sent my meals to my room, called me regularly from the infirmary, from guest services and from the Diamond lounge to make sure I was ok and doing better. They sent free of charge all the gatorade, bottled water I needed and gave me free Internet wifi in my room for my laptop and I watched all the movies I wanted as a gift from the ship. I am somewhat discerning about medical care and I can tell you that rest easy if that is something that causes you concern about going to sea. If you are on a RCCL ship, their standards are very high and they take that responsibility seriously. RCCL also sent me a cruise credit for a future cruise because I missed part of my crossing being quarantined. Cruise credits are nice things to have for you keep being rewarded by RCCL the more credits you receive. So, what started out as a short note seems to have gone on but if anyone wants to ask me any questions, please just email me at: rennyga2000@yahoo.com Read Less
Sail Date October 2008
Seventeen days on the Zuiderdam - a very nice experience. There have been several reviews of this cruise, so I will try to comment on just a few pertinent areas. First: The noro virus. Some people have written that the ship remained ... Read More
Seventeen days on the Zuiderdam - a very nice experience. There have been several reviews of this cruise, so I will try to comment on just a few pertinent areas. First: The noro virus. Some people have written that the ship remained silent about this problem for the first week or so of the cruise. I remember it differently. I specifically remember an announcement on embarkation day that there had been some cases of intestinal disorder on the previous cruise and advising passengers to take the appropriate precautions. There was also a written note to that effect in our suite. After 3 or 4 days, it became clear to the medical staff on board that the virus was still with the ship. There were announcements every day from that point on about the situation and reminders to be sanitary, wash hands, etc. I spent a day and a half in quarantine and felt that I got excellent, professional treatment. Every member of the crew pitched in and helped, particularly in food service where, because of the virus, passengers were not allowed to touch anything until it was on the plate. This was particularly cumbersome in the Lido Buffet. As a result lunches were not very enjoyable. I thought the officers, crew, and medical staff did everything they could to deal with this problem. The CDC calls this virus the second most common contagious disease(next to the cold.) The presence of such a virus in an enclosed environment presents most difficult challenges. I applaud the crew for their hard work and great attitude while dealing with this problem Two highlights: The quality of food at dinner time on this ship was as good as, or better than we have experienced in something over a dozen cruises. I have always thought that Holland America provided good, but not great food. They exceeded my expectations on this cruise. Every evening meal on this 17-day cruise was excellent! We enjoyed the meals in the main dining room and had three dinners in the Pinnacle Grill. The food in either venue was consistently outstanding. The Pinnacle Grill quality was slightly better and the service there was as good as I've seen. We have enjoyed wonderful meals on Crystal and Regent. Our experiences on this cruise were just as memorable. What a great surprise! The other highlight was the quality of the singing and dancing troupe on the ship. These young folks were more talented than any I have seen on a cruise ship. In a cast like this, I usually find one singer with great talent while the rest are just supporting. This cast had 4 singers, and each one was tremendous. The dancing and showmanship of the entire cast brings a smile to my face even now. One "lowlight": "As You Wish Dining" doesn't work very well on Zuiderdam. Indeed, we began to refer to it as "As the Zuiderdam wishes dining." We tried advance reservations. (They don't take reservations during the most desirable dining times - so if you want a reservation you must eat before 6 or after 8:30.) We tried showing up "when we wanted to dine with whom we wanted" (as the ads say). Each appearance at the restaurant was an adventure. We were shown to tables that were already occupied. We were told that there were no tables for four, only to get to the room and see several empty tables for four. Then, on other nights everything worked very well. There may be a way to make this system work. If so, Zuiderdam hasn't discovered it. Although a problem, it was overcome by the outstanding food we enjoyed once we were seated. One final comment. I'd read in various reviews that the decor of the Zuiderdam was rather gaudy. This must have been mitigated in the ship's most recent drydock. We felt that the ship was very tastefully decorated and had no complaints at all in that regard. Summary: The cruise was excellent despite the nagging presence of the noro virus. The outstanding attitude and amazing hard work by the crew is what made the cruise enjoyable despite the big challenges they faced. Read Less
Sail Date October 2008
First, I must say that this is only the second time we have cruised on Carnival.The first time was out of Miami some years ago. Carnival at that time had a reputation for appealing to the masses,rowdy/less discriminating crowd and on that ... Read More
