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5,885 Repositioning Cruise Reviews

Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. ... Read More
Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. There was no priority boarding for anyone other than the Haven. We then find out Seattle had been cancelled from one of our stops and we would spend 2 boring nights in Victoria BC. The food aboard the Bliss was average and we could not get a reservation to the Specialty Restaurant Cagneys. We had to make reservations to go to the show Jersey Boys ( this was a very good show). The other show about the wives of Henry the 8th was a disappointment, I thought being loyal to one cruise would reap some benefits like priority boarding, apparently being a Gold member meant nothing for boarding in Vancouver. I will start looking at other cruise lines for my future trips. Read Less
Sail Date October 2019
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we ... Read More
We can’t wait to get off this cruise ship. This is the last day of our cruise on the Norwegian Bliss from Vancouver to LA. We stayed in a balcony room in 10246. The room is spacious and modern, but it’s not sound proof enough so we constantly hear the TV from the next room at night when we’re trying to sleep, people “doing it” at night, and just general stomping noises and people slamming their doors. The worst part is the food. It’s terrible. The teppanyaki served really salty food, and the Q Texas had the worst food we’ve had all year. The buffet and main dining rooms also had either really salty or bad food. It’s worse than a mall food court sometimes. The only good meal we had was at Cagneys, but you pay extra for that. Also, the gym was very good with excellent weight machines. The onboard process was long and terrible, and it pissed off a lot of people. We were supposed to board at 7:30pm, and we didn’t board until 10pm because they were disorganized and boarded late. We had 30 minutes to grab something to eat at the extremely crowded buffet (we were not offered food or drinks in the 3-4 hour wait to board the ship) before we were told to go to the muster station. After our Seattle port was cancelled, they offered each stateroom a $100 onboard credit. Nothing we could do about that. However, when we got to SF and had to clear customs, they called floor by floor to try and be efficient, but everyone still had to stand in line for almost an hour. They could have organized it to minimize the wait time. I’ve done customs clearing on another ship and it was done within ten minutes! Just very thoughtless and inconsiderate. The last straw was that we spent $50 to purchase a couple of photos, and the photographer said I could download the digital copy from the Norwegian app. I could not find the photos so I went to the photo station. The guy then told me that if I wanted the digital copies, I’d have to pay another $50 for the two photos. I asked if I could exchange the physical prints for the digital copies, he said no, you have to buy the prints first, then you can buy the digital copies. That would cost $100 for two photos! We will not cruise with Norwegian again. Going to try Celebrity next based on other equally unhappy cruisers’ suggestion! Read Less
Sail Date September 2019
The Good - Beautiful ship, great colors & decoration - Explorer lounge on deck 15 very nice - Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ... Read More
The Good - Beautiful ship, great colors & decoration - Explorer lounge on deck 15 very nice - Loved the shows. Jersey Boys, Six & The Liverpool Beatles. Clinton Jackson is an entertaining comedian. The bands around the ship were pleasant. - The cabin steward did a decent job. - Disembarkation was good since we did not have to clear customs. It started early. The Bad - Most of the employees did not seem that friendly and excited serving the passengers. - Lines in the Garden Café were long. Tables were hard to find. The buffet is too small for the number of passengers on the ship. Food was comparable to most cruise lines. - It was hard to get a reservation for any of the shows mid cruise. You can stand-by and it looked like every stand-by got into each show I attended. Don’t be reluctant to stand-by for shows. - I did not hear the Captain address the ship. I am used to a once a day update from the bridge. - If you like lines and a crowded cruise, then this is the cruise for you. - We had a good location for our cabin but it was noisy. Many slamming doors and you can hear your neighbor’s TV since it is right against your wall. - We were supposed to board at 7pm and didn’t get on the ship until 9:30pm. NCL still charged us for 6 days of gratuities even though we lost the 1st day of the cruise. It was advertised as a 6-day cruise with boarding at 7pm. - Muster drill at 11pm the 1st day. Many passengers sleeping through the drill after waiting hours in line to board. The Ugly - Embarkation was a disaster. We signed up for a 7pm check-in. There were at least 3000 people in line when we arrived. The line snaked all around the cruise terminal and outside into the cold. Some water was provided. No food. The ship docked at 5:30pm after sitting all day out in the harbor waiting for 3 other ships to sail. For some reason boarding was delayed. Very bad way to start a cruise. - As we boarded the ship, we were given a notice that our 1st stop in Seattle was cancelled due to an expected excessive time to clear customs. We got an extra day in Victoria instead. NCL gave a $100 non-refundable credit per cabin to our account to compensate. The cruise was poorly planned by NCL. Vancouver-Seattle-Victoria-San Francisco-Los Angeles. Two times to clear US customs. - Clearing customs in San Francisco was a disaster. We started at 08:00am but did not get off the ship until 11:45am. Long snaking lines through the ship. There were still two decks to clear behind us. We lost almost half of our port call in San Francisco. - I have never been on a cruise with so many unhappy passengers. The ship is beautiful but just too big for the infrastructure. I will avoid NCL and the mega ships in the future. Read Less
Sail Date September 2019
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. ... Read More
