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Sail Date: April 2019
An excellent cruise. Wonderful crew and great friendly staff. Ship layout was good and the lifts were fast and regular. Shopping was fun and there were many bargains on board. Duty free shopping at the Yellow shop in Vanuatu was ... Read More
An excellent cruise. Wonderful crew and great friendly staff. Ship layout was good and the lifts were fast and regular. Shopping was fun and there were many bargains on board. Duty free shopping at the Yellow shop in Vanuatu was unbelievable. Food was great except for main dining room (level 4) where I found it wanting, Steaks were over cooked even when replaced and the Roast Lamb on the last night was as tough as old shoe leather.Service in the main dining room however, was good. Windjammer was one of the best on-board buffets I have seen. Food was varied and excellent quality, stewards and wait staff were a happy bunch and service was great . Visiting Noumea on a Sunday is a waste of time. Almost everything is shut in the city. Entertainment and shows on board were first class. The Freddie Mercury shows were great . Steven Larkins earned every second of three standing ovations. Belinda Marks was also great entertainment. The on-board dancers were exceptional. Embarkation and disembarkation was very efficient as was the tendering process at a number of ports. Read Less
1 Helpful Vote
Sail Date: April 2019
Old, Smokey, nothing to do but sit. This is by far the worst ship I’ve ever been on. DONT GO. I’ve been on many cruises. Horrible experience. You will get nickel and dime to death. The ship is very very very dirty and old. Chairs ... Read More
Old, Smokey, nothing to do but sit. This is by far the worst ship I’ve ever been on. DONT GO. I’ve been on many cruises. Horrible experience. You will get nickel and dime to death. The ship is very very very dirty and old. Chairs are plastic and uncomfortable and the tables are wobbly. The passengers are below working class. Lots of tattoos and smokers. This ship actually has an unpleasant order. Extremely boring. Cannot understand the PA system. This I was a trip from hell. Get ready to spend more money than they advertise. There are better ways to spend your money and have more fun. The only good thing about this ship is when we got off. The prices of the drinks were outrageous unless you think $15 fior a bottle of beer acceptable. You can purchase coupons that reduceses the beer price to $10 a bottle - what a great deal. They also want you to pay extra money to cook your own food at your table. Read Less
3 Helpful Votes
Sail Date: April 2019
This was our first cruise with MSC, had been on Carnival, Royal Caribbean and Princess before. We chose this cruise for the Itinerary, Havana. We also found this cruise less expensive than other cruises to Havana. We came with our ... Read More
This was our first cruise with MSC, had been on Carnival, Royal Caribbean and Princess before. We chose this cruise for the Itinerary, Havana. We also found this cruise less expensive than other cruises to Havana. We came with our children and small grandchildren, age 1 and 3. First, the Ship: It is a smaller ship to be able to get in the Cuba port. We chose the Fantastica Package which put us on the 8th floor with a Window. I liked that the window had a bay and right over the bed so nice to look out in the morning with our coffee. Room was spacious, similar to most of the cruises we were on, bed exceptionally comfortable. Had frig with mini bar. We bought the Easy Package for alcohol which is worth it, included well drinks, Heineken and Miller beer, house wines, bottled water, fruit juice and cappuccino. The pool area was very nice with plenty of chairs. They had a splash pad for the kids which was same area as pool so it worked to enjoy the pool and stay with the kids. The Food: We found the food to be very good. We ate in both the dining room and the buffet. Nice variety of options for dinner. The grill was very popular. Enjoyed the pizza, hotdogs and hamburgers. I had lobster the last night which was additional $20.00, was not that great. Would probably just stick with the regular menu next time. The Service: I found the service on the ship exceptional, everyone smiling and helpful. Our cabin steward Carlos was excellent. We did not find any wait getting drinks as I saw in previous posts. The waiters in the restaurant exceptional. The SHOWS: We saw two shows that were probably the best we have seen on any ship. In Havana, a local band and dancers came on the ship and the music and dancers were exceptional. The Itinerary: We came primarily to see Cuba. The ship arrived around 2:00 pm. We had pre-booked a tour with MSC, the Cultural Sightseeing & San Jose Market. We book in advance which saved 20% which is worth it. We chose this because we had read so much about taking the MSC tour versus on your own. You do not have to do an MSC excursion but I feel this gave us a very good view of the city. We were on a bus all through the city with several stops for picture taking. Very nice large air conditioned and well organized. After the tour we stopped at the market which is walking distance to the ship. We could have stayed out till late but chose to come back after the tour. The next day, we were pretty oriented to the area and our group of 6 got in a 1955 convertible taxi for $25.00 to the city center. We walked down Obisbo street which was loaded with shops, tourists, restaurants and found this the highlight of Havana. The people in Havana are very friendly. It is a very poor country but residents can now own businesses so we enjoyed supporting the people. Overall, this was a top rated cruise Read Less
