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52,346 Family Cruise Reviews

5 day Sensation Miami Nassau Half Moon Cay and Grand Turks. Embarkation fastest ever about 10 minutes.   Ship was at Port D if you take Uber.   Not allowed in state rooms until 130 pm so if u come early just know that.  Lunch is ... Read More
5 day Sensation Miami Nassau Half Moon Cay and Grand Turks. Embarkation fastest ever about 10 minutes.   Ship was at Port D if you take Uber.   Not allowed in state rooms until 130 pm so if u come early just know that.  Lunch is open of course.  Luggage took about an hour. Cabin steward came by and asked if we wanted morning or evening cabin service and his sheet also said both so we said both and he did.  Also asked for ice and he supplied a bucket of ice all cruise.  We tipped extra at the end. We had a back balcony which was good.  Most beds in most cabins run parallel to the ship, meaning as the bow goes up and down your foot end of the bed goes up and down slightly if that make sense.  However for the few cabins at the aft the beds run perpendicular to the ship meaning the bed goes up and down left to right instead of foot to head.  It was just weird to be rocked that way all night. Nassau is the only port on this cruise you need both your key card and I.d.  a driver's license is all you need for this cruise. No passport.  The other parts needed just your sign and sail card.   We walked 3 blocks south and 3 blocks east from the port and took a city bus on an unnarrated island tour for a buck and a quarter.  You pay at the end.  Bus 19 is a good one to see behind the scenes of you have done this island alot.   Private island... No tips...it was very hot.  Bring lots of sunscreen.  Excellent cell phone service.  Grand Turks.  It was so hot the locals were swearing badly.  There is limited free beach  chairs and cabanas and such right off the boat on the left of their pier so you want to be the first off.  The green umbrellas are free and the blue chairs behind them are free. First come first served.  The others are $25 for 2 chairs and an umbrella.   The 2nd night is formal night and an upgraded menu.  Be sure to try the rare finds like frog legs if that is your thing.  Most of the dinning room tables were for 8 to 12 people. Long gone are the days of tables for 2 and 4.  Every night they would stop service and the staff dance.  It use to be 1 night on cruised we took in the past.  Now everynight.  The background music is the same track each night.  We are dessert to Kenny g, entrees to a remake of Richard Marx, each night. It became a joke at our table.  Oh, this song is on, must be time for the bread..etc. By far the best part of the cruise was Deon the cruise director.   On 3 nights he had an event in the atrium about 845 pm. This is a must do.  It might be listed as name that song or something but just go. He had hundreds of people leaning over the edges of all the levels in the palm of his hand. IMHO one of the best vocalists at sea that we've seen is with the band Sixth Element.  They played most nights midship level 9.   Mostly standards from the 80s and 90s.  Some before.  They nailed so many songs so close that my phone app was showing the titles and original artist.  They have a new big fan   the crowds got bigger each night as passengers learned of them. The ship is old and worn out.  They have worked hard with upkeep but the price was right to overlook stuff.  The cabins have a hair drier and in the shower there are soap and shampoo dispensers.  One power outlet in cabin and 1 in bathroom.  We brought a very small splitter to charge 3 devices. Internet and cell phone...nassau if you have TMobile its local.  Others international plans work.  Half moon cay cell tower right by where dock is.  Turks the same.  On the sea day about 4 pm and off and on all night you are nearby towers on the islands you pass to get phone and internet.  In other words just make sure you are not on cellular at sea which is the ships towers, and you can stay connected without buying the ships internet package.  Overall a Nice cheap getaway. Read Less
Sail Date September 2019
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited ... Read More
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less
Sail Date September 2019
I'm sitting on deck 5 waiting to end this horrible cruise. I call it horrible because of the ship. I was so excited to get on the new big ship Vista. And this ship is the worst. I've been on numerous other carnival ships. And ... Read More
I'm sitting on deck 5 waiting to end this horrible cruise. I call it horrible because of the ship. I was so excited to get on the new big ship Vista. And this ship is the worst. I've been on numerous other carnival ships. And this one is bad. It is like being in a dungeon. It is dark and cramped. There are no walkways within the ship that are open with windows. You walk in dark crowded hallways. You can't find elevators because they are tucked away. This ship is not open and welcoming. Oh and you have to walk thru casino. Thru the smoke. Now way around it. What happened to having a grand atrium that makes u go wow. The main area of ship is only 3 stories tall. 3rd to 5th. Wow....what a disappointment. Now the crew was amazing. The food and shows were a disappointment. Very boring trip. I will never intentionally book another trip on this ship. Read Less
Sail Date September 2019
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have ... Read More
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have killed their tastebuds if they didn’t like the food. Please ignore negative comments about the food, it’s simply not true. Yes the itinerary is tight but that is no surprise. Just line up and get in early for tender tickets so you are first off the ship and make the most of your time in each port. Santorini and Mykonos were both spectacular. Cabins were comfortable and roomy, I had an inside cabin. Staff were so friendly and helpful. I got calls to my cabin making sure I was happy with everything, Entertainment was fantastic too, good singers and guitarists in the lounges. Only negative was the fact you can’t get second cabin keys when you are a family sharing two cabins with children. This is very problematic and frustrating. Read Less
Sail Date September 2019
The food was horrible. One in our party was vegetarian and the choices were slim to none. Same Indian vegetarian meal in dining room every night. The food in Lido restaurant needs to be labeled better. There was a pasta dish that looked ... Read More
