We chose Silver Sea because of the Travel & Leisure review. We are sorry we did. The office staff who booked our reservation proved to be incompetent and unavailable. I had to go to senior management to handle the simplest of ... Read More
The food on my cruise was not up to par.. many people also criticized the small amounts of food. At some time my food was at time cold or warm .., did complained to the managers..
Also the personal having problems with the comprehending ... Read More
As a veteran of over 80 cruises I was excited to try Viking Ocean Cruises - something different and unknown to me. In fact, nobody in my party had previously sailed on Viking. We booked the December 17th 7-night Western Caribbean sailing ... Read More
Very new ship, luxuriously appointed. Staff service is superb. Rear of ship with a pool that has a glass rear side view of water is great; they call it "infinity pool" but it's not what I think is an infinity pool. The main pool ... Read More
Welcome home from your voyage, and thank you for taking the time to provide a detailed review of your cruise on board Viking Sky.
We are pleased to hear that you enjoyed your accommodations and found the service to be superb; however, we are disappointed to hear that there was a lack of communication regarding the changes to your flight schedule.
We would appreciate the opportunity to discuss your comments with you directly. In order to address your concerns and valued feedback, please send your booking information to TellUs@vikingcruises.com so that we can connect you with a seasoned Customer Relations Agent via phone call.
We look forward to hearing from you, and wish you a lovely New Year.
I travel with Island Windjammers on their Sagitta ship and had a wonderful trip. Our Capt Matt was incredible, the ops man Andrew took great care of us and the rest of the crew was tremendous. They looked after our needs and were a delight ... Read More
This was our very first time on Viking, after years of cruising on Royal Caribbean and Celebrity. Since we felt their quality was slipping, we decided we'd try a different cruise line. The smaller passenger cruise ships make a world of ... Read More
We choose this cruise to coincide with a significant birthday and to make the festive season special. A last minute change of itinerary meant we visited some some less visited ports in Japan.
The passengers were a mix from all over the ... Read More
The SILVER WHISPER is a very comfortable small cruise ship only carrying about 350 passengers. We never had to wait in line for anything. The stateroom was spacious and well designed. The bathroom, huge for a ship, included both an area ... Read More
We had been on Silver Sea long ago and were very pleased and impressed. Leaving from Fort Lauderdale while living in Florida was a huge factor, along with the Silver Sea reputation. Our dining experiences were wonderful, although the last ... Read More
Silversea holds themselves out as an ULTRA LUXURY cruise line but is far from that. The staff is non responsive and the ship is out dated.
Furthermore, the dining experience was awful, not unless you like waiters SWEAT pouring down ... Read More
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