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Sail Date: March 2019
Food was just okay. Dining room staff was FANTASTIC. Too young and too loud Cruise Director. Wonderful Captain. We couldn't have been happier with the overall experience. A cruise is what you make it. We made it FUN! Embarkation ... Read More
Food was just okay. Dining room staff was FANTASTIC. Too young and too loud Cruise Director. Wonderful Captain. We couldn't have been happier with the overall experience. A cruise is what you make it. We made it FUN! Embarkation was incredibly smooth. You just walk on and your keys are waiting at the room. Mongolian Wok is the best. Be there EARLY! Music was all over the ship. We even played some Bingo. Our server Meyhela was awesome for dinner. We had Rika's table for sea day brunch. So great. The unique thing about Splendor is that it rarely felt crowded. 1000 kids on-board but plenty of room. Speaking of rooms, our steward Carter took excellent care of both of our rooms. He always had a smile, was rarely seen but our room was always PERFECT. Piano bar with Patrick was some of the most fun. Signing all night was hilarious. Read Less
Sail Date: March 2019
We chose this cruise because the itinerary fit our spring break schedule. The ship was very nice and well maintained. Customer service was excellent. The food was very good and dining staff were excellent! The waiter was very ... Read More
We chose this cruise because the itinerary fit our spring break schedule. The ship was very nice and well maintained. Customer service was excellent. The food was very good and dining staff were excellent! The waiter was very accommodating to our 8 year old grandson and even made him an origami animal each night, showed him magic tricks and made sure he had something to eat from the kids menu that he liked at each meal. Our grandson adored him! The ventriloquist and comedy shows were very good and we enjoyed the Discovery Earth production (warning - if you don't like snakes, don't watch the first segment - could be scary for young children - our grandson did not attend). My husband enjoyed the Lincoln Center performances. The other music shows were fair - we passed on the second performance. BB King's nightclub and performances were very enjoyable. The "chocolate surprise" evening was very disappointing. It lasted about 3 minutes and if you were not in the right place at the right time you didn't get anything! Club Hal for children was fair - there were games and arts and crafts. There were video games available and my grandson enjoyed that. He attended about 3 times but quickly became bored and stayed with us the rest of the time. Read Less
1 Helpful Vote
Sail Date: March 2019
Our family (children and grandchildren) & friends eagerly anticipated HAL with its elegant charm and service for us oldies. HAL did extremely well on service, food, cabins, and efficiency on board. Our group enjoyed the cruise and our ... Read More
Our family (children and grandchildren) & friends eagerly anticipated HAL with its elegant charm and service for us oldies. HAL did extremely well on service, food, cabins, and efficiency on board. Our group enjoyed the cruise and our expectations were exceeded. We had a wonderful table and staff on Deck3 and Rudy's Fish premium dining to celebrate our 52 Wedding Anniversary. Compared to Norwegian, Princess, Royal Caribbean, Viking it was at least equal. Our balcony suite on Deck8 was larger than expected. The cabin steward was very friendly but unobtrusive, keeping our cabin spotlessly clean every day. We had our breakfast served in our cabin each day at no extra cost so we could eat in our pajamas and avoid the crowds in Lido. All this would have earned a 5*. Now the negatives. Poor communication between Call Center staff on shore and ship staff resulted in our group of 6 being split up for dinner if I had not escalated it, and then we got a nice table together. Poor organization resulted in a very late start of our Cozumel shore excursion and then we were rushed through the Chocolate, Glass bottom boat and Rum part of the tour. We had wonderful fellow passengers except for a couple of weird ones who showed up 20 mins late for a shore excursion and then demanded their money back when the only seats left were in the back of the bus. Another situation was when a family with 5 children considered it OK to let their kids aged 3 - 6 monopolize the BB King dance floor at 9 pm. preventing adults from dancing. They said there were no signs that said no kids! Another family seated their 3 young kids in the first row at the Comedienne show when they knew she would be telling adult jokes. There is no accounting for poor taste and lack of common sense. Apart from these examples, the fellow passengers were very urbane and cultured. In general the shows were OK - not as good as Norwegian. But I guess the bigger ships can afford higher quality/cost entertainers. I have yet to see any shows like "burn the floor" The Jersey Boys, Beatles, etc that we saw on Norwegian. But we prefer the quieter and more cozy atmosphere of smaller ships. So bottom line, a 4* experience! Read Less
Sail Date: March 2019
I've been meaning to cruise on the Splendor for some time, finally got around to it and was so looking forward to it. This was my birthday cruise so we booked a cloud 9 spa balcony cabin with hopes of spending time in the spa. Plus ... Read More
