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52,342 Family Cruise Reviews

Family cruise--ages 3 to 74. Kids loved the kid's camp. Very nice to have the little ones at dining table until 7 pm then taken to kids camp while adults finished dinner. Teen found the teen group "lame". Three suites so ... Read More
Family cruise--ages 3 to 74. Kids loved the kid's camp. Very nice to have the little ones at dining table until 7 pm then taken to kids camp while adults finished dinner. Teen found the teen group "lame". Three suites so cabins were top notch. Perks included seating in Chops when dining in the Windjammer. Also offered limited menu for breakfast and lunch if you didn't want to cruise the huge buffet. Food and choices excellent. Concierge lounge offered drinks and canapes from 4:30 to 8:00 pm. Mr. Mock was a great concierge. Dining room service and food was excellent. We went to Geovanni's one night. Food was really delicious, service was great. Beware--as soon as we were seated, waiter offered Pellagrino or still water. We presumed it was part of the meal. We were charged $7 for each bottle! Party of 6--$38 for water. We should have been told of the charge or at the very least offered tap water along with the bottled water. We enjoyed the meal. We tendered to Belize City. Went to Concierge Lounge and were escorted to tender. In Belize we went on a wonderful tour of Altun Ha arranged with Experience Belize. Beautiful day but hot. Ice skating show was delightful. Quest game was very funny--adults only. Texas Tenors were fantastic. All the showroom shows were very good. Problem with the photo department. We each bought a package --paying over $500 for our cabins to be linked and each receive a DVD of all the photos taken. Problem with equipment on Saturday, so received the DVD's on Sunday at disembarkation. One cabin received 20 photos, second received 73, the last received 60 we discovered when we got home. Contacted contractor and were told the info given us on ship by not one but two photo dept employees about the linking cabins was inaccurate. Picture quality was good but feel ripped off now. I have asked for a refund of my $249. Buyer beware. Roatan was a nice stop. Family with little kids hired a taxi and spent a great day sightseeing for $80. Cozumel was really crowded as three huge ships in port. Not much bargaining when there is a huge crowd. Disembarkation was fast and easy until we hit customs. Waited more than an hour and a half and we were among the first off!! One final note, the cruise line no longer provides maps of the ship. There are computer screens by each elevator bank. So if you want to meet somewhere you need to run to the elevator to find location. Read Less
Sail Date June 2014
This was our 11th cruise, second on Norwegian, first since they have switched to Free Style Dining. We travelled with two other couples who were also experienced cruisers. There were many things about this cruise that were excellent. The ... Read More
This was our 11th cruise, second on Norwegian, first since they have switched to Free Style Dining. We travelled with two other couples who were also experienced cruisers. There were many things about this cruise that were excellent. The ship itself was beautiful, clean, and beautifully decorated. Our stateroom, although laid out a little funny, seemed larger and more manageable. The bathroom and shower were large and comfortable. The entertainment was of excellent quality. Rather than having cruise ship dancers and singers, they had groups of singers and dancers who were booked for the cruise. The comedian was excellent. The touring group of Second City players were great. But the best show was the comedy juggling team, Sharkbait. They were two crazy so and so's that were just a lot of fun. The cruise staff, including the cruise director Julie and multiple assistant cruise directors were energetic, fun, and very helpful. Their skit at the end of the crew show was the best we have seen. The biggest negative on this cruise was the Freestyle dining. Basically, there are two main dining rooms, that we have paid for, and many specialty restaurants that require a reservation, and a cover charge of $10 to $25 per person in addition to what we have already paid. The food in the main dining rooms was of a mediocre quality, the service was below mediocre, and we had to wait to be seated, every night but one, one evening for 45 minutes. There were also limited choices on the menu. We felt that the whole thing was a scam to incentivize people to go and make a reservation and spend the additional money on one of the other restaurants. Very disturbing, frustrating, and irritating. The food in the buffet was actually great, and of a better quality from that that was served in the main dining rooms. This was enough of a deal breaker that in spite of loving other aspects of the ship, we would not sail with Norwegian again. We were also turned off by the constant selling of lottery tickets, scratch off tickets, etc., especially while we were waiting for shows to start. For us, the dining issues outweighed the many positives on this ship. Read Less
Sail Date February 2010
We sailed back to back, east and west Caribbean Feb 20-March 7th Having sailed the MSC Lirica last year, we were pretty much expecting a similar experience, but on a new, larger ship. We were not disappointed in a whole, there are some ... Read More
We sailed back to back, east and west Caribbean Feb 20-March 7th Having sailed the MSC Lirica last year, we were pretty much expecting a similar experience, but on a new, larger ship. We were not disappointed in a whole, there are some points that were could have been better. The Good The ship is impressive, large, clean, decor is elegant (marble, brass, rich plush, color combos are tasteful) Cabins are adequate, and workable, we are a family of 4 with 2 young kids. Plenty of storage, suitcases fit under bottom beds , lots of hangers and drawers. Food was overall good, being of Italian descent,I knew what to order and was familiar with preparation. Note: most of the food is prepared so that you add or do not add your preference of salt,and pepper. If you order the steaks or any meats it is often over cooked, we caught on and simply adjusted ie: if you want well done, order medium well. Buffet selection was adequate at lunch, grill side was too, large salad counter. Evening pizza on deck 13 was very good. Check open and close times for food. MSC does not have 24 hr food availability, the daily itinerary clearly points out these times (typically only 1-2hr block outs) The lounges were large, comfortable and you wanted to stick around to catch what was on next.Zebra bar in particular is the largest most animated of the lounges (carnival, dancing, animation team activities etc) Shows were good, not great. We preferred the shows on last year's cruise, where there were more Cirque du Soleil type shows, aerialist, dancers etc. The entertainment this year was more singing, group dancing, or theme oriented. The theater is absolutely beautiful, seats comfortable and visually captivating. Main dining room staff are Indonesian, hard working servers, never had an issue. Cabin stewards do a good job too, never needed to request anything for our room, always clean and ready. Ports San Juan is a beautiful city, walk to the fort , the view towards the ocean is worth it. Lots of small boutiques along the way St.Maartens. Walked to the nearby beach (10 minutes) calm water, clean sand, restos nearby, small shops too. Tortola. took an Island tour, the views from atop the mountains are breathtaking. Nassau. (1 st week)Short tour of the Atlantis (impressive) and headed to nearby Cabbage beach (a bit crowded, the Oasis was also at port) . (2nd week)took a 10 min. bus ride to Cable beach, nice beach, calm waves, only 30-40 people on the beach) Key West. Beautiful little town, lots to see, lots of shops, bars, sailboats. Walked the small streets. Cozumel. Poesia did not stop at Playa del Carmen, nor has it stopped yet this season, and it is not because of poor weather, water conditions, we were informed from Italian speaking ship employees we befriended, that the port at Playa is unstable, sandy and docking there is somewhat problematic (they state Playa in all internet ads, but apparently other lines are avoiding it too (cannot confirm) Cozumel was not impressive, pushy vendors, taxi drivers, shops) We made a short stop at Paradise beach, and were harassed constantly to buy food, drinks etc. Cayman Island. Unfortunately, the day we arrived, there were very high winds and it is a tender port, excursions were cancelled, as they were unsure of the weather and water conditions in late afternoon. Taking this decision and testing the tenders took almost 1 and a half hours (Not just MSC, but 3 Carnival ships too) We did end up getting of but only for 2 hours) Montego Bay. Early morning rain impeded us from going to the beach, so we opted for an Island tour, and glad we did, very nice overview of the city. The Bad I preface the following 2 sections with the intent not to offend any nationality, it is simply my observations of what I saw. The buffet lines are long, and lineups can be challenging. Many Europeans did not observe the line process, choosing to cut in line wherever they pleased. Service is not a forte. Front desk, unless you are able to communicate in Italian (I had no issues, and was quickly taken care of at each request) but did notice that others were treated less than polite, very curt answers, or we cannot accommodate etc) Cafeteria staff: particularly the Romanian servers, very very cold, and sometimes rude to some. Entertainment crew not as interactive as last year, not as fun unfortunately. Hostesses that directed the back to back process (re embarkation after first week, were not well informed and had us needlessly line up in 3 different lines to get us through customs The UGLY Germans would sit on the deck lounges near the pool, even if you have a towel reserving the place ( and we were sitting next to it!)The response was, Do you want your towel back?) Huh? Overall, we loved the islands, had fantastic weather (30-38 almost every day) My kids had fun at the pools and other venues. We relaxed and had a god time. We took the opportunity to speak to alot of other travellers, who have tried other lines and many did not give MSC highest praise overall, but noted that all the lines will have shortcomings in one area or another, it all depends on what YOU expect from a cruise. We are not fussy, we are easy going and make the best of any situation. We ate well, were entertained, saw some great islands. The small differences, we were told by some who travelled on other lines was price. Many noted that the same trip would have cost them up to $1500 more. MSC offers kids sail free program. If you can go with the flow and are not overly demanding you do get value for your money. Many we spoke to did not make the link and were determined to have a miserable time, because they did not get chocolates on their pillow, food was not available 24hrs and did not have friendly wait staff that interacted them. We will try other lines next. NCL and Princess came up very often in discussion,as relaxed cruising and lots of little extras. Would I cruise MSC again?.. Absolutely. Read Less
