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21,444 Family Cruise Reviews

I felt like a queen. The bathroom was amazing for such a small footprint. Bed was very comfortable. There is an amazing amount of storage both in closets draws and the area under the bed was large enough to fit all of our families suit ... Read More
I felt like a queen. The bathroom was amazing for such a small footprint. Bed was very comfortable. There is an amazing amount of storage both in closets draws and the area under the bed was large enough to fit all of our families suit cases.A lot of thought went into the details of the room. Service was amazing. and thing you want or need is in the Haven. If you do want more, the entire ship is at your disposal for fun and relaxation. Unfortunately there we a few down falls/ for a first time cruiser with Norwegian, I did not know how the picture package worked, I wasted my money. in order to fulfill my package I had to purchase families pictures from thier folders or I would have lost my money. I was not aware we would not be tied to the dock at some of the ports we hasd excusions. tendering from the boat to port and back was not a pleasant experiance in Roatan. it was not handycap friendly in my opinion even though the could trasport the handy cap. Also, a suggestion for the ports, golf carts for the people who cannot walk that far. A older woman in Cozumel was trying to push her husban in a wheel chair as she was tring to hold onto a walker at the same time. This was too difficult for her. the walk for my fiance was tiring he has a heart condition abnd does not breath well. Overall, I would do this again even if I never got off the ship! Read Less
Sail Date November 2019
Our mixed-age family and friends group of 14 had a fantastic time over Thanksgiving week. The kids had plenty of activities, the adults plenty of sun. Everyone commented on how beautiful the ship was. After nearly two years in service the ... Read More
Our mixed-age family and friends group of 14 had a fantastic time over Thanksgiving week. The kids had plenty of activities, the adults plenty of sun. Everyone commented on how beautiful the ship was. After nearly two years in service the interior remains flawless. The "Easy" drink package was a nice surprise, no awkward paper receipts, bartenders who knew you just asked if you wanted another. Our waiter and assistant in the dining room were top notch. They went above and beyond to keep all of us happy, especially the kids. Our cabin steward was as good as any we've encountered, and the condition of our cabin was great. The entertainment was great fun, incorporating the stunning athleticism of the circ performers into each show. A nice break from the Las Vegas style shows we no longer attend on other lines. MSC gave us their highest status -- Diamond -- to match our Princess Elite status, and we enjoyed a nice gathering with the MSC officers. Enjoyed this even though MSC's "status match" program is a one time good deal. This was our 54th cruise and one of our best. One request from the kids: more soft serve ice cream! Read Less
Sail Date November 2019
Thanksgiving cruise week. Fully packed. 5500+ people on board, plus close to 2,000 crew. We never really felt there were too many people on board, except when you first board, and everyone runs to the nearest bar or restaurant on the ... Read More
Thanksgiving cruise week. Fully packed. 5500+ people on board, plus close to 2,000 crew. We never really felt there were too many people on board, except when you first board, and everyone runs to the nearest bar or restaurant on the promenade, which was the mistake we made. Once dinner time rolls around on the first night, everyone is spread out throughout the ship. You would have no idea how many people are on board. We had reservations for the main dining room every night, but were traveling with 2 other families for a total of 12. The first night we spoke to the Maitre'D and explained we would like to all be together, and they accommodated. Didn't expect them to but they did anyway. Dinner was excellent every night. From appetizer through desserts. I don't know why people wanna spend extra dough on the fancy restaurants- I never think it is worth it. If you can ask for Noel, he was the best server. Always accommodating. Lots of extra lobster tails on formal night, and anything else you wanted was available. Shows- Mamma Mia was very good- talented singers for sure. Ice show was surprisingly pretty good, Ocean Aria was almost Cirque du Soleil good. I would rate it a 9 out of 10- highly entertaining. Do yourself a favor- sit in the front row (splash zone). We went last minute and that was the only thing open- it was SO worth it. I would have been disappointed if we did NOT sit there. Blue Planet was meh. Excursions- St. Maarten took the Golden Eagle Sailaway Catamaran snorkel and beach. One of the best I've ever done, and I've done this kind of thing 3-4 times before. Water was clearest I have ever seen anywhere, warm and inviting. Lots of rum punch and beer after snorkeling. Even brought it on the beach. St. Thomas- been there before. Half day, just walked Old San Juan. It was ok. Coco Cay- Wow. RC outdid themselves here. All food included (tacos were excellent). Drinks included if you have the drink package (who in their right mind doesn't buy the drink package if they expect to have more than 4-5 drinks a day/night?) Casino was good but kind of smoky, even in the nonsmokers section, so be forewarned. Bars were good, waited maybe 10 mins once for a drink at wipeout bar by flowrider. Keep in mind, every bar you go to they are making specialty drinks for every person, so have some patience. Any other time I needed a drink it was in my hands within minutes. Sorrento Pizza- had it before on another RC ship last year and it was terrible. I wish it was terrible this time- it was some of the best pizza I ever had, Dangerous being open til 3 am too. The hot dog bar in the aft was excellent as well. Maybe I am easily impressed, but generally we eat pretty good food, and I just think they nailed it on this cruise. Bottom line- if you are reading this wondering if you made the right choice (after reading so many negative reviews), don't worry, unless you are a hoighty toighty complainer looking to complain about SOMETHING. If you are a laid back person, this cruise will be great for you. Enjoy!! Read Less
Sail Date November 2019
Another amazing experience. We have come to expect this from Princess and they deliver every time. From the Rooms to the dining, Gameshows to the pool, the entire time was great. My 9 year old son loved the play areas for the kids, and ... Read More
