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1 Helpful Vote
Sail Date: January 2018
The ship has a vibe about it which is happy, alive, vibrant. It’s spotless!! The medical protocols for hygiene are excellent with gel stations at EVERY bar and eating station (and there are many of them). Staff supervision of ... Read More
The ship has a vibe about it which is happy, alive, vibrant. It’s spotless!! The medical protocols for hygiene are excellent with gel stations at EVERY bar and eating station (and there are many of them). Staff supervision of the wash stations at the WindJammer is 24/7 Service is mostly good to great with the occasion fail, probably due to capacity or overcrowding of non booked My time Dining, and folk who overstay meal times in the buffet. Loved the Sorrento Pizza. Gluten Free pizza was one of the best! And the pizza cook was totally involved in the order. Coffee card ... won’t do that again. I’ll simply buy a cappuccino if and when I want one. We did not bet an alcohol package but did get a soda package. Didn’t use it much as the machines were off line the whole Cruise. CRUISE CRITIC ROLL CALL was fun. Don’t miss that! Champaign and sliders provided and a swag of gifts Don’t miss Pixels, or the Theatre Royal. Trivia is a laugh a minute. One disappointment was the LACK OF CRAFT and the colouring for adults was a gossip session, best avoided. Statesroom has more storage than we could use, USB ports. Take euro and USA adaptors. Read Less
2 Helpful Votes
Sail Date: January 2018
This was the third cruise we have had on le Boreal and L'Austral. All have been excellent, This cruise was to the Sub antarcic Islands from Dunedin via the sounds and ending in Wellington NZ. As the ship was being repositioned from ... Read More
This was the third cruise we have had on le Boreal and L'Austral. All have been excellent, This cruise was to the Sub antarcic Islands from Dunedin via the sounds and ending in Wellington NZ. As the ship was being repositioned from Wellington to Sydney we were offered a free cruise to Sydney. The expedition could not be faulted as the weather and the seas allowed us to land on all the Islands where it is permitted. This we were told was exceptional. Even the cruise across the Tasman was akin to a Manly Ferry trip. We actually landed on both days as per the itinerary at Macquarie Island. Many of the expedition guides visited many times and had never achieved both landings. Some years were impossible to land at all. We also landed on Campbell Is and Enderby Is which were amazing. The entire operation was exceptionally managed and organised and minor tweaks were necessary to avoid some bad weather ahead of us. The Itinerary was completed with only one Zodiac outing cancelled due to unsafe waters over the loading deck at the Antipodese Is. Landing was not allowed there by NZNP's anyhow and it was a Zodiac inspection anyhow. The ship spent some time circumnavigating the islands so we could see the abundant bird life but missed the close up experience penguins and seals which we seen everywhere else. We had seen so many of these previously we didn't really miss much. All in all the entire expedition was amazing.Bio security was adhered to so nothing was conveyed to the Islands that would affect the ecology. Even no fresh food was allowed ashore. Things changed at Wellinton where many passengers left the ship to be replaced by people taking the 4 day cruise to Sydney. Is was to be a no frills cruise but developed into a big swill cruise with many of the new passengers overindulging in the open bar. They were not typical of the many passengers we have met and enjoyed on previous cruises who are mainly interested in the theme of the cruise - expeditions not boozing to excess. The cabins were comfortable and well serviced. As we were repeat passengers laundry was included. Dining was excellent at all meals. We preferred the more casual dining on Deck 6 which is buffet. The staff there were so accomodating and friendly where we found the dining in the formal dining room more formal and patronised by the more affluent wishing to be waited upon. The food is identical. Service is also more formal. There are no set dining periods or allocated seating. It is as you wish during the opening hours. On deck 6 bookings are often required due to popularity particularly if weather permits and as out-door dining is possible it is often extended to poolside. Each day there was a specially prepared dish available on deck 6 prepared by an exceptional chef (Jerome). Roast suckling pig,roast beef and lamb as well as a steak tartar to die for as well as prawns and scallops and many others. These meals are prepared for both lunch and dinner. Soups are always amazing.Wines are provided, red,white and rose at lunch and dinner which are