6 Helpful Votes
Sail Date: April 2019
If you want to experience the worst cruise ever, come aboard. If not, STAY AWAY!!!! The FOOD - TERRIBLE, the ROOMS-SMALL... the SHIP IS SMALL!!! And the staff is RUDE. In all aspects, this cruise is terrible. It is sad that we spent so ... Read More
If you want to experience the worst cruise ever, come aboard. If not, STAY AWAY!!!! The FOOD - TERRIBLE, the ROOMS-SMALL... the SHIP IS SMALL!!! And the staff is RUDE. In all aspects, this cruise is terrible. It is sad that we spent so much money on below-standards food and service. And they charge for everything. The food is disgusting and poor quality, and the staff seems to be unhappy and lacking enthusiasm. Expanding on the food, the truffle aioli is loaded with mayonaise, the prime rib is always medium rare no matter how you ask for it, our mac and cheese was served cold and smaller than a kids portion... I will never come back on this cruise ever again. I will never go on a Carnival Cruise again. And if you are reading this review STAY AWAY. I am embarassed that I went on this cruise and will never give them my money again. Read Less
1 Helpful Vote
Sail Date: April 2019
We travelled as a family of 3 - Mom, Dad and our 7yr old daughter. We chose Mariner as the itinerary worked for us and we’ve cruised Royal previously. We were also looking forward to the newer amenities offered since the ship’s recent ... Read More
We travelled as a family of 3 - Mom, Dad and our 7yr old daughter. We chose Mariner as the itinerary worked for us and we’ve cruised Royal previously. We were also looking forward to the newer amenities offered since the ship’s recent revamp. Embarkation: Dead easy. We booked a Jr Suite so we were swept up to the Suite lounge once we arrived at around 1:30pm. Once our docs were checked we were onboard in less than 15 minutes. Fantastic. Cabin: Our 10th floor Jr suite - Rm 1694 - was at the very back of the ship (stern for ship folks..) with an awesome view from our balcony. This was our third time in a Jr suite but our first rear balcony and we loved it! As others have described, the room was very spacious; certainly spacious enough for the 3 of us. The pull out sofa which was made up nightly was perfect for our daughter but I imagine it would not work for a child over 10, maybe 12 years old. The bathtub was great and necessary for our daughter who still likes to take baths. It was also good for our showers. The balcony was huge... a respite from the busyness of the ship. My favorite place. Dining: We ate at Windjammer buffet, the main dining room (5th floor), Chops Grille and the Promenade. Windjammer was fine. Lots of variety and we were only challenged with finding seats on the 3rd morning. Otherwise the buffet seating was more than adequate. The food was decent enough - not great, not bad. We enjoyed it. We only ate dinner in the MDR once and it was just okay. The service was excellent but the food was average. My husband liked his steak but my short rib wasn’t very good. My daughter isn't a foodie so no real opinion from her. Read Less
5 Helpful Votes
Sail Date: April 2019
We chose this cruise because it appeared to be affordable and we had 25 people going. It was a disaster from the get go. I can’t blame anything on our cabin stewards. They went above and beyond to help us out. Dining in ... Read More
We chose this cruise because it appeared to be affordable and we had 25 people going. It was a disaster from the get go. I can’t blame anything on our cabin stewards. They went above and beyond to help us out. Dining in the celebration dining room was great. Entertaining and a decent selection. They do NOT update menus online so do not rely on the app to be correct. I guess they look at what you spend to determine how to treat you. We booked the Cat In The Hat Breakfast as soon as we got on board. We were told to be at the 8:30. When we arrived we were told we were bumped to 9:45 because of overbooking. So we had two upset kids that we had to pacify for an hour. I will say the breakfast was worth the wait. I wouldn’t recommend Carnival or this ship for families. This would be a great party ship but the activities are not what I expected. Camp for the kids was basically 20 kids in a room with a play kitchen. My grandson hated it and didn’t want to go back. We had a handicapped room because my husband has hip and knee issues and needed it. The cabin was beside the service elevator so it was extremely LOUD all night. We were woken up at 2am nightly by crew singing in the service area. We also had a fire on the ship which caused a bit of drama. People wanted to get to their kids and couldn’t. I am sure carnival will hear more from them. Read Less
