Family Cruises Reviews

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Poor management of passengers

Review for a Caribbean - Western Cruise on Harmony of the Seas

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ELLIOTMEDOFF
6-10 Cruises • Age 70s

We selected this cruise for a 50th-year reunion of college frat. Entry to the ship was very organized and quick as was exiting the ship at the end of the cruise, The problem was the cruise. They are not designed to handle 6,000 people on this ship. all of the venues are too small to handle the crowd. They have one main show at night but have 2 main dining sittings, Does management have ...
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Sail Date: November 2022


Goodbye NCL

Review for a Panama Canal & Central America Cruise on Norwegian Breakaway

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PH007
6-10 Cruises • Age 60s

If you are thinking of booking a cruise with NCL then just don’t, at least not before reading about the very poor recent cruise experienced and confirmed by speaking to over 100 people during the cruise This issues started about 4 weeks before departure. A quick email from the travel company, Cruise Nation in this case, ( who equally gave a very poor experience in so many ways), to say there ...
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Sail Date: November 2022

Cabin Type: Inside Stateroom


Cheated by NCL

Review for a Caribbean - All Cruise on Norwegian Breakaway

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PW48
6-10 Cruises • Age 70s

Having been on two previous cruises with NCL, which were lovely, we booked this cruise because of the ports which were shown on the itinerary. NCL left it very late, in fact too late to cancel without forfeiting 50% of our money, before telling us that there was a maintenance problem with the ship and that we had to travel at a slower speed. This resulted in the very two ports we wished to visit, ...
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Sail Date: November 2022

Traveled with disabled person


The worst HAL cruise ever

Review for a Caribbean - Western Cruise on Nieuw Amsterdam

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Lynn@ECGA
10+ Cruises • Age 70s

Just returned last Sunday (NOV. 20th) from Caribbean cruise on Nieuw Amsterdam on 14 days of the worst HAL cruise that we ever experienced. With more than 400 days on HAL ships and having sailed on this ship twice before, we never experienced anything remotely like this. In fact it was one of the worst cruises ever on any line including Carnival which can be inconsistent at best. Apparently in an ...
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Sail Date: November 2022

Cabin Type: Interior Stateroom

Traveled with disabled person


Disappointing

Review for a Pacific Coastal Cruise on Koningsdam

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Geezer Jim
6-10 Cruises • Age 20s

We lost 2 cruises due to Covid and this was our choice to use our FFC. Embarkation was a mess. We were delayed one hour in the sun, on the pier in San Diego, several passengers were affected by the heat and required the assistance of others in line, there was no Holland America presence to offer them assistance. We found the crew to be pleasant and friendly. Menu items in the main dining ...
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Sail Date: November 2022

Cabin Type: Verandah Stateroom


So many disappointments! Dining room service was horrible

Review for a Pacific Coastal Cruise on Koningsdam

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MONYMONY68
10+ Cruises • Age 20s

I sailed on this ship with the same itinerary in November, 2021 and we loved it. So, we decided to do it again on the November 5, 2022 sailing. BIG MISTAKE! Embarkation on day 1 was one hour behind schedule. We had to wait in line in the very warm sun with no shade. We were supposed to depart San Diego at 4pm. We finally made it out of the harbor at 6:30pm. Again, I don't know why we were ...
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Sail Date: November 2022

Cabin Type: Verandah Stateroom


Not the experience you would expect from the past.

Review for a Pacific Coastal Cruise on Koningsdam

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MrMuster
10+ Cruises • Age 60s

So we are on a California Coast cruise. Neptune Suite. Have not been on a HAL for 3 years. A lot has changed. New rooms and refreshed ship. That’s nice. No crowded on deck initial safety muster drill. Replaced by scanning your room card at your muster stations. Easier. If you do the Neptune Suite expecting the usual priority boarding, disembarkation, usual exclusive perks, full food selection of a ...
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Sail Date: November 2022

Cabin Type: Neptune Suite with Verandah


There are management problem on this ship!

Review for a Transatlantic Cruise on Brilliance of the Seas

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James Franklin
6-10 Cruises • Age 70s

This was our second Royal Caribbean Transatlantic crossing and what a contrast. Our 2018 trip was a real pleasure. This November 2022 cruise was plagued by mistakes. Almost every day there were last minute changes, conflicting and often duplicate scheduling of events on the ship. Repeatedly, crew made no seating or staging preparations for events. The Cruise Campus was a mess. Examples: Oe ...
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Sail Date: November 2022

Cabin Type: Ocean View Balcony


Awful ship, mediocre food.

Review for a Caribbean - Western Cruise on MSC Divina

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EALICIA1
10+ Cruises • Age 70s

Chose mostly for low price. But ship was really substandard from the start. No soap in bathroom dispenser , no washcloths, 2 towels for 3 people. We called twice in 2 hours, since we wanted to shower before going to dinner. Wound up eating in sweaty shorts since towels and soap kept not coming. No outlets by bed, so you can't charge your phone while reading yourself to sleep or answering emails. ...
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Sail Date: November 2022

Traveled with disabled person


Tired old ship. Not particularly inspiring. Frustrating online services and administration.

Review for a Australia & New Zealand Cruise on Grand Princess

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skipp201
6-10 Cruises • Age 60s

Apologies for the lengthy diatribe but context is all. Booked for this trip two years ago but was cancelled due to covid. Had the option for refund, cruise credit or go on same trip Melb to Melb on the 4th of November. Chose to go on same trip as birthday was on 3rd November. A choice we came to regret bitterly. Should have opted for cruise credit. Today’s date is Monday the "14th ...
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Sail Date: November 2022

Cabin Type: Oceanview


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