Another amazing experience. We have come to expect this from Princess and they deliver every time. From the Rooms to the dining, Gameshows to the pool, the entire time was great. My 9 year old son loved the play areas for the kids, and the sports deck was a hit for us as well. We enjoyed Bingo, and tried to hit every trivia event. That was alot of fun. The Chef and Matire D were impressive in their live demonstration. We did not do any gambling of shopping but we could see there was plenty. They even had a Black Friday Sale to compare to any other retail outlet. The Entertainment Staff were really the ones that shined throughout the experience, but the Chefs and Wait Staff were outstanding. The sit down dinners were one of our favorite times of day. We can sit down, and enjoy wonderful meal with tastes we may have never had. Out on deck there was always something going on, or just relaxing by the pool it was perfect. Anything we needed was right there, and the Pizza & Burgers were on point. Everything was outstanding on this and all my other cruises with Pricness!!!!! Read Less
Sail Date November 2019
The services staff have been the best I have experienced. They were very friendly and attentive. The room design is excellent. We did not have a big room, but it had a lot of "small" area for putting small items, considering that ... Read More
The services staff have been the best I have experienced. They were very friendly and attentive. The room design is excellent. We did not have a big room, but it had a lot of "small" area for putting small items, considering that I have two boys with lots of small toys. Even the bathroom has five shelves! It is also convenient to get to any deck and lounges onboard from our room. The number of elevators are more than enough for all the guests. There is only one complaint: my 10-year-old's would really like to do the Laser Tag games and the race tracks, but they were not allowed, even when signing up with me. I wish there were similar activities that “medium" kids could have been able to participate in, although I understand the safety concerns from the staff. Overall, I cannot expect a better cruise experience. One of my boys felt so sad about leaving the cruise that he even shed a lot of tears! He really loves the crew onboard and would LOVE to see the same crew members the next time he travels! Norwegian has done a great job!!! Read Less
Sail Date November 2019
My friend actually won this cruise and asked me to go with her. I was thrilled to have this opportunity to enjoy this beautiful ship and meet new friends along the way. I was a little shocked when we were boarding the ship and they handed ... Read More
My friend actually won this cruise and asked me to go with her. I was thrilled to have this opportunity to enjoy this beautiful ship and meet new friends along the way. I was a little shocked when we were boarding the ship and they handed us a piece of paper that explained the situation regarding the nonavirus but was quickly calmed by the explanation of them scrubbing down the ship before we could get on it. When we were finally able to enter we were greeted by sanitation stations all over the ship, some were people physically squirting sanitation on our hands and others were do it yourself stations. I was amazed at seeing the employees literally scrubbing down the walls and handrails to our stateroom twice a day. We were lucky enough to have a cabin with a balcony and the cabin was great. Honestly I was thinking it would be so small you could barely move but it was spacious and well thought out. Despite the situation I thought that the crew really did everything in their power to keep all of the people on this ship is safe as possible. I had a really great time on this beautiful ship and would diffidently recommend anyone to enjoy this ship and crew. The cruise director Roberto and Assistant cruise director Bianca were amazing at keeping everything so lively, fun, and entertaining. I have to give a shout out to a couple workers in the Garden Cafe. The food was surprisingly good with a good selection for different pallets. The special shout out has to go to June, Clyde and Mark because they were friendly and kind and were always willing to help whenever they could. Thank you all for making this cruise amazing. Read Less
Sail Date November 2019
We booked this cruise in July for our family of 4, including a 16 year old son and a 20’s something daughter. My husband and I had cruised on Royal Caribbean (Navigator) about 7 years ago and loved it and wanted to share a special ... Read More
We booked this cruise in July for our family of 4, including a 16 year old son and a 20’s something daughter. My husband and I had cruised on Royal Caribbean (Navigator) about 7 years ago and loved it and wanted to share a special vacation with our kids this time. When we booked this summer there were no more balcony rooms available so we choose adjoining interior staterooms without windows. We figured we wouldn’t be in our rooms much, anyway! We really wanted one of the Oasis class ships due to all the bells and whistles, since we had some youthful cruisers along and we chose Thanksgiving week to coincide with school and work time off. So the Allure it was! A few weeks before the trip we were emailed that we could “Royal Up” and bid for a better room. We decided to go for it and got both rooms upgraded to ocean-view balconies! Super excited because we paid less for these than we would have if we had booked them originally. Our rooms were no longer next to each other, but this was not an issue since our kids are older and we were on the same floor and pretty convenient to one another. Also, the RC app worked great for texting one another all week so we did not purchase “Voom“ and didn’t miss it one bit! The upgraded rooms were probably the biggest treat for us since we LOVED the balconies for viewing the beautiful Caribbean sunsets, having our coffee in the morning, and just watching the action as we sailed into and out of the ports-of-call! We flew into Ft. Lauderdale the day before and enjoyed a beautiful day on the beach there, (very impressed with the North Beach area) then took an Uber to the cruise terminal around 11am on Sunday morning. We were super impressed with how quickly the embarkation process went. We were on the ship within 30 minutes of being dropped off and didn’t even have to touch our luggage, other than our backpacks and carry-ons. (Yay - because I packed way too much stuff!) Once we boarded the ship we headed for Guest Services to book the shows that I wasn’t able to pre-book (I had waited until about 2 weeks before and a lot of the slots were full, but they always hold a few hundred seats for booking while on the ship) ate lunch, and were in our staterooms by 1:00 with our