A beautiful ship with excellent people serving the guests. The overall trip was ruined by in competent senior staff on board, and incompetent senior management at Norwegian Cruise Lines. The trip started out as a disaster from Vancouver. The ship was originally scheduled to board at 7PM. The original cruise documents said boarding could begin an hour earlier (6PM). However, this changed the day of departure, and no one was allowed to board until 7PM. You can imagine what it was like when 4,000 passengers all showed up at 7PM to board the ship. There was one line that twisted and turned the full length of the terminal and wound around and doubled back outside the terminal. We stood in line from 7PM until 9:30 when we finally boarded. We paid the extra fare to stay in the Haven, because of the additional perks included. One of those perks was supposed to be expedited boarding. After two hours and 15 minutes in line, a guy finally came down the line with a Haven sign and led us to the Haven check-in line. Never once while in line, nor after we boarded did anyone explain what had gone wrong. No announcement over the loudspeakers apologizing for the disastrous start. Instead, to add insult to injury, they came over the loudspeaker and announced that everyone had to go through the lifeboat drill at 11:00 at night. Even after they covered all of the information on how to put on your life vest in case of an emergency, the Captain didn’t bother to come on the speaker, explain what had caused the horrible delays, and apologize for the disastrous start to the cruise. Next morning we wake up to find out that our scheduled port of call in Seattle had been cancelled. Instead we spent two days tied up at the first port of call in Victoria, B.C. On our next port of call, after a day at sea, was San Francisco. The night before arriving there a note is left on our bed telling us to meet the concierge in the Haven Lounge the next day at 7:45AM to get off of the ship because everyone on board had to get off the ship and go through customs, since this was the first stop at a US port. Furthermore, no one would be allowed to get back on the ship until everyone on board had exited and gone though customs. So, regardless of what you may have wanted to do that day, you had to hang out in the terminal for about two hours before getting back on board. I fully understand that sometimes things don’t go as planned. Glitches occur. However, great companies develop contingency plans to handle unforeseen circumstances. And the very best o take extra seps to see to it their customers either never know a problem existed, or that they far exceed their customers expectations when addressing the problem. From my perspective after this Cruise, Norwegian Cruise Lines hasn’t got a clue about how to deal with uncertainties when they occur. That’s actually scary when you think about being in a boat on the open seas. Read Less
Sail Date September 2019
We chose this cruise to explore Vancouver, Victoria, Seattle and San Francisco with a total of 4 couples. We arrived several days early to Vancouver to explore the beautiful city. It was a great day. Already we had been told within the ... Read More
We chose this cruise to explore Vancouver, Victoria, Seattle and San Francisco with a total of 4 couples. We arrived several days early to Vancouver to explore the beautiful city. It was a great day. Already we had been told within the week prior that boarding would not be at 12 noon as sold Finally the day to embark arrived. We saw the ship sitting in the harbor long after all other ships left their berth. Decided to go to a restaurant to eat since it was so late. Our 7:30 pm boarding time came and left. We stood in line until 10:15pm when we finally picked up our cabin card. Finally making it into the cabin we discover a letter that all our specialty restaurants reservations were worthless. The tickets for the Jersey Boys was changed to another night -conflicting with the 2 hr minimums the restaurants required. We were in a balcony room and had adjoining rooms which was fun. Didn’t notice the noise through the walls. DAY 1 of the cruise was over about 11:30 pm as we were just sitting on the bed! I think the ship pulled out about 2:30 am. DAY 2. Notice was given that our next stop Seattle was CANCELLED. yup. All the plans and reservations were done for - no harbor cruise, hop on/off bus tour, Space Needle and Chihuly Garden and Glass museum. We were less than 24 hours notice so NO Refunds!! About $250 for each couple. Viator is an outside company that have great tours and prices but they need 24 hours advance notice to cancel. We were in Victoria BC. Beautiful city with lovely gardens. We had scheduled a 2.5 PediCab ride around the town. The owner sent a text early on that stated,” it seems your ship is in port, want to go today?” We did and had a delightful personal tour of the city. Ryan our pedal driver was quick witted and knew Victoria history. We visited parks and heard some tantalizing stories of old government with the hanging alley. Ate at the Garden Cafe for dinner. It was jammed, with mediocre cafeteria food. People didn’t know what to do. No scheduled entertainment. Seems the JB didn’t get picked up in Seattle!! Listened to a couple of singers in the atrium area that were good. DAY 3. Still in Victoria. Almost every thing, place or activity on the ship is closed. We are in port. Limited bars, no racetrack, lazer tag, casino, stores. What do 4400 people do for another 24 hours. Nothing to do. Dinner at the Q Smokehouse- hard to go wrong with a chicken breast and baked beans! At 10:30 pm We enjoyed the production of SIX-Louis VIII six wives. Action paced and very cleverly done. We are now underway to San Francisco.. DAY4. Cruise in under the Golden Gate Bridge. That was amazing so quiet at 6:30 am. Dressed and ready to go. Hop on/ off bus tour, get some sourdough bread and have clam chowder in the City. We are all excited to go @ 8 am. We have all day until 6:30 pm in town. Wait, it’s Noon and we are still on board! Seems NCL didn’t pick up the Immigration official in Seattle. So 4400 people wait. We were off by 1 pm. So we did the bus tour. Went out to Sausalito, crossed the GGB 4 times due to bus route, saw a jumper and made it back at 5 ish. No clam chowder, no sourdough to take home. Specialty dinner in Ocean Blue was fantastic. Giant scallops, shrimp and blue fish were plated well and the dinner was a success. Finally got to see Jersey Boys at 10:30 and it was fantastic. The songs were easy to listen to and enjoy. The cast of both shows are outstanding. Day 5 at sea so headed out to some activities. Alaskan beer tasting. The District. Double doors closed before 2 pm. Showed up with about 30 others. After 15 minutes waiting, I went around to the wine event and got an employee to go inside to see if there was a problem. Barman stated no one was there so he cancelled it. Guess he should have opened the door!! Not an apology to anyone. Nothing available for the racetrack, or laser tag, casino, did our bit to give back to the ship. . Ate dinner at the Manhattan Room. Was pleasant and complimentary. Not hurried like the Cafe. Day 6. Pull into LA. Cruise is over. Disembarking and getting luggage was easy. Was looking forward to fun time doing things with friends and family. It was uneventful. Can’t say I would recommend NCL after this fiasco. We have enjoyed Royal Caribbean and carnival over the years. Carl our room steward was delightful. The room was tidy each day. Loved the continental breakfast each morning. Didn’t have to fight the elevator masses for coffee. The Observation Deck was very pleasant. Light food and drinks available with wonderful views. Read Less
Sail Date September 2019
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. ... Read More