The food was horrible. One in our party was vegetarian and the choices were slim to none. Same Indian vegetarian meal in dining room every night. The food in Lido restaurant needs to be labeled better. There was a pasta dish that looked like regular pasta with marinara sauce. After asking found out all the pasta sauce has seafood base. There seems to be no care given to people with dietary restrictions or needs. They have these hateful ladies (aka crumb patrol) in the Lido restaurant. They get in line right on top of you and clean crumbs the whole time you are in line. Felt very unwelcome. Hot tubs are not hot. I’ve had warmer baths. The temperature control in the cabins on deck 7 were horrible. I’m cold natured and I couldn’t get cool the whole trip. Then I saved the best for last. The muster safety drill! We had to stand outside sweating for an hour (because of waiting for late people), for a five minute safety drill showing how to put on a life jacket. The guy doing the demonstration in muster station F was so short we couldn’t see him. People were about to pass out from the heat. This was my 3rd cruise and my worst. Read Less
Sail Date September 2019
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go... We boarded in Genova, it was the or one of the last Med cruises of the season, but the service ... Read More
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go... We boarded in Genova, it was the or one of the last Med cruises of the season, but the service all over was not hurt by the ending contracts. Due to an extremely intense professional time I needed first and most of all relaxation and recuperation. And I got even more than hoped or anticipated. The very check-in experience (11am already!) was flawless from th the valet parking to being taken by our butler into the check-in area and first bubblies... There were apparently only three cabins boarding with us und everything went as smooth as it was possible. No hassle, no sweat (that’s difficult to me) no worries. The cabin was the “square” cabin so we had more than enough space for the following 8 days. I will not go into details about the cabin as this has been described many many times. First we went to explore the ship, while not too crowded yet and made of course the mandatory buffet stop, which was to be our last one as the catering in YC was superb. It also was one of the few strolls outside the enclave as the amount of people in the outside was too much for me; and surprisingly for my wife as well, surprisingly because she is not as quickly overwhelmed by crowds as I am. Our butler was Franco (Tien Wing) and we hit the jackpot as he and his service were impeccable, as was the cabin stewards, Anthony. We only took a short shopping stroll in Palermo, a horrible excursion in Majorca, which was the only negative of the cruise, so i cant really rate the excursions side. What I can talk about though are the fabulous people going over the top to fulfill every wish and craving. ie when the kids wanted pizza and fries, one of the bar people went to fetch it from the buffet, another time in the top sail lounge a butler suggested a chocolate milkshake that he had to go and get at venchi (5 min walk minimum). We were accompanied everywhere, because Franco always insisted on doing so. My daughter “fell in love” with Michelle, working in TSL, she actually became almost her personal assistant for the week, as the love was mutual. Drink service was quick and we even got the best of service when we started “partying” every night until 2-4 am on the one pool deck (5 out of six in our group of fellow travelers were smokers) even though the outside bar closed around 1030pm. I don’t think i ever drank as good a White Russian as I had on the Divina. We never heard a no, we never had to wait for any sitting or order, we never felt that things could get better. Demarcation was a breeze with franco assisting 8pm to the trunk of our car (which was waiting just outside the ship) and so.... ....booked a cruise of 12 days departing Miami on the 28th of February on YC of course....... that should say it all——-144 days more to wait....... Read Less
Sail Date September 2019
Reason we chose this cruise: It was in a day drive, low budget and fit into fall break for our teen. Embarkation and disembarkation was very smooth and efficient. Ship was old and dated and many of the areas on the ship had cosmetic ... Read More
Reason we chose this cruise: It was in a day drive, low budget and fit into fall break for our teen. Embarkation and disembarkation was very smooth and efficient. Ship was old and dated and many of the areas on the ship had cosmetic issues - tiles off of walls, cracks and rust. After the second night in the dining room we successfully found a great service team that we stuck with for entire cruise. The last night after returning from dinner we entered the hallway to a terrible smell and crew members frantically trying to vacuum up the water that was about 4" in the hall. Many cabins were flooded and people could not get belongings. We were moved to 2 rooms as there were none that could accommodate 3. In room with my wife and teenager somebody early in the morning just walked into the room without knocking. Read Less
Sail Date September 2019
I had a very low expectations given the reviews that I read hear prior to taking my trip. I am very grateful that my expectations were very low as I was pleasantly surprised. First the good. We were in cabin 4100 and it was great as it ... Read More