reasonable but the more exclusive wines which are also available are expensive. Entertainment is restricted to 4 females and a male dancer and their performance is excellent.and if weather permits is performed on the pool deck. Otherwise it's in the theatre. For the more physical active a small gym is available to work off the extra weight that is so easy to put on.. Spa and massages are available. The lounges are comfortable and have singers or pianists playing at set times which are always advised in the daily schedule. Lectures are provided most days by one or other of the on-board guides, naturalists and scientists and are always most interesting and appropriate according to the areas being visited. Briefings and weather forecasts (if appropriate) are held before dinner regarding the next day's activities. In the sub-Antarctic they were were more than interesting and always gave us an appreciation of what we may expect be it good or bad. We have always found the cruise/expedition more than good value for money. The fact passenger size is limited to according to the size of the expedition and guides. Generally around 200 plus or minus a few depending upon how many people are permitted ashore which is dictated by the authorities managing the sites. Zodiac transfers are a breeze and access to/from the ship excellently achieved with ships crew amazing. Announcents are in French and English as there are usually more than a few French passengers on board (and they rule). It is after all a French owned ship. We have Been there and done that now three times and we will not travel with any other company based on ship size and passenger service. Many of the passengers and expedition staff formerly travelled or worked on the Orion which has now left Australian shores. Read Less
3 Helpful Votes
Sail Date: January 2018
Ship looked great from the outside a little unusual but we were excited to go, we had prioritie boarding and could not find any direction to use this perk, the lines were enormous we finally got on board and waited a while to get to our ... Read More
Ship looked great from the outside a little unusual but we were excited to go, we had prioritie boarding and could not find any direction to use this perk, the lines were enormous we finally got on board and waited a while to get to our cabin..here was a surprise a bathroom that wasn’t a bathroom! Neither my wife or I appreciated the European style of the room with the deconstructed bathroom and lame curtain dividing the bedroom from the toilet facilities. And for that reason alone we will be much more selective of the cabin layout, I certainly will not book on the Epic again, the Shows were fantastic. Entertaining,funny and worthy of Broadway... dining was its usual wonderful experience food taste and presentation were wonderful. The ports were also enjoyable I was surprised with Grand Cayman very nice! Been to Nassau enough not to get off the ship but my wife and her friend did go ashore. The private isle Great stirrup Cay was great. The weather was a little cool this time of year so if we cruise in the winter again it will be to ports a bit further south disembarkation was efficient and speedy it seems they were more anxious to get us off the ship than to allow us on Read Less
1 Helpful Vote
Sail Date: January 2018
We chose royal suite 6137 with connecting concierge class 6135 for an important reason. Celebrity has a very old & little known rule — a Connecting cabin to a royal or penthouse suite has the same privileges. This means if you ... Read More
We chose royal suite 6137 with connecting concierge class 6135 for an important reason. Celebrity has a very old & little known rule — a Connecting cabin to a royal or penthouse suite has the same privileges. This means if you are sailing with in-laws (as we were) they are entitled to the same premium beverage package and unlimited speciality dining that we were. This includes dining in Luminae — the suite only restaurant. This includes all speciality restaurants. Upon arrival(11:30) our group of 4 went to the suite check-in. Check-in took 10 minutes tops for all of us. Then almost immediately, we were escorted by a concierge directly to Michael’s Club. We were then greeted by the suite concierge (12:15). We were advised that our rooms would not be ready until 1:00. We went to Luminae for lunch. After lunch (2:00) we went directly to the rooms. We were greeted by Peter the Butler and Mevin the stateroom attendant. Before arriving on the ship, the shoreside concierge had been in contact to learn all of our preferences... Sugar free Red Bull, Vitamin Water, Coors Lite all in the mini-fridge. Grey Goose and Patron Tequila on the in-room bar set-up. Everything was exactly as we had requested. All of this is provided in the royal suites and higher