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10,400 Luxury Cruise Reviews

We chose Scenic because of the high level of service our travel agent mentioned. There are no surprises as to the cost as there are no up charges. Everything about the food and drink is top notch. The crew is fantastic. The shore ... Read More
We chose Scenic because of the high level of service our travel agent mentioned. There are no surprises as to the cost as there are no up charges. Everything about the food and drink is top notch. The crew is fantastic. The shore excursions offered are great. In fact, you could do this same cruise, pick the opposite excursions, and have a totally different experience. We chose the excursions to Szentendre, Salzburg, Bratislava, and Regensburg. There were also tactical stops in Dürnstein and Melk. Our cabin was fairly roomy and very comfortable. I think having the balcony as an extension of the room is better than having the balcony outside. We still had the extra space and didn’t need to sit outside when it was chilly. My happy place on the ship was a heated patio near the bow of the ship. We had great views while cruising the Danube. Overall, an excellent value. Read Less
Sail Date October 2019
We are wine lovers and had heard about this from friends. Scenic puts the L in Luxury! Every detail is taken care of and and every request is met as part of the service. Staff are amazing, the ship is beautiful, and the activities are ... Read More
We are wine lovers and had heard about this from friends. Scenic puts the L in Luxury! Every detail is taken care of and and every request is met as part of the service. Staff are amazing, the ship is beautiful, and the activities are top notch! The dining is 5 star, with excellent wine pairings to accompany the meal selections. It really is all inclusive — you would be hard pressed to include additional charges, unless at the spa, massage therapy or hair salon. The tour guides that accompany the excursions are extremely knowledgeable and personable. The variety of excursions is diverse enough to meet the interests of all travellers, and allow for accommodation for passengers with mobility issues. For example, the bike tours offered always offer a friends of cyclists bus option. The cabins are very well appointed, the beds are heavenly, the pillow menu ensures all have a great sleep. We will definitely be repeat clients. Read Less
Sail Date October 2019
Greetings! I am a former luxury cruise TA and had sailed on Serenity 3 times in a PH, about 12-14 years ago. This is the my first time back as a 'civilian' and first time on Crystal for my husband. Our last 4 cruises have been ... Read More
Greetings! I am a former luxury cruise TA and had sailed on Serenity 3 times in a PH, about 12-14 years ago. This is the my first time back as a 'civilian' and first time on Crystal for my husband. Our last 4 cruises have been NCL, NCL, Cunard, Cunard. Much has changed with Crystal since my last voyages and I had been warned that it 'isn't what you remember' but my expectations were exceeded in almost every way, We had a standard Oceanview on deck 7. Sure we missed a balcony but otherwise the cabin was great. The most outstanding & memorable aspect was the dining. Every single day, no matter where we ate, every meal was great. I don't know how many times one of us would taste something & say "mmm..wow, that's so good" And we're foodies...not easily pleased. I am a pescatarian but I never felt there weren't enough non-meat options for me. All the fish & seafood dishes were wonderful, fresh and creative. My husband did have beef a few time and this in the only time he felt a bit let down. Having had very dismal desserts, pastries etc on our previous cruises, the outstanding desserts on the Serenity were a welcome relief. Kudo's to the Exec Pastry Chef! We dined at every venue for dinner & in order of most liked to least, we would rate them: Prego, Waterside, Umi Uma, Silk, Churrasqueira. We would gladly do all again but pass on the last...not quite up the standards of the others. Prego is wonderful, best menu, best service, a real highlight. The other 'bests' for us were the production shows - top notch singers & dancers, very professional & entertaining. And the guest/space ratio. My husband was so impressed with how much public space vs guests there is on the Serenity. We were never crowded, virtually no lines, always a lovely, calm atmosphere. My 3 top observations: - relaxed dress codes were noticeable since my last Crystal voyages, but I was pleasantly surprised that about 80% of the guests still dress up for dinner...women in cocktail dresses, men in casual office or suits/sport jackets. We dressed up every night but 1 (after a very long day in Florence/Pisa) I love this aspect of cruising and so did most of my fellow pax from the look of things - the service was great, especially the bar & wine stewards... far more attentive than any cruise we've done where alcohol is a revenue maker. At dinner I had to start saying 'no, thanks' with my hand over my wine glass! Too much of a good thing and all that! - I did find that the friendliness of the crew overall may have been a wee bit less than I remember but it was still excellent and I wish I had written down some names to include in the survey sent by Crystal. Definitely some outstanding service by some individuals. Read Less
Sail Date October 2019