luggage arriving by 4 - 5pm. The rooms were clean and comfortable and our location (on the 6th floor and near the aft elevators) was perfect, quiet, and super convenient all week long! We were all impressed with how strong the water pressure in the showers was. Both stateroom attendants were wonderful and friendly as well. On our first cruise we did the late dining in the MDR and loved eating all week at the same table with a fun group of cruisers from all over the world (it was a Mediterranean cruise and had many more international passengers and not so many kids due to time of year-October) But for this cruise we chose “My Time Dining” and I was uncertain if we’d have long waits because a few nights we didn’t have set reservations due to shows we wanted to attend. On the first night we showed up around 5:45 to get a table before an 8:00 show. That was the only night we had to wait, and then only 5 minutes and we were seated. The rest of the week we showed up on or about 15 minutes before our reserved time (or just whenever we wanted on the nights with no reservations) and each night we got right in and they sat us in the same area, with 2 great waiters that took good care of us and were delightful to get to know! We didn’t buy any of the specialty dining packages and were content with our evening meals in the American Icon MDR. We were actually very pleased with the food and the service. The formal nights were fun and as dressy as you wanted them to be. Also, they did serve a traditional Thanksgiving dinner if you wanted that on Thursday. We went to all the shows and especially loved Mam Mia (amazing) and the Headliner show with the Mo5aics - also amazing! The diving show, ice skating show, and Blue Planet were great, too. We’re not drinkers but we really enjoyed hanging out in the clubs and bars when there was trivia (super fun), karaoke, or live music to listen and dance to! The activities and sports features on the ship are amazing. My son spent most of his time on the basketball court but we all enjoyed the zip line, pools, flow-rider, and rock climbing wall. The basketball court was occasionally used for soccer or other games so sometimes not available, to his dismay! He didn’t hang out much in the teen club (too introverted) but they had lots of nice activities there too. We girls loved the spa ( they have some pretty good discounts for massages during the week-still expensive but sooo relaxing!) and we all used the gym and running track. (The very back of the track -deck 5- has a few chairs and provides great views while sailing and is usually quiet & not crowded!) We tried room service for breakfast, as well as Johnny Rockets, and the MDR. All were fine. The MDR had a nice buffet each morning. We lunched in the Windjammer, the Solarium Café, and Sorrento's. Getting an early morning hot cup of coffee from Boardwalk Donuts (6j or the Cafe Promenade (5) was super convenient from our location on the ship. I constantly saw the cleaning crews wiping handrails, door knobs, windows, tables, & cleaning the public restrooms and the ship seemed super clean all week. I was surprised to see so many families with small children but they all seemed pretty well behaved and it looked like they were having a blast in a very safe and fun environment. I think a lot of families chose the early (5:30 seating) in MDR so most of our mealtimes were relatively quiet! My husband and son did the “all access tour“ ($130 each) and loved it. It took them all over the ship. My daughter and I did the galley tour and champaign brunch ($30 each) which we enjoyed as well. Our galley tour was not as thorough as the guys’ tour but still very interesting and brunch was delightful and leisurely and we really enjoyed chatting with the other cruisers over brunch! Our favorite part about cruising is the time at sea and this trip was no exception, The days and nights can be as relaxing or as entertaining and exciting as you want to make them. There is never a lack of things to do. We hardly ever felt this massive ship moving and we were never seasick, nor did we need bug spray-but sunscreen, yes! Our first stop was the island of St. Maarten where we took the horseback riding tour and enjoyed our time there, especially cooling off in the ocean with our horses! Then we just strolled the streets and enjoyed the beautiful beach. Lunch at the Hard Rock Cafe was good but pricey and the service was pitiful. We were pretty disappointed with that choice, wishIng we had chosen a no-name local cafe and had tried some tasty island food! It was Thanksgiving Day when we were in port at San Juan so the National Park Historic Sites (El Morro fort & castle) were closed. We just walked around, enjoyed the views and were really quite pleasantly surprised ant how nice Old San Juan was. (No evidence of hurricane damage here!) The architecture is beautiful, colorful and we enjoyed checking out the local stores. Several were open for tourists! All these sites are just a few minutes’ walk from the cruiseship port. Another plus was that our cell service worked in PR so we got in a few emails and texts back home for holiday greetings! We only had a half day there, and truthfully, we would have really enjoyed a full day in San Juan and maybe a shorter day at St. Maarten. Our last day was spent at RC’s “Perfect Day at Cocoa Cay”! What a pretty, clean and colorful island. RC has done a great job of developing this island and we loved our day there. It was safe, sunny and pleasant (75*) but the water was pretty cool! We did the reef snorkeling boat tour AS WELL AS purchased a full-day thrill waterpark pass. Biggest tip here!!! If you’re spending the money on a full day pass, don’t do any other tours! After exploring the island and sunning a bit, we spent about 2 1/2 hours on the tour and had only about 2 hours overall for the waterpark. We didn’t get onto the island until 11:00 am and had to be back on the boat at 5:30 pm. We only ended up doing 2 special slides due to the long lines and by the time we were free to eat lunch the grill had closed up for the day! So, do one or the other, or just a half-day pass, and save yourself bundles! Also, the waterpark only wanted to see our sea passes, not the tickets, while the boat tour only wanted to see our tickets, not our sea passes! So FYI, have both with you at all times to avoid running back and forth from your chair or locker! And bring cash! We wanted to upgrade our snorkel masks to full-face masks on the boat and they only took cash- $10 per person, which we barely had, not thinking we’d need cash there. The snorkeling was nice, and the water beautiful & clear but not nearly as colorful as Hawaii or Honduras, so a little underwhelming. That tour (1:45-4:00) was longer than it