Sail Date February 2010
NCL Gem Review 2/20/10 through 2/27/10 7 of us in the Garden Villa Suite 14000. Kids ages 16, 21, 22, 22, 23 and me and dad this was our ninth cruise with NCL so we are now gold members. We had a good idea of what to expect. We took 2 ... Read More
NCL Gem Review 2/20/10 through 2/27/10 7 of us in the Garden Villa Suite 14000. Kids ages 16, 21, 22, 22, 23 and me and dad this was our ninth cruise with NCL so we are now gold members. We had a good idea of what to expect. We took 2 vehicles. We left New Hampshire at 5:30 on the morning of our cruise and arrived at the Port of NY by noon. We dropped off the bags, tipped the porter and parked above for $210.00 each, very easy. FYI ... They changed the parking access since our last cruise. This time after dropping our bags, the driver's had to make a U turn (left on onto 9A) and drive back to the new entrance to park. We got in the Latitudes-Villas Line, but because we had a non US Citizen (exchange student from Switzerland) it took a little bit longer than usual. We were escorted onboard by 1:00PM by our butler Kadek. We went directly to the Garden Villa 14000. The Garden Villa is huge. The colors of the 14000 were vibrant green and gold, perhaps a bit loud for everyday, but absolutely perfect for this cruise vacation. 3 bedrooms all with their own bathroom. One is definitely the master with an enormous soaking tub. A cool note here ... the master bathroom has a sliding glass door out to the private courtyard, but the sheer curtains (the same as the Jewel) were just not practical. So I asked for some kind of drapes for privacy. And guess what? They came and measured and returned with light blocking orange drapes! I think they actually sewed them onsite. Wow! Now that was service! What do you tip someone for making you drapes? I will not bore you with all the details of Garden Villa, it is as awesome as you think. But I will tell you that it is an apartment which takes a lot of maintenance. One of the bedroom side lights (stationary glass next to the sliding door) was smashed and covered in tape. It was unattractive but not dangerous. I was told the part was on order. No big problem as the drapes covered it. We had amazing service on this cruise. Kadek took wonderful care of us. We had a standing order for nightly blt's, chips, veggies and fruit and bread. We were kept well hydrated with 6 bottles of alcohol, and all the bottled water, soda (pepsi products only) juice and Red Bull we could want. Our room stewards were named Eric and Michael. While Eric kept the Villa clean, Michael kept the private courtyard and sundeck in tip top shape, taking in cushions, hammock, scrubbing up the sauna and hot tub. It was all very nice. Our concierge Ruth (she remembered us from the Dawn) made all of our reservations, often at the last minute for dining. She also ordered local flowers for me on behalf of my husband, with the instructions "something made locally and funky" She did not disappoint us at all! The flowers from Port Canaveral had a miniature astronaut and the arrangement from Nassau had a Bahama Mama Doll and cool bracelets for the kids. Very funky indeed. Dining: I am not a particularly fussy eater, it all tasted great to me. Le Bistro ... the best meal for me was the roasted pork with pear, YUM. Cagneys ... We had breakfast there a couple of times and met a wonderful waitress Marina, but when 5 of us went for dinner at Cagney's (excellent filet mignon) we had a very sour waitress. She treated us as a nuisance. When my daughter asked for assistance in choosing a complimenting wine, she just rolled her eyes and said any wine would do. So at the end of the meal I only tipped her $20 with a note letting her know she blew it. I told her my husband is an incredibly generous tipper and had to leave because he was not comfortable with my cheap tip. But I saved myself by calling over Marina and giving her the much more generous tip, just for being friendly and attentive. La Cucina ... Bread sticks are the best part of the meal, it just took too long. Tapenyaki ... Awesome 21st birthday celebration, we had a party crasher! And they sang Happy Birthday and brought out a cake! I also enjoyed the Main Dining Room ... but the Blue Lagoon was not so good this time. Ports: Port Canaveral (Orlando), Florida: Weather: Party Sunny 65-70 Excursion booked through NCL: Universal Islands of Adventure $148 each, 8 Hours, Activity Level 1 3 in our party did this excursion and loved it. They upgraded to "Express Pass" at the Park for an additional $63.00 each. But this was unnecessary because with showers in the forecast the park was not crowded. Excursion booked through NCL: Kayak On The Indian River Lagoon $75 Each, 3.5 Hours, Activity Level 2 Kayaking was great fun but the area they went to was dirty with graffiti and empty beer cans. The operator apologized for the mess explaining it is public land and kids party there at night. I think this tour operator should bring some trash bags along. I think some people on the tour (my 2 included) wanted to help clean the beach up a bit. Also, my daughter brought binoculars and was able to see some interesting wildlife and lots of birds. Great Stirrup Cay - Sunny 75 Excursion booked through NCL: Parasail $84 each, 1 Hour*, Activity Level 1 4 in my family did this while I lazed about my own private paradise (courtyard) and listened for the screams from parasailing .... They all loved it. *Note; You have to tender off the Gem to the Island and go to the Hut. When they got there, my group was taken immediately. Because we had VIP Tender Tickets we did not have to wait for our color or group to be called. They kids got off around 11AM. And because I had set this up with Jose, my kids were taken up upon arrival. I did not want them to get off the Gem just to have to wait all day and maybe lose their chance if the weather turned. After parasailing they did the hippo slide ($5 each) and swam the beach and explored the island. Nassau Bahamas- Cloudy then rainy 70 We got off the Gem and hired a driver who had the loudest, crappiest vehicle in the line, so we could not resist. The rate he offered was $35 per person for the day ... my husband renegotiated to $50 per person for the day ( Jeesh, a member of MENSA, he is NOT) I wish I could remember the driver's name.... I feel bad cuz he was great .. he drove around, provided tons of information. We did the fort and small marketplace, ate lunch at local Goldie's conch house, seriously best conch fritters. An interesting note here: My daughter had a small cut on her toe and wanted to stop at a drug store for antibiotic ointment and band aids. So our driver brought us to a local pharmacy that had tables set up outside. They were closed temporarily for renovations. But many locals were buying shampoo and stuff right off the table. We waited in the van while our driver spoke with a man and within just a few minutes this man was handing me a box of band aids and triple antibiotic cream. He asked where we were from and I said New Hampshire, He said "My boss said anybody from New Hampshire gets free band aids and antibiotic cream today." I tried to slip him some money but he refused and said enjoy Nassau. It was very nice and heartfelt. It started to rain heavily so we passed on Atlantis and were back onboard by 2pm. Onboard "Behind the Scenes" tour cost $55 each took about 3 hours, the kids said it was well worth it and fascinating. My group bowled every day. It is great fun, My husband actually won the bowling tournament, truth be told he had to beat his daughter to do it! But the trophy (his first ever!) sits proudly on my mantle. Spa, I had a pedicure from a lovely young lady from Japan, the only Japanese staff member onboard, for about $100.00 Entertainment seemed lacking, sedate at times. We liked Second City and a Jane L Powell the blues/jazz singer was great. We got tons of invites for "free drink" parties (latitudes, captains, villa, etc. The kids did not miss a single one. One thing I noticed is that everyone knew my husband ... the greeted him by name, Good Day Mr, M., Good Evening Mr. M, etc. I mean everybody from the guys with suits and gold bars on the shoulders to the waiters .... He kept getting free Guinness wherever we went, it was a little strange. Photography seemed especially outstanding on this cruise and we bought tons of memories. We hosted one small poker tournament in the villa but it was on the first sea day coming back and the seas were very rough. I enjoyed playing at the Texas Hold'em cash game in the casino. But the rake is very high (10%!) and some of the dealers are awful. They are fine for black jack or roulette but poker has many more rules and these dealers need a schooling, nuff said. Missing: No more welcome aboard champagne or sparking water ... no more night chocolates on bed pillows, no more custom stationary in the Garden Villa... No more charge for extra TV options, new movies rented through the TV could be saved for the entire cruise and watched on any TV. So that was good. What I remember most was the group of adults with special needs dancing their hearts out at the pool, these folks were having the time of their lives. Till next time, Read Less
Sail Date February 2010
We just got back from an 11-day cruise with Royal Caribbean on the truly magnificent Jewel of the Seas. My husband and I are in our late 50's and this was our second cruise but our first on an ocean liner. In 2007, we had gone on a ... Read More