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining up at 4PM and by 7 there were several thousand people standing in a line that wound around Canada place. This is part of the ugly. We had done 2 other late departure NCL repositioning cruises from Vancouver before. The first was really bad and a woman waiting actually had to be taken away by ambulance due to a panic attack it was so bad. Well this time we did not even show up to check in until 9:40pm! We still waited about 10 minutes in line and we were just about the last 2 passengers to board the ship. We tried to eat as soon as we boarded but we had our drill and everything was shut down. Still the ugly! When we arrived in our room, we found a letter letting us know our itinerary had changed. Since the cruise was announced it had its first day in Seattle. Now it was changed to eliminate Seattle and we had an overnight in Victoria. This was OK for us but many passengers were disappointed. The excuse was not having enough time to notify the US authorities for immigration purposes. Now, all 4,000+ pax had to go through US customs in San Francisco! We did the drill and enjoyed the ship. The next morning we arrived in Victoria. This would be the good for us. Victoria is a beautiful place to visit and we had a beautiful day there. We took a nice walk to Craigdarroch Castle (about 3 miles) as we had never visited there. Well worth the visit. Then we headed back to town and enjoyed happy hour! Swan's was our first stop then we visited Canoe. Both fun places for adult beverages! We had enough energy left and walked back to the ship. The Liverpool Beatles did a show at 7:30 in the showroom and it was standing room only. They did early Beatles in this show and everyone enjoyed it. The next day we were to leave at 2PM so we just walked into town and back. Again it was a beautiful day. Sail away was nice and we just explored the ship. We had dinner at the Q which was good. DW stayed and to watch the CW band (ok but not great). I went to the Cavern club and got there early enough to get one of the last seats there. The 9PM Beatles show was the early years. This was great for me as a Beatles fan to see these guys performing in a small club environment and I could imagine what it was like to see them in Liverpool in 62/63! Now for our first sea day. We received a notice that we would be refunded our port charges for Seattle and they gave each cabin $100 OBC. This was a positive move as NCL knew full well the immigration situation long before our cruise but did not tell the passengers until we were onboard and could do nothing about it! Our Cruise Critic M&G was at noon. This was also the time the ship scheduled the Veterans get together at Maltings. I went to the Veterans and DW went to the M&G at the District Brewhouse. I visited with the one other Vet at the bar for a few minutes and then wet off to join in the M&G. NO SHIPS OFFICERS attended the M&G but they did have champagne for us (nice touch). There were 30-40 cruisers there. Great to meet those we were chatting with on the roll call. The schedule said there would be an Alaskan Beer tasting at 2PM at the District Brewhouse. I was in a group of 10-20 standing outside the closed doors to the District at 2 pm. I just left and came back about 10 minutes later figuring I could join in the tasting a little late. When I got to the District, it was empty. They had kept the doors closed and then the bartender said nobody was there at 2 so he just cancelled the tasting! Poor management! Dinner was at the buffet and it was fine. Then we went to Six. DW liked it, she was listening to each of the "wives" as they sang about their life with King Henry. I was a well done show but not up my alley! Overall, the sea day was good. Now for San Francisco. Since we now needed to clear customs in SF (which was originally going to be handled in Seattle) it meant that EVERYONE would be getting off the ship when we arrived. We had booked a trip to Alcatraz on our own for 10:30AM. I had gone to the front desk on the sea day and managed to get with the correct person to assist us in getting off the ship in the first group to go through customs. This did work fine and we were walking around in SF by 8:30AM. I heard the ship was cleared by around 11AM. We had a good day and BEAUTIFUL weather in SF. On Alcatraz, they were saying how unusually beautiful and clear the day was. Parts of the island were opened to the public that normally are off limits. We spent the remainder of our day walking in the Fisherman's Wharf area. We would have ridden the cable cars but it was way expensive and a long line just to get on. Not for us. Back to the ship and the buffet for dinner. We finished dinner and it was about 7 so we wandered by the theater. There was no line so instead of sail away we went into the Jersey Boys show. Mistake missing sail away! Jersey Boys was an excellent show right up until the point in the show where they dropped the first "F" bomb! There was an audible gasp in the theater. To be fair NCL does have a sentence to warn passengers in the Daily and a piece of paper size sign at the theater when you walk in. We never saw either of these. That just tainted our enjoyment of what otherwise was a great show. It is just sad that NCL feels like this language is necessary in their primary entertainment show for a ship that is marketed to families! The language could be changed without damaging the performance. Another example for us of the BAD! We did eat breakfast and lunch at the local. They did an outstanding job and the food was fresh and hot. Dinner on our last sea day was at La Cuchina and it was good food and the service was good. We just wandered a bit and packed. The ship is new. It is well maintained and the crew were all happy. We did not care for the size of the ship. You have 3 levels of shops, shows and places to eat (6,7 and *8). Then you have 7 levels of hotel and 15 and 16 for food and pools. The only place they used for games, trivia, presentations etc was the atrium. This is typical of NCL in that they really do not pay attention to those types of activities. The atrium in big and impersonal and when we cruise, we typically make friendships at trivia and other small group activities. Not so much on NCL. Disembarkation went great. We walked off with our bags. That started at 7:30 and we left at 8 with NO LINES! this was a good! We have continued to try NCL but sometimes it is just not a good fit. I tried to add photos but the review would not allow it! Read Less
Sail Date September 2019
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management ... Read More