needed to be with a lot of down time after the snorkeling and everyone was freezing!! They did give us a glass of (rum) punch and let us wade in shallow water on a nice sandbar. The guides were interesting, fun, and informative! The Cocoa Cay beaches and pools were beautiful, with plenty of shade trees, free chairs and free lockers, as well. You must check out your towel(s) from the boat and return them to the boat but you can exchange the wet ones for dry ones all you want while on the island. Disembarkation was also very easy. We needed to get off early to catch a 9 am flight and that was no problem altho you will get off quicker if you roll your own luggage off, (6:30 on). Next time I’ll definitely pack lighter! We were group # 2 and were able to leave the ship by 7:30. I think 9:30 was the latest anyone got off. Fortunately for us, our flight was delayed about an hour so that really helped, but no lines and taxis waiting right outside were a real plus! A $15 ride to the airport and we were off with an hour to spare! All good things must come to an end but we look forward to another cruise with Royal Caribbean some day and would highly recommend this cruise for families! Read Less
Sail Date November 2019
Liked the size of ship, have done mega ships like Harmony and I have had enough of those ships. You can’t hear yourself think. Edge was quality from the veranda cabin with great technology. Large bathroom. Probably the largest on any ... Read More
Liked the size of ship, have done mega ships like Harmony and I have had enough of those ships. You can’t hear yourself think. Edge was quality from the veranda cabin with great technology. Large bathroom. Probably the largest on any ship I have been on. Great pool. No signing out for towels. Beautiful hot tubs, best jogging track on any ship, quality gym, great regular restaurants not just the speciality ones. Easy getting on ship and fastest departure ever. I didn’t see a drunk the whole time. And didn’t see passages that were to large for the showers in their cabins using the hot tubs to bath. The Edge was quality from beginning to end. The ports of call are up to the passengers to figure out not the cruise line. This was a true vacation. We left the ship like we actually were on a quality vacation. If you want loud music, wall to wall passengers, constant turmoil and noise then this is not the cruise for you -try Carnival, Royal or Norwegian.c Read Less
Sail Date November 2019
To sail in Assam down the wide and wonderful Brahmaputra at sunset is a magic like no other. Balm for the soul. The antithesis of city living . The whole thing was a treat: the empty beauty of this ever changing riverscape as well as ... Read More
To sail in Assam down the wide and wonderful Brahmaputra at sunset is a magic like no other. Balm for the soul. The antithesis of city living . The whole thing was a treat: the empty beauty of this ever changing riverscape as well as the grace and aimiability of these resourceful village tribes people, constantly made aware of the bounty of nature - and its opposite, the very real threat of destruction specifically via monsoon and land erosion. Hardworking people - a privilege to meet them all - and yes, the jute factory too was an experience in harsh reality. Dickensian. Our eyes opened and interest stimulated. We stopped too for the Khaziranga National Park - getting up so early to get there, seeing the kids on their way to school at 6am - seriously. As well as all manner of animals ( for instance the incongruous looking Indian one horned rhino... seeing is believing), the park was teeming with birds. I can normally never distinguish them on the trees, but with the aid of a patient guide and excellent binoculars hired from our boat - I saw a myriad of beautiful birds. ...and back on board - a hot towel, a drink , all outdoor shoes cleaned and promptly delivered back to cabin. Great laundry service. and the food was superb as well as lavish- both Indian , which was irresistible, and good European style food too - something for everyone. The trip was worth it for the food alone! Too, we enjoyed our wonderful host , Neena, whose high standards are reflected everywhere, particularly in the friendly and helpful staff. Oh - and before I go - the best thing, don't miss it - yog (!) on deck 8 am. with Neena - most enjoyable and you don't even need to be fit to do it ! Thank you for the experience of another world.- and one final word - you will see the chart below, the cabin was average, but it was fine with a good shower, and all efficiently cleaned - don't let this rating put you off a splendid trip Read Less
Sail Date November 2019
We traveled the week of Thanksgiving, the boat was packed but never felt crowded. The shows were top notch and enjoyable. They had a great jazz band (Les DeMerles) at Jazz on 4, Grease was well done and the performers outstanding. We ... Read More
We traveled the week of Thanksgiving, the boat was packed but never felt crowded. The shows were top notch and enjoyable. They had a great jazz band (Les DeMerles) at Jazz on 4, Grease was well done and the performers outstanding. We dined at Wonderland, Central Park 150, Izumi, Jamie's, Chops and last but certainly not least, Solarium Bistro. First day on, we had lunch at Chops. One of the best meals of the cruise and excellent service from Bojan (from Serbia) started our cruise on a happy note. Wonderland was a unique experience and our server, Kevin made sure we enjoyed every minute of it. Solarium Bistro for dinner (included in cruise price) was great and we only wish we'd tried it sooner. It also offers a nice buffet for breakfast and lunch. Dinner is a combination. We had a server offered select items from a menu, but could also partake of a well stocked buffet offering entrees, salad, sides, desserts. Not many folks seem to know about the Bistro, but if they discover it, I'm sure they'll start going there again and again. Our meal at Central Park 150 was wonderful. One of the best meals on the ship. We dined a few nights at Coastal Kitchen and were pleased, and we ate most breakfasts there as well. Actually, the only meal onboard that was a disappointment was Jamie's. We all selected something different and none of us enjoyed the entrees enough to finish them. The appetizer plank that came out first was plentiful and better than the main courses. We were in a Grande Suite, #14660. While not crazy about the wall in the center that divides the bedroom from living area because it makes the room seem much smaller than the same suite on the Freedom, the division did come in handy for giving our son some privacy for his sleeper sofa when pulled out. If we sail the Harmony again, we would not book deck 14. We've been on upper decks before but never experienced as much noise as we did on this cruise. Fortunately, we weren't in the cabin enough for it to affect our pleasure with the ship. Our steward, Marcelino (from Guam if I recall correctly) was the best we've ever had. He was accommodating without being intrusive and always seemed to know what we needed before we realized it ourselves. That man was a gem! A word of warning regarding charges to your room. Check them regularly! We were overcharged $30 for a tour on the ship, had an $18 charge from one of the restaurants & hadn't purchased anything there, and there was almost $23 charged at one of the bars or shops by the pools that weren't ours. So we had to get in line and get those straightened out. They were pleasant about it, but still had we not pulled up our account on the tv, could have paid $71 for nothing! Would we sail the Harmony again? In a heartbeat! It truly was a magnificent ship and a wonderful cruise. Read Less