We just got back from an 11-day cruise with Royal Caribbean on the truly magnificent Jewel of the Seas. My husband and I are in our late 50's and this was our second cruise but our first on an ocean liner. In 2007, we had gone on a river cruise in Europe with Uniworld and thought nothing could top that. How wrong we were! This was by far the best vacation ever. We sailed from Boston on a repositioning cruise. From there, we went to Puerto Rico, St. Thomas, St. Croix, Aruba and finally Miami. Overall, we spent 6 days at sea, which for us was a real bonus as we absolutely loved to be rocked by and hear the sound of the sea. Embarkation: We live in Canada approximately 6 hours from Boston so we chose to drive, leave our car at the pier parking lot and fly back from Miami to Boston to retrieve our car and drive home. We arrived the night before, stayed at the Red Roof Hotel in Saugus (clean and inexpensive)and drove to the pier in the morning at around 11:00 a.m. Embarkation went without a hitch and we were on board by noon. We headed first to the Windjammer for a quick lunch with our friends and then went to our cabin at 1:00 p.m. Our luggage arrived at around 5:30 p.m. Cabin: Our cabin was a deluxe cabin on the hump. It was very comfortable and with plenty of storage. We had picked that cabin because of the size of the balcony and we were right. We had one lounge chair and two patio chairs. Our cabin attendant, Michelle, introduced herself and asked if we needed anything. We asked for ice and an ashtray for the balcony, which she produced quickly. She was awfully nice and took real good care of us during the entire cruise. Ship: Absolutely amazing! We now know why Cruise Critic gives the Jewel of the Seas a 5-star rating. It was so surprising to us that a ship this size could be so luxurious and comfortable, especially considering the price we had paid ($1139 each). Plenty of beautiful wood, leather, comfortable seating areas everywhere. Our favourite spot when not on our balcony was the Safari Club. There was plenty of space everywhere if we wanted a quiet spot, which was a pleasant surprise to us as this was one of our fears. With 2500 passengers plus the crew, we really thought we would feel crowded, which never happened. The only really crowded place was the swimming pool area on sea days, which we avoided. I went for my morning swim every day around 8:00 a.m. when it was mostly deserted. Food: We chose to take all our meals at the Windjammer except for one evening when we went to the Tides Dining Room. My husband travelled extensively for his work in the past and he ate way too many times in restaurants to really enjoy them. The Windjammer offered us the flexibility we were looking for without waiting to be served. We found the food to be very good - not gastronomic but really tasty and good with tons of selections. We had read some reviews prior to our cruise where people complained that the selections were always the same in the Windjammer. It is partly true but with approximately 25 different selections at every meal, there is always something new that you can try and the service was excellent. Let me tell you, some people are really picky! It is true that the food was better in the Dining Room but you could choose only one appetizer, one main course and one desert. In the Windjammer, you could pick from various dishes (a little of this, a little of that)and build your own meal, which we really enjoyed. Entertainment: We are sea people and we much preferred to sit outside and enjoy the sea and the view then sitting inside for shows. So we did not take advantage of the many shows and activities that were offered. All I can say is that there were a million different options for those who wanted to enjoy them. Overall: This cruise went beyond all our expectations and we would give Royal Caribbean a grade of 98%. There are two small things that stop us from giving a grade of 100%: a) We had purchased our return flight from Miami to Boston from Royal Caribbean. Next time, we will make our own flying arrangements because when buying through RC, you have no control of your departure time and your seats. We ended up wasting a lot of time at the airport because our flight was scheduled only at 4:00 p.m. If we had made our own arrangements, we would have left the ship early, grabbed a cab and taken a much earlier flight. b) We had purchased a wine package prior to the cruise because this saved us 25% on the price on board. This package works well only if you plan to order your wine from the Tides Dining Room. As we chose to eat in the Windjammer, it did not work nearly as well and we always had to wait for the server to retrieve the wine from the Dining Room cellar or try to locate the half-bottle we had left behind at the previous meal. We ended up ordering the remainder of our wine package to our cabin and drank it there instead. Other than that, this was the perfect cruise and the vacation of a lifetime. No need to say, we plan to cruise again with Royal Caribbean. WARNING: Royal Caribbean cruises should come with a warning that passengers will experience severe trauma after disembarkation. You now have to cook your own meals, make your own bed, do your own laundry, wash the dishes, etc... I'm telling you, this is a tough reality check! Read Less
Sail Date October 2009
We have sailed Carnival in the past, a couple times on an Fantasy, once on Freedom and now on Victory. We have also sailed four other lines and none have provided such poor quality. The ship is advertised as refurbished a couple times. ... Read More
We have sailed Carnival in the past, a couple times on an Fantasy, once on Freedom and now on Victory. We have also sailed four other lines and none have provided such poor quality. The ship is advertised as refurbished a couple times. Built in 2000. I hate to think what is was like before the refurb! Our cabin was, shall we say interesting! There was a single nite stand that was shoved under the vanity because the small loveseat next to the bed did now allow sufficient room for the nite stand to be beside the bed - mind you it was only one stand for one side of the bed. Never before have we not had a nite stand on either side of the bed. The chair for the room was in front of the loveseat - so you had to choose to use the chair or the loveseat, not both. The vanity had a small upholstered cube for sitting. Room was packed. The deck had two chairs and a small table - standard equipment. The chairs were nice, they even had a recline function - which you could not use because if you did it would block the door or you would need to put the table inside the cabin and crawl over one another to get in and out. The floor was clean but the area below the rail was rusted, filthy and even had some debris in it. Disgusting. We unpacked and found a couple surprises. First there were no hangers that resembled anything we have seen before. There were five small plastic knobs permanently affixed to the clothes rod in the closet. There was a slit on either side of the knob which accommodated two flimsy, plastic like hanger things with a post protruding out the top (a spike actually). So you had to try to get your flimsy bending plastic hanger to support your garment and then insert the spike in the slots on the knob. Two garments on each side of the knob. Four garments on one knob. The hanger would bend and the shirt, dress or whatever fall in a heap on top of your shoes. No pants or skirt hangers for anything that required clips. When I called to request some I was told I needed to wait till 3 PM when the steward would be on duty and get them from him. Mind you I placed the call at 3:35 - go figure. We finally did get hangers later in the evening so I could hang the few things that needed a clip. Both of the main closet doors had a left hinge which meant you could only open one closet at a time. The third had a right hinge so you had to close everything and shinny by to open the door with the safe inside and hope you could do things without lite since it was then like a cave. The doors opened into the walk way and between the two closet doors the bathroom door opened into the standing space. It was a puzzle to get into the bathroom or the closet without adjusting a couple doors. What a joke for people who are in the business of designing and building ships. My six year old grandson could have done a better job. The bathroom had lots of cracked tiles, caulked areas and black mildew. Smelled of musty and mildew also. It was clear that whenever there had been a cracked tile they just caulked over it without drying out the floor and now I'm guessing if they remove that floor it will be a sheet of black mold. Several areas of the shower had black grout which means they were not properly cared for. We had sufficient counter and shelf space in the bathroom, lots of towels and a corner shower with a curtain that really didn't do much to keep water in but there was a floor drain that was easy to use to dry up the floor. The bedding is superior quality. Bed was comfortable also. We unpacked and went to put our suitcases under the bed. Well we couldn't because they had an extra bed, collapsed, mattress and all under our bed. Never had that before. This is like the three stooges designed and equipped the cabins. The temperature control was interesting. We kept looking for a thermostat but couldn't find it. Then when I was lying in bed I saw a blue half circle blue arrow on the air vent in the ceiling. I got out a chair and stood on it so I could reach the vent. Sure enough, there was a small plastic lever on the vent that would open and close the air flow - thus it allowed you to adjust the cabin temp. Chair or stool REQUIRED! We thought the dining room, buffet area and most of the public lounge areas were well cared for and clean.The pool areas are the exceptions which needs serious work. Lots of rusted areas around the pool and in the adults only pool they don't bother to clean out the stuff that blows in like napkins, candy wrappers, umbellas from drinks etc. By the third day you see all sort of debris sweeping around the drains in the bottom. Not very inviting and few people were in the water more than just getting wet to cool off. Nobody would actually swim. Insufficient number of chairs. Towel desk was mid ship so you had to go search. Not an easy task on a boat that has obstructions that prevent you from going from one area to the next without going up or down a deck. Most areas had obstructions that would not let you get to the area. You would walk along and run into a wall. You had to go up a deck, walk a bit, then go back down because they built a kitchen, a lounge or some equipment room in the middle of the deck. Dumb design. Food was good. No complaints there. We had great table service and fun table mates. The buffet area food was good as well. Good selection and comfortable seating. Several other areas to get food as well at the pizza and burger counters near the pool and the deli. This minimized the crowding. Lots of options. Dining room rules were posted and ignored. Never did we see anyone tell the jerks in flip flops, short shorts, sleeves Tshirts, baseball caps and ragged clothing to go dress properly - even on formal nite. Slobs were plentiful. Who wouldn't like to look at all the prison quality tattoos on legs, arms and torsos while dining at a formal event? Seems like a no brainer to have the matre'de who wants to be tipped every night to stand at the door and enforce the rules - at least for the elegant/formal evening. We had about 1/3 of the ship spring breakers. Again, it would not take a brain surgeon to put them all in one area of the ship so they can party hardy and disturb one another and not the rest of the ship. when you get three or four 20 something's booking an inside cabin in March it would be a pretty good bet that this is a party crowd and if you are in doubt it could be confirmed by the mess the stewards find in the morning. Again, no enforcement of the common sense rules. Entertainment was the Carnival song and dance crew every nite. The comedy club had two comedians, one was quite good the other so so. No other entertainers. Every nite the show as watch the dancers change costumes and do the same stuff to a different song. The last nite was