Cruise was spoiled by problems with embarking, disembarking, cancellation of Port of Seattle, very late night safety drill and lack of half day on ship in Vancouver. Cruise also spent too long in Port of Victoria, where we live. Management blamed the tides on our loading problems, which was ridiculous because tide conditions are posted months in advance. Our ship came up empty from Seattle and had plenty of time to dock and let passengers on to enjoy the ship before we embarked. Maybe they forgot to reserve a spot on the jetty? Two meals, lunch and supper were missed. Getting on the ship (3 1/2 hours plus) was a nightmare with too long lines, being kept in holding rooms where no refreshments were served. Not enough crew were hired to assist, as they knew they had to process 4000 plus people. Passengers who had sailed with Norwegian before said this had not happened before. Why this time? Why not do the safety drill when we were held in holding rooms? I realize the drill is mandatory, but 10:45 is ridiculous. Why couldn’t people with small children, send one parent and let the kids sleep? We were not shown where the life jackets were, which is foolish in an emergency. Why wait until we were boarding to inform us by letter that Port of Seattle was cancelled. What was the real reason? Many people were meeting loved ones in Seattle or had their day planned. Others chose this cruise because it was the only one going to Seattle. We were lucky to get off the ship quickly in San Franscico, but many were not. Floor 9 didn’t get off until after 1:00 which ruined their days’ plans. When did the lower decks finally get off? We heard the crew didn’t get any shore leave. Customer service lineups seemed to at least twenty people deep whenever we went. We were also charged for 6 days gratuities when we didn’t get our day in Vancouver. Disembarking in Los Angeles was smooth because management hired some Princess cruise staff to assist. Finally. Staff on ship were very good. Loved the observation lounge for reading and light lunches. Jersey Boys were excellent. Food in Cafe was good but maybe a bit bland without spices. Loved the food choices. Great weather. Hop on and off in San Francisco was excellent and visiting Pier 39 for outstanding clam chowder in a sourdough bowl was yummy. Unfortunately, the Management planning was terrible and needs to be vastly improved Read Less
Sail Date September 2019
We have been on 25 cruises, 3 so far this year. We have been on multiple NCL cruises and we were excited to try out the Bliss! The cruise did not start out well and was lacking through out the entire cruise. The Good: 1. We loved ... Read More
We have been on 25 cruises, 3 so far this year. We have been on multiple NCL cruises and we were excited to try out the Bliss! The cruise did not start out well and was lacking through out the entire cruise. The Good: 1. We loved the observation lounge. 2. The entertainment was good. We loved SIX and the Beatles. The bands were good. 3. We enjoyed the Laser Tag. 4. The ship was extremely clean. 5. We liked our balcony stateroom, especially the shower size! The Okay: 1. Food was hit or miss, with not much variety. 2. Raceway cars were pretty slow, overpriced, and you had a hard time passing people. The Bad: 1. Embarkation was delayed due to NCL issues, which meant one less day onboard that we paid for. The process was 2 1/2 hours. We finally got on board around 9 pm. The only dinner that was offered to us was an overcrowded buffet for 1st night. 2. The first port, Seattle, was cancelled due to NCL problems. After guests complaints the compensated guests $50pp, which is about the cost of the port fee we paid for Seatle. They let us know about the cancellation only 10 hours before we were supposed to arrive. 3. Customs/immigration in San Francisco was done very poorly, causing 3-4 hours delay in getting off the ship. They only had one extremely, long, slow line that snaked throughout the ship. There was lots of misinformation with the process. 4. The service was poor through out the ship. It seemed like there were lots of new or improperly trained staff. The service in the dining rooms was slow. We were directed many times to certain areas, only to be re-directed somewhere else. Several times when we returned to our room in the evening for a brief moment our steward who ask: "If we needed service for that night." We have never experienced this on any other cruise. We are pretty flexible and know that there might be some problems or mishaps on a cruise. The negatives far outweighed the positives on this cruise. The attitude of NCL has been extremely disappointing. It seems like everyone has downplayed any and all problems and dismissed the guests’ concerns as unimportant and irrelevant. When problems arise you find out quickly who values their customers and acts with integrity. Norwegian has shown that they do not value their customers. There are many good choices in cruising industry and unfortunately, we can no longer count Norwegian Cruise Line as a good choice. It will be a very long time, if ever, if we choose to cruise NCL again. Read Less
Sail Date September 2019
Was really looking forward to being on the Majestic again. Absolutely thrilled and delighted that Princess offered us an upgrade from a balcony suite to a Mini-Suite for a minimal cost. Unfortunately some of the passengers ruined the ... Read More
Was really looking forward to being on the Majestic again. Absolutely thrilled and delighted that Princess offered us an upgrade from a balcony suite to a Mini-Suite for a minimal cost. Unfortunately some of the passengers ruined the experience with their ignorant behaviour - noisy, pushy and totally unaware of fellow passengers. We utilised Anytime dining and the experience varied from really good to disappointing. Our last dinner was dreadful - had to wait for an hour to receive the main course and the wine we ordered. The wait staff did not come near us when we finished the main course and as we had waited a ridiculous amount of time, gave up and left the dining room. I had made an enquiry at the front desk as to the latest we could disembark so I could inform my son who was picking us up. The answer was vague. Then we were not provided with the normal form to nominate a departure time. Lucky for us, it was a short cruise so we only had a small suitcase that I could manage myself getting off. The WiFi speed was the worst we have ever experienced on Princess. It would lose connection but still gobble up the Internet minutes unless I rebooted my iPad and then try to log off. I lost 60 minutes because of this. I keep my iPad up to date with the latest OS and have no issues at home. The stage show “Fantastic Journey” was one of the best we have seen and I would highly recommend it. Sadly the experience was spoiled by the hordes of ignorant passengers, constantly talking and letting their children run about. These passengers came late, crowded around the stairs. Hopefully this is only a blip as we are booked on five more Princess cruises. Read Less
Sail Date September 2019
Great value I had a great time and would definitely do it again. The ports were well chosen, just the time at the ports could be longer. It was sometimes a little bit rushy. The food onboard is great, a final cake walk would be ... Read More
Great value I had a great time and would definitely do it again. The ports were well chosen, just the time at the ports could be longer. It was sometimes a little bit rushy. The food onboard is great, a final cake walk would be great, and thr prizes at the specialty restaurants are too high.the food there is great though. Overall, there is a good chance beeing again onboard NCL The staff is friendly, the entertainment was great and the bar tenders new their job well. However adding 20%on every single onboard service is unreasonable. Also the prices for excursions are far too high, you can make some excursions in half prize, if you do them by yourself. Both are things not related with the cruise, more likely with the policy of NCL. Freestylecruising is a good invention and makes the cruise enjoyable for everybody. Overall, well done and save sailings Read Less
