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1,815 Luxury Cruise Reviews

We’d never been to France and a wine cruise sounded like it would be fun. We were traveling with friends and met new ones. The staff is outstanding! Wonderful attention to even the smallest details. We would especially like to ... Read More
We’d never been to France and a wine cruise sounded like it would be fun. We were traveling with friends and met new ones. The staff is outstanding! Wonderful attention to even the smallest details. We would especially like to thank our butler Armin(and Victor). Bart in the dining room and Martina and Patrice in the lounge were always smiling and very attentive. We had lovely massages as well. On the down side, excursions were early in the AM. Wine or foie gras at 10 or so in the AM were tough. Our last cruise we had different entertainment every night. Although our piano player was nice, it was all the same until the last 2 nights when they brought in people from Bordeaux. We didn’t enjoy the L’Amore dinner. The duck was very chewy. The way Scenic words the culinary class, it looks like you can do one every day, not that we could only do 1...if you signed up in time. Read Less
Sail Date October 2019
All the Viking cruises are of an excellent standard and all ships seems to be the same design so you feel at home very quickly. Staff are excellent, cabin spacious and well maintained. Wifi access good, food good. The only poor thing ... Read More
All the Viking cruises are of an excellent standard and all ships seems to be the same design so you feel at home very quickly. Staff are excellent, cabin spacious and well maintained. Wifi access good, food good. The only poor thing we have found on Viking recently is the quality of the musicians who play, usually as a duo or sometimes pianist. Do Viking not listen to them before they are engaged? The standard is so poor, the repertoire so limited and mostly more of a funeral type of music that we have found that we 'dodge' these 'musicians' who play in the open areas. Excursions are always excellent and well organised. Viking appear to be expensive, and their prices seem to be increasing considerably, but you do on the whole get good value for money. Viking do look after their customers well and pay attention to detail. Would recommend Read Less
Sail Date September 2019
This is a lovely boat with very friendly staff. We enjoyed the trip and especially loved Bordeaux. We were involved in a bus accident that was very upsetting. No one was badly injured but all were very emotionally upset. The accident ... Read More
This is a lovely boat with very friendly staff. We enjoyed the trip and especially loved Bordeaux. We were involved in a bus accident that was very upsetting. No one was badly injured but all were very emotionally upset. The accident was not caused by Scenic but I felt there should have been some kind of counselling made available to the group of us involved in the accident. Speaking to others that were involved many felt the same way. It was said to be “unfortunate “ by the director but was then business as usual. Some post trauma talking was needed. The food was very good and the staff always generous with their wine pouring. They were quick to respond to any needs and the ship was always being cleaned. The main dining hall is large and there was no issue with getting a table ever. Large groups sat together. On the whole a good trip but thankful to be alive!! Read Less
Sail Date September 2019
Itinerary appealed to us. Croatian ports and inner passage. We are used to travelling on Princess and Seabourn. We expected something from Azamara that was “in between” but feel we didn’t get it. The food was bland and there was ... Read More
Itinerary appealed to us. Croatian ports and inner passage. We are used to travelling on Princess and Seabourn. We expected something from Azamara that was “in between” but feel we didn’t get it. The food was bland and there was little fish offered as main course on any day. The lunchtime buffet on the final day was outstanding but lunch on other days was not. If you chose to eat light and have a salad there was nothing much to go with the salad unless you had a Caesar salad. We were very impressed with the pre embarkation information and duly loaded our details including photos and set up the Azamara app but when came to check in at Venice the receptionist chose to discard all this and made us start again. Ridiculous. The information on the app was not updated properly so the menus were never accurate. So all in all the app was a shambles. Nonetheless we had an enjoyable cruise but would prefer Princess in future. Read Less
Sail Date September 2019
We liked the venue: Athens to Venice. The accommodations were good. Cabin nice and clean. Balcony and pools were great. Food wasn’t what I expected is all. I’m not fond of cafeteria style. We ate at The Restaurant was good. As was The ... Read More
We liked the venue: Athens to Venice. The accommodations were good. Cabin nice and clean. Balcony and pools were great. Food wasn’t what I expected is all. I’m not fond of cafeteria style. We ate at The Restaurant was good. As was The Chef table. Manifrdis was ok. The Explorer bar was our favorite! Great bartenders and view! We felt service was slow even with so many employees mulling around. Many times we would have to go find someone. Excursions were excellent, though places were extremely crowded especially Dubrovnik. Too many cruise ships allowed at a time so guided tended to rush you through so other guides could get in. We would of signed up for our third cruise but thought down payment was high. We want to go on another river cruise possibly Portugal/Spain. Hopefully in 2 years. We loved the river cruise Paris to Zurich 2 years ago. More personal. See you in 2 years Viking! Read Less
Sail Date September 2019
Scenic booking agents were attentive. We arrived in Amsterdam two days prior to boarding the Scenic Opal. We would recommend doing this as Amsterdam is a beautiful city with much to offer. We chose Scenic because it was all inclusive. ... Read More
Scenic booking agents were attentive. We arrived in Amsterdam two days prior to boarding the Scenic Opal. We would recommend doing this as Amsterdam is a beautiful city with much to offer. We chose Scenic because it was all inclusive. The vessel was clean. The staff were very attentive. The food good. The free choice shore excursions, almost three a day to choose from, were well planned and organized. Tour groups were broken down into groups of no more than 20 people. The Scenic travel app on our cell phones were tethered to our guides speaker system, so we could hear what they had to say without straining. If we could change anything about the tours, perhaps a little more free time in each town would have been nice. On board the vessel, as it cruised down the Rhine, we could also use the Scenic app to inform us what towns, villages and castles we were passing. I recommend Scenic. Read Less
Sail Date September 2019
Our friends chose this cruise and asked us to join them. We did this exact same cruise with Scenic 2 years ago. The cruise is amazing starting on the Danube and finishing on the Rhine. The scenery is spectacular. It's all ... Read More