a talent show of passengers that didn't start till 10:30. Really the nite before debarkation the show starts at 10:30! Did they really not think folks were packing and getting their bags outside. This is really ignoring the needs of the paying passengers. We wanted to go listen the only live music band but they put them in the smoking area at the end of the casino. so if you wanted to listen then you had to stand in the blue haze and have everything you wore smell like an ashtray and let your eyes water. There was a single guitar player at one bar who was average. Those were your options. Pathetic! On Elegant/formal nite we were solicited to come take part in the new Pixels offering. The photographer actually came up to us as we waited for a particular background and asked us to come try out the new black and white photos - we thought she was talking about the black and white backdrops. Not so. We followed her to another studio and she took about 25 shots of us together and individually and made an appointment for us to see them the next evening. We came back to the studio and she had them ready for viewing on a big screen TV. Turns out you can buy the package, the disk and the photos on vinyl or add $100 and they will print them on metal for the bargain price of $1200.00. A single photo was $499! I think $1200 I could nearly get a wedding photographed! If I were really going to spend that kind of money on a photo I would have my make up and hair done professionally and carefully pick out my attire. These guys are just plain nuts! We chuckled, told them it was crazy and too expensive and left! The day we stopped at Half Moon Cay we were late arriving. Scheduled to dock at 9:30 - why so late nobody knows but we came from Grand Turk which is not a long haul. The tenders were delayed because they had to take supplies over for lunch. Finally at nearly 1:00 our number for the tender was called. (you had to go to the theatre and wait for your number to be called before you could go to the gangway). Generally 90 to 120 minute wait. We got there and there was not a chair to be had on the island. Now this is their own island and they know how many passengers are on the ship so they should know how many chairs they need. Lots of folks with no place to go. Want a drink then walk half the beach (and carry your stuff because there is no chairs to park your stuff) to the bar or pay the bar servers the $12.95 for the drink in the wonderful hurricane glass. This drink was usually $9.15 on the ship (which was already a rip-off).Those are the options. Victory goes to dry dock after next week. It needs it. I really don't think it will improve much, the rooms have old TV's that are 18" thick, beach towels are ragged and faded but my guess is they will only invest what they absolutely can't make work any longer and call it refurbished. Clearly they are about making as much money as they can rather than providing a cruise experience. Not much concern in the area of providing a quality experience - just the bottom line is important. We are not likely to be frequent Carnival cruisers.   Read Less
Sail Date March 2015
Having taken 16 cruises and 3 of those with Norwegian I most likely will never do another with them. This cruise was a disappointment right from the start. Lets start with the service in the dining rooms which was very inconsistent. ... Read More
Having taken 16 cruises and 3 of those with Norwegian I most likely will never do another with them. This cruise was a disappointment right from the start. Lets start with the service in the dining rooms which was very inconsistent. Breakfast was pretty good every day and the service was also good. Dinner was a different story. The food was not very good and it took 21/2 to 3 hours to get through a very simple meal. Beverage service was again inconsistent. In the casino servers were very hard to find and slow. In the many bars aboard the ship some were good but most were very slow. Beware of the first two weeks of March as the Canadian kids are on vacation so the ship was loaded with young kids. They were pretty well behaved but it made for hectic times. Here is the good parts. The cabin was fine and Jay the steward did an excellent job with the room. Very Pleasant. Stirrup Cay has a very nice beach and plenty of room for everyone. Unless your going to Disney Port Canaveral has very little. All in all a big disappointment but we did manage to make the best of it. Read Less
Sail Date March 2015
This was our 9th Carnival cruise and once again we had a fabulous time. It is true that Carnival has made cutbacks through the years and we miss things like the grand buffet and welcome basket. This time the famous Carnival chocolates were ... Read More
This was our 9th Carnival cruise and once again we had a fabulous time. It is true that Carnival has made cutbacks through the years and we miss things like the grand buffet and welcome basket. This time the famous Carnival chocolates were even missing from our beds at night. However, the staff on this ship was some of the best we've ever encountered and we had another wonderful time. The waits at the buffet line were not as bad as we expected. The food was delicious as always and plenty warm enough for us. I personally loved the nautical decorations. The cruise director, Marcello, was hilarious and approachable and the shows were hands-down the best we've seen on any ship. If you are a high maintenance person, this is not the ship for you. It is missing the specialty restaurants we've come to love on other ships, and the room we were in had a worn out bulky television with terrible color and no mini fridge. The ship is showing plenty of wear if that's what you want to focus on. If you are an easy going person that wants an affordable fun cruise, you will love the Victory. It has everything you could possibly need for a wonderful cruise. The activities and people truly make up for anything the ship is lacking and you'll pay less than you would for the fancier ships. Debarkation was not as smooth as it should have been. We carried our own bags and did self debarkation and there was a lot more congestion than there has been on other ships. We still were in our vehicle heading home at 9:30. In Jamaica, we did the Dunns River Falls and Horseback Riding with Swim excursion. The falls are so much fun to climb! The horseback riding was not that great, but riding on the horses swimming in the ocean was well worth it. In Grand Cayman, we just took a taxi to a beach where we could do water sports. This was our third trip to the island and we had already seen the stingrays and dolphins, etc. YOU REALLY DON'T WANT TO MISS THE SHOWS AT NIGHT!! Read Less
Sail Date March 2015
We were a bit worried because of bad reviews, but thoroughly enjoyed our cruise. Food excellent, cabins spacious and exceptionally clean. Entertainment good and varied. Good enjoyable trips, not always the best organised but they are in ... Read More
We were a bit worried because of bad reviews, but thoroughly enjoyed our cruise. Food excellent, cabins spacious and exceptionally clean. Entertainment good and varied. Good enjoyable trips, not always the best organised but they are in some countries which are only just getting into the tours business. Please note the yellow fever jab certificate was not required for any of these excursions. Weather was unusually windy, and some people were sea sick. The Dream handled the weather very well. Belize Ruins - Good guide, thanks Elvis. Although we didn't see much wildlife, the guide gave us lots of information. You are able to climb the ruins, which you can't at some sites. Food included, rice and chicken, enjoyable.. A bit of a diesel smell on the river boat which spoiled it a little. Roatan - Mahogany bay. Brilliant free beach. Fortunately we were the only cruise ship here so there was lots of chairs. Just a short stroll from port. No bites either. Costa Maya - Good guide again. Saw the howler monkeys. Climbed the ruins. Large site. packed lunch given which was quite good. Cozumel - Good port to look around yourself. Easily accessible. Montego Bay - We did Dunns river falls which was very enjoyable and fun. 40 usd for DVD of the day a bit steep but a nice momento. Santa Marta - Went to a coffee plantation, which is a new trip and we found it really different to the usual trips. We had a police escort too as traffic is really bad. We went high into the mountains, roads were very bumpy. Had snacks with the hosts which was well presented and very informative. Loved it.. Cartagena - You will need to get a taxi to the town 20usd each way. Old town picturesque. Large castle. Small nature park at the port with lots of wildlife. Panama - Do not stay in Colon, it's very run down. book a trip. We went to the Panama Canal, it was interesting but a very long day. Puerto Limon - A very good time at the Veragua Rainforest, saw monkeys and sloths. lots of information about wildlife and flora. Guide very knowledgeable one of our highlights. . It was very hot on all these trips, so take water, suntan lotion, and some insect repellent in jungle and rainforest. Although I didn't see any mosquitos.   Read Less
Sail Date March 2015
My husband and I wanted to take our 4 year old son on his first cruise. We waited until about 3 weeks prior to decide this, so finding a reasonably priced cruise was a bit more challenging. Add to this the fact that DH and I did not want ... Read More
