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1 Helpful Vote
Sail Date: December 2015
I have been on two Princess cruises previously in 2013, a 7 day on Ruby and 10 day on Emerald. At the time I told Princess that the food and service was excellent but the space was so cramped we would not travel with them again. We saw ... Read More
I have been on two Princess cruises previously in 2013, a 7 day on Ruby and 10 day on Emerald. At the time I told Princess that the food and service was excellent but the space was so cramped we would not travel with them again. We saw the Royal and decided to try a newer ship. We had a Premium Deluxe Balcony. !. The music offered was fantastic both bands and individual performers. We both enjoy music, not particulary shows. Though the Saxophone Show was great. 2. The service was excellent. 3. Even with this largest balcony we were shocked at the tiny cabin. I think the Interior on the Royal Caribbean and Carnival are the same size. 4. My husband remarked after we were on the ship four hours, "Everything is so cramped". 5. The food was unremarkable, not bad but not exceptional as we thought three years ago. We could see the cuts made by Princess during those three years. 6. We told Princess that we would not travel with them again because we were horrified by the lack of hygiene by passengers in the food areas and the failure of Princess to direct passengers to wash hands as I've seen on my previous twenty cruises in the last six years. This newer ship had lovely handwashing alcoves before each entrance to the Buffet. No crew member directed anyone to them. I asked a crewmember in the Buffet why and he responded that passengers had complained that they were being told to wash their hands. So they were told not to do so. I saw at most ten people using them in our ten days on the ship. As we entered the Buffet there was no crew member placing a dab of Purell in anyone's hands. When I asked another crew member she also responded that they were told not to do so nor to direct passengers to Purell stands beside the plates and bowls. I saw less people using these than the handwashing alcoves. In the Dining Room, elevators and Buffet I saw passengers sneezing without covering their faces with anything. On the ninth day of the cruise in the Buffet a woman reached around me as I was using the tongs to remove some food and grabbed food directly from the buffet tray. I said, "What are you doing" and she responded, 'Huh". The lack of hygiene was appalling. By the sixth day I was hearing passengers saying in elevators and beside us in the Buffet and Dining Room that people were getting sick. Surprise! We will never cruise on Princess again. Read Less
3 Helpful Votes
Sail Date: December 2015
We chose this cruise as it was one of the few that left from Melbourne, so we didn't have the hassle of planes/trains etc prior to the trip. We enjoyed the ports of call, and some of the staff couldn't have been better. ... Read More
We chose this cruise as it was one of the few that left from Melbourne, so we didn't have the hassle of planes/trains etc prior to the trip. We enjoyed the ports of call, and some of the staff couldn't have been better. However, the overall food and restaurant experience were appalling. Bad organisation, cheap food, no change of menu, no flexibility with dining times, having to queue for breakfast, upstairs pantry - don't even go there .... you had to pay for a lot of the food, and which cruise line does not put food on after 9 pm on New Year's Eve, for heaven's sake? THIS ONE!!! We would hang out to be on shore just so we could find something decent to eat. The biggest problem with P&O is that even though they get you to complete a survey on your experience, they don't seem to give a toss at how bad the review is. Read Less
Sail Date: December 2014
Embarkation was to be in 10 minutes from pier to room. No Way rooms not ready until 1pm. Door locked so you could not go to room. Now to the windjammer which was quit nice and food selection great. Homemade cookies baked fresh daily from ... Read More
Embarkation was to be in 10 minutes from pier to room. No Way rooms not ready until 1pm. Door locked so you could not go to room. Now to the windjammer which was quit nice and food selection great. Homemade cookies baked fresh daily from 11 to 9. A great new tradition. At 1 we tried to get to room but were told not until 2PM. We finally got to the room 11252 which is a balcony room which had adequate storage, new bathroom with larger shower. Nicely done. There were wrist band to use instead of the cards. Neither band worked so we relied on the cards for the 11 nights. We were able at 2 wks out to obtain dining and show reservations with help of C&A. The thing with the dining was the even without a reservation you could go up to the dining room entrance and share a table and get seated right away. We ate at the American Icon and the food was very poor as the service at dinner time. We ate at this restaurant for Breakfast and lunch and was great food and service. Do not know what dinner was so bad. Chic was one of our favorite place for dinner. We had 3 meals here, but the trouble the menus remain identical. So same old each night. Silk was good for 2 