Our friends chose this cruise and asked us to join them. We did this exact same cruise with Scenic 2 years ago. The cruise is amazing starting on the Danube and finishing on the Rhine. The scenery is spectacular. It's all inclusive. All excursions are exceptional. Most of the buses are owned by Scenic are very clean with professional drivers. We thought the groups on the free choice tours were rather large and could be smaller. The Scenic app loaded on your phone was used by all of the guides. The system needs some serious fine tuning as it was problematic on most of the tours. Several choices were available at each stop with three Scenic Exclusive Enrich experiences that were exceptional. One at Vienna Palais Liechtenstein, one at Passau/Salzburg Sound of Music and one at Marksburg Castle. Breakfast and lunch are buffets. Dinners are fine dining or room service is available. Service is excellent and the food is very good. Red or white wine was served with every lunch and dinner. Daily wine selections are just okay, nothing exceptional. Most passengers were okay with the wine that was offered. The cruise director was excellent with a great sense of humour. The complimentary Wi-Fi was not very good even when there was apparently strong signal strength. It was so bad that the Scenic cruise surveys could not be completed on board at Amsterdam. Scenic blames the bad Wi-Fi on Europe. Here are the negatives. We started on the Jade and had to switch to the Jasper at Regensburg. The river was too low due to dry conditions. It's the nature of the beast so take it in stride. When you book a year in advance it is impossible to forecast river water levels. On our first cruise we were fortunate and stayed on the same boat from beginning to end. On this occasion it was an 8 hour bus ride from Passau to Regensberg. There was a minimal effect on our schedule. Here is the biggest concern. Passenger illness on the ship. There will always be ill passengers on every cruise typically passing some type of flu virus on to most of the passengers. Five days in to the cruise I became very ill. I did everything to prevent contamination of other passengers. All passengers are in confined spaces therefore good hygiene practices especially by sick passengers are imperative. Controls are never enforced by the ship and are ineffective resulting in most of the passengers getting sick near the end of the cruise as many are coughing out of control. Some our bedridden. On the last same cruise many people were bedridden for days. My wife and I were both very sick on the last cruise and I was very sick on this cruise. Let's just say there is little enjoyment when you are sick on your long awaited lifetime cruise experience. We are of the opinion that the germs are transferred during the buffets and by passengers coughing openly all over the ship. It's really sad to be on a trip of your lifetime and get sick once but twice is too much especially on the same Cruise Line! You need to decide is the risk of illness worth booking the cruise. For my wife and I we are done with cruising. I can stay home and get sick for free. I suggest that passenger illness will eventually bring the cruise industry down as most cruise lines seem oblivious to finding solutions. The ball is now squarely in their court! Read Less
Sail Date September 2019
This cruise was highly recommended by several friends who had done many scenic and other cruises. Obviously scenic came out on top and this was the cruise we chose - with absolutely no regrets. The fact that we had to change ships because ... Read More
This cruise was highly recommended by several friends who had done many scenic and other cruises. Obviously scenic came out on top and this was the cruise we chose - with absolutely no regrets. The fact that we had to change ships because of low water levels only added to the adventure. The next down side was the comparison of ships. The Jasper was every bit as luxurious as anticipated, but the Jade was older, a little more tired and our wardrobes not as friendly! ( in need of some maintenance!) but overall it was the people on board who made it. The crew on the Jasper spoilt us to the extent that the crew on the Jade needed a day or so to catch up - and they did. Our cruise director Szylvia was an exceptional bonus and an absolute gem. She made our trip the 5 star success it was. The organisation, communication and management of such a large group of people in a situation which was sometimes stressful was amazing. Most of us got sick (colds) and changing boats etc was all managed with smooth seamless efficiency. Szylvia made our trip. Thank you. The food was great and everything supplied in abundance. We are already planning our next cruise. Thank you again. Read Less
Sail Date September 2019
We have cruised over 25 times on various small ship cruise lines. Have river cruised with Viking 3 times and wanted to try their new ocean ships. We were very happy with the Viking Star. It has beautiful public spaces, we were always ... Read More
We have cruised over 25 times on various small ship cruise lines. Have river cruised with Viking 3 times and wanted to try their new ocean ships. We were very happy with the Viking Star. It has beautiful public spaces, we were always able to find a spot by the pool and the outside decks. Poolside service was a little slow. Our Explorer Suite was perfect. Love being on the back of the ship with expansive views as we sailed away. Because this was a relatively short cruise, 12 days, we only dined in the main restaurant once. It didn't impress. Food and ambiance were just a little above average. We really enjoyed the Chef's Table restaurant with wine pairings. The Italian restaurant didn't disappoint either. Entertainment was just average, some evenings only a movie was offered. Overall service was very good and the ports were great. It's really makes a big difference to have the quiet boxes during a shore excursion. Read Less
Sail Date September 2019
We booked a v2 suite (532) in June and not our normal guaranteed as there are a few v1 and v2 suites we really don’t like. Just over a week out British Airways pilots announced their strikes dates one of which was our departure day. ... Read More
We booked a v2 suite (532) in June and not our normal guaranteed as there are a few v1 and v2 suites we really don’t like. Just over a week out British Airways pilots announced their strikes dates one of which was our departure day. Seabourn quickly rebooked us on another flight on the previous day but unfortunately this was from Heathrow and not Gatwick (our local airport) as per our original flight so we had to rejig our airport transfer arrangements. We received no advice of this either from Seabourn or from our agent but we spotted it on our BA app. We checked with our agent and asked what the hotel arrangements would be but that was not resolved until 2 days before departure. Just under a week out we logged into our account with Seabourn and discovered we had been given an upgrade to a v6 on deck 10 again with no advice from the agent or Seabourn. The communication could have been much better on both these issues but I guess they were busy sorting out cancelled flights. On our new departure day the flights and transfers went smoothly and we had a nice hotel in Cannes. We transferred to the ship around lunchtime and were pleasantly surprised to find that our cabin was available. I fixed the Seabourn luggage labels to our suitcases before our transfer but of course the labels were for our previous suite having been posted to us around 6 weeks out. I did try to change them to our new suite number with some tape as they are difficult to write on. One suitcase arrived in our cabin very quickly but not the other. I enquired several times but was told on each occasion that they were still distributing the luggage. I also took a trip down to deck 5 to see