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52,274 Family Cruise Reviews

The rooms are very dated with filler covering up rust. The public areas are equally uninspiring. The entertainment is low grade with one man shoes rather than big performances. However the ents staff are very good. Rest of staff are ... Read More
The rooms are very dated with filler covering up rust. The public areas are equally uninspiring. The entertainment is low grade with one man shoes rather than big performances. However the ents staff are very good. Rest of staff are mostly good but many of bar staff just don't care.. You ask for a particular drink.. On the menu.. But staff say they don't have... And show no willingness to get it etc. It's truly the shabbiest ship I have ever been on and they have no irons to press your own shirts etc... You must pay to have shirts ironed.. 6 dollars a pop! Everything is an up sale. Food on board was generally good despite lack of choice. Gym was worst I have seen on a ship. No cross trainers and rowing machine broken, cramped space limited equipment available and no sign of any staff to assist. I won't be taking another royal Caribbean cruise. Read Less
Sail Date October 2019
We chose this cruise for just the wife and I. We have both been on about 12 RC cruises over the past 13 years or so. Our daughter is in school this time of year so she stayed back home and got grandma time. Couldn't beat the price ... Read More
We chose this cruise for just the wife and I. We have both been on about 12 RC cruises over the past 13 years or so. Our daughter is in school this time of year so she stayed back home and got grandma time. Couldn't beat the price for this cruise, we booked not long after the Cuba cancellations. The ship is small and you can notice a few areas where it has some age but overall its in excellent condition. We noticed right away that there were very little if no crowds or waiting in line, this continued throughout the cruise. The first afternoon is always a little busy on any ship but I compare it to a sponge, by late evening and the next morning everyone kind of gets "absorbed" into the ship. Going through the Windjammer for breakfast or any other time that would usually mean waiting in lines like on other ships was non existent here. Same with the elevators. Never had to wait at any bar and the bar staff quickly learned and remembered my order. We didn't use the pool but watched some of the activities around it like the belly flop contest and sexiest man contest and was easily able to get close to see. The single pool was small but never appeared to be too crowded. One thing I found unusual was the lack of a second level along the sides of the pool deck. This kind of limits some shady area there but not a big deal. There are several big hammocks and comfortable large lounge type chairs at the ends of the pool area deck on the second level. The layout of the ship is easy to learn and you can be anywhere you want within minutes of walking. There are lots of large windows throughout the interior decks to see outside and great views of the ocean and couches to sit on nearby, it feels very open and airy. We tried an interior guaranteed cabin (they pick the room) because we aren't picky and were trying to make this affordable as possible. Ended up with 3109 which was your standard interior room for two. We were notified of the room selected about a week before the cruise. We were offered an ocean view or junior suite as a "Royal Up" but declined. The cabin was small but we had no problems. We asked the cabin steward if he would separate our bed which made him give us a confused look since we are married but it was a smart move as it opened up a lot more floor space and made getting in and out of the beds much easier with an aisle in the center. The shower is definitely the smallest I've encountered but then again it was sufficient. Overall the cabin was in excellent shape, clean, and there was a surprising amount of room in the closet compared to the rest of the small cabin. We don't spend much time in our cabin on a cruise anyway so it was plenty sufficient. We always bring some magnetic hooks and a hang over door organizer to better manage space....it helps! We did notice a slight sewage odor from time to time from our sink and toilet but it never lasted long and there was also an odd smell occasionally on deck 6 which is where the open deck area is below the life boats. The port side of the ship is the smoking area on this deck which seemed opposite to most RC ships I've been on. The food and food selection was good, your typical Royal Caribbean dinner menu in the main dining room and standard things you'd expect in the windjammer. There are sinks right at the entrance to windjammer to wash your hands. However you still see people who don't bother and walk on by and I always seem to end up near a person licking their fingers and then handling the serving utensils at the buffet which makes me instantly lose my appetite but thats not the fault of the staff. The staff in both areas were great and we never had any trouble finding a seat right away in the windjammer even at the busiest times....that seemed very refreshing to me. We ate breakfast in the main dining room once. We usually do that on larger ships to avoid the hassle and chaos in the windjammer but found it not necessary on this cruise. My wife misses the "savory bites" that used to come in the bread basket for dinner in the dining room so we asked and our waitress had them at our table every evening for dinner after that....very nice! The casino is split into a main level and half a level down which is interesting and is all non smoking. There are a small amount of table games but as with everything else it never seemed overly full and there was always room to play whenever we wanted to. The fitness center/gym is above the back of the viking crown lounge....quite small but they have a good selection of equipment. There always seemed to be various activities going on during sea days like trivia and similar things that are typical of RC. The staff did a wonderful job at this and were engaging and friendly. There were some kids onboard but I would think it would be difficult to keep them entertained during sea days as there a limited amount of things geared towards them. We had two sea days on this cruise. The ship was very stable and we barely noticed any wave and swell movement. The evening shows were good. Love and Marriage, the Quest, good comedian show, etc., all the things you'd expect on an RC cruise. So....yes, we would definitely book this ship again for just us two or even a group. We are right around 40 and found enough to do and really enjoyed the lack of crowds and lines, super easy to get around. Its a great and clean small ship and like I said the personal level that you get to know the staff and interact with them was great. Embarkation and disembarking were both done very quickly and efficiently. We carried off our own bags since all we had were carry on size luggage and were off the ship just before 8:00am. We stopped at Key West, we usually get the hop on/hop off trolley. I got a cuban sandwich at Caroline's and the necessary visit to Kermit's for frozen key lime pie covered in chocolate. Went to the rum distillery and got a few free samples that were good and spent the rest of the day just exploring. This was our first time back to Coco Cay since the Perfect Day renovations. We didn't want to pay for the thrill side so we just hung out on the chill side. The huge new pool is amazing the swim up bar is fun. I'm glad they kept the one side non molested the way it used to be with the beaches and tons of chairs and scenery. We were the only ship there that day so it was great and not crowded. Plenty of empty space and beach chairs to choose from. I can imagine it gets pretty busy with a few ships there at once. It is nice to not have to tender in anymore and risk missing the port if the winds are up and the tender boats can't run. Read Less
Sail Date October 2019
This was my first cruise and let me say we had a blast. The cruise director Adam was phenomenal. I loved that he would dress up and change looks depending on the theme. He had great energy. He did a great job making sure everyone was ... Read More