First, I must say that this is only the second time we have cruised on Carnival.The first time was out of Miami some years ago. Carnival at that time had a reputation for appealing to the masses,rowdy/less discriminating crowd and on that cruise they lived up to their reputation.Enough said,we avoided sailing with them,and cruised many times with other cruise lines. In Oct 2008 we booked a Carnival Cruise thinking that since this was a transatlantic cruise things might be different.They were as far as the passengers go.We were right as far as avoiding the loudmouth crazies but the cruise left much to be desired. The best things first : Our Spa suite on deck 10 was very nice & spacious. One deck below the spa/gym/health facilities and our cabin staff were very good.But after so many days the same asian ethereal theme music which was even piped outside to the adjacent sun deck became a bit too much. Overall ship decor is OVERWHELMING to say the least, garish......It looks like someone went wild designing on a pink & black LSD trip , parts look like the decor in an old fashioned Chinese restaurant. Dining rooms as well. Wait until one sees the gigantic asian mythical creatures hanging over the spa pool! Speaking of dining.....we had requested early seating and were assigned late seating.It was a BIG hassle to get it changed. Food.....breakfast.....lots of stuff prepared ahead of time...poached eggs came out of a machine cookie cutter and were cool each time. Food...lunch.....none!! well,not quite....dining room is not open for lunch.....only the buffet... and not all parts are open for the buffet at the same time. In fact the buffet is openly encouraged for ALL meals.I suppose it's easier to have the passengers feed themselves rather then wait on them.Be careful walking if there is any moisture on the marble floors in the buffet..... Food..dinner...some very good,some just mediocre , nothing really excellent .....enough with the flat iron steak..tasteless, Tomato pasta sauce much too salty....not enough variety,too much repetition in the menu. The last several days of the cruise the dining room starting running out of stuff.....orange juice, grapefruit juice etc. The wait staff was satisfactory. Entertainment........DULL DULL DULL......Just one decent show. The others were nothing to write home about....the Cruise Director was a very young fellow named Goose..very obvious he had zero experience in that capacity. Give Goose the goose! It became obvious after several days that we didn't have to read the daily activity paper.Activities were the the same every day and repeated day after day on the cabin TV. The niteclub/bar music was ok,just that..ok Few areas on the ship to get away from noise.If the center skydome was open,the giant movie screen/music permeated out to the sun decks. BTW ...decking extremely slippery when wet...need some nonskid paint..maybe after the first lawsuit. Never saw the captain....the officer staff seemed to be non-existent. We'll stick with Celebrity Read Less
Sail Date October 2008
First, I must say that this is only the second time we have cruised on Carnival.The first time was out of Miami some years ago. Carnival at that time had a reputation for appealing to the masses,rowdy/less discriminating crowd and on that ... Read More
First, I must say that this is only the second time we have cruised on Carnival.The first time was out of Miami some years ago. Carnival at that time had a reputation for appealing to the masses,rowdy/less discriminating crowd and on that cruise they lived up to their reputation.Enough said,we avoided sailing with them,and cruised many times with other cruise lines. In Oct 2008 we booked a Carnival Cruise thinking that since this was a transatlantic cruise things might be different.They were as far as the passengers go.We were right as far as avoiding the loudmouth crazies but the cruise left much to be desired. The best things first : Our Spa suite on deck 10 was very nice & spacious. One deck below the spa/gym/health facilities and our cabin staff were very good.But after so many days the same asian ethereal theme music which was even piped outside to the adjacent sun deck became a bit too much. Overall ship decor is OVERWHELMING to say the least, garish......It looks like someone went wild designing on a pink & black LSD trip , parts look like the decor in an old fashioned Chinese restaurant. Dining rooms as well. Wait until one sees the gigantic asian mythical creatures hanging over the spa pool! Speaking of dining.....we had requested early seating and were assigned late seating.It was a BIG hassle to get it changed. Food.....breakfast.....lots of stuff prepared ahead of time...poached eggs came out of a machine cookie cutter and were cool each time. Food...lunch.....none!! well,not quite....dining room is not open for lunch.....only the buffet... and not all parts are open for the buffet at the same time. In fact the buffet is openly encouraged for ALL meals.I suppose it's easier to have the passengers feed themselves rather then wait on them.Be careful walking if there is any moisture on the marble floors in the buffet..... Food..dinner...some very good,some just mediocre , nothing really excellent .....enough with the flat iron steak..tasteless, Tomato pasta sauce much too salty....not enough variety,too much repetition in the menu. The last several days of the cruise the dining room starting running out of stuff.....orange juice, grapefruit juice etc. The wait staff was satisfactory. Entertainment........DULL DULL DULL......Just one decent show. The others were nothing to write home about....the Cruise Director was a very young fellow named Goose..very obvious he had zero experience in that capacity. Give Goose the goose! It became obvious after several days that we didn't have to read the daily activity paper.Activities were the the same every day and repeated day after day on the cabin TV. The niteclub/bar music was ok,just that..ok Few areas on the ship to get away from noise.If the center skydome was open,the giant movie screen/music permeated out to the sun decks. BTW ...decking extremely slippery when wet...need some nonskid paint..maybe after the first lawsuit. Never saw the captain....the officer staff seemed to be non-existent. We'll stick with Celebrity Read Less
