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Sail Date: March 2019
I didn’t choose this cruise it chose us. Based on my availability and the itinerary and we wanted to give NCL another go, the Escape was our only option. The specialty dining was Disappointing to amazing. LaCucina was terribly ... Read More
I didn’t choose this cruise it chose us. Based on my availability and the itinerary and we wanted to give NCL another go, the Escape was our only option. The specialty dining was Disappointing to amazing. LaCucina was terribly disappointing from the waiter to the food selection the temp of the food to taste. Wouldn’t recommend and won’t eat their again, was a waste of a specialty dinning. Bayamo was better with a good menu a knowledgeable staff and great tasting food. Would recommend and would choose it again. Cagneys.....excellent from the second you walk in, great menu, knowledgeable staff with good recommendations, food was hot, delicious and left full! HIGHLY RECOMMEND THE HAVEN.....our concierge (Adrian) was by far the best that the NCL team has to offer. 19 years with NCL and it shows. Was super knowledgeable about everything and I mean everything from the ship, to the shops, to the entertainment, to excursions. He was friendly, fun, social, sweet, helpful, accommodating and got to know our entire party (14 of us) Haven or not. I would choose another NCL cruise to wherever he was concierge simply to cruise with him again. Our Housekeeper (Gina) was my next favorite thing about our cruise. She was a doll, another over the top, go out of her way NCL A+ staff personnel. She couldn’t do enough for our entire party as they all came to our Haven suite often. She was beyond sweet and helpful. Friendly, caring and accommodating. She saw to us like a friend.and I cannot say enough about her. The two of them made the price of the Haven suite otherwise worth the money. The cruise itself nice. Didn’t get to see great stirrup Cay for the second year in a row, beginning to think it’s a non stop on this itinerary. The rest of the cruise, food was good, service was good accommodations were nice entertainment was ok. The magician was terrific. Other than that it was a “good “ cruise. Not terrific, I wouldn’t do it again. Hoping that the staff we got attached to goes to another destination that we like and than we would cruise NCL again. Read Less
Sail Date: March 2019
Cruised with a large group (over 70 people and families) and planned trip for over a year. Between the stateroom, flights, extras and on board upgrades we spent 8,000 on this vacation and felt like we were cattle the entire week. ... Read More
Cruised with a large group (over 70 people and families) and planned trip for over a year. Between the stateroom, flights, extras and on board upgrades we spent 8,000 on this vacation and felt like we were cattle the entire week. Getting on the boat: was raining in Nola and process was ok. Many people pointing you in what direction to go but otherwise went smoothly. Once on the boat you are kind of clueless as to what to do or where to go. Staterooms not open yet so do you eat? Drink? Explore? None of the crew was especially welcoming. Playing loud party music as we got on does not suppliment for genuinely happy crew members who look forward to taking care of you. While the boat is still in the Mississippi, you have to pay tax on any drinks you order. Ports were terrible. Not enough time to truly enjoy anything and not a lot of culture or excursion options. We went to a resort in Cozumel, kids had fun but the place was run down and the food was absolutely terrible, no taste at all. Belize was nice but wow do they find ways to nickel and dime you at every corner! If you have the premium beverage package be prepared to pay out of pocket all day for your drinks on this private make believe island owned by NCL. When we docked at costa maya, there were two other ships at the port. 12,000+ potential people walking around a small, crowded money trap and only 3-4 hours to do it. Absolute mess. Dining options: Here’s another chance for NCL to Create and illusion for you! Freestyle dining is anything but. They claim to have upgraded restaurants for an additional charge. The problem is, you can’t get in to any of them. You see, you have to make reservations for most of these upgraded dining options and by the first night of the cruise, our party found it very difficult to book a table at any of these places. When we finally got a table at Ocean Blue and wanted to add a few more to our table, we were told the restaurant was booked for the night. Weird considering that only 2 other tables were seated during our 2 hour meal. The real truth is they don’t want you to eat there!!! They want you at the buffet or main dining rooms. It was the best meal we had on the ship. Buffet was repetitive and main dining rooms were only ok. Also are at the sushi place and Shanghai noodle and sheehans. We also ordered room service which they charge an additional $8 to deliver your order which