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1 Helpful Vote
Sail Date: December 2017
We picked this cruise because we've always wanted to do a Mexican Riveria cruise and this one worked for our time off from work. We did not travel with any children or anyone else...just the husband and myself!! The Miracle is a ... Read More
We picked this cruise because we've always wanted to do a Mexican Riveria cruise and this one worked for our time off from work. We did not travel with any children or anyone else...just the husband and myself!! The Miracle is a smaller ship compared to the other ships we've sailed on, but it was still an amazing vessel. The cabin crew, wait staff, and all other employees were very helpful and friendly! Embarkation and disembarkation went very smoothly. This was the first time that we purchased FTTF and it was worth it. We had a balcony room and it was nice to see the sea whenever we wanted from the comfort of our own room. It was also nice to see the sunsets/sunrise plus ports. The food on the ship was amazing. Most of our table had 3 lobsters on Christmas!! The entertainment was amazing. This cruise we also went to a couple of art auctions, it was a great experience and something that we will now look forward to on any future cruises! The ports we went to were: Cabo San Lucas, Mazatlan, and Puerto Vallarta. Cabo: We did a third party excursion of whale watching and snorkeling around Land's End. The time difference between local time and ship time made us a bit late so we took a water taxi to catch up to the sail boat. We had a fun time and we were able to see some whales! Lands End is really pretty. The snorkeling...lots of people were in the water but it was very cool to almost cold water. I don't do cold water so I ended up staying on the boat. I prefer Caribbean water as it is warm. Mazatlan: Here we did the hop on/off bus and we had a great time! We got off first in old town and went and took pictures of the Cathedral We walked around a bit of the city and had fun. The next stop was new town and had shopping and eating places by the ocean. Went to a shrimp place and had the best shrimp!! Third stop was to see the cliff divers...I would skip this as there isn't much to see or do at this stop. I would spend my time at the other to stops. Puerto Vallarta: If you want to sit back and relax, go to Marriott resort. We hung out poolside and had drinks and food all day plus got to play in the inifinty pool. Although it was fun to see the areas and explore Mexico we definately like the caribbean better with the warm beautiful blue/green waters! Read Less
6 Helpful Votes
Sail Date: December 2017
Chose this cruise based on where it sailed from, where it sailed to, how long the sailing was, and when it sailed. First time being away from home over the holiday. My family very much enjoyed this sailing. We had two ocean view cabins ... Read More
Chose this cruise based on where it sailed from, where it sailed to, how long the sailing was, and when it sailed. First time being away from home over the holiday. My family very much enjoyed this sailing. We had two ocean view cabins for 4 people with connecting rooms which worked very well. Cabin steward was very helpful! (Thank you Lloyd!). First day at sea was a little rough but I did not mind at all. I actually enjoy that once in a while. We had several specialty dining experiences and a couple normal dining room experiences. The best thing about the regular dining rooms was that you could order multiple items. We had no bad food in any restaurant as we pretty much already know what we do not like and did not order any of that. Tim Kaminski was the comedian on the cruise and was extremely nice. Very personable as well. He'd always take time to stop and say hi to people throughout the cruise. Excellent comedian and a great person as well! The only downside to the entertainment was that there were a couple shows we did not get to see because of timing with dinners and other shows. A little disappointing that we did not get to see the other Second City show. We were disappointed that we were not able to get one of the excursions we wanted but the excursion staff helped us find an alternate that was very good and as such never felt like we missed out on the other. The person we worked with was very helpful in explaining some of the ones we were interested in and explained the groups of people that each was targeted for. Some were actually targeted for kids under 10. Read Less
7 Helpful Votes
Sail Date: December 2017
Embarkation from Singapore was a little slow, arrived at the pier at 12 noon and didn't board until 145pm. Cabin was ready straight away and luggage was waiting for us at our door. Cabin D307 Dolphin Deck 9. We met our cabin steward ... Read More
