My wife, daughter (her 1st cruise) and we had the worst Cruise experience yet. 4 visits to guest services the 1st day. 18 people on our trip, 4 families.
1) they made us book 2 rooms for 3 people.
2) rooms keys didn't work
3) confiscated my bottle of wine
4) I had a drink pkg, so I got 1 beer and then proceeded to Lido Deck where we bought 3 lanyards, and sign for them.
5) Gust ...
First I want to acknowledge there were aspects of this trip that were out of NCLs control- very rough seas, day late to Bermuda, incoming cruise was delayed.
That’s where it stops. This cruise was RAMMED. An absolute mess. I do not understand how this boat is allowed to have this capacity. The first day was miserable, hours waiting for the rooms to be ready, my luggage was lost, the bed was ...
Service was sub-par compared to other cruise lines. Reservations are required for dining room & impossible to get. Waiting in line for meals is the norm. You don't have a set seating time, table, or server.so meals are anonymous. Cabibs were VERY small not well cleaned. Mold in showe, shower gel and shampoo, and toilet not cleaned once the entire week.Room service is SLOW; 90 minutes minimum ...
First time with the Queen Mary 2 doing SYD-SIN. We have been with Royal Carribean Allure of the Seas and Aida Blue. First time coming in we have visited the pursers office to ensure we don't get charged their hefty daily room service charge.. then next day the charges were applied to our room... anyways we got this fixed right away by visiting them.. no worries. We were charged again though ...
Many things wrong with this ship.
Very outdated Ship, desperately needs a refurbish
Most guests older, not a lot of kids
Specialty Restaurants Giovanni's was ok, Chops was horrific I ordered a bone in rib eye so did my wife and we got, a different cut.
Staff was friendly
Windjammer was not same quality as the bigger boats
Too many disappointments
Ship should be named JUNK ...
We just returned from The Liberty of Seas 3 nt. Cruise from Ft. Lauderdale. This was our 3rd cruise with Royal Caribbean. The other cruises we’ve taken with them have been good. This one was a little weird and annoying. There were some good parts, but the no-so-good parts almost ruined it completely for us.
DAY 1: After dropping off our luggage at the specified (covered) area (it was raining), ...
This ship isn't meant for any bad weather. You feel EVERY wave and they often miss ports due to the inability to stabilize. Also, there are no adult only hot tubs so you better love sitting with kids packed in and splashing. The shows weren't worth the time. The comedian just complained about his ex wife at both shows. The swimming with pigs was terrible. Expect to walk several miles to get to ...
This was our fifth cruise on Norwegian. As an aside, we have made reservations on other Norwegian cruises before, but we were notified of itinerary changes that made the cruise less desirable to us, before payment was due. Therefore we cancelled those reservations.
This cruise was selected by my wife and I as a repeat of a January 2020 Southern and Eastern Caribbean (just before the Covid ...
I was disappointed with this cruise. I think NCL had a chance to make it something special but chose not to. We had only sailed on Norwegian once before and had not particularly enjoyed it but the itinerary that NCL originally offered with stops in West Africa, Cape Verde and Morocco was so unusual and interesting that we decided to give Norwegian another go. The first disappointment was that ...
There is something definitely wrong on this ship. I got a stomach virus after 3 days of sailing and was put in isolation. After taking my medicine, I barely are for the subsequent 3 days. And, I got the bug, again. I traced my problem to a common denominator: Caesar Salad. The Captain ordered that crews must serve passengers in the buffet area. We aren't even allowed to get water by ourselves. ...