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10,379 Luxury Cruise Reviews

we wanted to try a different cruise line not happy in being herded on the big ships . found insignia small but loading was super fast unloading was fast the only problem was every one was on the upper deck the ship in my view should have ... Read More
we wanted to try a different cruise line not happy in being herded on the big ships . found insignia small but loading was super fast unloading was fast the only problem was every one was on the upper deck the ship in my view should have opened other venues to accommodate that many people. once the rooms opened it was fine we found the food was excellent service was superb . cabins we stayed in a penthouse suite service by the butler was outstanding . we tried the in room dining that was a real treat . all the staff from the waiters to the deck hands were all eager to please . the 2 bad spots we had on the cruise was rough weather and they decided to drain and paint the pool & 1 of the tours the bus boke down & we were driving at night with no lights but the ship waited . we really enjoyed the whole cruise but it was to short. looking forward to the Rivera and all the different restaurants Read Less
Sail Date December 2016
Starting several weeks prior to departure, we had expectantly scanned reviews for confirmation that we made the right choice of cruises. Rest assured - you can sail with complete confidence in excellence of service with this cruise line. ... Read More
Starting several weeks prior to departure, we had expectantly scanned reviews for confirmation that we made the right choice of cruises. Rest assured - you can sail with complete confidence in excellence of service with this cruise line. We sailed from Barbados over the Christmas holiday. Although the wait to clear customs was a bit tedious (several jumbo jets arrived at the same time) and this led to a delay in getting all of the passengers to the ship by departure time. In fact, we were among the last to arrive and check in, even as the muster station drill was in progress. No worries - soon afterwards, the head barman, Chester, was sympathizing with us that all of the usual flawless embarkation procedures had been thrown off by these circumstances and that he felt terrible about this since Silversea clientele are not used to this, but that we would make everything right - which he immediately did with several exceptional cocktails! We were thrilled to see several waiters that we remembered and who actually also remembered us from a Silversea cruise 2-1/2 years prior in Alaska. The warmth, humor and constant entertainment they provided during all of the meals in all of the venues is an example of what distinguishes this line from others. Even the pool staff were quite exceptional, rescuing our books which he had left on the pool chair when it briefly started to rain. We were amazed that the butler and maid always knew when we had left the room and were in and out without fail before we returned. We commented on this to them and they replied - "we have to remain sensitive to when people are resting!" We were also surprised that although the ship was almost full, as we were disembarking and traveling home, there were still many passengers whom we had not come across during the cruise. Again, a tribute to how well spread out the ship was - you never felt crowded. Even during the sea day when the pool was quite popular, there were always places just around the corner to escape for some quiet reading time. We had one of the most outstanding lunches in the main dining room during a port day at Curacao - there were only a few tables occupied and we had the full attention of the entire wait staff! Meals in all of the other venues were likewise excellent. While the buffet often remained the same, you still had the option of asking for something customized to your taste and they produced it without fail. Entertainment was excellent. The shows were quite varied, not too long in length and very amusing. Cruise director Moss Hill was a hoot! There were many activities which we simply didn't have time to participate in. Could go on and on about specifics, but don't worry - you'll discover it on your own. Enjoy! Read Less
Sail Date December 2016
We sailed with Seabourn Sojourn last March from Singapore to Hong Kong. We did experience problems with the services particularly the attitudes from the male staff of Guest Services but Belindah Sibanda, the Guest Services Supervisor, was ... Read More
We sailed with Seabourn Sojourn last March from Singapore to Hong Kong. We did experience problems with the services particularly the attitudes from the male staff of Guest Services but Belindah Sibanda, the Guest Services Supervisor, was so helpful and understanding so that we are happy to sail with them again for our Christmas 2016. Unfortunately, things actually go from bad to worse. First, safe in the cabin was not working and it took 3 reminders before someone had rectified the problem. Then, the English Times newspaper that we ordered. Again, it took us 3 reminder and a conversation with the Hotel Director before it is delivered on a daily basis. Personally, I do not like my shirts to be returned in hangers after laundry so I have specifically asked for them to be folded. Shirts returned in hangers in the first couple of times and each time I called the Guest Services to register my unsatisfactory. On third time, I underlined "shirts folded" in the laundry list but they were returned in hangers. I called the Guest Services and they again responded they will look into it. I told her that this has happened 3 times and were not acceptable. To make things worse, I later discovered that the girl that I have spoken to did not really understand my problem. Hence, I asked to see their Executive Housekeeping who has been very kind and understanding. The worst is that the attitudes of the male staff of their Guest Services. I requested them to book restaurant in Phuket for us and he told me they don't do that. In response, I told him that I have never known from any 5 stars hotel that would refuse to book table in restaurants for guests. Eventually, a very charming lady who has offered to resolve the disagreement. The ship is great and foods are of very high standard. Unfortunately, the services together with attitudes of certain staff particularly the make staff from the Guest Services are not up to the standard that we expected from a ultra luxury cruise ship which they claimed to provide personal services. Very disappointing trip and it is unlikely that we will cruise with Seabourn again. Read Less
Sail Date December 2016
Sailed on the Rivera, love this ship. We did the PH3 level and enjoyed the extra room and walk-in closet. The Butler and Housekeeping service were excellent. It is nice to have coffee served to your room and enjoy drinking it on the ... Read More
Sailed on the Rivera, love this ship. We did the PH3 level and enjoyed the extra room and walk-in closet. The Butler and Housekeeping service were excellent. It is nice to have coffee served to your room and enjoy drinking it on the balcony. The good and bad is the food is excellent! Ate way to much food but enjoyed it all. The Specialty restaurants were excellent -- service unbeatable. Our favorites are the Polo Grill and Red Ginger. Embarkation and disembarkation went very smoothly - no problems - no wait. Entertainment was very good - saw the majority of the shows and enjoyed them very much. The Ports were good, the people friendly and what we saw was very clean. We did a couple of private excursions but for the most part walked around, took water taxis. Main purpose of cruise was to relax. We look forward to our next Oceania cruise. Read Less
Sail Date December 2016
Just returned from a wonderful holiday cruise on the Crystal Mozart (Dec 22 – Jan 4). While the weather may have been very cold and bleak on certain days and our itinerary had to be modified halfway through the cruise because the Mozart ... Read More