Embarkation from Singapore was a little slow, arrived at the pier at 12 noon and didn't board until 145pm. Cabin was ready straight away and luggage was waiting for us at our door. Cabin D307 Dolphin Deck 9. We met our cabin steward straight away James, he was wonderful. Cabin was a Mini Suite Balcony. Loverly cabin well worth the extra $$$. It was spacious and a great layout the balcony was large. Then it was Full steam ahead at 5pm. Went dinner at the international restaurant. Food was good quality and well presented never cold. We also ate breakfast in the restaurant as we didnt like the noise in the Buffet Horrizon Buffet. Entertainment was great and the shows well Choreographed. Ports of call Kota Kinabalu,Phu My. Nga Trang, Sihanoukville, Bangkok and unfortunately KO Samui was missed due to Tender Issues. All ports were good but remember it is Asia and its hot and most places are under developed and still very new to cruising. You'll be jumped on by touts as soon as you get off the ship. Make sure you barter for everything, especially taxi and tour fares. Back to the ship... There was plenty of things to keep you occupied whilst on board. From bingo, trivia, shopping, casino or just relaxing by the pool close to you favourite Bar (plentyof them). Cocktail prices were 7-12 US$ but in the wheelhouse bar between 3-4pm it is happy hour. By one drink get the 2nd for $1. Overall it was a good trip but very packed as it was christmas and to many Kids. Read Less
6 Helpful Votes
Sail Date: December 2017
decided to spend Christmas away last year, 1st time ever, chose Marella cruise as was convenient to fly from Birmingham, all inclusive including tips and very english. Haoliday was great ship was full and very busy. Couldnt fault the ship ... Read More
decided to spend Christmas away last year, 1st time ever, chose Marella cruise as was convenient to fly from Birmingham, all inclusive including tips and very english. Haoliday was great ship was full and very busy. Couldnt fault the ship and entertainment great. Now the moans- the cruise director Adam was never to be seen in the day only evenings and on prevoius Marella cruises the director was about all the time. The music around the pools was very very loud and always on, no peace st all.The indoor pool lovely and was adults only at certain times but no one to check and children in there a lot. You couldnt get a swim in the outdoor pool as the children took over. There was no shampoo body lotion etc in the cabins and we had a balcony cabin. Far too many foreign staff that didnt understand english, but all very obliging. The man that gave the talks from the spa waffled on and on and after one and half hrs there was still no solutions to any of the talks. He talked on diet, liver problems swollen ankles and many more but was no wiser when he had finnished. Evening meal in the resturants people were going in in tee shirts and shorts not dressed smartly and no one corrected them. Overall we had a lovely time but would not travel over holiday time. Read Less
5 Helpful Votes
Sail Date: December 2016
We went on the Norwegian Jewel for the New Years Eve cruise. Was it crowded? Yes. Was it fun? Yes. All in all everything was just fine. The Ship itself is in good condition. No failures or issues to report. Our cabin was an Oceanview ... Read More
We went on the Norwegian Jewel for the New Years Eve cruise. Was it crowded? Yes. Was it fun? Yes. All in all everything was just fine. The Ship itself is in good condition. No failures or issues to report. Our cabin was an Oceanview on deck 5 and was OK. No problems there either. The entertainment was actually very good, which I've noticed is common across the Norwegian line. Highlights were the Magician Greg Gleason and the Russian Acrobat couple. Service was very good, Everyone we encountered were friendly and had smiles. (some we talked to were on their last cruise before vacation). Since we are Silver Latitude members and guests of the Casino, we were invited to a couple private events plus drinks on the house, which is always appreciated! We took one shore excursion which was the Las Caletas Beach Hideaway in Puerto Vallarta. This place is fantastic with a wide variety water sports, free drinks and the best Mexican buffet lunch I've ever had. I actually can't wait to go back to this place. Well worth the money. Mazatlan was a little more laid back, we ate at Poncho's Restaurant in the Golden Zone, which has a very nice view of the beach and great food. Our favorite was Cabo San Lucas. The local cuisine in this city is simply awesome. The only draw back on this cruise was the overall dining experience. The Chin Chin Asian Restaurant was awful. Not even closely resembling anything Chinese or Asian. My wife and I got up and walked out with food still on the table. Yes, it was that bad. Another bad experience was Moderno Brazilian Steakhouse, Maybe i'm spoiled by the memories of eating at a real Brazilian Steakhouse on land. This place was just not good. Le Bistro and La Cucina were much better food options if your are going to spend the extra money to eat on board. The Tsar main dining room was average at best. Very small portions. The Garden Cafe buffet was good as we had all of our breakfasts and lunches there. Food was hot and you can expect the same selections everyday. Despite the food experience I would take this ship again and this itinerary. Next time I'll try Cagney's Steakhouse and the Teppanyaki. I'll keep my fingers crossed on those. Read Less
