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1 Helpful Vote
Sail Date: April 2018
We loved it! Service was amazing and that made the vacation fantastic! We traveled with my parents and my kids (13 and 9). RC changed the itinerary twice without compensation. They canceled a day at Coco Cay and replaced it with Miami of ... Read More
We loved it! Service was amazing and that made the vacation fantastic! We traveled with my parents and my kids (13 and 9). RC changed the itinerary twice without compensation. They canceled a day at Coco Cay and replaced it with Miami of all places! Then they canceled grand Bahama island and made it 2 days in Nassau. But boat was fun and we had a great time. All of the food was delicious. We all tried new foods and ate a lot. My teen was in food heaven- room service for pre- breakfast, buffet for breakfast, buffet/dining room for lunch, cafe for afternoon snack, buffet for pre-dinner snack, dining room for dinner. Trivia and other games were fun to play as a family. We won family bingo and got medals! Excursion to blue lagoon was to die for. Go there if you can. Well worth the money! Btw, this was our first cruise and we all get motion sickness easily. I was motion sick the first night. We were still on the Chesapeake bay so I was thinking I would have to get off cruise at first port (because I thought the ocean would be way worse). But then we all put on a scopolamine patch and sea bands. We felt great the rest of the trip. Read Less
Sail Date: March 2018
Wasn't sure what to expect as a first timer but definitely enjoyed ourselves and kept busy throughout. Entertainment was outstanding and food, well, there was plenty of it. Excursions that we participated in was good for the most part. ... Read More
Wasn't sure what to expect as a first timer but definitely enjoyed ourselves and kept busy throughout. Entertainment was outstanding and food, well, there was plenty of it. Excursions that we participated in was good for the most part. I wouldn't say that some of the descriptions was very truthful but enjoyed most of it. Windjammer had a variety of foods and service was great. Ate at three of the ships dining facilities and they were all great as well as the service. The room was quaint and our room steward kept the room nice and clean. Wasn't expecting service three times a day. Only negative was the bed was a bit droopy but other than that, i'd like to try a room with a balcony the next time. Cruise Director and Activities Director were great and all over the place as well as information on the ship's TV daily to keep passing the information to the guests. There were many things we didn't participate in and if we were younger, we may have accomplished more but what we did participate in was very enjoyable. Read Less
3 Helpful Votes
Sail Date: February 2018
This was our first cruise, so we relied on reviews and friends' experiences to prepare us. The ship was very nice, and our deluxe balcony cabin was clean and comfortable. The staff was for the most part friendly and accommodating. The ... Read More
This was our first cruise, so we relied on reviews and friends' experiences to prepare us. The ship was very nice, and our deluxe balcony cabin was clean and comfortable. The staff was for the most part friendly and accommodating. The entertainment was excellent. We were, however, very disappointed with the quality of the food in the dining room--average, at best. Next time we will try the "specialty restaurants." We were also very unpleasantly surprised at the cigarette and cigar smoke on what was supposed to be a nonsmoking ship, with a few designated smoking areas. Obviously, the ship did not enforce any restrictions. The entire sixth floor, where the casino was located, was very smoky. In the evenings, guests smoked at the bar in the centrum, and the smoke drifted up to the upper floors. One entire side of the pool area was smoke-filled. In addition, it was very difficult to find a lounge chair at the pool area. Guests would leave towels on their chairs to save them for extended periods of time--another policy not enforced since cruise material stated that chairs could not be left unattended for 30 minutes or more. The music at the pool was at times much too loud. We went on two cruise-sponsored shore excursions. The 3-1/2 hour beach excursion was a waste of time. We basically paid big bucks for an uncomfortable bus ride to a small crowded beach. The other excursion was a short panoramic tour. The tour guide was knowledgeable and funny--a much better experience than the first tour. Read Less
3 Helpful Votes
Sail Date: February 2018
This was my first cruise................I am now hooked. Sitting on the balcony with my honey watching the water kiss the ship was as soothing as anyone can imagine. The food was fantastic (Best Lamb Chops that I have had in decades) and ... Read More