Just returned from a wonderful holiday cruise on the Crystal Mozart (Dec 22 – Jan 4). While the weather may have been very cold and bleak on certain days and our itinerary had to be modified halfway through the cruise because the Mozart could not sail on to Bratislava and Budapest, we still concluded our trip with great memories of a wonderful cruise. Crystal has definitely managed to get that “Crystal Onboard” feel transferred from the oceans to the river. Although all the rooms were booked, it never felt busy or full onboard; there were several solo passengers, so the boat was not completely full. There are a number of intimate seating areas (like small living rooms) scattered around on Deck 2 and Deck 3, along with the Bistro area, the Crystal Cove area and the Palm Court. There was always somewhere to sit in the public areas for individuals, small groups or larger parties. The Vista Deck was effectively off-limits for this cruise except for short brisk strolls, when the sun peeked out from under the clouds, given the cold, inclement weather. It was the middle of winter so we were expecting this. In fact, for New Year’s Eve, when the crew knew guests would go out to the promenade deck to see the fireworks along the Danube, the outdoor promenade deck was heavily gritted as it was below freezing. Team Crystal were great at keeping the outdoor promenade deck gritted everytime the tempreture went below freezing. The pool/spa area was very under-utilized despite the cold weather. While there a small pool, it has one of those rather powerful “current” device, so you can happily swim away as if you were in a large swimming pool since the current of water keeps you from moving forwards. The current is suitable for the serious swimmer and is way too powerful for a leisure swimmer like me. The jacuzzi is a decent size - the bubbles automatically turn off after about three minutes so you have to keep pressing that button by the side. There is large steam room and a large sauna in both the men’s and the ladies’ changing rooms. I was often the only person in there. The food at dinner-time was excellent. We found the quality a lot better and with speedier service than on the ocean ships since there are fewer passengers in a smaller restaurant. Chef Dirk Magg does a great job. Lunch is a more moderate affair with a choice of a buffet in the Waterside (main dining room) and Blue (bistro at the end of the boat). For lunch, there is always a freshly made-to-order pasta (the tastiest we had was fusilli with caviar in a vodka sauce) and something on the carvery which is tucked behind the chefs so you have to look out for this. Lunch is a reasonable offering but does not compare to the quality and selection at dinner-time. We only made it to breakfast buffet at the Waterside a couple of times. There is an egg/omelette station, a waffle/crepe station and a Chinese congee station in addition to the usual hot and cold buffets. Late breakfast is served at the bistro where you can even make your own toast in the toaster provided. Top experiences during the cruise included: • Free-flowing champagne and caviar at the Crystal Society Party • The Crystal Exclusive event at the Belvedere Palace (drinks reception, tour of the art galleries, a typical Viennese concert of Mozart and Johann Strauss II with a small orchestra, two opera singers and two ballet dancers) • Early entry to the Museum of Fine Arts, exclusively for Crystal guests, with small group tours led by art experts supplied by the museum. The guides even used iPads to help us zoom in on the finer aspects of the artwork. • Tapas-style dinner at the Bistro (a similar experience to Taste on the Crystal Serenity) • Half the Café Sacher blocked off for exclusive use by Crystal guests for coffee and Sacher cake despite there being an outdoor queue in the cold for the other half of the café (this was a complimentary excursion too!) • Visiting a German brewery where they filled our glasses with cold beer directly from the pipes leading from the fermentation tanks to the bottling area. • Enjoying a modern-day “Von Trapp Family” perform a Sound of Music and Holiday concert on Christmas Day. • Seeing Filip Wojciechowski, a regular headliner who performs on the Crystal ocean cruises, performing with both his wife and son – tight squeeze at the piano. • The check-in experience. We were seated in the pantry area on our own after walking up to the reception desk. This was about 12:20pm. We arrived at the same time as three or four other cars/taxis with each party was taken a separate seating area. Equipped with an iPad, the receptionist found our reservation after I quoted our suite number. She took a photo of each of us for our key cards with her iPad and then said she would check if our suite was ready. After about 5 minutes, she returned with our key cards and said as our Penthouse suite was ready, we should follow her to the room. Our our six bags were already in the room, nicely laid out on the bed and sofa for us to start unpacking. We were totally unpacked by 1:10pm For us, a key ingredient to this successful cruise was Neal Fullerton, the Entertainment Host. He happily played songs that everyone shouted out at him in the evenings, chatted with guests around the boat during the day, dealt with guest announcements and organized the logistics of the guest entertainers who came on board. Crystal flew in a four-person band from the UK to cater for the ballroom dancers for the second half of the holiday cruise. The Paul James Band were good at judging the mood of the audience and adapted their set accordingly each evening. Each one of them is a great musician and there was an amazing after-hours “jam session” in the Palm Court, to a very small audience, where they were not restricted to the strict tempo of ballroom dance music. The one downside of the Mozart is the on-board wi-fi and was the subject of much discussion on board. On the plus side, the wi-fi was completely free. However, Crystal really imposed very strong firewalls. Any website that used a secured interface or needed a log-in was blocked. I could not even log into my office secure system which would have been a real issue had this not been the Christmas period. The speed of the wi-fi on the Crystal coaches was so much better. It does vary from bus to bus and depends on the cellular signals on the highway; i.e. it can come and go. Crystal laid on buses for a 3.5 hour transfer to Budapest as the Mozart was unable to sail past Vienna. 100 guests did the transfer and were put up at the lovely Ritz Carlton hotel, which was very centrally located in Budapest. Most of the Crystal Excursions were maintained but the Michelin-starred restaurant had to be swapped for new bookings in Vienna as we were in Budapest on a different day to that originally scheduled. 35 guests remained in Vienna and had their own separate excursion programme. The Paul James Band and Neal Fullerton continued to entertain the guests who remained in Vienna. Crystal also laid on buses for the one-hour transfer to Bratislava for an afternoon’s sightseeing, dinner and New Year’s Day concert performed by the Slovenská Filharmónia, a 75-person orchestra plus a 65-person choir. Interestingly, for those guests who chose to have dinner on board the boat, two key members of the orchestra presented their own extraordinary concert in the Palm Court. The butler service advertised is really glorified room service. Do not expect the type of service you see at Penthouse Level on the Crystal Symphony and Serenity. We saw in the New Year with the Mozart cruising around the Danube within the Vienna area so we could see the fireworks going off along the river. We do not think these were organized fireworks but private residents celebrating themselves along the river. The Paul James Band played until 2am, the countdown was done by the Captain and the Hotel Director. The German bistro server dressed up as a German chimneysweeper and handed out good luck gifts of marzipan. Given this cruise is so close to Christmas, there were only opportunities to visit the Christmas Markets in Vienna (at the start of the cruise), Salzburg (Boxing Day) and Budapest (Dec 29). While the biggest Christmas market in Budapest had ended, we came across two Christmas market (mainly serving food and mulled wine) still going strong. The Salzburg Christmas market was very large. Only 50% of the passengers were past cruisers with Crystal. The other half are mainly cruisers from Regent and Seabourn looking the luxury ocean cruising experience on the rivers. Almost all the guests were very chatty. Tables for two at the Waterside a conveniently placed close enough for conversation. It is the same with the tables for two at the Bistro. This also helped make our cruise experience so splendid. The newly installed lift was definitely in use and is definitely key to Crystal securing a wider demographic of passengers. For a blow by blow account of our cruise experience with a pictorial diary, have a read of my blog - http://johnken3.blogspot.co.uk/2016/12/dec-22-boarding-crystal-mozart-and.html The dinner menu and offerings can be found at http://johnken3.blogspot.co.uk/2016/12/dinner-on-board-crystal-mozart.html and some comments on stateroom selection are at http://johnken3.blogspot.co.uk/2016/12/some-logistics-points.html I am looking forwards to a return cruise on the Mozart in September 2017 - hopefully when I get to use the top deck more in the warmer weather. Read Less