Sail Date November 2019
There were 8 of us celebrating the life of my mother in law. She loved to cruise! We all had a great time and lots of fun! Good entertainment, fabulous food and much to do. Not much for children to do on this cruise. Speciality ... Read More
There were 8 of us celebrating the life of my mother in law. She loved to cruise! We all had a great time and lots of fun! Good entertainment, fabulous food and much to do. Not much for children to do on this cruise. Speciality restaurants, Teppanyaki and Cagneys were exceptional! I wasn’t pleased with Moderno because of very slow service and they just couldn’t get it together. There is something for everyone on the cruise. The boat was plenty big for family! We had a wonderful week! Getting on and off the boat were stress free and organized. We had set dining times each day because I made reservations for each night before the cruise. This is a must! You may not get in the speciality restaurants if you wait until you get on the boat to make reservations. You may want to take a surge protector to plug in your phones, CPAP, etc...hair dryer, shampoo, conditioner and soap are provided. We had the soda package and water package. Worked out great! Worth the money! We had excellent service in the Aqua dining room! Koma was so attentive. Each night, you get a daily schedule of the events taking place the next day. We had a very memorable time! Thank you! Read Less
Sail Date November 2019
This was a complimentary cruise booked through casino services. The ship layout is user friendly as it follows the 678 model most of the NCL fleet does. Our cruise was the inaugural Caribbean cruise for the Encore. It was during ... Read More
This was a complimentary cruise booked through casino services. The ship layout is user friendly as it follows the 678 model most of the NCL fleet does. Our cruise was the inaugural Caribbean cruise for the Encore. It was during Thanksgiving week with a full compliment of guests. Needless to say the crew experienced a baptism by fire. From our perspective he crew and ship performed beautifully. The only complaint we had regrading the ship and our cruise experience was specialty restaurant and entertainment bookings. This was our 16th cruise with NCL and the second time we have purchased the specialty restaurant package. Fortunately I pre-booked our five dinner reservations several months prior to boarding. We could not get our desired times however the land based staffer informed me NCL only pre-books 25% of the restaurants prior to boarding and we would be able to book our desired times when we boarded. This was not the case. The earliest available reservations for all of the restaurants was after 9 P.M. Also the on-board booking area was crowded and the lines moved slowly. I unfortunately did not pre-book our entertainment. Every show was booked solid. We could see any of the featured shows. We booked a mini-suite. The cabin was well appointed and roomy. The bathroom was larger than any other we have experienced. As indicated earlier we booked this vacation through casino services. We spent a significant amount of time in the casino. This ship has a designated smoking section. The ventilation in the smoking area was good. Bar service in the casino was the best I have experienced on an NCL ship. My only complaint about the casino was the noise level. The smoking area is relatively small. The volume of several banks of slot machines were apparently set at the maximum level. IT WAS UNREASONABLY LOUD. The dining on board was incredible. The service in the main dining rooms and specialty restaurants was second to none. The quality of the food and presentation was wonderful. Spa service was excellent. The fitness center was overwhelmed with passengers. Boarding and disembarkation was effortless. We traveled with our teenage daughter who enjoyed the teen club. Read Less
Sail Date November 2019
We sailed on Mariner of the Seas over the Thanksgiving holiday. We are a family of four, with kids ages 6 and 9. We had perfectly fabulous time. We really enjoy cruising and have been on several cruise lines, but we really prefer RCI. ... Read More
We sailed on Mariner of the Seas over the Thanksgiving holiday. We are a family of four, with kids ages 6 and 9. We had perfectly fabulous time. We really enjoy cruising and have been on several cruise lines, but we really prefer RCI. I’ve read some pretty bad reviews of Mariner; I really think those folks are grumpy. We sailed on Mariner 13 years ago. She is a little older, but still in great shape and provided a great cruise for us. I would be happy to sail on her again. We downloaded the app and checked in online before the cruise. We used Park Port Canaveral. We had to wait about 15 minutes for the bus, which was very unusual. I would be happy to use them again. If you make reservations online before, there are usually coupons. Checking in at the port was very easy since all the documents were already ready. We were on board within minutes. We arrived around 11:30 and went straight to the Windjammer for lunch. Yes, it was crowded, but we just go with the flow and don’t let it bother us. My husband just raved about the seafood stew in the Windjammer on the first day. There were huge chunks of lobster. Plenty of variety for everyone on the first day. We set off to explore the ship and find our stateroom. Great fun in the afternoon. Service in General: We thought the service was really great all over the ship. Dining room, windjammer, stateroom attendant, in the casino, on coco cay, in other lounges… we never had an issue. Not sure waiters are “enthusiastic,” (as the survey asks) but provide great service overall. Someone was ill and needed to evacuate to the ER, so the ship went into the Miami port for a