Sail Date October 2008
This was my second repositioning cruise and it was great! I opted for the 30 day version thus allowing me to really see Europe. I flew from SFO to Frankfurt Germany to visit some friends in Germany (which was great), I then took the ... Read More
This was my second repositioning cruise and it was great! I opted for the 30 day version thus allowing me to really see Europe. I flew from SFO to Frankfurt Germany to visit some friends in Germany (which was great), I then took the train to Montpellier (I love the 200mph trains!) to stay with some other friends in a little town called Aspiran in the South of France. From there I took the train to Barcelona the day before getting onboard the Emerald Princess. I stayed at the Grand Marina Hotel which is right on the water at the cruise ship piers, it's a 5 star hotel and it's beautiful! The week that I was there the city was having the end of summer festival which was great, there were live bands playing right in front of the hotel, lots of great music and culture going on. The Emerald Princess was (the Ruby Princess has just been launched, November 2008) the newest of the Grand class Princess ships being built in 2007 and its beautiful! Most everything was clean and shiny. The only area that looks worn is on the top deck where the golf course Astroturf is a bit worn. I had an outside cabin on the Emerald deck with a great view between 2 life boats and it was clean and well maintained and the cabin steward was great. The public rooms are great and the ship is easy to navigate. The Princess Theater makes watching the entertainment great wherever you may be sitting. I used the internet cafe almost everyday and rarely had to wait for a terminal. The Food Since I have food allergies I eat both breakfast and lunch at the Horizon Court everyday. For breakfast I usually have fruit and hot cereal of which there is always an abundant supply of fruit, my favorite being the papaya of which you may have to ask for. The fruit was always fresh, ripe and delicious. For lunch I made a huge salad of which there was always a great selection of veggies to choose from. I like to put cranberry sauce on my salad and the Horizon Court staff always made sure I had some everyday. One thing I have found on cruise ships is that you can ask for almost any food item and the staff will get it for you, they almost never say no! One of the great things about this style princess ship is that the Horizon Court is in the back of the ship with plenty of inside seating as well as on the very back you can sit outside on the deck overlooking the pool and the ocean while eating on the bar/railing that has built in stools to sit on. As long as it isn't raining I dine here for every breakfast, lunch and snack for the whole cruise, it's wonderful and scenic (I was on the Golden Princess out of San Francisco on a Mexican Riviera cruise and did the same). For dinner I have always eaten in the Botticelli restaurant at the later seating. This way I don't have to rush to dinner and have the same waiter and table mates each night. All the dinners were great every night. I order a special salad, sautEed vegetables and a yam for each night, while choosing between the various fish, lamb and chicken items. For dessert I either had a bowl of berries, chocolate cake (that they made without eggs for me) or they made me an Apple Tart Tatin. Like I said if you ask they will make it for you. The head waitress and crew were always friendly and efficient, getting me everything I asked for. The Service I found the staff to be very helpful - it seemed every time I turned around there was someone with a name badge asking if they could get me something. Everyone from the Passenger Services Desk to the Deck Crew was willing to go the extra mile to help. My cabin steward had my cabin clean and well stocked all the time and she was always around most every time I was going to or leaving my cabin. The Entertainment The Emerald Princess Dancers did a good job with their shows and the impressionist, special singers, comedians, Lester and Willy (I've seen them on 3 other Princess cruises) and magicians were fabulous! The theater is great from just about any seat and one should be aware that if you sit up in the very front, of which I did for the magician, you have a chance of being asked to come on stage and participate with the performer. The other entertainment was in the Explorer Lounge where I saw the juggler, a comedian and the singer, all the shows were great. Lotus Spa and Gym I hit the gym almost every afternoon - I lift weights rather than do cardio so there were no real problems waiting for the machines. The equipment was enough for me to do maintenance workouts. I was there at 4-5pm and there was never any waiting for equipment. Everything was clean and worked! In the mornings I walked the Promenade deck for