if my bag was there but no sign. On our way to our muster station via the crew stairwell there it was!! Our missing suitcase was stuck in a corner… ..abandoned!! So eventually the missing bag arrived… 4 hours after the first one and just in time to change for dinner. The bar in our cabin was stocked with our selected spirits but as on our previous trip on Odyssey last year our chosen beer was nowhere to be seen and after some enquiries nowhere on the ship. I raised this a few times even with the hotel manager when we met him one evening but I got nowhere. So if you want anything just ask doesn’t work if you would like a proper beer!! Not sure why they have a free-form box for beer if they can’t provide it? We tried to order Dover sole for dinner one breakfast time but the chef told the maitre d’ that he needed 24 hours notice. Generally the food we found much better on this ship than on Odyssey though some nights we did struggle with the menu especially on the chefs dinner night. The portion sizes weren’t generous so we never felt as though we had eaten too much after most of the served meals. The buffet portions are of course down to you!! Most of the staff were excellent and many greeted us by name. Our cabin Steward kept the suite reasonably clean but marks on mirrors and glass doors never seemed to get her attention. She never re-organised the balcony furniture and small pieces of food we spilt on the balcony floor were still there several days later. She was also not so good at restocking our fridge with mixers or the cabin with drinking water. Our bathrobes were only occasionally properly wrapped up following use. Plastic disposable bottles of water have now gone from the ship and been replaced with reusable plastic bottles refilled each day. Many people complained about the quality of the water but we didn’t find it a problem. It would be a good idea to bring your own drinks bottle to take ashore as the supplied ones are not so good to drink from on the move. To secure your place on an excursion you need to book on line and pay with your credit card. If you wish to use any onboard credit you may have to pay for excursions you then have to visit guest services and have your payment credited to your shipboard account and refunded at the end of your cruise. Your refund won’t of course necessarily be at the same exchange rate as your original purchase. Our refund appeared on our credit card within a few days. We asked for a complementary wine list on board but as before the actual wines available didn’t match the list. Oyster Bay was the only NZ sauvignon blanc available and many of the wines came from the USA! We did find a nice Bordeaux and an Italian Valpolicello. Having our wine topped up was never a problem which is just as well as the standard wine glasses used for both red and white wines are not big. They were only filled to half way too so you do need a few top ups. We never found the ship was crowded even though it was supposed to be full except in and around the main pool. The outside area of the Collonade was also very popular so get there early. The layout of the Collonade we found was much better than on Odyssey. The bar service in the observation lounge was poor most times we visited so we abandoned it in favour of the grill bar. We called room service at 17.50 one night to order dinner in suite. They took the order and told us 18. 50 to 19.00. Nothing arrived by 19.15 so I rang again and was told they were very busy so be a few minutes. Nothing arrived by 19.35 so left to find food elsewhere. The Colonade has some themed nights some of which are reservation only but you only find out when the Herald newspaper arrives the previous evening – so even if you have a few drinks you must concentrate and read it!! This cuts your dining options if you don’t spot it. Other themed nights are just turn up and they also have an always available menu these nights. They do tend to keep the Colonade open beyond the stated lunchtime opening if excursions are late back but the restaurant staff are not always too happy about it. Some bar staff now seem to be using measures for spirits so don’t be surprised to receive a small cognac after dinner. The pool/sky bar seem to be the exception to this. On our last day on board we were advised that the Oyster Bay sauvignon blanc had run out? It is quite strange that the Stoneburn SB ran out at almost exactly the same stage on out last cruise on Odyssey? The alternative SB from Bordeaux was quite poor in comparison. We did spot some Oyster Bay at the pool bar but it could have been their last bottle. Another economy we noticed was when we ordered champagne and caviar in our cabin. Last year on Odyssey they always brought a bottle and would open it for you and pour two fresh glasses. This time they arrived with two glasses covered in cling film which they unwrapped for you. Is this the future of 6 star cruising. As has been said in other reviews the brand of champagne has changed but we certainly preferred the previous brand. In conclusion we enjoyed our cruise with Seabourn and preferred the larger ship. We would be happy to cruise with them again but I think we will try to cruise off season a bit more as it is normally quieter and the prices are lower. Read Less
Sail Date September 2019
Lovely ship, food was excellent in all areas. Did not try speciality restaurants.Staff all very friendly. Entertainment different to other ships but enjoyed them. Loved the rooftop garden with film in afternoon. Eden was our favourite bar ... Read More
Lovely ship, food was excellent in all areas. Did not try speciality restaurants.Staff all very friendly. Entertainment different to other ships but enjoyed them. Loved the rooftop garden with film in afternoon. Eden was our favourite bar for pre dinner drinks Oliver the bar attendant was great. Also loved breakfast outside of Oceanview Restaurant. Shops way out of our price range. Lovely cruise despite being diverted and change to ports due to bad weather over Greek Islands but Captain Kate and her team went to great lengths to get us into ports. Santorini was a nightmare 4 large ships and a smaller one in port. Island was packed and no organisation with the queues for cable car and became very dangerous especially getting off no handrails. We witnessed 2 accidents. Definitely not for disabled or people with difficulties walking. Enjoyed the ship and cruise but would go for a balcony cabin in future not infinite for me but other people we spoke to liked it. Read Less
Sail Date September 2019
The cruise was nice, but it fell a little short of my expectations. Most all of the staff was very friendly, but being in the explorer suite we expected a little more of a personable experience like we have received on other cruise lines. ... Read More
The cruise was nice, but it fell a little short of my expectations. Most all of the staff was very friendly, but being in the explorer suite we expected a little more of a personable experience like we have received on other cruise lines. Our suite had several mechanical issues (we got locked out of our room twice, tv was serviced three times but still did not work properly, outside door hatch was not latched properly and banged open and closed all night, toilets didn’t work one morning). It would be nice to have a butler service like other cruise lines, and a direct phone number to that person if they are needed. The entertainment most evenings was only at 9:15 pm. We are accustomed to having the option of an early or a late show. We were not interested in waiting until late evening to see a show. A 6:30 and 9:15 would be a much better option. Not everyone wants to stay up that late. Read Less