This was my first cruise and let me say we had a blast. The cruise director Adam was phenomenal. I loved that he would dress up and change looks depending on the theme. He had great energy. He did a great job making sure everyone was entertained. I loved that they had so many activities for all ages. The welcome shows were great. Food and drinks were great. The FUN SHIP drink is a MUST. So delicious. Guys Burgers were juicy and the fries were banging. Room service was always on point. Putu (bobby) was always so friendly. It was amazing that he memorized everyone's name. It made the stay that much more welcoming. Anything we needed he made sure we had. Super helpful and friendly. All the staff was great. Always with smiles and waiting to answer any questions we had. From boarding the boat to leaving it was such a smooth transition. When we got to Cozumel there were so many excursions to choose from. We decided on paradise island. Our tour guides angel and faisel did an amazing job explaining the tour. It was all inclusive. The beach was just beautiful. The photographers took great photos. We ended up meeting some new friends on the excursion. The nightlife was good. Music was on point and i feel it catered to all ages. DRINKS IN THE REX WERE BOMB. (DJs Fave) was my go to drink. My only complaint would be the photos on the cruise. They didnt have an option to purchase all photos taken even on a usb. Each photo was $17-22 per photo. We had about 50 photos to choose from and it sucked not being able to bring them all home. The photos were all beautiful and with all the different backgrounds they had every night made it hard to choose. They also wont let you take your own photos with their background so thats how they get you. Read Less
Sail Date October 2019
I saw a negative review, i believe they sailed the same cruise we did. I did not have the same experience and felt it worthy of a positive review. We have cruised Royal Caribbean since the 90's and have never been disappointed. ... Read More
I saw a negative review, i believe they sailed the same cruise we did. I did not have the same experience and felt it worthy of a positive review. We have cruised Royal Caribbean since the 90's and have never been disappointed. This cruise to the Bahamas was perfect for 2 kids under 11. The water slides on deck 13 entertained them all day. The food was what i expected, decent and ample choices. The dining room was nice and service was fantastic. We had a balcony room and the space was tight for 4 people, but who stays in their room... Coco Cay was amazing, the kids thought this was the coolest. I have sailed many other lines and some were comparable to RCL, one was slightly better and one was absolutely horrible. While it didn't impact my trip nor was the service i received affected, several of the staff members complained about not getting time off and being overworked. We look forward to our next cruise on RCL. Read Less
Sail Date September 2019
I had an unexpected grande mal seizure waiting in medical to have a bite looked at. I received top notch and professional care and as an RN myself I can see when teams are organized well. Thanks to all for gokd care and a swift ... Read More
I had an unexpected grande mal seizure waiting in medical to have a bite looked at. I received top notch and professional care and as an RN myself I can see when teams are organized well. Thanks to all for gokd care and a swift transport to hospital. Not how I wanted my first cruise to end but I can say with confidence these folks are ready for medical issues. Thank you. The parts of the cruise I do remember were lovely. Every employee was friendly and helpful and my nurse/physician team were nothing short of excellent. I didnt like walking by all the smokers on the top deck, but as far as complaints go that is all I can think of. We wanted for nothing and were very well cared for. The ice show was fantastic. Thanks to all especially Dr Jorge. I endorse this crew with all I have. Read Less
Sail Date September 2019
We wanted to try out cruising, and being school teachers, needed a cruise that left or arrived in our home town during school holidays. This 4 night cruise from Auckland to Sydney was perfect. Embarkation was a breeze at the port of ... Read More
We wanted to try out cruising, and being school teachers, needed a cruise that left or arrived in our home town during school holidays. This 4 night cruise from Auckland to Sydney was perfect. Embarkation was a breeze at the port of Auckland. There was no problem with being dropped off with luggage right by the terminal. We were happy with the cabin, it was exactly as we expected after researching. It was comfortable and clean, with everything we needed. Our steward was amazing at looking after us. That was actually the theme of the cruise - the most incredibly staff are on Princess. Our daughter has coeliac disease, and safe eating is the hardest thing when travelling with her. Not on Princess though - we ate in the formal dining room for pretty much every meal after the first day as the food was incredible, and they were able to cater for my daughter's gluten free needs, as well as her wants. I was blown away by how great the food was. The other options on board were perfectly good (we had breakfast once at the buffet, and tried out the terrace grill for lunch as well once, both good meals), but the anytime dining at Traviata was super special. Bar service was equally great. The staff are so friendly and welcoming. Nothing is too much trouble. There are amazing cocktails on Princess! Our daughter had great fun at the youth club, and she also loved the pools. We became addicted to the trivia sessions, and found that there was always something to do if we wanted to do something. The show Encore was amazing, extraordinary talent. Lots of live music from classical to rock band, at all different times, and loads of opportunities to take part in activities - not bad for a 4 night cruise! The crossing was a wee bit rocky - as it often is when crossing the Tasman, which also meant they couldn't disembark at Bay of Islands, but they really tried to make it happen. We weren't planning on getting off there, so that didn't impact us. We were having too much fun exploring the boat. We would absolutely sail with Princess again, the trip exceeded expectations in so many ways. Read Less
Sail Date September 2019
We embarked on a family cruise of 12 people and took advantage of the 5 free promotion. We had a balcony room on the 14th deck and it was everything you need for a comfortable cruise. The all you can drink package was a GREAT incentive and ... Read More
We embarked on a family cruise of 12 people and took advantage of the 5 free promotion. We had a balcony room on the 14th deck and it was everything you need for a comfortable cruise. The all you can drink package was a GREAT incentive and was a big reason we chose Norwegian. The service was great overall and the staff was incredibly friendly. I spent alot of time on the 16th deck bar and the bartenders were awesome (mostly Jesus and Christopher)! The premium dining package was awesome and wished it was more than 3 days. Ivy was our server at Ocean Blue and she was the best. The buffett was very very good also for anytime eats.There was so much to do on the ship for entertainment. Headliners was great for the comics and the Howl at the Moon was soo fun. Stomp the yard was a great show. I got to hug a sloth in Roatan and that made my vacation. The beach in Belize was very nice and a very different from my last experience in Belize. The staff was great overall and soo friendly. Our steward Alex was the absolute best. He took care of all of our needs when traveling with our 2 yr old. I was very happy with all the perks and I think I found a new company to cruise with. It was a much much better experience than Carnival. I would love to do the 16 day Panama Canal cruise from LA to MIA or vise versa. Read Less
Sail Date September 2019
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have ... Read More
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have killed their tastebuds if they didn’t like the food. Please ignore negative comments about the food, it’s simply not true. Yes the itinerary is tight but that is no surprise. Just line up and get in early for tender tickets so you are first off the ship and make the most of your time in each port. Santorini and Mykonos were both spectacular. Cabins were comfortable and roomy, I had an inside cabin. Staff were so friendly and helpful. I got calls to my cabin making sure I was happy with everything, Entertainment was fantastic too, good singers and guitarists in the lounges. Only negative was the fact you can’t get second cabin keys when you are a family sharing two cabins with children. This is very problematic and frustrating. Read Less
