Visa Services: told to get a Chinese visa by Holland at a cost of $1000; ship offered them for free while underway. Guest Services barely apologized and offered no compensation. Excursions: over half the guides didn't speak English well enough to answer questions or give commentary, visited sites were repetitive and boring. It was clear Holland had done no quality control on their excursions or ...
This was our first cruise with NCL and will certainly be our last, the cruise company are the fawlty towers of cruises, but not funny., Where to begin. Before the cruise even started they changed the ports of call we would no longer be visting East Africa which was one of the highlights of the trip. No option to cancel and get a refund. This also meant an extra day at sea. Fast forward to ...
The food was terrible in all of the dining we did and the food is usually our favorite part, not this time. Everything was less than mediocre including the fine dining evenings. The ship was incredibly overcrowded. We had to FIGHT to find a table at the buffet and then fight to get a plate of food. It was also impossible to find seating on the upper decks, so we had to take our deck food down to ...
Weakest link in our cruise has been the excursions, not as described, bus broke down in Costa Rica w a 2 hr delay. Tour Cartagena Columbia listed as 3.5 hrs lasted over 4.5 hours w no food or cafe stops available. Onboard bars running out of my favorite beer and 12oz waters is disappointing. Despite purchasing Have It All package my account has been charged incorrectly for drinks several times. ...
I booked Costa Serena Cruise from Malaysia (Port Klang - Penang - Phuket), travelled on 19-22 Jan 2024 and I felt this was the worst cruise experience ever. I paid USD1000 plus (premium balcony) for 2 pax. RC and Genting Cruise rooms facilities are far better. Costa rooms lack toiletries, with only soap and pulp body shower gel (syampoo/body gel all in) available, a small bathroom, no coffee ...
My Wife, Son and I along with another couple wanted a winter cruise for a good price and easy port to access. Adventure had an 8 day cruise out of Port Canaveral so we jumped on it. We had cruised on Adventure before and loved the ship. We are Diamond plus members and have only cruised on RCCL ships. We flew to Orlando the day before and shuttled to Cocoa Beach and spent the night. A quick Uber ...
We had a good time and got to see and go places that we haven't been to yet. Going through the Panama Canal was the highlight of the trip, but we enjoyed all of the ports.
The ship was nice and the more mature crowd was what we were looking for. The food was good and the selections from the menu were nice. The various specialty restaurants were all nice, as well.
Generally, the service was ...
We had previously sailed on Azura in 2010 when she was brand new and after 14 years there was quite a difference in the state of the ship. That said she was clean and the staff were always around cleaning and polishing.
Our cabin was clean and functional although the lack of USB points was an issue as we could only plug our devices in where the kettle was situated above the fridge.
We didn't ...
Picked this cruise with 4 of my other friends -
when I say for a first time cruiser i was NOT impressed. The buffet was minimum - the restaurant service along with the food was very displeasing with the portions and just feeling rushed to put your order in.
This was a small cruise line but the amount of people it held wherever you walked to/ went it was packed constantly- waiting in lines ...
HAL does the Panama Canal very well. The day before the transit, there were presentations on the history and the building of canals in general, and the Panama Canal specifically. The day of transit, all ship schedules were adjusted for the transit. All deck areas were opened for people to view the locks, special foods (Panama Rolls, etc) were made and served on deck areas. The cruise ...