I had a very low expectations given the reviews that I read hear prior to taking my trip. I am very grateful that my expectations were very low as I was pleasantly surprised. First the good. We were in cabin 4100 and it was great as it made it easy to get on and off the boat. Our cabin steward was great though we barely interacted with her. We did not find the boat to look old or in disrepair. The staff was by and large pleasant and attentive and the itinerary was good. Now for the ok but not great. I have been on a celebrity cruise where the food was excellent. The food on the pride of America cannot be described as excellent but it is really good enough for the most part. The main dining room was a mixed bag. The items that stay on the menu from day today or better than the daily selections. For a cruise that is in Hawaii it is a shame that the fish is so terrible. The steaks on the main dining room and you are pretty reliable as are the pasta dishes and the soups. We found the aloha café to be more convenient for breakfast and dinner as the quality of the food was every bit as good as in the main dining room and the selection was better. We rented a car at each port and did not take part in any of the Norwegian cruise line excursions. We downloaded the GPS tour guide called GYPsy And found it to be invaluable in guiding us towards the best sites to see. We purposely arrived late, at 2:30, for embarkation hoping to not have to wait. We still waited about 30 to 40 minutes to be processed. Disembarkation was not much better and also took about 30 minutes though we did not have to wait for luggage.We had full days touring in our rental car so we were pretty exhausted at the end of each day. We did not go to any of the shows. I did try to go to the library but all the books are Locked up in the cabinet and there is no staff person in the library to unlock the cabinets. The fitness center is well stocked and huge. We did not do anything in the spa. The walking track, running track is on the six deck The wind doesn’t look like a walking or running track. There is no other cruise like this and I feel like we got a lot out of the experience. I was so glad to have read all the cruise critic reviews as I felt I was well prepared when I got on the boat. I was also happy that my expectations were pretty low. Read Less
Sail Date September 2019
We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half ... Read More
We are getting close to the end of an 8 day adventure on Carnival Magic and have a few negatives to report . The entertainment in the evening was not what we expected compared to our previous 2 cruises with Carnival. The only night we half enjoyed was the last night with the rock and roll of the 80's being played by the cast in costume. The entertainment on the main floor was much better with several different groups. The trio of female violinists from the Ukrane were the best. Some of the Pixel staff needs a lesson on customer courtesy as their new way of ordering pictures was very confusing and they were all 11x7 pictures but they didnt have one 11 x 7 frame to purchase and some of the help didnt even know how to order your pictures and didnt seem to care if you bought or not. We found most of the food ok but the dinner at night was great. We really need to put a shout out to our head waiter Joseph and his staff of Maryna and Cabata for the friendship they showed us every evening in the Northern Lights Restaurant. We hope to someday take another cruise and luck out to have them again. Also we would like to thank our housekeeping for the nice job of keeping our room clean and ice bucket filled. We did feel the carpet needed a good cleaning though. We will cherish all the fond memories we did have on this cruise though. We have previously been to Grand Turks but took the Rainbow Tour Bus for a tour of the island. My sister-in-law enjoyed it so that's what we had hoped for. A special thanks to Jaunita for her guide service on Bermuda. Very informative. My sister-in-law who took her first cruise with us at 83 years young got plenty of souvenirs to take back with her and we truly hope she decides to take another cruise in a couple years. My wife and I are planning an Alaska Cruise and Land tour in the next couple of years when she retires from her work. Once again, thank you Carnival for another great experience. Read Less
Sail Date September 2019
I booked with carnival before food was so good. I ate so much! I thought they was going to have to roll me of the ship. I had a wonderful experience on the freedom. I just returned from an 8 day cruise on the magic. The only exciting thing ... Read More
I booked with carnival before food was so good. I ate so much! I thought they was going to have to roll me of the ship. I had a wonderful experience on the freedom. I just returned from an 8 day cruise on the magic. The only exciting thing they had to do was bingo. They had bingo everyday. If it was bingo it was something else concerning the casino. They was pushing drinks. If you declined they just wouldn't stop hounding. However, my housekeeper was excellent. All the people i met on the ship was very disappointed as well. It was a cruise specifically for elderly or gamblers. I was very disappointed. I been itching to go on this cruise and it was whack. I'm going to give carnival a break and try royal caribbean. My cruise was from september 28,2019- october 6,2019.thye guys pig & anchor was hidden and not on the food itinerary all. Don't try the seafood shack the lobster rolls are horrible. Read Less
Sail Date September 2019
Well to start with ......norwegian was the only choice for a 7 day hawaii cruise that basically stays in hawaii all 7 days. Holland america (which is the number 1 cruise line in my book) was 10 days and longer with half the ports. I wish ... Read More
Well to start with ......norwegian was the only choice for a 7 day hawaii cruise that basically stays in hawaii all 7 days. Holland america (which is the number 1 cruise line in my book) was 10 days and longer with half the ports. I wish holland america would dock and match there ports. If you do a cruise you spend alot of time in the cabin, eating at restaurants, and excursions. I'll start with eating. Aloha buffet was a free for all, so imagine several thousand folks embarking on the buffet line at the same time, not a pretty picture. No kind of rope/pole system to incourage a orderly line....and by all means don't expect an employee to say anything when it turns into a mob crowd, imagine having a plate of food and trying to squeeze and manuever yourself thru a huge crowd to fill your plate at several different locations fighting the crowd to get your main course then moving over to the next set-up fighting to get your vegatable and side entrees and least but last moving to another station and fighting the crowd to get your desserts, then its off to a drink station, only find the ice machine broke and off to another drink station various ones located thru-out the buffet. By the time your done your worn out, ready for a nap. Finally you set down at the table only to have the buffet floor help gathered with co-workers in the corner chatting amongst themselves, when they could have tea and juice pitchers in there hands filling guest cups with refills. But know they conversate giggle and carry-on till your plates start empting, then there bugging you to take your plate before your even done. Skyline cafe which is a sit down cafee and you order off the menu and they wait on you...