We chose this cruise because we enjoyed our previous Scenic cruise in 2018 from Budapest to Amsterdam, and because we wanted to visit the Bordeaux area and then take advantage of the cruise extension to Madrid. It was a very memorable ... Read More
We chose this cruise because we enjoyed our previous Scenic cruise in 2018 from Budapest to Amsterdam, and because we wanted to visit the Bordeaux area and then take advantage of the cruise extension to Madrid. It was a very memorable experience: the food was excellent, the service outstanding and the excursions were very interesting and efficiently run. All the crew were friendly and welcoming and the cruise director was very efficient and amusing company. In Madrid our Scenic cruise director was very pleasant and went above and beyond to make everyone feel comfortable. The hotel was very central and the two excursions (a city tour and a visit to the Prado art museum) were very well organized. We also had a very enjoyable dinner with the whole group which consisted of guests from the Porto cruise as well as ten of us from the Bordeaux cruise. Overall, our holiday was a great success and we would recommend Scenic to anyone looking for a stress free enriching experience. Read Less
Sail Date October 2019
We just returned from our cruise. Fantastic in all ways. Our airplane was cancelled 2 days in a row by Air Tahiti Nui (a whole other matter) and we would not be arriving to Tahiti until 1 hour after the sailing time. We called Windstar ... Read More
We just returned from our cruise. Fantastic in all ways. Our airplane was cancelled 2 days in a row by Air Tahiti Nui (a whole other matter) and we would not be arriving to Tahiti until 1 hour after the sailing time. We called Windstar to see how to meet the ship in Moorea. They got involved with the air company even though we did not book our air through them. Customer service was amazing and they held the ship in port until we arrived. I would not hesitate to book them again. The whole cruise experience, Room, Food, Service is top notch. I even lost my souveniors while tendering and did not realize until I returned I did not have them. They had it in lost and found and are sending them back to me at home. AMAZING! The ship itself is a little worn but very well kept. If you are a snorkeler, the water is so clear and beautiful anywhere we went. The private islands were just what you would think paradise should be. Nothing was too much to ask of anyone. I can't imagine visiting all the places we did with room and food for less money that we paid for the cruise- as long as you can pay a discounted rate. Read Less
Sail Date October 2019
We chose this cruise for it's Spain-intensive itinerary and no at sea days. This turned out to be a mixed blessing, as we did private tours (Spain Day Tours, which we greatly recommend). All of the tours involved van/bus rides of ... Read More
We chose this cruise for it's Spain-intensive itinerary and no at sea days. This turned out to be a mixed blessing, as we did private tours (Spain Day Tours, which we greatly recommend). All of the tours involved van/bus rides of 1-2 hours, and quite a bit of walking, so we were pretty tired and had no at sea days to recuperate and just enjoy the pool, spa, or the rest of the ship. This was our third Oceania cruise overall, and this time it was just me and my wife (no kid or parents). Even though we tend to keep to ourselves, we met a lot of amazing people during this cruise. At the specialty restaurants, we were required to share tables in order to get an earlier dining time. All of the people we met were modestly to wildly successful, loved to travel, and were a delight to spend an evening with! If you are this type of person, and aren't hypercritical about your room, food, etc. you are going to have a wonderful time on Oceania Marina. Just sit back and let it happen! Observations: - We didn't spend a lot of $$$ on alcohol. We did take advantage of happy hour drink prices at Horizon's, the captain's cocktail party, and discounted drinks each day at the pool (we only had time to use the pool twice though). - Free internet was greatly appreciated. I only used it to check personal email and do some photo editing. The wifi reception wasn't great in our room, but I'm an early riser and would go up for coffee and then sit with my laptop in the library where the connection was great. It's a charming and quiet place to sit. - There is no nickle and diming on Oceania to buy drink packages, buy photos, etc. Very relaxing. - There was more storage in our room than we needed. That was a first!! Unfortunately our oversize luggage wouldn't fit under the bed. - If pressed, we might have noticed a slight decline in the food quality since our previous Oceania visits. Friends we met on board thought so too and one had a pleasant conversation with the head chef about it. But we still enjoyed our meals immensely and this is not really a complaint. My favorite specialty meals seem to change every cruise. This time I liked Toscana the most; Polo Grill was my least favorite as my steak was just OK (loved the pork belly appetizer and the dessert sampler though!). - I would have liked to leave our balcony door open at night and sleep to the waves, but there is too much wind whistling for that. We slept very comfortably with the door closed. - There are plenty of hand sanitizing stations around the ship, and the staff won't let passengers serve themselves at the buffet (these are very good things!). The ship was spotlessly clean. We can't wait to go back to Marina or any other Oceania ship for that matter!!!! Read Less