an hour everyday at sea to burn some extra calories so I could eat more chocolate cake and since I never use the elevators, I didn't gain a pound on this trip! Excursions I booked tours through Princess for peace of mind regarding schedules and getting back to the ship on time. If it's a Princess tour, they'll wait for you if it's late getting back to the ship. We were always right on schedule, arriving spot on time at every port. We only tendered at one port (Cannes) and it was a breeze, no waiting in line. We were given assembly times for our pre-booked tours and they were orderly and we got off the ship without too much delay. All in all the process was organized and smooth. Disembarkation On the mornings of disembarkation I usually get up eat breakfast and find a nice lounge chair either on top deck if it's nice or down on the promenade deck and wait there for my time disembark. Princesses new disembarkation procedure works beautifully when CUSTOMS has their act together, which they didn't at all. They showed up with 2 agents to handle 3100 passengers. Then they stopped all disembarkation to check some luggage, they finally got 2 more agents and got things going, although it was slow. We all ended up getting off the ship 2 hours later than scheduled, fortunately my flight was at 12:40pm so I had about 45 minutes of time to spare. I heard some people saying they were going to miss their flights because of the delay. I always make sure my flights are later than earlier on disembarkation day. Summary Being on the ship for 30 days was wonderful! As with all other Princess cruises that I have been on, this one was equally enjoyable, you know what you're going to get on a Princess cruise. The staff is always helpful and friendly, the ships are always clean and nice, the food is always great, the atmosphere is always casual and relaxed, the entertainment is always professional and varied, everything is usually always on time and the price is always competitive. I'm already planning my next few cruises (Hawaii in January on the Golden Princess, South Pacific in September on the Star Princess) and yes I will definitely cruise with Princess again. Read Less
Sail Date September 2008
We decided to look for a cruise either to or from Australia in 2007. After searching several sources we decided to book the 30 day cruise on Dawn Princess from San Francisco to Sydney. Even though it was a year in advance the cruise ... Read More
We decided to look for a cruise either to or from Australia in 2007. After searching several sources we decided to book the 30 day cruise on Dawn Princess from San Francisco to Sydney. Even though it was a year in advance the cruise critic roll call had already been very active with a group that had booked a cruise from Australia to the US that had been cancelled. By the time the ship sailed we had some 100 cruise critic folks chatting on line. I volunteered to obtain meeting space and time on the ship for the group to gather 4 times during the cruise. The group name was DAWN DOWN UNDER and we had some name tags and pins available for purchase. To say this group created a lifetime of memories would be an understatement. Our portion of this trip consisted of recruiting 6 other local couples to travel with us. These of people we have travelled with in the past at one time or another. The plans for the trip included a 3 day visit to San Francisco and the surrounding area. I had researched a wine tour that several DAWN DOWN UNDER people booked that they told me they enjoyed. Since my sister-in-law who lives in California is dating a native of the San Francisco area we arranged to have a special sightseeing period with them. The highlights included lunch outside of Sausalito, dinner on the pier at Scoma's, walking the "hills" with stops along the way for wine and Irish Coffee. One afternoon we had lunch in Chinatown. We even got to have drinks at the Top of the Mark with a friend who was in town on business. One of the original organizers of the DAWN DOWN UNDER cruise critic group had booked rooms at a small hotel for less than $100 per night that included meal credits. Since this was during the Oracle convention it was an incredible bargain. She also arrange for a tour bus to take us from the hotel to the pier for a nominal cost. The sail away was picture perfect. After 2 days at sea we had the DAWN DOWN UNDER gift exchange. Some 30 couples from all over the world gathered at 4 PM in the bar reserved for our group. A great time was had by all. After 5 sea days we arrived in Honolulu. We spent most of the day on board ship as we planned to spend two weeks after the cruise back in Honolulu. We did arrange to have dinner with friends of our daughter who was in the Army in Honolulu. They took us to the time share we would be staying after the cruise so I could drop off some very heavy luggage for them to store until we arrived. We had one couple in our group who convinced us to sign up for something Princess calls Chef's Table later in the cruise. This turned out to be one of the highlights of this cruise. I just read another review in cruise critic and this is what prompted me to chime in with our highlights. The next port of call was Kona on the big Island of Hawaii. This is a place where we own a time share and have spent time there almost every year. We have a reservation to visit there in October of 2009 for two weeks so we just walked to the local outdoor Olympic size swimming pool and spent the day swimming in the fresh water. At dinner we all discussed what