nights. The food was good, but again it was the same menu for the 2 nights. They really tried to get us to buy drinks. The Grande was for 2 night for which a jacket is required (formal). The menu was nice and had lobster, good meal and service. Coastal Kitchen was a special allowance for us for 2 nights. This was the best meal choices and service on board. It is a restaurant designated for Pinnacle and Suite guests. They service breakfast, lunch and dinner there. We only had dinner at this location due to being only Diamond Plus. Chops was a paid for dining option which we did go on 1 night. We always go to Chops on ships for ding and this restaurant was not a disappointment. We loved the food and service. There were 6 other pay for dining which we did not use. Michael Pub, Devinely Decadence, Wonderland, Izumi Japanese, Jamies Italian, and Chef Table. Cafe 270 was the place we ate most breakfast and lunch. It is like the Park Cafe on other ships. It was always crowded. Windjammer food was same as on most ships but they had an addition of a bakery at the entrance of restaurant and they made fresh breads and homemade cookies. This was a wonderful addition to the cruise menu. Fresh and warm cookies wonderful and busy at most times. The entertainment was OK. RCCL paid for a Bionic Bar which looked large in most ads but in reality was quite small. Only say if used 2 times. The bars had a great selection to choose from and music good at most. The 270 theater had the windows which turn into pictures and the entertainment was about medium. The comedian John David was tremendous. The other entertainers were about average, not special. The daily activities were just normal as other ships, nothing spectacular. Shops on boards were all upscale and i mean upscale. They did the normal sales on watches almost every days and then a t shirt sale. They were all done in a small area in front of the shops and this made walking through a problem due to crowds. Stateroom entertainment was CNN, HLN, TMC and then RCCL channels. The computerized daily planner did not work in the room due to computer issues. We are Diamond Plus with many cruises under our travels, but on this ship there were 1300 plus loyal travelers on board. This made is hard to go to the evening 5 TO 8:30 cocktail hours in Diamond or Concierge lounges. There was only standing room most nights and service was hard to get. We heard on board that RCCL will be taking away our benefit to go to the concierge lounge as a Diamond Plus. They plan to make the concierge for Pinnacle and Suites Guests. How sad that we can go on 50 cruises with them but they want us to be lower than a person who may take 1 cruise book a suite and get that benefit. We spend lots of bucks on RCCL but they do not appreciate it. One good benefit they gave was 3 drinks at any bar during cocktail hours for Diamond Plus which was a nice touch. This should be implemented for other ships. Embarkation was a nightmare it was to be 8:30 and we got off at 10:30, the problem was customs and the baggage handlers, our bags were being delivered as we got there. A mess. We have booked the Anthem for Oct, 15 and cancelled when we came home. Ship beautiful and that is about it.   Read Less
1 Helpful Vote
Sail Date: December 2014
Excited to take this 12 day trip as a well deserved vacation break. The problems began with the embarkation process, inadequate seating, chaos and mayhem when they roll up the doors to proceed, and the problems continued all the way ... Read More
Excited to take this 12 day trip as a well deserved vacation break. The problems began with the embarkation process, inadequate seating, chaos and mayhem when they roll up the doors to proceed, and the problems continued all the way through, even with the disembarkation process. Keep in mind this is a new ship and yes there should be minor hiccups, but many were major. Problems with our balcony stateroom: Our room air conditioner was not properly working for two days, keep us at a sweltering 74 - 75 degrees in the room. Finally on the second night they resolved that issue. Also on the first 4 nights we had a flat screen TV from the movie "Poltergeist" which glowed like a runaway nuclear reactor lighting the entire room depriving us of sleep every night. Complaints to Guest Services personal were handled by cold and indifferent attitudes for 4 days and nights. On the fourth night I phoned the Miami Office and complained and they sent a message to the ship telling them to rectify the problem. We were moved by a begrudging staff member to another room, probably because we went over their heads when they would not address or resolve the issues. Both rooms also creaked and cracked all night long waking us up at all hours of the night. On top of that at 3:30 in the morning they were moving laundry carts around on the deck below us also creating noises to wake the dead. These problems were not isolated to us, but our neighboring staterooms also had the same problems. The outside balconies were already ridden with a lot of rust. On a positive note, our stateroom attendants were wonderful and very attentive!!!! Problems with Dining: While the different restaurant themes were a change, the main menu items were similar at almost every