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21,769 Family Cruise Reviews

I am no expert cruiser, but wanted to share our experience for those seeking a December experience on this REALLY big ship! Pros: *Holiday ease w/lots of options for the entire extended family. *Informed captain that made expert ... Read More
I am no expert cruiser, but wanted to share our experience for those seeking a December experience on this REALLY big ship! Pros: *Holiday ease w/lots of options for the entire extended family. *Informed captain that made expert decisions to avoid storms and find sunnier ports. *Ship design that allows for folks to getaway from the crowds. *Great Teen club that my two teenagers said "Was actually pretty cool." *Super shows! Grease is a knockout. El Gaucho was ok and the adult only comedy night was very funny! (Rodney Laney, I think and don't remember the other comedian). *We all took Bonine EVERY night without fail including 2 days before sailing. The boat was rockin' and rollin' especially the first night. Please do not wait until you are sick to take medication. It is very difficult to reverse the effects of motion sickness!! Take Bonine whether you think you are prone to motion sickness or not. It can save your vacation! *Staying on board on a port day makes for lots of room by the pool! Cons: *This boat is HUGE. We had 6700 passengers on board. Knowing that both the Park Cafe and the Solarium offer breakfast at no charge is key to avoiding the crowds;) * Prepare for a not-so-sunny day or two in December. We had great weather most of the trip despite dismal forecasts for the entire week from The Weather Channel. We prepared for the worst and experienced the best most every day! *Main Dining room service can suffer a bit on a really big boat. The personalized experience that you get at dinner on a smaller ship is difficult to replicate with massive crowds of diners. We changed tables after the first night because we experienced sub-par service. Things were wonderful for the rest of the cruise. We did not eat in any specialty restaurants and ate in the main dining room every night so it was important to us to be at a table with experienced servers that were invested in providing excellent service. * The Christmas theme is over the top. Ok...it's a Christmas cruise so it is expected to hear Christmas songs on an infinite loop and for families to appear in matching pj's on Christmas morning ready for photos in the dining room. You need to be prepared for an excess of Christmas everything until after Christmas day. It is definitely the focus of every person on the ship. We were very much over Christmas music by 12/26!! There can be too much of a good thing;) * You usually pay more for this time frame so budget accordingly. Read Less
Sail Date December 2019
It sounded like fun to sail away for the Christmas holiday but it was last minute and many cruises were booked. Along comes Costa with their fantastic itinerary and price. I read many negative reviews before sailing but I am here to tell ... Read More
It sounded like fun to sail away for the Christmas holiday but it was last minute and many cruises were booked. Along comes Costa with their fantastic itinerary and price. I read many negative reviews before sailing but I am here to tell all of you and especially those of you in the US, not to pay attention to the negative reviews. Embarkation was the fastest we have had out of 6 cruises including Norwegian, Royal Caribbean, Holland America, Carnival and MSC. We arrived about an hour after they said we could embark and got right on the ship with no waiting. Our room key was in the room so we went directly there and while checking out our cabin, the suitcases were delivered! The balcony cabin on deck 7 was like any other balcony cabin room we have had however there was much more storage space on Luminosa. The ship is immaculate at all times. We had a service problem with the only American electric outlet in the room but it was fixed immediately. Entertainment crew does their best to get everyone involved. There is sometimes a language barrier but it wasn't an issue. Our one and only issue was that the cruise director spoke mostly in Italian and when he spoke in English it was so rushed we couldn't understand. Food was outstanding. The buffet is open several hours a day. The restaurant was entertaining. Excursions were well organized and we enjoyed our very much. Disembarkation was organized and very fast. All in all, we had a wonderful time on Luminosa and it was a terrific value for the money! Read Less
Sail Date December 2019
This was a Christmas cruise and did not disappoint. The ship is in fine condition, the gym is new and excellent, food was great, but most of all, the entertainment was the best we've ever seen on a cruise. Every single bit was ... Read More
This was a Christmas cruise and did not disappoint. The ship is in fine condition, the gym is new and excellent, food was great, but most of all, the entertainment was the best we've ever seen on a cruise. Every single bit was outstanding - the magician, the comedian, the acrobat, and most of all, the dancers. They use a live band and these dancers are so good, so professional and so entertaining that I actually LIKED watching them ... and I'm not usually into watching such things. How they worked the magician into the "Elements" show was just superb, and he's just a guest entertainer. Wow! As for the food, we enjoyed Teppanyaki enough to do it twice but discovered that Cagney's is actually better food. The service on this cruise was also first rate; unfortunately we had to call in a complaint about our next-door neighbor smoking on the balcony after putting up with it for the first two days ... his smoke would blow right into our balcony and our room. NCL spoke to him twice before he finally quit ... or we just didn't notice it anymore. Read Less
Sail Date December 2019
This was my family's first cruise experience. My wife did the research and heard great reviews about the Princess Ships. We picked Regal to go to the virgin Islands for a 7 day Cruise. I can't say enough about how friendly and ... Read More
This was my family's first cruise experience. My wife did the research and heard great reviews about the Princess Ships. We picked Regal to go to the virgin Islands for a 7 day Cruise. I can't say enough about how friendly and helpful the staff were. They do absolutely anything they can to make sure you are taken care of. From the Gentleman who took care of our room to the wait staff I met every morning at International Cafe for coffee and Doughnuts. Plenty of food selections and plenty of options. Buffet was amazing. Dining rooms were very professional. If you want any type of food at just about any time you can get it. Loved the use of the medallion which worked perfectly. Also the App to communicate with other ship mates and track where your friends are is a must. Used it way more than I thought I would. The Spa and Enclave was amazing as well. A HUGE hot tub in the spa with a rain shower in the middle. 2 Steam rooms infused with aroma therapy. Showers that cool you off after. Great place to reset and relax. I can't say enough about how nice this cruise was. In the 7 days of this cruise I would say I was absolutely spoiled. No complaints. Great experience on this ship. Read Less
Sail Date December 2019
Great time with family. Better than staying at home. If you have special abilities members of your family this is the place to go (with the exception of Shore Excursions helpfulness). The ship is great and assessable. Staff is ... Read More
