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4,909 Group and Theme Cruise Reviews

We had been on the Marella Discovery before and even cruises on the sister ship Marella Discovery 2 last year. We decided to go on another cruise with my Parents and my Brother and Siater-in-law for my Parents 50th golden wedding ... Read More
We had been on the Marella Discovery before and even cruises on the sister ship Marella Discovery 2 last year. We decided to go on another cruise with my Parents and my Brother and Siater-in-law for my Parents 50th golden wedding anniversary. It started out ok with the only gripe was we were not able to book the Surf and Turf speciality restaurant on the day we embarked (11/10/2019), as we missed out with the speciality restaurant we went to the 47 gallery restaurant and the waiter staff were absolutely fantastic which was a consistent feeling when we dined. But this seems to be the only positive thing about the ship. Throughout the whole week the ship smelt of Fuel and a number of the Toilets were continuously blocked and smelly. The Balcony room was looking tired and used needs another refurb. The cabin staff were friendly but missed things when cleaning. The shows were very mediocre compared to previous Marella Cruises. I’m not sure I could guarantee I will cruise by Marella again. Read Less
Sail Date October 2019
Booked with a Group. Ship overall is average. Guest Service at Registration desk is poor, seemed bothered with any questions. Bar, Restraurant, and Fitness personal very good. Food is average. Stops at ports were changed frequently which ... Read More
Booked with a Group. Ship overall is average. Guest Service at Registration desk is poor, seemed bothered with any questions. Bar, Restraurant, and Fitness personal very good. Food is average. Stops at ports were changed frequently which caused some adjustments to booked tours. Learned to check also on how many ships will be in port at one time as many of the stops were extremely overcrowed. Many of the ship personal had little knowlege of aspects or ammenities of the ship if it was not their department. Internet access is poor and non-existant. Don't even bother paying extra for it. Over $200 charged and little or no connection and down completely most of the time. Ship personal were not caring about the wi-fi. This was very difficult do to communication obligations we had. It is very unfortunate about the cruise experience considering the beautiful ports of call. Will most likely not be back to Norwegian. Read Less
Sail Date October 2019
The ship is outstanding. Every area has a different but cohesive design so the ship never was monotonous and always had something to discover. We had reservations at one restaurant that I didn’t know was there until I found it that ... Read More
The ship is outstanding. Every area has a different but cohesive design so the ship never was monotonous and always had something to discover. We had reservations at one restaurant that I didn’t know was there until I found it that final night. Always a myriad of events to pique an interest. The food was good - only one meal was amazing (Cagney’s). The water slides were fun as was laser tag and go carting on the ship top. The room was well designed and had plenty of storage. Staff was pretty much always friendly and made you feel welcome. Only two cons pool(s) area could be a bit larger. Kids club needs to be both larger and have a second string support staff to assist when busy. One night there was a 45 minute line and the hostess and server at the restaurant had a bit of an attitude when the entire party hadn’t arrived on time. Other wise it was a fantastic trip. Read Less
Sail Date October 2019
The ship was beautifully and tastefully decorated. The cabins were cleaned perfectly. Rose was great at cleaning our rooms multiple times a day. All of the latest technologies with touch screens, key card tap entry to the cabins, and ... Read More
The ship was beautifully and tastefully decorated. The cabins were cleaned perfectly. Rose was great at cleaning our rooms multiple times a day. All of the latest technologies with touch screens, key card tap entry to the cabins, and outside activities. The shows "six" and "Jersey boys" were spectacular. So much talent!! A large variety of complementary food was available 24 hours a day in many different places. The only complaint I had, was not being able to bring any type of soda or water, only Pepsi products were available. We are Dr.pepper fans. The photos were nice, expensive as usual. Getting on and off the shop was relatively smooth. The staff was friendly and always helpful. Joy ,a waitress in the Manhattan dining room made the cruise for us. So glad that we tried Norwegian again after the first bad experience. Extremely relaxing week!! We will definitely be back.... Read Less
Sail Date October 2019
I organized this cruise with 18 of my clients who love to sail on Princess Cruises. We have been on this cruise before and enjoy the ports and the time at sea. Sailing on the larger ship was a little overwhelming in the beginning of the ... Read More