Sail Date September 2019
My husband and I needed a worry-free escape from stressful jobs, one that, once we left the house, was completely taken care of. On this 4 night cruise from Vancouver to Los Angeles, we were able to afford a Club Class Mini Suite with ... Read More
My husband and I needed a worry-free escape from stressful jobs, one that, once we left the house, was completely taken care of. On this 4 night cruise from Vancouver to Los Angeles, we were able to afford a Club Class Mini Suite with Princess transfers at the Vancouver Airport and an overnight at the Four Seasons Hotel. The transfers and hotel stay were well worth the price for us. As soon as we left Customs, a Princess Rep whisked us to a cab and handed a voucher to the driver. At the lovely Four Seasons we were upgraded to a magnificent one bedroom suite with a breathtaking city view. Our luggage was picked up from our suite at 8am the next morning and we didn't have to think about it again until it was safely delivered to our cabin in the very early afternoon. As others have mentioned, embarkation in Vancouver was a mess. There were 3 ships in Port disembarking when we arrived at about 9:45am, and we were herded here, there, and everywhere while the port employees tried to figure out what to do with us and where we were supposed to go. Once we cleared Customs and Princess had more control over the situation, things were much more organized. We were safely on board and in our cabin before 11:30am. Our cabin was very clean, spacious, and in good order. The tub/shower combination in the bathroom was worth the price of the suite. Our cabin steward Jeffrey was perfect in every way and greatly enhanced our experience. Our luggage was delivered very promptly. We couldn't have been happier with Club Class Dining. The separate area of the Bordeaux Dining Room was very peaceful and the service most attentive. The food was good and the extra dish often noteworthy. We never had to wait for a table, and our beverages of choice were instantly at hand. My husband enjoyed the variety of the buffet, but the quality of the food and lack of substantial vegetarian items made it a no go for me. We had Room Service a couple of times. The menu was small as were the portions, but the service was very friendly and you could order as much of any item as you wanted. I had pizza from the Lido Deck on the last day and wondered why I had waited so long. It was really good. The Coral Princess is very clean and well maintained. The crew is pleasant and seemed to work well together as a team. We enjoyed the less frantic atmosphere of a smaller ship, and found plenty of areas to enjoy the solitude of the sea away from others. I thoroughly enjoyed the Thermal Suite in the Lotus Spa. The heated beds were so relaxing, and I'm glad I invested in a pass. It was well worth it to me. It was too cold for us to brave Movies Under the Stars, but the movies also played on the televisions in our cabin and in the Princess Theater. We indulged in Premiere Coffee Cards and are glad we did. Although there could be long lines at the International Cafe, especially in the mornings, my husband greatly enjoyed the specialty frozen beverages available. I enjoyed an after dinner latte in Club Class more than once, along with an occasional Mocktail. Disembarkation in San Pedro was a breeze. We enjoyed a final Club Class breakfast with the same attentive service we had received during the rest of the cruise. We were not rushed or hurried in any way. After a leisurely meal we made our way to the quiet Platinum Lounge until our group was called. Once off the ship, our luggage was easily located and a Lyft quickly obtained for our short trip home. We thoroughly enjoyed our time aboard the lovely Coral Princess and hope to be cruising again before too long. Read Less
Sail Date September 2019
This cruise came about when my wife and I wanted a quick getaway. We were were on the Ruby last year in Alaska and were looking to take it's repositioning trip south but the Coral itinerary (stopping once in Astoria) was better so ... Read More
This cruise came about when my wife and I wanted a quick getaway. We were were on the Ruby last year in Alaska and were looking to take it's repositioning trip south but the Coral itinerary (stopping once in Astoria) was better so that was that. The ship does have a few odd perks. Buffet is forward instead of aft, restaurants are also forward. International cafe is open to the casino, a definite negative. Almost everything else, however, is a strong positive. Ship was in good condition, most of the crew was great and entertainment was wonderful. We spent a lot of time listening to music in the Wheelhouse bar, mostly the jazz band but had plenty of dance music options. Princess stage entertainment was great. Bayou steakhouse was a strong negative. First, who decided that a cajun steakhouse was a good idea? The venue had no idea what it wanted to be. Second, service was poor with an invisible head waiter and inattentive waiter. Finally, my NY strip was tough beyond belief. I have never sent any dish back in my life until I tried to eat the steak. It was properly cooked medium rare but still not worth eating. My wife's filet was not properly cooked but the waiter never stuck around long enough for us to report the problem. Service took forever and I was charged for a bottle of wine I never ordered (ultimately resolved with 3 trips to the service desk.) This was one negative in an overall very positive experience. Main dining room was good (waits for mytime dining a bit long) and all other venues we tried were great. Read Less
Sail Date September 2019
Our voyage on the MS Volendam was short, but sweet! This ship is still in very good shape. It is scheduled for another retrofit next month. We flew to Vancouver to join the ship on it's transition from Alaska to the Caribbean. ... Read More
