Found two worlds on this cruise amazing staff Great rooms and wonderful decor Food was excellent although i kind of expected more based on the marketing Cabin room attendants were great and attentive Most waiters were punctual and polite Overall entry level staff was good
Above is the Heaven part
Management and reception desk was HELL on earth unless you like to be lied to ...
My 2nd ever cruise and first on a so-called Prestige Line ship.
Voyager as a ship was tired and clearly in need of refurbishment. TV swung from side to side even on a moderate swell giving sleepless nights. Balcony door wouldn't lock. The so-called exclusive toiliteries (shampoo and soap) were of a quality found in cheap motels forcing us to buy from the Spa Shop.
The staff servicing the ...
We had taken Viking's Mekong Delta cruise and had a great time so we booked the South American Cruise expecting a similar experience. While the ship was beautiful our cruise experience was sadly disappointing.
The ship could not dock at two of 8 ports of call due to weather. This was not their fault but Viking made no effort to make up for it (on board credits, additional on board ...
We chose the cruise as it was goiing to interesting different ports of call. The first one was Costa Maya, where we were unable to dock and understand that happens frequently. also heard that actually its very scruffy there. Other ports of call varied. We had an excellent excursion from Guatamala with brilliant guide and included high speed boat trip up the New River. The Tabyana beach day, ...
Regent was rated in top 3 luxury liner but this trip was a disaster! Shows were at low standards,no variety,repeat artists,activities were minimal, staff was under trained even though they did the best they could and the worst of all was the excursions were way below of what a luxury cruiser would provide-many ports of call were cancelled and ended up with more than half the cruise at sea!!
As ...
All staff were very friendly.
What is not good? Almost zero outdoor, pool deck activity! Only once every two weeks some food or live music on the pool deck. No music anywhere when the show is on. Some harbors bad stops such as in Java. Excursion some ok, some just hours of bus drives. Worst: Horrible wifi! If you are not retired and need to work some online: Do not use Regent! They advertise ...
We purchased a cruise package that included flights, 3 days pre-cruise stay in Cape Town then a cruise to Rio stopping at Luderitz and Walvis Bay in Namibia followed by St Helena before ending with a day in Rio.
The outbound BA flights were fine. The hotel (Cullinan) in Cape Town was good apart from the dinner on the second night which was below par. All the excursions were excellent, well ...
Seasoned Oceania cruisers try out Regent. How did it go?
It was an adventure.
We are seasoned Oceania cruisers, and seasoned transatlantic cruisers. We booked our own flights and took the transfer from the airport to the Southern Sun and joined the 4 day/3 night precruise. The hotel is fine, in a great location, and the staff could not be nicer.
The precruise tour was exceptional, our ...
I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
I chose the 20 night trip from Mumbai to Singapore, especially looking forward to revisiting the Maldives, and generally having tours which gave experiences out of the norm. I particularly wanted to treat myself to some top-notch cuisine. Oh dear, what a mistake.
There were good points. The cabin was usual size, clean, comfortable. Storage fine for one person, but inadequate for two. BUT ...