I organized this cruise with 18 of my clients who love to sail on Princess Cruises. We have been on this cruise before and enjoy the ports and the time at sea. Sailing on the larger ship was a little overwhelming in the beginning of the cruise but very shortly found our way and found that there was so much room especially the piazza area and the pool area and the entire ship. The food was outstanding in all the dining rooms and specialty dining restaurants. We also enjoyed the sushi bar and the piazza café. Loved having coffee in the piazza in the morning before breakfast. Also, loved the buffet area. So much more room and the food was delicious. I was very happy with our dining room and having 18 people in my group Generoso Mazzone arranged a great dining room and table location for my group. All of these people are Princess cruisers and were very impressed with the ship, the dining rooms, specialty dining and activities on the ship. The entire Princess staff were very helpful and pleasant and they are all a credit to Princess Cruises. Read Less
Sail Date October 2019
We are a platinum latitude member but normally took a NCL cruise on a small ship. My wife and I wanted to try a larger ship. The embarkation was a disaster. It took us more than 4 hours to check in and embark. Personnel at the pier in ... Read More
We are a platinum latitude member but normally took a NCL cruise on a small ship. My wife and I wanted to try a larger ship. The embarkation was a disaster. It took us more than 4 hours to check in and embark. Personnel at the pier in Vancouver were so disorganized and they waited until 7pm to start the process. They could have started earlier and gave us our passenger pass. NCL deleted our stop at Seattle without any prior notice. We found out this deletion when we boarded the ship. NCL however compensated us with $50 each. Entertainment were mostly Broadway musicals without any variety. Some of the entertainment has an entrance fee. The inside room was smaller than the smaller ship. When we reached San Francisco, all passengers must check with the immigration at the terminal building. With more than 4000 passengers to process, NCL provided only 1 checkout counter to check IDs. No wonder the cue was really long. Because of this long line, I started to get sick and passed out while on the line. Per my wife, NO NCL PERSONNEL assisted us while I was laying on the floor. Thank God, one of the passenger called 911. I was taken to the emergency room of California Pacific Medical Center. It took the hospital more than 5 hours to complete the medical tests and diagnosis. I missed the ship and NCL provided us a hotel room and a flight home to Los Angeles the following day. I believe the long line gave me the stress and sickness. I will never a large NCL ship cruise again. Read Less
Sail Date September 2019
The ship and class of service is what I expected from Princess. The ship was nice, staff was great and the entertainment was fun. This was a 5 day cruise with one 24 hour stop that is a bit different than any other cruises I have been ... Read More
The ship and class of service is what I expected from Princess. The ship was nice, staff was great and the entertainment was fun. This was a 5 day cruise with one 24 hour stop that is a bit different than any other cruises I have been on. There is plenty to do, the "Princess Patter" was packed with activities throughout the day. Dining room and Horizon Court food was good, plenty of variety. The variety of public spaces, music and bars was good. The Disco was not in a great place and the only place that was too crowded, tiny dance floor and slow bar service, I think that needs to be looked at. The "Medallion" class, use of the medallion for your cabin and purchases is innovative but is sort of creepy as they know where you are, all the time ... weird ... Princess is my favorite line and I will return. Read Less
Sail Date September 2019
I have been on 10 previous cruises with Princess, Royal, P&O, and found this a grade above. P&O are equitable to Princess, and RCCL are just too big, with too many options. You have a 10 minute walk to get anywhere. This is the ... Read More
I have been on 10 previous cruises with Princess, Royal, P&O, and found this a grade above. P&O are equitable to Princess, and RCCL are just too big, with too many options. You have a 10 minute walk to get anywhere. This is the advantage of a smaller but well resourced ship. Columbus at 1440 passengers is the largest in the CMV fleet, but still medium sized. It is not missing anything. Still bars, restaurants, pools, decks, entertainment etc... but all within a small distance. It still has 9 lifts on a smaller boat, so you never wait long for one to arrive. The restaurant is well laid out with private booths, like a modern family restaurant. Staff remember your name and after 2 nights, know your needs and preferences. They work hard at this. Without being too in your face, all staff are friendly, positive and extra mile people. Well recruited, and well trained. The Fjords were beautiful, visiting Eidfjord, Flam, and Bergen. The funicular railways, whilst not cheap, are