Sail Date September 2019
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go... We boarded in Genova, it was the or one of the last Med cruises of the season, but the service ... Read More
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go... We boarded in Genova, it was the or one of the last Med cruises of the season, but the service all over was not hurt by the ending contracts. Due to an extremely intense professional time I needed first and most of all relaxation and recuperation. And I got even more than hoped or anticipated. The very check-in experience (11am already!) was flawless from th the valet parking to being taken by our butler into the check-in area and first bubblies... There were apparently only three cabins boarding with us und everything went as smooth as it was possible. No hassle, no sweat (that’s difficult to me) no worries. The cabin was the “square” cabin so we had more than enough space for the following 8 days. I will not go into details about the cabin as this has been described many many times. First we went to explore the ship, while not too crowded yet and made of course the mandatory buffet stop, which was to be our last one as the catering in YC was superb. It also was one of the few strolls outside the enclave as the amount of people in the outside was too much for me; and surprisingly for my wife as well, surprisingly because she is not as quickly overwhelmed by crowds as I am. Our butler was Franco (Tien Wing) and we hit the jackpot as he and his service were impeccable, as was the cabin stewards, Anthony. We only took a short shopping stroll in Palermo, a horrible excursion in Majorca, which was the only negative of the cruise, so i cant really rate the excursions side. What I can talk about though are the fabulous people going over the top to fulfill every wish and craving. ie when the kids wanted pizza and fries, one of the bar people went to fetch it from the buffet, another time in the top sail lounge a butler suggested a chocolate milkshake that he had to go and get at venchi (5 min walk minimum). We were accompanied everywhere, because Franco always insisted on doing so. My daughter “fell in love” with Michelle, working in TSL, she actually became almost her personal assistant for the week, as the love was mutual. Drink service was quick and we even got the best of service when we started “partying” every night until 2-4 am on the one pool deck (5 out of six in our group of fellow travelers were smokers) even though the outside bar closed around 1030pm. I don’t think i ever drank as good a White Russian as I had on the Divina. We never heard a no, we never had to wait for any sitting or order, we never felt that things could get better. Demarcation was a breeze with franco assisting 8pm to the trunk of our car (which was waiting just outside the ship) and so.... ....booked a cruise of 12 days departing Miami on the 28th of February on YC of course....... that should say it all——-144 days more to wait....... Read Less
Sail Date September 2019
We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half ... Read More
We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half enjoyed was the last night with the rock and roll of the 80's being played by the cast in costume. The entertainment on the main floor was much better with several different groups. The trio of female violinists from the Ukrane were the best. Some of the Pixel staff needs a lesson on customer courtesy as their new way of ordering pictures was very confusing and they were all 11x7 pictures but they didnt have one 11 x 7 frame to purchase and some of the help didnt even know how to order your pictures and didnt seem to care if you bought or not. We found most of the food ok but the dinner at night was great. We really need to put a shout out to our head waiter Joseph and his staff of Maryna and Cabata for the friendship they showed us every evening in the Northern Lights Restaurant. We hope to someday take another cruise and luck out to have them again. Also we would like to thank our housekeeping for the nice job of keeping our room clean and ice bucket filled. We did feel the carpet needed a good cleaning though. We will cherish all the fond memories we did have on this cruise though. We have previously been to Grand Turks but took the Rainbow Tour Bus for a tour of the island. My sister-in-law enjoyed it so that's what we had hoped for. A special thanks to Jaunita for her guide service on Bermuda. Very informative. My sister-in-law who took her first cruise with us at 83 years young got plenty of souvenirs to take back with her and we truly hope she decides to take another cruise in a couple years. My wife and I are planning an Alaska Cruise and Land tour in the next couple of years when she retires from her work. Once again, thank you Carnival for another great experience. Read Less
Sail Date September 2019
This was my first river cruise but not my last! Viking is a first class operation and the HEIMDAL is the best! The crew is more than helpful not to mention funny, the food excellent and plenty, excursions were fabulous and the ... Read More
This was my first river cruise but not my last! Viking is a first class operation and the HEIMDAL is the best! The crew is more than helpful not to mention funny, the food excellent and plenty, excursions were fabulous and the excursion guides were incredibly knowledgeable, friendly and humorous. The Captain was always smiling and made himself available everyday to greet the guests. How he maneuvers that huge ship through the Locks is amazing! The friend I traveled with chose this itinerary and I wasn't sure it would be wonderful....silly me... it was FABULOUS! Each port of call was different and amazing and as I said earlier the guides were excellent... not boring as some can be. Whoever trains them does a first class job! I loved the excursions but I also loved getting back to the boat, taking a refreshing shower then sitting outside looking at the fabulous views while sipping on a cocktail and being very thankful that I was here. Read Less
Sail Date September 2019
Being a Travel Advisor, I wanted to experience the Medallion Concept. It was wonderful. So easy to get into your stateroom, by just walking up to it. Also great to keep in contact with family members. The wi-fi was wonderful. Better ... Read More
Being a Travel Advisor, I wanted to experience the Medallion Concept. It was wonderful. So easy to get into your stateroom, by just walking up to it. Also great to keep in contact with family members. The wi-fi was wonderful. Better than any cruise we have taken before I also had this cruise on my bucket list and it did not disappoint. My favoite ports were Boston,Charlotte Town, and Quebec. It is a must to get to the Princess Theater show room in advance or else you will not get a seat. The staff was very friendly and food choices were very good. In the buffet area, they have the greatest system for egg dishes. They give you a buzzer that signals when your eggs are ready to pick up. They were always hot and cooked to perfection. Great service with choices for my friend with a gluten free diet. There was an issue before our cruise that required special sanitation, so while onboard, we were not able to use the salt and pepper shakers on our own. The staff did it for us at the table. It was alittle annoying but kept us all well. All in all it was a great cruise. Read Less
Sail Date September 2019
Just got off the ship...great job Royal Caribbean!! My family and I had the best time. The staff members are so friendly and helpful. I definitely recommend cruising on this ship. The food is amazing. Kudos to the waiters & everyone ... Read More
Just got off the ship...great job Royal Caribbean!! My family and I had the best time. The staff members are so friendly and helpful. I definitely recommend cruising on this ship. The food is amazing. Kudos to the waiters & everyone that works in the kitchen. After you eat too much you can head over to the gym and work it all off. The gym was very nice and clean. If you’re able to get up early I recommend going as the sunrises. It’s located high enough up to where you can get an amazing view. There’s so much to see you almost forget how hard ur working after all those food and drinks,haha. For anyone interested in art make sure you save up some extra money for that, because you’re definitely going to see a few pieces you will want to take home with you!! Whether you just want to relax by the pool or you’re interested in the activities they’re is something for everyone! I will definitely cruise with Royal Caribbean again! Read Less