Sail Date December 2016
The port stops were somewhat boring--not a lot of infrastructure for visitors in Central America. However, the ship experience was outstanding. The food was truly amazing and the service was wonderful. This was our fifth cruise with ... Read More
The port stops were somewhat boring--not a lot of infrastructure for visitors in Central America. However, the ship experience was outstanding. The food was truly amazing and the service was wonderful. This was our fifth cruise with Oceania on our third ship. Although the Regatta is almost 20 years old, it doesn't show it's age at all. Maintenance is constant. The service was excellent, and we were very pleased. The entertainment was average and the shore excursions OK. We travel to relax and enjoy the ship. The tropic fruit sorbets are addicting. We also had wonderful meals in all of the venues. In Toscana the chef prepared fettuccine carbonara for me even though it wasn't on the menu. It was excellent. Polo was predictably excellent. However, we enjoyed many fine meals in the Grand Dining Room and found the food to be top notch. We very much liked the small ship atmosphere and environment. I can't wait to go again. Read Less
Sail Date December 2016
We departed from Brookyn. We live in CT so it was only a couple hours drive. We went straight on board when we arrived. Checkin was smooth, and before we knew it we were settling in. This is the second time we have been on the QM2 and it ... Read More
We departed from Brookyn. We live in CT so it was only a couple hours drive. We went straight on board when we arrived. Checkin was smooth, and before we knew it we were settling in. This is the second time we have been on the QM2 and it was just remastered earlier in 2016. I went with my parents and brother and we met some of the best people on board. We became friends from day one, so there was no time wasted. Dining was ok. THe main dining room, The Britannia, served modest meals, but there were issues with taste and presentation. The service was great, but the menu was lacking. I only attended three of the evenings entertainment, and each night was awesome. The islands were absolutely beautiful (St Maarten, Tortola, Dominica, St Kitts, and St Thomas). We will most definitely be going again either this year or next. Already missing the Cunard White Start Service! Read Less
Sail Date December 2016
We have enjoyed many Seabourn cruises and relished them all.We sailed on the Odyssey approximately 15 months ago and as usual our journey was sensational. We have always been very impressed with the food, wine, service and the special ... Read More
We have enjoyed many Seabourn cruises and relished them all.We sailed on the Odyssey approximately 15 months ago and as usual our journey was sensational. We have always been very impressed with the food, wine, service and the special events that have made Seabourn shine. We have recommended Seabourn to friends and acquaintances and would never have considered sailing with any other luxury cruise line. We embarked on this cruise expecting more of the same and to enjoy a well-deserved break and a beautiful Christmas and New Year. The fact that this cruise met none of our expectations and ruined our anticipated holiday is reprehensible. The ship was overloaded with inexperienced staff who at times had no idea what they were doing. There were no smiles and absolutely no recognition of passengers who like to be acknowledged by name. Being greeted in the Colonnade every morning with “hello lovely lady” by the acting supervisor, who we have met on the Pride, is not Seabourn style. It is just plain lazy.Delays in service in the Colonnade and the Club were frustrating. On occasion, it took 15 minutes to order a tea or coffee at breakfast. Six staff with forty-four seated patrons should have provided far more efficient service. The club was understaffed at times and this resulted in a 20-minute wait to be served at times. The Restaurant often faced similar problems. The wine on the ship was certainly not appropriate for a 6-star cruise. We would not drink McGuigan chardonnay at home nor would we drink Oyster Bay sauvignon blanc. These wines are under $10 a bottle wholesale and totally unsatisfactory. It also became apparent that staff had very limited knowledge of the wines available. If they are not capable of informing guests of the wines on offer, then at least provide a wine list. We always drink Louis Latour chardonnay on Seabourn, a wine that appeared to be unavailable on this ship until the 14th day despite asking several times what chardonnay was available. On the 14th day we were told it was always available. The menu on this cruise suggested we book the Colonnade for dinner. That was new to us. Upon phoning for a booking one night, we did not book on any other night, we were told they could not possibly seat us prior to 8.45pm. Thinking this strange we arrived at 7.15pm and the restaurant was half empty and a table was available immediately. The restaurant was not busy throughout the evening. The food quality on board was very average and the dishes lacked flavour. The salads were basic and lacked imagination. The fruit was scarce in variety and often particular fruits were unavailable. One passenger was forced to buy his own bananas. Reconstituted ham on a breakfast buffet is beyond our comprehension but as one German passenger said – all the cold cuts are cheap. The Patio Grill was equally disappointing. When ordering a ribeye steak, a fatty piece of sirloin arrived riddled with gristle. The creamed spinach with bacon consisted of a pile of boiled silver beet and the garlic fries were soggy potato wedges with no hint of garlic. Christmas day was a spectacular failure. Where was our Christmas feast? Lunch in the Colonnade was an absolute catastrophe and being forced to dine in the dining room there was not a Christmas offering in sight. Dinner was only marginally better because hidden among the other items on the menu was turkey! The Christmas offering among the desserts was a pre-packaged tasteless plum pudding. The evening lacked any Christmas festivity at all. Seabourn is known for its food, events and celebrations on special occasions and we expected better. Perhaps Thomas Keller should take a cruise and experience exactly what we and the other 450 passengers on board had to endure. It was a further disappointment when our cruise director left the ship through illness and activities on board suffered. We were all very sorry for him but his illness was not our problem, it was yours Seabourn and you did nothing to improve the situation until a couple of days before we disembarked. When a replacement cruise director did arrive we neither met or sighted her. Our comments above have only touched the surface of our experience on this cruise. If the Sojourn is indicative of what is happening across the rest of the fleet, a major cost cutting exercise has been implemented and it has absolutely ruined everything Seabourn stood for. Read Less
Sail Date December 2016
Xmas/New Year Getaway: Was Wonderful. This is our 16th cruise & my spouse claims it as the BEST. We were familiar with NYC because we live in Montreal & had been there many times so we simply flew down, stayed in a nice ... Read More
Xmas/New Year Getaway: Was Wonderful. This is our 16th cruise & my spouse claims it as the BEST. We were familiar with NYC because we live in Montreal & had been there many times so we simply flew down, stayed in a nice inexpensive Ramada eastside hotel that included breakfast. Our cabin was nicely presented, the sheltered balcony was way better than expected and, while I do want to travel again on this ship, I do not feel I need upgrade next time (& there will be one) from the "sheltered". The customers were a mix of nice and very nice. Our late dining table was assigned & the upper outboard reaches of deck 3 & couldn't have been better. Service "white glove" throughout. The 4 Balls were so enjoyed & our advice is get there early because the biggest dance floor @ sea still isn't enough if you like to dance. We tried to steer a couple of our widowed table mates to the excellent dance hosts but failed there. A word on the ship's bands/orchestras/ singers/dancers: Best we have seen yet @ sea. Read Less