I've been meaning to cruise on the Splendor for some time, finally got around to it and was so looking forward to it. This was my birthday cruise so we booked a cloud 9 spa balcony cabin with hopes of spending time in the spa. Plus we were looking forward to visiting new ports. The best part of our cruise was hands down our cabin steward Sharlene. She was wonderful. The next highlight was the Steakhouse, by far the best meal we had onboard, and highly recommended. MDR and entertainment were just okay, I was a bit disappointed in both. The worst part of my cruise was the spa, after finally deciding to spend the extra money on the spa cabin, I was very disappointed when the rooms and pool we're having temperature issues. I'm sure I will try it again on another ship, but was very disappointed that I could not enjoy these amenities while on the ship. Myself and several other guest did speak to management regarding it and received a $40 OBC and the standard we are sorry. Over all my sister and I had fun entertaining ourselves and already booked our next adventure. I'm very happy I got a chance to sail on the beautiful, funky pink ship, before she arrives in her new home in Australia. Read Less
Sail Date: March 2019
We sailed on the Epic for Spring Break. This was our first NCL cruise. Have done RCCL, Disney and Carnival. I had read a lot on here about the ship before we cruised. We had a great week and enjoyed everything we did on the ship. Thought ... Read More
We sailed on the Epic for Spring Break. This was our first NCL cruise. Have done RCCL, Disney and Carnival. I had read a lot on here about the ship before we cruised. We had a great week and enjoyed everything we did on the ship. Thought the food was good in all places and the service was good with the exception of crowds at pool bars. Kids had a great time and enjoyed the sports court and meeting new friends. The only thing that was substantial enough to complain about was the disembarkation. It is a shame that after such a good trip, they leave you on that note. We would sail NCL agin, however, would only sail Epic agin if changes have been made for getting off the ship. We loved our ports of call and had a great time at each of them. We hated to miss the private island , however, that happens. Read Less
2 Helpful Votes
Sail Date: March 2019
Overall the Bliss is a great ship, very much in line with the Getaway or Escape. My family of 4 sailed on the Bliss the week of 3/23/19. We had two rooms as we added our 18 year old a few months after we had already booked. Our 18 and ... Read More
Overall the Bliss is a great ship, very much in line with the Getaway or Escape. My family of 4 sailed on the Bliss the week of 3/23/19. We had two rooms as we added our 18 year old a few months after we had already booked. Our 18 and 16 year old kids had an interior room right across the hall from our room, which worked out perfectly, While their interior room was small, I thought the bathroom was decent sized and storage in the room/bath was very good. My husband and I had a mini-suite. I like the size of the room and bathroom. Lots of storage and the balcony is big enough to fit 2 people comfortably. This trip was interesting as it was not as hard to find chairs as it has sometimes been on other cruises. The towel game was definitely going on, but not quite as early as I have seen it in the past. Chairs were often still available between 9-10, which I thought was better than usual. The weather wasn't the greatest a couple of days - which may have been a factor. We ate mostly at the specialty restaurants during the week. We at twice at Los Lobos and loved it. The tortilla soup and quacamole made at the table were fabulous. Cagneys was great, as always. We sat outside that night and our timing was perfect for sailing out of the Bahamas and to see the sunset. We also ate at Q and loved it. I had the brisket, which was amazing, such great flavor. They had a country band playing during our dinner, which was an extra treat as they were pretty good! It was nice having two new options to try on this trip with Q and Los Lobos, which I thought were both great additions. We also ate at Teppanayki one night and that was a bit disappointing. The food and show put on by the chef were good as always, but the service was terrible. They sat us and we had to wait 30 minutes to get served until they filled our table. We were not happy and complained and they didn't have much to say - just that someone would be with us shortly. Our other frustration with dinner one night was at Le Bistro - my husband and son did not have pants, so they would not let us eat there. That seems silly as their dress shorts and collared shirt looked better than some people in jeans and what looked almost like sweatpants. I think they should get rid of that requirement. When you are on vacation, you shouldn't have to wear pants! We generally had breakfast and lunch in the Garden Café each day. They have a nice variety of food and everyone could always find something to eat. My husband and son really like the pizza. My only other food related complaint is that they now charge $15 in Margaritaville when it used to be a charge by food item. They also won't let you take food out of there anymore. My husband and I used to like to buy the nachos for lunch and bring them back to our chairs to eat in the sun, which we can no longer do. That was another really irritating change. We had the adult drink package and thought the bar service was great on the ship and never had to wait too long. We especially liked the bartenders at the Mojito Bar and in the observation lounge. I tried lots of different mojitos on this trip, which was fun. We really loved the observation lounge on the ship. It was huge with beautiful windows for gazing at the ocean. A