Great time with family. Better than staying at home. If you have special abilities members of your family this is the place to go (with the exception of Shore Excursions helpfulness). The ship is great and assessable. Staff is wonderful and willing to help when needed. Always felt very comfortable at letting them just go about their day without us having to worry about them. From the entertainment staff to the the room Stewart, to the staff cleaning all were helpful (except shore excursion). You will be very pleased with the experience onboard. The medallion was such a great asset. You were able to locate and not worry about your party. Thanks again for making this a memorable event. And yes, we did book another cruise. Our special needs group also booked a cruise and they are planning on going alone, and I am sure they will be very pleased with the trip. Read Less
Sail Date December 2019
We chose Allure because of what it offered and it was wonderful! We had a Central Park Balcony cabin with adjoining balconies and loved sitting out there and listening to music and park sounds. Everyone recommended booking the Aqua Show ... Read More
We chose Allure because of what it offered and it was wonderful! We had a Central Park Balcony cabin with adjoining balconies and loved sitting out there and listening to music and park sounds. Everyone recommended booking the Aqua Show early in the cruise and they were right. We were booked for the 2nd night and finally saw it on the 5th night after multiple cancellations due to weather. Mamma Mia was great but is for a mature audience. The ship did rock a fair bit because the seas were rough. It didn't stop us from enjoying the cruise. Our servers in the dining room were outstanding!! We have done 14 cruises and Bayyer and Neerja were the BEST!! Our cabin steward was just ok. Nothing special. Embarkation took about 15 minutes and disembarkation was walk right off grab our luggage and on our way. My grandkids ages 8, 11 and 13 loved the cruise. The 11 year old said it was the best 7 days of his life. The 13 year old made a group of friends the first day and except for dinner, which I required she eat with us, and shore excursions, we didn't see her. In St. Maartens we did the Eco Tour snorkeling and were disappointed. The water wasn't very clear and not a lot to see. In San Juan our stop was short so we walked around Old San Juan on our own and had lunch at a local restaurant. Cocoa Cay was wonderful. I had reserved a Thrill Park Cabana and it was right next to the slide. It was very roomy and had a sofa, chair and coffee table which had a locking compartment. It also had just outside the cabana a cooler with cold water and 4 lounge chairs. It included 6 towels and concierge service. We were provided with a menu to choose from or we could visit the buffet which 3 of us did go get our food from there-bigger selection. Wave pool was a favorite and the children's splash area was great for the 8 year old. We are already starting to save for another one on Allure in 2021. Read Less
Sail Date December 2019
we has a party of 8 . All family members and it was a cruise to remember. Staff was 5 star . Restaurants were AMAZING. the traditional dining was delicious and felt like we were fine dining everynight. The shows were broadway worthy and ... Read More
we has a party of 8 . All family members and it was a cruise to remember. Staff was 5 star . Restaurants were AMAZING. the traditional dining was delicious and felt like we were fine dining everynight. The shows were broadway worthy and the entertainment in the bars were unlike i have ever seen. Michelle Joly sounded like Adele she was truly amazing. Ocean Dreams was a band from Argentina that were Great. The drummer is so talented. Everything was decorated to the highest degree. We enjoyed this trip very much and i recommend the Regal ship to anyone that wants a high quality cruise with something to offer for everyone young and old. The fitness center was big and clean with treadmills always available and great classes to take. Our Cruise Director Dan Falconer was a delight. He should have his own late night talk show. He is so funny . The ship was spotless and the customer service was top notch. The employees go above and beyond and i applaud all the crew members for their hard work and dedication to making our experience unforgettable. Read Less
Sail Date December 2019
Perfect itinerary for December! Great weather and good value for our family of six. The negative reviews I read before leaving concerned me, but NONE of them proved true. Staff couldn't have been friendly. Food was excellent. Ship ... Read More
Perfect itinerary for December! Great weather and good value for our family of six. The negative reviews I read before leaving concerned me, but NONE of them proved true. Staff couldn't have been friendly. Food was excellent. Ship in great shape. Only negative is noted below and repeated here: The TV experience in the stateroom is severely lacking. The three news channels are fine, but that's about it. No channel guide. No idea what you are seeing, when it started and what's coming. The kids cartoons were maybe ok for a two year old. This was our 12th cruise and Princess, Royal Caribbean, Viking and Disney were all way better! Oh, the TV screen was really small and nothing near high definition. I give NCL the nod food wise over Princess, Royal Caribbean. Right up there with Viking and Disney. Royal Caribbean is the best for theater type entertainment. Hopefully this review is helpful! Read Less
Sail Date December 2019
My husband, 21 year old daughter and 18 year old daughter and I went on the Allure to celebrate Christmas together and once again, Royal Caribbean did not disappoint. This was our 20th cruise, 13th on Royal Caribbean. We arrived at the ... Read More
My husband, 21 year old daughter and 18 year old daughter and I went on the Allure to celebrate Christmas together and once again, Royal Caribbean did not disappoint. This was our 20th cruise, 13th on Royal Caribbean. We arrived at the port at around 11:15 a.m. and we sat down for about 3 minutes then we boarded the ship. Embarkation was easy and quick. We have been on the Allure before and all of her sister ships so there was no need to orient ourselves. We went straight to lunch in the Windjammer. Although the food is always delicious and fresh, it is very crowded and the tables are too close together which makes it difficult to move around. All of the food that we ate on the Allure was very tasty, fresh and at the right temperature. We based our dining location choices on proximity to our cabin sometimes and how busy each place was. Our favorite breakfast place was the Solarium Bistro, lunch at the Park Cafe or Vintages (great wine, tapas and service, especially from Gemma!) and dinner in the dining room or at the buffet. We had a fantastic lunch in the Main Dining Room one day but we only went once because it took a very long time for the food to arrive. There was a salad bar there that we really enjoyed! We paid for Anytime Dining and although the staff at the entrance of the dining room tried really hard to keep our wait time to a minimum, we didn't understand how Royal Caribbean could charge for this. There is room for improvement in this area. Although the Allure is 9 years old, it has been kept very clean and well maintained. Our cabin was spacious and our bed was comfortable. Our stateroom attendant Marie (Deck 8) was super friendly and attentive. The entertainment on the ship was excellent. We saw Mama Mia and although it was 2 1/2 hours long, it kept our attention the whole time and was really well done. We also saw the skating show "Ice Games". It was