1 Helpful Vote
Sail Date: April 2019
5 hours from Mobile so we drove down. Getting on and off the boat simple and easy in Mobile. It’s a nice big port with $70/5 day parking. Get a better ship in there it would be worth it. We chose this cruise because we wanted to take ... Read More
5 hours from Mobile so we drove down. Getting on and off the boat simple and easy in Mobile. It’s a nice big port with $70/5 day parking. Get a better ship in there it would be worth it. We chose this cruise because we wanted to take our 4 boys (10 to 17) and it was cheapest we found. The boys thought it was awesome, and for them it was, my wife and I not so much. But before I go further I do want to say that everyone was super nice and friendly. It was my first cruise and if it wasn’t for people I know that wouldn’t lie to me it would be my last. It was like staying in a musty ran down motel with excellent room service (if that makes sense), the king size bed was so uncomfortable that I was ready to take the frame out in the hall and lay the mattress on the floor. We paid for extra for an ocean view which landed us at the main back of the noisy ship but that was a WASTE because the window had not been cleaned in so long that you couldn’t be 100ft past the back of the ship. The food was ok the best was Guy Fieri burgers and the Blue Iguana was great. We ate lunch there and dined at ships restaurant it was ok fancy food cooked up and served with a smile but lacked variety and flavor I thought. And believe me I tried everything 6 people 4 being teenage boys can put some food away and I tried everything that we ordered. The entertainment was ok I enjoyed name that song, the live music at the bar and marriage game was halirious. Kevin wasss ssso over the top but he wassss funny I thought (If you know him you’ll get that). The shows were ok except for the Country Roads show it was terrible I thought. The ports were ok, Progreso that shops were in your face almost. Cozumel the boys swam with the nurse sharks and stingrays they had fun but they had never done anything like that but it’s was like a petting zoo in the ocean where you can touch it if your fast enough to corner it. I’ve found out that I just can’t afford to take 6 ppl on a cruise. I’ll find a resort, condo, time share or something else because the 5 days on the boat with the excursion was over 6K. I just read over this... Lol I sound like a hateful old man but one of the easiest going guys I know. I just excepted more and better Read Less
1 Helpful Vote
Sail Date: April 2019
I booked this cruise primarily for my mom as she wanted to celebrate her 78th birthday on a short cruise. We sailed on April 1st on a 6 day cruise with stops at Harvest Caye Belize and Costa Maya Mexico. EMBARKATION - smooth and fast. ... Read More
I booked this cruise primarily for my mom as she wanted to celebrate her 78th birthday on a short cruise. We sailed on April 1st on a 6 day cruise with stops at Harvest Caye Belize and Costa Maya Mexico. EMBARKATION - smooth and fast. BALCONY ROOM - my parents and I stayed in room 8238 which is in a middle of the ship. It was roomy enough for us and there was plenty of storage space. The bathroom is tiny but the water pressure is good and we had an amazing room steward. I slept on the couch and after the 1st day requested a foam mattress, which was provided, as well as the robes. The room was cleaned twice a day and supplies replenished, even the tea bags. FACILITIES ON BOARD - There were plenty of bars and restaurants, as well as a game room, casino, theater, library, internet cafe, night clubs, lounges, spa, sports deck and a pool deck. There were about 2000 people on board but did not feel crowded at all. RESTAURANTS - we did not do a buffet as my parents do not get around well. We ate at their 2 main free restaurants (Seven Seas and Four Seasons) for breakfast, lunch and dinner. We did have lunch at Moderno once - they make great pizza to order FOR FREE during lunch, then it turns into a Brazilian steakhouse for dinner(NOT FREE.) We also ate at Cagney's - for some reason that night everything was too salty. We also had my mom's birthday at the Le Bistro - the food was great as was the service. The service was great at all the restaurants that we frequented. The food was decent, better than expected. ENTERTAINMENT - the shows were ok, my favorite was the WORLD TOUR - they had skits from different parts of the world. The comedian was decent, but the rest so so. The casino was ok for me did not lose too much. They had many venues where they had 2 or 3 people playing or singing different types of music, from Caribbean, Latin, jazz to classical. Very well done and everyone found something they liked to listen to. I spent a lot of time in their nightclub after dinner and a show trying to work off some calories, but still came back 5 pounds heavier. They also had a HOT WHITE PARTY on pool deck but it was too windy