3 Helpful Votes
Sail Date: December 2016
Usually try and sail from San Francisco. The ship was full as travelled over New Year. Holiday decorations were still up for the first few days so looked very festive. Weather was not so hot travelling to Mexico at this time of year. We ... Read More
Usually try and sail from San Francisco. The ship was full as travelled over New Year. Holiday decorations were still up for the first few days so looked very festive. Weather was not so hot travelling to Mexico at this time of year. We have been to Mexico on Princess ships several times so only took one shore excursion in Manzanillo. Very good as we saw the volcano erupting. Had a balcony cabin on Baja deck and we were only the 2nd cruise after The Grand had been refurbished. New bedding and very comfortable. Wish they had more seating in the atrium as always full. People standing on stairs whenever had entertainment. Shows OK but wish they would change British Invasion in the theatre. This show been around for several years. Food good but not as much choice in main dining rooms as on previous cruises. Wonder how the washing of hands before eating survives in the buffet area. Read Less
10 Helpful Votes
Sail Date: December 2016
We have cruised many times mainly with Celebrity and Royal Caribbean but this was our first time with MSC. We were lured by the concept of the Yacht Club so most of my review is based on this. Pre Cruise: We arrived at 1am so ... Read More
We have cruised many times mainly with Celebrity and Royal Caribbean but this was our first time with MSC. We were lured by the concept of the Yacht Club so most of my review is based on this. Pre Cruise: We arrived at 1am so spent the night at The Grand Excelsior hotel close to the airport which suited our needs for a comfortable stopover hotel at a reasonable price. Embarkation We travelled independently by taxi to the port in Dubai to embark the ship and quickly found the Yacht Club priority embarkation area where a butler was on duty to escort us to another area where our check in formalities were taken care of while we relaxed with refreshments, so far so good until were escorted by one of the butlers to embark the ship whereupon one of the ship's security staff got into a disagreement with the butler for bringing us to his gangway . It was all very uncomfortable and embarrassing and was not a good first impression. My husband did bring the debacle to the attention of the senior butler once we finally got on board and of course they were most apologetic and concerned to hear what happened so we put it behind us and looked forward to the cruise. Cabin: We finally made it to the enclave of the Yacht Club and our well appointed cabin, loved the walk in wardrobe and the marble bathroom, balcony a tad on the small side. Bed was very comfortable with memory foam mattress toppers and lovely pillows. Nice bathroom products, fluffy towels and bathrobes, all the luxuries you would expect. We had a lady butler and a “junior butler” which is a fancy name for cabin attendant! To be honest the junior butler was better, very attentive and pleasant to talk to. He previously worked for Royal Caribbean and it showed. Food and Drink: We were very impressed with the service in the Top Sail Lounge, all the staff in there were attentive and welcoming. The Afternoon Tea service was wonderful with traditional white gloved service and tablecloths , such a treat. The cocktail menu was extensive and we loved the Aperol spritz and the Italian wine selections You certainly do not go hungry as they have breakfast, lunch, snacks, evening canapés and sweet treats according to the time of day in the Top sail Lounge plus 24 hr room service, mini bar with snacks and drinks all included as well as the dedicated Yacht Club restaurant for breakfast, lunch and dinner . The One Pool bar served excellent cappuccinos as you would expect on an Italian ship but also the best cup of tea I have had at sea, proper tea pots and fresh milk in a jug which was a pleasant surprise and a welcome change to the usual plastic cartons and tea bags in cups that is often served outdoors! The One pool also had a lovely breakfast buffet and light lunch selections including freshly cooked pasta every day. This being a Christmas cruise the restaurant was very busy most evenings and sometimes the service was a little slow but on the whole it was very