This was my first cruise................I am now hooked. Sitting on the balcony with my honey watching the water kiss the ship was as soothing as anyone can imagine. The food was fantastic (Best Lamb Chops that I have had in decades) and the drinks matched my mood perfectly. I wanted to take the Spa home with me. I'll be back soon. The show entertainment was surprisingly top drawer and well worth the cost. The talent was top rate, the setting was unexpectedly professional. The music by the pools and through out the ship was performed by really talented musicians and singers and was a nice touch to a great experience. The service staff was consistently caring and attentive and I was made to feel as if everyone cared about us. The photographs taken by the ship's photographers were consistently well done and will be a forever reminder of a special week in our lives. Read Less
4 Helpful Votes
Sail Date: January 2018
Weather in Washington state has me wanting to go south every winter and this year was no different except my wife couldn't make the trip. This year my sister came along for her first cruise ever and I'm sure many more after the trip we ... Read More
Weather in Washington state has me wanting to go south every winter and this year was no different except my wife couldn't make the trip. This year my sister came along for her first cruise ever and I'm sure many more after the trip we experienced. We flew into Ft Lauderdale and transferred to the ship about 11am and walked in, got checked in and walked aboard, it was that smooth. We took the self guided tour around and gave my sister the lay of the land. The Regal Princess is a beautiful and large ship but even for a first timer, my sister was able to navigate with very few issues. After the tour we had lunch in the Horizon court Buffet. Great layout to accommodate a large group and a variety of dishes to choose from much of which changed each day. The food itself was very good and hot dishes where hot and the cold dishes cold. Anyone who has cruised many times knows that isn't always the case. Service everywhere was outstanding. From the Horizon court to the servers out on deck to out amazing waiter and assistant in the Symphony dining room. We couldn't have asked for more polite and professional servers. We found Milan and Milos, our any time waiter and asst. on the first night and asked for their section each night when we came in. These two men made my sister feel so special from the attention, recommendations, running to gather out wine from vines and evert other small detail they attended to. They will be leaving Regal and going to the Island Princess so if you have the opportunity, ask for them. Our room was fine and pretty much just like all the others, small balcony. For the most part our room steward was fine but didn't see him much. He kept thing clean and beds made. We asked for thing and he got them. Laundry took a bit longer than we anticipated. The Cruise Director Dan is the BEST I have ever experienced. He does an amazing job of entertaining you and keeping you informed without coming across as selling anything but good times. We loved him. Princess Cays was another great day. The island is clean and well organized. Servers took care of your needs wherever you sat and the outdoor BBQ was nice. WE wondered outside the gates and did some shopping with locals and My sister found an Italian leather purse tucked away in the corner of this shop and got it for $20 a real deal. St Thomas is recovering and getting back to its old self but still has a way to go St Marteen has even further to go for recovery but they are working on it. So much damage it may take a couple years to fully recover. All in all it was an amazing vacation. My 17th with Princess and my sisters 1st and I'm sure its her first of many. Thanks so much to the Crew of the Regal princess, we will see you again. Read Less
7 Helpful Votes
Sail Date: December 2017
The Norwegian Breakaway’s 7-day trip from New York City began up to par with expectations and appeared to set the bar high in regards to efficiency in feeding and assisting the 4,000 passengers that embarked on December 29th. This ... Read More
The Norwegian Breakaway’s 7-day trip from New York City began up to par with expectations and appeared to set the bar high in regards to efficiency in feeding and assisting the 4,000 passengers that embarked on December 29th. This was my and my boyfriend’s first cruise, so we greatly appreciated the efficient check-in process that the Norwegian crew provided, and they were extremely helpful in answering our questions once aboard. From then forward, we had an extremely satisfactory initial first days of the cruise, and embraced Norwegian’s Freestyle Cruising and laid-back atmosphere. In addition, the wait staff as well as our stewardess were particularly helpful and personable. The itinerary of the fifth cruise day included a visit to Great Stirrup