… we arrived at the locked door 30 minutes before it opened, and was the 5th couple in a line by the door. When the door opened 30 minutes later there was a crowd of several 100 people who pushed and eased, shouldered there way thru everybody to the front by the time the door opened we were nudged shoved and ended up with 15-20 people in front of us because they opened 2 lines. Again if they would of placed poles/ropes up forming to lines to get in this would of been more desirable, then the mob crowd pushing to the front with no guidance from the staff, at this time no staff intervene and the crowd pushed thru. And to top it off food finally arrived 30 minutes later.....miserable experience every single day all 7 days, only time it was nice was lunch because most people was off ship doing excursions. We had an inside cabin on the 11th floor and the extra bunk bed above us was folded up and it rattled, squeeked, made noises, the whole cruise, but i will say it was rough seas most days when we were sailing but even the calm days it still did the same noises, very hard to sleep at times, some nights i was so worn out from fighting the food crowd it did not phase me and the wife. Cabin staff was awsome, excusions were over-priced,..... Word of advice to all ....alot of the excursions you can book off the ship, like the road to hanna ship wanted $249 person......they sold out …. We were going to take taxi around town told taxi lady what happened (ship selling out)she took us there and back making the same stops as the cruise ship offered for $75 person wife and i did it for $150 total and it was great, she did not rush us at all and had us back to the ship way before departure. Now fast forward to end of cruise, we booked thru expedia.com supose to get $125 credit per cabin. We receive the bill and you guessed it no credit..... Went to guest relations only to be told headquarters closed and would not be open untill next day after trip over. Basically nothing they could do, they asked for proof, of course i did not print out promotion, as i have never had to do that, always have received(when i book on holland america, and we have sailed with them 15 plus times, never ever, have i not got a promotion credit, its always there) i asked for supervisor, he basically played the blame game said it was expedia.com fault, contact them, nothing he can do about it. Remember norwegian contracts thru them to sell there cabins but yet theres nothing norwegian can do. AFTER BEING VERY UPSET AND PERSISTENT HE FINALLY SAID HE WOULD LET HEADQUARTER KNOW ABOUT IT AND THEY WOULD REACH OUT TO WIFE AND I .....AS OF TODAY 10/09/19 I HAVE NOT HEARD A PEEP OUT OF THEM.....(YEA YOUR RIGHT ON YOUR FIRST THOUGHT, I AGREE HE TOLD ME WHAT I WANTED TO HERE TO GET ME OFF HIS CASE TYPICAL "TAKE NO RESPONSBILITY CUSTER SERVICE") sum it up folks stick with the smaller ships like holland america, less crowd and they actually wait on you hand and foot not to mention they pamper you with towel animals in your room and chocolates/mints on your pillow every night at the buffet dining, they actually fill your tea glasses, juice and coffee and clear your tables, also they have organized lines with employees who care & give directions to the effect ......leave the unorganized, mob-like crowds, no controls, free for all norwegian cruises for somebody else to conquer. Wow!!!!! I was very disappointed. i challenge the president of norwegian cruise lines to book a cruise on holland america take notes and learn what real customer service is all about...….you think the grass is greener on the other side of the fence, boy was it not, it makes me appreciate holland america even more so......now!!!!! Read Less
Sail Date September 2019
The price was excellent and included the beverage package and wifi. We had an inside cabin and ate early seating for dinner. Getting on the ship went smoothly and easily. This is the second time on this ship and we really enjoyed ... Read More
The price was excellent and included the beverage package and wifi. We had an inside cabin and ate early seating for dinner. Getting on the ship went smoothly and easily. This is the second time on this ship and we really enjoyed ourselves. The bar service in the Sports Bar was excellent. We did our exercise walk every day around the basketball court and found out that 10 laps equal a mile. All of the ports were great but we didn't get off the ship in Nassau. The shows were excellent and I enjoy all the Cirque du Soleil type acts that they incorporate into the music. They even have a condensed version of the opera Madame Butterfly. We didn't care for the Beer Improv show though. Everything went well but we were really disappointed with the debarkation. That is the reason they didn't get a rating of 5. It was a terrible way to end a beautiful cruise. We were told to meet in the theater at 7:40 and wait for our tag color to be called. They were making announcements around the ship but not in the theater. No one (including the crew) seemed to know what was going on. There was no organization and total chaos. MSC didn't have any control over the crowd and people just pushed and shoved in the line because they got so frustrated trying to figure out when to get off. We finally joined the chaos on our own at 9:30 when we faced the fact that they were never going to call us to get off the ship. We finally got off and in our car around 10:30. This would be the only reason I would rethink about taking another MSC cruise. Read Less
Sail Date September 2019
Wanted to to try a larger ship and this one was beautiful, a lot of mirrors, chrome and glitz. We normally do not get off the ship, we like to sit around the pool and enjoy the ship, however, we noticed on port days, there were no ... Read More