Sail Date September 2019
We have cruised with RC several times and always had a good experience. Recently we cruised on Harmony and loved it. When an opportunity came to sail on Navigator at a bargain price we said lets take a chance. When you cruise in Sept or ... Read More
We have cruised with RC several times and always had a good experience. Recently we cruised on Harmony and loved it. When an opportunity came to sail on Navigator at a bargain price we said lets take a chance. When you cruise in Sept or October you get the best rates since school is in session and its hurricane season. As far as the weather, you take you chances but we were lucky and had great weather. Navigator is an older ship but she is well maintained overall. The pool area just received most of a 100 million dollar refurbishment. The pool deck on Navigator is as nice as anything I've experienced and is comparable with the newest and largest RC ships. Food was very good. The restaurant servers were great and very accommodating. We actually preferred the food in the Windjammer by the pool because of the variety. We didn't do the specialty restaurants since this was intended to be a bargain cruise. Our cabin was an interior and overlooked the promenade. We loved it and actually preferred it to the balcony we had on the Harmony. The room was spacious and very clean with a great cabin steward. The cruise director was fantastic. Maybe the best we ever had and we've been on 15-20 cruises. The entertainment was good, but not up to the standards you get on the 7 day ships like Allure or Harmony. Overall it was good. The Quest game is X rated and if your not easily offended it's hilarious. Embarkation at the new Miami RC terminal was a breeze. You park in their garage and drop your luggage there. Disembarkation was the fastest and most efficient ever. We literally just walked off the ship without stopping except to have a screen shot of our faces at the kiosk. The RC Coco Cay island is the finest island resort stop ever. RC has turned it into a Disney style water park. It was a major highlight. I loved it and I'm not a beach person. The swim up bar is too cool, and the island buffet was great. Overall this was an excellent get away at a very good price. Read Less
Sail Date September 2019
Embarkation: We completed all our paperwork using the app prior to arrival which was really easy and took less than five minutes. The ship left out of Terminal A (Royal’s new terminal in Miami). We arrived at the port around 10:30 and ... Read More
Embarkation: We completed all our paperwork using the app prior to arrival which was really easy and took less than five minutes. The ship left out of Terminal A (Royal’s new terminal in Miami). We arrived at the port around 10:30 and were on the ship literally as fast as we could walk from curbside to the boat. Ship: This was our first time on a Navigator-class ship. We were very impressed. The facilities provided lots of variety in terms of both atmosphere and food options. The outdoor decks were nicely designed and included chairs, day beds, cabanas, and hammocks. It was really a nice change from the field of lounge chairs you see on Radiance class ships. We did notice some food service items which were left in the hallways throughout the cruise which was a little unsettling but other than that, the common areas were kept very clean. Dining: We did My Time Dining but enjoyed our waitstaff so much that we basically went at the time the Maitre’d assigned us so that we could keep the same table each night. The food was good and we felt like they had a better selection than our cruise a year ago. As I mentioned, our waitstaff Neftali and Ardvint) were amazing. They were the perfect combination of efficiency and hospitality. We were also travelling with our toddler so it was great to have some of the other staff like Jose (not sure what his job was, maybe an Assistant Head Waiter?) stop by each night to entertain the kid. Cabin: We had a great cabin. The Panoramic Oceanview room has a spectacular view and a good amount of space. Our cabin attendant, Georgiana was awesome. She would always make it a point to stop what she was doing and talk to us every morning and night, and by the end of our trip our daughter wanted to look for her every time we went out of the cabin. She really went out of her way to make us feel special. Entertainment: We didn’t go to a lot of the shows but we did go to iSkate the first night and it was amazing. The whole family enjoyed it and it’s definitely a can’t miss event. We also had several appearances by the Stowaway Piano Player. That’s a great addition and alway made for a surprise when the elevator doors opened and he was on there. As many other have said, the slides were available most of the week but the lines were ridiculously long so we never took the time to ride them. Ports: We stayed on the ship in Nassau and really don’t feel like we missed much. CoCo Cay really exceeded our expectations. We started out at the kids play area but decided mid-morning to go into the water park. They were charging $44 pp at the entrance and it was well worth it. We found that lines weren’t that bad in the morning or later in the afternoon. Seating around the wave pool, especially shaded seating, was at a premium. The slides were really fun and fast. Service: So, as the saying goes, “I’ve saved the best for last!” From Captain Angel all the way to the crew that goes around cleaning the ship, we found that just about everyone on board to be friendly and happy. Many went out of their way to interact with our toddler as well. The ship was nice but the crew is what made it special. Final Thoughts: We spent the last day (Sea Day) trying to figure out how to take another trip on Navigator before the crew turnover begins later this year. Need I say more? Read Less
Sail Date September 2019
I went on this cruise to see the glaciers in Juno. It was absolutely breathtaking! The services in general on the cruise was wonderful. And the food at the restaurants were very tasty. The shows were spectacular. I also met some sweet and ... Read More
I went on this cruise to see the glaciers in Juno. It was absolutely breathtaking! The services in general on the cruise was wonderful. And the food at the restaurants were very tasty. The shows were spectacular. I also met some sweet and friendly people on board, including a couple of Australian sisters named Robyn and Jennifer, a nurse name Warren and his wife Shannon, an Irish couple named Dominic and Yvonne. My only regret is that I did not exchange my contact information with them. I don’t know how, But I hope to get in touch with them again. Maybe one of them will give me, Harry Potter, a shout. Overall, this was a fun cruise with lots of activities for our ages. I Will go on this cruise again because Norwegian was so good to guests with vision and mobility disabilities. This is important because my father has two bad knees and I have low vision. Clin729@gmail.com Read Less
Sail Date September 2019
This cruise was a cruise in memory of a good friend and a bucket list kind if thing. This was also my family's first cruise. We went on this cruise With a group of friends that have cruised before and told us this was the most ... Read More
This cruise was a cruise in memory of a good friend and a bucket list kind if thing. This was also my family's first cruise. We went on this cruise With a group of friends that have cruised before and told us this was the most incredible ship that they have been on. The food was amazing in every restaurant we went to: The buffet was our favorite we also went to the Manhattan for an adult dinner and it was amazing. When joyed the local and Taste and Savory. The one restaurant we didnt enjoy was Los Lobos, The service was slow and the food was not that great. Other than that the water slides were open every day the race track was open every day as was laser tag. I can't say enough about the people that they have working on the ship always very friendly got to know us and made our trip feel like we were at home. I am already getting ready to book my 2nd cruise with Norwegian! Read Less
Sail Date September 2019
We cruised Sept. 22-28 on the Sunshine, originally for 1.5 days in Bermuda, but diverted due to hurricane Jerry to Princess Cays and Nassau. We were disappointed as Bermuda was the main reason we booked the cruise and the fact it was ... Read More