excellent value for money and show you views you could not see otherwise, from powerful waterfalls to snow capped mountains, mountain villages, and deep valleys. Beautiful. Ship food was good, rooms (inner, with 4 guests) are fine, and on this occasion, entertainment was the best we have experienced in any ship (this was our 11th cruise) DJ King was utterly believable as Elvis, Roy G Hemmings was a great singer (if somewhat Narcissistic), and one of the earliest of the Drifters, with great girl backing singers one night, and male backing singers the second time, with the girls joining at the end - a truly memorable evening. And the 3 degrees? Magnificent, iconic,unforgettable. These ladies are genuine soul legends. The ‘soul legends theme’ cruise was an inspired idea, and we (myself, wife, sister, daughter) would definitely do it again. ABSOLUTELY UNFORGETTABLE!,, Read Less
Sail Date September 2019
I have to agree with previous critic that the embarkation was a mess. It was 2 or more hours standing in line, hot sun, and there were many seniors there. No one was telling us what was going on. Announcements would have been reassuring . ... Read More
I have to agree with previous critic that the embarkation was a mess. It was 2 or more hours standing in line, hot sun, and there were many seniors there. No one was telling us what was going on. Announcements would have been reassuring . Getting off the ship was easy peasy. We were walk offs though. Food was good, but not awesome, the Beef Wellington was very nice and my table mates ate a lot of salmon. The lobster was a glorified shrimp . Desserts are great. Service was very nice. Room service was excellent. Toilets worked , hot water, etc The medallion thing was a little bit of a joke, but we moved on and off the ship quickly . One of our princess excursions did not fit he description that was advertised . So we had to use the public buses to go back into the Acadia National Park. The buses were great though, wish I had known about them instead of spending 100 or more dollars on one stop and a fisherman talk in a church ( he was great though) but I’d rather be seeking Thunder hole, Otter cliff, and Sandy beach, all of which we missed, we filled out a compliant and they refunded us 25 % Read Less
Sail Date September 2019
It was part of our ski trip summer trips. This is a fantastic cruise for people who love scenery,wine vineyards especially port wines, olives and churches. It also is an area that tells you about cork and cork trees. The entertainment was ... Read More
It was part of our ski trip summer trips. This is a fantastic cruise for people who love scenery,wine vineyards especially port wines, olives and churches. It also is an area that tells you about cork and cork trees. The entertainment was okay...it is a small ship maximum 113 guests and is very fun. The ship is 2 years old and Emerald has made this small ship seem larger with mirrors everywhere. It is bright and gleaming and the rooms are adequate for cruising. We were on the lowest deck of 3 floors and it even has a large window at the water level. Service was superb and so was the food. Great variety and very tasty and colorful. The breakfast and lunch menu was full of variety and choices. Dinner menu was elegant and 3 to 4 courses with just enough to satisfy the palate. Wine and drinks with every meal was included.The shore excursions led by the Emerald tour leaders and they were very knowledgeable. We saw churches, wine tastings ,food market, city tours , historical bridges and got free time to shop and try out the local foods. Overall, this was one of the best river tours we have done. Read Less
Sail Date September 2019
The location of this cruise was the determining factor for me as I wanted specifically to visit Norway whilst not having to repack continually. We were a little concerned about the quality of the cruise, having read adverse reviews but it ... Read More
The location of this cruise was the determining factor for me as I wanted specifically to visit Norway whilst not having to repack continually. We were a little concerned about the quality of the cruise, having read adverse reviews but it couldn't be further from the truth. The cruise was wonderful, the staff consistently gave excellent, friendly service. The food was superb, if heavy on the fish component. The bar on level 8 was good and my husband chummed up with both barmen! The ability to relax on level 8 and survey the ever magnificent views was exceptional. Internet access was patchy and although we had the package which allowed us two devices simultaneously, it seemed we could only get access for one device at a time. I tried turning off my smartwatch, to no avail. We had multiple trips to level 3 for assistance and our friends were in a similar situation. Don't expect this cruise to rival large ship/poker machine/theatre/beauty salon etc. features as it is an entirely different type of cruise focussing on the scenery and experiences. Just what we wanted. We will definitely return. Read Less
Sail Date September 2019
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process ... Read More
