The following are my opinions and observations:
--LeLyria Chartered by A&K--
Overall, I thought the A&K tour was disorganized and communication was poor. I wasn’t impressed with the A&K staff in Buenos Aires, Ushuaia or on the ship—they appeared not to have much interest in the guests. In my opinion, on several occasions, they were rude and unprofessional (especially the A&K staff in Buenos ...
Previous river cruises with Viking was the main incentive to try and ocean cruise. The accommodation and cabin facilities were very good including services of our steward in the cabin. She was very attentive to our requirements and kept the cabin well appointed throughout. The food on bard was very good including the specialty dining. Enjoyed use of the spa and facilities. Entertainment shows ...
This is a difficult review to write, as some parts of the cruise were excellent and others extremely disappointing. My bottom line is that Scenic ultimately failed to deliver the “6-star” experience they promoted. I am limiting the review to those aspects of the trip specific to Scenic and the Scenic Eclipse. The destinations themselves, the Falklands, South Georgia, and the Antarctic ...
We had sailed on the Scenic Pearl river cruise and it was wonderful so we were anxious to try the Scenic Eclipse. We were scheduled for the cruise in 2018 but the ship did not get built in time. We then rebooked for the 2019 cruise. As on the river cruise the staff was professional and friendly. The discovery team (expedition team) did a great job of educating us about the areas we were visiting ...
We chose this cruise because it was going to all the places that we wanted to go and we were fascinated by the description of the ship …. everything live up to our expectations.
The ship:
This ship is different to every other cruise ship we have travelled on. It was silent, so silent that you had to look out of the widow to see if you were underway. There was no 'rocking and rolling' no ...
Due to the delays this trip was a long time coming.
We are to disembark in 4 days at the end of what will have been a fantastic 3 week trip to the Falkland Islands, South Georgia and Antarctica and wanted to share our experience as there were very few reviews available for us,
GREAT THINGS ABOUT THE SHIP AND TRIP
The expedition staff could not have been more helpful or knowledgeable, the ...
Unbelievably poor communication from start to finish. Even our travel agent got so terribly frustrated with either poor or wrong information. This was a discovery cruise to Antartica including the Falkland Islands and South Georgia Island. No maps were provided to let us know where we were during the cruise; the TV info page map was illegible. Maps were provided at the end of the cruise ...
We had previously sailed on the sister ship Silver Whisper during a world cruise in 2017. Perhaps we were spoilt for the 15 days we were on that trip but by comparison the service levels, courtesy, warmth and welcome from the Silver Shadow team come a poor third. For two days the pool was an ugly yellow green, possibly algy which of course can happen, but the indifference of the staff who just ...
Firstly can I say, I'm baffled by the previous two negative reviews given that we were on the same Mumbai to Cape Town Cruise December 28. I do agree that the on board service was delivered in the usual outstanding way and this included Guest Relations enquiries. We had little or no issue with the unlimited WiFi included in our booking deal. We travelled in a Verandah Plus Cabin on Deck 8 which ...
Thank you Aussie Travel Bird for the lovely 5-star review. We SO appreciate your loyalty to Azamara...23 cruises and counting, WOW! We can't wait to welcome you back aboard soon!
Bonnie...
My TA had been suggesting that I try Oceania as I liked Celebrity. The stars aligned just right and my oldest son and his girl friend got the nod for this trip. So glad I did. Did not want to get off. Just love the smaller ship.
We have had good service on other ships, but this was as good or better than any others.
So nice to not have to pay for fancy coffee, or ice cream, or soft ...