Sail Date December 2016
Our 14th Oceania cruise, far superior to our first Crystal cruise early the Fall, Quebec City to NYC. Oceania's food is excellent, frequently outstanding. After many years in the Caribbean on cruises and otherwise, it is not the ... Read More
Our 14th Oceania cruise, far superior to our first Crystal cruise early the Fall, Quebec City to NYC. Oceania's food is excellent, frequently outstanding. After many years in the Caribbean on cruises and otherwise, it is not the itinerary but the ship and cruising itself that is the principal attraction. But for Oceania and other luxury cruise lines it would be nice to have an itinerary that includes St Bart's and St Thomas. Have not found one yet. But neither Oceania or other lines we have been on prepare passengers adequately for port calls with respect to literature before arrival. Particularly where the itinerary includes ports previously, especially frequently, visited, there is no reason the ships ca not include port materials in advance. Too often, the destination desks are good at selling tours but not helpful in providing advance information or able to answer queries particularly for return ad sophisticated passengers. Riviera and its sister ship Marina contain outstanding collections of modern and contemporary art, paintings, graphics, glass and other sculpture. That good taste is reflected also in the porcelain and other tableware throughout the dining venues. Oceania is outstanding in the ease of embarkation and debarkation. Driving across Floridafrom our home we have the pleasure of parking in the Port of Miami garage exactly opposite the ship. The only downside to driving is that the signage in the Port is confusing and misleading. Read Less
Sail Date December 2016
How much better can it get? This is the 16th cruise on Oceania, having done all their small and medium size ships over the years. we have sailed with them all through the Northern Hemisphere, east and West. We usually do a cruise in ... Read More
How much better can it get? This is the 16th cruise on Oceania, having done all their small and medium size ships over the years. we have sailed with them all through the Northern Hemisphere, east and West. We usually do a cruise in Europe or Asia And a Christmas cruise in the Caribbean. we prefer the eastern Caribbean because the ports are so much more Island like. The Western Caribbean is more central America and needs to be toured in the interior. As for the ship, the Riviera and her sister ship, the Marina have the largest staterooms per similar category than almost all of the luxury cruises available. The decor is exquisite with lots of wood, and art. The food is the best of any ship we have been on and that includes 2 of the major luxury lines. The choice of restaurants is large. a main dining room where you can always get something that is not on the menu. there is a Terrace cafe, buffet style at all meals indoors and outdoors, and a grill on the pool deck. PLUS 4 specialty restaurants that need a reservation ( at least one each restaurant for every passenger and usually a 2nd without a reservation on the same day. Plus, and there is more. A super special intimate dining venue, called the Wine Spectator, where they do 7 course plus 7 wines for a supplement ( 3 menus available on different days). Plus 24 hour service in your stateroom. Several other venues offer coffee, yogurt, muffins and the like at the espresso bar, and observation lounge on the 10th floor.. My wife loves the Canyon ranc spa, for massages and other feminine activities such as facials etc. The gym is spectacular, all glass windows with every machine available with lots of treadmills, bikes, ellipticals and weights galore. They have special fitness glasses several times a day in a large room including spinning bikes.There is a dedicated instructor for all of this. Since Norwegian cruises took over the ownership, the entertainment has vastly improved. The casino good and gets lively most evenings. New years eve , they did a spectacular show on the pool deck with hats, horns, ice sculptures, all sorts of entertainment to welcome in 2017. The internet is OK. I never had a problem getting my email with my iPad in my room. Sadly, it is a bit slower as the ship offers more unlimited WiFi to more passengers in the higher categories. In the internet lounge, lots of computers and faster connections. Lots of bars to quench your thirst. No charges for soft drinks, cappucino etc, including a minibar in the room. Alcoholic beverages have a charge, but very reasonable. Most drinks are under $10. Their excursions off the boat are pricey. in most places, if you want to tour the island, just work off the ship and hail a cab. there are some specialty things to do besides enjoying the scenery. Most islands are beachlovere paradises. My wife and i joined a group and raced on the original America's cup sailboats from the 80' and 90's in Sty Maarten. we also played with the dolphins up close in Nassau. It is an older crowd, but quite active. The ship is not very kid friendly. During the holiday break, we did have a bunch and the ship assigned a "counselor" for them, and they were never in the way of the other guests. Getting on the ship and leaving at the end of the cruise was super fast. All one needs is their passport and a credit card. The captain must feed the staff from the busboy to the cabin steward, nice pills. They all were so friendly and helpful. the ship is clean as a whistle. You can always see boat people washing the walls, swabbing the deck, vacuuming and wiping the banisters down with cleaning cloths. I am booked for next year for the almost identical cruise 9 a few different ports). This si the greatest floating resort hotel.. Read Less
Sail Date December 2016
This was our second cruise and the first time on Queen Victoria, our last one was on Queen Elizabeth. We found we preferred Queen Victoria it has a lovely feel about it. We stayed in a Queens Grill Penthouse suite which was very nice and ... Read More
This was our second cruise and the first time on Queen Victoria, our last one was on Queen Elizabeth. We found we preferred Queen Victoria it has a lovely feel about it. We stayed in a Queens Grill Penthouse suite which was very nice and spacious and our butler was lovely. We had priority Embarkation and Disembarkation. The Queens Grill restaurant was also first class, the waiters were very polite and could not do enough for you. There was a very good choice of food, however if you preferred something that was not on the menu this would be cooked for you. We were also very lucky with our dining companions and had a fabulous time at dinner with many laughs. Christmas morning there was a service in the theatre by the Captain and crew, there was also a Carol Service (with a snow machine) which was a nice touch. The shows on board by the Cunard entertainers (singers and dancers) were particularly good and on 3 occasions we treated ourselves to a box in the theatre with champagne and chocolates and a nice souvenir photograph of the dancers. We thoroughly enjoyed the excursions we had booked particularly La Palma which is very quaint, we also enjoyed the excursion to Casablanca and were escorted round the Mosque then on to Ricks Cafe with memorabilia of the film Casablanca. The excursion in a quaint old tram in Lisbon is not to be missed, we were served Port wine and little custard tarts which are a local speciality and were delicious.However it was too choppy around Madeira to have a tender and were rather disappointed to miss this port but it did not stop us enjoying the fireworks on New Years Eve that were viewed from the ship. There is nothing we can fault with this ship and are looking forward to booking The Queen Victoria again for Christmas and New Year 2018-2019. Many Thanks to all the staff who made our holiday so enjoyable. Read Less
Sail Date December 2016
A friend and I chose this cruise to get away from a Canadian winter. We spent a few days in NYCbefore heading out into the wilds of Brooklyn to board the ship. Once our taxi found the entrance to the port, some decent signposting would ... Read More