Cay, Norwegian’s island, but we were informed that we would be unable to attend the island due to poor water conditions (the impending storm, Grayson, which we were not informed of). However, passengers were already at the island location, and they were immediately transported off the island by the crew. The itinerary of that day was hindered by the change of plans, ushering passengers to instead loiter around the ship, offering limited activity options, though this was understandable due to the focus of crew/passenger safety. We were obviously disappointed from the loss of the day, but safety, as the Captain mentioned, was priority. From then onward, though the Captain muttered about the importance of safety and precautions, he sailed us straight into Grayson. From this point forward, it was a complete and utter disaster on the ship. Most elevators were shut off to conserve power, leaving a large population of elderly and families to brave the 15 floors of stairs, or to shove into a single elevator. Being young and thankfully able-bodied, this did not impact me, but I witnessed the struggle of other fellow passengers. Elderly had to be held upright, taking breaks on each stairwell and cling to the rails of the ship. We witnessed passengers constantly vomiting, or diving into bathrooms to vomit. Each stairwell had on it a set of complementary vomit bags. This happened for two days straight, however, on the “up” side we were given $23 a person for essentially missing one of the three main trip locations (on a side note, the 14- day cruise following ours received an apology for their inconvenience AND a refund of one day for their itinerary, but we have received not word nor compensation though we essentially lost the vast majority of our cruise to the Captain’s poor choice to brave Grayson). Any and all belongings on the mirror and cabinets were thrown across the floor, and many passengers and their children were forced to sleep on the Atrium floor (next to a late-night bar) due to two inches of water, there appeared to be no vacant rooms for emergency situations. This was a complete and unnecessary disaster that was endured at the expense of Norwegian Breakaway’s passengers for the sake of staying on schedule and ensuring profit. The most unnerving situation was not the storm itself, but the intent of upper management in their behavior to keep passengers as ignorant and confused as possible. This was best displayed by the final night of the cruise (the 4th of January) when the Captain announced at approximately 6pm that we would be disembarking and arriving to NY port at 4pm instead of 8am. Due to the mass amounts of passengers that fly/have travel plans (as most do), this caused a urgent rush and need to use the phone services and internet. We hurried to the Guest Services desk, only to be directed to stay where we are, that there was a phone at the front desk that I assume all of the guests were expected to use. As we waited, another crew member directed myself and others to a small computer lab of about five computers, said we were free to use them and that there is no phone available, and essentially shrugged her shoulders and left the situation. I once again asked for access to the phones, but we were shrugged off once again. Masses of people were now panicking and urging crew members for assistance. Instead of waiting for the promise of a phone (which appeared nonexistent) we trekked back to our stateroom and instead used our stateroom phone. Due to the panic I witnessed from those with complex travel arrangements, I could see that once again, my situation was not as dire due to that I had no flight arrangements, and I did not want to take any time from those that could be assisted and use the phone/ computer services. Immediately after calling my concerned mother as well as arranging new travel arrangements, I had accumulated approximately $24 in phone calls, being that the charge for utilizing your stateroom phone is $4.99 a minute. Once the crowd cleared and things settled down, I approached Guest Services once again. I spoke to a Service Manager who appeared irritated from the start, and I asked if there was a difference in expenses to the ship itself whether I utilized my stateroom phone or the phone they had offered. She stated that it did not cost the ship any additional cost that I used my stateroom phone. I explained that I did not want to get in the way of those who truly needed the phone for true emergency purposes, but I asked if I could be given a credit for the amount charged for the phone call. She responded that no, I would not be. Then said if I had any suggestions to manage/service 5,000 people, to give them to the office. To this snarky comment, I said that I did not appreciate that the crew was informed to keep guests ignorant to the change in disembarkation from 8am to 4pm (a fact which I had found out from another crew member, who stated they were threatened that they had to keep this confidential or face disciplinary action) she immediately was taken aback, and gave me the full refund for the phone call, along with an apology for the inconvenience. I am wholeheartedly disappointed with my experience with the Norwegian Breakaway and its management, and I am requesting a refund for my party. The focus of other cruise lines, such as Royal Caribbean in avoiding the storm in a similar situation, proves the priorities of Norwegian Cruise Lines to not be safety of passengers, but revenue at the expense of what could have been its passengers/crew’s lives and dignity. Read Less