activities we had participated in during the day. Everyone seemed to enjoy their choice of shore activities during the entire trip. We shared photos and stories a lot. The next stop was supposed to be Christmas Island (Kiritimati) but the Captain explained that the harbor had not been dredged and marked and the docks had not been repaired and refurbished and he was NOT taking a chance of having tenders stuck on sandbars so we did a sail around. We brought along binoculars so we were able to see the deserted beaches with only a few people in isolated areas. The weather was beautiful. The Captain did "spin" the ship around so all passengers could view the small island. Five days from Kona we were on land again in Bora Bora. This was one shore excursion we felt was worth more than we paid. We did a helmet dive. We were the morning group and I understand that was the best choice. We were up close and personal with sting rays and hundreds if not thousands of beautiful fish. We bought the videos the underwater cameraman took even though we had purchased a top of the line Olympus underwater digital camera which had many still photos. This is one port we would love to visit again for a week or two. My wife prepaid for all the Pilates classes and went to most if not all of them. I went to a few free stretch classes with her and walked a lot of laps around the deck with her and walked the steps instead of the elevators to keep from gaining too much weight but still managed to go up a few pounds. The next port was Papeete. We wound up walking around near the ship to an internet cafe because I refuse to pay 75 cents a minute to use the ships internet. We decided on the spur of the moment to take a local cab around the sightseeing spots. A German couple had been waiting for somebody else to join them and share the cost of a sightseeing van. He spoke very good English and in fact worked for the American Military in a place the Army calls K town. His wife spoke very little English. We enjoyed sightseeing at our leisure and got to see a lot of the sights. Next was Moorea. We took the launch into town and then hired a cab to take us to a nice beach where we could snorkel. We brought our own snorkel gear. He arranged to pick us back up at a set time later that day to take us back to the docks. We met some very nice folks that were staying at the resort next to the beach and snorkeled the day away. Not quite as spectacular as the Bora Bora helmet dive but very nice. The next port was Raratonga. We signed up for a stroll through the woods searching for the rare Raratonga flycather. Our guide was the Park Ranger. He was a delight. We hiked up and down all the hills but never spotted our bird. Part of it may be because of some rude Germans who insisted on shouting and calling out all along the way. The nicer Germans we met insisted they must be East Germans!! Pretty bad when even your fellow countrymen are willing to classify rudeness as being a trait of a minority group! The next stop was American Samoa. The on board lecture was done by a very knowledgeable woman who had been there when the natives would shower the cruise ships with flowers from a gondola that travelled from on side to the harbor to the other high up in the hills on either side of the pier. The gondola is now just a rusted out pile of machinery. We had bowled with friends back home from Somoa and enjoyed seeing the sights. We walked all over. We stood outside one of the churches where we heard the children singing beautiful songs. As we left the church we saw a group of men preparing a fire pit to cook the meal after church. They had fish and breadfruit in the pit covered by wet leaves. They were dressed in the native dress (men in skirts?. We have photos standing around the firepit. We did a little shopping with US dollars. In Suva Fiji we opted to join several DAWN DOWN UNDER folks for a trip about an hour away at a resort with a nice beach. They had fresh water swimming pools. You could also rent boat rides and other activities. They had a nice open cafe with decent food and drinks. They arranged for a group of strolling musicians to parade around and serenade you. A nice lazy day. We did see lots of poverty on the ride out and back. The New Zealand stops were Auckland, Wellington, Christchurch, Dunedin and the Fjordlands. We opted to take a hop on hop off bus to see the museum and other sights in Auckland. Windy Wellington we ate a wonderful lunch at the revolving restaurant in the highest building in New Zealand. What a view. We stopped to buy a couple bottles of New Zealand wines. We walked and took a cable car up the mountainside to a beautiful garden area. Christchurch was one place I had visited almost 40 years ago while I was single and in the Army. All I saw was the golf course and the airport! This time our group opted to visit the Antarctic center. It made for a very enjoyable day. We then strolled along the tiny river that runs through the center of Christchurch. What an unspoiled English speaking spot. I would love to revisit and spend more time there. The gardens are incredible. Every home has a flower garden. The weather was perfect. Denedin was a place our group booked a train trip out and back. We were late finding the train and got separated from out friends but got reunited at the various stops. The countryside was rugged and beautiful. The people were as friendly as anyplace in the world. This was the most expensive excursion we took but was fairly priced for all we got. Food and drink and sightseeing. The