A friend and I chose this cruise to get away from a Canadian winter. We spent a few days in NYCbefore heading out into the wilds of Brooklyn to board the ship. Once our taxi found the entrance to the port, some decent signposting would help, we entered the cavernous terminal and eventually made our way to the desk. The agent helping us seemed confused as two people with different names where sharing a cabin and we wanted separate bills, but eventually it seemed to be sorted out. We made made it on to the ship and were greeted in the lobby by singers belting out Christmas songs at full blast. The lobby is suprisingly small for the size of the ship and was extremely noisy. We were pointed in the general direction of the elevators and made our way to our cabin. The steward seemed surprised to see us and told us that our cabin was not ready due to a leaking pipe. By this time my friend, who has mobility issues, needed to sit down, so I had him open the cabin and we discovered that ceiling tiles had been taken down, the carpet ripped up, and what remained was soaking wet. No way was this cabin going to be ready by the time we sailed! I went down to the pursers office and managed to make myself heard over the singers who were right in front of the desk. Eventually we were assigned to a new cabin, managed to get ourselves settled and had a bite to eat in the Kings Court buffet, whereupon it was time for the safety at sea talk. We were assigned to the Kings Court mustering station and the place was packed, glad we already were seated Things did improve and certainly the dinners in the MDR were good. I am lactose intolerant and my table appreciated the fact thar I got the menu a day early to make my choices. You had a choice of very early or very late dining. If the latter you usually couldn't make the late show...so didn't see any . Reasonably good series of lectures on history and cultures of the Caribbean. Did three excursions, one, tall ship sailing in St Maarten was excellent. Enjoyed the cooking class/lunch in St Kitts. The aquarium trip in St Thomas was terrible, complained via letter to the tours office re behaviour of accompanying staff member. Got a discount. I did not think the QM2 was a particularly elegant ship, I missed the Art Deco touches on the QE3. I made good use of the spa pool and sauna etc. Very enjoyable as a way of defrosting during the first few days. Made good use of laundry facilities. I do wish Cunard would give approximate length of time it takes to do a load so we have some idea of how long. People were always waiting. people do not do more than one load at a time, it's not fair to other passengers. I did make use of the on board laundry on a couple of occasions. Disembarking was confusing and time consuming. We were told to be ready to disembark at 9.30, so rushed through breakfast so as to be at the ballroom in time. We then waited for an hour before we could leave. There was no coffee or tea or water available but some of us escaped and got some from the Buffet - 7 or 8 decks above us! Finally someone came and took us up to the 3rd deck to disembark. We then had to wait over an hour in freezing rain for a taxi to get us to JFK. Not Cunard's fault I know but it was a miserable end to the cruise. Hint, if embarking in Brooklyn get there early and go for a car and driver to get you there. When disembarking make sure you have a car meet you. Quick comment about formal nights. I do not have the type of lifestyle that requires a cocktail dress or ball gown. I was comfortable in a pair of silky pants and a silk top with blingy jewelry having dinner in the MDR on formal nights. A skirt or nice pants and a nice top were fine for ordinary evenings. Personally I think Cunard should do away with formal nights. Overall an average cruise. My second Cunard cruise. One more coming up on the Victoria in October 2017. Read Less
Sail Date December 2016
The length, West Coast Departure and Xmas and New Year. The public areas of the ship were nicely appointed but the showroom is a flat level and one can not see the feet of the dancers from about a few rows back. One is obliged to view the ... Read More
The length, West Coast Departure and Xmas and New Year. The public areas of the ship were nicely appointed but the showroom is a flat level and one can not see the feet of the dancers from about a few rows back. One is obliged to view the presentations on a large screen TV's that are located at the front of the showroom. Dining was very average and the menus were mostly in French and Italian. During the two weeks, we felt that the Menu except for the last night was repeated again. The two specialty restaurants were all show and fluff. The lobster portions were bit size. There was no turkey, ham and/or trimmings to be had on Xmas day.The goose served instead was not appealing or tasteful. As to entertainment, the acts were very dated. A male singer in one production show sang two complete songs off key. The hot tub was not even bath water temperature. If one wanted hot water the shower in one's cabin was the place to go. On rough sea days the very deep pool over flowed onto the decks. The water overflow was not moped up and became a hazard. The best musical group on board was a classical string quartet from Poland. The best asset of the ship is it's crew. However, many of them are originating from the former Soviet bloc countries and they have a mindset of they are right and y'all are wrong. We personally witnessed and heard waiters from the east bloc counties arguing with passengers at two separate times. One over the temperature of tea water in the Red Ginger. Our worst experience was over a Champagne bottle which upon opening exploded and spayed approximately 1/2 to 1/3 of the bottle into the air and the waiter from Serbia told me to kiss off when I asked for a replacement and then that was followed by his supervisor from Brasil when I complained to him. Weather wise fog in the first two ports of call. Cold days at sea and high waves in Cabo MX Read Less
Sail Date December 2016
I took my daughter, her husband and their two daughters on a wonderful two week cruise. We went round trip in and out of Cape Town. The ship was in great shape, the crew was fantastic, intuitive and always helpful. The excursions were all ... Read More
I took my daughter, her husband and their two daughters on a wonderful two week cruise. We went round trip in and out of Cape Town. The ship was in great shape, the crew was fantastic, intuitive and always helpful. The excursions were all very good, with the exception of Port Elizabeth. It was complimentary...a good thing as the place is boring, dirty and easily skip-able...if that's a word. The excursions to visit three game reserves were extraordinary. We saw lions, a big family of giraffes, rhinos, zebras, elephants and many more smaller animals..including some cute little monkeys which delighted the children. My favorite excursion was to a big lake which was filled with "herds" of Hippos. My son in law referred to the lake as a hippo soup. Because it was both a Christmas and a New Year's cruise, the Cloud was very festive..lovely decorations. We all...ages 9 to 75, had a terrific time. Read Less
Sail Date December 2016
We chose the Oceana Nautica because of the itenery we had never been to South Africa and it was on our bucket list,The fact it was going over Christmas and New Year and because of its claim to being the best ,best,best. We love good food ... Read More