5 Helpful Votes
Sail Date: October 2017
My wife and I were talked into the 7-Day Western Caribbean Norwegian cruise on the Getaway by another couple. We were skeptical of cruises for no rational reason, but we decided to give it a try because our friends were so pumped about it. ... Read More
My wife and I were talked into the 7-Day Western Caribbean Norwegian cruise on the Getaway by another couple. We were skeptical of cruises for no rational reason, but we decided to give it a try because our friends were so pumped about it. WOW, this cruise changed our opinions forever, and we're hooked on cruises now. I can't speak for the other lines, but Norwegian was incredible. The entire staff with whom we interacted was so genuinely nice and accommodating. The ship itself is beautiful and had the feel of a floating city because it is so big. The food was out of this world (and the choices were seemingly endless), the entertainment was high-class (Burn the Floor and the Cirque show were mesmerizing), and the excursions were super fun! The cruise director, Silas, was engaging and seemed intent on everyone having fun. He was everywhere, and he greeted guests as we returned from each excursion. The ship kept a perfect schedule, and everything went smoothly logistically. One caveat is we stayed in "the Haven" which is their section of top-of-the-line suites, so our experience is biased. Not that the other level cabins were bad by any stretch (our friends were in a mini suite, and they loved it), but the Haven suites are simply awesome, so we decided we can't ever do a "normal" cabin :-) We had a concierge and 24/7 butler, both of whom were essential to our planning and overall fun experience. We've been back for 2 days, but my wife and I can't go an hour without lamenting it's over. It was the best vacation ever, and we're already looking to book the next cruise. Read Less
6 Helpful Votes
Sail Date: October 2017
As a first time cruiser, I cannot compare my experience to any other ship or company. That being said, I am not a first-time traveler. Here we go! Initially, we were extremely excited about this trip because upon purchasing we knew we ... Read More
As a first time cruiser, I cannot compare my experience to any other ship or company. That being said, I am not a first-time traveler. Here we go! Initially, we were extremely excited about this trip because upon purchasing we knew we were purchasing exactly which countries we wanted to visit prior to the changes (Bahamas, St-Kitts, St-Thomas). However, soon after our cancellation deadline passed Royal changed one of our ports (as they hold the right to change ports at any moment for absolutely any reason). The reason for the change...it was too far and the boat would not have enough gas. What?! I am pretty sure this could have been determined prior to the package being set in motion and claiming sales. Nevertheless, we rolled with the hit and St-Kitts was changed to San Juan. Hurricane season hit and St-Thomas and San Juan were no longer available (this we could understand as no one can do anything about changes to nature). Royal decided to send us to Bahamas, Cozumel, and Costa Maya. For those that have never been to Mexico these two ports may sound pleasant, but for someone that has been twice before... not pleased. Considering an all-inclusive trip to Mexico is much cheaper than a cruise, we were extremely upset and disappointed and made our displeasure known to our agent and Royal. This is where things go more displeasing. Royal basically threw Policy at us stating that they have to right to change ports and so on. They were very short in their replies and did not seem interested in trying to come to resolve in the matter (NOTE; Royal faced a class action lawsuit soon after Hurricane Harvey due to the policies they keep to). We asked for a credit, they said no, we asked for a refund but were told us no, we asked for some kind of compensation for all this inconvenience which ultimately turned our honeymoon into an overpriced trip back to Mexico. Royal finally provided us with a second dining voucher (60$ value) as well as a Spa voucher (119$ value). They stood by their policies and stated that although the ports changed for our safety we would still have