The ship has become tired looking, in particular on the outside. The first impression is rusty and a tad shabby. It can now longer be described as luxurious (there are too many truly luxurious ships out there now).
The passenger population consisted of a primarily older age group, with many of 70 years plus. A huge number were immobile, infirm and with conditions that led to emergency ...
Sixth Oceania cruise, just wanted a short escape before Christmas. We didn't care about the ports, we just wanted to relax and enjoy the ship. We were not expecting the worst service ever received on an Oceania cruise, and actually some of the poorest service I've ever experienced on any of my past 25 or so previous cruises My guess is that between having management raided by Viking Ocean ...
Chose cruise for convenient location.
Stateroom had not been cleaned properly. Attendant was poor.
Worst service ever( taken 92 cruises). No respect for passengers, staff don't care. Even Hotel Manager couldn't get cooperation!!! He had invited us to dinner as an apology but we never received the invitation!!
Only one show in the evening so it was Special Dining or Show but not ...
We just completed a 2 week cruise on the Ponant ship Le Bouganville to the Seychelle Islands in the Indian Ocean. It was sold to us as a National Geographic Expedition cruise. A summary of my review is as follows:
• The ship is clean, modern and has nice layout.
• The standard sized cabin was smaller than many cruise lines, but adequate. We found plenty of storage space available for our ...
I chose this cruise because of the itinerary in Australia. But one of the excursions was cancelled and a disappointment, and the excursions were only okay. The Queen Elizabeth is absolutely for the older generation (ages 65 and older). I am age 53 and felt so young. There weren't any activities onboard that I was even remotely interested in and spent some time in my cabin sleeping and reading. ...
We chose to go on the Sirena after hearing all the positives about Oceania. We had just sailed on the Royal Princess and walked across the parking lot to board the Sirena. Our expectations were that the food and service would be much better on the Sirena. Unfortunately, the Royal Princess was the far superior ship. The Sirena is a beautiful ship, but that’s all. We dined in the Tuscan ...
We just came back from 2 weeks sailing the Secret Islands of the Seychelles on Le Bougainville, a new ship of Ponant. We had never cruised with Ponant but thought the itinerary and their partnership with National Geographic for this trip was exciting. It was a new ship that had just set sail this year so we tried them out. It had great potential with Nat Geo naturalists and photographer to visit ...
This is the first trip review that I have ever posted. I felt that it was necessary because of the extremely negative customer experience.
First of all, I booked this cruise in February 2019. The cruises line claims that you get the best pricing when you book early. Not true. They discounted this cruise right after the final payment date by USD$1000 per couple. When we asked for a refund ...
Liked the itinerary and wanted to try Cunard.
From the start it was annoying. Could never get on the cruise Personaliser . Kept complaining to our agent and Cunard direct but took weeks before they fixed the problem.
By that time it was only a couple of weeks before our cruise. No cabin number was assigned until a week before. They couldn’t send us an itinerary as they said it was less than ...
Regent, “an unrivaled experience” is one I have no intention of replicating. Here is a rundown:
1. Arrival at airport was disorganized. After waiting about 15 minutes in airport we waited about another 45 minutes at the curb.
2. Next morning at hotel, breakfast ended at nine am with checkout at noon then a wait of a further hour+ before bus to port. On the way to port the bus driver kept ...