We chose the Oceana Nautica because of the itenery we had never been to South Africa and it was on our bucket list,The fact it was going over Christmas and New Year and because of its claim to being the best ,best,best. We love good food the Nautica deffinitely told us that we would find it on board. The Cruise was expensive but we always say you get what you pay for unfortunately the Nautica proved us wrong. Having read reviews about the entertainment onCruis Critic we felt sure they would have rectified it ,we love shows and didn't expect big Las Vagas events as on wonderful previous cruises we have had(33)to date,but having been on smaller ships k we had not been disappointed,until the Nautica. The resident singers and dancers made everything sound the same we normally never miss a show but we gave up. We thought we would try the trio in the bar area where there was a small dance area. We shouldn't have bothered. No atmosphere, people had given up, why,because the band had no personallity no expression on their faces except boredom and gave a robotic type performance. We complained about our junior suite having such an old shower with a shower curtain............When my husband dropped his soap there was no room to bend down to pick it up,we were told nothing could be done for us. We complained about the dried up food and bad service. We were told that a lot of staff were changing at the end of the cruise not sure how that was supposed to help us.One night we had to wait two hours before being served in a speciallity Restaurant. We were told to give them another chance. The cruise Director was only interested in being on the TV the entertainment factor was minimal the saving grace was the lectures on the Politics of South Africa. People that had been on Board time and time again were saying that it had changed and not for the better. When we were told we couldn't dock at one of our Ports of call,we were taken to a Port with nothing but a Mall in,the sort of place you see people getting off and getting back on the bus asap. The tours were extremely expensive and some of the tour guides were students that didn't want to use a mike. So I think you get the message that we will not be going back on the Nautica despite the Head Office saying we should give them another chance,we think £11,000.00.is a bit much for second chances. Read Less
Sail Date December 2016
We chose to return to Asia for the Christmas break and having travelled with Scenic before trusted them to make this a wonderful event. We were collected in Ho Chi Minh City and were taken to a nearby restaurant for lunch. This was ... Read More
We chose to return to Asia for the Christmas break and having travelled with Scenic before trusted them to make this a wonderful event. We were collected in Ho Chi Minh City and were taken to a nearby restaurant for lunch. This was followed by a bus ride to the port at My Tho where we boarded the Scenic Spirit. The cabins were much larger than we expected with a lounge which could be closed off from the bedroom and of course the balcony area which could be closed off from the room by sliding glass doors to be able to enjoy the evening on the balcony without the problem of insects in the room later. There is also a guest laundry on this ship which makes life much easier. The washing machines and driers do not have a charge and the washing powder is also supplied. This enabled us to wash at any time when we were on the ship and therefor could carry less luggage. This is a great innovation and for those who did not wish to do their own laundry there was still a paid laundry service available. The service by all the staff was amazing and the care provided at all times was superb. Food was delightful and there was no issue in dealing with dietary issues and allergies. The chef was wonderful and went out of his way to ensure everything was of the highest quality and beautifully presented. The only issue with the dining room was that all the food was so nice that many people found their clothes had shrunk by the end of the trip!. Scenic include Free Choice activities and Scenic Enrich activities, but at no time is there pressure to participate in any or all of these. The Scenic Free Choice trip to the Bird Sanctuary at Chau Doc for us was a highlight of the trip. This trip is somewhat physical demanding as there are areas where the ground is uneven and there is the need to change from the boat to smaller water craft on several occasions with the boats moored against a muddy bank. However the birdlife we saw was well worth the effort and due to being in very small water craft we were able to photograph the birds up close. The range of included visits from colonial houses, temples, the Royal Palace, museums to markets which sold everything you could imagine was a great eye opener and our local guides who travelled with us were very knowledgeable and made the trip more memorable. Scenic enrich included High Tea at Raffles Hotel, a tradition puppet show and a story telling dance performance by a very well trained group of school children accompanied by other students on traditional instruments. Disembarkation was seamless at Kampong Cham where we again were taken by bus to our final destination on the trip. Stops on the way also included sites and monuments which were further learning experiences. We had guides with us the whole time, some were national guides and others were local guides who had a greater knowledge of the specific area we were visiting for that day or so. On arrival in Siem Reap we were accommodated at a luxury hotel until we were collected by car, also with a local guide to be taken to the airport for our trip home. The whole trip was managed superbly by the Cruise Director and the Hotel Manager on the Spirit and it was a really wonderful way to spend the holiday season. Once again thanks to Scenic for their attention to detail and their ability to provide a truly Luxury Tour. Read Less
Sail Date December 2016
The first of Seabourn's "larger" ships changed too many of the things that made the previous generation special. The common areas, floor by floor: 12 - the new Retreat area is peculiar and expensive. I understand an ... Read More
The first of Seabourn's "larger" ships changed too many of the things that made the previous generation special. The common areas, floor by floor: 12 - the new Retreat area is peculiar and expensive. I understand an effort to generate revenue from otherwise dead space, but $350 for a day's access to a large tv screen and top-shelf liquor, under canvas, isn't sensible. I predict this will quickly be replaced by a golf simulator. 11 - Observation has suffered from the wider space and bad lighting. A vaulted ceiling over the bar simply leaves the rest of the room feeling small and cheerless. 10 - treadmills overlooking the stern are a modest improvement, but the trade-off was loss of the terrific relaxation area in that spa spot. That spa area has been shrunk and moved to a dark, cheerless hallway. It is necessary to walk through the reception area to access the only toilet. I rate the entire spa/gym area slightly worse than the older ships despite an increase in space. 9 - Colonnade has more space, but deployed it oddly, with a U-shaped buffet line consuming table space. Seabourn for some reason decided to have hosted dinners here, and that really doesn't work. Patio grill swapped ends of the ship and somehow lost shaded seating space, an unfortunate design outcome. Pizza remains excellent. 8 - TK Grill has a very nice piano bar with, on this cruise, a brilliant entertainer. The Grill is very proud of the Thomas Keller association, so limits cruisers to two dinners. No great loss. Lobster Thermidor was overlooked and horrid, sole overlooked and overdressed, and "daily specials" were anything but special. Steak was the best I've had on Seabourn, but only average by any other measure. 7 - No great changes to Seabourn Square, although the changes were harmful. Bookshelves are too low to be able to see titles. The customer service area has no single entry, so disciplined queuing is impossible. Coffee bar is unchanged, although for some reason the lunchtime sandwiches have disappeared and Grandmother Cake continues to be held in reserve until 11 am. 6 - Grand Salon eliminated two of the three video screens, meaning that a large portion of the seating suffers from obstructed views. Big step back. 5 - laundry ... oh, wait, THERE IS NO LAUNDRY!!! 5 - Club is simply awful. Bartender must go to the kitchen to make a drink. Lighting is poor, but the lighting design on the entire ship is bad. Big loss of a formerly terrific gathering spot. 4 - dining room is not changed much, although again, lighting is badly designed. For some reason, the kitchen on this cruise has been unable to produce a meal in less than 90 minutes, a long time to wait for unremarkable food. Menu continues to shrink, so the kitchen ought to be able to get the meals out. Steak here remains a very bad idea ... bad cuts, badly prepared. New Years Eve surf and turf was inedible. Senior staff is carried over from other ships, and is generally excellent. But there is a real Upstairs/Downstairs element here, with line level crew launching F bombs around passengers in a very un-Seabourn fashion. I'm sure this will be brought up to Seabourn standards, but needs attention and training. Read Less
Sail Date December 2016
We chose this cruise as it was my mum's birthday, and we normally like to go on beach type cruises (last year we were on Silver Wind around the Caribbean). So this year we thought we'd try something different to our normal ... Read More