is nearly guaranteed to arrive way later than quoted estimate and cold. Oh and if you want a pop from room service you have to pay extra for an entire can even if you have the premium bev package. Service at the bars was terrible. Long lines and not enough staff and sometimes waiting 30 minutes for a drink order. Pool deck was crowded and pools were overcrowded. Made room to room calls and was charged $5 for each call. Tried to download the on board app but never successfully got it to work which made communication with our children difficult when they wanted to be up at the sports court or running around with their friends. They also don’t tell you the app costs $10 to download so we were billed $40 for something that never worked the entire trip. Arcade was small and another way for you to spend more money on board. The extra game shows (deal or no deal for example) were fun but again, $25 card to play and you’d think everyone might win a little something but only about 10 people won a chance to win something on the days we attended. The friendliest staff we encountered were in the duty free shopping area. Getting off the boat they herded us through the casino area which smelled terribly of stale smoke, not ideal for children or families. Overall totally unimpressed with the cruise ship, staff, and all aspects of this trip. Read Less
Sail Date: March 2019
We choose this cruise since it was leaving from Baltimore, which is only 3 hours from our home and we wanted one that went over Spring break Our Steward, Rowena, was wonderful and had such a sweet personality. She was so very responsive to ... Read More
We choose this cruise since it was leaving from Baltimore, which is only 3 hours from our home and we wanted one that went over Spring break Our Steward, Rowena, was wonderful and had such a sweet personality. She was so very responsive to our every concern. We were in room 6246 and 6252 on the Carnival Pride the week of 3/31 to 4/7/19. The ship was very clean and everyone was very helpful both times we went to Guest Services. The food was delicious and my grandson ate more than he needed to from the Pizza shop and Guys pizza. He was a little better with the ice cream but not by far. We also went to the clinic for help with sea sickness and they sold us pills for $1 for two of them and they worked wonders on my daughter. Dramamine was not helping her or her wrist patches. It was very rough. The dining room service was exceptional. I am allergic to MSG and they gave us the menu for the following day so that I could place my order and they would ensure that it was MSG free. Our head waiter, Oliver, took great care of all of us and just had a delightful personality. Dr. E was such a joy. He was so funny and so energenic and talented. The dance and singing group was excellent. The male lead was so convincing as the nerd that he played that I laughted all the way through it. We enjoyed all of the ports. I was glad that it was highly suggested that we take an excursion in Freeport so we took the Garden and shopping tour. The garden was very lovely and we enjoyed it a lot. My daughter and grandkids went on the Dolphin Encounter and loved it. In Half Moon Cay, we enjoyed the barbeque and the beach and in Grand turk, we stayed on the beach and shopped in the stores. We bought smoothies in the smoothie shop and my Grandson thought it was the best he ever had and I would highly recommend them, too. I believe it was one of the first few weeks for the crafts activities. As far as I noticed, there was only one activity. It was a travel journal notebook and you were to place stickers on it. It was obvious that this was new to everyone involved but the stickers did not stay in place on the notebook. They really needed to have glue guns or additional glue. It was obvious that noone had ever tried to put these together. A lot of people showed up for the activity and the person had to go back and get more supplies. The area that was used for the activity was just an open seating area. Additional tables to work on the craft would have been helpful. I hope to get to cruise on the Carnival Pride again or somewhere else out of Baltimore, Bermuda or the NorthEast. I would definitely love to do this again. Read Less
Sail Date: March 2019
Love NCL. Family loves to travel in the Haven. Beautiful ship. Fantastic staff. From the moment we arrived at the pier every employee had a smile and was eager to get our vacation under way. We were on the ship in less than 45 ... Read More
Love NCL. Family loves to travel in the Haven. Beautiful ship. Fantastic staff. From the moment we arrived at the pier every employee had a smile and was eager to get our vacation under way. We were on the ship in less than 45 minutes. We were in a 2 bedroom villa, room was beautiful, clean. Chris our butler helped us unpack right away and we were off having a drink and lunch before 1:00pm! The shows were great especially Choir of man! Unbelievable talent. After Midnight was very good also. Plenty of activities if you want, plenty of quite also. Therma Spa was nice and relaxing. Gym had plenty of equipment. Slides are fun... Howl at the moon wasn’t as good as it has been in the past. Cagneys was a bit disappointing. Moderno, Margaritaville,Food Republic & Tempanaki all excellent.... Our staff at the Haven I cannot compliment enough. Read Less