Sail Date September 2019
We chose this cruise because it I had good comment on the company and also because there were a great opera singer on board (Marc Hervieux!) We had an even better time then we tought we would. I would return anytime! Service was ... Read More
We chose this cruise because it I had good comment on the company and also because there were a great opera singer on board (Marc Hervieux!) We had an even better time then we tought we would. I would return anytime! Service was exceptionnal, The 2 captains were very professionnal and close to passengers. The excursions were well suited for everyone since there were different group for everyone fit. Entertainement was a delight for ears. The company should do more cruises with great artist like that. We had the chance to have a french cruise since 85% of the ship's passengers were from Quebec and we really appriciateted all the french part since we were in France. Going in France and having an English time would not have been so immersive within the French culture. I really hope Emerald (Scenic will take that into consideration in future cruises!) Thanks all the staff! Read Less
Sail Date September 2019
We were looking for a special way to celebrate our 35th anniversary and decided on the Viking Mediterranean Odyssey. Neither of us had ever been to Europe and it had always been a dream of mine. We had heard so much good about Viking ... Read More
We were looking for a special way to celebrate our 35th anniversary and decided on the Viking Mediterranean Odyssey. Neither of us had ever been to Europe and it had always been a dream of mine. We had heard so much good about Viking that we decided to go for it! Had a rough start-flight was cancelled and arrived late missing Venice...but that wasn't on Viking. Once on board, it was all good! The atmosphere on board was instantly calming and made it easy to forget the beginning and enjoy the ship and all the great ports. Our excursions were all very interesting with knowledgeable guides. Viking thinks of everything that you could possibly need and more! I especially enjoyed the breadsticks and limoncello after an all day excursion in Rome. The staff was so attentive and knowledgeable. Our room was kept spotless, the food was unbelievable and there were so many places on the ship to relax and unwind. I was also a big fan of afternoon tea in the Wintergarden. I will never cruise on one of the megaships again -- the size of the Viking ship was perfect. No pushing your way through the casino crowd after dinner or manuevering through the shoppers trying to get a "deal". This was hands-down the best trip ever! Read Less
Sail Date September 2019
Just got back from a three night cruise with a group of friends to celebrate one of our friends significant birthdays. Had never been on a cruise ship before and thought the overall experience was fantastic. The ship is still very new, ... Read More
Just got back from a three night cruise with a group of friends to celebrate one of our friends significant birthdays. Had never been on a cruise ship before and thought the overall experience was fantastic. The ship is still very new, having been built in 2017. Our cabin was excellent and we spent so much time sitting on the balcony watching the sea pass by. The modern cruise ships are so stable, with very little impact from the waves of the ocean. The service and assistance from the staff was fantastic. We were made to feel so welcome when we got on board and this level of hospitality did not cease for the duration of our trip. Nothing ever seemed to be a bother for any of the staff. Overall, I would rate the ship, the staff, the service and facilities as excellent and would recommend this cruise ship highly. Read Less
Sail Date September 2019
This was my first river cruise and won’t be my last. Had a wonderful experience on the Scenic Crystal. Wonderful staff, great excursions, food was outstanding. We came with a group of 18. Couldn’t have been a better way to travel with ... Read More
This was my first river cruise and won’t be my last. Had a wonderful experience on the Scenic Crystal. Wonderful staff, great excursions, food was outstanding. We came with a group of 18. Couldn’t have been a better way to travel with this many people. We had 160 people on our boat but never felt crowded. Plenty of space to accommodate our group.They had such a nice variety of excursions. Always something for all interests. The staff saw to our every need. They all seemed to work together as a team . The food was very good. Loved that we had 2 nights with different dining experience’s outside of the normal dining room. Nice variety of entertainment . Also very happy with the way they timed everything. Never felt rushed or over scheduled but yet we saw and did so much. Very well organized and run operation. Loved that everything was included. No upgrades required. Thank You Scenic Crystal for a wonderful first River Cruise. Read Less
Sail Date September 2019
Chose this cruise because the ship went to Normandy, and we had never been to Paris. The ships was fairly new, and was excellent in every way. All inclusive, so never paid for anything else but a little laundry, cruise director Valerie, ... Read More