Fjordlands weather was perfect which we understand is unusual. It reminded us somewhat of the inside passage in Alaska in spots. Our arrival in Sydney came after a very calm crossing from New Zealand which is unusual. We had created a land travel package that included 3 nights in a hotel in Sydney with our friends and sightseeing to the Blue Mountains and around the harbor on a sightseeing boat. Now to describe "Chef's Table". One other couple in our group booked the same night as us. They are good friends we have travelled with often and in fact the wife is probably my wife's best friend. The other 6 people who joined us met at 7 PM with the Maitre De Neville. He gave us white smocks to wear in the kitchen and introduced us to our wait staff for the night. One of the best waiters on the ship if not THE BEST. As soon as we arrived in the kitchen we were given a champagne flute and the first of several appetizers. Almost before we could take our first sip we were informed the champagne was NOT up to the standards of the Maitre De! He immediately had a better champagne served. We were introduced to the head chef who remained with us for the next 3 hours. We watched the kitchen in action preparing to serve literally more than one thousands diners. When we left the kitchen area we were escorted to a table for 10 that was our home for the next 2 1/2 hours! We watched as dish after dish of food was presented to us and the Maitre De poured a variety of wines to match each dish. A whole lobster tail was an appetizer! The chef and his assistant prepared veal in front of us. We were offered a variety of sauces for the meat. Dessert was over the top. We were given photos that were developed while we dined. Each couple received a special hardbound cookbook from the chef. The chef pulled up a chair after dinner and drank an Alaskan beer!! He said it was almost as good as some German beers. (The ship had done an Alaska cruise just before the repositioning cruise). It turned out there had been a crew turnover of about 75% between the Alaska cruise and the repositioning cruise. Some other memories of this cruise include the fact that buying a coffee card was the best deal on the ship. You were entitled to a set number of specialty coffees (lattes, cappuccinos etc) but unlimited fresh brewed coffee. The coffee anyplace else on the ship was a poor excuse for coffee. We attended many of the lectures given by a young man from Tazmania. He entertained us with his jokes and lecture style. One of the best lectures was given by the ships Captain. He used slides from the Hubble telescope to take us on a journey through the Universe. The woman who provided information on each port of call was very good. The ship offered a variety of entertainment to satisfy almost all tastes. We were offered almost too many choices of activities during the entire cruise. Even the sea days could be filled with a variety of activities but of course you could choose to do nothing!! The average daily cost of a repositioning cruise is such a bargain that we may look for noting but repositioning cruises in the future. Read Less
Sail Date September 2008
My wife and I were married this past August. We had been planning our honeymoon for over a year before I even proposed. Of course we had planned an amazing month long adventure with the crossing only being a small portion of it. As thing ... Read More
My wife and I were married this past August. We had been planning our honeymoon for over a year before I even proposed. Of course we had planned an amazing month long adventure with the crossing only being a small portion of it. As thing came closer to needing to finalize what we going to do, most of our trip had been eliminated for various reason, and the crossing became more of the reason to go to London than anything. After reading alot of the reviews on here we decided to take the crossing from Southampton to NY as we'd get just a little more time on the boat (an extra hour a day). After dealing with some transportation headaches getting to Southampton, and a horrible hotel stay the night before our voyage, we arrived at the dock. Not much to look at there, but you're not expected to. Our boarding time wasn't until 3pm but needed to be out of our hotel room by 11am so we figured we'd hang around the dock and maybe take a stroll into the somewhat nearby city for lunch. Didn't have time for that however as we went to check in and they sent us right on into the boat. That was a very nice little bit. Neither of us were really ready for the photo that was taken right before boarding the ship as we had that horrid night sleep and just disheveled. As soon as we set foot onto the ship it was breathe taking. Really big WOW factor. We were ushered to an elevator by some nice porters, and directed to where our room was when we reached our floor. The room was amazing for the amount of money we paid (I think it was $2k with a non-obstructed balcony for each of us) with a good bottle of champagne chilling in some water. We ha just stepped out to look at the port from out balcony when our porter knocked on the door with our luggage. This really countered a lot of other reviews I had read here. Once unpacked we headed down to the Golden Lion Pub to grab our drink cards (seriously a must for those who drink a lot of soda), which don't count for in room soda's by the way. There we met Sydnee who pretty much became our bartender from that moment on. Great guy with a good attitude. ~Dining~ When time for dinner came, we got dressed up