ok but not our favorite. The comedy show is always entertaining and did not disappoint this time either. We went to morning trivia at 10 a.m. in the Schooner Bar every day and the crew always showed up on time and we enjoyed being challenged by their questions. Royal Caribbean went over and above with little extras to make our Christmas really special. Many passengers gathered on the Promenade deck to sing Christmas carols, we had a delicious Christmas dinner, there were beautiful trees and decorations and they even offered us eggnog! We never waited long for a drink at any bar and the service was always friendly. Alexandra at the Schooner Bar mixed the best drinks and was our favorite bartender!!! Our ports were San Juan, St. Maarten and Cococay. We stayed on the ship in San Juan since it was raining and our departure time was 1:00 p.m. so there really wasn't much time to do anything and we have been there before and did not enjoy our visit. In St. Maarten we walked to Great Bay Beach. The taxi drivers tried to get us to take a taxi (they told us it was a 20 min. walk) but we walked and it took less time than that. It was an easy walk and we felt safe. We spent $40 USD for 4 chairs, 2 umbrellas, and wifi (although it didn't work because too many people were using it!) and to use the washroom and spend the day in front of the restaurant "Oualichi". It cost us $10 for a bucket of beer. We had lunch there and the food was very good but a little pricey. The restrooms were clean. Our girls rented jet skis right on the beach where we were and that was very convenient and fun. We always have a great day in St Maarten and the weather is always perfect! Our last stop was at Coco Cay, Bahamas. Although it was windy and rained on and off all day, the island is so beautiful and there is so much to do. Royal Caribbean got this right! They thought of everything! Everything was just perfect! They even improved the shopping area compared to Labadee. The Labadee shopping is very unpleasant because the salespeople are super aggressive and almost scary but at Coco Cay there is no pressure to buy and the salespeople are friendly and welcoming. There were many little huts to choose from and the merchandise was quite nice. We have never been disappointed when cruising on Royal Caribbean ships and will cruise with them again. The Allure is an exceptionally well run ship with great service and food. I would highly recommend it! I am looking forward to seeing the changes that the few months in dry dock in the spring will bring! Read Less
Sail Date December 2019
We flew into Zurich, Switzerland for the first 2 nights on our own and had a driver transport us to Basel, Switzerland where the AmaStella was waiting. We were told you could check in early and leave luggage but actually check ... Read More
We flew into Zurich, Switzerland for the first 2 nights on our own and had a driver transport us to Basel, Switzerland where the AmaStella was waiting. We were told you could check in early and leave luggage but actually check wasn't until 3:00. We arrived at 1:00 and were greeted with by Jessie the Crew Manager and 2 guys taking our luggage and inviting us in. They had a lite lunch ready for us to eat while our rooms were still getting ready. We were on top level for rooms I believe the AB. We had a inside and outside balcony which made our room feel a lot bigger. The size was good and the bathroom was decent size for the room and everything was clean and spotless. Our daily service by Melina was impeccable. She was super nice and we loved her!!!! We loved the food and everyone was extremely nice at all times and willing to help if something was needed. The service in dining was always fantastic as well as all the food options. We especially loved Vlad who was our wine server every night and our bartender in the lounge after dinner. He always had a smile! In fact, everyone always had a smile! The excursions were good, could not complain, except on last day in Amsterdam our guide was always trying to be funny and it came across very caddy. We didn't care for his style at all, would have done better walk around on our own and take pictures, which is all my daughter wanted to do anyway. One night we had a trio of classical men and they were fantastic and another night Poppy field, a husband and wife combo singing the latest tunes and oldies to dance to, We have never done a cruise of any kind and I was a little worried. But it was fantastic and the best vacation we have every done. We are from the states so we loved the history and sights on all the excursions. It made it more special by being Christmas on the Rhine, so everything was decorated, even on the boat. Which made it festive and fun. I have to say the people on this boat really made this trip so good. Jessie was our crew manager and cannot say enough things about her. She was absolutely the best and felt like a family member when we had to leave her. Hands down would do again and have already told every one we know to do this cruise!!!! Read Less
Sail Date December 2019
We chose this cruise because it is a newer larger ship with long port stops and their own new Bahamas Island. The food was good and the Cruise Critic Meet & Mingle was very appreciated - our grandsons 6 and 3 years loved meeting the ... Read More
We chose this cruise because it is a newer larger ship with long port stops and their own new Bahamas Island. The food was good and the Cruise Critic Meet & Mingle was very appreciated - our grandsons 6 and 3 years loved meeting the captain and crew. The entertainment was great! Our dining Nutritionist Francham Gumban was very helpful with my husbands no salt diet. Also he was fun and playful with our grandsons. I have a few recommendations bring Kleenex- they don’t provide. Also purchase the lowest amount of WiFi because the service was often not available. We tried to use their daycare 4 times for grandsons without success - it turned out fine bring them to the shows. All the staff were very friendly and helpful. Limiting the pool towel is a great idea - just needed more places to exchange. Also more trash cans and places for dirty dishes. We love cruising! Read Less
Sail Date December 2019
We have been cruising for many years, and this was our 8th HAL cruise with our sons. We started cruising ten years ago with our children as 3rd and 4th passengers in a Neptune suite. They are now teenagers and are in their own inside ... Read More
We have been cruising for many years, and this was our 8th HAL cruise with our sons. We started cruising ten years ago with our children as 3rd and 4th passengers in a Neptune suite. They are now teenagers and are in their own inside cabin. Beware, when you make this switch, your children will lose their Neptune Suite benefits, even if you continue to book a Neptune Suite. This was our first holiday cruise, and we already booked a holiday cruise for next year. It was that great!!! The ship was new, spotless and beautiful. The Christmas decorations were beautiful, and the staff was amazing. In addition, the atmosphere on the ship was very festive. People aren't always happy on vacation, but there was something special about a Christmas Cruise. Everyone seemed to be in great spirits, and lots of families were traveling together. We saw lots of groups of kids (likely cousins) traveling around the ship and having a great time. HAL provides a Catholic priest on board for mass, which we really appreciated. Club Hal: Over the last 10 years, our children have experienced all three age levels of Club HAL, and it has been an absolute highlight for them. This was our first year where our 19-year-old son, has