few nights we played cards with the kids and had a drink here before going to dinner. Very relaxing! The kids and my husband tried the go karts and thought it was fun, but ended up having to wait 30 minutes past their assigned time. The kids also tried laser tag one night and did not seem overly wild about that. The new water slide was cool, but people are still getting stuck once in a while. You would think they could get that fixed. We ended up not making any of the shows given our dinner schedule and we are not late night people. We did catch several bands though and thought they were great. We also liked the District Brewhouse and the Cavern Club. The Bliss is a large ship and was filled to capacity - however, given how spread out the restaurants and bars are, it never felt crowded anywhere, other than probably the Garden Café at peak times. We enjoyed the cruise and would go again! Read Less
1 Helpful Vote
Sail Date: March 2019
Overall, enjoyed myself immensely! Sailed March 23 - 30 2019. We had a balcony stateroom (Fantastica) that was very comfy for the week. Our steward Sam was attentive and funny and kind. Well worth the auto gratuity $12.50 per day (plus a ... Read More
Overall, enjoyed myself immensely! Sailed March 23 - 30 2019. We had a balcony stateroom (Fantastica) that was very comfy for the week. Our steward Sam was attentive and funny and kind. Well worth the auto gratuity $12.50 per day (plus a cash tip at the end). Excursions were perfect - beach day in Jamaica, snorkeling in Cayman, walking around on our own in Cozumel and me spending a solo afternoon in Nassau. The ship is immaculate. Even toward the end of the cruise though, I couldn't tell you how to get directly to a couple of spots. Plan ahead if you need to be somewhere on board, on time. Those crystal stairways in the atrium were magnificent! Buffet on 8 was my mainstay. Made a habit of big, fresh cookies at 10:30pm, Buffet on 16 had limited hours. We had a 3 speciality dining package that was terrific. Had a couple of dinners at the Seashore restaurant, which was fine but had some issues. Waiters need to go around the table to take orders, not stand at one end with your guests shouting their orders out. Especially difficult for hard-of-hearing guests. The theater shows were....repetitive. Different "themes" but the same/similar acts. Many performers were great, but after the first 2 shows, we skipped a couple. We did attend the final show, a Michael Jackson tribute of sorts - that was the best one of all. The audience went nuts! We particularly enjoyed the Caribbean Band in Haven lounge, and a great atmosphere to relax for part of an evening. Also note - I brought a non-surge-protected charger and it was not confiscated. Very handy, we only had one outlet in the room and this allowed multiple devices to be charged as well as a hair styler. I'll throw in my two cents on a few "bumps" we experienced: Bar service is extremely slow. There are not enough bartenders, at any of the bars. And they don't look at you to even acknowledge that you are waiting. This means that anyone can jostle in next to you and get the bartender before you do, and it happens all the time. Also regarding bar service - I had the Drinks On Us package which turned out to be a bit aggravating. I was charged for mojitos one day (use the MSC app and check your daily charges). I went to guest services and asked why. The rep printed the verbatim parameters of the package (see pic attached), which I kept with me and presented several times during the trip. Yes, I ordered the mojito with Bacardi, the approved rum on the package. But, turns out mojitos are not considered part of the mixed drinks - there are 6 mixed drinks on the package and that's it. Even though the list also states "mixed drinks with house spirit brands", they are not going to abide by it. It was frustrating. I also had a hard time at the Seashore restaurant when I ordered a sauvignon blanc with dinner and was told that is not on my package. Yes sir, here it is on the list. Waiter even had the manager come to my table and I showed him the list. I should not be arguing for a glass of wine included in the package. Am I the first person to order a sauvignon blanc with dinner? So if you have the Drinks on Us, might be a good idea to get the printed list for your own use. The evening performer, Chris, in the main atrium, got old, real quick. Every night. We spent a fair amount of time in the various seating and bar areas on all 3 levels and would have liked some variety in entertainment. The DJ was good when we caught him livening up the joint. The disembarkation was slooooow. We had to assemble in the theater at 8:30am and wait wait wait for our group to be called. I watched the practical jokes video on the screen at least 3 times over. Next time, I would go hang at the buffet and have breakfast, then stroll off the ship when I'm ready. Oh, do have the gelato. More than once. And check out the chocolate bar with it's molten chocolate wall. Read Less
Sail Date: March 2019
We chose this trip for an adult-family cruise. We wanted to leave out of Galveston and have an itinerary that was in line with spring break. This was my first time on Royal Caribbean, and I was left very satisfied. We even tried the new ... Read More