good. I enjoyed the Italian style menus with many courses and smaller portions, the cheese course was fantastic. Often we would skip dessert and have a night-cap and chocolates in the Top Sail lounge. Even though the ship was full there was never a problem getting a sun lounger on deck. Being a Christmas cruise there were lots of large family groups and the rest of the ship had a very lively atmosphere so we really didn’t spend much time away from the sanctuary on the Yacht Club areas however we did enjoy the White Party on deck on Christmas night and the main atrium with the Swarovski staircase looked lovely all decorated for Christmas. In fact the whole ship was spotlessly clean and well maintained. Spa I pre booked a spa package online which is something I have never done on previous cruises as the prices are frankly outrageous but the prices on MSC seemed fairly reasonable in comparison. The Aurea spa is well appointed and the staff are mainly Balinese. I very much enjoyed the massages I had there and they don’t give you the hard sell for products like other ships I have been on. Ports: We arrived in Abu Dhabi on Christmas day, after a leisurely morning on the ship we took a taxi to the Emirates Palace Hotel which is about a 20 min drive from the port where we indulged in their famous cappuccino with gold leaf sprinkles, very decadent, a wonderful treat for Christmas Day. The hotel was opulent and beautifully decorated for Christmas. We then took another taxi to the Sheik Zayed Grand Mosque. This was absolutely spectacular and words and photos are not enough to describe the sheer beauty of this place. Everyone is welcome to visit and it’s free to enter but please take note of the dress code particularly for women as you need to be completely covered from head to toe in loose clothing. The mosque has guidelines on its website but they will provide an abaya if you don’t have the appropriate dress. We timed our visit to we could see it at sunset as well as in the daylight. It is truly stunning inside and out. The next port was scheduled to be the private island of Sir Bani Yas but we woke to thick fog and it was not safe to navigate, so we spent the day at sea. Fortunately the Captain managed to rearrange the itinerary so we could visit there later in the week. We were so glad not to miss this unique place. Again as Yacht Club guests we felt very pampered as we got priority tender service to the beach where a golf cart was waiting to whisk us to the Yacht Club section of the beach where one of our favourite butlers was waiting to bring us drinks and a buffet was set up. It was absolute paradise! We were also able to bypass the very long line for the tenders when we returned to the ship. I did feel a little self conscious as we were escorted to the front of the queue I must admit! After the re arranged sea day we docked in Manama, Bahrain where my husband took a ships excursion to the Bahrain Race circuit for a 4x4 driving experience which he enjoyed by all accounts. The port is not within walking distance to anything as it’s an industrial port but a shuttle bus was provided (for a fee). I did not go ashore but spent a blissful morning having a massage and then enjoyed the sun on the very tranquil One Pool deck having my every need catered for! Next port was Doha Qatar, again not walking distance to the town but I believe the shuttle was free in this port. We took a ships excursion on a Dhow cruise which was very relaxing but we spent a lot of time at anchored in the sea where you could swim, sunbathe and admire the view, also a decent buffet lunch was served. I would imagine if the weather was cloudy this could be pretty boring but fortunately it was a lovely day and not too hot. There was an upper deck for sunbathing and the lower deck was shaded. We were also taken on a short tour into the city where a photo stop was made so we could admire the ultra modern skyscrapers. All in all, a very enjoyable day. After the rescheduled visit to Sir Bani Yas Island we arrived back in Dubai on the Friday as per the original itinerary. We had a ships tour to the Miracle Garden which was scheduled for the afternoon. I must say the way MSC handles excursions is unlike any other cruise line we have been on. Although I had pre booked all our tours online no times were given so I expected that we would find out the tour times when we boarded but there were excursion tickets in our cabin. When we enquired with the shore excursions desk she informed us that we only get our tickets with the meeting times the night before the tour. This can be quite awkward if you have a half day tour as how can you plan the rest of your day? She explained it’s because the tours have to be grouped by different languages and they don’t have all the information and times until the day before from the tour operators. It’s very bizarre but we just went with the flow. So our