Chose this cruise because the ship went to Normandy, and we had never been to Paris. The ships was fairly new, and was excellent in every way. All inclusive, so never paid for anything else but a little laundry, cruise director Valerie, was exceptional. Food and beverage was outstanding. I think you would be hard pressed to find a better cruise line than scenic. I would highly recommend this cruise line. Shore excursions were handled by experienced professionals who were very well versed on subject matter. Ship could have had a few more onboard activity’s. Average age of travelers was about 75. All of the employees were helpful and courteous. We have cruised on larger ships before, but never again. Smaller river cruise is better, we were double parked many times with other ships, and very few were as nice as scenic. Tauck was the only other one that looked as nice, but the ship was older. Read Less
Sail Date September 2019
We were a little concerned we might find a river cruise a little 'small' compared to ocean cruising but we should not have been concerned. It was a simply amazing experience - first class scenery, experiences, staff, food and ... Read More
We were a little concerned we might find a river cruise a little 'small' compared to ocean cruising but we should not have been concerned. It was a simply amazing experience - first class scenery, experiences, staff, food and company. The excursions were wonderful - the Golden City of Salamanca, a wonderful concert in a church in Porto, the most amazing scenery. There was the chance to do more strenuous excursions if you wanted to. The staff and the food were the best we have ever experienced on board any ship and all staff from the Captain down were very interactive and funny and nothing was ever too much for any of them. Of course the cabins are smaller - otherwise we would not fit in the five locks up the Douro river! However, they were luxurious and the beds very comfortable. The highlight of the trip for me was the photography. This was a cruise in partnership with National Geographic and not only did we have an expert lecturer Tim Weed, but also a photographer Gianluca Colla. He was patient, very funny, interactive and very tolerant of stupid questions. The staff would join in - whether it was the head chef dancing at the lunchtime barbecue or the bar staff in the evening. The butlers did everything and were completely down to earth. Read Less
Sail Date September 2019
We chose this cruise as it was something my elderly mother and father had always wanted to do. My father passed away before they had the chance to go so we did a mother daughter trip. The ship was beautiful and the staff were incredible ... Read More
We chose this cruise as it was something my elderly mother and father had always wanted to do. My father passed away before they had the chance to go so we did a mother daughter trip. The ship was beautiful and the staff were incredible with their service no matter what role they had on the boat. The food was amazing - as was the wine selections it was truly a wonderful experience and a wonderful way to see the Seine and its rich history. The organised trips were good although my only feedback on these were some were very arduous for any one really elderly or with mobility impairments. Although in saying this the cruise director was very good at describing each tour option the evening before. This was a lovely experience and total "all inclusive" so the price covered everything except the hairdresser or the massage, no tipping required. We could not really fault this except the weather could have been a little kinder :-) Read Less
Sail Date September 2019
Travel agent recommended. Everything was wonderful. We enjoyed the room very much except for the septic odour that was prevalent on a number of occasions and the lighting, which was not very good, especially for the application of ... Read More
Travel agent recommended. Everything was wonderful. We enjoyed the room very much except for the septic odour that was prevalent on a number of occasions and the lighting, which was not very good, especially for the application of make-up. The cleaning staff did an excellent job of taking care of any requests we had and tried on a number of occasions to get rid of the door, with some success but it did not last long. The odour did make it difficult to sit on the balcony for any length of time. The staff was absolutely wonderful, extremely helpful and very personable. They made the trip as wonderful as it was. I would recommend Scenic to my friends based on the excellent service the staff provided. The food was excellent and the selection of shore excursions gave everyone an opportunity to see many various parts of the country. Great job again by the crew. 6 stars out of 5********. Read Less
Sail Date September 2019
I hadn’t been to any of the destinations on this cruise but the destination I was really excited about was Eidfjord, and I wasn’t disappointed. We flew to Bergen and were met by Viking representatives at baggage reclaim. As soon ... Read More