Sail Date September 2019
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England ... Read More
We chose this cruise, when on another, for an itinerary to places we hadn’t been to and to see the fall. We then realised that we were too early for the fall colours but decided to stick with it and then do a drive round New England after. Summit has been refurbished and although we had not sailed on her we had sailed all 3 of her sister ships and on tour last, on Connie! We thought she was looking very tired. So the refresh is looking good, much lighter in the public rooms and the staterooms. I do wonder how long it will last, in places it seems like just a coat of paint and some new furniture. But overall we liked it. Staff service is still good, at lunch times the main restaurant seemed a little slower than we’d like, but in Blu where we ate breakfast and dinner it’s still excellent. We liked the itinerary, although this it was unfortunate on our first day in Quebec there were 6 other ships in. Quebec can’t cope with that many! PEI was the least interesting port of call. We got the feeling the residents didn’t want ships whereas on all the other ports, people seemed very welcoming. Read Less
Sail Date September 2019
Only supposed to be 1 night at sea but due to weather we had 2 consecutive days and could not go outside. Ship could not visit Gdańsk. Been with Viking river cruises before And delighted with professionalism of the staff. Visited ... Read More
Only supposed to be 1 night at sea but due to weather we had 2 consecutive days and could not go outside. Ship could not visit Gdańsk. Been with Viking river cruises before And delighted with professionalism of the staff. Visited places we wanted Togo Outstanding staff and food with a variety of restaurants to choose from. Our favourite was the world cafe. No rigid seating in any restaurant and plenty of tables for two.the drinks flowed at dinner and lunch too. Beautiful floating palaces. The evening entertainment was of a high standard and varied.matthew singing during the evening in the explorer lounge was excellent too. The enhancement programme was rather high brow for our tastes, however. Excursions were well arranged with no queuing to get on and off. Included excursions were orientation tours of each city. There was a large variety of additional excursions but we considered these expensive and only did ones in St Petersburg. Viking is an outstanding company but you do need to be aware that customers are predominantly Americans. Read Less
Sail Date September 2019
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place ... Read More
Having been on several river cruises with Viking which we love doing, we thought we’d book an Ocean cruise with Viking for our ruby wedding anniversaries. . We were a bit frustrated before going on the cruise owing to the system in place for booking trips. Seemed to be class driven. I.e. the more you paid the better the choice. We couldn’t book a morning trip on all the included trips and some of the paid trips. In fact some of the trips we had booked paid or otherwise were changed by the time we got on board. We had to faff about getting them organised to suit. Wasn’t too much of a problem but we felt the poor girl on guest services must have dreaded seeing us coming towards her. The excursions were good but the qv’s were a disaster. The guides were knowledgeable and fun on the coach but unless you were on their shoulders you couldn’t hear anything, too much static. The excursions were extremely busy too. Had a wonderful cruise on board the Orion. Great cabin, crew, and entertainment. Captain made a good choice by sailing to our second port of call to miss the typhoon that hit Tokyo. All the ports of call were superb but must say Taipei and Hong Kong were favourites. The food was good too but I felt this was the only thing that let you down. The temperature for me was warm as opposed to being hot. Some of the dishes in the world buffet for example the main roast of the day was served very rare. Not good. Some of the meals in the pool area were cooked to order but it was so hot in there that the “sides” were sitting out in all that heat so not too appetising at all. I had a chicken tikka and it was literally skin and bones. Yuk. Don’t get me wrong the chefs would cook you anything asked for which was great and hot but the sides were cool. The seafood dishes and sushi were all fantastic, they were served cold just as they should’ve. The restaurant was disappointing too it was cold in some of the areas and the food was served lukewarm at breakfast and dinner. Service was good at breakfast but a lot slower at dinner. We asked for a Sauvignon Blanc only to be told there wasn’t any so had a different wine which was nice too as is all the wines on offer but disappointed with not getting what we asked for especially when we got it later on in the bar. Enjoyed movies under the stars. The waiter guys up in explorers lounge were fabulous. Robin the whale and dolphin man was lovely. Even though we didn’t see too many whales or dolphins. The doctor was a fun chap. Something else!! This was a special cruise for our ruby wedding anniversaries and overall we did enjoy ourselves but would have to think again before booking a Viking ocean cruise. I don’t feel the experience we’ve had on the river boats have carried well on to the Ocean cruise ships. We maybe expected too much. Read Less
Sail Date September 2019
We had one of the best cabin attendants ever on Viking cruises. Lectures were not as good as previous cruises. Limited activities during sea days. Ongoing ship information by the captain very good considering typhoon in area. Embark ... Read More
We had one of the best cabin attendants ever on Viking cruises. Lectures were not as good as previous cruises. Limited activities during sea days. Ongoing ship information by the captain very good considering typhoon in area. Embark and disembark very organized and quick. Music by individual piano, violin, and guitar very enjoyable late day and evening. Selected night entertainers very good. . . . .don't need the large group stage shows. Excursions guides very good, well organized leaving and return on time. Site visits excellent and informative even with limited time frame. Would like to have more time in Nagasaki. Speaker at the library was excellent even with interpreters assisting. Hong Kong excursion to Aberdeen was outstanding and a great guide for information provided, managing the group, time at each stop, and general fun to be with on bus. Departure to Hong Kong airport managed very well considering possible protestor problems Read Less
Sail Date September 2019
While we still like Oceania there were a number of areas that fell short of our expectations on this past cruise. Food – Over all we found the food on this trip was not as good as our prior two trips on Marina and Riviera. The ... Read More