Miracle garden tour left the port at 2.30pm it included had a city tour past the Burj al Arab and the Jumeirah Palm etc. The traffic was very slow so we were late arriving at the Miracle garden which being a Friday and a holiday weekend was very busy. It was a beautiful place and the floral displays are stunning. The crowds did thin out a little after sunset but a lot of passengers were very tired and hungry and those on early seating missed their dinner as we did not arrive back to the port until after 7pm. I am sure if the excursion times were listed when you booked people could have planned accordingly. Fortunately for us advantage of the open seating Yacht Club restaurant meant we did not have to rush to get ready for dinner and we ordered some snacks from room service as soon as we got back to the cabin. Some passengers were disembarking very early for their flights home so we did not get much sleep on our last night as folks were coming and going from about 2am! Luckily as we were staying in a hotel Dubai for New years’ eve we had a leisurely disembarkation at 8.30am, escorted off the ship and to our luggage in the arrivals hall by our butler. Pampered to the end! So in conclusion, we would certainly sail with MSC again but only in the Yacht Club. We really enjoyed the service, food and all the perks that come with it. Having said that Celebrity still remains our home from home and we will happily sail in regular cabins without all the suite perks as we love the food, service and ambiance of their ships in general. One thing that really did concern us was the lifeboat drill on the Fantasia. I have never attended such a disorganised drill in all our 43 cruises. Listening to the drill in 6 different languages is tedious but necessary but instead of checking passengers off a list as you enter your muster station staff were randomly scanning guests cruise cards all over the place. Then they kept calling for missing guests to attend the drill. Herding cats is the phrase that comes to mind! As some folks embark in different ports not everyone participates so then they have to have another the next night for those who boarded in Abu Dhabi which was transmitted over the ships PA while we were dining so it was impossible to have a conversation! Most of these quirks are due to the fact that there are many nationalities on board so everything has to be multi- lingual. For that reason there was no Captains daily announcement. We also missed not seeing the cruise director on TV in the mornings. These are things we have become very familiar with on the American cruise lines and MSC certainly has their own way of doing things and we felt a little out of our comfort zone at times however the Yacht Club concept more than made up for any of these idiosyncrasies . A change is as good as a rest as they say! Read Less
1 Helpful Vote
Sail Date: December 2016
First time we were away for Christmas and choose Celebrity because we love the line. Service was great as usual although there were a few hiccups in the MDR a few nights, but that is to be expected considering it was Christmas. The bar ... Read More
First time we were away for Christmas and choose Celebrity because we love the line. Service was great as usual although there were a few hiccups in the MDR a few nights, but that is to be expected considering it was Christmas. The bar service was terrific and the ship was clean the steward service was great. Pool stewards however need to enforce the rules, there were several loungers that had towels on them for practically the entire day with no one actually using them which was made worse on sea days. We didnt really go to any shows but form what we heard they were very good, the silent disco was a huge success and great fun. Embarkation was a breeze and the welcome on board was with a cheery smile and very friendly, the staff always said hello and were cheerful and welcoming, we never had a bad experience with any of them and nothing was too much trouble for them. The food was good as was the choice, however i would suggest that the try to offer a greater variety over the 7 days and not repeat meals over the week. The variety in the buffet was good and I for one am happy to see that the variety has been slightly reduced to stop waste. I would like to see more variety in the shops, as far as general merchandise is concerned. Read Less
1 Helpful Vote
Sail Date: December 2016
Choice based on rates and available dates. This one fit our needs best. Covered Christmas which we would have had without kids for the first time. Also covered our 40th Anniversary on 12/26. Cruise was great overall. Smaller ship ... Read More