I hadn’t been to any of the destinations on this cruise but the destination I was really excited about was Eidfjord, and I wasn’t disappointed. We flew to Bergen and were met by Viking representatives at baggage reclaim. As soon as our luggage appeared we were escorted to the waiting transfer minibus. As we arrived late afternoon we went straight up to our cabin after a very smooth check in and welcome glass of champagne. Our cases arrived a few minutes later with our cabin steward, who introduced himself and was very helpful and friendly throughout the cruise, as were all the ships company, from cleaners and maintenance engineers to the officers and entertainment team. Our cabin was a deluxe veranda, and very spacious and well equipped. The wardrobe was very roomy with extra hangers available from the cabin steward. All cabins have a balcony, which is not only great for early evening drinks, but also early morning sailing into port. We got up at 6 on the morning as we sailed into Stockholm, to see all the tiny islands. Spectacular! And it was wonderful in Eidfjord to be able to sit and relax with a drink in such a beautiful setting. There were several very gifted classical musicians on board who rotated around the public areas- pianist, guitarist and string duo. They provided a very pleasant atmosphere to relax in. A resident singing group performed in concerts in the theatre accompanied by the resident band , all excellent value. There are several restaurants which all provide a very high standard of service and a wide range of choices, with special menus to reflect the port being visited. I am vegetarian and there was always plenty of choice. Hygiene is very important on a ship, and there were wash basins and sanitisers at the entrance to the World Cafe, which is a buffet. The toilets around the ship were spotless and were checked very regularly. Handrails were also often cleaned during the day and I felt that the standard of cleanliness at all times, throughout the ship, was extremely high. The public areas of the ship never felt overcrowded- never any need to reserve a lounger in the pool area! Although most of the passengers were of an age, there was plenty to appeal to the younger end of the range including the gym, a wonderful spa and range of entertainment. We were very lucky to have such good weather throughout our cruise. It was only raining on the last couple of days, and even then we managed to dodge the showers on our shore excursions. As local guides were employed by Viking, it was fascinating to hear their personal experiences as well as learning so much about our destinations. We had a wonderful holiday and would recommend it to anyone who is interested in experiencing interesting places in an inspiring setting , and not to those expecting entertainment 24/7. Read Less
Sail Date September 2019
I had done the Rhine River Cruise before and thoroughly enjoyed it. This one was equally as brilliant but maybe a little less “hectic”. A joy from beginning to end. The staff were so friendly, welcoming and professional. The food ... Read More
I had done the Rhine River Cruise before and thoroughly enjoyed it. This one was equally as brilliant but maybe a little less “hectic”. A joy from beginning to end. The staff were so friendly, welcoming and professional. The food was exceptional. The scenery and tours were all first class, five star all the way! Everything was so well organised that you knew every day exactly what time to expect everything to happen. The executive chef, captain, crew, manager, cruise director bar attendants, restaurant, waiters and waitresses were all very professional and friendly. Every excursion we went on was extremely interesting and the guides were very interesting and friendly. I would not hesitate in recommending this cruise to anyone. The only thing I would advise is to make sure you are reasonably fit because even the tours said to be easy walking etc could be very tiring. Do it now! Read Less
Sail Date September 2019
Having loved our Viking River Cruise in 2017, we decided to try the Viking Ocean Cruise. So glad we did. Everything about the ship and the crew was exceptional. The atmosphere, the food, wine, shore excursions, on board activities, it ... Read More
Having loved our Viking River Cruise in 2017, we decided to try the Viking Ocean Cruise. So glad we did. Everything about the ship and the crew was exceptional. The atmosphere, the food, wine, shore excursions, on board activities, it was all marvelous. With only 930 passengers, one never felt crowded and we never had to wait for a table or any type of service. The crew was super professional, courteous and friendly. They helped to create an atmosphere wherein it was easy to make friends with fellow passengers. The cabin design was streamlined and gave a sense of space. Having all cabins with balconies is a huge bonus. Having room service breakfast on our balcony a couple of time was a lovely luxury. The staff in all the restaurants, bars and spa were fabulous. We attended several shows, all of which were fun and entertaining. We have already booked our next Viking Ocean cruise and can't wait for it. Thank you Viking! Read Less
Sail Date September 2019
We wanted to visit this part of the world and this itinerary gave us the perfect opportunity to see several places in one holiday. We enjoyed all the stops, and loved everything about the onboard experience. The ship design, decor and ... Read More