bit the morning of our day at sea. We thought this was great service for whomever was ill and it was a beautiful port to visit. We enjoyed it and hope whoever was sick is well. Ship Activities: The kids loved the hammocks, climbing-thing, and Sky Jump on Deck 12, aft. We spent a lot of time out there. Our son did the water rides and didn’t rave about them ...which we kind of expected. We did the same water ride on the Harmony and it was very slow and actually kind of boring. Nothing can compare with the AqauDuck on the Disney Dream. If I was not so cheap, I would book another Disney Dream cruise, just to ride the AquaDuck. RCI needs to step it up with water rides on the boat, but this is a very, very picky complaint. Our son liked the rock climbing wall. If you can catch these things when they first open, the lines are a lot shorter. The hot dog stand should not be missed!!! Main Dining Room: We like RCI food and are always happy with the meals. The french onion soup is better than neighborhood cafes. There was also a special menu for Thanksgiving. We ordered one of everything and passed around family style. It was great! The main dining room also has a delicious buffet every morning (except the last morning) in addition to table service. We much prefer the MDR buffet to the crazy Windjammer. We were able to visit the MDR for one lunch and were happy the Tutti Salads were back. And, it included a delicious buffet. Just skip the Windjammer when you can! Casino: The Cruise Compass has $3 Blackjack in the casino once a day. I had to miss a bit of dinner to make sure I was able to play. One day I showed up to play for $3 and there was not a table open. I explained to the pit boss the Cruise Compass showed low limits and they were very happy to open a table. Great service. They had a whole table full in no time and it was very fun. If you play less than $10 on the $3 table, you must play $2 and the $1 side bet. When the side bet hit, it was nice… just didn’t happen too often. My husband hates the side bets, but I was just happy to play for low! The craps pit opened around 7 or 8pm, but did not start hopping until 9:30pm or so. The minimum was $10. Very fun and I did well at the craps pit. Diamond Lounge: Fabulous service, great drinks, and it was nice no one gave us a hard time that we were exiting out the “emergency door” to keep an eye on our kids. The menus were wrong each night… but that is very, very picky. Thank you for the great service. Spa: The prices were not so awful and there were specials every day. There are also slight discounts offered on Port Days before 11am, I think. I would wait to book until you get on board so you can get a better deal. Photos: Much improved with the addition of touch screens. We were able to see our photos easily without having to search or evens speak to a human. Shows: The Headliner Show (Art Themed) was just ok. My son and husband left early and didn’t care for it. But, after you’ve seen the RCI show Columbus and Beauty/Beast on Disney, nothing else can compare. The ice skating show was pretty good. It was a little long for the kids. The juggler was terrific! Nassau: I think I’ve been to Nassau at least 15 times in my life. Even though it is not a great port, there is always something to do… you just have to look. This time, with the kids, we wanted to keep it low-key. So, we made arrangements for a Day Pass to the Hilton British Colonial right there, by the port. I’m not sure I would recommend this hotel/day pass. If you have low expectations and are ok with a bit of construction next door (it was not that bad), then you may want to check it out. The pool is nice, the grounds are nice, and the beach is pretty good for being so close to the port. Our kids had a blast with the kayak, even though we could not go very far. With the Day Pass, you get access to most everything and $40 per adult in food/drink credit and $20 per kid. The only problem was…. It took FOREVER to get a drink or service, or food. In fact, we didn’t get our food. We had a fabulous morning, but were still waiting after an hour and 10 for Kalik and food. So, we asked the front desk if we could just bail. They were kind enough to credit us back the food credit, which we thought was very fair. Then, we hightailed it back to the windjammer for a great late lunch. In all, it worked out for us, but I won’t be going back. Coco Cay: We have also been going to Coco Cay once/twice a year, for about 15 years. We loved Coco Cay back when there was nothing… but what RCI has done is truly magnificent. Coco Cay blows the two other islands (Castaway Cay with Disney and Norwegian’s island) completely out of the water… there is no comparison. Coco Cay is clean, easy to navigate, not too much walking, and super fun. We could not get over how big the pool was (I think I heard the biggest pool in the Caribbean). The pool was unbelievable. The food and drinks on Coco Cay were also the best we had the whole cruise. I think I ate about five small ribeye steak sandwiches. There is also plenty to do that was “free.” We didn’t buy the water park passes because our daughter is not tall enough. But the water park looked very fun. Yes, there were long, long lines. I would guess going first thing in the morning at 8am, would be best to avoid the lines. But, even without the park pass, the kids enjoyed the huge pool, the beach, the splash pit, and the pirate ship. There were always plenty of places to sit and we found a lot of shade too. I wish there were slightly cheaper options for cabanas. I was watching them online and I just can’t stomach paying over $600 for a cabana. Two years ago, we got a cabana for about $200 and it made for a lovely day. But, this option does not exist anymore (or maybe not yet again). I’m glad we did it when we had the chance. We have even planned our next cruise itinerary around going back to Coco Cay… it's that great! The Beach Club opens in Jan 2020 and I can’t wait to see what that is, because it's located on the nicest part of the island IMH opinion. You may also want to snag a map of Coco Cay on board the ship to get the lay-of-the-land before getting onto Coco Cay. But, there are also plenty of workers in yellow and red shirts to help you around. Can’t wait to go back! Disembarking: Was the best we’ve ever seen it. And, we have waited, and waited, and waited in some very, very, very long lines. The line was shorter, kept moving the whole time, and the facial recognition/passport procedure is life-changing. Thank you for speeding this up!! I always dread the disembarkation line, but it was a pleasure! Now I don’t have to dread that line anymore! In all, it was a great cruise and I would highly recommend RCI and Mariner of the Seas. We can’t wait for our next RCI cruise. Hope this was helpful and thanks for reading. Read Less