We chose this cruise as it was my mum's birthday, and we normally like to go on beach type cruises (last year we were on Silver Wind around the Caribbean). So this year we thought we'd try something different to our normal holiday destination. The service was amazing, with the waiters having time to chat with you and ask you about your day. The staff knew your preferences almost after the first day. I always drink coke during the day, and when I passed through the panorama lounge to go outside to smoke, they would always ask if I wanted a coke when I walked through. The ship is in dire need of a refurb.. It's due to have one this month I understand, although it's not immediately obvious, if you started to look, you could see worn carpet, on one deck outside there was a hole between the sheets of green deck covering. However saying this, it didn't spoil our holiday in any way. Trivia was the main entertainment during the day, yes it's a small ship so many people wanted to just sit and relax when we were at sea, but the trivia was well attended. The other entertainment was ok, just not to my liking. Our cabin 509, was right at the front of the ship, and a couple of nights we had waves over 4m, and this caused a few bangs and crashes during the night. I'd advise to go as mid-ship as possible to avoid the noise and the motion. The cabin had twin beds, a sofa and a walk in closet (with door that you could secure open or shut). The bathroom had twin sinks, a bath and a separate shower. Food was a bit hit and miss sometimes, however if something wasn't to your liking, it's easy to ask for something different, and there was always the all day dining menu that was available in the main dining room at any time. We have booked on Silver Spirit next Christmas, and we love that ship. We were on her during her maiden season, so hopefully they have maintained it well. Read Less
Sail Date December 2016
The Star Princess shouldn't even stop at the Mexico because there were not must for kids to do and it's drinking and party. If the ship didn't stopped in Mexico then we don't have nightmare for custom check-out. It was ... Read More
The Star Princess shouldn't even stop at the Mexico because there were not must for kids to do and it's drinking and party. If the ship didn't stopped in Mexico then we don't have nightmare for custom check-out. It was a mess and cost us delay for excursion cutting short. We paid for the excursion and they were skipped the scene and rushed back on the ship. They should have stay one night in Hawaii island. They just do focus only Hawaiian islands than didn't have too much US custom issues. We spend 2 hours for just stood inline getting off the first island and there were passengers were confused. The amounts we paid for balcony for Christmas should be covering juice and soda. There were no seafood provided but that was separate amounts. There are too many Bingo activities on the ship than other activities. They need more activities for adults like more classes crafts. Also, overcharge for WIFI package. Read Less
Sail Date December 2016
Over priced. Ship is way overrated. Poor service, poor food, poor company. Only nice thing was the people we met. TERRIBLE customer service. The only thing Regent is efficient at is taking your money. Casino is very unfriendly. You ... Read More
Over priced. Ship is way overrated. Poor service, poor food, poor company. Only nice thing was the people we met. TERRIBLE customer service. The only thing Regent is efficient at is taking your money. Casino is very unfriendly. You can see the NCL touch - cheapening everything. They offer free side trips, but unless you book them months in advance - forget about them. Also, most people on these ships are old, but they offer lots of excursions that most people don't have the physical capability. When we asked waiter for coffee in card room, we were told they could not service us there. Also, there is a big pole in the card room , so instead of 6 tables, it is only 5 1/2. Really bad design for brand new ship. Regent/NCL is only interested in taking you money. I can stress enough, stay away from this greedy, non-caring cruise lines.!!!!!! Read Less
Sail Date December 2016
We had some unusual circumstances occur in our family which ended up with Mom and Dad being able to finally take that long-awaited cruise to the Patagonia Region of South America. It was the first time we were solo over the holidays, and ... Read More
We had some unusual circumstances occur in our family which ended up with Mom and Dad being able to finally take that long-awaited cruise to the Patagonia Region of South America. It was the first time we were solo over the holidays, and were not sure what to expect from a cruise line, any cruise line during this time of year. Oceania did not disappoint with their exceptional level of service and consistently delicious menus. Many of the shore excursions offered by the ship were fun and worthwhile. Embarkation and disembarkation were painless, even with an unplanned worker strike in Buenos Aires which lead to several late arriving passengers. The Marina is a beautiful ship, just like her sister ship the Riviera. We enjoyed all the ports, especially the Falkland Islands, Ushiaia, and Valparaiso. We could have done without Porta Este. Some of the others would have been spectacular if we had been favored by clearer skies and less rain. They had a great pianist and female soloist onboard to entertain, as well as a talented comic musician to supplement their rather mediocre perform group. The comic who they picked up at the end of the cruise was in bad taste. We especially enjoyed the on-bard lecture series and trubador performances. One disappointing factor was that Christmas Eve and Christmas were downplayed to the point that a few "love and peace" folk and pop songs were the focus and besides the beautiful tree and decorations in the main lobby not much was there for those of us looking for a more traditional Christmas atmosphere and activities. Our overall experience was very memorable and we would go on either of these 2 ships again if the itinerary was one we were interested in. The level of concerned response and follow-up during the cruise was above anything we had seen in more than 30 years of cruising and has pretty much decided us on making Oceania our #1 choice when planning our next vacation. Read Less
Sail Date December 2016
This is my second cruise on Oceania, the first one was on Riveira, in the Med. Marina is almost the same as Riveira,with very small differences. On both cruises we booked Penthouse 1 (PH1) cabin and have been very very satisfied. Both ... Read More
This is my second cruise on Oceania, the first one was on Riveira, in the Med. Marina is almost the same as Riveira,with very small differences. On both cruises we booked Penthouse 1 (PH1) cabin and have been very very satisfied. Both ships are in very good shape, nicely apppointed, decorated, pleasant and smart but not OTT (over the top). Everything is smart causal, including the required attire and that suits us very well. Captain, crew and staff are well trained and very nice in a relaxed way. 99% are doing their best to please the guests. Very high staff to guest ratio. Oceania's cruises are for middle-aged and older people (though we have a few families and younger couples now) and everything is set up accordingly. There is entertainment but not around the clock. A lot of music: all afternoon, evening and up to midnight there is some music somewhere on the ship (from string quartett to rock-and-roll) but not incessantly. Various musicians move around the ship in various lounges and bars. Wonderful band and singer every night up top on level 15 (Horizons bar and lounge) for dancing. Bound to bring even the shy to the dance floor with a superb mixture of various types of dance music for everyone. Sound proofing is excellent, the noise never penetrates other areas, there are always plenty places to relax, read, take a nap in without much disturbance. Excellent and beautiful library with plenty books. Every night one hour of show, nice and fun but, again, not too much. Some very good lectures, generally two lecturers talking about the area we are in or will be in; history, geology, marine life, whatever. We had a superb lecturer, Terry Bishop, from the UK. He is just unique, professional and amazing in every way. He also entertains and his muisc and singing is absolutely worth listening to. The other lecturer, John Freedman is also very knowledgeable but he tends to cram too much into his 45 minutes