Wanted to to try a larger ship and this one was beautiful, a lot of mirrors, chrome and glitz. We normally do not get off the ship, we like to sit around the pool and enjoy the ship, however, we noticed on port days, there were no activities nor any music around the pool. Our handicap accessible cabin was comfortable. We were in an inside cabin/midship/15th deck/Fantastica Experience. Loved sitting at the atrium bar people watching. Once the bar servers knew you, they kept the drinks coming. (We did tip every time we got drinks, which helped for quick service) The only show we saw was Starwalker. The others did not appeal to us. Food on the buffet was always hot and plentiful. Embarkation was quick and easy as we have noticed since hubby is in a mobility scooter. We checked both pieces of our luggage and it was at our door at 2pm, which is the time everyone was allowed to go to their cabins. We did early debarkation (7:30am) and took our luggage with us. Going through the terminal was a breeze. Would we do Seaside again...probably not....ship too large for us and the age group seemed to be 30's-40's. We are looking into doing a smaller MSC ship. Read Less
Sail Date September 2019
We chose this for a weekend away with adult kids. These dates and prices worked out at the time for us. This was our first Princess experience. For reference, we have sailed on Carnival Spirit, RC Voyager OTS, and Pacific Explorer. We ... Read More
We chose this for a weekend away with adult kids. These dates and prices worked out at the time for us. This was our first Princess experience. For reference, we have sailed on Carnival Spirit, RC Voyager OTS, and Pacific Explorer. We had four adults in a mini-suite. The lounge became a narrow single bed, with a pullman being the fourth berth. Shower over bath. Narrow balcony. No complaints about the room. Food did not quite meet our expectations, given the hype about Princess food. The desserts were terrific. Service in the MDR terrific of course. The buffet had a very weird grid-like pattern layout, which no real logic to it. I found this area very claustrophobic. I would rate this area and the food at 2.5/5. The inside of the ship seemed very disconnected from the sea outside. Almost all of the public areas are enclosed by restaurants around the outside, or the shops. Way too many shops in my view, but I know some people love them. Even the door to exit onto the small outside (uncovered) area on deck 7 was frosted. You may as well just be in a Westfield anywhere. There did not seem to be enough public areas to suit the number of passengers and not enough shady areas outside. The lack of promenade deck adds to the challenge in this area I believe. The atrium area is very pretty but very noisy with mostly paid restaurants or the photos etc around it. Sometimes parts of this area or the access way to it was blocked off for an activity, making it even more difficult to get around on the ship. I would not want to be on this ship in poor weather as I feel the inside public areas would become very unpleasant. You would be extra glad of your balcony cabin in bad weather. As mentioned by others the theatre area seems to fall well short of requirements for the number of passengers. We saw the new show which I did enjoy. The fact that the 7.15 pm show is televised live into the Princess Live theatre indicated that the supply of seats does not meet the demand. On the other hand, some of the game shows were done in the Princess Live theatre, which seemed too small for the number of people who wished to have a seat. Hollywood Conservatory is quite pretty, although I personally am not a fan of indoor pools. Table Tennis, golf driving range, basketball court seemed to meet with approval. The Laser shooting area did not seem to be open or accessible with no explanation given. Service terrific, poolside music, movies etc good. As mentioned by others trying to get around on this ship is clunky, with corridors and walkways on both the lower and upper public decks ending abruptly. I felt almost all of the public corridors, stairwells, lift lobbies, buffett area were too narrow for the number of people trying to move around on the ship. Seawalk area and bar a nice quirk. In short, I am not too sure that this ship suits the Australian market or cruising in warm climates or scenic areas. Lucky there is a lot of balcony rooms on this ship because it may be the best spot to sit and realize that you are traveling on the ocean. (other than on deck 17). We enjoyed our first taste of Princess overall, and will do again, but probably not on this ship. Read Less
Sail Date September 2019
We did a 3 days cruise to no where. The ship is only 2 years old so is quite new and in good condition. Highlights were the movies under the stars, good steak at Crown Grill, quite good food at the buffet with a wide variety, good gym and ... Read More
We did a 3 days cruise to no where. The ship is only 2 years old so is quite new and in good condition. Highlights were the movies under the stars, good steak at Crown Grill, quite good food at the buffet with a wide variety, good gym and other sporting activities such as golf practice range, basketball court and numerous table tennis tables. Our balcony cabin was in good condition but the pull down bed for our daughter meant it was hard to get out to the balcony when it was down. The room seemed a little small but the wardrobe was a good size and the bathroom nice and modern and clean. The shows were very good, the violinist and the dancers put on great events especially the tech based dance show. Afternoon tea in one of the dining rooms was good, nice tea, cakes and nibbles. Did not like the lack of ambience of the speciality restaurants, they open to a bar or to a walk way, too noisy. Poor service in the Crooners Bar Read Less
Sail Date September 2019
We'd previously done the Pacific Islands Cruise on Pacific Dawn with P&O and wanted a cruise departure from Brisbane. Papua New Guinea wasn't even on our radar but the dates aligned and we thought 'why not'? We ... Read More