access to the many amenities the ship had to offer. We were not and are still not impressed with the way things were dealt with on a customer service level. I know this may sound as though we are spoiled/privileged and demanded that they give us everything we asked for but this is not the case. It is not being told "NO" that is the issue, it is how you are told "NO" that determines one's experience (for the purpose of this review I have not gone into detail about our communications with Royal Customer Service). Now let's get to the actual cruising experience. FIRST IMPRESSION: The Allure of the Seas is... breathtaking! driving to the port and seeing this monster of a ship is definitely a site to see. We were very impressed with how smoothly embarking and disembarking was (granted there were lines and a waiting period but that would be the case when 6000 people are all going to one place). We immediately reserved our specialty restaurants and activities, or in other words, we mapped out our week upon arrival. This allowed us to wander around and familiarize ourselves with the boat. For those that do not wish to wait in line to reserve your restaurants or activities, no worries, you can do it all from your stateroom TV. We found this extremely convenient. There is also the option of calling restaurants from your stateroom (the phones have a one-touch dial for various departments or press "0" for a directory). Another great thing with the stateroom televisions is that Royal has a number of channels dedicated to your onboard experience (Navigation, Shopping, Recorded seminars/talks that you may not have attended, Competitions, Itinerary, Etc). Needless to say, great idea and very helpful. DISCLAIMER: this is a very, VERY BIG BOAT! there is a lot of walking and elevator rides to be taken. This is not a bad thing to us, and the boat has some beautiful sites that make the walk worth the while. OUR STATEROOM; Walking into our stateroom for the first time was very pleasant. We expected a much smaller cabin with a tiny window but it was quite the opposite. The ocean view window was very large with a perfect amount of exposure to the sea. The bed (2 doubles pushed together to make a King, which we could not feel the split) was very comfortable and clean (no bed bugs or stains). The stateroom attendants did a great job prior to our arrival. Our stateroom was located to the front of the boat which meant that we could feel the rougher moments more than those in the middle of the ship. For those wondering if you feel the boat moving a lot, there are moments that the ship does sway and you do feel yourself swaying left to right at a very slow speed, aside from those moments you do not feel a thing. We recommend either sitting down or making your way to the middle of the boat. DISCLAIMER: If you plan on staying in your room throughout your voyage, take the hit and get a large room with all the amenities you desire. This does not mean that our room was bad, on the contrary, this just means that we have heard people complain about the room size (not on this trip) but never spent a moment in the room. Your room should be for sleeping, showering, and getting changed. It should also be used as a meeting point for families because we cannot stress enough...THIS IS A VERY BIG BOAT. DINING AND FOOD; We all know the deal with all you can eat vacations, so be prepared to eat to your heart's desire. The ship has many dining options, from specialty restaurants, fine dining, complimentary dining, anytime dining, and buffet. It also has a Starbucks if you just gotta have your Bucks. We did not try every restaurant on the ship so we cannot review them all. That being said, here is what we can say about the food and locations we did try. -The WindJammer: The WindJammer Buffet was absolutely perfect, my wife is a vegetarian and had all the options she could ask for. The food is always fresh and quickly changed if the quality or quantity changes. If seating becomes issues they kindly remind guests to make room once they are done (guests can also leave with their foods and eat elsewhere if they so choose). The buffet is open for breakfast, lunch, and dinner. -American Icon: This complimentary dining experience allows you to either reserve for a private table or show up at will (for breakfast or dinner) and sit at a table with other guests you may or may not know. We reserved the two times we ate there. The dining room itself is very nice and pleasing for those that enjoy a warm ambiance. However, in the spirit of honesty, we did not enjoy the food. The issue is that due to the size of the room (big) and a number of people they can serve at once, the food is very similar to what you would find at a large catered wedding. Good but not great. We both experienced moments with several of our dishes which left us with one word "bland". Another guest mentioned that the food on this ship