and headed down to the dining room. We opted for the second dinner as we are both late people and the early dinner was just too early for us. That first meal honestly put a proved alot of the negative comments I've read here about the service. My wife and I showed up on time but were forced to wait until our table mates showed up to order. Normally not an issue, but they showed up right before the stopped taking orders (about an hour into dinner). We decided that we wouldn't be doing the dining room again at that point. The food was pretty darn good, but the wait staff was just too over worked. The Kings court was actually one of our favorite places. It was great for breakfast and afternoon tea. Occasionally we had lunch there and one night we did the "Chef's Galley," where they close The Grill and turn it into a demonstration kitchen. You have to make reservations for this, so do it as soon as get in your room. The menu is themed and different every night. My wife and I went to the Indian night, at which point we realized we didn't really care for indian. We tried to make reservations for the next night but it, and every following night, were completely booked. Another option is the Kings Court for dinner where they close off the different sections, except one which still offers buffet style, and they become small restaurants. We made a reservation for one of these but ended up not caring for the menu that night and went on to try the dining room again. This time the service and food were much better. The wait staff had even realized we were gone and apologized for the service the first night. We ended up eating in there every night after that.~Fun~ Being as we are both fairly young, it was somewhat hard to fin stuff to do during the day. This wasn't too much of an issue as we are both late sleepers. When we did wake up we would go to the pub, look through the shops (which are pretty good), go to the planetarium and/or a movie, or just explore the ship (I took about 800 photos) which is massive. The movie experience wasn't great. They were all movies one could get on dvd (and they were DVD's), and they had some issues getting it to play right from time to time. The casino was pretty fun for those that are into that kind of thing. My wife and I had more fun with the coin push machine more than anything. They seemed to have alot of gambling related events which might have been fun if our pocket books were fuller. Either way it was a good place to hang out, have a cigarette, and look out onto the waves. ~Weather~ The weather wasn't too great for outdoor events most of the time. It was cold and rainy and a few days into the journey we hit a terrible storm. Almost the entire ship stayed in their rooms that day. We had severe grade wave that rocked the ship pretty bad. Aside from that, as we were told my many that kind of storm was extremely rare, the sheer speed that the ship travels makes it hard to do much outside. Once we came close to the U.S., the weather warmed up pretty quick and sitting in the pool became reasonable. The theater shows were really much better than I had expected. The rock/opera medley they did was extremely good. The dance review was also great. We both wished they offered more though. The Golden Lion was another great place to hang out. We didn't have much of a chance to visit the other bars though as we had grown too fond of the Golden Lion. Like one of the other reviewers said, the Commodore's Club looks very much like 10 forward from Star Trek TNG. One night we ended up in the pub during a Karaoke night. Initially we were put off by it, as we aren't karaoke people, but a few minutes into staying there, we were singing along with everyone. It was honestly one of the best moments of the voyage. ~Cost~ The cost of onboard things was what we had expected. Generally it was over priced, but so is everything at Disneyland. The stuff at the duty free shop was pretty well priced though, and I regret not getting more stuff. The souvenirs weren't too bad. Buy them later in the cruise and you'll save a few bucks. The photos and dvd from the journey were pretty horrible though. Especially when you know they're just digital photos. If you buy multiple things though you do get a small break. If you are a smoker, the cigarettes are amazingly cheap (especially if you're from NY or CA). The booze was pretty pricey though, though not as baas I had expected. My wife doesn't drink or drive so I rarely have the chance to enjoy a drink while we're out. This was something I had been looking forward to while on the ship. I didn't get to do it too much though because the cost of a drink was a little high, aside from beer which I don't drink. We were worried after reading a lot of the reviews that our budget might be too small for the ship, but we walked away with only a bill of under $100. It can be done cheaper if you don't get the drink cards, $34 each, don't take any sodas from the in room fridge, go up to the purser right away and take off the automatic daily gratuity, don't charge anything to your room, and don't drink. Granted all of that is hard, but it can be done.