restaurant. After a few days the selections became dull and mundane at the least. After 8 days of the 12 day cruise some of the restaurants were running out of food listed on the menu. Even the Windjammer Cafe had a smaller variety of foods with most of the same items day after day. The dining rooms were under staffed which resulted in slow service. Waits of up to 20 minutes to have your water glass refilled. Many times the wrong entrees were placed in front of us and were quickly resolved because they actually belonged to someone else at our table. I prefer assigned seating and an assigned staff to the table, this has always provided stellar service because the waiter know he/she will get bonus money for providing great service. With the new "Dynamic Dining" they realize they will only see us one night and the drive to excel has been taken out of their sails because they know there will not be any extra tipping. After day four the Seattle Hot Dog stand was out of Coney Island Dogs and regular American Hot Dogs. Room Service no longer includes eggs, bacon, sausage, hamburgers, or the entree for the day. All of there are now Ala-carte items at additional charges and fees. We abandoned using room service because the service was always running about 20 - 30 minutes late and the coffee was horrible. The Promenade Cafe is no longer open all night, it closes near midnight and re-opens at 6:00 AM Problems with Entertainment: The entertainment venues were only one per night (not two shows like other ships) and the seating of the theater is probably only a third of the total population on the ship. Even though reservations were made months in advance for the shows, arriving 15 to 20 minutes before the show found the theater completely full with over-crowded standing room. It wasn't until the last 2 nights that they actually scanned your card to make sure you had reservations before letting you in. Problems with Equipment: As previously indicated, air conditioning and televisions were failing, sliding doors would jamb and stick when opening or closing. Elevators would constantly freeze up and then reset themselves. If you were going up, the elevators would freeze briefly and then reset and you soon found yourself going down instead of up. Bionic Bar Robots would spill drinks resulting in charges for a drink never received. To add insult to injury, for the same $8.00 drink at a bar, the robot bartender charged you $12.00 plus a heavy gratuity resulting in a final price of around $14.00 for that $8.00 drink. My question is what is the robot going to do with it's gratuity earnings? . Problems with Staff: Guest services were cold and indifferent to complaint about failures and problems, I had to call the Miami office in order to rectify problems with our room that they chose to ignore. Dining staff were understaffed and spread too thinly resulting in very slow and poor service, not necessarily a fault of their own. In the Windjammer dishes would be piled on empty tables for up to 15 minutes before the staff decide to remove them and clean the table so another group could be seated. Our talks with the dining wait staff found that they were unhappy with the new "Dynamic Dining" because they knew it would result in a severe drop in there income from lost tips. But to be totally fair there were a few shining stars who worked hard to provide outstanding service even for one night. We did tip them for their excellence in service provided. Other: The Promenade Cafe was severely shrunk in size with less selections of food that were present the past cruises. The coffee at the Promenade was terrible tasting!!! When creamer was added the coffee was actually gray in color (like dish water) and was totally unappetizing. Maybe the bad coffee is actually a way to cut coffee expenses on-board the ship. Because the Promenade was so small there were no parades or events there, because they have installed plenty of high end stores with over priced items. The ship has no access to the bow area for the opportunity of photography. You can no longer go forward on the 15th floor and get a forward vantage point for photography. The 5th floor walkways are between the staterooms and the lifeboats which makes it impossible to photograph directly into the water to capture images of flying fish or other wildlife. Even from your balconies you are unable to look directly into the water because you are 20 feet from the edge of the ship with your view blocked by the lifeboats. The outside walkways are completely exposed to the elements so in inclement weather you are directly exposed to the bad weather. The walkways are not sheltered like on the other classes of ships. We arrived in the port of Bridgetown Barbados on Sunday when all the stores were closed and almost nothing to do and no place to go except the terminal port itself. A little forethought would have possibly switched the Port of Bridgetown with Martinique so we could have been able to shop at both ports on the respective days. Even to the point of disembarkation, there were failure. We were delayed by almost 2 hours after our appointed time before we were allowed to exit the ship, making us late for our scheduled pick-up. My only advice is to run in the other direction with any discussion about the Quantum of the Seas. The Anthem of the Seas is the sister ship of the Quantum, so I would expect epic failures there as well. If you have reservations consider switching them to another class of ship like the Oasis or the Liberty. While there were many new things like the bumper cars, the larger solarium with more pools/hot tubs, the Flowrider, the I-fly, and the Northstar, but these also commanded long waiting lists and although the experience enjoyable, it was far from being worth the wait and inconveniences. If this is the future of Royal Caribbean, I will be seeking other options for cruising. Read Less