While we still like Oceania there were a number of areas that fell short of our expectations on this past cruise. Food – Over all we found the food on this trip was not as good as our prior two trips on Marina and Riviera. The Bouillabaisse in Jacques was not good at all.. No mussels, no clams, no fennel (I don’t think) and no broth. It was pasty, more like a sauce that I would expect in a cioppino. They later brought a sole that was very good, and my wife ate some as well as she didn’t care much for her Lobster (sort of an au gratin in the tail shell) definitely prepared, frozen and reheated. Also the “steamed“ lobster in one of the other restaurants was poor. Also appeared reheated. I should have thought (they don’t have fresh lobster on board) so don’t order. However, I should not have to think though how they provision food. I am kind of a do it right or don't do it type guy. Caesar salad at Jacques – Really very disappointing. They should skip the table side preparation and have someone in kitchen that knows how to make Caesar. What a waste of arm waving. The oil and vinegar cart is a wasted effort as well. Why go through all the trouble of selecting oils and vinegars only to use it on a poor excuse for bread. I couldn’t find decent bread so basically didn’t use it. We were spoiled by three days in Copenhagen before the cruise where breads were unbelievable. Why can’t Oceania provide one or two good breads. Oh and skip the logo on the bun. Sole in Pollo grill was very good as it was in Jacques – that is as good as the Sea Bass in Red Ginger in my opinion. If you like fish get the Sole. Second time I had mine whole (not deboned) which was even better. The buffet is almost always great. The prime rib I had there one night was the best in my memory. Thought the German dinner fell short as did others. Sauerkraut tasted like warmed up canned sauerkraut (why bother) and the German potato salad was very weak. The sausages were OK and the pork hock was dry (best to cook with the kraut). Many of the pork dishes were dry and I couldn’t eat them. I cook a lot of pork and it need not be dry. The should skip the German dinner or improve it. Coffee in buffet was not good. Very disappointing. We drink a lot of coffee and appreciate good coffee. This was not good. Weak but bitter. Don’t recall having problem with the coffee in the past. Did they go to lower cost bean? I thought the evening selections in buffet were better on our past two trips and we ate there every night except for our specialty nights which is typical. The main dining room is nothing special unless you simply want someone to bring food to you. Housekeeping – housekeeping was hit and miss. The veranda door was unlocked a couple times after they organized the deck furniture. One time they left no floor mat in bathroom. Only one bar of soap to be used for sink, shower and tub (really?). I had to keep asking for coke which is very unlike all other cruise experiences. Normally they figure it out. There were dirty coffee cups and half full dirty glasses (like maybe we wanted to drink something from yesterday?) Music – We like to dance and there were a number of other couples who also like ballroom dancing. The music of the showband was too long for dancing (maybe 6 to 8 minutes) and much of their music was not danceable (very slow or very fast tempo). Although we were there every night for 2 hours or more, we danced much less than past Oceania cruises. The other band didn’t even seem to know what ballroom was but at least their pieces were a little shorter and if you asked them to play something, they would but not always in appropriate tempo. Past cruises the bands seem to catch on to what we like within a couple days and played great music the rest of the cruise. This time it was challenging. Waite Staff – It seemed there was a different staff in the lounge every night and we were there from 5:00 to 7:30 pretty much every night. In the past within days staff knew us and knew what we wanted and took care of us. Cunard cruise a couple months ago they also knew who we were and the same servers were there and came to our table as we walked in. Very noticeable difference. On Marina this time it seemed very disorganized. There was also a lot of pitching of special wine and vodka and caviar sessions from the servers. Don’t recall that in the past. Felt we were being pressured to “sign up” for this or that. Lectures by Phil Smart – The ones we were able to attend were fantastic. So informative about things that are not in the main-stream news. Good job. We would book almost any cruise just to listen to him. Summary – The itinerary was great and fellow passengers were great but the ship experience has us thinking of giving other lines a try which we weren’t sure we would do. We really do like the size of the Marina and Riviera but right now we feel as though we are not getting what we are paying for. Read Less
Sail Date September 2019
A Rhone cruise seemed the best way to explore this area of France. Scenic are not cheap but are all inclusive so there's no need to spend any money if you don't want to. Scenic set high standards - equivalent to a five star ... Read More
A Rhone cruise seemed the best way to explore this area of France. Scenic are not cheap but are all inclusive so there's no need to spend any money if you don't want to. Scenic set high standards - equivalent to a five star hotel but informal - smart casual is as good as it gets for evening dining. This cruise delivered what it said it would. The captain was excellent - visible and approachable at all times. The staff were attentive and helpful, (one even lent me her personal iPhone charger when our luggage was delayed at Paris CDG.). The only thing which prevented a five star rating was our Cruise Director,who the reception staff called grumpy grandpa. He was efficient but tired. Dining was first class with plenty of choice and regional dishes available with wines to match. Cabin was fine with good air con, clean towels and face flannels replaced daily and a free minibar topped up at the same frequency. Nice little touches from our steward made us feel welcome (see photo).Balcony had an electric full width window, which when closed shut out all external noise. There was a good choice of inclusive daily shore excursions and some very good guides. (If you visit Avignon or Arles and can go with Emmanuel, do so. He is entertaining, informative and has an amazing singing voice). Chalon-sur Saone, the northern terminus of the cruise was a pleasant little town, but it might have been more interesting if we could have cruised further south than Tarascon on the Rhone instead. All transport functioned according to plan - other than our hold luggage which failed to make the Paris CDG transfer in time. It was however efficiently dealt with, and was delivered to the ship 24hours later. Scenic have a good system of check in and out, with named ID badges and bar codes - but a lanyard would be preferable to the clips which are not easy to attach to all clothing and have to be removed every time you leave the ship. Would we travel Scenic again. Most definitely. Read Less
Sail Date September 2019
Our travel agent recommended Scenic. The all inclusive feature made it attractive and a great choice. The ship was top of it's class, clean and well kept. The staff could not be beat, friendly, professional and always pleasant, ... Read More
Our travel agent recommended Scenic. The all inclusive feature made it attractive and a great choice. The ship was top of it's class, clean and well kept. The staff could not be beat, friendly, professional and always pleasant, remembered everyone's names and you never lacked for refreshments. The shore excursions were great but often exhausting and challenging for those with mobility issues. The dining area was large enough but an improvement would be to have reserved tables for dinner. We found the food was often not hot, small portions and lacked that "wow" factor. The "TailorMade", the excursion communication system, needs improvement. It's heavily promoted but has lots of flaws. It's not friendly for the age group Scenic promotes, seniors. The concept is good but goes mute in the castles, range is limited, constantly needs charging and too many choices in the menu. Even the tour guides don't like it. But it was still an amazing time. Read Less