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less
Sail Date September 2019
We were a little concerned we might find a river cruise a little 'small' compared to ocean cruising but we should not have been concerned. It was a simply amazing experience - first class scenery, experiences, staff, food and ... Read More
We were a little concerned we might find a river cruise a little 'small' compared to ocean cruising but we should not have been concerned. It was a simply amazing experience - first class scenery, experiences, staff, food and company. The excursions were wonderful - the Golden City of Salamanca, a wonderful concert in a church in Porto, the most amazing scenery. There was the chance to do more strenuous excursions if you wanted to. The staff and the food were the best we have ever experienced on board any ship and all staff from the Captain down were very interactive and funny and nothing was ever too much for any of them. Of course the cabins are smaller - otherwise we would not fit in the five locks up the Douro river! However, they were luxurious and the beds very comfortable. The highlight of the trip for me was the photography. This was a cruise in partnership with National Geographic and not only did we have an expert lecturer Tim Weed, but also a photographer Gianluca Colla. He was patient, very funny, interactive and very tolerant of stupid questions. The staff would join in - whether it was the head chef dancing at the lunchtime barbecue or the bar staff in the evening. The butlers did everything and were completely down to earth. Read Less
Sail Date September 2019
I have always wanted to observe what Darwin experienced on the Beagle that led to his monumental work and this cruise satisfied me on so many levels. The Flora is a beautiful and well-designed ship for exploration of the islands. The ... Read More
I have always wanted to observe what Darwin experienced on the Beagle that led to his monumental work and this cruise satisfied me on so many levels. The Flora is a beautiful and well-designed ship for exploration of the islands. The crew from top to bottom were efficient, energetic, warm and first class. When was the last time you saw a captain and hotel director loading hand luggage onto the passenger tenders? The naturalists were wonderful and took the same delight we felt in what we saw and experienced. The itinerary was fast paced, making some of wish there could have been a sea-day or two to catch our breaths, but everything went like clockwork and the experiences were magical. Absolutely all us cruisers had only the highest praise for this cruise. If you like to hike, snorkel, kayak, eat and drink well, and enjoy being with animals who have no fear of humans, this is the trip for you. Read Less
Sail Date September 2019
New England/Canada Staff is top notch however I have traveled on Royal Caribbean and was disappointed with the amentaties Norwegian offered. Restaurants were hard to get reservations for. MargaritaVille was only open 12:00 to 5:00 ... Read More
New England/Canada Staff is top notch however I have traveled on Royal Caribbean and was disappointed with the amentaties Norwegian offered. Restaurants were hard to get reservations for. MargaritaVille was only open 12:00 to 5:00 which was disappointing because you were in port doing excursions at that time. The buffet was average. At times would wait 10 minutes or more just to get a soda compared to Royal Caribbean were you had a cup if you got the drink package and could access soda at all times. Not many activities compared to the ship's I have traveled on with Royal Caribbean. But as I said at the beginning the staff was excellent very friendly and helpful. If not for the staff I would have been totally disappointed with cruise. Talked with many others on ship and most shared the same thoughts. If I would have cruised with Norwegian first would have been happy but traveling another cruise line first and knowing what they offer let me a little disappointed. Read Less
Sail Date September 2019
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019
Ship as chosen for the New England, S Canada experience.. Loved the outside decks for walking and relaxing. Staff was very polite, friendly and accommodating.Good choices of food and restaurants on board. Size of the ship meant a lot of ... Read More
Ship as chosen for the New England, S Canada experience.. Loved the outside decks for walking and relaxing. Staff was very polite, friendly and accommodating.Good choices of food and restaurants on board. Size of the ship meant a lot of walking and stair climbing and long waits for elevators. Wished a free WiFi service could be provided to contact friends on board. A bit hectic embarking and disembarking the ship because of the number of people on the ship, especially on the NYCity port in finding luggage and busses. Small pool for the size of the ship. Larger areas for the entertainment shows. Health office was closed for several hours during the day. Frustrated always in finding our room with the number of rooms on the ship. Enjoyed the ports and the daily newspaper informing us of the events of the day. We were blessed with great weather and calm seas. Read Less