Our voyage on the MS Volendam was short, but sweet! This ship is still in very good shape. It is scheduled for another retrofit next month. We flew to Vancouver to join the ship on it's transition from Alaska to the Caribbean. Many people on this voyage were settling in for the extended Panama Canal cruise. We had limited time as we had another trip planed, so we decided to take the 6 night cruise from Vancouver to San Diego. We stayed at the Best Western Plus Uptown Hotel in Vancouver. It's only 4 miles (12 minutes to the cruise terminal) and is about half the price of the downtown properties. We found it clean, friendly and in a very nice neighborhood filled with restaurants. Embarkation was very fast and our rooms were ready when we boarded around 11:00 a.m. Our cabin was a Guaranteed Ocean view Cabin. We were very satisfied with our location on Dolphin deck near the Aft part of the ship. The cabins are a bit dated, especially the TVs and the safe; other than that, a great clean cabin with plenty of storage space. We enjoyed the limited entertainment onboard, especially the comedian and the magician. Both were excellent. The BB King All Star band was also great. We have heard many of these bands play on other HAL ships and HAL does a great job recruiting these bands. We also enjoyed early evening entertainment in the Ocean Bar. The food onboard was fine. We enjoyed all of the food and service in the Main Dining Room. Our servers, Rudy and Eko, were outstanding. The Lido Buffet is fine for what it is, along with the Dive In area. We did not partake of the Pinnacle Grill or Canaletto this voyage as we are going on another HAL ship in thirty days and will book then. Victoria is always a great walking port. We did not get off the ship in Astoria, Oregon. San Francisco is always a wonderful city to visit and we were fortunate to spend from 7 am until 11 pm in the city. Debarkation in San Diego was effortless and we were at the airport in minutes. As always, the crew on HAL REALLY make the difference. These people bust their buns each and every day to make sure all guests are having the best experience while onboard. A shout out to Henry and Jerry in the Ocean Bar, as well as Sol and Teddy, our cabin stewards. We look forward to our upcoming trip on MS Koningsdam. Read Less
Sail Date September 2019
We chose this cruise very last minute as our land trip to Napa fell through. The price for the cruise was a deal we could not pass up so we left for Vancouver. Upon entering the cruise port Princess was there and graciously welcomed me ... Read More
We chose this cruise very last minute as our land trip to Napa fell through. The price for the cruise was a deal we could not pass up so we left for Vancouver. Upon entering the cruise port Princess was there and graciously welcomed me back. It had been a while not choosing Princess. We were so glad we are back!!! The entire experience exceeded our expectations mainly due to the outstanding service we received in all venues. The Crooners Bar with Allan and Pankey was incredible. So fun and energetic. I miss them so much! Robert our room steward and Dani our traditional dining server. All are just awesome. The food was excellent. We ate in the traditional dining room each evening and for breakfast. We also love the pizza. Just like we remembered-so awesome. Exceeded expectations. Enjoy if you go on the Coral Princess and say hello to Allan and Pankey from T and T! Read Less
Sail Date September 2019
I chose this cruise because I needed a small break. It was perfect to leave from my home port. The stop in Astoria was uneventful. I would have liked to stop in Seattle or San Francisco, anywhere but Astoria. The people at my dining ... Read More
I chose this cruise because I needed a small break. It was perfect to leave from my home port. The stop in Astoria was uneventful. I would have liked to stop in Seattle or San Francisco, anywhere but Astoria. The people at my dining table were wonderful. we ranged in age from 48 - 82 and had a great camaraderie. The games were hilarious at times. The staff were awesome. They upgraded me to a balcony which I loved. I sat out there in the mornings with my tea and just listened to the sound of the waves and was at peace. I was able to see some whales blow but not emerge or breach. Dani, Christopher, and Carlos took great care of me in the dining room. The food was bland. I heard this complaint from several guests onboard. I don't know if they don't season the food because they think most of the guests are elderly and cannot tolerate it. The worst food on the ship was a veggie burger up on 14. It was soggy and fell apart and tasted terrible. I found the heat inside the ship to be way too high. Read Less
Sail Date September 2019
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process ... Read More
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less
Sail Date September 2019
This re-positioning cruise was awesome. The 4 day itinerary was the perfect way to revitalize your spirit and mind. The Coral is a smaller ship but has all the amenities of say the Regal. It is new enough that the carpet still has ... Read More
This re-positioning cruise was awesome. The 4 day itinerary was the perfect way to revitalize your spirit and mind. The Coral is a smaller ship but has all the amenities of say the Regal. It is new enough that the carpet still has spring to it and the rooms are clean and rust free. The food was excellent. The main dining rooms were large with a lot of ramps for passengers that need assistance. The buffet had many delicious dishes to choose from. The deserts were outstanding and the fruit was sweet and fresh. The cruise staff was outstanding. The passenger games were funny and the staff kept the party going. The art staff was awesome. They gave different lectures on various artists that were interesting and informative. Their knowledge of the artists and their work was impressive. The auctions were fun and the pieces being sold were a outstanding value. This is a trip I would do again. Read Less
Sail Date September 2019
I hate flying. So any cruise that docks in Australia is attractive to me. It was easy to get to the port from Waikiki but we left it late and got traffic. This was a good size ship. The cabins are quite spacious and decent. The staff ... Read More
I hate flying. So any cruise that docks in Australia is attractive to me. It was easy to get to the port from Waikiki but we left it late and got traffic. This was a good size ship. The cabins are quite spacious and decent. The staff are great. And who doesn't love Tahiti. The entertainment, food and general feel is this cruise is great. The breakfast ends in the restaurant at 9 am and with the 830 pm dinner seating that was too soon for is a few mornings. The buffet is open longer and the food was great just a little hard to get seating some days. I got the non alcoholic premium drinks package but I'd probably get the alcoholic one next time. I'm 43 so the demographic is slightly older than I'm used to but they're a great crowd. And a welcome change from the drunken louts. I've already booked it again. I particularly enjoyed the Silk Harvest for dinner. Quirky Le Petit Chef projection show accompanied an absolutely fantastic meal. Check it out. Read Less
Sail Date September 2019
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. ... Read More