Choice based on rates and available dates. This one fit our needs best. Covered Christmas which we would have had without kids for the first time. Also covered our 40th Anniversary on 12/26. Cruise was great overall. Smaller ship than we had on Carnival but not necessarily a bad thing. More intimate. We met some great people. Destinations were womderful. Climbing Maya ruins on Christmas Day, tubing on a rain Forrest river (in the rain) on our Anniversary with a Maya guide. Next day being smooched on by an amorous Capuccin Monkey. Great times. The staff was friendly for he most part and went out of their way to make us feel special. A couple of bartenders were less than the best but they were more than made for by the rother st. I would recommend this route and cruise line to anyone. We may we'll do this one again. On the down side, though, there were a couple of significant aspects that prevent this from being a 5 star review. First, the center of the top deck by the pool was taken up by a stage. That seriously limited the space for guests. More, though, the Gand that played on that stage was a reggae style band and LOUD! Speakers all around the stage blasted their music into every corner. Lest you think I am just an old fogey who doesn't like loud things, I have been around concussive blast waves. They do bad things to your internal body. This volume felt like one long slow explosion and was painful for me. There was literally no way anyone could carry on a conversation when they were playing. We had to grab whatever food or drink we wanted and head up a deck, and maybe away from the pool area, to get a sound baffle from the glass and other structures in order to enjoy sitting out in the sunshine. The other thing was that we had a card in our room congratulating us on our Anniversary. That was very nice. The card said to give it to the matre de at whatever restaurant we went to on our Anniversary. We chose the French restaurant, Le Bistro. Handed the card over as instructed and were seated. As we were eating a small group of people appeared and sang Let Me Call You Sweetheart to a nearby table. I looked at my wife and speculated that they might were supposed to be singing to us. But, whatever. Shortly the couple at that table came by and asked us if it was our Anniversary since we were the only people in the restaurant tha looked like we were celebrating such an event. He said that they were not even married and he didn't take our cake. Then he went to tell the staff of their mistake. A while later the same people appeared at our table and repeated their performance and placed a very pretty cake on our table, right after we had ordered desert. In fact, our desert showed up in the middle of their singing. We thanked them and asked, since we already had desert, what we were to do with the cake. They said the would box it up for us. That was nice. We finished and we're sitting at the table. Ready to go, we wondered what we were to do about the cake. We got our waiter and asked. He said they had sent it to our cabin. Well, you guessed it, no cake. We never did see that cake again after it was placed on our table. Now, to be sure, we didn't go on the cruise for tha cake. And, had there been no card in our room, we wouldn't have even noticed. But the gesture was made ... and then abysmally executed. We are not looking for any kind of refund and not even sure an apology is necessary. But I have worked in customer service organizations and this was definitely not that. So here is the feedback. Cost you a star. As I said, though, we may we'll repeat this cruise and with NCL. Read Less
8 Helpful Votes
Sail Date: December 2016
Have to say our room attendant, waiters and drink waiter staff of an evening made a trip amazing, nothing was too much of a problem and they went beyond to make a cruise memorable. Overall our cruise was great, ship was spotless, food ... Read More
Have to say our room attendant, waiters and drink waiter staff of an evening made a trip amazing, nothing was too much of a problem and they went beyond to make a cruise memorable. Overall our cruise was great, ship was spotless, food was great, entertainment of a night some were great others alright then some that we walked out on, everyone's tastes are different, what we don't like others may love, overall a very relaxing 12 days. Now for the downside, I would suggest you not get involved in the up sell. I was lucky enough to win a spa prize which was for a $100 US dollars treatment, was really looking forward to this but when attending I was told the treatment was $168 US dollars ok that find but you have to pay Gratuities on your prize which was $29.53 US dollars, sort of left a bad taste in my mouth, then they tried to sell me products at a price of $880 US dollars odd, yeah right. They also have guessing competions in regards to Jewellery and watches, you are lead to believe that is what you are going to win, wrong, what you receive is a very cheap piece of cheap jewellery eg, pretend Pandora bracelet that they sell for roughly $19 US dollars Read Less

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