We cruised Sept. 22-28 on the Sunshine, originally for 1.5 days in Bermuda, but diverted due to hurricane Jerry to Princess Cays and Nassau. We were disappointed as Bermuda was the main reason we booked the cruise and the fact it was leaving from Charleston. We knew it was hurricane season, but unfortunately, all of the Bermuda options on Carnival from Charleston are during hurricane season and not a lot of other options are available. We were disappointed, but made the best of the cruise. We have sailed the Sunshine before in 2016 when it was making less frequent runs from Charleston, it is now home based there. It is an older ship that was re-designed in 2013. We typically enjoy the very large ships better because there are just more options. There are some oddities with this ship in getting to certain areas. You can’t pass through on all levels and find yourself going up or down a floor, walking through and then going up or down where you need. It is confusing, but not a deal breaker! By the time you figure out the system good, it’s time to get off the ship. Because it is not that big of a ship, it doesn’t take long to get to either end. But, it is larger than the Fantasy class ships. With the exception of the first evening and next morning, we rarely felt movement on the ship. I attributed the movement early on to being close to hurricane waters, but who knows! The rest of the trip, we wouldn’t have known we were on a ship. Of course, on the trip back to Charleston from NASSAU, the trip was only moving at about 12 knots. We had an outside stateroom with picture window, deck 1, midship (less movement typically) The room is a very nice size and in looking at some newer ships on OTHER lines, their outside cabins are very small ( I have not compared to Carnival’s newer ships yet). Our room had good room on each side of the king bed (2 twins together), small tables with storage on either side, a desk/vanity area that was wide, large mirror, lots of storage shelves and drawers. There is a small stool type chair for the vanity, a couch that seats 3 and table. There were 3 closets, 2 with hangers and space and the 3rd had the safe and shelves. There was plenty of storage and room for suitcases under the bed. TV had very limited channels including 2 movie channels and at least 2 channels for kids. You could not check your account on the TV, nor did it have menus, you could see menus on the hub app. You could also follow the days schedule on the app. Lighting was excellent in the cabin. There is an outlet with two plugs at the vanity area. I took an extension cord so I could use my sound machine to drown out snoring! The temperature was comfortable most of the time, a few times it felt a little warm even though we kept the settings on the lowest setting. I will say if you like your room very cold, that is not happening. It was comfortable, but not cold. Keeping curtains closed when sun is on that side helps keep the room from getting too warm. Outside temps were 70’s (night I think) to high 90’s. There is a hairdryer in the top drawer at the vanity, but difficult to use, so if you can, take your own. It is attached in the drawer and does not stretch far enough for you to use it adequately. I had to bend over to get it to my head and I am short. I could not see what I was doing as it would not stretch to the mirror. You also have to keep holding the button as you use it, or it cuts off. That is challenging too. It really was useless except maybe for drying, forget styling! There was space for storage in the bathroom and the size of the shower was very good. We had hot water most of the time and the water pressure was good most of the time. I am sure when a lot of people are using at once, that changes. Our cabin steward was Komang and he did a great job. We were given the option for morning, evening or both for room service, and we chose evening. I asked for ice to be brought nightly and he did that. We did not “see” him often but when we would return to our room, no matter what time we ate dinner, he had been there! He left awesome towel animals too. I try and keep the room straight, neat and clean, so didn’t leave a lot for him to do. We saw in some rooms as we’d pass by and I could not believe the mess people left. I do not feel it is their job to clean up behind us; but to clean bath as needed, leave fresh towels, empty trash, make the bed/turn down and ice. (though I sort of keep my bed made). Sad what some people expect. I always tip stateroom attendant extra because I know what they do is not easy. Food was good, nothing exceptional but it has been that way since the extra fee restaurants came into being. I also think because the chefs/cooks are form other countries, the food/recipes is not prepared as we are used to eating it. The buffet was pretty much similar items for breakfast and lunch. Deli had some great sandwiches and they are open until 11:00pm. Guys Burgers is open until about 6:00pm and the Blue Iguana closes around 2:30 (tacos, salads and burritos). They had late night snacks at 11:30-1:00 in the buffet area, but I never went to see what was offered. The only option for 24 hours is pizza or room service. There is not a fee for room service (unless you order items with an extra cost). Of course, tip is appreciated. Oh, if you are a fa of the cranberry rolls I teh dining room, they only had them one night, so eat up if you see them! All the bread was good though, as was the whipped butter! Sugar straws came with frozen drinks, etc. and they were fine until they started "melting" so to speak, they were like limp wet rubber and you could not drink through them. Not much flavor to them and they did not taste sweet. We found as many have said, the desserts look better than they are, including the cakes. They were good, just not exceptional or awe inspiring, no “wow” factor. Some desserts had odd textures. but they filled you up! I cannot speak for the extra fee restaurants as we did not eat at any, but they may have been better. I heard someone who ate at the steakhouse said it was excellent. I had beef tenderloin for one dinner in the dining room and it was very good, and I enjoyed the filet mignon steak and egg breakfast for brunch in the dining room. The chocolate melting cake was good, as it always is. The 24 ice cream machines were available as were lemonade, tea, coffee and water. I am not a big ice cream fan, so that didn’t appeal to me. All of the staff in the dining room and other dining areas were very nice, friendly and helpful. I saw numerous times throughout the ship, not just at dining, but other times as well, anyone who needed assistance, staff were right there to help them. They were very accommodating. I went to guest services twice and staff were very friendly there as well, Also the excursion desk. I never saw or encountered any rude staff or anyone appearing to be disgruntled. We had my time dining and used our Carnival Hub App to request a table. We went anywhere from 5:30-6:45 and never had more than a 10 minute wait. We would make the request on the app and it would tell us when our table was ready and gave the number. You walk in the dining room on deck 3 and the host has you seated. Only one night in the dining room did we wait what seemed a little longer for our food. Most nights, it was all very quick service. You can pay $5.00 each and be able to chat with each other on the ship through the app if needed. My husband had the premium (2nd level) wifi and was able to receive and send texts, check email and get on the web and make and receive wifi calls, though Carnival does not state/guarantee that will be available. We could sign off one device and use another as needed. My husband is a workaholic and gets stressed if he cannot have access. Our phones with T-Mobile worked on princess Cays and Nassau without the wifi. Just remember when you return to the ship, to put it back on airplane mode. I do not think the ships wifi worked on Princess Cays. I thought we’d be able to check our account on the app, but I was never able to do that. I did go to one of the 2 kiosks and printed out a statement to check our charges. If you have gift cards, you must go to guest services to load them to your account, it no longer works at the kiosks. The production shows were good as well as the comedy club acts. Adam, the Cruise Director was very good, professional and entertaining. When I saw any of the entertainment staff, they were all very good, seemed to be having fun (though I know