Sail Date September 2019
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of ... Read More
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of college dorm fare. Shows were very good. The most annoying thing was the constant announcements of sales. Yes, they have to make a profit but sometimes it's the little things that make a customer feel special. It was exciting to receive a packet in the post with documents, luggage tags and great expectations of an upcoming adventure. Now you have to print yourself documents etc etc. Nice touch at the end of the cruise was the airlines luggage program. Bags whisked away not to be touched again until you land at your home airport. Note the Star is getting a bit long in the tooth. Showing some age, it gets hard to maintain a ship after 15 years of service. Read Less
Sail Date September 2019
We chose this cruise because of the itinerary. We always wanted to visit St Petersburg. Also we had been on a Viking River cruise and were impressed with ship and service. The Viking Sea crew are superb the service was excellent. ... Read More
We chose this cruise because of the itinerary. We always wanted to visit St Petersburg. Also we had been on a Viking River cruise and were impressed with ship and service. The Viking Sea crew are superb the service was excellent. One tip if the Hermitage museum is important to you, book a private tour. Our group included folks with mobility issues difficulty with stairs etc. Although Viking made it clear there was lots of walking and stairs. Also the museum was very crowded and a couple of our group members drifted off. The tour guide wasted time looking for them. So overall this highlight was a disappointment As was Vikings practice of handing out plastic bottles of water to every guest at each stop. Therefore thousands of plastic bottles left behind in ports and busses to end up who knows where. A great disappointment for a company who claim to be concerned about the environment. Easy fix to provide reusable bottles. Be aware that the average age (on ours anyway) was about 70. Just a few younger people and likely not s good cruise for singles. Although there are 850 + guests on board there was always space for a quiet read and or drink. Apart from breakfast in the World cafe, never felt over crowded. Read Less
Sail Date August 2019
Had previously gone on a Viking river cruise and had an excellent experience. My husband and I wanted to do an ocean cruise, but also wanted the opportunity to visit places we had never been to. The number of "stops" on our ... Read More
Had previously gone on a Viking river cruise and had an excellent experience. My husband and I wanted to do an ocean cruise, but also wanted the opportunity to visit places we had never been to. The number of "stops" on our cruise gave us the opportunity to revisit some of our favorite cities in Europe as well as explore some new ones. While the included excursions were interesting, the crowds - which were explained as common when so many ships were in port - made it less appealing and difficult to explore the cities. The excursions that we selected, a wine-tasting in Marseille, cooking class in a Tuscan castle, and the UNESCO site at Herculaneum were excellent. The service on the cruise was excellent. Our room steward, Ronel, went above and beyond to accommodate us. And since I have a medical condition which requires daily injections, I was very impressed by the medical staff who were always available when needed. We did dine in all of the restaurants and enjoyed them all. The "feast" that was served on our day at sea was amazing! And, the entertainment in the evening was great....a nice selection of music and just right the length of time. The only criticism of the cruise was the fire drill while in Barcelona. We sat in our area for an hour waiting for the final passengers to board.... I would recommend the Viking experience highly and without hesitation. Read Less
Sail Date August 2019
We have cruised with Viking in the past, while this was our first Ocean Cruise (Mediterranean) with them. Loved the small ship size, which really helped to not be overwhelmed by what is already over tourism at most European destinations. ... Read More
We have cruised with Viking in the past, while this was our first Ocean Cruise (Mediterranean) with them. Loved the small ship size, which really helped to not be overwhelmed by what is already over tourism at most European destinations. The Viking Star ship is large enough to provide for perfect sized accommodations with ample room/balcony space, plenty of onboard amenities and a nice smooth ride for Med cruising. There was no issues/ queues for dinning in either the sit down restaurant nor the buffet style restaurants. With two pools and two hot tubs, plus other gathering places, spread the guests out so you did not feel crowded. The smaller ship allows for docking at multiple ports that the larger ships cannot enter or have to tender; this allowed for awesome sail-ins and sail-outs at beautiful ports like Monte Carlo. Viking really provides for all of your needs and most of your wants in its included cruise fair; most included tours are a good start to experiencing each port (while Viking should vet some of the local guides a bit more, one or two were a bit laborious to the point of us bowing out of our included tour early on). The included drinks at meals were most generous, they provide for several added excursions and ample courtesy shuttles from ports to downtown destinations. The house keeping staff was amazing, providing for your every convenience (extra hangers, ice morning and night, extra bottled water, etc), as well as the restaurant staff, very friendly and inviting. The only area we felt was lacking, was the sit down restaurant meals (we primarily participated in the evenings) which did not live up to our expectations. We have had finer meals on other cruise lines (RC) as well as Viking River cruises, while we felt they did step up the game towards the end of the 13 day cruise. We believe they could do a better job of providing better destination meals considering the ports of call we made (Rome, Naples, Corfu, Venice, etc). Read Less
Sail Date August 2019
We have sailed on Regent's 'sister' line, Oceania Cruises, several times and have had excellent experiences, so when we were searching for a higher end cruise line to Alaska and found Regent and learned it was all-inclusive, ... Read More