at no additional cost. The cruise itself, we could care less where the boat goes. The main point of going for us is: food, drink, service, casino, and shows. We did go to most of the shows. A- average rating. Casino. A rating. (Mother-in-law did win slot tournament) Tuscan Grille. A+ rating (expected) GO! Qsine. A+ rating (unexpected) if you had not planned on going, GO! Luminae. A+ rating (expected) Siraz is the best sommier. Dominic is the best waiter. This is the 4th time I’ve been on the Summit. It’s a great ship. Not to big, not to small. It’s probably going to be retired in about 5 years. Spend time with your family on this ship in suite accommodations. You will not be disappointed. Disembarkation day — We went to Luminae (7:30) for breakfast. Dominic took perfect care of us. We then made our way to Michael’s Club for the final time. After having one last coffee, the concierge escorted the four of us off the ship directly to our luggage. (Use Suite luggage tags for both royal suite and concierge room) You then see the long line that is immigration/customs. Ugh, but have no fear. The concierge escorted us to the suite line. (To which we heard someone standing in line say “there go the suites.”) It took us 3 minutes to get through where it takes the regular cabins 30 minutes to 1 hour. Then off to FLL and home. Next cruise booked on Celebrity Edge January 6th, 2019. Read Less
8 Helpful Votes
Sail Date: January 2018
The Seaside is absolutely beautiful but has many problems. If you want to wait for elevators and finally walk away and walk the steps this is the cruise for you. It only has CNN as news, intermittent strong smell of sewer in the halls(and ... Read More
The Seaside is absolutely beautiful but has many problems. If you want to wait for elevators and finally walk away and walk the steps this is the cruise for you. It only has CNN as news, intermittent strong smell of sewer in the halls(and more often in our stateroom), back to back cruises have exact duplicate of the 1st week in food and theater. The theater attendants cause huge disruptions as they continue to seat people even after the first song/act. Immigration pass through at end of 1st week took an hour and 1/2 due to MSC holding us in the hall for about 45 minutes before allowing us to returning to the ship. If you don't register your credit card within 48 hours, you have to settle your bill in CASH. They take lots of short cuts on the food in the buffet –lots---(no half-n half, creamer or real butter on last 2 days of cruise) buffets are 95-97% the same food every day and were crowded and very noisy. Lunch in the dining room always takes at least 1 hour and 45 minutes. No one encourages hand cleaner before entering buffet or dining room(it's available but people do not use it). Hand rails on stairs are rarely cleaned. All music in theater was recorded, no live orchestra, 3 of the shows were great the rest had super shrill voices/singing. Room steward and dining room attendant were great, wonderful. Since I visited the service desk often, I found several of the attendants pleasant but with their hands tied as far as positive results. Very disappointed after so much anticipation and excitement to sail with MSC on their new ship. Read Less
Sail Date: January 2018
We had a nice vacation planned, fly from Germany to Capetown, spend a few days there and then go on a short cruise to Durban to meet our guide there for a Safaritour. Well, the first and third part worked out well, but the cruise,,, The ... Read More
We had a nice vacation planned, fly from Germany to Capetown, spend a few days there and then go on a short cruise to Durban to meet our guide there for a Safaritour. Well, the first and third part worked out well, but the cruise,,, The itinerary said embarkation starts at 12:30, so we decided to get there at around two pm in the hope of avoiding the biggest rush. When we got to the cruiseterminal, there were still people coming off the ship, so naturally embarkation hadn´t even started. There were already long lines out in the rather hot sun because the terminal is much too small to handle a "regular size" cruiseship. Some of those waiting in line didn´t make it on board before six pm. We were lucky, because we had priority embarkation through our having gained "black" status via the statustransfer-program MSC is running currently (we are Elite Plus at Celebrity Cruises). Even so we had to wait one and a half hours, before we got on board. I think Capetown Harbor and MSC are about equally to blame for this. Like I said, the Terminal is very small and there were only three or four counters( of a possible ten or twelve) open when embarkation finally began. Then ther was the rather stupid setup by MSC having the commercial photos (those you can later buy) taken right