aged out and we were worried about him finding things to do, as he is too old for kid stuff and too young for the bar scene. We should not have worried. He met lots of other older teens and spent time playing cards and games in the Explorations Café, visiting the music venues, and shows. Dinning: We appreciated the new dining venues on the ship as well. We at breakfast as the Dutch Café once and enjoyed it. We also ate lunch once at the New York Pizza Deli. My husband is from New York and was not impressed by the pizza. I enjoyed being able to grab a quick salad, but the sandwiches were not very good. They were all bread and little meat. We ate in The Pinnacle Grill once for dinner Christmas Eve and 3 times for lunch on sea days. It was excellent (but not quick) as usual. We also tried out Tamirand; it was good, but not great, and our waitress was not very friendly. We ate dinner once in Canaletto. On this ship, it truly seems like a seperate restaurant, not part of Lido. The food was excellent, and the service was great, but beware where you sit. We were seated directly across from the door to the Lido kitchen, and when Lido closed, the banging and crashing, etc. of all the evening’s dishes being washed was really loud – like can’t hold a conversation loud. Entertainment: We enjoyed the new Rock and Roll venue, and the dueling pianos were much better than in past years. They had an interesting system going where one show would end, and you could walk directly across to the other venue and they would start playing within about 10 minutes. We enjoyed the magician on the main stage, but the comedian was so bad, that my husband and I both fell asleep. That has never happened to us at a comedy show before. Even people in the first row were getting up and leaving. Fitness Center: My son used the treadmills in the fitness center. The fitness center is new and beautiful. I took a Pilates class. The class was fine, but we were at sea in high winds, so the instructor probably should have modified his routine to take out at least some of the balance moves, as they were pretty impossible with the ship rocking so much. Ports/Shore Excursions: We booked jet skiing and a shade cover and chairs on Half Moon Kay, but that port was cancelled due to high winds, so we can’t review those. Our next stop was Aruba. Because we didn’t get to jet ski in the Bahamas, we called Delphi Watersports Aruba (https://www.delphiwatersports.com/), as soon as we arrived in Aruba (4 hours earlier than originally scheduled). It was Christmas day, but they were open. We booked 4 jet skies for 30 minutes at a very reasonable price and had a great time. We then took a HAL shore excursion in the afternoon sailing and snorkeling. We had a great time. We didn’t like any of the ship’s offerings in Curacao, so we booked a private horseback riding excursion with Criadero Babetti (https://www.criaderobabetti.com/). It was absolutely amazing. They picked us up at the Starbucks outside the terminal and we visited an aloe farm and ostrich farm on horseback (tied the horses up in the parking lots), and then rode to the bay to take the horses in swimming. It was a highlight of our trip. Read Less
Sail Date December 2019
The cruise was paid for by my father in law, so we had no choice, but we were pleased with the entire experience. We arrived around 11:30 am and very little waiting was required at Port Everglades, although the check in staff inside ... Read More
The cruise was paid for by my father in law, so we had no choice, but we were pleased with the entire experience. We arrived around 11:30 am and very little waiting was required at Port Everglades, although the check in staff inside the terminal subcontracted out were a bit rude/brusque. The ship was spacious and clean. I was a bit concerned that one of the adipose rear propellers wasn't working, but the captain was reassuring that the chances of us getting stranded at sea were very remote, and that there were emergency plans in place if that unlikely event were to occur. Unfortunately, I didn't get the information from the captain until much later in the cruise. The captain's message would be better to get on the second or third day, I think. Our cabin was able to sleep comfortably my husband, I and my teen. It had a remarkable sleeper sofa that turned into a bed without taking up floor area. The dining options were superb. We had a couple of nights where we splurged on the restaurants that charge extra. In the future, I would be very satisfied with just the standard dining room seating without paying the extra money. The entertainment was professional and very classy. Something for any sophisticated taste: classical, blues band, piano bar, modern dance. I didn't participate in many activities. I took the cocktail mixing classes, which were a lot of fun. The couples massage was a rip-off: $355! I thought it was $170 for 2! All of our sense of relaxation was erased when they tried to upsell us on skin products and booking for additional appointments. because I was part of a family reunion and had enough things to do between my books, puzzles, family and excursions. The service never disappointed us, except I would have appreciated a little salsa or hot sauce with the room service omelette which was a little bland. I went on the Damajagua Falls excursion in the Dominican Republic, which was fantastic! The water wasn't too cold and the scenery was beautiful. Both my husband and teen daughter did all the high jumps and slides, whereas I, suffering from a fear of heights took the sturdy ladders down (the "chicken" routes). Part of the issue was I was feeling fragile since I sprained my ankle on the last step of the new concrete bridge that you walk across before the beginning of the hike. Our snorkel excursion on Grands Turks/Caicos was cancelled due to heavy seas. We were refunded our money promptly. The tender to Half Moon Cay really freaked me out, because the rough waves splashed onto the lower deck, and the ferry was so full of people. Fortunately, the trip was short. Our family of 14 shared a villa at Half Moon Cay, which was a very nice experience. Although, I used the included snorkel equipment, I didn't see any fish in the swimming area in front of the villa (the fish were probably scared of the humans). The villa had a small refrigerator filled with shrimp cocktails (but no spicy red sauce), fresh fruit, drinks and chips, a kitchen sink, large table set with tablecloths, napkins, etc, plenty of seating, plenty of foam floating lounge/rafts, a Jacuzzi that could comfortably contain 6 people. Getting off the tender back onto the boat freaked me out more, because the boat was moving up and down so much. Trying to get back on the large boat from the tender was like being in a video game--you had to time it, crouch down and run fast so you wouldn't knock your head. We traveled with our teen, who went up to the teen room a couple of times, but nobody was there/it was not open. She didn't complain about the cruise despite its lack of activities specifically for teens, because we bought her the internet package which kept her happy, except for the last sea day before disembarkation when the internet wasn't working properly. Read Less
Sail Date December 2019
This year my family and I decided to take a cruise to celebrate the Christmas holiday. We took the 7 day our of Puerto Rico. We had a total of 12 people (6 Adults and 6 Children). Here is the review. Check in: Be aware that this ... Read More