Let's start with the condition of the vessel. It needs some major repairs to it's plumbing systems as we had personal loss of our toilet multiple times this cruise and saw many leaking ceilings and buckets throughout the ship. Heard stories of cabins flooded and carpet replaced, our friends were relocated along with their neighbors due to repairs to their cabins. However I cannot find fault with the crew of this vessel. Captain Tuvo has a very happy crew, we heard crew people tell of how nice it is to work on board the Star and it showed right to the customers as well. Dinner in Sabatini's was fantastic for both service and food. Anytime dining was great, never having any issues getting a table when we wanted. We tried to get Edwardo and Paul each night as they were so good with service and timing of our meals. The barrel chair was in our caribe cabin and we were thrilled to see it. Air conditioning did not work on our warmest day in San Francisco when jellyfish clogged the cooling system we heard, but in our cabin is was fine. Overall the ship does need some care and we heard it will be dry docked in April to upgrade to medallion. Not sure we would sail her again only due to ship condition but not the crew.....they were a joy. Also enjoyed the smoking lounge Shooters for a cigar and whiskey. I also thought the pools were heated somewhat.....on one day the rear pool was too warm for my taste. Oh yea....this cruise also was to pick their entertainer of the year 2019 so they had four on board to do shows and we voted. The singer Phillip Brown won and he was great. Also even with it's plumbing issues I have to say the public restrooms were some of the cleanest and well cared for we have experienced at sea. Read Less
Sail Date September 2019
This was a three night hop from Vancouver down to Los Angeles, an excellent way to pick up cruise credits en route to free laundry. :) The Ruby is not our favorite ship by a long shot. It’s small, and it feels small, despite her ... Read More
This was a three night hop from Vancouver down to Los Angeles, an excellent way to pick up cruise credits en route to free laundry. :) The Ruby is not our favorite ship by a long shot. It’s small, and it feels small, despite her ability to carry so many people. When we got on board, I couldn’t believe the Horizon Court wasn’t a snack bar. What the heck? This was our second time embarking at Vancouver, so we know this wasn’t typical for them - or at least, this wasn’t what they used to be. There were three ships in port and boarding was a zoo. We came into the garage and were shuffled into a queue to a single elevator with our luggage to go down to the second garage level to drop off our luggage, then into another queue to take another elevator back up to queue up to register to get on board. Word to the wise: if you use a cane or are handicapped at all, GET A WHEELCHAIR as soon as you arrive. I was using a cane and was in significant pain by the time we finally got through all the check-ins, customs, immigrations, etc. Just... swallow your pride and use the damn chair. The food was, unfortunately, the least inspiring we’ve had on Princess. Not bad, just not great. Well, no. The Horizon Court selection really was quite poor, probably because it was just so darn small. Dinners were average - nothing special, which was disappointing. What really got my goat, however, was Princess is now so into increasing revenue on board the ships, the menu in the dining rooms include “selections from the Crown Grill for your convenience”... so if you didn’t get a chance to make a reservation at the Crown Grill (the pay-extra dining experience) you can fork over $19 - $29 for an entree in the regular dining room for an upgraded dinner. That is one slippery slope, IMO. Where does that stop? When do we start paying for all our meals, regardless of what we order, in the dining room? This I do not like. At ALL. I didn’t see anyone order upgraded meals, so hopefully that will stop, but who knows, maybe they will expand the practice. I sure hope not, but they seem to be pushing sales for as much as they possibly can, all the darn time. They’re now selling escape room activities, albeit for only $5 each, but it’s another pay-to-play, and $20 for a family of four. Bingo is getting more and more expensive (it’s now $59 for the most expensive package). Gelato will set you back $1.50/scoop, and sodas are $9.95/day + 15% gratuity + tax. Don’t ask about the unlimited booze, you can’t afford it. Someone (anyone) needs to teach them what afternoon tea is. It is NOT a hard roll and sugar cookies. It is finger sandwiches and little decorative cakes. It is scones with clotted cream and jam on BOTH SIDES of the scone after it has been split. It is a selection of tea (not just Earl Grey, which is all they had). That was just bad. How about the good stuff? The staff is great as ever. I love the trivia games (I wish they would schedule them a bit further apart from bingo...) Disembarking was a breeze (although the LA Port is a pig, there’s almost no where to sit while you wait for your ride, but that’s not Princess’ fault). Will we take Princess again? Unquestionably. Just not the Ruby Princess. Read Less
Sail Date September 2019
This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are ... Read More
This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are the best! After spending months on the Alaska run, the crew was heading to Hawaii and then on to Australia and they were in high spirits. The entertainment crew was able to shed their Alaska lumberjack costumes for Hawaiian shirts. Because these were short cruises (4 day and then 3 day) the schedule was packed with activities. It was a delightful experience on this lovely ship. The Golden is an older ship with a passenger capacity under 3000. It has been refurbished and was in really excellent condition even after months on the family-packed Alaska itinerary. It has a lovely atrium around which there are numerous restaurants and bars. The lower floor Vines is a favorite and this one did not disappoint with an excellent selection of wines and superior service. Don't miss the wine and chocolate pairing. This level also has the International Cafe that offers a selection of included sandwiches, soup, salads and desserts in addition to a full bar and coffees. Upstairs is Crooners bar that was always busy and featured a good piano player. From Crooners, one wanders toward the back of the ship to the Explorers Lounge with a stage and frequent entertainment then the Wheelhouse bar for quieter enjoyment and finally on to the Vista Lounge. Centrally located are the Italian Restaurant and Steak House that are available for a small additional charge. Not being red meat fans, we chose the Italian restaurant and found the food and service to be excellent, well worth the extra charge. This ship had a really excellent wine list and we were able to enjoy a favorite bottle of Central California red wine with our dinner at a very reasonable price. For daily dining, we always choose seated dining at a large table. The crew has a talent for seating a together a group of compatible people and this trip was no exception. The food and service were excellent and so was the company. I can't say enough for the entertainment and activities. The entertainment staff went above and beyond. There was daily Zumba and tai chi plus trivia and an ever changing schedule of challenges ranging from Passenger Feud to Moose Racing to an egg drop that challenged passengers to create a device that would prevent a raw egg from breaking when dropped from two stories up to the atrium floor. I came home with a nice Princess water bottle and wine bottle stopper for participating and I had a great time doing it. On both legs the captain sponsored a champagne waterfall in the atrium with ample champagne for the passengers. The pool deck is inviting and was not crowded. This ship has an open pool area and also a covered pool that was more used in the cool and wet Alaska weather we encountered. There was simply too much fun to be had below decks for us to make much use of it. Service was excellent across the board. It always amazes that crew can remember you and your preferences with ever changing passengers. This ship was especially good. Our dining room waiter worked in the anytime dining room for breakfast and lunch and always came over to say hello. The bartenders in Vines and Skywalkers remembered us and our drink preferences and were always ready with beverages and conversation. Our cabin attendants were excellent. Even though we did not select these cruises for the ports and shore excursions, Vancouver proved to be better than we could possibly have expected. We did a Fraser Valley Wine Tour that was really excellent. Who knew? These Canadian wines are not readily available in the US and they are excellent. We also very much enjoyed Granville Island where we did a brief pre-cruise stay. Overall, this was an absolutely terrific week and we look forward to doing it again next year! Read Less
