First Regent cruise. We were disappointed, compared to our experiences on Oceania and Seabourn, and even Holland America. Here are some of the issues:
All the restaurants are understaffed. People worked hard, but are stretched too thin, so service was often slow and spotty. We tried room service from Compass Rose once. A two hour wait from order to delivery.
Very few of the crew ...
I've sailed with Cunard since the days of the QE2. An all British crew where tuxes & food cooked at your table were the order of the day. Today the QM2 is nothing more than a Carnival ship in disguise.
Embarkation at Red Hook was a total disaster. Cattle entering a slaughterhouse are treated better. Passengers were kept outside the terminal in 95 degree heat requiring medical attention. Once ...
We had not been on the QM2 in about 10 years and decided to grab a great deal for the 2022 Independence Week cruise. What a shock to find that she was not up to the standards that we were used to on the QM2. We usually book balcony but took an inside with the deal for this cruise. A mistake for us because we never had been in an inside cabin on any ship before and the small size and no ...
We were so excited to be doing the Darwin to Broome cruise and especially with a company like Silversea. The explorer ships are not 5 star but the crew were great. The highlights of this trip were going to be the Bungle Bungle flight and the Horizontal falls boat which were included in the cruise price. The first disappointment was when the included Bungle Bungle flight was cancelled. Then we ...
We have sailed Carnival (1st cruise) Celebrity, Disney when our kids were young, moved up and settled on Crystal. Sadly when Crystal folded, we had to find another "luxury line". This was our first cruise in 3 years, and we had been looking forward to trying Regent as we had heard wonderful things. We actually started this cruise on June 16th in Bilbao, and picked this cruise to see Ireland and ...
The embarkation for this cruise was Milwaukee, WI, but that choice is not available on this form. The reverse trip is Toronto to Milwaukee. We took the cruise that ended in Toronto. The cruise is advertised as a Great Lakes tour.
This cruise is nothing like described in the brochure. Embarkation was chaotic, mostly because the staff didn't know what to do. The staff included everyone from ...
Alaska cruise from Vancouver to Seward - a fantastic way to see Alaska! However - the actual cruise was disappointing. The "entertainment" on board was outdated and like a high school talent hour. It was so bad that it was laughable. The restaurant choices were poor, the only variety offered from the on board restaurants required a supplemental charge. The complimentary house wines were ...
This was my first time on an expedition cruise. Overall, it was a memorable trip, having a chance to get showed by an enthusiastic expedition team in this pristine part of the world. In fact, the expedition team was the highlight of this cruise. They were resourceful, upbeat and passionate. The itinerary of activities was diverse, from cruising along the ice edge, hiking the glacier, to doing a ...
We have always said that we love the crossings and love the QM2. Indeed we have crossed the Atlantic about 13 times on the QM2. But the serious issues with this crossing make us wonder if we are making a poor choice and whether we will ever return.
We did love the Chart Room and spent many hours there listening to delightful music and receiving excellent service. But hours spent in one bar ...
Good cruise, which could have been better. Sad to report and review. Smoke and smoking affected everything. On board. In our room, verranda and walking on ninth and tenth floors. We couldn't use our verranda on the eight floor. We had friends on the seventh floor who also complained of the smell.
There was cigarette and cigar smoking from our first to last day on board, ship. It's a safety ...