Sail Date November 2019
We drove down from the Atlanta area on Saturday, November 23 and checked into the Country Inn and Suites. We reserved the Cruise Park and Stay package, which I highly recommend if you drive in. We wanted a little down time before we sailed ... Read More
We drove down from the Atlanta area on Saturday, November 23 and checked into the Country Inn and Suites. We reserved the Cruise Park and Stay package, which I highly recommend if you drive in. We wanted a little down time before we sailed away on Monday for our Thanksgiving cruise. We played Putt-Putt, shopped, went to the beach, etc. Great hotel, great staff. I recommend going to Preacher Bar if you get the chance. It's a brief walk from the hotel. We reserved the Cruise Park and Stay package, which I highly recommend if you drive in. We chose this particular cruise for the ports, the convenience of Port Canaveral, and, since we were bringing our adult children and grandchild - the price couldn't be beat! Plus, I didn't have to cook on Thanksgiving :) We are Platinum members with Carnival, having sailed with them on over 20 cruises, but this was our first sailing on a Fantasy Class ship. I will say, though it was smaller than most of the ships we've been on, we never felt cramped or too crowded, nor did we feel the movement/rocking that others have mentioned. We had perfect weather and perfect seas for the entire cruise. Port Canaveral has embarkation down to a science. We've never boarded a ship in 15 minutes - EVER! After reading all of the negative reviews I was a bit concerned, but when we boarded, I knew we were going to be just fine. The ship is a little dated and a little rusty; but was clean. We booked inside cabins, which were just fine - plenty of room and well maintained by our cabin stewards. We enjoyed the Sea Day Brunch, the Deli, and of course the ice cream/frozen yogurt. Guy's Burger Joint was great, as always. We always seemed to miss The Blue Iguana since it was only open for limited hours. Jen, the Cruise Director, was amazing. She has the perfect personality for the job! We saw two great comedians in the Punchliner Comedy Club, and only went to one musical production - DIVAS. It was O.K. Our ports were Amber Cove, D.R. and Grand Turk. We didn't book and excursion in Amber Cove, choosing to instead hang out at the cruise port at the pool. We did reserve a poolside cabana at Margaritaville in Grand Turk, which was a great experience. I highly recommend it - we had great service, air conditioning, privacy. Just perfect. We won't think twice about booking another sailing on a Fantasy Class ship in the future. All in all, don't let the negative reviews sway you from booking on the Elation, and remember, a vacation is what you make of it. Go out and enjoy yourself - it's better than being in the office for a week. Read Less
Sail Date November 2019
The ship was very clean and I appreciate the crew manning the buffets to spray every single person's hands with sanitizer. People are gross and I'm positive the majority of them had no intention of washing their hands before ... Read More
The ship was very clean and I appreciate the crew manning the buffets to spray every single person's hands with sanitizer. People are gross and I'm positive the majority of them had no intention of washing their hands before handling serving utensils that a thousand other people would need to use too. There were even hand washing stations in the buffet areas and I never witnessed anyone, other than myself, using them. Our stateroom was nice and the stateroom steward (if that's the right title) was very friendly. I don't recall his name, but he was great. In fact, everyone on the staff were very, very friendly and would go above and beyond to help wherever needed. The only con for the ship was the lack of an adult only area. We've been on other cruises that have an entire section with a separate buffet and pool deck for adults only. No screeching, whiny kids putting their snot covered hands on everything. Not a fan of kids when there's no space to escape them. Read Less
Sail Date November 2019
Fabulous entertainment. The nightly shows in the Royal Theatre were great.Comedy show was funny. Ice skating show was fun.. skaters were very talented. Once Upon A Time was my favorite..singers we’re amazing Food- breakfast was ... Read More
Fabulous entertainment. The nightly shows in the Royal Theatre were great.Comedy show was funny. Ice skating show was fun.. skaters were very talented. Once Upon A Time was my favorite..singers we’re amazing Food- breakfast was terrible.. lunch was good.. dinner was great! The wait staff in the dining areas were top notch. Room was clean attendant was readily available with a smile for anything we needed. This was our first booking with Royal Caribbean (2 others were with Carnival)and we were not disappointed. The ship seemed to be just the right size.. big enough for a lot of activities and not be worn out from too much walking. Do not really have any complaints but if I just had to have 1 it would be the muster drill.. it took longer than expected and could have been a little more organized. Probably more the passengers fault than the crew. Embarkation and disembarkation went smoothly. Overall Great experience!! Read Less
Sail Date November 2019
We started in Phoenix and drove to San Pedro the day before our cruise. We were routed thru Yorba Linda and decided to see the Nixon Presidential Library. The stop was well worth it. We did the stay and cruise package at the Crowne ... Read More
We started in Phoenix and drove to San Pedro the day before our cruise. We were routed thru Yorba Linda and decided to see the Nixon Presidential Library. The stop was well worth it. We did the stay and cruise package at the Crowne Plaza. The staff there was great. The hotel is showing its age but it has the location. On cruise day I drove to the port and dropped our checked bags at about 9:30am. Went back and parked the car and waited till about 10:30 to check in. We just walked to the ship from the hotel. We had done the complete Medallion package and it actually worked! Check in was a breeze and we ended up walking right onto the ship. We were on board by 11:10. We had wanted to make reservations for the Chefs table and Winemakers dinner. It seems many of the crew had no idea what we wanted to do. We were told to go see the maître d' and he would be at Sabatini at noon. We just waited and had lunch at Alfredo's. When we checked at Sabatinis, we were told we had to call the dining reservations number to check on the 2 meals. We found out by this time, both were full and we would be notified if we were able to