Sail Date: March 2019
Mind you I am writing this review based on this being my second NCL cruise experience. The ship was NCL’s Getaway.....the ship itself is a step down a tier from the Escape. This really being because the ship was a bit a smaller. One big ... Read More
Mind you I am writing this review based on this being my second NCL cruise experience. The ship was NCL’s Getaway.....the ship itself is a step down a tier from the Escape. This really being because the ship was a bit a smaller. One big upset for me being on the ship was the painters (yes you heard me right) and I’m not talking about the the artist from the art auction. Seeing the “wet paint” signs throughout the balcony’s and various parts of the ship were not attractive sights. The crew was really patching up throughout while we were on board and became obvious once we were returning to the ship from our first docking. Seeing the crew in white jump suits painting the balcony areas was interesting. Now, as for the cabin, my partner and I stayed in a stateroom with a balcony view. These rooms are pretty spacious I do have to say and are pretty much identical to their sister ship ESCAPE. The beds were comfortable, the, room was clean and cleaned regularly when asked. One small detail missed was our pool towels that were not setup in our room. We had to ask 3 times for them, and actually finally received them day 3 when I reached out to another steward. Overall we were satisfied with the room. I traveled with a party of 16 total. We had 6 dining packages included with our cruise. I will break down our dining experience per reservation: 1.) Cagneys- great wine selection, great food (lamb chops cooked to perfection), servers were very attentive. We actually did cagneys twice. 2.) Ocean Blue- now we were all very excited to try this one out as this was a new one introduced. And honestly I was more impressed with the staff and the dessert (basil sorbet), but that’s about it. With everyone in the party except 4 people, 12 of us were not so thrilled with the food. We originally set 2 reservations for this place and ended up cancelling the 2nd one and chose to dine somewhere else. It wasn’t terrible, but it wasn’t a go-back-to-place for seafood. 3.) Teppanyaki- it’s fun!! The food was awesome (shrimp and steak) super flavorful, the service was awesome!! You seriously can’t go wrong with this one! Entertaining for both adults and kids. We did this twice!! Now on to the regular eateries: 1.) Margaritaville- my lord this was terrible. You pay out of pocket for this one. You pay to be seated and pay for your drinks regardless of the drink package... and the food.....definitely doesn’t deserve a review. For something so well known, it failed in my book. 2.) Shanghai Noodle Bar- I was looking forward to this also. Sitting at the bar gives you the feel of being at a noodle bar in Shanghai sort of. You sit right up against the glass the overlooks the cooks, each of them singing and smiling. It was nice. The food was ok. I enjoyed the Spicey seafood bowel, and the potstickers! Yum! The noodles were a bit undercooked for my taste. The rice was not so much different from the buffet, not bad but also not amazing. Overall I liked this place. It does get packed so you have to make sure you are prepared to wait if you are in a larger party. 3.)O’shehanns- this was our go to place whenever we had nothing to do and no one would make a decision. I love and hate this place in a good way. Drinks are quick, the food is typical bar food... it’s a pub in itself. And it overlooks the atrium so you can get a seat looking down at the entertainment. Entertainment wise, the shows were awesome! The steampunk circus act was really cool. The comedy show from what i heard from our traveling companions was fun y, funnier with more drinks in you. :). We did not make it to the broadway-esque performance but heard it was good. I love the Deal or No Deal days. Everyone is so involved. And the newlywed/not so newlywed shows were hilarious! I know the staff try their best to keep up with everyone. However, what fell really short for me was the repetitive songs and dancing that the crew almost forcefed you if you were in the same area as them. I wanted to shoot myself. It’s almost as if they had no other ideas, but to put everything on repeat. I had to leave areas because it was killing the vibe. The nightclub Bliss was fun. The DJ’s each night did a great job catering to request. The drinks were stiff and never lacking in timeliness served. One huge concern i had overall throughout the bars was the absurd amount of teens bombarding the areas. Huge chunk of them were nowhere close to 18 years old. Security had