they are working, and it is a job and not as fun for them as the passengers) and did a great job. Staff were always cleaning throughout the ship and nothing was ever amiss. It is an older ship, but kept in good condition. I never smelled any sewage odor. You could smell smoke on the decks near the casino and in the casino. We stayed out for that reason. Lots of music and bar options. When out by pool areas, waiters came around often to ask if you needed anything. The same during shows. Dress for the dining room, I know this is always a hot topic! On elegant nights, I saw shorts and jeans, as well as formal wear, so the full gamut. It doesn’t matter to me. We elected to skip the first elegant night because hubby did not feel like getting dressed. They had most of the same menu items in the buffet except for the lobster tails, which is OK with me as I am more of a shrimp person. I will say, the oysters were not what we in SC are used to and I could not eat them. The breading is totally different, but the oysters themselves were very strong for lack of a better word and almost fishy like and did not taste like oysters I have eaten elsewhere, including FL. I usually love fried oysters, but not those. For casual dining they do suggest no flip flops, but I saw men in those, after telling my hubby he had to wear closed toed shoes! Next time I won’t worry about it. We did the “behind the Fun” tour (95.00) and enjoyed it very much. It was the first time we have ever done one. It was conducted by Benn, who was getting off the ship same day as us for 2 months of vacation, and he did an excellent job. The tour was very informative and there were several surprises which I will not reveal, or they won’t be surprises for you! I will say there are photo ops and ladies, you may want to take that into consideration! You must wear closed toed shoes for this excursion and no skirts or bathing wear. You cannot take a camera or a cell phone on the tour. There is time for bathroom breaks and a short refreshment break. Though most of the 3.5 hours was walking (stairs as well) and standing, there were several times, where you could sit for a few minutes. Most of our crowd was 50+ and no one seemed to have any challenges. One exciting moment was when we were off the coast of Jacksonville, an air force jet flew over the ship. It was so close and cool to see, would have loved to have had a picture of that! For pictures taken throughout the cruise, they are still posted in slots on the walls and you have hunt for yours. I never did find most of mine and figured we must have broken the camera! I did overhear a passenger chastising an employee for telling someone with him, that she could not take pictures, of the picture! I would think that is common sense, but the passenger was trying to make the employee feel bad for doing his job. Not cool. Just admit you’re wrong and move on. We did the stingray excursion in Princess Cays and it was very good, especially for the price. I have swum with stingrays many years ago in Cayman Islands and loved it, but that was challenging because the water was almost neck high for me and lots of waves to keep navigating. For this excursion, the area with the rays is blocked off from the rest of the beach, but is right there when you get to the beach. You walk right in and the rays swim around all the way up to the shoreline. You have the opportunity to pet them, snorkel in the beach area with them and later, feed them and hold them. The handler was very good and has been with them for 3 years. She said when a storm comes, they let them out of the fenced area, but they always come back. My husband was hesitant to get in because of the Steve Ervin incident, but he became more comfortable and did get in with them, though he did not feed or hold one! He took lots of pictures for me. We were allowed to take our own pictures, which was very nice. There were many lounge chairs on the beach (sun and shade) and float chairs to rent as well as many other things to rent. The stretch of beach is long, so keep walking and you will find a chair in an area you like. There was a nicer souvenir shop (takes the sign and sail card only) and straw market type booths as well as hair braiding offered. Bar service was good. Restrooms were limited, so don’t go at the last minute! Band played live music and that was nice. The lunch provided from the ship included hamburgers and hotdogs and was filling. They gave you very small cups for your drink though (lemonade, tea, water), like a bathroom sized dixie cup. People were busy cleaning up, not only the meal areas, but throughout the entire area. It was very clean there. The beach was calm but rocky, you do need water shoes! You must take tenders to the ship and we had no issues with those nor long lines. There was a small shallow pool in the kid’s playground area with lounge chairs. But the ocean was calm and little ones could sit right at shore. There were showers to wash off shoes, etc. but the stream of water was very limited and slow and they didn’t do much good. We did the walking tour in Nassau since we had already been there 3 times, and also did not want a beach day after Princess Cays. It was a very nice and informative tour, our guide was David who was great. It was hot, but he provided us with an iced water bottle about half the way. He also had devices we used so we could all hear him no matter where he was in the group. Highly recommend for a short and informative tour, 1.5 hours. We did not have trouble getting into any of the shows in the theater. It did get full for the love and marriage show, but by the way Adam talked, that was an anomaly, probably because we were in Nassau overnight and most stayed on the ship! For the comedy club, there are lines. The earlier you get there the better. We went about half an hour early and never had trouble getting seated. Once one show ends, everyone has to leave and if they want to attend the next show, they must go to the end of the already formed line. They did have staff at the door watching this. We preferred Jimmy Carroll as the comedian, but both comedians had long lines and full shows. The 18+ is not for kids for sure because mainly of the language. I did not play bingo, I have no idea what the cards cost, but they did give away a cruise on Wednesday, $3000.00 on Thursday and $5000.00 on Friday. There were less than 200 kids on our cruise, so the waterpark was not as crowded as it could be. I did see people on the ropes course. Numerous other outdoor sports options and mini golf. The main pool is not very large, but this seems to be an issue on all ships. There is a smaller waterfall and shallow pool on the serenity deck for adults only. That area is also very nice if you can get a chair. I think the area had been enlarged since my 2016 cruise. Embarkation was quick and easy, though because of the layout of the Charleston terminal, you do go to separate buildings, some walking, some riding a bus. There were no good signs for where we were to turn to park on embarkation day, despite there being good signs to the port itself. That is not Carnival’s fault of course and after turning around, we eventually found the way! You drive in and pay first, then drop your luggage, then go park. You walk to a building where you are checked in (it was quick) and then you go by bus (security reasons) to the ship where we went right on. The sign and sail cards are at your room when doors open at 1:30 (unless you have priority boarding, FTTF, etc. and get in your room early). It was about 12:30 when we got on. For debarkation (silent), also easy. We had to be out of our rooms at 8:30 am and most are off the ship by 9:30am. If you are checking your luggage, you pick up tags the day before departure for early (8:30-9:00) or late departure (9:00-9:30). Your bags are left outside your door the last night on the ship. The departure times are shown on your TV and on the big screen at the pool area, etc. I wish this could be added to the app. Those taking all their luggage off themselves, can start departing much earlier. Announcements are not made because Charleston asked they not be, but this worked just fine. When our number was shown, we went down and walked right off, very quick. When you get into the customs building, you pick up your luggage and go through customs. This took us only about 5 minutes. We normally get a porter, who can get you through a fast porter line, but there weren’t any available and it worked out fast anyway and we saved some bucks! We walked out to the shuttle buses, which take you to the parking lot. We were leaving the parking lot by 9:50am (our number was shown at about 9:15am on the lido pool deck, so entire process took about 35 minutes). There are people to assist those who need it. So, despite the oddities of the terminal (thanks to Charleston), the system works very well and was fast and efficient. I have waited much longer in fancier terminals! Efforts have been in the works to build a nicer terminal, but there are some in Charleston fighting that. I vote with someone who suggested moving up to North Charleston. It would be closer to the airport, less expensive hotels and the ship would sail under the Copper River Bridge! That would be a plus! Love sailing out of Charleston because it is 2 hours from my home. Just wish we had more ship options and more itinerary options. But I am thankful Carnival does offer what they do, as a small group of Charlestonians holds up progress and makes cruising from there difficult. Be glad to answer any questions I can. Overall and good cruise and plenty to do. Debbie Read Less