after the security check and the onboard photos taken one by one after entering the ship single file on two gangways. It would make more sense taking the necessary photos right after the security check and position the voluntary photos somewhere later. Well, when we finally had made it on board, the fun really started. At MSC the cabins are supposed to be open and you find your roomcard inside. Naturally our cabin was locked and it took another half hour until somebody came to open it for us The cabin itself was very nice,only the sofa is looking very old, but overall the cabin is nice and roomy. It even has a walkable closet. After some exploring in the cabin, we discovered that the safe was locked, so another trip to the reception and more time waiting in the cabin instead of exploring the ship. The ship was supposed to get on its way to Durban at six pm, but by then there were still people embarking and the first announcements were made that " due to the strong winds" our departure would be delayed by several hours. We spent a nice evening on board after a rather ho-hum dinner with several beer buckets (remember we´re Germans) and went to bed. Next morning we´re still in Capetown and the first lttle panic sets in with our companions if we can make it to Durban in timeto meet our guide. All morning announcements are made that we are still a little delayed due to the strong winds, although on the ship´s tv the winds are shown at 21 knots, which doesn´t seem too extraordinary- If a cruiseship can´t handle 20 knot winds, they might as well beach it somewhere or make it a hotelship in some port... By noon the reception had just reassured us, that we would still reach Durban on monday, when the announcement came that MSC couldn´t guarantee the hour or even the date of the arrival in Durban and everybody who wished to disembark could now do so. The process involved another long wait in line and in the early afternoon our shortest cruise ever thankfully ended... Read Less
Sail Date: January 2018
Too many unsupervised children and fights on the ship. The cruise line did not take control of the out of control passengers until it was too late. Dining rooms could not keep up with the demand which caused either over cooked or cold ... Read More
Too many unsupervised children and fights on the ship. The cruise line did not take control of the out of control passengers until it was too late. Dining rooms could not keep up with the demand which caused either over cooked or cold food. Forget about trying to get a lounge in the solarium. Public bathrooms were gross and dishes and glasses left in hallways and elevators. The shows and comedian were excellent. The bar room staff was great and the choice and quality of the beverages was very good. Thank you to Blaz Potokar for making our dining experience an absolute pleasure. Your attention to detail was outstanding and greatly appreciated. Would also like to thank Dimitar Stojanovski for his assistance. Our stateroom attendant was excellent - Carlos Tannis. Surprisingly embarkation and disembarkation went very smoothly regarding the amount of travelers on board but I would not recommend this large of a ship for any seasoned cruiser. Read Less
Sail Date: January 2018
Going through the Panama Canal was something that I always wanted to do, so this was the cruise for me. We have been to Miami before so we didn't do anything special before the cruise. Embarkation was totally smooth; ... Read More
Going through the Panama Canal was something that I always wanted to do, so this was the cruise for me. We have been to Miami before so we didn't do anything special before the cruise. Embarkation was totally smooth; Disembarkation.....not so much. Because of bad weather the ship had to slow down and we were late getting into Long Beach. Then, it took forever before they started calling groups to disembark. We had booked the Carnival Shuttle to take us to the airport and that was a complete disaster; they had long lines of people, but few buses available. Some people were beginning to panic about missing their flights because of getting into port so late and then not having a bus available. This was our 4th time on the Splendor, so we were familiar with the ship, and the decor doesn't bother me. Our cabin was fine; our Steward and his helpers were GREAT! The dining was more of a problem. We had Your Time Dining and didn't have to wait, but the waiters seemed to be rushing around and it took forever for our food to arrive. So, we ended up eating in the Lido buffet more than usual. And I had a problem with that. While they offered a good selection, it seemed to me that the hot food was NOT hot. By the time you got your plate to a table and started to eat, everything was definitely cold. And one night I woke up with severe