to constantly intervene in areas to check ID’s and kick them out. I guess it can’t be helped when you stray away from your parents, but I would have certainly appreciated a bit more attention from the security aspect to ensure these kids didn’t get into any of those areas. The casino, definitely took some change from us. We had a blast gambling on board. Definitely a good down time if you have the money to spend. Cruisers beware, you can charge it all to the room!! Hahahahah. Our service on board was good and boarderline pretty good. I can say that I definitely encountered at least 2 staff members each day on this 7 day cruise that looked like they hated everyone on board. Poor things. But none the less I was pleased with everyone else!!! Now, as for the itinerary, we did the Western Caribbean which included ports: Roatan Honduras, Harvest Cay Belieze, Costa Maya, and Cozumel............ out of each stop my favorites were Honduras and Costa Maya each was cost effective and really pretty. The one draw back from these 2 were the locals in your face on the beach trying to selling you everything under the sun. But if you looked past all that, the views were amazing and the waters were gorgeous!! If you are in Roatan (West Bay Bananarama) did not miss a beat. Now, the place i was not so impressed with other than the lush vegetation was NCLs private island in Belize. Over priced is pretty much all I can say. The beaches sand was rough. Like gritty seashell, peoples and sand all in one. I was not impressed. The plus side though, the pool area looked prettt, and the zip line from the lighthouse was fun. If you don’t want to spend much, you’re better off staying on ship. The final dock was Cozumel. We ended up in Pardise Resort. This was fun for the kids and fam. They literally had a bunch of floating inflatable obstacle courses for the kids out on the ocean water. This was fun to watch as the adults were launching these kids up in the air when landing on a blown up mat. Anyone could buy an all day pass for this floating fun for i believe 35$ now for the adults that wanted to drink and eat there is an all inclusive 65$ deal. We certainly outdrank and ate here. Ha. If you paid the 65$ you also got a good discount to rent the water gear(paddle boards, snorkeling, canoes..etc) or if you wanted to keep it simple and just rent a chair it was 3$ per person. The pool was also a great place to getaway if you did not want to spend time on the beach. This is simplified..... the cruise was good. But I would not choose this itinerary again. Most of our group got a little sick from something. None of us could pinpoint where actually but we did. 2 of my party ended up in the infirmary and because of the boom booms, they were on isolation for 24 hours, resulting them to miss 1 whole day confined in their cabin. :( not to scare those away though. This was a fun cruise. It was a vacation! But I would definitely suggest doing your research before choosing. It maybe what you are looking for. Ultimately your decision. Read Less
1 Helpful Vote
Sail Date: March 2019
This was the first cruise for our family of 5 (kids ages 12, 9, and 6), but I can tell that it won't be our last! When I booked this cruise, it was chosen based on dates that worked with our spring break, the availability of ... Read More
This was the first cruise for our family of 5 (kids ages 12, 9, and 6), but I can tell that it won't be our last! When I booked this cruise, it was chosen based on dates that worked with our spring break, the availability of adjoining cabins in our price range, and the ship having many fun activities for kids. After reading many positive and negative reviews, I knew what to expect in terms of crowds, elevators, food options, and entertainment, so I felt prepared for issues that others have complained about and they didn't bother us. Yes, there were times when the ship felt crowded at the pool and the buffet, but it was never unmanageable, and it was expected when there were nearly 5000 people on board! There were always places to go to find some peace and quiet (the deck on level 5 was a favorite of ours). Yes, the elevators were a disaster on the day of embarkation due to people not knowing how to use them and the crew working hard to get everyone's luggage onboard. But we walked a lot of stairs over the 6 days and burned off the many servings of burgers and melting cake that we consumed :). We had 2 adjoining interior cabins forward on deck 1 and this was perfect for our family-the 3 kids slept in 1 while my husband and I had our own space in the other. I'm sure a balcony or window would have been nice, but we spent very little time in the cabin and did not miss them or feel claustrophobic. There was plenty of closet and drawer space for our family. It was great to have 2 bathrooms! We felt very little movement from the ship, and only heard noise on the final day when we docked back in Miami. Our kids ate about a hundred servings of ice cream and thought this was a dream come true! We took