was not as good as other ships he had been on and after eating at this restaurant we can understand. Luckily we always have the WindJammer. The service was okay. Friendly waiter and staff, however, it can take some time for the food to arrive or to be greeted as they seem overwhelmed. DISCLAIMER: If you have a show or event to make let the waiter know immediately, order everything you wish to eat at the start and the service will be much quicker as they do not want you to miss your reservation. - 150 Central Park: Dining done right. There wasn't a moment that we did not enjoy. From our very knowledgeable waitress to the decor and ambiance, and finally, the delicious food, 150 Central Park is a must. If you are given a voucher for dining upon purchasing your trip, use it here, and if you did not receive one then pay the entrance fee to eat here. 5 Star experience is all we have to say. -Giovanni's: We avoided all pasta or Italian dishes prior to eating here and we were right for doing so. Giovanni's has a beautiful environment, as though you were going back to Italy and dining with the dearest of friends. The staff was very helpful with their recommendations and provided great insight on the menu based on your preferred flavors and dishes. Another great experience was having the Chef come to your table and get feedback on your dining experience. If you enjoy Italian cuisine then you have to stop by Giovanni's. DISCLAIMER: be prepared to eat when you come here. Traditionally, you have multiple courses in one sitting. They encourage you to try multiple dishes as you are welcome to as many as you so chose (it is an entrance fee and not pay per item. All Specialty dining works this way). We cannot stress how many other dining options can be found on the ship, so many that we could not try them all and others simply because of dietary restrictions and choices. ENTERTAINMENT AND ACTIVITIES; Hats off to the people that make all of these fantastic shows and events happen. If enjoying yourself on what some call a "family" boat is a concern it should not be. The variety of entertainment is mind-boggling. A daily itinerary is left on your stateroom door which will give you the hourly play by play of what is happening on the ship and where. The ship also has user-friendly touch monitors on every deck with a "what to do" button and a map of the ship for easy guidance. We highly recommend reserving your shows the moment you step foot on the ship as most specialty shows can sell out quickly, leaving you on standby ("reservation" simply implies that you can enter the hosting room and choose your seats prior to others. you do not have reserved seats). The aqua theater is home to some absolutely phenomenal acrobats, divers, and entertainers. Great for everyone on the ship. The headliner, Travis Ledoyt, is a splitting image of a young Elvis and could not have done a better job captivating an entire theatre. He is extremely humorous and backs it all up with an incredible voice. Mama Mia was done justice by it's energetic and talented cast.The ship also holds the daily team and individual sporting competitions which allows guests to walk away with a potential medal. As marketed, the wave rider, wall climb, and zip line are all complimentary after signing waivers and receiving your access bracelet. TIP: save these events for sea days if possible. DISCLAIMER: The activities and shows change on a daily basis. Much like the restaurants, we did not have the opportunity to try everything. ONBOARD SERVICE: Due to the experience, we had with Royal Customer Service we were very concerned that we would experience the same treatment onboard. This was not the case. The staff were all so friendly and welcoming. We loved the diversity that is experienced on the ship. Our stateroom attendant, Ethel, made every day special in some form of way. She always took a moment to speak with us and not always about our cruise experience, but as though a friendship was being formed. we could not express how important this was to us. She deserves all the praise in the world. Every dining experience began and ended with a smile and some form of appreciation. At guest services, we were always dealt with in such a way that was courteous and helpful. Surprisingly, one guest mentioned this was her second voyage on the Allure, her first time was in 2013. She claimed that the service diminished since then. If this is true then we can only imagine how much further the staff went to appease the guests. DISCLAIMER; We did overhear and witness moments when employees were spoken down to by superiors or supervisors. The employee's demeanor and spirit were instantly altered for the worse.They seemed more deflated and demoralized. We truly hope that Royal reminds their management teams to respect their employees as they work hard and are the front line of our overall experience. PORTS AND EXCURSIONS As we