Sail Date September 2019
This was our very first cruise. Didn’t no exactly what to expect and was nervous at first. Everything turned out beyond what I could have asked for. The ship is huge with 2 pools (wished they were a little bigger) but both very nice. The ... Read More
This was our very first cruise. Didn’t no exactly what to expect and was nervous at first. Everything turned out beyond what I could have asked for. The ship is huge with 2 pools (wished they were a little bigger) but both very nice. The service was great. The dinning room was definitely my families favorite with our 3 favorite servers that we continued to request the entire cruise (Gede Arnawa, Ketut wiranan, and Nant) Arnawa was our favorite!! Very outgoing and went beyond what we could have asked for. Always making us laugh and all around a fun guy!! Danced with him at dinner a few times too haha. He was a highlight on our cruise. Some of our favorite places to eat lunch were guys burgers (so yummy) and pig and anchor (boyfriend loved this and I did too) Our favorite bartender was Keke she was amazing! She knew how the make the best bloody Mary’s and very friendly! The cheers drink package was definitely worth every penny. Drinks are about 10$ so we took full advantage of the drink package!! The entertainment was great! The comedy quest show was hilarious! One of our favorites. Simon was our cruise director and he went above and beyond with entertaining everyone. He had a white night party, and 80s party both which were very enjoyable. The last day he did a balloon drop! Was soo cool! The ports that we visited where half moon cay (water crystal clear, my favorite) Turks and cacios, and amber cove. 3 absolutely beautiful ports. In half moon was a perfect beach day and visiting the pirate ship bar! Turks and Caicos we rented a golf cart and rode around the island. Got to visit margaritavillie jacks shack, and more! Amber cove we did zip lining shore excursion. Loved the excursion. Only downfall they didn’t tell you everything you needed to have to be prepared for excursion (shoes, very long shorts, etc) would I go on a cruise again?! Omg yes in a heartbeat!!! Read Less
Sail Date September 2019
Serenade of the Seas Cabin 1050 suite I was concerned about the food as many reviews indicated that the food was not good. We did not find that to be true at all. I travelled with 3 other family members (all adults) and the suite ... Read More
Serenade of the Seas Cabin 1050 suite I was concerned about the food as many reviews indicated that the food was not good. We did not find that to be true at all. I travelled with 3 other family members (all adults) and the suite was comfortable for 4. The tub is quite high for elderly travelers but, we knew that before we travelled and we were able to adjust. The juggler and comedians were very funny. The other ship entertainment was quite good as well. Unfortunately, the singers fell short of what I have come to expect. I feel bad as I know they train hard but, their voices were not as polished or professional as I expected or heard on other cruises.That is what brings down my entertainment rating. The other entertainment and games and shows were very good. The dining staff and food and chef and wait staff and head waiters and maitre d etc were unbelievably great and we felt like we were the only group in the room. They went way over and above for my 90 year old mother and showered her with attention and helped her with her wheelchair. They also spoiled my 24 year old daughter who is vegan. It was as if she had a private chef with the amount of attention she received and they went way over and above to accommodate her needs. We ate in Chops Grille for breakfast as that was a suite perk. It was very good and hardly any other travelers were there. We ate in the main dining room or Windjammer buffet for lunch. Both were great and plentiful with a good variety of options. We had appetizers and drinks in the concierge lounge and ate in the anytime main dining room for dinner. The excursion we did was the Devils Island Snorkel. The crew was great but, the kayaking was quite limited as to where you could go and you could only use it for 10 minutes at a time. People who snorkeled enjoyed it. We would just ask about how far and how long we could go in the kayaks next time. I would recommend this cruise. Read Less
Sail Date September 2019
By far the best cruise we have ever been on !! Normally we cruise with Royal Caribbean but will be sticking with NCL from now on. We travelled on Sept 22nd to Canada and New England and had an absolute ball. Fantastic ship, lovely food, ... Read More
By far the best cruise we have ever been on !! Normally we cruise with Royal Caribbean but will be sticking with NCL from now on. We travelled on Sept 22nd to Canada and New England and had an absolute ball. Fantastic ship, lovely food, excellent entertainment, the staff were fabulous and nothing was too much trouble for any of them. Alvin the cruise director is the best we’ve ever seen by far, so funny and really made everyone so welcome. The game shows were hilarious as were the 70s and 80s dancing comps. We had an aft facing balcony cabin, normally we would have a suite and spend a lot of time on the balcony, but because the entertainment was so good on the Escape we only used our cabin to sleep in ! I can’t really pick out any part of the cruise that was the best as the whole of it was fabulous and we really can’t wait to go back on this excellent ship. Read Less
Sail Date September 2019
This was our sixth cruise to Alaska, all on Holland America ships. People, I know ask “Why Alaska? Why Holland America? Why the same cruise?” I’ll answer the last question first, “Because we can, because it is the most ... Read More
This was our sixth cruise to Alaska, all on Holland America ships. People, I know ask “Why Alaska? Why Holland America? Why the same cruise?” I’ll answer the last question first, “Because we can, because it is the most convenient cruise to take from our home, and because we can afford it”. The Alaska cruise is always a lovely cruise, the scenery cannot be beat, and yes you may encounter some rain, but it still can be a marvelous experience. Why Holland America? Well there aren’t too many surprises on their ships, we have traveled on three different ones, and comments about aging vessels really don’t make a lot of sense, they are all well maintained. For the doubters, every ship will have occasional problems, toilets, and a/c malfunctions, but you will get those on any ship in any fleet. We found that Holland America prides itself on service. On the three ships, we’ve sailed the crews seem to be a happy crew. A smile and a greeting will always get a positive result on a Holland America ship. Something we’d been told and found out for ourselves, once the crew gets to know you, they always call you by your name. When they only know you for a seven-day cruise, I find this amazing. You can be way down the hall, and they’ll call out to you. Thank you Holland America for your hiring system. The dining facilities aboard ship, from the Main Dining Room to the buffet and even the Dive-In, are exceptional and there’s always something to please the palate. Now in fairness, I must admit I haven’t sailed on any other cruise line, yet, so my submission may be tainted. We have found the food service to be well above par, regardless of the venue. We have found a home in the Ocean Bar, and it’s not surprising