We have sailed on Regent's 'sister' line, Oceania Cruises, several times and have had excellent experiences, so when we were searching for a higher end cruise line to Alaska and found Regent and learned it was all-inclusive, we decided to give them a try. Overall it was a good experience but I would not rate the experience as highly as I have rated the Oceania cruises we have experienced. Ship: While the ship has been updated, the decor is lacking in appeal. The main carpet throughout the ship is dated in style though it looks new. The multi-story atrium wall across from the bank of elevators is a dark brown with some blown glass pieces that look dark and dreary. The artwork throughout the ship is contemporary but not to my taste Our cabin 732, a Veranda suite, was appealing with comfortable furnishings. The bathroom had marble and granite with a roomy shower -- no tub. Dining: Marina has two truly speciality restaurants. Prime 7 for steak and Chartreuse for French cusine. They turn the breakfast/lunch buffet restaurant, La Veranda, into Sette Mari for Italian themed cusine in the evening which was quite good so much so we went back a second time. The carbonara was very good. Prime 7 was excellent. We ordered a ribeye steak and Alaskan King Crab and made our own shared surf and turf. Both were excellent and we enjoyed this dinner tremendously. However, the people seated at the table next to us ordered lobster and we could overhear them complaining that it was overcooked and they were disappointed Chartreuse was our poorest most disappointing meal of the week. I ordered a tenderloin steak -- it was tough and not flavorful. The cheese souffle, which had to be ordered 20 minutes ahead of time, was ok -- not bad but not the best souffle I have had. Our first evening we dined in the main dining room, Compass Rose. I ordered the fish special of the evening which was pan fried red snapper. Something must have happened to my order as it took a long time and the waiter as well as maitre d came by to apologize for the wait and ensure me my meal would come soon. When the fish finally did arrive it was over cooked and dry. Other meals we had at Compass Rose were much better including our last evening on board during which I had a crusted baked salmon which was cooked perfectly and very tasty. We had breakfast each day at LaVeranda. I initially was impressed that their cooked to order egg station would take your order and table number and then deliver it to you. On Oceania, one of my main complaints for their similar breakfast station was that you placed your order and then had to stand with alot of other people waiting. Regent's ordering system was an improvement, with the exception of one morning where they must have lost my order and I waited and waited. My husband was finished with his breakfast and I was still waiting for mine. I had to ask wait staff a couple of times to check on my order. Lunches at the Pool Grill were all very good. In general, the wait staff throughout the restaurants are all very professional and eager to serve and please. Being all-inclusive, we enjoyed wine with every dinner and the somms kept our glasses full. The all inclusive for drinks and wine was one of the top experiences on Regent -- there was no waiting for a bill at the end of a meal or in one of the lounges. When we were finished we just got up and left. Entertainment and Activities: While I enjoyed several of the shows put on by the onboard singers and dancers, these were not to the taste of my husband. One evening was a country-themed show which he would not even go to so that evening we watched a movie in our cabin. Since the Mariner is a small ship there were not multiple concurrent choices for evening entertainment. The first night and a subsequent night they had a magician, Fred Becker with his wife/assistant who also sang. He put on a great show both nights they performed. He also did a workshop and taught a trick or two and answered questions which was interesting. On Oceania, there was a string quartet that played nightly. Regent did not have this. They had a duo with a guitar and a singer who were good but they were not in the Observation Lounge during the pre-dinner cocktail time. Playing at that time every evening was a pianist who played well but it was very much background music and not entertainment that you sought out. Our other issue with the entertainment was that shows do not start until 9:30 p.m. We were generally done with dinner by 8 or 8:30 p.m. which meant that we had time to kill before the show started. Moving up the show time to 9 p.m. would be a great help to how an evening flows for passengers. The shows were mostly sparsely attended with the theater on the main floor more than half empty and very few seats taken in the balcony. Moving up the time to start earlier I think would help draw a larger audience. Activities were few on board, although we did particpate a few days in trivia and my husband did the mensa quiz. The enrichment lectures on Alaska and wildlife were all interesting and well delivered. Cruise Director: The cruise director Andy was very outgoing. I saw and interacted with him and his wife, Tammy, who serves as social hostess, more than any other cruise director/team on any ship I have sailed on. Andy was at every show walking around and talking with people prior to the show. Tammy also was very friendly and talkative. They are excellent respresentives and ambassadors for the Regent brand. Ports and Shore Excursions: Another benefit of Regent is that we had many shore excursion options from which to choose that were included in the cruise fare. However, the best 'port 'was actually the afternoon we sailed into Disenchantment Bay and approached Hubbard Glacier, all while on the ship. We staked out a prime viewing spot earlier in the afternoon at the Observation Lounge which is forward on the top deck. The day we sailed in the weather was outstanding! The cruise director, the cruise enrichment lecturer, Eric Ball (who was excellent -- I attended all three of his talks) both said it was the best weather day all season for Hubbard Glacier. Being a smaller shiip, the captain was able to take us in extremly close to the glacier and we spent quite a bit of time 'hanging out' there. It was a festive, fun party atmosphere with all of the other passengers. Other shore excursions we took: In Sitka, we went two-person kayaking which was very scenic and enjoyable; hiking the Chilkoot Trail, although we had several older (in their 80s) passengers who clearly were not phycially fit enough to be on this excursion, which was rated a 3, the top difficulty rating. Consequently, we had to go very slow on the hike and continually had to keep waiting for them to catch up. I was concerned that one of them would fall going up or down the terrain. So this put a damper on this hike, although the trip ended with river raft ride along a river where we saw so many bald eagle I lost count. We also did a hike which was rated a 2 in difficulty that was a leisurely stroll through the Tongas National Forest with an extremely knowledgeable nature guide. The highlight of this excursion was that we were able to see lots of salmon swimming upstream. Another excursion was a 10-person canoeing trip to the Mendenhall Glacier. The canoeing ended up being more challenging than expected but it was very enjoyable and we got as close to the face of the glacier as we were allowed. We also went by Nugget Falls and were able to get out of the canoe and get some great photos in front of the falls. Overall: One of the reasons we were attracted to Regent originally was that the ship is a smaller ship -- under 700 passengers. However, this ended up in some respects being somewhat of a negative to the overall experience. Sometimes we were the only couple or perhaps one of two or three couples in the Observation Lounge or Horizon Lounge. Many areas of the ship were empty and 'boring'. The best times on board were when there were people filling the room and creating some buzz or excitement, such as when we approached Hubbard Glacier, and another late afternoon as we sailed the Inside Passage and people again gathered in the Observation Lounge to look for orcas and humpback whales, which we were delighted to see! The all-inclusive experience definitely has benefits. Passengers looking for a very quiet, small ship experience will be quite pleased with Regent. I would consider sailing with them again depending, of course, upon itinerary and pricing. However, for the overall experience, our next couples cruise will be back on Oceania. Read Less