My husband and I wanted to take our 4 year old son on his first cruise. We waited until about 3 weeks prior to decide this, so finding a reasonably priced cruise was a bit more challenging. Add to this the fact that DH and I did not want to go to Nassau (again!), and did not want to spend a fortune as we were not sure that son would like it, and it became more difficult. I found a 4 night cruise to Key West and Cozumel for the three of us for around 1000.00 and decided to go for it. The cruise was aboard the Carnival Victory. I was skeptical at this point, and nervous, as Carnival has a bit of a bad rep for being a party boat. I also recalled thinking their boats were way rockier on the waves when I cruised them last, 3 years ago. But we decided to give it a go! The first challenge I encountered (and I will leave a review in the correct section as well) was parking. DH and I live in Florida, and though we live in a major port town, usually cruise out of Canaveral. Park and ride is easy there, and we like that. Miami, not so much. The terminal is 20.00/night, and I immediately ruled that out. I then looked at shuttles/hotel combinations, but those were high as well. I finally decided on Premier Parking, after reading reviews here (the one on 2nd ave). Our GPS took us right to the garage (they do caution on their site that it may not). The parking was VERY full, but we did manage to secure a covered spot (they are NOT all! The top level is open). We took our keys with us, and the shuttle took us to port. I was comforted by the fact that no once could move our car, and the cars next to us were on the same boat, so they wouldnt be moving either. The vans were a bit older and rougher, but I would say it took 20 min or less to get loaded up and off to port. The ride was short, 15 minutes or less. The total cost was 42.00, 1/2 of what the terminal charges. Once at the port, it did take a while to board, as the lines were quite long. With RC, we usually are in the Gold line and go right through, but Carnival did not have it set this way. A small annoyance, no big deal. Once on board, we made our way to the welcome buffet. The lines for hot dogs and burgers was long, so we went in. The inside buffets are average, with a chinese food window, (very) small salad bar, fruit, and some hot foods that are nothing special. There are not many of those, either. The desert table is also small compared to other ships. Only lemonade and tea were offered, which is typical. There is another small grill on the other side of the buffet, on Lido deck, as well as a pizza and deli pick up. The pizza is sub par, but that is also typical. The cabins were actually spacious compared to previous cruises on RC. The bed was a full King, with a twin set up for our toddler, and there was plenty of closet space, counter space, and the bathroom had sink space! Much better for us. The TV actually had several cable channels too, not just cheesy cruise replays. This was a huge positive over RC for us. Our steward was great, he always remembered our names, and did a great job for us. We also received our luggage by 4:00, which was great. There was a water slide on board, and several smaller pools- no large center pool. I did not like this as well. There were several hot tubs also, and a kids pool. The kids pool was small, and did not have nearly enough chairs. Nor did the adult area we visited while our child was in camp.Finding chairs was a battle, and there were not enough pools for the kids- and there were ALOT of kids on this boat, which we liked since we brought ours. I would also have enjoyed this boat had we not brought him, it is good for families and singles. I did not feel as entertained as I have on RC. The show and activity times were a bit off. Some shows were pushed so late that we did not make them and some were spread too far apart- think one game show at 5, then the next comedy at 9:30. The Love and Marriage game show was cute, and the Pat G. comedian was funny, but Lester (the comedian) at the 9:30 show was not even amusing at all. I walked out. He laughed at his own jokes even when no once else did. It was awkward. Another thing I noted is that drinks were slighter higher priced than other cruises. RC often had drink specials for 5.95, with others for 7-8.00 (mixed drinks). I usually get the drink packages, but did not this time, as the specials make it more affordable. Not this time. The cheapest special was 7.95, with most costing 8.95 or more. Each time my husband and I both got a drink, it was 23.00 or more with tax and gratuity.We were going to buy a package (Cheers) for him, as he would use it more than I, but if one of us purchased, we were both required to. I was told that even if I had had a medical condition that precluded me from drinking, I had to buy it if he did. There are lots of lounges and bars on board, if you like to drink and hang out. The casino is a bit small, but fun. I did win some money :) I hate the smoking though, it was miserable to be surrounded by clouds of cigarette smoke. The gangway is easy to access and we did not have to wait long to debark at ports, which was nice. Camp Carnival was available for our son, and we did use it some. I was disappointed to see it not open at all the first day of departure- our son was amped up and ready, only to be sent out. During the day time, the kids do not do a lot, but in the evenings they did face painting, t shirts, cereal necklaces, etc. You have to pick up by 10:00 not to be charged. You can also choose to take your kids to dinner, or let them eat with the Camp. Overall, our son enjoyed this service. Photo gallery was a mess, many pictures were not put up on walls and were in big bins we had to dig through. I doubt I saw 1/2 of ours- not that I wanted to buy, they were poorly shot, and in hideous poses. Dinners were a pleasant experience for the most part. We were seated with another couple who had a 6 year old son, which was nice. The food was good most nights (not all!), actually better than RC was on our last trip. Each night featured multiple different appetizers and main courses to try, as well as a staple menu with "safe" choices. They did have Lobster, Prime Rib, Sushi, Ribs, crab cakes, salmon,and several other really good choices that I enjoyed. The shrimp are very small in the app and the meals, and DO NOT ORDER THE MEATLOAF. Other than that, it was not bad. The deserts were always good. They did do a "show" during meals, but I did not see it as we were on the 2nd floor. We also ate breakfast here- it was decent, better than the buffet, as the food was fresher and hotter. They were a bit stingy with the pastries and juice, whereas RC leaves these out as a buffet even in the dining room for breakfast. We attempted to settle our bill on the kiosk with a different credit card, and received a receipt, but were charged on our original card anyway, which was annoying. One word of warning: If you use a credit card, the cruise line places a hold on your card for every dime you spend, AS WELL as charges you for your total bill. The holds have stayed on our card for 7 days now. I called American Express today, and was told after 8 days the charges fall off if the merchant (carnival) does not pursue payment. We are expecting them to be off tomorrow. We purchased alcohol on board, and received it around 7pm our last night. Our luggage was picked up later, with no issues. Debarkation went smoothly, with no big hold ups. The boat was rockier than RC- that did not change, but did not bother me as much. The people were not partying too ridiculously, and there were lots of families. We only had one irritating group near us who woke me shouting at 3am one night. Our shuttle picked us up after about 20 minutes or so. We arrived back at our car without incident. Our car was safe and untouched, and we had no problems. The best part: NO QUINCENIERAS this time or tour groups!!!   Read Less
Sail Date March 2015
We booked this ship for March break with our kids. I went with my sister, her husband, their 3 kids and my 2 kids. All aged 10-12. This was my 6th cruise and first one with Norwegian and first one out of NYC. We went to the port at ... Read More
We booked this ship for March break with our kids. I went with my sister, her husband, their 3 kids and my 2 kids. All aged 10-12. This was my 6th cruise and first one with Norwegian and first one out of NYC. We went to the port at 11:15am and boarded fairly easily. It seemed disorganized outside and no staff to be seen. We waited in line for a good hour. There were people getting off the ship and cutting through our line-up. I recommend going earlier. The ship is beautiful. There is amazing things for the kids including a super fun ropes course and walk the plank. Also mini put and basketball and of course water slides. The pools are heated which is fantastic as it was chilly leaving NYC. The zip line was broken. The food was fantastic. Even in the buffet. Probably the best food I’ve ever had on a ship and definitely much larger portions in the formal dining room than any other ship. O'Sheehans is great pub food. We ate there the first day as we didn't feel like doing the dining room. The wings were great! I snuck off one day to have a basket of wings on my own. The Uptown Grill (one deck up above the Garden Buffet) was a well kept secret for breakfast. Good selection and away from the buffet zoo!! We ate there every morning in peace and quiet. The buffet gets old pretty fast and people are just so rude… First day at sea we did all the kids activities. Then the 5 kids went to the kids club for a couple of hours and my sister and I hit the gym. The gym is small and has one section of cardio machines and one section for strength training. It was busy but we were able to get a workout in. The running track on deck 16 is poorly placed and kind of useless. People don't realize it's a running track and everything is there so people are just in the way. I did the spin class at $30 a pop but it was a great workout and I spin at home so wanted to sweat. I also found that the gym was much less busy by the end of the week so not an issue. The entertainment on board was fantastic!!! The welcome show was a lot of fun. The cruise director JC is full of energy and funny. Burn the Floor was probably the best show I've seen on a cruise ship. The newlywed, dance off and best couple game shows were hilarious!! Get to the atrium early to get a good seat as it gets super busy. There was always things to do on board. Even on port days. Also the staff actually police passengers. There are a couple of adult only hot tubs and a pool and we saw the staff whistle at kids and kick them out!! Never seen that on other ships and thought that was fantastic. Also saw a staff tell someone not to fill her water bottle up at the water dispenser. To use a glass to do it. Well done. The private island of Grand Stirrup Cays was great. Beautiful and great food served for free. We rented snorkels and got the kids slide passes. That didn't last too long. It was SO hot and was great to get back on board for some shade. We went to Atlantis resort for the day in Nassau and got the day pass through the ship. Very expensive. Gave us access to the resort and water park. The resort is amazing but huge!! The aquarium is great but the whole place is overwhelming. You can't see it in a day. The lazy river is a lot of fun. Tons of walking. I don't think I would go back but glad I saw it. In Port Canaveral we just took a bus to Cocoa Beach and walked around a bit and went in the ocean. Nothing exciting. Extra touches on Norwegian worth noting: Singing when going into the buffet. Red carpet and entertainment returning to ship. Singing in the dining room. One thing I have to say I don't like is Norwegian's policy to not open the balcony dividers. We had 3 balcony rooms in a row yet they wouldn't open the dividers. Said it was a security issue. Both Royal and Carnival have no issues doing that so it makes no sense to me. We all couldn't sit out on our balconies and chat together. That sucked. My sister had 2 joining rooms and couldn't use the balcony properly. Stupid! The only really sore spot was getting off the ship at the end of the cruise. Shear and utter chaos!!!!! No organization. We were told we could easily walk off with our luggage between 8-9am. Nope. Not even close. Stuck in the stair well for over an hour with 5 kids and suitcases. It was a safety issue for sure. The elevator wouldn't go to deck 7 where we had to get off so we had to get off on deck 8 and walk down the stairs with 5 kids and luggage. Then we see people getting off the elevators on deck 7 and getting off. Craziness and not a great way to end the cruise. We were told it was a US Customs issue… who knows. I would recommend that you exit from the front of the ship… not the back like us. It seemed much quicker while waiting outside the ship. All in all the ship was fantastic and a lot of fun. I would definitely cruise Norwegian again and even on this ship with my kids. I would avoid it though if I didn’t have kids.   Read Less