Sail Date September 2019
Boarding the Norwegian Sky felt like I was visiting a prison. Everyone was very serious and not friendly. It took away the excitement you feel when going on vacation. Hospitality and customer service is what vacation hosting is all about. ... Read More
Boarding the Norwegian Sky felt like I was visiting a prison. Everyone was very serious and not friendly. It took away the excitement you feel when going on vacation. Hospitality and customer service is what vacation hosting is all about. Norwegian fell very flat in this arena. The food could not be worse. This was my first Norwegian cruise and I will sail Carnival any day over going back to Norwegian. The food seemed old and reheated. Very poor quality. Specialty dining was over priced and terrible at Cagney's. Le Bistro was the only exception. The food was EXCELLENT and the staff was beyond AMAZING. Although the Norwegian Sky is extremely old and dated, the ship was fairly clean, which is important to us. However, the cabin was so small. Our toilet overflowed and wet our carpet. Our room steward got us a carpet blower and cleaned it all up. But we felt someone could have come and apologized about the whole ordeal and perhaps offered to move us to another room, as the smell was terrible for our last night. I do not recommend this cruise line or this ship. Happy cruising to all on another cruise line!! Read Less
Sail Date September 2019
It was a trip paid my my boss at great clips, I have to say the staff and Ship was truly amazing, the staff made my trip so wonderful, I will most defiantly do this ship again, the entertainment group really made all the days great , they ... Read More
It was a trip paid my my boss at great clips, I have to say the staff and Ship was truly amazing, the staff made my trip so wonderful, I will most defiantly do this ship again, the entertainment group really made all the days great , they kept the energy going director Leon and his group keep us all completely entertained, the restaurant crew made amazing food and the service was a five star service, thank you to all the staff at carnival for truly making y trip amazing , I will be back next time bringing my family, ps the staff at the fun shops were truly fun and helpful as well, and the shopping guide helped me to plan my day in Mexico , Charmaine was a huge help , best trip of all times thank you again for making it the best cruise I have ever been on, xoxo Read Less
Sail Date September 2019
This was my first cruise and I had heard that the Norwegian Cruise Line was a better cruise experience. Well I was a little disappointed. The food variety was not that good. The best part of the cruise for me was meeting people from all ... Read More
This was my first cruise and I had heard that the Norwegian Cruise Line was a better cruise experience. Well I was a little disappointed. The food variety was not that good. The best part of the cruise for me was meeting people from all over the world. The embankments stops. I understand the devastation that happened in the Bahamas but we should had another day in Cozumel or Key West, instead of just floating at sea. The rocking of the boat was uneasy to enjoy walking around the ship. Now the worst part of the cruise was the smoking in the casino part of the ship. They need those smokeless ashtrays. My door decoration was missing when we returned from the Birthday dinner. That was a memorable piece from this cruise, which was my first cruise. The drinks were great and well made. Duty Free gift shop was very nice. Read Less
Sail Date September 2019
My second cruise on the Coral, this time in a balcony A610. A great location with covered balcony allowing us to step out even in the rain and not get our feet wet! This cabin was on the port side, a fantastic location to view the ... Read More
My second cruise on the Coral, this time in a balcony A610. A great location with covered balcony allowing us to step out even in the rain and not get our feet wet! This cabin was on the port side, a fantastic location to view the glaciers. Embankment was smooth and efficient. Sailaway was under sunny skies for a 7 day Alaska cruise-last of the season. We had the beverage package, gratuity and OBC as perks for this sailing. Very convenient for all drinks including specialty coffees and bottled water. Was very wet and stormy in Juneau, Skagway was phenomenal as was Glacier Bay. We were unable to dock in Ketchikan which was very disappointing. Activities on board were great but many overlapping so had to choose. Could have had more variety in entertainment comedian twice ventriloquist twice and on show was the Piano bar Don Juan show. Great show. Read Less
Sail Date September 2019
We went on this Celebrity Infinity cruise with several friends from our church who were all very interested in seeing the Holy Land. As I'd previously had a marvelous experience with Celebrity to Bermuda in 1995--indeed, of nine or so ... Read More