We wanted to visit this part of the world and this itinerary gave us the perfect opportunity to see several places in one holiday. We enjoyed all the stops, and loved everything about the onboard experience. The ship design, decor and upkeep are excellent. Food and drink are fabulous. We especially loved Manfredis restaurant, but we enjoyed the Chefs Table too although we selected our menu carefully because not all of them appealed to us. The Restaurant was consistently high standard, Mamsens deli has a limited selection but us great for a simple breakfast or lunch. There are bars everywhere so you don’t have to go far for a drink. The Explorers Lounge bar was our favourite spot because of the stunning views. There is a main pool with covered and uncovered loungers and sofa style seating, and and aft infinity pool with loungers that shares space with the Aquavit terrace. We hung out at the aft pool. There is a sun deck too. Absolutely no problem finding somewhere to chill out. Every staff member was great to interact with. Read Less
Sail Date September 2019
Great service from housekeeping to the cruise director and captain. Waiters were top-notch and worked extremely hard. Food was very good as were all the drinks. Scenic also hosted a private concert for the passengers at a palace in ... Read More
Great service from housekeeping to the cruise director and captain. Waiters were top-notch and worked extremely hard. Food was very good as were all the drinks. Scenic also hosted a private concert for the passengers at a palace in Rastaat. The Tailormade App made sailing really interesting, particularly down the Rhine Gorge. We sat on top, enjoying the sun and the incredible scenery while the app told us details about the castles and towns we passed. Waiters went up and down the stairs bringing drinks and you barely had time to finish one before they were asking if you needed another. We used the laundry service, placing our bag of laundry on the bed before leaving for a morning excursion. We got the laundry back expertly folded before dinner that night. If I had one complaint it is that the ship seemed to dock a long way from wherever the excursions were resulting in bus rides. This shortened our stays on shore. All in all, I recommend Scenic 100%. Read Less
Sail Date September 2019
We chose this cruise initially because we were attracted to the itinerary which included Monet and Van Gogh homes and the Normandy beach Memorials. We chose Avalon because the rooms were spacious and bed faced out on sliding doors instead ... Read More
We chose this cruise initially because we were attracted to the itinerary which included Monet and Van Gogh homes and the Normandy beach Memorials. We chose Avalon because the rooms were spacious and bed faced out on sliding doors instead of balconies limiting inside space. We were so pleasantly surprised! All of the cruise employees spoke English, were very pleasant and helpful and spent their day making sure everything was well taken care of. Our cruise director Jean Loup was always available, and coordinated all of the excursions with attention to detail to assure that we arrived early so that we dodged the crowds and all of the guides were knowledgeable and pleasant! To the very last day even when we left the ship he worked tirelessly to make sure all went smoothly! Our room was just as advertised, it and the ship were immaculately clean, the food was outstanding and the ride was smooth as silk! Special shout out to Octavian, Simone, Valentin, and George on the wait staff they were always there if we needed something! Our only negatives were not against Avalon. France as is much of Europe is not an accessible trip, it is difficult at times to navigate, though Avalon did twice hook us up with so all trolleys which got us to the top of Etratat’ and to the top of Montmartre, which we would have never seen otherwise! And, Paris was like any Metropolitan City difficult on your own (when you are of a certain age). All in all Thank you Avalon for making our trip the best it could be! Read Less
Sail Date September 2019
We booked this cruise almost 2 years ago. We liked the itinerary very much, particularly the 2 days in Bordeaux and several other ports in France. We also saw that this would be a special culinary cruise with Jacques Pépin attending, so ... Read More
We booked this cruise almost 2 years ago. We liked the itinerary very much, particularly the 2 days in Bordeaux and several other ports in France. We also saw that this would be a special culinary cruise with Jacques Pépin attending, so that was of interest to us too. This was our fourth cruise with Oceania and our second in Europe with them. We have also done a number of cruises on other cruise lines, including principally HAL. This was one of the best cruises we have taken. The ports we visited on this port intensive cruise, i.e.12 different ports in 12 days, were all great with two exceptions, Brest and Ferrol - not sure why these are included in the itinerary but they allowed us some downtime. The service on the was excellent throughout. The ship is in great shape and is extremely well maintained. Everything is immaculate. We really liked our stateroom. Our cabin steward was wonderful and when we had requests she followed up on them right away. We only took in two of the evening shows but they were both very good. We didn’t go to a couple of shows because they were for an older demographic (and we are 64 and 63 years old!). We felt we were about average age for the general population on board. There were minimal activities on board during the day. Since this was a port intensive trip and during the day virtually everyone leaves the ship to visit the port or go on excursions, this wasn’t a problem for us. On the Marina the 4 o’clock high tea tradition continues and we very much enjoyed that. We made it back in time to the ship for high tea at least 3-4 