for me, but the music was great. HARVEST CAYE - they cruise line screwed up there - it was a tender port for us because there were 2 other ships there so we had to wait a long time. I got the tender tickets at 8:30 and got on the boat at 1:00 pm. Ruined the plans for me totally. I was able to get to the beach only and had a little walk about the port. It was very well made, and had everything for a price, drinks, food, entertainment and goodies. The beach and pool were great and had a lot of lounge chairs to accommodate the crowds. The water in both was great for me and I was able to find the shade too. COSTA MAYA - here we did not tender so were able to disembark at will. I was able to grab a taxi and head into town. There you can have a great meal, drinks, swim or a message by the Crazy Lobster for $20 an hour. Amazing day spent there. The water at the beach was crystal clear and warm for this time of the year (early April.) Taxi costs $8.00 one way not per person - so if more people go, the cheaper it gets. DISEMBARKATION - we had breakfast, grabbed our luggage and were off the ship and through customs in an hour. OVERALL IMPRESSION - you get what you pay for and a little more with NCL. No its not the newest ship, nor the most modern, nor is the spa on par with NCL Getaway (not even close) but the personnel are great, the entertainment good, the food is better than expected and fun was had by all. Try them and enjoy. Read Less
1 Helpful Vote
Sail Date: April 2019
We chose this cruise because it was during our kids spring break. I wanted a real vacation from cooking, cleaning, grocery shopping. We got a great deal and it included our airfare from Detroit to Miami. Being a former Carnival Cruise Line ... Read More
We chose this cruise because it was during our kids spring break. I wanted a real vacation from cooking, cleaning, grocery shopping. We got a great deal and it included our airfare from Detroit to Miami. Being a former Carnival Cruise Line employee I was excited to see what NCL would be like. Embarkation: The NCL staff were friendly and very efficient at the Miami airport. We got on the transfer shuttle to the pier with no problems. Embarkation staff were great too. We got thru quickly and went to our cabin and dropped off bags. We had a aft balcony cabin on deck 10 which was perfect. The buffet is on deck 11 so it was super convenient and our kids (ages 10 and 11) felt comfortable going there by themselves too. It was our kids first time cruising. I have to admit I wasn't sure if they would like it, but they had a blast. Once they discovered the basketball court thats all they wanted to do. Its close to the pool on deck 11 so we could keep an eye on them. Dining: We ate breakfast and lunch at the buffet on deck 11 every day. And we ate in the dining room for dinner. I am very picky about food and I have to say I was impressed. I thought it was very good. Everything was fresh and flavorful. The only "bad" experience I had was having fish & chips in the sports bar- they were barely luke warm. Ports: We went to Belize (Harvest Caye) and Costa Maya (Mexico). Belize was ok. We went ashore and went to the pool for 1.5 hours. Another NCL ship was in port with us and it was very crowded. Our son had a bad sunburn so we decided to stay onboard the next day in Costa Maya. It was great to be onboard with very few guests. Entertainment: we did not see the shows Cabin: nicely updated, lots of space to store suitcases and drawers for clothing, etc. The only complaint I would say is that the pull out sofa that our kids slept on was hard as a rock. I can't imagine an adult sleeping on it. Overall it was an amazing cruise! We already put a deposit down on a future cruise- Yah!!! Read Less
Sail Date: April 2019
I picked this cruise rather last minute, which for me is unusual. I am usually the deal hunter who books in advance. In fact I still have a booking for Carnival Magic in December 2019 that was already booked when I found this cruise. This ... Read More
I picked this cruise rather last minute, which for me is unusual. I am usually the deal hunter who books in advance. In fact I still have a booking for Carnival Magic in December 2019 that was already booked when I found this cruise. This cruise fell into spring-break for my kids schools. We had originally planned to vacation at Destin on the outer bank, and my wife had submitted her vacation request as far back as last November. Unfortunately they did not approve her vacation until 2 weeks before spring break. We actually booked this cruise early march and had resigned ourselves that she would have to put in her 2-weeks notice if it came down to it, as that is required in order to get re-hired there. It was rediculous. Needless to say the condo's we were looking at had become unavailable by mid january. This was the only cruise that happened to have a schedule that did not require leaving school days early or arriving after classes had resumed. Given its last minute nature the pricing was not too egregious, but I am sure booking earlier might have yielded better results. This was the fifth cruise