We'd previously done the Pacific Islands Cruise on Pacific Dawn with P&O and wanted a cruise departure from Brisbane. Papua New Guinea wasn't even on our radar but the dates aligned and we thought 'why not'? We booked our first balcony cabin and we wont go back to ocean view again. With school holiday pricing it was not a budget cruise like our first one but it was nice to treat ourselves. It's so nice to have extra space in the room as well as the deck which had 2 chairs, sunlounge and small coffee table. Our room (9070) had a great queen sized bed while our daughter slept on the converted sofa. She loved having her own space. There's loads of hanging and drawer storage too, though large suitcases wont fit in cupboards (tip..they will fit under the bed if left opened which is great for shoe storage) Our room had a bar fridge (other rooms don't). We were able to take our own soft drinks which was great given we didn't opt for a drinks package this time and saved a heap of money. The bathroom was fitted with spa bath which we loved. The toilet looked new and the shower pressure and temperature control were great. Our room stewards were brilliant as always and it was great coming back after lunch to an immaculately presented room. Aria is an excellent ship. Just the right size with good facilities and heaps of restaurants and bars to choose from. The decor is great and beautifully fitted out. The lounge are in the Atrium on level 6 is great for playing games or reading. There's always organised games here too and some cool prizes to win. We always found room by the pool on the sun lounges. The pool and 2 spas were crowded with kids but being school holidays that's understandable. The sliding roof is brilliant and the lounge areas to the side of the pool are very popular. We didn't get to go to the adults only area as our daughter decided HQ was not for her. (one day!!) The gym is amazing with great panoramic views. My wife is quite the gym junkie and she found everything she needed. She also indulged in a massage at the spa which we paid more than we should (the same massage was offered on the last day for much cheaper) Our daughter also got a great hair cut which she is busily instagramming everyone about. Food was generally good. The Pantry is a great concept and the food is better than the old buffet style with lots of variety. Some hit and misses but great breakfasts! Angelos Italian was very disappointing. Flavourless and bland. Dragon Lady was above average. Salt grill was sublime. The Waterfront is a beautiful restaurant but the service has gone down hill. I don't know if P&O are pushing for more business like service from their waiters but many have little personality and aren't friendly. Very robotic. There were of course some exceptions. The menu feels very limited and my daughter struggled to find anything on the main menu. Entertainment was good. Its very cabaret in style which is not to our liking but the movie theatre was great and the TV in the room had some good shows and movies. There's also a massive DVD library. We picked 2 but they were never delivered. Ports of call for PNG are hit and miss. Alatou was not very pleasant and not much to see if you don't do a planned tour. Kitava was missed due to weather. Kiriwina was good. Very cultural with heaps of markets and great beaches to swim in. The locals are very friendly and we enjoyed our outrigger canoe ride across the reef. The highlight though is Conflict Islands. Its paradise in one easy to navigate small island. Sublime beaches and snorkelling. Tip- take your own snorkel gear and make your own way to eastern tip of the island. Save yourself $100 in excursions which happen off the same beach. It's a beautiful walk along the beach or through the middle of the island. Weirdly this island doesn't use money, rather a voucher system. You have to buy the vouchers from a kiosk (long lines) and then use the vouchers at the bar, gift shop, water activities kiosk or restaurant. Food is pretty good and the bar is well stocked with local and international beers. There were no issues with gastro on board that we knew of. Disembarkation took us about 15 minutes, we were home in 45. Read Less
Sail Date September 2019
We chose this cruise as it was the only one that suited a family holiday in School holiday times. 5 of the 7 guests have cruised extensively before, 2 were new to cruising. They will not cruise again after this experience. The rooms ... Read More
We chose this cruise as it was the only one that suited a family holiday in School holiday times. 5 of the 7 guests have cruised extensively before, 2 were new to cruising. They will not cruise again after this experience. The rooms were terrible. Torn carpets, everything is falling apart. The rooms are dirty (could clearly see spilled drinks and food just left on the walls) mould throughout bathrooms and around windows on oceanview rooms. The sheets are just nasty, stained from years of use. You did not feel like lazing around in your room that is for sure. One of the rooms was so bad it took several days of complaining but eventually the bathroom was regrouted and siliconed. It shouldn't take days to get an issue sorted. And for all these inconveniences a bottle of wine was offered and dinner at salt. No room change or refund, disgusting customer service. The rooms smelled, they are in need of a thorough deep clean. Add to all this that for most of the cruise the a/c around the boat seemed to not work very well especially in the rooms. Some people we spoke to could not get there rooms below 25 degrees. On the last few nights it did start to work better but black dust and dirt was coming out the vents. Back to the smells, the boat is just old. All the bathrooms in the main areas always seemed to be overflowing constantly, not just 1 but everywhere you went. You spent a lot of time holding your breathe as you walked past certain parts. As for activities, there is not a lot to do on p&o ships. It was our second time on board one of there ships and I don't think i would ever cruise with them again. There are plenty of other options and good deals out there. If your just looking to buy a drinks package and get hammered drunk all day, then maybe this is for you but everything about p&o compared to other lines is budget. Everything is an extra. I've been on budget ships before and you get what you pay for, but for the price of these cruises for a few hundred extra i would definately go on something else. Pacific aria should be retired well and truely. P&O should be ashamed to be charging guests for such a horrid experience. I also feel extremely sorry for all the staff stuck on board, they seem severely over worked. They all look tired, and fed up, cant blame them. 2 guys cleaning 36 rooms, no wonder they are filthy. Read Less
Sail Date September 2019
Cancelled half the ports and offered no refund or apology. Terrible customer service. Leaking sewage and overflowing toilets. Ruined our very expensive trip and lied or withheld info from customers on several occasions. Wouldn’t ... Read More