Sail Date March 2015
My husband, ten year old daughter and I just got back from the 9 night Gem cruise leaving a few blocks from our home in Manhattan. We traveled with another family of three, including their ten year old son. Our previous cruise experience ... Read More
My husband, ten year old daughter and I just got back from the 9 night Gem cruise leaving a few blocks from our home in Manhattan. We traveled with another family of three, including their ten year old son. Our previous cruise experience was with Disney (excellent) and Royal Carib (fair). My daughter and her friend absolutely loved the Kids Club and the team there could not have been kinder and more enthusiastic. The children went in enthusiastically every single day- they loved it and performed a fantastic show in the theatre on the last day of the cruise. This was one of the highlights of the trip. There were 200 children on board, but they said there would be 800 next week- I could not imagine that being enjoyable in the least. We left on Wednesday afternoon, the port of NY was excellent- very smooth off and on the ship- our rooms were ready by 2:00 and our luggage arrived shortly after. We had some nice sun by Friday at about 2:00- the pool decks were mobbed- this was a negative for us- wall to wall people. You have to comfortable in crowds with lots of noise- music, contests, etc.. happening around you. People seemed friendly enough but..... The dining rooms were not great- we actually preferred the freedom and variety of the buffets. The breakfasts were excellent- something for absolutely everyone. Not a ton of variation for the lunches and dinners but plenty of food to get you through. We liked the hibachi restaurant- fun for the kids and tasty plentiful food. The steakhouse was fine as was the French- nothing to write home about but good for a change of pace from the buffet again we really didn't care for either dining room. The ship was very clean our state room attendant was wonderful- the entire staff in fact was friendly and hard working. I would recommend the Ultimate Beverage Package, it was a great deal- the drinks were a bit on the weak side, but you could have as many as you wanted. We didn't really do any of the shows except the 70s review which was enjoyable. We spent a lot of time in the spa as we all got spa passes. The passes were VERY expensive for what it was, but were a God send on the four at sea days. The sauna in the woman's area had the most unbelievable views of the water, the steam room and thermal pools were fine too. For the amount of money they charged, they should have offered some products in the locker rooms and more service. We used the gym on a fairly regular basis and that was fine too- the equipment was clean and in working order. I tried to take a spin class but the bikes were pretty out of date and the instructor, well meaning but not very exciting at all. Old San Juan was fine and nice and warm after this tough winter, we walked around and were very happy to be off the ship- the kids got a shave ice and were got some nice photos of the forts and the water. St. Thomas was lovely, we did the Sea Trek at Coki Beach and had a fun day. Coki beach is crowded but we saw tons of lovely lovely fish- eating of our hands- very cool experience. Maho Bay the airplane beach on St. Martin was a fine "been there done that" experience but not a beach you want to hang out on the entire day. Cool to see the planes flying right over you. We spent most of our time on the gorgeous Mullet Bay- stunning beach with a cute beach hut with bbq and ice cold beer. We didn't spend time on Tortola as we had been there before but headed on an excursion to Jost Van Dyke- absolute highlight of the trip- not to be missed beach and pain killers at the Soggy Dollar Bar- A MUST. The last two days at sea were fine- the buffets were starting to get a bit boring and as it started to get cold we were sad not to be outside. They do their best to entertain you, but everything worthwhile does seem to cost a lot of extra dollars- casino, bingo, spa treatments, etc... All in all, my daughter loved it. Would I do it again? Most likely not. When you added up all of the outside costs-tips, coffee (coffee in the buffet was absolutely horrible), excursions, specialty restaurants, spa, casino, bingo, bowling, etc.... it is not such a great deal, but we did have fun. Another added bonus is the high priced wifi prevented us from using our devices most of the time, so it was wonderful to enjoy some family time actually talking......lol Hope this helps. Read Less
Sail Date March 2015
4 day cruise from 2-12 to 2-17. My husband and I had a great time. We are VIP so on the boat first, room ready (7348) balcony. Room dated but clean and we had plenty of room. Are steward Muhammad was awesome !!!! First port Keywest had a ... Read More
4 day cruise from 2-12 to 2-17. My husband and I had a great time. We are VIP so on the boat first, room ready (7348) balcony. Room dated but clean and we had plenty of room. Are steward Muhammad was awesome !!!! First port Keywest had a great time on Duval St. lunch at fogerty's drinks at Sloppy Joe's. Second port Cozumel went to Mr. sanchos beach too crowded. Been to Cozumel before Paradise beach much better. We did anytime Dining it worked out ok. Service was Ok nothing to brag about. Overall we were on this boat 10 years ago it is dated but clean. We enjoyed the warm weather as it was 20 below at home. We also won in the casino added bonus. One last comment I have is we did the Cheers program for drinks we felt it was well worth it. :). Read Less
Sail Date February 2015
I have traveled on numerous cruises royal Caribbean, carnival, Norwegian, celebrity and princess. This experience by far was the worst. Rooms are do small, bathroom extremely tiny and closet/and draw space very poor. In the past when a ... Read More
I have traveled on numerous cruises royal Caribbean, carnival, Norwegian, celebrity and princess. This experience by far was the worst. Rooms are do small, bathroom extremely tiny and closet/and draw space very poor. In the past when a port would be canceled we would be taken to another port. Not on this ship we got to spend two extra days at sea. Big disappoint, and dont expect much to do during the day you can pay minimum of $32 to play bingo, go to casino. Or you can go to suduko challenge. They did offer us movie to watch but half through the movie went out - threat. You couldn't use rock wall most of the time either due to weather, and forget the fireball game on schedule ad that never occurred. To say the least two boring days at sea. To cold to enjoy pools. The entertainment at night was great. Loved the comedian, piano bar also slot of fun. Dining room service and food was good for evening meal. Abel and Anthony were awesome, the buffet not so great I felt carnival offered better buffet. My advice to anyone looking at this cruise avoid it and look at carnival or another cruise line unless you don't mind spending days at sea. Yes they do care about passenger safety and for that I am glad - but really take us somewhere or leave us at nassua so we can do something. If you do go to nassua I recommend atlantis it was awesome, planning on taking a vacation there soon. Read Less
Sail Date February 2015
My wife are veterans of 27 cruises and eleven of them with celebrity and the reflection earned six stars with us automatically when we saw not only the most succulent smoked salmon I have ever tasted on the breakfast buffet but several ... Read More
My wife are veterans of 27 cruises and eleven of them with celebrity and the reflection earned six stars with us automatically when we saw not only the most succulent smoked salmon I have ever tasted on the breakfast buffet but several types of cream cheeses including salmon cream cheeseheese to go with it. The rest of the dining experience indeed the rest of the cruising experience was just as inventive and exuding class. First the rest of the dining. Every meal had at least one or two wow experiences, including the lines legendary short ribs simmered in expensive Barolo wine, their sublime lobster tails rivaling any seafood restaurant I have gone to, their strip steaks done to perfection, the list goes in and on not to mention their heavenly deserts. Then the wait staff. Seem was our favorite waiter over our eleven cruises. Everywhere we went the staff served with a smile and a caring attitude.. And the ship oh the ship like a dream. From the huge ficus tree suspended mid atrium to the innovative art work and sleek classy interiors you think you were in the fanciest venues in New York or Paris. In short, people in celebrity you get the best of everything and for a adult to use another cruise line well it just doesn't make any sense in my book. Read Less
Sail Date February 2015
Most of my cruises in the last few years have been on Princess. We had not sailed on RCCL for three or four years. We picked this cruise primarily for the price and the fact that it sailed from Port Canaveral. There were 8 seniors in our ... Read More