them to the main dining room every night-it was nice to take the time to relax during dinner, and it was a great time for them to try out new foods. My son loved the alligator fritters and calamari, and my older daughter ate meat for every meal-lamb shank, prime rib, braised short ribs! My 6yo daughter was happy eating hot dogs and hamburgers for almost every meal (ugh!), but the dining room staff was very nice about getting her raw veggies and fruit to accompany her meal. The food was overall very good-we don't eat in gourmet restaurants often, but had no complaints about the quality of the food, especially considering how many people they are cooking for! The melting cake was terrific the first night, but not as warm and "melting" on other nights, to the point where we sent it back one night, as we found it just isn't very good when it is cold. We promptly received a new melting cake without any questions asked. The crew were all exceptionally friendly and I felt like everyone we saw smiled or said hello, fellow passengers included. The activities on board did not disappoint-the water slides were fun for all of us, the ropes course was terrifying in a good way (I would recommend NOT doing this in 45mph winds unless you have no fear of heights :), the sky ride was amazing, and the mini golf course was great family fun. The pools and hot tubs were crowded with kids on sea days, but some of them were our own (and they didn't care!). My girls checked out club Ocean briefly the first day and were overwhelmed by the number of kids, so did not want to go back. This was no surprise, as all of our kids are somewhat shy and I didn't expect that they would do the kids clubs. We heard from others that their kids liked it so much that they didn't want to leave! We attended the 3 shows-Soulbound, Celestial Strings, and Vintage Pop- and thought these were fun, well done with excellent musicians, singers, and dancing- and perfect length for our family (around 35-40 min each I think). We planned our own activities in port and this worked well for our family and was more cost effective than purchasing through Carnival. I hope this review helps someone else who is thinking about a cruise on the Horizon. If you have a family with kids who are tweens or grade schoolers, I can tell you that you will have an amazing time! My kids are already bugging me to plan our next cruise... Read Less
Sail Date: March 2019
We chose this cruise because of the itinerary,went to Coxen Hole,Roatan, Harvest Caye, Belize,Costa Maya Mexico, and Cozumel , Mexico, all were very nice. A lot of people complained about having to pay for drinks and food on Harvest Caye ... Read More
We chose this cruise because of the itinerary,went to Coxen Hole,Roatan, Harvest Caye, Belize,Costa Maya Mexico, and Cozumel , Mexico, all were very nice. A lot of people complained about having to pay for drinks and food on Harvest Caye because they think it is owned by Norwegian, but it is not, do a little research before you book,we did.The ship was very clean and all the crew very friendly no complaints.Food was also good even on the buffet.Main dining rooms we only did the Tropicana very good and so was the staff. We had the three free specialty room dinning room package so we used them went to Cagneys steakhouse, Teppanyaki, and Le Bistro,all were top notch but there is a up charge on some items on the menu. At the Spice bar at the back of the ship had the best bartenders and always friendly and even knew you by name, at the pool bars not so much very slow did not spend much time there because the pool layout is just terrible so small no room everyone sitting around the pool and hard to swim.,Norwegian in my opinion needs to leave the market place off of these ships and open up that pool deck because they also save space on the upper deck for the Haven, that"s also room the could have used for open deck and had another pool. One more thing they could do is have a menu out on display at all of the bars, the drink of the day, they don"t, you have to ask.Would we sail on Norwegian again maybe, I would put them ahead of Carnival but in my opinion they are not up to Royal Caribbean or Princess standards. Read Less
Sail Date: March 2019
I have cruised with Norwegian years ago and so much has changed. We were shocked with the service. In main dining, we many of times waited more than an hour to be served dinner, with no one coming back to our table to see if we needed ... Read More
I have cruised with Norwegian years ago and so much has changed. We were shocked with the service. In main dining, we many of times waited more than an hour to be served dinner, with no one coming back to our table to see if we needed refills etc. In Savor we asked to switch out our appetizers because we didn't like them and they did, but when we were done, the waiter basically asked for an additional tip because he swapped out our appetizers. Bold! The cabin steward was just okay. Met our needs. The buffets for lunch and dinner, served the same thing everyday. The food was just okay at best. Mostly bland. Fine dining was good. Teppanyaki and Cagney's was good. Moderno was not appetizing and the food was not great. The bartenders were good if you tipped them occasionally so they would not pretend they didn't see you. The excursions and the ports were fantastic. The rooms were just okay. Read Less