We went on this Celebrity Infinity cruise with several friends from our church who were all very interested in seeing the Holy Land. As I'd previously had a marvelous experience with Celebrity to Bermuda in 1995--indeed, of nine or so cruises I had taken, they were my favorite (prior to Royal Caribbean's acquisition of the company in 1997). So, it was quite a surprise to get to the ship terminal in Rome and discover that the culture had changed. Perhaps Royal Caribbean's culture had overtaken Celebrity's--I cannot be sure, as I've also taken Royal Caribbean, and didn't remember the awful hard-sell when I sailed that line. However, as soon as we hit the ship terminal (around 10:45 am, and a good point in Celebrity's favor is that we were one of the first to board in a smoothly-organized fashion), there were employees coming up to us and selling drinks packages, themed restaurants, etc. Multiple people, multiple times. This surprised me. It did not stop there, either. The moment we headed to the Oceanview Cafe to rest prior to our stateroom availability, there they were--easily 20 pitches from 20 different bar staff to sign up for drinks packages. So, a sour start. The funny thing was that I already had a drinks package, but, once they heard that, they started to pester the friends with us that didn't. When declined, they left pretty quickly, only for the next person pitching the package to come by minutes later. The other side of the coin is that it's likely the staff are pressed to push these things--drinks, specialty dinners, shore excursions, etc. Because, outside of this annoyance, they are fabulous people. We were satisfied with the service, and everyone was really pleasant, even when you were telling them "no". The selling died down as the cruise progressed, and we were able to relax a little more. The condition of the ship really didn't bother me--I certainly understand the impression that the furnishings were tired (indeed, they did not appear new), but, everything did appear clean around the ship. In our stateroom, the only things that I really didn't want to sit on or use were the upholstered couch, the runner across the tip of the bed, and the decorative pillows. Old upholstery is not synonymous with clean upholstery, though I saw nothing particularly gross on it. I'd have appreciated a spare sheet to drape over the couch. The veranda was nice--we spent several hours on our balcony each day that we didn't have activities scheduled in port. Worth it, for us. One thing to note--if you are subject to "earworms", note that there is one track of Euro-Pop that continuously plays in the interior hallways, cafe, channel 31 on the TV, and upper level cabana-type deck outside. So, you'll be able to say, "Oh, yes, that's 'Another Day is Over, and All I Ask Is to Share the Next One with You, and it is followed two songs later by the one with a lot of whistling'". Perhaps I'm overly sensitized to this, as there was one Holland America cruise I took several years back where only one song played over and over--Kenny Loggins' "This Is It". That one really stayed with me. Showers were nice and hot--remember that you have to push a 38 degrees Celsius button and twist the knob beyond it to get the water to run above lukewarm. Wish I had known that before day 5! I was generally quite satisfied with the food. The savory items, that is. Desserts were definitely not a strong point for any of the dining rooms, specialty restaurants, cafe, and in the buffet, but, I always liked the creme brulee (which I usually had, when in the main Trellis dining room). Specialty restaurants were generally good--they should be, since you are paying $40-$50 per head to dine there. My favorite was Tuscan Grille--we actually ate there three nights, and weren't disappointed at any. The Creamy Burrata/tomato salad with croutons with balsamic was to die for, as were the Italian meatballs, and Lobster pasta. If you go, ask for Volkano. He's the best, will treat you like family, and load you with great selections. Qsine was fun, and my husband's favorite, kind of a novel "video on the plate" concept. Didn't try the sushi restaurant, but, note that it's per piece-charged, and not a single cover price. Back to the selling--also noted in the Canyon Ranch spa setup. Now, If I am going to pay over $300 (more like $392 when you add in tip) for their over-the-top "invigorating ritual" composed of multi-step masks, wraps, and massage, I feel like I really shouldn't be plugged to buy expensive spa products--that adds nothing to the sense of relaxation. Couched in terms of my physical needs, such as "your heels are very dry--we've got something for that", and "for that cellulite at the back of your legs, we've got something for that" to justify the hard sell. Really? When I refused the products (no luggage space, the truth), the sale points morphed into "well, we can send them by mail". Deferred again, then it became,"Well, I see you have another treatment scheduled on 9/27, we'll discuss this again." Needless to say, I canceled all subsequent appointments. Another thought--the spa is not set up well for multi-step treatments. The room was cold, open, and bright, and though she (masseuse) did place a sleep mask over