I wish I would’ve googled this ship before we booked, but I guess I gotta learn somehow. This was our first cruise with Norwegian and everyone was ranting and raving about how great everything is. The only thing they had going for them was embarkment and disembarking, that was super easy as long as you know what you are doing. Our room had a hull balcony, which is fine because I knew what those ...
We chose this cruise to sail with family. That was really the only good point. We are gold members and it's either our 7 or 8th cruise. Never able to get a deck chair. The entire ship is beat up and dated. The food was horribly disappointing. The entertainment was so very limited and just not up to carnivals usual standards. We paid for the Italian restaurant and the service was phenomenal. The ...
We went a weekend and we really had a good time because in the end it's a vacation but inside the cruise very bad service the food was fatal too many people to such an extent that there were endless queues I would never repeat. You had high expectations and I left very disappointed it's really my experience I made the mistake of not checking the comments first and for me the worst thing was that ...
The cruise ship itself was large and clean. The staff though was not trained very well and confusing to talk with. I had purchased the soft drink package which comes with a cup to use at the drink stations. I thought this might be addressed at the check in but that was basically a glance at your passport and sent aboard. I could not find any information other than to see guest services so I did ...
We are Platinum status with Carnival, so we've sailed with them frequently. This cruise was the worst of any -- Carnival or other cruiselines -- that we've ever been on. The ship was SO CROWDED!! The two hot tubs on Lido deck were always completely full; I counted 17 people in one hot tub!! And the music on the Lido deck was so loud you could feel the vibrations. WHY do they think people want ...
Disappointment in the quality of this cruise. This is my third NCL and 5th cruise and was the least enjoyable of my experience. The staff was frequently rude in numerous departments. You had to wait in line for everything including all restaurants and bars, which I've never experienced before. It was a minimum 20-30 minute wait for all bars & restaurants for service. There was a lack of activities ...
After several cruises in Europe, we really wanted to visit the Caribbean. NCL seemed as good a choice as others. We went for the itinerary.
In short; the ship and service was great. Although she felt somewhat 'outdated' to us.
We had a nice aft balcony stateroom.
The 'strange lay out ones' as you can read all over You Tube...
A cupboard didn't close. A nightlamp didn't work, but ...
An entire week of our toilet not flushing and flooding. Spent half our vacation at the service desk trying to get our toilet fixed. Then on the last day Norwegian offered a room change...when we would be getting off the ship the next day. Multiple times we had to get up in the middle of the night and use a public washroom on another floor. What a nightmare. How is this acceptable for what is meant ...
Words to describe our first time on Princess: average, uninspired, meh, just ok. We usually cruise on Royal Caribbean or Norwegian, but since Crown Princess had a sailing out of SF during our ski week, we decided to try it. Going in, I knew it would be a smaller ship without the activities of an Oasis class RC ship. What I didn't expect was how average it all was. Nothing blew us away.
We ...
Of all the many cruises we’ve enjoyed on ships large and small, this was by far the worst. Although the ship itself is elegant, good management was sorely lacking. We were told that the ship is always short-staffed because their people can (and do) leave without fulfilling their contracts. Well, I think incentives and bonuses might help. Keep your people happy so your customers will be treated ...