Sail Date: March 2019
We are a family of 5 (me, my wife, 2 sons (9,6) and daughter (3). We have been on multiple cruises to include Disney, Royal Caribbean, Norwegian and Carnival at different points in our life. For our makeup as we are now this was an ... Read More
We are a family of 5 (me, my wife, 2 sons (9,6) and daughter (3). We have been on multiple cruises to include Disney, Royal Caribbean, Norwegian and Carnival at different points in our life. For our makeup as we are now this was an amazing cruise. While the food and decor was not quite up to the Disney standard (it was not far off, and definitely much more return on investment for the price). Embarkation: We arrived the night before and stayed near Houston Hobby airport at the Springhill Suites (we had Marriott points so it was free). The hotel itself was fine, but the area around left to be desired. Our flight home the following week was late at night so we rented a car for the week so that we would be able to explore after debarkation. We drove to Galveston (approximately 45 minutes). This is where I made a mistake: I decided to try to drop the rest of my family off and the baggage then park the car. The line to drive up took a long time with the kiddos being able to see the ship. In hindsight I would have parked and walked with them because we parked at Galveston Park and Cruise which was directly across the street from the terminal (closer to the Carnival ship, but still very close). This would have saved me a lot of "are we there yets". We had prebooked parking and it was extremely easy. We stayed in a Grand Suite so we had expedited boarding and check-in. This was a nice feature. We checked in and punched holes in our Gold Cards (different color due to being in a suite) and attached them to our lanyards that we brought from home. Lanyards were key for our family and we liked that we brought different ones for each of us, but don't fret if you don't bring them they are for sale in the terminal and on the ship. I would recommend them and punching a whole in it to attach it. Note: There was a cold front when we were in Galveston so there was light rain and a high of 59, so we did not do outdoor activities on the first day. I imagine this would have been a good plan as discussed in many other reviews, but not an option for us. Once on we explored the ship a little, and then went with the rest of the masses to the Windjammer Buffet. The food here was definitely tasty. I have read lots of complaints about bland food, but we did not find this to be the case at all. We thoroughly enjoyed the food here and ate multiple lunches, most breakfasts (got room service on two days we had excursions, but more on that later) and one dinner (they had sushi that night). Finding tables in Windjammer especially on the first day was difficult. Luckily since we had our Gold Cards we could eat in either Giovanni's or Chops (depended on the meal and the day) with our plates from the buffet or order of a menu. This was a great and underrated perk of being in a suite. We could always find a table that was quieter, but still enjoy the choices from the buffet. Next we went to sign the kids up at Adventure Ocean (kids club). There are three different levels: Aquanauts (3-5), Explorers (6-8) and Voyagers (9-11). Due to age ranges all my kids were in different groups. This was not an issue for our kids, and they each made friends that they would chat with and hang out in the pool or outside of the kids club as well. **HINT: There were two different areas to check in (Aquanaut and Explorer Rooms). The Explorer room had a ridiculously long line, but the Aquanaut room had no line. There is no real introduction or anything at either room just a form that must be filled out. For Voyagers you can sign for them to sign themselves in and out. We told my oldest that he could not sign himself out, but we signed that authorization so that he could sign himself in. This was a time saver and a few times the other kids didn't want to go to the kids club and he did so he could go by himself to sign himself in. After that we explored the Royal Promenade and made our way to our room. The room was great for us. The balcony had two lounge chairs with a little table, and then two chairs and a large patio table where we ate a few times and enjoyed coffee daily before the kids woke up. Inside the room was a pullout couch where the boys slept and our room steward (Edwin) brought in a rollaway bed that we put beside it for our daughter. Then we had a bed to ourselves on the other side of the room that could be separated by a curtain. We had LOTS of drawers (so many we even had empty drawers even with 5 of