times. The high tea in the Horizons lounge with beautiful views in every direction, the classical music quartet and delightful snacks - little sandwiches, pastries and scones with jam and clotted cream – is a real pleasure. Based on previous cruises with Oceania we had high expectations for the food. Overall I felt the quality of the food was very good. However, even though this was a special culinary cruise with Jacques Pépin there were very few cases where we "blown away" by dishes we tried in the MDR nor were there any special dinners in the MDR. There was a French menu night held at the Terrace Café but for some reason they did not do that in the MDR - strange. The specialty restaurants were all excellent, as usual. Breakfasts and lunches at the Terrace Café and Waves were fine. On the downside we tried the Terrace Café for dinner one night to eat outside and I had one of the worst steaks of my life there. So we didn't return to the Terrace Café for dinner after that. Also, Oceania advertised its new plant-based choices extensively so we were looking forward to trying that out. We were a little disappointed - we didn't see much difference in the number of plant based dishes on the menu as compared to previous cruises and some of these dishes we tried were not chef quality - we do better at home. We took a mixture of Oceania excursions (4) and excursions we organized on our own or with others (2). In other cases we explored on our own. Ports like Bordeaux are great for that. Also in several ports (La Rochelle, Bilbao, Ferrol) we took advantage of the free shuttle buses that Oceania provided, which took us into the heart of the city and from there we set out to explore. We found the Oceania excursions we selected were generally well organized and interesting but they are pricey - we used our O-Life option to cover the cost of 3 of the excursions. Standard complaints about the internet being very slow and spotty still apply. Hopefully they will be able to improve that next time the ship goes into dry dock for renovation. Overall our experience on this cruise was very positive and we hope to do another Oceania cruise sometime soon. Read Less
Sail Date September 2019
Wanted to go to Amsterdam and liked the ports for this cruise. Had not been to Spain or Portugal before. We spent 4 nights in Amsterdam before the cruise. Embarkation was very fast - this is our 5th cruise with Oceania and we arrived ... Read More
Wanted to go to Amsterdam and liked the ports for this cruise. Had not been to Spain or Portugal before. We spent 4 nights in Amsterdam before the cruise. Embarkation was very fast - this is our 5th cruise with Oceania and we arrived when it is usually most busy but there were more than enough people to log us in, get room cards, etc. Disembarkation was also amazing. Instead of being dumped off at the airport (we paid for the transfer at Lisbon) the representative on our bus actually escorted the entire group to the check-in counter we needed for our flight. Never had that happen before.The Delta check in people were also very tourist friendly and explained where to go for security and our gate. Have never had such great service at a foreign airport. Ship and cabin were exactly as previous cruises and the level we have come to expect for service and quality. Things I noticed since the last time on Marina - June 2017. No lunch service in the Grand Dining Room - Terrace and Waves only but the Terrace at lunch had even more options than before. Definitely have upped their game at Lunch. Waves also had an improved Juice Bar that I started using every day. Recommend the Sweet Green! Due to high seas one port was missed (Biarritz tender) but an extra day in Bilboa was taken instead - no extra day at sea. I had to take motion sickness pills 3 times on this cruise which is a record for me (we would leave a port during dinner!) but otherwise we were in port so much that the high seas were not a problem. Only went to Entertainment at night once - 9:30 is too late but it was very good. Participated in activities on ship - games led by Entertainment staff which were fun. Did not do this on previous cruises and would definitely do again. Did not participate in shore excursions as we typically research the area ourselves and explore close to the ship. Did the art classes which were great - taught by Kris Smith and she was wonderful. I learned more than previous cruise art classes. Guest lecturer was informative and funny. Jacques Pepin was also on board and attended his culinary demo - fantastic as always. Paid for Concierge room but did not use him - good thing as he did not sound too helpful to others and never once got up to help with the broken port side door - deck 9. I just read a review from 8/18 and the door was not working then, either?! Overall we had a good time, not fantastic - just good. Read Less
Sail Date September 2019
We just returned from a seven-day cruise on Serenity in the Adriatic. This was our first cruise on a luxury line after sailing on Disney, Celebrity and Oceania, among others. We really enjoyed the all inclusive format. Service was ... Read More