talks and as a result one can't retain anything. His talks are OTT for even academics or people with various university degrees. He wanders about in various subjects, geograhic areas and among various people in history and only he can see the connections :). The lectures can be later listened to on a TV channel. The South Atlantic and South Pacific are not easy waters; often with a lot of wind and swell. So I recommend everybody to bring Sea Bands and sea sickness pills and not to expect a smooth ride. Also important to book an outside cabin midship and on one of the lower decks. That reduces the movement significantly. Expect more movement up top and in the bow, where Horizons is (it is easy to dance when the floor moves! :D). It is summer in South America now but South of Puerto Madryn on the Atlantic side and Valparaiso on the Pacific side it is windy, cool and often rainy. Part of the deal. There are small niggles like I have had lots of frustration with obtaining gluten free bread in the normal timescale of dinner and not being able to get lactose free yoghurt but the only real issue is the very poor value for money of excursions. I understand this is a problem on every cruise with every cruise liner so I don't want to make a big deal of it. Just remember not to book too many excursions via the ship but rather reserach the ports and area on the net before the cruise and make private arrangements. Often it is best just to disembark and find a taxi or van with driver/guide - they ususally queue up for your business where you go ashore. Much cheaper, much better, flexible and adaptable to your needs and wishes. We had two excellent excursions via Oceania. One was in Puerto Arenas, the sheep farm excursion. Estanzia Fitz Roy is much more than just a sheep farm, it is quirky, wonderful collection of hundreds (or perhaps thousands) of old items and offers buildings/structures that make you smile and feel good in. it is run by an extended family, who are all happy there - and you can feel it. We also happened to have a very good guide there. The other excellent excursion was to Santiago (from the port of Valparaiso) with a superb guide called Maximo. Very good English, lots of relevant info, good sense of humour, took wonderful care of us. Santiago is interesting and manageable in a few hours. We are now on the second leg of our booking: a second cruise from Valaparaiso to Miami. If you book to cruises back to back it is imprtant to book very early so you can have the same cabin for both as to not have to move. I had a nasty surprise when I had a letter in the cabin, with just 24 hours notice, that the one tour I booked and was really looking forward to, a trip from the port of Coquimbo, Chile to a world famous observatory (Tololo) was cancelled, due to lack of interest. I wanted to quickly arrange a private visit but as it was embarkation day for the second cruise for most of the day I couldn't talk to anybody at the excursions desk or to the concierge. I tried to arrange something on the net and found out that Tololo only accepts visitors on Saturdays. As the tour was planned for Friday, it would never have been possible anyway. It is a shame that Oceania staff lied rather than apologise for a mix-up. It is a great improvement that you can now have internet on board, free if you book into a more expensive cabin or via various packages. Beware though, the band width and speed, or even availability is variable to say the least. It is hardly ever sufficient to talk on Skype or WhatsApp, often impossible to upload photos but most of the time enough for email. Easiest times to use seem to be when staff are not on it : 6-10 am and 7-11 pm. Food is great on Oceania - too good for your waistline! I defy anybody not to find not to enjoy it. So varied, so manay different restaurants, so obliging with any special wishes (apart from good quality gluten free bread :) ) that everybody is bound to find gastronomic enjoyment. There are many Americans on board (a bit too many for our liking,as Europeans) and lots of Canadians. There are some Europeans but not as many I would wish for. (I still count British as Europeans, Brexit hasn't happened yet :D). It is a bit tiring when they tell me that I have a lovely English accent and I have to tell them that one can't have an English accent in English - they have an American accent :). All in all, great experience - go for it! Read Less
Sail Date December 2016
Our cruise started with tours in Buenos Aries and the Tigre Delta. All excursions with the ship were well organized with good guides. In two ports we got tours with local operators we saw at the pier and they were satisfying-and half the ... Read More
Our cruise started with tours in Buenos Aries and the Tigre Delta. All excursions with the ship were well organized with good guides. In two ports we got tours with local operators we saw at the pier and they were satisfying-and half the price. Many groups booked independent tours in advance. We were able to dine in the speciality restaurant s more than once by calling in each morning for that day reservations. Only 6:30 and 8:30 were available each time. Sharing a table with others was a pleasant way to meet other guests. Our afternoon treat was the ice cream station next to Waves dining on the 12th floor. Try to get a front seat for shows featuring dancing as it is difficult to see the stage floor from the rear. We met many couples who travel extensively with Oceania and we have our next Oceania cruise booked for June. Read Less
Sail Date December 2016
Had sailed on Marina Spring 2015, this trip around South America just wasn't the same. We enjoyed ourselves immensely on our 2015 trip and chose the same ship and same cabin (Conciege Veranda) for this holiday journey. We ... Read More
Had sailed on Marina Spring 2015, this trip around South America just wasn't the same. We enjoyed ourselves immensely on our 2015 trip and chose the same ship and same cabin (Conciege Veranda) for this holiday journey. We arrived onboard a day late with 5 hours to spare due to an Argentina transit strike. Granted it was not the normal embarkation procedure but with many of us passengers in the same predicament I didn't think it right for us to have lug our bags all the way up the gangway of Marina with no guidance/assistance whatsoever. The ship was in the spirit of the holidays, lots of decorations throughout. We got engaged in a trivia group right away and met other CC participants at a meet and greet and met lots of other cruisers during the trip. The package "O-Life Ultimate" was great with drinks, tours, and internet. The "free" tours were about as expected, nothing really memorable and they wouldn't permit you to use a credit towards one of the more exclusive journeys...I believe you should be able to incur an upcharge if you want. The "Concierge" service was just OK, will have to give that a hard think before doing it again. The room service was superb, but the laptop they give you for use was broken and there were no spares on hand for replacement...I find that hard to believe. Used the Spa deck only once as a good portion of the cruise was in cold weather, that said not a lot of use of the pool area either, just too cold and windy and there is no retractable roof on Marina. We are not big "foodies" but enjoyed the specialty restaurants and dined in Privee one night for an anniversary celebration. Didn't know much about Privee prior to the trip but it was a remarkable experience. When you walk in you definitely know it is special...the service top notch, the menu from Toscana and Polo, the dessert from another world...WOW! We also ate in the GDR for breakfast and some dinners, Jacqueline always greeted us with a BIG smile. The entertainment showed a marked improvement since the line was acquired by NCL. If you can eliminate the tribute to Elton John the rest was darn good. The guest performers were very entertaining especially the comic/magician. Really liked his supplemental appearances where he taught you the tricks. Jeff, cruise director, could use a little polish, the get ups and dialogue just weren't what I expect from an Oceania Cruise Line. Saw/heard the Captain very little, a bit more interaction with the passengers would have been welcome, after all it is a mid-sized ship. Overall the positives greatly outweighed the negatives and plan to sail with Oceania again as its the itineraries that we travel for. Read Less
Sail Date December 2016

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