Sail Date: December 2014
I booked this cruise to start a family tradition. My grand daughter (17 months old) had never been on a cruise. I thought departing from New York City would be a good option instead of flying to a port for embarkation. If your looking for ... Read More
I booked this cruise to start a family tradition. My grand daughter (17 months old) had never been on a cruise. I thought departing from New York City would be a good option instead of flying to a port for embarkation. If your looking for a generic experience or have not cruise prior, this is the cruise for you. The embarkation was fairly quick and efficient. The Cabin Steward was friendly and attentive. The cabins are narrow as well as the hallways. Navigating these halls can be challenging especially with a stroller or wheelchair when the linen carts take up the hallways. Free style dining is a nice concept but don't expect the food to be warm or fresh. Food hoarding seem to be a past time of many travelers. The days at sea were too cold to enjoy the outside areas or pool. Some Excursions were over price and not worth the time. Great Stirrup Cay is nicely laid out with little shade. One has to pay for a Cabana, covered chaise or sit at a picnic table under the pavilion. There are water activities and a giant inflated slide for an additional cost. The Spa is a quiet respite with lounge chairs, saunas, whirlpool and hot tile chaise. There are a variety Spa services but be prepared to be pressured to purchase additional services or items. Splash Academy has programs for children age three or older. The Guppy Program (3 yrs. and younger) exists in name only. Their is a separate room with a few toys. Gift shops had the range of over priced jewelry or low end cruise nick knacks. The there is a variety of restaurants with table side service but the portions are small and the food may be over cooked. In general the ship is large with a variety of activities with audience participation. The price of the cruise is basic with many add-ons such as for sodas, wines and liquors packages or enrichment activities. Be prepared for a time-share experience of being asked to purchase items. If you see Spa staff outside of the Spa area, run!! You will be approached to purchase even more services. Read Less
Sail Date: December 2014
Just got off Cunards Queen Elizabeth with 5 Family members I have traveled with 5 different Cruise companies This was my first cruise with Cunard that I thought would be a bit highbrow for my taste . How wrong was I. The service was very ... Read More
Just got off Cunards Queen Elizabeth with 5 Family members I have traveled with 5 different Cruise companies This was my first cruise with Cunard that I thought would be a bit highbrow for my taste . How wrong was I. The service was very slow the quickest I got a drink order to our table was 20 mins the slowest just under hour and I am not making this up the food in the Brittania restaurant was good but no way near as good as other ships I have been on The entertainment was alright but no where near enough different varieties of music you will like it if you like listening to one man piano players they had several bars with piano players no Jazz or nightclub venues. I found most of the serving staff to be OK but no were near the standards of say Celebrity. Our trip was to go to Amsterdam and dock for 2 days we were told on first day at sea that we could not dock at Amsterdam because of high winds, no alternative port could be found so we sailed up & down The English Channel Because of some EU ruling we were told that vat would be added to all ship shops purchases and there would be no duty free sales I sailed with P& O last January to Amsterdam where there was no vat added and you could buy duty free on board? But worst of all this short cruise to the Amsterdam Christmas markets to do some last minute Christmas Shopping and buy our duty free drinks for Christmas did not happen Maybe I will try Cunard again when I reach 80 years of age but of the five cruise companies I have used Celebrity, Royal Caribbean, NCL, P&O and Cunard. Cunard would not get in my top 5 cruises and this nothing to do with our cruise not reaching its destination. Just on Poor service not enough to do generally not a well run ship. Read Less
Sail Date: December 2014
We were on the Dec 22-27th cruise to Cozumel and Princess Cay. We are experienced cruisers and have travelled on Ruby Princess, Royal Caribbean and Celebrity before. We go on cruises with the mindset that we are going to be flexible and ... Read More