We just returned from a seven-day cruise on Serenity in the Adriatic. This was our first cruise on a luxury line after sailing on Disney, Celebrity and Oceania, among others. We really enjoyed the all inclusive format. Service was uniformly friendly and helpful, and staff seemed to enjoy their jobs. The ship was beautiful and it did not seem dated or tired. Our B1 verandah cabin was very comfortable, with plenty of storage for clothes and a lot of counter space in the bathroom. We were very happy with the dining options on the ship. Room service breakfasts were delivered quickly and exactly as ordered. Lunch options, including the grill and the salad bar in Marketplace, were very good. The ship had excellent choices for dinner. We absolutely loved Umi Uma (yes, the black cod is as good as they say it is). Our dinners in Churrascuria and Prego were outstanding. Silk was just ok. We enjoyed Waterside but we only had one lunch and one dinner there. We did not attend any shows, but we really enjoyed the atmosphere and the piano player in the Avenue Saloon. We were in port every day and didn't have a chance to spend much time on the ship, so we did not advantage of the enrichment opportunities or activities. The ship has an excellent health club and spa. The hair stylist who blow dried my hair did a great job. A spa treatment was ok, but nothing special. We went on three shore excursions. They were fine, but If I did this itinerary again, I would just visit the ports on my own. Overall, we loved this cruise and hope to return to another Crystal cruise in the future. We also hope to see Crystal add another ocean ship and more 7-8 day itineraries in the near future. Read Less
Sail Date September 2019
This is our first cruise with Viking and we are converts! We have cruised with most other lines and while we don't consider ourselves "cruise people", we do end up taking a fair amount of cruises. We really enjoyed the low ... Read More
This is our first cruise with Viking and we are converts! We have cruised with most other lines and while we don't consider ourselves "cruise people", we do end up taking a fair amount of cruises. We really enjoyed the low key luxury decor of the ship. I read an interview with the CEO of Viking and he described his line as "the thinking man's cruise rather than the drinking man's cruise." I think that this sums it up perfectly. The library on the ship was amazingly well thought out and the educational presentations were outstanding. We also were blown away by the thoughtful touches on the ship - like a free laundry room on each floor. A special shout out goes to all of the staff - they were so helpful and friendly. I never felt like they were chiseling for tips. Truly, Viking felt like a Four Seasons Hotel at sea. We will definitely be back. Read Less
Sail Date September 2019
With over 300 sea days on Holland America, we felt it was time for a change, and wanted to try out Viking Ocean. We could not have been more pleased with the overall experience. Check-in was swift and easy, with our documents awaiting ... Read More
With over 300 sea days on Holland America, we felt it was time for a change, and wanted to try out Viking Ocean. We could not have been more pleased with the overall experience. Check-in was swift and easy, with our documents awaiting us. We were also able to access our cabin earlier than promised. Our cabin was a Deluxe Verandah - nicely laid out, great bathroom with heated floors (also useful for drying wet clothes!), modern and clean. The TV systems are state of the art, and extremely useful - an example being the replay of lectures, etc. shortly after they are done live. It would be nice if the system had real-time data on navigation items such as course / speed / wind etc. Be aware that drawer space is somewhat limited, even with the extra ones in the closet on Sun, but the beds are high enough that even large suitcases are easy to store there, and can be used as additional storage. Our only cabin knock was the proximity of the closet to the bed - somewhat awkward to get at. Larger cabins don't have either of these two issues. Dining was excellent - the quality of food was high, and there are multiple choices. The open faced sandwiches in Mamsen's are exceptional - except for the calories, you could live on them! World café is good, with limited crowding, and would be excellent when the weather permits dining outside on the stern deck. The Restaurant is fully open seating, but we never waited more than a few minutes, even at peak times. The serving systems in the Restaurant seem to have multiple "handoffs" between the staff, and occasionally resulted in a missed request, but they were speedily corrected. Of the two specialty restaurants, we loved Manfredi's (Italian) - be sure to reserve as early as you can, as it's very popular. The Chef's Table was good, not great - some excellent dishes, some mediocre. We largely relied on the included shore excursions, as they tended to do an overview tour, and allow personal exploration afterwards. The two optional tours we used were well organized. Service levels throughout the ship were outstanding - even on a short cruise, the staff quickly learned to recognize us, and were always eager to assist. While we missed the chance to get to know our dining stewards as well as we have previously in a fixed-seating environment, we were able to make a few connections over the trip. Being so new, the ship is pristine and very stable and quiet. Maintenance is discreet, and not intrusive. And, the internet service put every other cruise line that we've been on to shame - a real leg up for staying in touch. Bottom line - we've booked two more voyages! Read Less
Sail Date September 2019

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