This year my family and I decided to take a cruise to celebrate the Christmas holiday. We took the 7 day our of Puerto Rico. We had a total of 12 people (6 Adults and 6 Children). Here is the review. Check in: Be aware that this takes time. The road to the cruise terminal is a two lane street. Prepare yourself that it takes about an hour before you get on the ship. Once you get to the terminal, its fast. Food: The food was great as always. Really enjoyed the complementary restaurants as well as the specialty restaurants. Whats awesome about the Epic is the Chinese restaurant is included. Very nice. The Manhattan room was our favorite in terms of atmosphere. French is our favorite for the specialty restaurant. Beverage: The open bar feature is the best at sea. Almost all call brands are included, and they allow you to get 2 drinks at a time. Plenty of options and service is fast. Best value at sea. Cabin: Our cabin was an inside room with plenty of room for two people. Three or Four maybe a little tight. Everything worked and it was very clean. The beds are very comfortable. Service: This is really one of the best part of our trip. The service was excellent. Everyone was in a great spirit. The hotel director (Nelson) was always interacting with guests and making sure everyone was having a good vacation. Bartenders and Servers went above and beyond your expectations. Entertainment: The kids loved the watersides and the bowling alley. Kids club kept them occupied and they met some new friends. The Shows are great and are similar quality of what you find on Broadway. Ports: This was a very heavy port focused cruise. We enjoyed all of the islands and was nice to see islands that we normally wouldn't go to. Overall, we all had a great time. Very nice to be on the boat during the holiday season. The cruise line made a big effort to spread the holiday cheer. Will do it again. Read Less
Sail Date December 2019
This was the first time I go on a cruise, before I go on the Carnival Fascination I read too many comments about the bad service, poor rooms, bad quality of the ship, too small, etc. But when I arrived to the ship in the rigth moment I ... Read More
This was the first time I go on a cruise, before I go on the Carnival Fascination I read too many comments about the bad service, poor rooms, bad quality of the ship, too small, etc. But when I arrived to the ship in the rigth moment I touch the ship I feel that I stay in other world because those coments were not true (not for my experience) it was extremely cool, too fun, and the meals was also other thing I can't have a bad comment because was so delicious, is true that is not a wide variety lf food but if you does not like the food you view in the buffet you can go for pizza, hamburgers, mexican tacos, sandwiches (colds or hot) finally a big selection of different food to enjoy. If you go to Sensation Dinnig Room go with Gerardo he speak spanish and is fast and a VERY GOOD waitres Summarize it was THE PERFECT CRUISE IF YOU WANT TO HAVE THE BEST WEEK. Read Less
Sail Date December 2019
When I look at some of these reviews I often wonder if some of these people were really on the same ship I was as there are such differing opinions on the same cruise! We were looking for a relaxing Christmas and New Year experience and ... Read More
When I look at some of these reviews I often wonder if some of these people were really on the same ship I was as there are such differing opinions on the same cruise! We were looking for a relaxing Christmas and New Year experience and this trip certainly delivered that! The ship was not decorated as much as I thought it might be...could maybe use a little more decor spread out throughout the ship, but it was still beautiful and festive! This is our second time on the Koningsdam and we love the size and layout of the ship, as well as the additional dining options available. Our stateroom was a balcony and we had plenty of storage for the three of us...our daughter was also with us. The only complaint I might have about the stateroom is that with three people in the stateroom and the sofa bed made out, the only way to go on the balcony is to climb over the bed...wish there was a little more room to get by, but this was a very minor issue. We did not eat in any of the specialty restaurants this time and had most of our dinners in the Main Dining Room and had Anytime Dining. We never had to wait longer than 15 minutes to be seated. We ate in the Lido one evening and had Pizza from the New York Deli one evening while watching a football game by the Lido Pool. All of our meals in the MDR were excellent...there were a few nights that I went out of my comfort zone and tried something new and was pleasantly surprised. The atmosphere on Christmas Eve, Christmas Day and New Year's Eve were festive. For lunch and breakfast we ate mostly in the Lido and found a good variety of quality choices and the service excellent. We also enjoyed Dive-In and the Grand Dutch Cafe. As usual, the food and service were spot on. We do not need extensive activities to enjoy our cruise. We enjoyed High Tea a few times and played Trivia and Bingo a few times. We enjoyed the sun and relaxed with a book in several different quiet locations on the ship. We enjoyed the Dance Group's Humanity performance and the Music Walk venues. The Orange Party was very festive and it was great to see the cruise director and a few other officers joining in the fun. It was enjoyable to see the crew in a different light during the Christmas caroling on Christmas Eve. And, of course, New Year's Eve was full of music, fun and champagne around the Lido Pool...it was standing room on all levels and such a fun way to ring in 2020! We would not hesitate to book another Holiday cruise on Holland, especially on one of the new ships! Read Less
Sail Date December 2019
We have cruised on many Royal Caribbean ships, Princess, and NCL. This cruise had by far the best main dining room food. The public areas of the ship are in great shape, although the cabin was somewhat battered looking (for example, the ... Read More
We have cruised on many Royal Caribbean ships, Princess, and NCL. This cruise had by far the best main dining room food. The public areas of the ship are in great shape, although the cabin was somewhat battered looking (for example, the drawers were all beat up). But overall it was an excellent cruise. There were plenty of deck chairs and even though the ship was likely full at Christmastime, we did not have trouble finding seats in the Windjammer. The new hand washing system outside the Windjammer is great. The staff seemed very happy and everyone was helpful. We had dinner in the main dining room every night. Our waiter was excellent. We wish that Starbucks was included in the drink package! The drink package made it so easy to have whatever else we wanted, including water bottles. Our itinerary was changed as we were leaving the Port of Miami. I had to scramble and make a phone call to change our day in Nassau before we left Miami. Luckily that worked out. Read Less
Sail Date December 2019
The MSC Armonia is my best cruise experience! It was very easy embarkation to the ship. The ship was very beautiful, clean, crews were very helpful and professional. The crews make an effort to make sure the quests are comfortable. This ... Read More