We were on the Dec 22-27th cruise to Cozumel and Princess Cay. We are experienced cruisers and have travelled on Ruby Princess, Royal Caribbean and Celebrity before. We go on cruises with the mindset that we are going to be flexible and have a fun time! I have to admit I was disappointed though within the first 15 minutes of exploring the ship but tried to focus on the positives throughout the trip. We had 2 mini-suites on the 9th floor: D305 and D419. Our group consisted of 2 adults (ages 42 and 43) and 3 teens (13, 16, 17). Pros: Boarding process was a breeze. Very organized. Rooms were clean and the attendants were friendly. Balconies were spacious. Uncovered but worked well for sun-bathing. Nice variety of pools on the ship. Movies Under the Stars was a hit with my family. We especially enjoyed the pizza served on the pool deck, International Cafe, and the Casino. Nice movie selection in the cabin. Princess Cay was clean and offered something for everyone. A fun beach day! Cons: Pool towels were not available on Day 1. Must use beach towels from your cabin. Note: pool towels were older and need a refresh. Some of the furniture in the buffet dining rooms are showing their age and need to be replaced. The food selection at the buffet was odd and not appealing. There was a long line to get food at the buffet on Day 1. Something I have not experience on other ships. Passengers were grumbling. Noted a few young passengers with poor buffet etiquette so we did not return. (Ex: sneezing without covering mouth) The most alarming to us was the brown water (color of cola!) coming out of faucets and shower head intermittently in both cabins starting on Day 2. We were told this was happening on the starboard side of the 9th floor and a plumber would need to work on it. This continued through the end of Day 4. We brushed our teeth with bottle water (provided by us) and went to the pools and hot tubs vs taking a shower with contaminated water. This is an older ship that has doors in some common areas (busy pool/elevator areas) that you need to use your hands to pull/push vs being automatic. I was surprised Princess did not upgrade these doors to touch free to reduce germ transfer among passengers. We tried to ignore the flaws to the best of our ability and have a fun Holiday vacation. Would I cruise on this ship again? No. We much prefer the Celebrity Cruise Line. Read Less
1 Helpful Vote
Sail Date: December 2014
Let me start by saying that we have about 15 previous Celebrity cruises under our belt - and 30+ in all. We started with X back in the early days of Chandris, sailing on the Meridian, Horizon, Zenith, up to the largest ships. We prefer ... Read More
Let me start by saying that we have about 15 previous Celebrity cruises under our belt - and 30+ in all. We started with X back in the early days of Chandris, sailing on the Meridian, Horizon, Zenith, up to the largest ships. We prefer smaller ships but have enjoyed the Aqua Class/Blu experience so much that it offsets the size issues. We have done holiday cruises many times on Celebrity and other lines, including RSSC, Oceania, and Seabourn. This year we liked the prospect of leaving from San Juan so we booked Summit 12 months out. Our cabin on Deck 11 was absolutely fine with terrific stateroom service. Only negative here was that our balcony overlooked the Sunset Bar and we had to contend with music every evening until 10.30 or 11.00 pm. We loved the aft location. Two concerns pretty much tainted our interest in any future trips with Celebrity. There has been a significant decline in the quality of food and food service, even within the past 12 months. Even in Blu, which we think is an inspired concept, I had ahi tuna one evening that was inedible because of the fishy taste. The Ocean View Cafe has been reduced to a glorified strip mall cafeteria. Nowhere do they post the menu being offered - the only way to find out is to wind your way through every serving line in the restaurant. Signage is incorrect or missing for many items. One of the best was "Barbarian" Sausage (Bavarian maybe?). Red Jello/Vanilla was actually Yellow Jello/Vanilla. Servers don't know what they are serving. One dish looked to me like orzo or rice, I couldn't tell which. I asked the server and she pointed to the sign which said "Mixed Vegetables." Veal Piccata had no lemons or capers but a thick gooey brown gravy and mushrooms. Previously, servers would remove plates etc from the tables almost before you could put your fork down. We saw tables with empty dishes on them for 15+ minutes. The ship's interiors look really well in most every aspect. But the exterior spaces are run down, rusty, and embarrassing. The teak floor in the Solarium is flaking apart and looks like there is sand on the floor. The ceiling a/c vents are dripping with rust. The chair cushions are stained with white paint. Ice dispensers "out of order" for the entire cruise at the Pool Grill and servers told me they had not been working "for some time." The piece de resistance was the afternoon canapes we received in Aqua Class. Every day the same uninspired, unidentifiable things appeared and twice we were served chocolate chip cookies. Could not believe it. We overheard several European guests on the ship who were complaining about having been duped into believing they were getting a 5-star experience. I am sorry that a once great cruise line has dropped to this level. There are plenty of hard-working staff everywhere. And I expect there are very bright minds at work in the RCCL and X offices in Miami. But something strange is missing in between. We have enjoyed many wonderful cruises with Celebrity but we will most likely not be back. Read Less