previously mentioned, we had been to 2 of our 3 ports before. I, on the other hand, have been to all 3. Was it what we wanted, absolutely not. Here is a summary of the Ports. -Bahamas: The best water you can ask for. Friendly locals. Highly recommend seeing the Atlantis Hotel on Paradise Island. Leave early to beat the lines if you venture there alone. -Cozumel: By far the most Excursion options provided by Royal. Not the biggest fan of this port but can still find some good gems here and there. Worth choosing a full day excursion. DISCLAIMER; Always remember, when in Mexico, don't forget to tip. Not to worry though because they will always remind you to... -Costa Maya; much like the Bahamas, choose your excursion based on the amount of time spent at this port. It is a very nice port with a lot of things to see. We did prefer it to Cozumel as it was built for cruises. There are no beaches close to the port so be prepared to take a cab ride out. CONCLUSION; We made the most of our trip and are grateful that we have the privilege to experience such vacations. We thank every staff member that helped make our week memorable and enjoyable. We are looking forward to cruising again in the future, however, our takeaway here is to always read the policy prior to signing anything. Would we voyage with Royal Carribean again? Maybe but not an easy buy. As a company, they did not win us over. Luckily, their employees made up for their policies and lack of rapport. That being said, The Allure of the Seas is a great ship and should be experienced by both avid and new cruisers. Read Less
1 Helpful Vote
Sail Date: October 2017
We were originally scheduled on the Eastern route, but due to Hurricane Irma it was shuffled to the Western route. This was fine with us as it was our first cruise ever and hadn't been to these ports either. Everything was top notch. ... Read More
We were originally scheduled on the Eastern route, but due to Hurricane Irma it was shuffled to the Western route. This was fine with us as it was our first cruise ever and hadn't been to these ports either. Everything was top notch. Our cabin exceeded our expectations for what we were expecting since most people describe ship cabins as small. There would be a 3rd person option in our cabin and I think that would have pushed it just past the level of comfort that we felt. The size of the bathroom was awesome and that is generally the improvement you get when going from a balcony room to the "mini-suite". Drinks were great, food was great (but we're pretty easily pleased and by no means "foodies"). On board entertainment was great. If you have the opportunity to see the comedian juggler--that was our favorite! Staff was friendly and attentive. No complaints at all! We were so impressed that we have already booked our next cruise on Norwegian! Read Less
6 Helpful Votes
Sail Date: October 2017
The title is misleading but here are the first time items, First time on a re positioning cruise – loved it, more planning is involved but opens up new ports to travel to. First time on the Jade. Was similar to the Gem but ... Read More
The title is misleading but here are the first time items, First time on a re positioning cruise – loved it, more planning is involved but opens up new ports to travel to. First time on the Jade. Was similar to the Gem but they swapped the shopping area and the Bliss lounge. Loved where the Bliss is on the Jade but they had reduced the liquor area in the store. First time as a Platinum – more perks !!! free laundry ( first time ), free meals, inside ship tour ( first time ) and free internet ( thought I heard a modem in the back round – reallll slow ). First time to the ABC islands. Bonaire – small island, beaches are rocky, flamingos but if into diving this is the place to go. Aruba – shopping and casino's ( found half of the ships crew inside one ), really didn't feel safe outside the shopping area. Curacao – nice beaches, felt safe to walk into town but don't get caught on the floating bridge when a ship approaches the harbor, you may be there for awhile. First time on independent tours – Bonaire, Bonaire Vista tours excellent. Curacao, Irie tours will work with you and will give a group discount. They are both listed on TripAdvisor. First time with a resort day pass, Jamaica – Jewel Dunn's River resort in Ocho Rios excellent but watch your glass, seems like they needed more and if they found one laying around it was gone. First time writing a review. We had a great time on the Jade, crew was happy about getting away from the cold and being back in Caribbean. The ship itself was in great shape, although there was toilet issues. Was surprised that O'Sheehan's didn't have a special night and that you couldn't have snacks at the bar. Punta Cana stop was a nightmare for some. Tendering process was slow, seas real rough. Read Less

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