The MSC Armonia is my best cruise experience! It was very easy embarkation to the ship. The ship was very beautiful, clean, crews were very helpful and professional. The crews make an effort to make sure the quests are comfortable. This was a Christmas cruise and every activity was very fitting to the occasion. There was so much excellent activity onboard, that if you choose not to leave the ship, you would have been totally taken care of and Happy! I have a gluten free diet and every evening the Jason Bolland, from South Africa, the head waiter made sure that my diet was gluten free. They went the extra mile for every guest. Ms. Mihaela Miclea, from Romania, the assistant Photo manager gave me an offer I couldn’t refuse. She does an excellent job. She has an excellent way of doing her job. My cabin was cared for by Marvin from the Philippines, he is the best. He made my wife and I feel like he was apart of our family. He made our cabin up 2 to 3 times daily. He always appear very happy and everyone loves him. The cruise director and cruise really make this cruise experience a 10 out of 10 experience. I would recommend this cruise to everyone. We will do this cruise again soon. Read Less
Sail Date December 2019
We've been on Anthem and Freedom. This was our first time on Majesty. I chose it for the great price and date-it included Christmas! I was worried prior to sailing that we would possibly be disappointed on Majesty because it is so ... Read More
We've been on Anthem and Freedom. This was our first time on Majesty. I chose it for the great price and date-it included Christmas! I was worried prior to sailing that we would possibly be disappointed on Majesty because it is so much smaller. We were not disappointed in its size. It was super convenient. We did not experience crowds or lines anywhere. When we wanted to use the hot tubs, there was room for us. MDR was similar to Anthem and Freedom with food and excellent service. Six of us traveled together in three rooms. Two of us attended the Chef's Table five course wine pairing on night 1. I've never done that before and from this point forward I will do it every time. The food, wine, service and knowledge were well worth the money. Three of us did the wind tasting on day 2. It was the usual. We do it every time and always enjoy it. Four of us did the all access tour. We'd never done it before and enjoyed it. I wouldn't do it more than once, or at least not more than once every five years... It's definitely worth doing once if you are interested in seeing the behind the scenes and off limits areas. We traveled to Key West and Nassau. At Key West we took the train excursion that takes you around the island and lets to you get on/off to do things. We got off and went to Ernest Hemingway's house and the Butterfly Conservatory. Both enjoyable and worth it. My kids (17, 20, 26) are all cat fans so besides the history at the Hemingway House, they got to interact with the 50 ish cats. We did some quick shopping at the tourist shops and headed back to the ship and ate a late lunch. At Nassau we had a private boat excursion scheduled through Island Marketing LTD. We've worked with them before and had a great time. This time they had to cancel the excursion last minute due to weather. That was disappointing but understandable. They gave us a full refund as their policy promises. We were able to book a last minute excursion with RCL to Blue Lagoon Island. We've been there before and it is beautiful and relaxing. Unfortunately, it was extremely crowded this time and the weather did not hold out. Picture a couple thousand people trying to get lunch at a pavilion at the same time and rushing for the ferry boat back to the ship so they didn't have to wait out in the storm. I would have been better off saving the $600, doing local shopping and staying on the ship. We did a quick souvenir shop and returned to the ship. $5 Bloody Mary's in Windjammer 7-10 AM was a great start to each day. Complaints- Trivia was scheduled throughout the cruise and was more often than not, not the advertised topic. That was disappointing because we planned our activities around participating in the trivia we were interested in/knew something about. The same thing happened with advertised 2 for 1 drink specials. I went to the location (Chorus Line Theater) and it was closed. Locked up. It's not fun to spend vacation trying to ascertain what is actually happening and what they are saying is happening. So as far as the Cruise Compass goes, it was a fail. Overall, great experience and would do it again. Read Less
Sail Date December 2019
This was the only cruise taking in Christmas and New Year. Sailing from Freemantle with about 2,000 passengers, a group of all ages The ship now some 24 years old but eh atmosphere was so good on board. Entertainment was suitable ... Read More
This was the only cruise taking in Christmas and New Year. Sailing from Freemantle with about 2,000 passengers, a group of all ages The ship now some 24 years old but eh atmosphere was so good on board. Entertainment was suitable for all ages, with a fantastic Caribbean band as the main source of music. They got the crowd going with dancing like you would never believe, coupled with a couple of other singers they kept the nights going until well after midnight. The crew were great, service was excellent with waiters in the dinning room that anticipated all your requests with nothing too much for them to achieve. The theater shows were vey good with the highlight being the 'Bravo' show, something very special for all ages. Ports of call were fine though having been to them all before on numerous occasions it almost felt like being at home. Second time of doing this cruise but well worth it. Read Less
Sail Date December 2019
Few cruise companies operate from Fremantle. The luxury not to fly anywhere and just get on to the ship within an hour from home was our main motivator to book this cruise. We were pleasantly surprised with the whole experience and the ... Read More
Few cruise companies operate from Fremantle. The luxury not to fly anywhere and just get on to the ship within an hour from home was our main motivator to book this cruise. We were pleasantly surprised with the whole experience and the destinations. Doing a Christmas and New Years cruise is always special. The ship was full of families, kids and grandparents. And some oldies complaining that there were too many kids.... We had a great time and my biggest problems were to choose which entertainment options to do and which to leave as it was impossible to do all. Make no mistake, cruising to Indonesia in December is a hot affair. If heat and humidity is not your thing, maybe book a NZ cruise. We were extremely luck with VERY calm seas and no wind for 3 days while crossing from Australia to Komodo Island. Woke up at Komodo with a whale Shark hanging around the stern of the Ship. Our cabin was sufficient (We wait listed and got a spot only 4 weeks before the cruise, so we could bot choose our cabin, and although obstructed view, the location was good (D623). The tender outside this room was used on Tender Port Days, the noise might bother some, but we enjoyed the added sea view due to the tender being lowered. The Cruise Director was fantastic, the entertainment was mostly good. The food was pretty good, but I would lie if I said it was excellent. We did eat at Curtis Stone's Share and that was excellent. The Grill outside on Deck at the Pool was excellent and provided Burgers, hotdogs, pies, chips, ribs, Schwarma's etc for easy access on the pool deck. There are ample Ice machines and free lemonade (not soda) and Orange Juice and coffee and tea available on the pool deck as well as the buffet. Service was good. We were happy. Princess excursions, we only did Komodo island. We were the last group for the day (12h30) and we missed the morning rain. Komodo walk was OK, hot and not very exciting, but it was good to see the Dragons. Komodo is closed to tourists from now. Rumoured that they want to charge $1000per person. Not sure what will happen in the future. Pink Island was a boat hopping affair with excellent snorkelling. We had enough time. Other groups complained they were rushed. You need to be fit and able and completely mobile to do this tour. All other ports we negotiated with a driver and did our own tours. I knew where we wanted to go, wrote it and the price on paper and stood my ground. Much cheaper and better than a busload of people. Read Less