I had sailed on and subsequently the 5th distinct ship as well. In the order of sail date I have sailed on: Carnival Victory, Allure of the Seas, Brilliance of the Seas, Carnival Liberty, and now Norwegian Sun. We were excited by the free open bar and the free-at-sea upgrade to the ultimate beverage package. We usually get the drink package on all our cruises, as they not only get you premium wines and sprits, but also those special irish coffees and mochas, as well as bottled water. My first bar experience was the Atrium Cafe and Bar. Having the Ultimate Beverage Package (UBP) I looked over the menu to find a decent Cabernet. They only listed one wine that wasnt just a generic name 'cabernet'. It was a Simi Cabernet, which is a fairly decent $20 bottle at most retail stores. Some excuse from the bartender about not having come up from the stock room yet. This was his excuse also on Day 2 and Day 3. Ironically this was a similar excuse at other bars EXCEPT for the Observation lounge, who had Simi available on the first night at sea. The 'house' cabernet they kept trying to pass off ..... Livingston. This stuff is worse than franzia. Its normally sold in JUGS. I have no idea how they got these 750ml screw-top bottles. To upgrade someone to the UBP and then deny them any premium wine is just plain wrong. They listed 6 different premium tequila, gin, and vodka's. But if you were a wine drinker they just wanted to serve swill. DAy 2 my wife came to another realization regarding the bait-and-switch nature of the UBP. BTW when you get your free upgrade they still make you pay the gratuities (20%) of its essential value. This means that not only are you paying an increased daily gratuity on your cabin ($20.50/pp/day instead of $15) but you're essentially paying another $6/pp/day for those with the UBP. My wife goes down to the Cafe to get a specialty coffee. These are supposed to be included like every other cruise line as long as you dont go to the starbucks counter. Well they only have ONE cafe on the whole ship and even though its not starbucks, thats the only kind of coffee they serve. So another bait-and-switch lie. She found out when they charged her account $6.50. Later on day 2 I noticed everyone complaining that ALL the bars kept denying them bottled water even though the UBP includes that. They claimed they were out. Its an unlimited open bar cruise. To not have water is purely irresponsible considering the risk of dehydration and alcohol poisoning. It wasnt until I complained to management about the wine, coffee and water did it get rectified on day 3. Their plan was to deflect and excuse until it was too late and assume the guests would just go along with it. Day 3 had the whole ship angry. Harvest Cay clearly says no tenders on the information. We and everyone was told no tenders. So guess what? Info in the Freestyle schedule talked about tender tickets. My wife calls the customer service desk, gets fed a lie about low ocean levels. The NCL Sun weighs 78,000 GT, its the lightest ship in their fleet. The fact that the NCL Getaway weighs 147,000 GT and was tied up to the peer blew that story out of the water. Heavier ships sit DEEPER in the water. its called submerged displacement for a reason. So our 10am peer time turned into sitting around for an extra 2hrs before the first passenger got off the ship. They only had 3 tenders and they were taking too long to cycle. They needed 6 tenders so they could get people moving faster. The lines consisted of 15min periods where nothing moved. The last group made it to shore at 2pm for a all-aboard 5:30pm departure. UNACCEPTABLE. IF that was not enough the captain of the NCL Getaway did the most irresponsible, dangerous, maneuver you could imagine. I was on the tender at 4:30 returning to the ship when the Getaway starts backing out of port. We were next to the ship trying to get off when that IDIOT captain spun up his engines to rotate at flank speed (full speed) it sent such a turbulent wake our tender kept crashing into the ship repeatedly. My daughter (16) and son (9) had litterally just stepped off the tender when this happened. They were not 6 feet in front of me when we had to hold on and try not to capsize. My son (handicapped) standing there crying and terrified that he is watching his parents die right in front of him because this IRRESPONSIBLE captain could not wait till the tenders were clear of collision before tearing out of port at break-neck speed. It was bad enough he came along and screwed us out of the peer, but letting him leave first??? Should have made his butt stay at the peer until ALL tenders were completed. Had I been on that ship I would have charged up to the bridge and relieved him of duty myself (possibly more than just that) I have the martial acumen to back it up and endangering peoples lives unnecessarily is unacceptable. He should not have command and NCL policy should state that peered ships must remain in port as long as tendering operations are underway if within 1 nautical mile of the anchored ship. Read Less

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