cramps rolling through my stomach. After heaving up what was in my stomach and spending a lot of the rest of the night sitting in the bathroom, I felt pretty good the next day. The man putting on the Journeys programs has a lot of interesting things in his presentations, but.......he was on the cruise that we took from Vancouver to Hawaii, and the 2 programs we attended on this trip were the same as he did on the previous cruise, so we didn't go to the rest of his programs. The comedy shows were mostly good, although there was one "comedian" who really wasn't very funny. We booked our excursions through Carnival and learned a lot about each of the countries we visited. However, in Costa Rica, we had booked our tour for 8:15 to 12:30 (4 1/4 hours), because we had other plans for the afternoon. The afternoon before, we noticed that our tickets said the tour started at 9:30. When inquiring at the Excursions desk we were told that the tour times had been changed to 9:30 & 11:30. Then, to start with, all of the tours were late leaving the ship. It was 10:15 when we finally left, and we didn't get back to the ship until 5:30 (7 1/4 hours) The ship was supposed to sail at 5:00, but there were 3 busloads of people not back yet. At the alligator place, we were offered a banana and some cut-up watermelon, but other than that there was no place to get anything to eat in that 7 1/4 hours. And when we got on the train (the last leg of the tour), they came through with bottles of water, Coke & beer........which you had to pay for. I don't know how much of those problems were Carnival's and how much were the tour company's. And to add insult to injury......that same tour DID leave at 8:15. We had booked the tour a long time before some of the people who were on the 8:15, so I don't know why we were shifted to 9:30, or why we were told that the 8:15 had been cancelled. As I said, we learned a lot in the ports that we visited, so in general I enjoyed most of the cruise. But, as others have said in their reviews........why do they keep the interior of the ship so COLD? Everyone was wearing sweaters or jackets. Read Less
Sail Date: January 2018
I have taken several cruises with Carnival and really wanted to do the Panama Canal. This may be my last cruise on Carnival, but it won’t be my last cruise. I am saddened because that means that I have to give up all my reward ... Read More
I have taken several cruises with Carnival and really wanted to do the Panama Canal. This may be my last cruise on Carnival, but it won’t be my last cruise. I am saddened because that means that I have to give up all my reward points, I am almost up to Platinum, but My disappointment in nearly every aspect of the cruise makes me sure that other companies can do it better. The staff were wonderful, but every night dinner took more than two hours to be served in the dining room, our room steward was always very late getting our room cleaned up, The buffet tables were ALWAYS dirty, and many times the lines were long to go or come from anyplace. The real problem is that there were simply not enough staff to do the job. All the staff we interacted with worked very hard, but when you are overworked, the overall experience you re trying to create suffers. I also have to say that this American Table menu gets old after just a few days. The food was ok, but it was certinaly not any better than a common chain food diner. There were too many sea days with nothing to really do, and the Fun Academy guy had many, many facts wrong. Read Less
Sail Date: January 2018
We chose this cruise so we could cover 10 islands in 2 weeks with only one repeat. We enjoyed the ship, the staff were very friendly and the food was good. We ate breakfast and lunch in Windjammer and dinner at the early sitting in the ... Read More
We chose this cruise so we could cover 10 islands in 2 weeks with only one repeat. We enjoyed the ship, the staff were very friendly and the food was good. We ate breakfast and lunch in Windjammer and dinner at the early sitting in the dining room. Great table companions and great service. The staff really work hard to please. The 2 cast productions were well done but a few more familiar songs would have been nice. The headliner performers were all quite good especially the juggler. There was too much repetition on the 2nd cruise with the identical movies shown and even the Love and Marriage game show was won by the same couple answering the same questions 2 weeks in a row! Overall we enjoyed the break from the cold and snowy Canadian winter. We understand there was a Cruise Critic get-together on board which we missed. How do we find out about future gatherings on board when we are cruising. Somebody please let us know. Target 100 Read Less

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