Sail Date December 2019
We sailed onboard the Solstice to New Zealand form Sydney. Wow what a cruise! It really is for all ages and plenty of things to do for everyone. On the ship itself there was no fault I found, the staff were excellent and the restaurants ... Read More
We sailed onboard the Solstice to New Zealand form Sydney. Wow what a cruise! It really is for all ages and plenty of things to do for everyone. On the ship itself there was no fault I found, the staff were excellent and the restaurants were amazing. We had Christmas Dinner at Tuscan Grille and NYE dinner at Murano. If you get a chance, I would highly suggest going to the specialty restaurants, they were really top-notch quality. Our cabin was a Ocean-View stateroom, however I bid for a Balcony Stateroom and received the upgrade. Travelling with my family, we got to explore such beautiful sights of New Zealand, and we thoroughly enjoyed Celebrity. The entertainment was phenomenal, being a dancer for 17 years, I loved the shows in the theatre, and I would highly recommend anyone to go see, even if you are not one to go to a musical, anyone will love it. I guarantee it! We did only one shore excursion which was the Dunedin Castle Experience where we ate Haggis and drank Whisky - Very entertaining, you have to go, its a must! Well done Celebrity for the amazing trip of a lifetime. Read Less
Sail Date December 2019
Going around Asia areas Good arrangement Just be careful the Lang Co resort is not safe We will happy have a fee-transfer to central city from the ship, or local shopping mall, this way is more secure and safer May contact ... Read More
Going around Asia areas Good arrangement Just be careful the Lang Co resort is not safe We will happy have a fee-transfer to central city from the ship, or local shopping mall, this way is more secure and safer May contact to local Saigon tourists or Viet Travel they are very good reputations in VietNam and may not over charge for their service. Toilets in the room is very old, it was not flush twice during 3 days in a row. Call service desk 3 times, no one come. Tokens machine was not working few days. Need an attendant hand the plate to customers for safety as Royal ship. Wait staff need more training, some of them just pretend to work, something I was seated there for 15 minutes, no one asks me a drink. Some of staff grab my cruise card to check. Some of staff do not allow me to take a small tray to carry the Breakfast to room. Thanks Read Less
Sail Date December 2019
Before I say anything else, I must say how friendly and helpful all the staff we encountered were. They all had a smile and friendly greeting. They made the whole cruise so much more enjoyable and despite anything you may perceive ... Read More
Before I say anything else, I must say how friendly and helpful all the staff we encountered were. They all had a smile and friendly greeting. They made the whole cruise so much more enjoyable and despite anything you may perceive as negative you read below, we had a fabulous time and intend to cruise with Marella/Tui again. We went on the Christmas Day departure cruise to Turkey and Israel but this is a review of the ship not the destinations, having said that we berthed within walking distance of the towns (except in Cyprus) and so had hassle free visits. Basic ship facts that you need to know which unfortunately seem lacking on the Tui website or brochures: The currency on board is £ Sterling. The power sockets in the cabins are 2 pin / 240v so bring adapters. There were 2 USB ports by the bed and 2 in our lounge but don’t know if the other cabins had them. Room service food is chargeable (unlike many other cruise ships we have been on where it is free). Wifi is NOT free, you can get a 7 day pass, limited to a miserly maximum of only 1200 mb overall, for the princely sum of £ 50.00 Not all drinks are included in your basic price but that’s not really an issue as the prices are not expensive. They do not give out any paper deck plans so if you have a brochure with them in at home bring it with you. Having said that most facilities were all in deck 8 or 11 and after the first evening we knew where everything was as we explored everywhere. Room safes which are big enough for iPads or small lap tops are now free. Yes there is a nightly bed turndown service with a chocolate on your pillow. Your onboard ID card does not open your cabin, you have a separate plastic card with holes punched in it. Embarkation was swift but we did get off the transfer coach promptly. We should have had priority check in but I forgot to ask about it and the nobody asked me either. (This is part of the Premiere Service pack) Our cabin: There are only a handful of balcony cabins on this ship, unfortunately we booked too late to get one. We had cabin 7062 which is a suite with a separate bedroom and lounge. A fruit basket, chocolate covered strawberries and 2 bottles of fizz awaited us which was a nice welcome. It had a walk in wardrobe with masses of storage everywhere and more than sufficient cost hangers. If fact there was so much storage I forgot where I had put some things. The irony was that the one place a drawer would have been useful, ie: the bedside table there was not. The bed was made up of two single mattresses but with a double duvet. I liked that there was no profusion of useless cushions which seem to annoyingly appear on many hotel and cruise ship beds nowadays. The lounge area had a couple of hidden fold down berths, so the suite could sleep 4 guests. Two big sofas, a coffee table, a flat screen tv, DVD player and a generous sliding desk area which could double as a dining table for two made the lounge very practical and comfortable. The bathroom actually had a large walk in shower where originally the bath had been. I like relaxing in a bath, so was a little disappointed as our travel agent stated there was a bath with shower over it. There was plenty of hot water and the cosmetics were better than I was expecting. The towels were rather on the small size. 2 x bathrobes but no slippers. The shower water is not heavily chlorinated like on some ships (Cunard for example) so no itchy dry skin. Our steward named Gusti, very unobtrusively, made up our bed and cleaned up the suite almost as if by magic when we were ashore or having breakfast etc. If you wanted to get to bed before midnight this was not a good cabin position as the music and singing from the Medusa bar on the deck above was often excessive. It must have been ear damaging in the bar itself. However on the stroke of midnight silence prevailed apart from the crying baby we could hear through the thin cabin walls. Food: We had dinner in the Orion main restaurant on our first evening. The table layout was good and the way the tableware was presented plus an attractive looking menu choice increased our expectations. Unfortunately although the staff were hard working, service was slow and the food mediocre at best. My partner’s scallop linguine was sweet & virtually inedible. My roast beef although tasty was only lukewarm. To their credit the staff were concerned and in record time produced another main course of salmon to replace the pasta. Breakfast orange juice was better than I was expecting, the toast was wrapped in a napkin