Most of my cruises in the last few years have been on Princess. We had not sailed on RCCL for three or four years. We picked this cruise primarily for the price and the fact that it sailed from Port Canaveral. There were 8 seniors in our group. All experienced cruisers. Embarkation: Our group arrived at two different times and had two different experiences. Four of our group arrived about 11:30 am since they need assistance in boarding and had notified RCCL that they required wheelchair assistance. Upon arrival they were told that there would be about a 2 hour wait since RCCL only had a couple of wheelchairs! Remember this ship carries over 3,000 people. After waiting over an hour they decided to board w/o the assistance, but this was to be a recurring theme. RCCL is not inclined to provide assistance to handicapped people. If you require assistance, I would suggest you try another line. They only place they were at all equipped to handle people with disabilities was in Labade . We arrived about 1:30pm and had no problems boarding. I was surprised, however to see people boarding with cases of water and soda, after RCCL had specifically told me none were allowed to be taken on board and it is clearly stated in the contract that you can bring ONLY one bottle of wine per person on board. If you are going to have a rule--enforce it! The new terminal at Canaveral is very nice, but be prepared to walk long distances. Room: our inside room was adequate. They only complaint I have about the room is that if you want to put the beds together, it is almost impossible to walk around them. We had to separate our beds to preserve our shins. You could tell the ship was due for refurbishment. The carpet in the cabin was stained and the towels had seen much better days. The bathroom was decent size and the only complaint I have is that the toilet refused to flush on a few occasions. It was promptly fixed. We were on Deck 7 toward the rear and it was a good location. Often was hard to get an elevator, but was convenient to the computer center. Our cabin steward was fine. She did what was asked, but nothing more. Service has fallen way off on RCCL. Dining-- Main dining room food was fine, nothing outstanding and our service was good. The biggest complaint I had about the dining room is that breakfast and lunch menus never changed. Windjammer Cafe-- Just a disaster. First problem is organization. Who would put salad dressing at the beginning of the line? Before you get to the salad station? Butter no where near the bread? Lukewarm food or food that had been sitting out way too long. Both Princess and MSC have shown me that buffets can be done right, but RCCL does not have a clue. There is no service at all in Windjammer. No one asks you if you would like a drink or a refill. You are on your own. Finally, they do not clean the tables. They sit with dirty dishes and when someone takes away the dishes the table is hardly wiped at all. Yet you better washie washie with Purrel when you come it. That does no do much good when floor is covered in food and the tables are not cleaned. We mentioned this on at least two occasions to the people in charge of the area and they were sooo sorry, but nothing changed. These people though the ship was already in dry dock! Service in general-- was poor. RCCL might want to divert some advertising dollars to hiring and training their people. I saw where RCCL pays not federal income tax even though it shows a profit--maybe they should devote the same amount of energy and attention to customer service as they do to tax accounting. Whether it was in the shops, the cafes or the font desk,there was very little desire to please the customer. I waited in one shop for over 10 minutes to get some information on a watch, while the staff stood around talking to each other! Entertainment-- good to excellent. The ice show was a highlight of the cruise and we had fun skating one day. Most of the singers and dancers were good and the guest entertainers were fine. Disembarkation was fine for the 4 of us that did not need assistance, but despite registering with the purser and being number 2 and 3 on the list, our friends were told that it would be 2 to 2 and 1/2 hours to get off the ship since they only had 3 wheelchairs. Unacceptably. Overall, I was quite disappointed with the Explorer of the Seas. RCCL just did not seem to give a flip about the passengers. I was not WOWed. Read Less
Sail Date February 2015
What can I say. Norwegian Epic by far exceeded my expectations. My husband and I were long over due for a vacation and decided to cruise. This way we were able to see multiple destinations in one trip. The ship was beautiful and well ... Read More
What can I say. Norwegian Epic by far exceeded my expectations. My husband and I were long over due for a vacation and decided to cruise. This way we were able to see multiple destinations in one trip. The ship was beautiful and well appointed. We usually book a balcony or suite on a cruise but being this trip was a last minute thing we were only able to book a inside cabin mid ship. The room was beautiful in furnishing and design. I was a little taken aback by the translucent shower and loo doors but still nice none-the-less. Plenty of storage and nice big bed. My only complaint regarding the room would be the comfort of the bed itself. It is very hard. I'm use to the pillow top feel but over all we were able to get a good nights sleep. Kudos goes to our steward Neil from the Phillipians. He was very nice and accommedating. The food was excellent. We mainly ate in the main dining on deck 15. There was always a different fair each night. I think we gained about 10 lbs each for eating so much. Couldn't say no to the ice cream and French fries...lol... The last night of the cruise my husband and I along with 2 of our friends had dinner at the Brazilian steak house. The cuts of steak were perfect. Each port of call was delightful. From climbing Dunn River Falls in Jamaica to swimming with the Dolphins in Cozumel. Due to the weather we were unable to visit Grand Cayman. Overall and excellent vacation for a very hard working couple. I would definitely sail on the Epic again. I love Norweigian and look forward to their newest ship coming soon. Read Less
Sail Date February 2015
My sister and I recently treated our mom to a cruise for her 70th birthday. We set sail from Miami on Feb 16th for a 5 day cruise to the Bahamas, Coco Key and Key West, FL. This was the first time we sailed on a Royal Caribbean cruise and ... Read More
My sister and I recently treated our mom to a cruise for her 70th birthday. We set sail from Miami on Feb 16th for a 5 day cruise to the Bahamas, Coco Key and Key West, FL. This was the first time we sailed on a Royal Caribbean cruise and I had heard good things about this cruise line. The weather was beautiful at the beginning of the cruise and our first 2 days including our port of call in Nassau were delightful. The trip took a nose dive when the weather got bad and the seas became so rough that we were unable to make our other 2 ports of call. We were forced to remain on the boat for the remainder of our cruise sailing at a crawl to kill time sailing down to Key West and back to Miami. The communication from the captain during this time was minimal. Each morning we heard we weren't going to port and that our safety was their primary concern. However, when the seas were particularly rough and my sister, a first-time cruiser, became sea-sick, the captain remained quiet. There were no words of comfort as we were tossed about on the seas. The staff was left to apologize to us on the last morning as the captain remained quiet as we disembarked in Miami. While I understand that the cruise line cannot control the weather, they can most certainly control how they respond to the situation. The captain should have been more communicative and comforting to scared passengers. The back-up on-board activities were pathetic. The ship has a large theater and 2 good size lounges; all of them remained relatively quiet while passengers were forced to stand and squeeze around the central atrium for a line dancing and cocktail making performance. I don't understand why the lounges were so under utilized. The night life, except for the casino was pitiful. There was an excellent piano bar player but he only performed 2 of the 4 nights. The ship had a talented staff who could have been much better utilized. Why not open a dance club with a DJ; one in each lounge for different ages of dancers. My sister and I spent our evenings walking back and forth on the ship. Of course our bar bill was much higher than planned but the cruise seems fully prepared for extra drinking time. Although cruises are considered a bargain vacation, it was a lot of money for us to spend and it was a gift for my mom. It was a miserable vacation and I will never cruise again. Read Less
Sail Date February 2015
Hello all, My family and I took a 7 day western Caribbean cruise. We had booked the two bedroom suite with two bedroom, which came with a butler and a deck. I loved the room however, the butler was extremely rude. When you book this type ... Read More
Hello all, My family and I took a 7 day western Caribbean cruise. We had booked the two bedroom suite with two bedroom, which came with a butler and a deck. I loved the room however, the butler was extremely rude. When you book this type of room you get certain amenities for example, a really good coffee maker that has lavvasa coffee, which is like a kureg, and you are supposed to get afternoon snaks from your butler on a daily bases. We didn’t start getting our snacks until the 3rd day, Lets say, you asked our butler one thing, and you never wanted to ask him anything every again. I would also say that you don’t want to book any restaurants that cost extra they are not worth it. Cagney’s is supposed to be the most expensive one to reserve. It took 2 hours to get our meal, they got everything wrong, and my mom’s steak was purple, meaning it was raw. That was our first special restaurant we went to and based on that, we canceled all our other reservations. If you want good food go to the Venetian, and ask for baby she was a great server. The food their is hot, great service, and you don’t have to pay extra for it. Also if you want to get a drink on board be prepared to wait 15 minutes while the bartender waits on other people, except you. Happened not only to me but my family separate times. Overall, I would say the best was going to tabannya beach, my family and I went their 7 years ago, and they sure have developed it, but it still the best beach in the world, my family and I planned our whole vacation around this beach if that gives you an idea how great this beach it. Clear blue water, clean white sand, not any seaweed at all, great good and drink are extra charge, but if you go down the beach farther you can get a better drink and a cheaper price. Be prepared though at this beach their is a lot of people wanting to sell you stuff, but if you tell them no, they will leave you alone. Read Less
Sail Date January 2015
We hadn`t sailed on Celebrity in our last few cruises (mostly on Princess and HAL) so we were a little apprehensive. Embarkation in Buenos Aires was painfully slow, but when we finally got onto the ship everything proceeded efficiently. ... Read More