~Final Thoughts~ All in all we both had the time of our lives. We knew we were going to need the relaxation of the voyage after our few days in London, and were very right on that fact. There was no real rush for anything. Initially I was pretty concerned with the dinner dress code thing, but that's really not that bad. All the staff was really great and friendly. The decor of the ship and rooms was fantastic. We are already planning another trip aboard the QM2 for this summer. The key to enjoying this voyage is to just enjoy it. Not many people today get the chance, or want the chance, to take this historic crossing. If you find something that does not appeal to you, find something else to do. A lot of people, including ourselves, get hung up in one area of the ship and forget that the thing is huge. Explore. As a final thought, don't let the adds fool you. There are plenty of younger people on the boat. We believed that we would be surrounded by 50+ year old people, but that was not the case. It was a good mix of ages, though yes, leaning towards the older crowd. There is a limited amount of purely young person activities though, but that is not this ship's target market. There is an arcade (remember those?), though we never were able to find it. -Jim Read Less
Sail Date August 2008
HAL used to be our favourite Cruise Line. We have cruised 9 times, last 3 of those with HAL. When we boarded ship in Copenhagen we noticed at once service had changed for the worst: we were the charges of very green (or very lazy) crew ... Read More
HAL used to be our favourite Cruise Line. We have cruised 9 times, last 3 of those with HAL. When we boarded ship in Copenhagen we noticed at once service had changed for the worst: we were the charges of very green (or very lazy) crew members. The once excellent food was pathetic, many "guests" were returning dishes after just tasting. Of course when something is bad there is a tendency to make you believe it's good by just saying so, and they told us ad nauseum how great the cheff and the food were. Only the proof of the pudding is in the tasting. The attendant kept on serving "guests" the wrong dish and his supervisor got mad at the "guests" not the attendant! The cabin attendant only changed bed linens under duress but was imaginative to invent excuses. As for Shore Excursions, they messed up ours for Scotland. And then,after crossing the No. Atlantic... along came Bill. Hurricane Bill, which was tame enough when it got (almost) near the Eurodam but was qualified by the Skipper as an active "force 5". Soooo, all excursions were cancelled and the beautiful Eurodam took us to small Canadian villages whose charms were either a shopping center or two blocks of shops. They were also cheap ports to dock in... We were told every day that everything done had been done to protect crew and "guests". In fact the overprotected was the ship which is really gorgeous: we "guests" (that helped pay for it) are proud of our deed. The Skipper skipped Sydney but allowed us a taste of modern Canada in lovely Halifax. With one day at sea before port and one after. When I say "the Skipper", I include the line which gave him his instructions. And we have already booked our 2010 cruise... with another line. Read Less
Sail Date August 2008
This was my very first cruise back in 1997. I noticed that they didn't show the port we embarked at which was Puerto Rico nor was they year available but I was determined to see St. Lucia's Marigot Bay where they filmed the ... Read More
This was my very first cruise back in 1997. I noticed that they didn't show the port we embarked at which was Puerto Rico nor was they year available but I was determined to see St. Lucia's Marigot Bay where they filmed the 1960's version of 'Dr. Dolittle' with Rex Harrison (after attending 6 yrs of vet med and dreaming of becoming a doctor since I was 5 and when the movie came out...I was about 7 and knew it would be a veterinarian because of it lol.) We drove from New Orleans to Miami to visit family before we fly to Puerto Rico to board. This went well enough but living in Vegas for a year...my first impression was that it was as gaudy as the casinos :P No matter. It was about the ports of call and although I felt like a kindergartener getting off a bus for a field trip...I was pleased by all the different places you could see in a 1 or 2 weeks on these things! As bikers, we are used to a lot of freedom so being cramped in what we called a sardine can and having to dine at the same place at a certain time didn't appeal to us. Nor having to come in from play at certain times but all in all...the trip to St. Lucia with its Pitons, Harley rentals in Guadeloupe, and the spice island of Grenada (which also had a vet med there) was worth it (we didn't care for the us virgin islands or other places...we are rain forest, hiking trails, waterfall buffs. I had a beach house anyway so laying on a beach wasn't a vacation to me at that time). I didn't cruise again until last year. Twice. Now it will be twice this year! I am gaining more knowledge on how to use the ship's facilities, book my own excursions if they are sold out or have nothing appealing, make sure we are in a large balcony at minimum, and dining alternatives (although the busy carpeting is an eye sore lol) and realizing the value of these types of vacations!!!! You can't stay at the holiday inn down the road and eat at fast food joints for these prices!! And really....although bikers will say that it is all about the journey....sometimes I'd prefer to dig the destinations :))))) All in all...I wish I did these cruises more when I was younger. I am partial to carnival because of the king bed and a bit larger rooms but would like to try other ships. I believe for the value though...I'll always be loyal to Carnival :) Looking back now that I am older and wiser now Read Less
Sail Date October 2007

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