in a basket to keep it warm, however coffee took ages to arrive. My eggs benedict were acceptable but again not particularly hot and the portions of bacon and hollandaise sauce minuscule. We didn’t have breakfast there again. Lunch on several other occasions was better but they seem to have a problem getting the main courses out hot and not just warm. Although some of the waiters are really hard working, others need a little more direction and this can only come from better supervision and training. However on New Years’s Eve everything seemed to come together, service food and the table decoration made it a memorable evening. We tried the Hot Stone (extra charge) restaurant one evening. We were really made to feel welcome and special. The novelty here is that you cook the meat yourself on a hot rock bought to your table. I recommend the surf and turf (steak and lobster tail). Marko, Joel and Juliet were a superb team and the food amazing. We promptly booked again. Mistrals (extra charge) restaurant was also very enjoyable and the dessert was made very memorable - but I won’t spoil the surprise. We ate here twice so it must have made a good impression but some of the service could do with a bit more finesse to complete the fine dining experience such as a teapot rather than a cup of hot water and a teabag, not having to order dessert when ordering mains etc and better quality coffee. Kora La, the Asian themed (extra charge) restaurant looked lovely but we didn’t eat there so can’t really say anything. We look forward to trying it next time. The other inclusive restaurants such as The Lido or Sirens were great for breakfast with a view. Explorers Lounge for coffee anytime and alcoholic beverages after 6 pm was friendly and cosy with a piano player too. The staff were lovely and remembered our preferences and cabin number. It was our favourite watering hole. Try the hot chocolate, it really is the best! Premium drinks package: This costs approx £50 per person per week. You get excellent ‘Lavazza’ brand coffee and fabulous hot chocolate at no extra charge in the Explorers Lounge (otherwise approx £1.20 ish) and a better range of alcoholic cocktails, spirits and beers. Plus a bootle of water per day in your cabin. To make it pay you would really need to have at least a couple of these cocktails and coffees a day as the already inclusive range is pretty good anyway. We would not go for it on our next cruise. Premier Service: This really is all about marketing as the benefits are not great yet Tui staff are told to mention it as something special and worthwhile, I think even they are embarrassed about it. Good job they don’t try and make an extra charge for it. Marella brand: It would appear that Tui can’t quite let go and allow Marella be an independent brand. Staff would look a lot smarter in dark blue uniforms than the yucky, not quite sky blue they are currently attired in. Entertainment: There is a fair amount going on each day and the cruise director liked to make a point of telling everyone very loudly on the ship’s public announcement at noon, right after the very quiet (almost a whisper in comparison) daily report from the Bridge. Having said that he really is a great guy when you meet him and impossible not to like. The pianist Keith, is excellent and on New Year’s Eve he surprised with a fabulous singing voice. We sat in only briefly to a couple of the singing acts in the bars and thought they were good and certainly well appreciated by the audiences. We especially liked the duo Tom & Maris, who are unfortunately moving to a different ship. The resident singer and instrumentalists who were in the Medusa bar were far too loud for us to stay for more than a couple of songs. We watched two shows in the Broadway Theatre and were impressed by the energy, talent and professionalism of the show team. The theatre itself is one two levels and they have not sacrificed quality and comfort of the the seating for quantity like some ships. Most of the seats have excellent site lines and are comfortable, some have tables too, just watch out for the odd pillar. Marella really went to town for their New Year party with great music, ice sculpture, party poppers etc and of course lots of complimentary fizz. The only thing missing was the traditional count down. Anyway everyone had an amazing time with no one over doing the drinking etc. Decks: Deck 9 is great for walking around the ship and felt very ocean liner like. The ship has 2 swimming pools both filled with salt water - not heated and some lovely warm jacuzzis. They main pool has a retractable roof which is a fabulous idea. The sun deck and sun bar hidden away near the funnel look very classy and have some great seating plus a couple of hammocks too. Final Bill: This was cheap, detailed and most importantly accurate. No problems. Disembarkation: I was not looking forward to this as usually you need to put your suitcases outside your cabin the night before and vacate your cabins early and our flight was not until early evening. As usual any information about this before the cruise or even until the day before from Tui or the ship was unobtainable. As it happened the ship was going off for a 2 month refit and no more passengers were coming aboard so we could keep our cabin until we departed and all the restaurants were open as usual. I doubt things would always work out so well! Conclusion: Forewarned is to be forearmed they say, so if you know what to expect beforehand you won’t be disappointed. Despite reading several favourable reviews of the ship, I still had doubts but I am very pleased to say my expectations were vastly exceeded. We had a very comfortable, enjoyable, relaxing and even maybe describable as dreamy cruise. It was excellent value for money. The wonderful staff made a huge positive impact on the experience as did all the guests we interacted with. Inclusive drinks helped too, it took away the hassle of having to sign for everything and the concern of a big bar bill - it will be the future of cruising - take note Cunard! As the ship is now having a refit some things may change. We are looking forward to cruising with Marella/Tui again. Read Less
Sail Date December 2019
My stay on the Celebrity Reflection was absolutely wonderful. From the remarkable staff and the marvelous entertainment to the magnificent rooms, the Reflection was anything but a disappointment. I highly recommend this ship if you are ... Read More
My stay on the Celebrity Reflection was absolutely wonderful. From the remarkable staff and the marvelous entertainment to the magnificent rooms, the Reflection was anything but a disappointment. I highly recommend this ship if you are looking for a nice family getaway. I loved how it felt like all of the passengers were a part of one big family. At every single one of the entertainment shows, they placed a ton of emphasis on getting everyone involved, and this allowed for everybody to connect with each other. Furthermore, the cruise director Guiseppi was phenomenal. He was very funny and approachable. He made the trip enjoyable. The ports that we visited were not the greatest, but if you are with your family it can be fun if you visit the beaches in St. Marteen or St. Thomas. Also, the food on this ship was delicious . I recommend going to the Opus dining room for every meal and requesting Horace and Nina if possible. The waiters and waitresses were all nice and did a great job at meeting all of my family's demands. I am very happy that I chose this cruise line to enjoy the holidays and be with my family. Read Less
Sail Date December 2019

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