Cancelled half the ports and offered no refund or apology. Terrible customer service. Leaking sewage and overflowing toilets. Ruined our very expensive trip and lied or withheld info from customers on several occasions. Wouldn’t travel with Norwegian ever again even if it was free. The food service and cabin cleaning crew were great and the food was decent but everything else about this cruise line frankly stinks. There was even a protest on the ship because of so many disappointments. Apparently they had canceled several of the ports before the cruise even began and then told us that it was the weather When we called one of the ports they said no ship was even scheduled to dock that day. This company is dishonest and greedy. Sail with someone else or be disappointed I have cruised many times w other lines w no problems. This cruise had nothing but problems and cancelations from day 1! Read Less
Sail Date September 2019
Had a wonderful 4 day cruise with perfect weather, ship and crew/staff were excellent. What brings the whole rating down was the technical issues we experienced with our stateroom. The embarking was a very pleasant and positive ... Read More
Had a wonderful 4 day cruise with perfect weather, ship and crew/staff were excellent. What brings the whole rating down was the technical issues we experienced with our stateroom. The embarking was a very pleasant and positive experience, very well done. Rooms ready when promised and plenty to do while waiting for the room. Key West was well done given the short amount of time you have there, we did a bike tour and enjoyed the history and sense of humor our guide shared with us. The private island was wonderful with plenty of room to spread out ( we were the only ship on the island, so lots of extra room and no waiting -except at the bar). Specialty dinning was very tasty and service was excellent. Pros: Public areas of ship are in great shape Specialty dinning was a winner, both service and food Arrival and departure was very well done Shore excursions (Key West bike tour and private island beaches both great) Butler and steward both excellent Indoor bars/lounges well done and good service Cons; Technical issues with the room Read Less
Sail Date September 2019
I will start by saying we have cruised 5 different cruise lines, this was our first Carnival cruise. Yes we have heard a lot of negatives so we were prepared for the worst! However I must say the Elation is in very nice condition, ... Read More
I will start by saying we have cruised 5 different cruise lines, this was our first Carnival cruise. Yes we have heard a lot of negatives so we were prepared for the worst! However I must say the Elation is in very nice condition, refurbished and quite nicely done. The cabins are plain, yet served there purpose. Staff was nice, however the ship is understaffed and service suffered. Food was much better than expected and was very good in the dining room, good to average at the buffet. Guys burgers and the Cantina were excellent. There was plenty to do for evening entertainment, and the Rock show was outstanding. The problem for us was not the ship at all. However be prepared for the crowd a low cost 4 day cruise gets. The quality of the people did not match the quality of the ship. Perhaps I just cannot adjust to the younger under 40 crowd.(I am in my 60's, took my kids and grandkids for this cruise) My grandkids felt it was a great cruise, so it is a matter of perspective. If you like loud, and I mean really loud music on the pool deck, kids taking over the jaccuzi ALL DAY, Kids and adults walking the hallways all night talking loudly and waking up everyone who actually tried to sleep, parents who take absolutely no action to control their children, than this is the cruise for you. I will stick with Celebrity or Royal Caribbean which gets a better crowd. Will I try a 7 day Carnival cruise in the future? Will the crowd be different? I'm not sure yet. As for now I need to recover from this one! Read Less
Sail Date September 2019
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process ... Read More
Not what was expected. Very unfriendly staff. Outdated vessel. Very small. Not well kept. Food was worse than hospital food. Balcony very dirty. Not a lot of activities on-board for 4 day duration. Age group 50-85. Disembarkment process very early. Shops with expensive prices. Atrium is a small hole in the vessel. Elevators are old and dirty. Not sailing again with a Princess. The staff seem to agree that Royal Princess have higher standards in food, cleanliness and ship entertainment. The cocktails were very overpriced. Coffee tasted like water, looked muddy. Tea was better option. Same breakfast menu every single day. Buffet posts and glass were extremely dirty. Staff around ship couldn’t answer badic questions, but gave honest responses, “sorry, I can’t answer that, maybe someone else knows”!!! I would spend a few hundred more and get a better experience with an alternate cruiseline. Many seniors with books in hand and ready for relaxation. Read Less
Sail Date September 2019
My mom and I took my 4.5 year old nephew on a 5 night cruise to Bermuda. This was my third Disney cruise and my third time on the Magic sailing out of NYC. This was my second Halloween on the High Seas. My nephew loved meeting all of ... Read More
My mom and I took my 4.5 year old nephew on a 5 night cruise to Bermuda. This was my third Disney cruise and my third time on the Magic sailing out of NYC. This was my second Halloween on the High Seas. My nephew loved meeting all of the characters; it was probably his favorite thing to do. Bermuda was a great port of call and we really enjoyed Horseshoe Bay beach. The Disney movies in the room were also a godsend as my nephew is an early riser and we put movies on for him to watch so we could get some extra sleep in the morning. EMBARKATION: Always seems to take forever on Disney compared to other cruise lines. The characters coming out helps, but it still is a very slow process. And there is never enough seating in the NYC cruise terminal. DINING: Our waiters were amazing with my nephew and brought him chicken nuggets, french fries, and apple slices every night because he is an incredibly picky eater. I found the gluten free options very lacking. Other cruise lines give you an option of ordering off menu or will try to make non gluten free items gluten free for you. That is not the case on Disney. Some nights there wasn't even a gluten free appetizer option. Really enjoyed getting gluten free mickey waffles everyday for breakfast in the buffet though. Lumiere's now seems very boring and outdated compared to the other two restaurants as well. HALLOWEEN ACTIVITIES: Were way too late for our 4.5 year old. We had the early dinner seating so had to stay up until 8:15 for trick or treating to start. We also found the party and trick or treating to not be well organized. KIDS CLUB: We could not get my nephew to attend the kids club on his own. We had him try it once for 45mins and when I went to pick him up he was standing in the room by himself not doing anything. He begged us not to have him go back by himself. He's a very shy kid so we suspected this may happen before the start of cruise. We attended the Zootopia and Sloppy Science activities during an open house and loved them. The Zootopia activity was especially cute. SERVICE: Amazing as always. Read Less