my face when I was supine, when prone, I was looking at a bright linoleum floor. Further, the process necessitated getting up twice for showering off various products. Not too relaxing. Further, the exercise room was right next to the massage room, making for a noisy, thumping backbeat over the calm spa music. Entertainment was enjoyable. I'm generally not big on Broadway or magicians, but did go to a few of the musical entertainers (a violinist, a trumpeter, and some celebrity review acts). Of note was that the ship crowd was much older (many more like my parents' age, in the 80s), so, if you are looking for nightlife, you may want to think twice. At least in September. I think I saw fewer than 5 kids the whole cruise, all of them pretty young. Ports and Shore Excursions--enjoyed these, Malta, Catania through the ship. Our Sorrento tour got canceled due to lack of interest. The Israel, Crete, and Rome tours were through an independent cruise tour venue. Didn't do many enrichment activities through the ship. One $15 photography class for iPhones, which pretty much taught me that I need to learn a lot more, and I still can't delete more than one photo at a time...hence below for "enrichment activities" I just put "average", since there's no "n/a" option. Likewise for fitness. Disembarkation was smooth. So, to summarize--wonderful staff, but, the high-pressure sales tactics we experienced ensured that I will not go back on Celebrity. Read Less
Sail Date September 2019
this trip was to celebrate a special birthday with friends. We chartered the boat for four days and three nights and sailed around Mull taking in Tobermory, Iona and Staffa. There were many highlights but one that stands out was taking ... Read More
this trip was to celebrate a special birthday with friends. We chartered the boat for four days and three nights and sailed around Mull taking in Tobermory, Iona and Staffa. There were many highlights but one that stands out was taking the tender right into Fingal's cave in Staffa. we wee lucky with the weather but our Captain Neil knows the area like the back of his hand and chose moorings that meant we were blessed with super sunrises and wonderful sunsets. the cabins were well furnished and clean ( the Glen Sheil is the newest in the Majestic fleet) and the food was excellent. Our chef prepared meals that were of the right portions and they were of super quality. The crew, just four, multitasked throughout and they were so accommodating thus adding to the trip. All in all a wonderful few days at sea. It does help when the passengers all knew each other but that doesn't take away the thought and preparation that Majestic put into the whole experience. Read Less
Sail Date September 2019
The experience was first class.when there was an issue the team made it disappear as best the could, like low water level. The service was second to none from the time we first met the team until the end. Food was fantastic and wine ... Read More
The experience was first class.when there was an issue the team made it disappear as best the could, like low water level. The service was second to none from the time we first met the team until the end. Food was fantastic and wine options great. The crew people made the difference and we have already booked our second cruise. The rooms were very good and well thought out as for the best usage of the space. The ship facilities were all there, pool, spa, gym, etc. Nightly entertainment was great with special presentations on some occasions. All the excursion options were good and well planned out. Again, the service of sf the boat was second to none and the cruise director JJ was excellent. The excursions ere great and options very well presented each and every day. The dining options ere good and the food falntastic. Recommend this to anyone. Read Less
Sail Date September 2019
This was my first Mediterranean Cruise, but not my first experience with NCL. I found the Epic to be quite a glorious ship. Plenty of activities on board the ship to keep you busy if you chose to do so as well as plenty of quite spaces. ... Read More
This was my first Mediterranean Cruise, but not my first experience with NCL. I found the Epic to be quite a glorious ship. Plenty of activities on board the ship to keep you busy if you chose to do so as well as plenty of quite spaces. There was a variety of food, my choice for breakfast/lunch was the Garden Buffett, the food was always hot and good. My favorite restaurant was the the night we saw the Cirque Dream Epicurean(cover charge applies) the food and entertainment superb. O’Sheehan’s is a must for the fish&chip and Burgers. The Taste and Manhattan restaurants has great ambiance. I recommend as many shore excursions as possible, they are well organized and provide a good overview of each country Visited. I didn’t visit Rome because I had been there before, But do recommend Sorrento and Naples, Monaco and the View from Eze and Palma in death. Enjoy the Epic, Entertainment, and especially the views from the shore excursions. Read Less
Sail Date September 2019

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