Sail Date September 2019
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to ... Read More
Here's how we would (and do) compare Regent to Oceania. The ship was lovely, our cabin was spacious, and the walk-in closet was more than sufficient. In addition, the service was very good, albeit not quite up to what we have come to expect on Oceania. The showroom and shows were every bit as good as Oceania. The entertainment director, Andy, was the best we have ever had and we met some really nice couples, whom we hope to hear from in the not too distant future. Now, the reason we will not go back to Regent any time soon. The food was inconsistent, ranging from usually just OK to downright it had to be sent back, and even after that, the replacement was only 50% good, starting with two lamb chops ordered medium-rare. one of us had overly salted meals, mostly in the main dining room, one of which was almost inedible, but she did not send it back because she was eating very little. She found other meals too salty, as well. Finally, in our favorite restaurant, the Italian, where we did not need reservations and where we ate 4 times, the 4th time the meal surprisingly was almost incredibly over-cooked. It seems the only restaurant of the four (including the main dining room) that could cook meat as ordered was Prime 7, the steak restaurant. Read Less
Sail Date September 2019
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and ... Read More
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and confirmed 1 1/2 years go was changed to Anytime. Had to take vacation time to change it to a not as good substitute set seating dining at Symphony. The room steward was perfect, he met all our needs and went beyond the call of duty, gave him the highest rating on the post cruise eval. Entertainment was uneven. The main production numbers were cut short. We had done the Royal last year October and we saw more versions of the Princess singers and dancers. Some of the guest entertainers were very good and some not. Jennifer Singer was terrific. Was disappointed in the Princess whale excursion out of Ketchican, saw none. The Juneau Tour and Whale Watch was great, saw many whales, saw 3 spouting next to each other, several flippers hitting the water, several diving with tails in the air, and several jumping out of the water and making very large splashes. Food was good or just OK in main dining, worse with few exceptions at Horizon, very good at International Café, very good at Alfredo's, excellent at Sabatini's. Balcony cabin was smaller than older Princess ships. Matt O, cruise director, was all over the ship and terrific, made the otherwise too many sea days in a row do-able. An on that note, Victoria was skipped due to the last portion of the new extended dock not being finished due to that part lost a sea during a storm. Princess should have substituted another port, say Vancouver. Read Less
Sail Date September 2019
This was our 34th cruise and several of them have been crossings on the Queen Mary 2. We chose this crossing to get us to Europe for an extended stay. There were no surprises, pleasant or otherwise. Overall we were pleased. Some ... Read More
This was our 34th cruise and several of them have been crossings on the Queen Mary 2. We chose this crossing to get us to Europe for an extended stay. There were no surprises, pleasant or otherwise. Overall we were pleased. Some positives: Embarkation was smooth and efficient. Maybe Cunard has solved some of the problems that used to plague Brooklyn departures. The ship is in excellent condition and we were thrilled to return to our favorite public rooms, the Chart Room and the Commodore Club. Our Princess Grill stateroom was comfortable and well-designed. We received excellent help from the Concierge on a number of issues. Overall very good service. We continue to be underwhelmed by the food choices and quality on Cunard. It's just the same old quite old fashioned cruise ship cuisine, blah and not very interesting. English and French stye, few true ethnic choices. The exceptions were the alternative dining at night in Kings' Chaos where the menu was adventurous and quality very good. Note that this was a very formal experience with 3 formal nights out of 7, and with the expectation that men would wear jackets on the other evenings. The QM2 crossing is not for those who pack only casual clothes. We have another QM2 crossing scheduled for 2020, and hopefully there will be others. It's a great way to get across the Atlantic without jet lag. Read Less
Sail Date September 2019
Repositioning from Vancouver to LA Sept 14th. I'm sure there are many people that were upset by circumstances about our departure which was delayed. This was well explained by the Captain, the tender for refuel had spilled causing the ... Read More
Repositioning from Vancouver to LA Sept 14th. I'm sure there are many people that were upset by circumstances about our departure which was delayed. This was well explained by the Captain, the tender for refuel had spilled causing the delay. That noted the staff and crew did everything to accommodate the passengers due to the delay getting into LA. We found all the activities available were excellent and enjoyed the cruise in it's entirety. Unlike the poor Holland cruise we had, Carnival cruise line does much better with Princess cruise line for attention to the customer. Onboard activities were plentiful. The food in the Buffet was excellent and we found it better than the Dinning room fare. Also the Pizza restaurant and International Cafe were wonderful to grab a nice snack or meal at. The ship was well maintained and almost everything was clean and spotless. The one thing that was difficult was getting used to the Deck layout's and the Dining rooms. Having to go to deck 4, up and down to get to the main dinning room was an odd situation. But once that was figured out it was much easier to work with. I would recommend Royal Princess over all the other cruises we have been on, with the exception of Disney. Read Less
Sail Date September 2019

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