us)! We had two sinks in the bathroom and a bathtub which was great for the little ones. We changed for dinner. I put on jeans (like every night except formal night) because it said no short pants and I am a rule follower, but as stated in other reviews outfits ran the gambit and anything goes. We went to our table which was by the window as I had requested and met our waiter Michael and his assistant waiter Joenel. They were both awesome! Great service. Joenel had our drinks waiting for us the next night so we could have our martinis while we read the menu. The food at the dining room was good. Was it the most highend dinner...no, but it was good and if you take into account the number of people that are being cooked for during each sitting it was pretty darn good. Some of the presentation left some to be desired (shrimp cocktail is a bed of lettuce with 3 shrimp laid on it), but the flavors were good. We enjoyed all the meals we had there. My Family Time Dining: We selected the 5:30 seating so that we could utilize the My Family Time dining. I have not seen a good description of this in any of the other reviews so I wanted to explain this process. Starting the second night, you could tell your waiter that your kids were going to the kids club and they would ensure that they got their entire meal including dessert before they had to leave. Pickup was at 6:40 on the 4th deck (middle deck of the 3 levels of the dining room) outside the dining room. At 6:40 you take your kid(s) down to the counselor that was there and they check you in using a tablet then the parent can go back to their meal. We figured out that if we got to dinner around 5:40 this was about the perfect timing to ensure they got all their food, but not too much downtime after their meal before pickup. We also asked Michael to wait on our (DW and my) entrees until we dropped the kids off. This worked really well for us and gave us time to actually enjoy our meal too. If you don't use this pickup option, Adventure opens at 7PM. Adventure Ocean: All three of our kids loved their different areas. For the oldest group they seemed to play a lot of Gaga Ball (dodgeball, but you hit the ball instead of throwing it) and some other games. They were some more structured activities as well including facepainting and other activities. Having all kids enjoy themselves was a key part of us enjoying our vacation as parents. The boys did not enjoy their time at Disney in the kids club as much as they did here. Truth in advertising they were younger, but they all loved this so that is good enough for me. Pools: The pools were well maintained. My kids loved Splashaway Bay the best. It is a jungle gym with lots of spray and buckets and slides. This is right near the ice cream machine as well (my kids frequented this machine A LOT). There was a kid pool that was 2 feet deep, and it was great for my daughter to splash around and play in without a lifevest. There was a bar by all the pools so we frequented the Squeeze (the bar by Splashaway Bay) a lot. We had the drink package and for us we found it extremely beneficial. We definitely got our money worth. The two pools in the main pool area were too deep for my kids to touch, but we had them wear lifejackets that were readily available from Royal Caribbean by the towel stand. The screen here played the Final Four and a few movies, but most of the time it has videos from Chive TV (like youtube). The adult only area was good with two jacuzzis and a pool. This was a little crowded, but it was good overall. As previously stated by people: There is no food available on the pool deck besides ice cream so this was annoying, but not a major issue for us as we understood this limitation. Royal Promenade: There were lots of food choices at the Promenade Cafe (sandwiches, salads and baked goods) and Sorrentos (pizza, antipasto, desserts). The lines were long at Sorrentos, but they went much faster than they looked. There were different drinks at the different bars on the Royal Promenade. Note: Vintages has little to no choices that are covered by the drink package [you only have to pay the difference, but there are lots of other choices elsewhere that are covered]. My wife's favorite drink was at the Hoof and Claw Pub which was a mixed drink including strawberry, liquor and beer. It sounds odd, but it was delicious. Entertainment: We went to In the Air and it was amazing. It was really well done and had you on the edge of your seat at points. This was family friendly and my kids loved it as well. We also went to Encore (the ice show). It was also very good. It was fun and enjoyable and the kids also liked it. We chose to skip Saturday Night Fever as it is not for our kids and there were other activities we wanted to do. Other Activities: We did sports trivia at the Schooner Bar (where I got a great old fashioned and a brandy alexander), and Family Karaoke at On Air bar [where we had amazing service from Roger]. Roger always found us seats and ensured that my daughter had a martini