as do many of our fellow cruisers. The bartenders and wait staff can’t seem to do enough for you. Happy Hour is always packed. And again the crew call you by name, which is even more surprising due to the number of passengers they deal with. Each cruise for us has been different, different ships, different cabins, but the service has always been exceptional. On this trip, we were offered a paid upgrade to a suite. It is larger than the oceanview and balcony that we have had in the past. There is plenty of storage space and the bathrooms had two sinks, a jet tub, and a shower stall. The suite was furnished with a most comfortable queen-sized bed, sofa and two chairs. A large widescreen TV had a multitude of options from ship activities, dining options, live TV and movies. There is little to want for in these cabins, they provide a very relaxed comfort zone. The Westerdam is a beautiful ship, the design is marvelous, there is so much to see and do on the ship. In reading some of the reviews on Cruise Critic I sometimes wonder at some of the negative comments from cruisers that were on the ship I was on, where we actually on the same ship? Throughout the ship is works of art, it's like being in a floating museum. On Deck 1, below the atrium, there are even picture frames that you can use to make your own photo portrait. The ship has plenty of elevators but there are also stairs, to wear off the pounds collected in the dining venues, plus the Promenade deck which is covered and allows you to walk around the outside of the ship. When I hear that there is little to do onboard I wonder where these folks may be. Entertainment abounds, music from classical to blues and jazz to modern pop, plus shows in the main theater nightly. There is a small casino. During the day the ship’s activities are for everyone, take your choice - it seems endless. There is lots to do aboard ship. And when we dock, there is a myriad of shore excursions. The highlight of any Alaska cruise is the time spent looking at glaciers. Usually, this includes several hours in Glacier Bay. On this trip, we encountered a different and most marvelous glacier experience. We traveled up Tracy Arm to the Sawyer Glacier. What makes this cruise so special is getting to the Glacier requires sailing up a narrow passageway, through ice flows. Streams flow down the mountainsides making the whole trip an exciting passage. The ice flows are not large, but much larger than those we’ve experienced in Glacier Bay. It is said if you’ve never cruised to Alaska, you need to see Glacier Bay. Once you’ve seen Glacier Bay, you need to see Tracy Arm, you will never experience a more wonderful site. Read Less
Sail Date September 2019
Lame bistro had the best food ever. Ida and all the bar tenders and severs at sids outside were awesome. Shane my room Stewart was awesome. I was worried about my husband being on a cruise as he is a heavy smoker and doesn’t like crowds ... Read More
Lame bistro had the best food ever. Ida and all the bar tenders and severs at sids outside were awesome. Shane my room Stewart was awesome. I was worried about my husband being on a cruise as he is a heavy smoker and doesn’t like crowds ... this was his first cruise and came in one night saying “ I love cruises”. I know we missed some ports but I am not port specific. I like the ship. And my hubby did it even want to get off anyways. I am glad we had an extra day in San Juan as later everything was closed. I am already planning my next Norwegian Cruise with friends I met on this ship. This time with the kids as well. I have only gone on carnival before and now I think I would like to stick with Norwegian. Just the food alone was so much better ! Can’t wait to finish plans on the next cruise. Wish it could be the breakaway again lol Read Less
Sail Date September 2019
This was our first Cruise, it was great to see Alaska. I would like to say that Jake the cruise director was lots of fun and did a great job in keeping everyone happy and laughing all the time. Being our first cruise I would like to say ... Read More
This was our first Cruise, it was great to see Alaska. I would like to say that Jake the cruise director was lots of fun and did a great job in keeping everyone happy and laughing all the time. Being our first cruise I would like to say that the food was fair, went to a few of the show and they were great. Some of the special dinning were fair to middle. The store were lots of fun to shop at. The service of the cabin was great. leaving the ship was nice but the trip to the towns were a little stuff in the trams. But I would like to say the over view of the total cruise was great. Great staff and Entertainment. The ports were lots of fun. Really enjoyed Skagway Alaska. I would recommend this cruise line to everyone who wants to take an cruise. The Bliss was very beautiful and very clean. Great crew and really enjoy the ships talent show and entertainment on board the ship. Read Less
Sail Date September 2019
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually ... Read More
We left from Seattle, and arrived the day before ship departure. We stayed at Hotel Ändra, highly recommended and great location. We were pleasantly surprised and had a great time exploring Pike Market, Space Needle etc. We actually would have spent more time here! But we came for a cruise, and it sure delivered. This ship is absolutely fantastic, but what makes it even more of a spectacular experience is the multi cultural staff and the personality of the staff. ALL of the staff was amazing, smiling, pleasant, eager to help and just happy! Embarking was so smooth, came at allotted time and we were literally never waiting for more than a few minutes in a line. Very well organized. Same with disembarking, we never new they set up the paths or anything and it was smooth sailing. We used the shuttle service to the airport and had our bags shipped to our destination and that as well went without any problems. We had a stateroom with a balcony and it was roomy, clean and beautiful views at all time. I’m so happy we did this because I enjoyed sun out on that balcony more than once and enjoyed grabbing fresh air in privat. We chose 250 WIFI minutes and I have to say I checked in w my adult kids daily and never used up the minutes. We also had the beverage package and high end beer/wine and liquor was part of that so we could vacation “properly”. For us it was well worth it! We also chose to do the upgraded dining package for 4 days. We chose this because we wanted to try out some of the restaurants and wanted to be able to have reservation...we realized after you could still make reservation at the main dining room but we were blown away with the Mexican Los Lobos and Cagneys....food was to die for!!! Elizabeth at Los Lobos was the best waitress we’ve ever had!!! The food is so good everywhere though and you will never go hungry, never. For excursions we had chosen to do a whale watch in Juneau followed by a quick tour to the Mendenhall Glacier. We saw plenty of whales and the tour was awesome, they even provided binoculars! We saw the glacier right before it got dark so we were happy! The second excursion was in Skagway where we did the train ride, goldpanning and dog sledding. We learned so much this day we’re still in awe. The train ride was spectacular and our guide, Klondike Mike, was incredible at telling the history! We’ll definitely be following the Iditarod race in March! So overall, the excursions where absolutely worth the money. We did our own thing in Ketchikan, which worked out perfect for us. We travelled with another group of 3 other couples but had already decided we were doing our own thing. It was easy communicating with our company through the app so we could meet up whenever. There were always some activity going on if you were up for it. I ended up splurging and got the spa pass for the week and enjoyed the time in there immensely. If there was something I would “suggest” changing it would be the Beatles show, we never got to see that show because you had to stand in line for at least 45 min everyday, how about reservations for that? And the Observatory Lounge is such beautiful space to take in all the views,how about a child free section? There were times when groups of 10-15 people with their young children took over whole areas for a full day. We absolutely recommend this trip and are already thinking about where our next cruise will bring us. Read Less
Sail Date September 2019

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