We chose this trip for an adult-family cruise. We wanted to leave out of Galveston and have an itinerary that was in line with spring break. This was my first time on Royal Caribbean, and I was left very satisfied. We even tried the new "Key" feature, which included priority embarkation and debarkation, 1st day brunch at Chops, and last day breakfast at Chops, internet, and other perks, like prime seating in the theater. I felt the Key upgrade was worth it, especially if you're already planning to buy the Voom internet package. We also bought the specialty dining package for 3 nights, which included dinners at Chops, Giovanni's and Izumi. We loved all three of those dinners as they were both unique and special. Though I'd say Giovanni's kitchen was the last night of our cruise and it really left us with a great memory. We ate at the main dining room the other two nights, and all the food there was really delicious as well. As for other dining, the Windjammer was your pretty standard buffet. Nothing too exciting but it got the job done. We also had a late night in the casino and wanted to grab a bite before the Park Cafe closed, and although they had already cleaned up the food station, the servers there were kind enough to cook a hot pizza for my family to take back to the stateroom. I regret only seeing one of the showtime productions, as the first one I saw was very good. But spent most of our time in the casino, on a lucky streak! As for cruise excursions, we booked directly through RC. In Costa Maya we did the Mayan Ruins and Blue lagoon. Transportation was easy and comfortable in a well air conditioned bus with bathroom and waters. The guide was nice and knowledgeable and able to answer any questions. The Blue Lagoon was a nice escape, almost like a private beach with good lunch buffet and drinks. In Cozumel, we went for the 4 hr Catamaran Snorkle and Beach Break. This was soo fun! Would totally do it again. The snorkelling is brief, but you do get to see a lot of cool fish. The beach was a great time for the whole family, even as adults we enjoyed climbing on the inflatable rafts and acting like kids again. We rounded out the day at Mr. Sancho's, which was a bit crowded but we still enjoyed our lunch and drinks. Can't wait to go on another cruise! Read Less
Sail Date: March 2019
Before our cruise, I read a lot of reviews on the Norwegian Jade. I have only been on a couple cruises, so I am not as seasoned as many are. But from all the reviews that complain of cold food, or bad food, or lack of service, I was ... Read More
Before our cruise, I read a lot of reviews on the Norwegian Jade. I have only been on a couple cruises, so I am not as seasoned as many are. But from all the reviews that complain of cold food, or bad food, or lack of service, I was expecting a horrible experience. But I found that for the price I paid for the cruise it was a pretty solid experience. The food was fine, sort of like Golden Corral (for the Americans reading this). Not awesome, but not horrible. There were often repeat dishes in the restaurants, but there were so many it was easy to not repeat our meals. I enjoyed our ocean view room as well. I was not impressed with the entertainment in the Stardust theater. For a family cruise I thought much of the dancing was unnecessarily loaded with sexual overtones (why did the one dancer need to take her top off at the end of one of those numbers?) The people who performed were very talented, but I didn't find that the hype of the shows lived up to the reality. The guitarist, Dave McHugh, who played at various places on the ship, was easily the most popular consistent entertainer. You had to show up early for his events if you wanted a seat. Yes, the pool area was always packed on days at sea. If you didn't have a chair by 9 AM, you'd likely have to get lucky and find one when someone gave it up. It's kind of a bummer, but it's what I expected. All in all, I'd do it again for the price I paid (maybe just for the privilege of getting a mojito from Jimmy at the Sugarcane bar!). I loved how Norwegian was very conscious of germs, and always were waiting to spray our hands any time we entered the ship or a dining area. I'm not much of a night owl (and wasn't enjoying the Stardust entertainment), so I enjoyed the in-room movies on several evenings. I wished I'd brought some of my own on my laptop, as there weren't many movies, and they just rotated. I think we saw parts of one movie four different times, while some of the movies I would have liked to see were running in the daytime and never shown in the evenings. Read Less
Sail Date: March 2019
Not too much to do, shop or to see. Because of that, I went to the Jacuzzi and sauna almost every day! Food was just ok, when you travel in the big ships you have too many options, here are so restricted, for example no real ice cream ... Read More
Not too much to do, shop or to see. Because of that, I went to the Jacuzzi and sauna almost every day! Food was just ok, when you travel in the big ships you have too many options, here are so restricted, for example no real ice cream station, just the machine, just the vanilla and/or chocolate. Cagneys always its a must, the food was awesome, as always, and the service too. Le Bistro, always good, food was wonderful. La Cucina, below average: slowly, they didn't offered cheese!!! Cabin, Mini Suite, was sooo spacious and with tons of space (we were 4!). I loved the illuminated mirror! My son really enjoyed the bathtub. As I read in the boards, this time I requested an iron, and it was so helpful! The illusionist and his assistant show was super, my kids were in shock with the final number. We really enjoyed all the ports, we will loved if we can stayed more in Puerto Rico, we arrive late. And it would be nice to stop by in our way back to Miami a couple of hours in Great Stirrup Cay. Read Less

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