Sail Date August 2019
Some friends our ours recommended this cruise after they had taken it and loved it. We booked it through the travel arm of a large retail enterprise, which was probably a mistake. Prior to the cruise, there were several communication ... Read More
Some friends our ours recommended this cruise after they had taken it and loved it. We booked it through the travel arm of a large retail enterprise, which was probably a mistake. Prior to the cruise, there were several communication glitches, but I don't know whether that was the fault of the travel "agent" or Regent. In the end, the glitches mostly worked out, but it was a frustrating start (example: took forever to get our flight information and then huge delay in the flights actually being booked, which made upgrades difficult). Then, when we arrived at the Anchorage airport, the transportation arrangements to our hotel (the Marriott) were chaotic. The young man who was supposed to be holding a "Regent" sign in the baggage claim area did not have a sign; we found him through the process of elimination, since the other cruise lines all had signs. Regent was taking guests to more than one hotel, and there was some disorganization surrounding getting appropriate bags onto the appropriate bus. Unfortunately, none of the people involved in the process inspired confidence, and were amused that any of us were worried about our bags that were nowhere in sight (turns out there was a third cart of luggage still inside the airport that was almost overlooked). Anyway, we and our bags got to the Marriott where we were not allowed to take our bags to our own rooms; the Marriott staff who brought them to our room entered without knocking, which of course is not appropriate, but apparently he thought none of us were in our rooms yet. Ah well, the bags arrived, and these were annoyances, not earth-shaking problems. It's just that is was surprising, given Regent's reputation. In the end, we enjoyed a very nice visit in Anchorage, with good food, some nice shops, and a visit to their very nice museum. The next day we took the two-hour plus bus ride to Seward to board, but we left much later than the time Regent had included in the materials they sent us, which was actually a good thing, again just surprising. It was a beautiful and pleasant and uneventful ride; our driver was personable and informative. The boarding process in Seward went smoothly and fairly rapidly, and we were happy to find our bags already in our room (a deluxe F suite on deck 8) when we arrived. Our room steward greeted us and was delightful. The distilled water I had requested for my husband's CPAP was not in the room and the steward clearly had not been informed of our request, but she very quickly retrieved some for us. What we missed, unfortunately, was a get-together that occurred promptly after boarding; it was on the printed materials left in our room, but we were focusing on getting somewhat settled in, changing clothes, etc., and had not yet read the materials, so we missed it. Live and learn, we won't make that mistake next time. As for the cruise itself: We were unbelievably lucky and had perfect weather the whole time. This minimized any negatives that occurred. We loved all of our excursions, which were all no-extra-fee. We loved Compass Rose and Prime 7; Chartreuse was disappointing in food, but the service was excellent (as it was for the most part in every restaurant). We mixed it up for many of our breakfasts and lunches - Pool Grill (excellent), La Veranda (also great), Compass Rose (became our favorite). We also liked the one dinner we had in Siete Mare. One of us attended the guest lectures, and was impressed. The other attended the wine tasting, which is basically an introduction to the wines they serve, and it was fun; the wines are not upper tier, but most were acceptable. We skipped the shopping presentations, because that was not important to us. We did not use the spa or the exercise facility. The casino was mostly dead every time we checked it out. As for the main theater shows, we were not impressed, but in fairness, we see many Broadway and Broadway-quality shows due to availability of extraordinary and top-notch entertainment where we live and where we travel. Kudos to the performers for giving it their all, but they need a little more support, direction and better material. However, we were very impressed with the pianists, the instrumental ensembles, and the duo (singer and guitar player) who performed in the bars and lounges; they were all excellent. And the final night show put on by the crew was delightful. For the most part, the staff was excellent and friendly, always a friendly greeting in passing, an offer to assist if it appeared necessary. We loved our room stewards, and they kept our cabin in great shape. There were occasional staff persons who were not very warm, but at least they were able to give accurate information. We thought the interior of the ship was really lovely, and we liked the art. It never felt crowded. We appreciated the laundry facilities, which we used several times. All of the seating in the restaurants, lounges, public areas was comfortable and almost always with adequate space. We had a few negative experiences that were puzzling. On our last night, we had a late reservation in Prime 7, so we went to the Observation Lounge to take in the beautiful view and have a drink before dinner. It was mostly empty, but we waited for over a half hour for someone/anyone to take our drink order; other people sitting nearby had the same experience. It was like we weren't there. I finally went up to the bar to order, and the bartender promptly prepared the drinks but seemed frustrated, so I have to guess there was some staffing issue that evening. They also had not cleared the tables the entire time we were there, so we and others eventually moved used glasses to other tables so that we had a somewhat clean place to put our drinks. That same lounge had seemed to have some trouble filling drinks orders a couple of days prior, which again appeared to be a staffing issue. When there are very few "customers", it's hard to understand why there would be very slow service or no service. The other negative experience was when we tried to contribute our remaining onboard credits to the Crew Welfare Fund. I asked at the reception desk who I should see to do that, and the gentleman working there told me it was not possible. So, we used the credits buying things we really did not need in the onboard boutiques. Later, someone else told me he was mistaken, that indeed we could have put our unused credits in the Crew Fund. So, while we would have been very happy to put a few hundred dollars toward the crews' benefit, his misinformation prevented it. Disembarkation went very smoothly. We placed our bags outside our cabin before 11pm, and they were waiting for us when we got off the ship. There was again some chaos in the terminal after we got off the ship, but the very friendly Canadians kept us smiling and eventually we were on the bus on our way to the airport. We have Global Entry, so the getting through U.S. Customs at the Vancouver airport was a breeze. We did not expect perfection, and overall we felt the experience was truly wonderful. But the few negatives did seem to be out of character for Regent's reputation. We will cruise with Regent again. Read Less
Sail Date August 2019

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