Sail Date: December 2014
Our family has not been on a cruise in 28 years - that one was arranged by a family member. Positives - staterooms were more spacious than I expected, we had 2 inside staterooms on the 8th floor. Staff very friendly, always said hello or ... Read More
Our family has not been on a cruise in 28 years - that one was arranged by a family member. Positives - staterooms were more spacious than I expected, we had 2 inside staterooms on the 8th floor. Staff very friendly, always said hello or acknowledged you on the ship. Negatives - FOOD was the biggest disappointment. Lack of variety overall - seemed like lunch items were re-hash of whatever was left over from the day before - just in a different sauce or form. Every single dessert served was inedible except the German chocolate cake which was only served the afternoon of departure. Desserts looked and tasted like styrofoam, airy, tasteless. Prime rib at Garden Cafe first and last night was reasonably good. A few of the salads were nice.Just huge lack of variety - never saw a shrimp, crab or lobster anything. Most of the on deck meals were cancelled due to wind - which was really not a strong wind. the two they did have were some of the better food served. Only saw grapefruit one day, otherwise cantaloupe, pineapple and honeydew cut fruit ever. yogurt in large dish looked so gloppy I did not even want to try it at breakfast. Excursions we booked on our own and saved about 75% over NCL prices and from what we saw and heard we had much better excursions than those who booked through the ship. Two best were BZ Cave tubing - loved Melvin our guide, great day, lunch was enjoyable, but bring a snack because you only eat at the very end of the day. Other great day was at YaYa Beach Club - club was OK, but it was Carolyn from Undertoe SUP (stand up paddle boards) and Simmone from the Yoga studio who was helping Carolyn who made our day. These two women were amazing they made our day in Mahahual - Costa Maya port the best day of the cruise! Everything you would want - smart, funny, kind, gracious, helpful, friendly. We (especially my sons 24, 22 and 19) had a blast with their lesson and just hanging out with them during the day. No they are not young 20 somethings but have this appeal that crosses generations. Simonne did an impromptu yoga session with me that was a real WOW experience, not just poses, very emotional, healing and something I never experienced before. Read Less
1 Helpful Vote
Sail Date: December 2014
The enticing itinerary of Roatan, Cozumel and Costa Maya, was the reason we chose this cruise departing from Tampa. The port stops were lovely and we had some great excursions including cave tubing, zip lining from 9 platforms, horseback ... Read More
The enticing itinerary of Roatan, Cozumel and Costa Maya, was the reason we chose this cruise departing from Tampa. The port stops were lovely and we had some great excursions including cave tubing, zip lining from 9 platforms, horseback riding, fishing and shopping.The tour guides were very helpful and friendly. One caveat the 6 hour fishing excursion in Roatan is advertised as leaving from the dock as you disembark the ship. It did leave from a dock---- following a 1 hour bus ride to the opposite side of the island. This was clearly false advertisement. The ship on the other hand was a disappointment in several regards. The food in the breakfast and lunch buffet was uninspired, lacked variety and was mediocre. We ate breakfast in the main dining room hoping for better fare. We ordered eggs benedict and were served hard boiled eggs on luncheon ham with no Hollandaise sauce. The main dining room fare was better; excellent French onion soup, great rolls, decent entrees and a delicious turkey with dressing for Christmas day. The servers were very good. We dined in Chops where they had a delicious Forest Mushroom soup and excellent strip steak. The evening we dined in the Izumi specialty restaurant was disappointing and unacceptable. A couple had brought 2 children, one appeared to be around 18 months and the other age 3. The youngest screeched through dinner and the older attempted to climb the room divider as if he were on a playground, all the while the parents were oblivious to the disturbance they were making. Apparently RCL does not have any age standards in place for this specialty restaurant. The Solarium is designated as an adults only pool but there was no dedicated staff member to monitor this and children were in abundance. In general the ship public areas were clean and attractive, but the ship is aged and needs a redo. Also the public restrooms would benefit from more frequent cleaning. In summary, after having sailed on Celebrity and Holland America we expected more. We will not again sail on RCL. Read Less

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