glass full of maraschino cherries. We played mini-golf one day and it was fun. Cupcake Decorating Class: My wife and daughter did this class on one of the sea days. It was $30 per person, but since my wife was helping my daughter and not participating alone they only charge for one person. They had over an hour with the head pastry chef on how to decorate cupcakes and they made 6 cupcakes and were given two extras of different animals and colors. This was "the best $30 we have spent in a long time" according to my wife. Suite Lounge: This was a nice area to get away from the loud crowds. We went in there a few times during the day to play board games and relax with the view. Nightly there was a cocktail period with appetizers from 4:30-8. This was a great nightly routine to go get a drink and snacks (my kids loved the samosas so much they barely ate dinner on of the nights) and shirley temples for the kids. Excursions: We did excursions at Roatan and Cozumel. We chose to stay on the boat in Belize. We wanted to spend on day on the boat when it was in port to enjoy an empty boat. It was great. My kids were able to ride the slides continuously for roughly an hour without any lines. Roatan: We did Big French Key. This was a good excursion. It is a 20 minute bus ride to the boat that takes you to the island. Our tour guide was very knowledgable and we learned a lot about Roatan during the ride. Then it was a 4 minute ride out to the island. there are two different excursions out this way. Big French Key and Little French Key. Big French Key had signifcantly less activities than Little French Key, but seemed more mellow. They share a lagoon so you see the other group. I would recommend water shoes as there were a lot of rocks. Not required because we did not have them, but it would have been nice. The food was included, but drinks were extra. We wanted a relaxing beach day for the kids, and that is what we got with Big French Key but if you want more action Little French Key looked like a better option. Our kids just wanted to chase fish and ride the little zipline so this was great for our family. Cozumel: We went to Nachi Cocom. I had read all the reviews about how great this place was, but it seemed like it was too good to be true. I was wrong. It lived up to all the hype and then some. We got a taxi ($23 each way since we had 5 people) and it took about 15 minutes to get to Nachi Cocom. Upon arrival we had our picture taken, checked in and then were escorted to our Palapa (palm tree that grows big enough to be like an umbrella) and our 3 beach chairs and met our waiter Carlos. We rented a float that could hold all 3 kids for $20. Then we started playing in the ocean. Then the kids wanted to shift to the pool which was fine with us as there was a swim up bar with all drinks included so the kids got to have virgin Pina Coladas and Daiquiris, and we had margaritas. Around 1030 the kitchen opens and you can order off the menu. The food was very tasty and delivered to us at the table we found at the pool by Carlos. It was great. Perfect and relaxing day. They only let in 130 people a day so it is a big spread out area and it felt like even less people than advertised because of this. We paid about $130 for all 5 of us since our daughter was free. This was extremely well worth it, and we will book there again on our next cruise. In conclusion: This was an amazing cruise for us. Where we are in life we could not have asked for a better time or ship. It was large, but small enough to navigate with many options of activities and our room was great for when we wanted to come and relax. We are looking at booking this again for next spring break. I cannot recommend this highly enough. Read Less
Sail Date: March 2019
We left from Miami. They were not following any boarding zones. I heard that customs held up letting people off the ship before us. So the line to board was long but it went fairly quickly. We enjoyed the ship. Water slides and ... Read More
We left from Miami. They were not following any boarding zones. I heard that customs held up letting people off the ship before us. So the line to board was long but it went fairly quickly. We enjoyed the ship. Water slides and ropes course were fun for kids. Pools were never too crowded but hot tubs were. Food was all pretty good. There were long lines on the lido deck. Guys burger line moved quickly. Pizza line did not. They could use one or two more workers there. Two just isn't enough. We had great service in the main dining room and enjoyed our meals each night. We also enjoyed breakfast and brunch in the main dining room. We had great weather and enjoyed our time on the 4 islands. Getting on and off the ship was easy. The only carnival tour we did was to the ruins in Belize since they are so far away. Everything else we did on our own. Overall we had a good time on the ship. I wouldn't do spring break again since its more expensive and a bit more crowded. Read Less

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