We hadn`t sailed on Celebrity in our last few cruises (mostly on Princess and HAL) so we were a little apprehensive. Embarkation in Buenos Aires was painfully slow, but when we finally got onto the ship everything proceeded efficiently. Walking down the long corridor to our 2nd floor stateroom the floor seemed unenven, almost lumpy, which I remarked to my wife was quite odd, considering the floors were probably made of welded steel. I had read reviews that the interior of the Infinity looked dated and worn, but I was determined to keep an open mind, especially considering that we would be on the ship for 14 days. After a few days of getting used to the color scheme, the interiors all seemed to well maintained and in good condition. After a quick lunch in the buffet our luggage arrived and we settled in. My wife likes the fact that there is ample closet and drawer space on Celebrity. After exploring the ship we decided that we liked the layout, because it was logical and there are ample crossover floors to get from one end of the ship to the other. The features of the ship we most enjoyed were: - The enclosed salt water pool and hot tubs...a great feature for `At Sea' days in colder climes - Large sauna that worked most of the time ( a problem with the programming took a couple of days to fix) - Large fitness centre with ample cardio machines..another plus for At Sea days - Large theatre with a good variety of entertainment with Matinee shows, again a plus on At Sea days - Excellent dining The things we didn`t particualarly like were: - Wine prices are too high. We both enjoy wine with diner and occasionally at a show, but on average the cost of wine was a min. of $ 9.00/glass + gratuity. Fortunately we brought the allowable 2 bottles when we boarded and we took advantage of the daly wine sales in the buffet where you could buy a bottle of wine at a discounted price. If I hadn`t had this option I would have been sorely disapointed with the wine pricing on board. Why not offer a reasonable wine package with prices under $ 30.00....HAL does? - Buffet meals had great selection but were sometimes a mob scene. Everyone, including us, seemed to like late breakfast and late lunch....why not extend those meal times by 1/2 an hour? Having said all that, in conclusion, we had a great cruise. The itenerary was excellent and our most memorable excursion was the Celebrity arranged excursion to Magellan Island to see the nesting penquins...a once in a lifetime experience. Sometimes I would sit in the Sauna watching the mountains of Patagonia go by, or sit in the theatre watching a high calibre show, knowing we were plowing through choppy seas and I would think to myself..how great is this...we are doing all this in the South Atlantic at the End of The World!   Read Less
Sail Date January 2015
I have to say I was a little worried about all the bad reviews I read before we started the cruise. Maybe having lowered expectations is a good idea(as well as having a positive attitude). This is our 7th cruise( first on Royal) and ... Read More
I have to say I was a little worried about all the bad reviews I read before we started the cruise. Maybe having lowered expectations is a good idea(as well as having a positive attitude). This is our 7th cruise( first on Royal) and everything was perfect! We were a family of 4 in a two bedroom suite(room 9394). The set up was great with an amazing view out the back of the boat. The bathrooms(we had two) were in great condition. Nothing seemed run down to us. The beds are stiff but we prefer it that way and the air conditioning was almost too powerful. Fernandez(house keeping) took really good care of us and cleaned our room as soon as we stepped out for breakfast. The coffee in the concierge lounge was really nice too. Overall I found the food to be better than our last cruise with Disney. I ordered fish most nights and it was never over cooked. Our servers Edrin and Kimber were the best servers ever! Every night Edrin would do some Oragami for our daughter and we were never left waiting for refills etc. We ate at Giovanni's one night and although I didn't find the food much better than the main dining room, the ambience and service was lovely. My husband was happy with the wine menu. We brought several bottles with us and just paid a corkage fee but my husband found several bottles on the list he was pleased with. The food in the Windjammer was pretty well the same everyday but we never got bored because it was a large selection. I thought the salad selection was quite good( if you are willing to tour around the entire buffet) but we also only ate lunch on the boat 3 of the 7 days( which helps I'm sure). We only saw two shows(ice and magic) which were quite hilarious( on purpose) so we were pleased( again it helps to have a positive attitude). I'd say the only area lacking compared to other cruises would be the kids club. There weren't 't many kids on the cruise. My daughter only went once because there was a hula hoop competition. Read Less
Sail Date January 2015
I have been on many cruises, cruise lines and left from many different ports. I'd have to say the Dream was my most disappointing cruise. Maybe it was because of high expectations, since this is one of Carnival's newest and ... Read More
I have been on many cruises, cruise lines and left from many different ports. I'd have to say the Dream was my most disappointing cruise. Maybe it was because of high expectations, since this is one of Carnival's newest and largest ships. I'd prefer the Liberty or Freedom any day over the Dream. Upon arrival at the New Orleans Port we waited in line for about two hours to board the ship. There was some kind of mandatory 6-month inspection of the ship, which was compounded by the ship arriving in port late due to fog. These things happen and if the inspection make the ship and trip safer, I'm all for them. A little communication would have been nice though. The embarkation process seemed very chaotic from that point on. Upon entrance to the ship, it was what I expected, grand and beautiful. We had a premium vista balcony stateroom and it was everything I thought it would be. The balcony was huge and the room had the illusion of being much bigger than it was. The room was a little noisy the first night due to partying going in the public areas below us. We were on deck 6. After night one, it settled down. Our cabin steward was nowhere to be found during our stay but our rooms was always serviced timely and our cooler always filled with fresh ice. Can't complain about that. However we did miss the personal interactions with the cabin steward that we are so used to. They are some of the friendliest people on earth. Food - we very rarely use the main dining rooms. We are room service and buffet kind of people. The room service was excellent (decent selection, fast service, good quality food). The buffet selection and setup were not so good. The quality of the food also left a little to be desired. Dirty dishes stayed on the tables for long periods of time. Forget trying to move around the dining room. They had those tables so squeezed in there, you really had to plan a route to get to a table. They also did not use the traditional type steam pans to hold the food on the buffet. They had warming platters and pyrex type pans. Every time you went to spoon something out of the pan, the pan would spin/move and end up out of reach. Just a really bad design. The desserts where also in the middle of the buffet line instead of in an area by themselves. Again, I'm not real picky about food. Room service and buffets normally work fine for me, but this did not meet my standard. Another pet peeve, no buffet food from 3:00 to 5:30. Getting off the ship was also a challenge at the tender port. You had to meet in the Burgundy lounge, to pick up a tender ticket, and then you were escorted to the entire opposite of the ship to the gangway. The entertainment was OK. They did have to stop one of the premier shows within the first 5 minutes because of technical issues. The flew a technician into the next port to work on the issue. That show was rescheduled for later in the week. The cruise director, Henni, was great. We laughed just looking at the guy. The casino was large and had a nice selection of slots. I love Carnival. In fact, I already have another trip booked. However, I did not like the Dream.   Read Less
Sail Date January 2015
Just returned from a wonderful five day cruise on the Carnival Elation. This was my fourth cruise but only the second for my husband. His first was the exact cruise last July and he loved it so much that I booked this one and surprised him ... Read More
Just returned from a wonderful five day cruise on the Carnival Elation. This was my fourth cruise but only the second for my husband. His first was the exact cruise last July and he loved it so much that I booked this one and surprised him at Christmas!! We love the Elation!! We enjoy the smaller size and entire staff is always friendly and helpful. We only live a couple of hours from New Orleans so we drive down the morning of the cruise. We do get Faster to the Fun and it is well worth the $50. We had an ocean view cabin, U66, on the Upper deck. It was close to the elevators and stairs. We loved it and never were bothered by noise. We enjoyed the dining room each night and several days for breakfast. They were very accommodating. Food was mostly very good. Of course the warm chocolate melting cake is to die for!! The Grill has a good variety and we ate lunch there most every day. We opted out on excursions. We did go into Cozumel and do a little shopping and used the free WiFi at Fat Tuesdays. We stayed aboard the Progresso day and enjoyed a less crowded ship! We enjoyed the pingpong tournament, lots of trivia, bingo, art auctions, and various fun in the Mikado show lounge. With Faster to the Fun disembarkation is a breeze. Our only complaint was actually during embarkation. After going thru security several times you should not have to stop and show your paperwork to about five different people while proceeding through the lines! Overall we had a wonderful time and will definitely sail the Elation again!! Read Less
Sail Date January 2015
I booked a cabin window so I could see out the window and it was dirty and you couldn't see out it, which I consider unusable why would I pay for something that I wouldn't be able to use. I'm extremely disappointed. The ... Read More
I booked a cabin window so I could see out the window and it was dirty and you couldn't see out it, which I consider unusable why would I pay for something that I wouldn't be able to use. I'm extremely disappointed. The casino and smoking area was smack in the middle of the ship and that was the only way to get to either side of the ship. This was a party boat and not kid friendly, should be advertised this way. Not enough family friendly activities. The photo's are a rip off and outrageous, it's disgusting what is charged. It's not fair when you have a children who really want their photo. Put them on cd's so they can all be purchased at a reasonable price especially since they are thrown out! The pool is too small for the amount of people on board. Read Less
Sail Date January 2015
It was wonderful! A true Disney experience without all the crowds and walking that goes along with Disney World. Plenty for kiddos to do and adults as well! And FREE POP ("soda" to those of you who are not from the Midwest)! ... Read More
It was wonderful! A true Disney experience without all the crowds and walking that goes along with Disney World. Plenty for kiddos to do and adults as well! And FREE POP ("soda" to those of you who are not from the Midwest)! Staff was wonderful and the Oceaneers Club and Oceaneers Lab weren't over crowded like I had worried they would be. Plenty of room for my kids whenever they wanted to go! We didn't do any port excursions, but did notice that some at Castaway Cay had to be cancelled due to the weather. The water was FREEZING, but in the pools on the ship it was fine! Our cabin was big compared to other cruises. The nightly entertainment was top notch! Very impressed! Read Less
Sail Date January 2015

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