be included. We missed out on both so that was a lesson learned. Our cabin was B726. good location as the deck was in the middle of food or entertainment. The balcony was small but worked well for our needs. We had a great room steward, almost never saw him. We had a very entertaining comedian on the first night. The next night was singers and dancers with an operetta singer. We did not care for opera so we skipped that show. Next day was Cabo and we had a good Mariachi group preform. All of our cruises to Mexico and this was the first time we actually took in this type of show. We were not disappointed! Cabo was fun as it always is. Getting off the ship initially took about 3 to 4 hours to get most of us ashore. Tenders did run all night. We stayed out till dark and then went out again in the morning. The last tender from shore was noon and shortly after we left. We ate breakfast most mornings in the buffet and were very happy with the varied selections that were offered. We did the dining room breakfast one day and it was about what we expected. Food service and hot food. Dinners wer mostly in the buffet. We ate once in the MDR and were please with the selection. Again, good service and hot food. One night we dined at Sabatini's. This was the best meal we had on the ship. Our waiter was great and the food was delicious. Worth the charge. The cruise director and staff worked hard to keep everyone entertained. We attended a couple of trivia sessions and the Majority Rules show. This show was at the Princess Live location. This was a good location for a game that was not relying on teams. They did some trivia in Princess Live but it was awkward to have teams and work together in that room. We need 2 more Princess cruises to make Platinum and look forward to getting these done soon! Read Less
Sail Date November 2019
We live in New Orleans- so it was a perfect opportunity to go on a cheap cruise sailing out of our native port. Our group includes one young adult and two seniors. Embarking had a few hiccups for my family- we forgot a form of ... Read More
We live in New Orleans- so it was a perfect opportunity to go on a cheap cruise sailing out of our native port. Our group includes one young adult and two seniors. Embarking had a few hiccups for my family- we forgot a form of identification, so we were pulled aside and asked to wait in a side area while we asked one of our family members to retrieve the document for us at home. After we got the proper verification, everything went smoothly. The ship's decor is classic Americana culture- the floor tile complete with the American flag. The design is not as flashy as other ships, but it doesn't feel too boring. The atrium was elegant, the theater was large and accommodating, and the dining rooms felt both large and intimate at the same time. The layout was a tiny bit confusing, but eventually when we got to know our way around, we could find things with ease. There are maps/deck plans on pretty much every wall near the elevators and stairwells. The cabin we had was at the very back of the ship on the lower decks, so we did feel the occasional rumble of the engines when we docked at a port. The room literally shook a few times- that would be an issue for any light sleeper. As for cleanliness, it was perfectly fine- and the towel animals were a surprise each night. From day one, the staff onboard the Valor made us feel so welcome. Anyone from the staff in the lido deck (Rosie's Restaurant) to the fun squad (Claire, Abbey, and Sarah are awesome), to the incredible housekeeping staff- everyone welcomed us with smiles. The Cruise Director, Kevin, was hilarious and kept us laughing the entire trip. The meals in the dining room were excellent- up to the high standard that we are used to by now from Carnival. The offerings ranged from classic steak, chicken, and fish- to adventurous things like rabbit, cured salmon, ox tongue, and the like. Dining in the Lido was also surprisingly delicious- the food was hot and fresh, the desserts were tasty. You will never be bored on this ship- from activities like trivia and games to the high-production-value shows, to the parties and nightlife, there is something for everyone. The highlight of entertainment for my family was the live house band onboard the Valor, Deep Blue Soul. They played in the Redfrog Pub on the promenade (deck 5.) Check them out. You will not regret it. The vocalists really know how to put on a show, and the guys and gals playing the instruments were so talented. The itinerary for the week included stops at both Cozumel and Progreso- our family only booked one excursion for Cozumel- and it was a trip to Mr. Sancho's beach. It was all inclusive- the drinks and food were excellent, the water was clean, the beach was not too crowded, and the service was great. Overall, we had a fantastic time. I am already trying to convince my family to go back next month! Read Less
Sail Date December 2019
My husband and I absolutely loved this ship. There were lots of entertainment and there was always something to do. If you are not into their activities, then you can spend your time eating at their amazing restaurants. The Pantry has ... Read More
My husband and I absolutely loved this ship. There were lots of entertainment and there was always something to do. If you are not into their activities, then you can spend your time eating at their amazing restaurants. The Pantry has plenty of options but the food in D Angelos and Dragon Lady and Waterfront are superb. 400 Gradi has awesome pizza and meats and cheeses but you need to pay. However, the quality of their food is as best as the top restaurants in the Sydney CBD yet at half the price. D Angelos and Dragon Lady were included in the fare but were just as good too as any 5 star rated restaurant. The staff were all lovely and we throughly enjoyed their classes. All of their staff were helpful and knowledgeable and always looked happy to see you. Drinks are also reasonably priced. We didn't get to swim in the pools though and do the waterslides but they looked enjoyable as there were quite a lot of people. But it is alright as we got to swim a lot during the shore tour. Our cabin was very functional. Although it was a bit small compared to a hotel room it was in no way less in quality. Their airconditioning worked well and they had plenty of space and drawers to put all your stuff in. Their shower area even had more racks than most hotels we have stayed in which was amazing. Our room steward was very caring and was always happy to help and kept our room clean. We enjoyed the cruise so much we booked another. Would highly recommend P&O Explorer. Read Less
Sail Date December 2019

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