Sail Date September 2019
This was my first river cruise but not my last! Viking is a first class operation and the HEIMDAL is the best! The crew is more than helpful not to mention funny, the food excellent and plenty, excursions were fabulous and the ... Read More
This was my first river cruise but not my last! Viking is a first class operation and the HEIMDAL is the best! The crew is more than helpful not to mention funny, the food excellent and plenty, excursions were fabulous and the excursion guides were incredibly knowledgeable, friendly and humorous. The Captain was always smiling and made himself available everyday to greet the guests. How he maneuvers that huge ship through the Locks is amazing! The friend I traveled with chose this itinerary and I wasn't sure it would be wonderful....silly me... it was FABULOUS! Each port of call was different and amazing and as I said earlier the guides were excellent... not boring as some can be. Whoever trains them does a first class job! I loved the excursions but I also loved getting back to the boat, taking a refreshing shower then sitting outside looking at the fabulous views while sipping on a cocktail and being very thankful that I was here. Read Less
Sail Date September 2019
Being a Travel Advisor, I wanted to experience the Medallion Concept. It was wonderful. So easy to get into your stateroom, by just walking up to it. Also great to keep in contact with family members. The wi-fi was wonderful. Better ... Read More
Being a Travel Advisor, I wanted to experience the Medallion Concept. It was wonderful. So easy to get into your stateroom, by just walking up to it. Also great to keep in contact with family members. The wi-fi was wonderful. Better than any cruise we have taken before I also had this cruise on my bucket list and it did not disappoint. My favoite ports were Boston,Charlotte Town, and Quebec. It is a must to get to the Princess Theater show room in advance or else you will not get a seat. The staff was very friendly and food choices were very good. In the buffet area, they have the greatest system for egg dishes. They give you a buzzer that signals when your eggs are ready to pick up. They were always hot and cooked to perfection. Great service with choices for my friend with a gluten free diet. There was an issue before our cruise that required special sanitation, so while onboard, we were not able to use the salt and pepper shakers on our own. The staff did it for us at the table. It was alittle annoying but kept us all well. All in all it was a great cruise. Read Less
Sail Date September 2019
We had been planning with some friends of doing a New England Fall colors tour for more than a year and selected this cruise due to (1) reasonable cost and (2) itinerary and (3) prior experience with Princess. We have always enjoyed ... Read More
We had been planning with some friends of doing a New England Fall colors tour for more than a year and selected this cruise due to (1) reasonable cost and (2) itinerary and (3) prior experience with Princess. We have always enjoyed Princess for it's service, dependable food, and moderate pricing. Some highlights of our cruise: A. We were a bit startled when we received an email about a day before boarding (NYC) informing us that we would be boarding late due to a virus outbreak on the previous cruise. This left us a bit apprehensive but it turned out well because very few people got sick on our week. One major reason for this was Princess went to extraordinary lengths making sure passengers didn't touch food in the buffet area and that we all washed and sanitized our hands before eating or socializing with other passengers (I've never washed my hands so much in my life!) All in all, the results were worth it though. B. Leaving from New York City harbor at sunset is a great experience! Went close to the Statue of Liberty and a great view of Manhattan sailing away. This was partly due to great weather on most of our trip (only the last several days in Canada were a bit rainy and cool). C. The itinerary was, for the most part, great - Newport, Boston, Bar Harbor, Halifax, St. John (NB) and Quebec City were spectacular. The only stop that didn't rock our boat, so to speak, was Sydney. While the tour of Alexander Graham Bell's museum was extremely interesting, we're not sure a full day stop in Sydney was warranted. All the other stops were very good - our favorites included Newport, Boston, Bay Harbor, Halifax, and Quebec City. Princess handled all of our shore excursions and did a good job. We always feel they tend to be a bit "pricey" on excursions (compared to doing them yourselves) but they handled everything well. The ship was in good shape and the crew handled it well - we have cruised on this "class" Princess before but this was the first one that had the higher capacity (about 3,000 passengers). It seemed a bit crowded at times (especially in the buffet and the Princess Theater) but overall they handled it well. On the entertainment, the production (or what we refer to as "Broadway") shows were outstanding (Princess keeps getting better on entertainment). The other shows (cabaret singer and a cello/vocal duo) were also very good and the magician they had on board was the best we've every seen. Surprisingly, for late September/early October, we didn't see as much "color" as we would have expected until we got to Quebec. There it was very good. Overall, though it was a great cruise which we would do again. Read Less
Sail Date September 2019

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