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52,340 Family Cruise Reviews

We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. ... Read More
We booked this cruise only 30 days before sailing. Reading the reviews, many people had booked this 6 day cruise well over a year ago. This was billed as a 6 day cruise, and everyone paid tips for a 6 day cruise. It was really 5 days. The ship arrived at the pier in Vancouver at about 6:30PM and check in was slated to start at 7PM. Guess what happened at boarding? Most people started lining up at 4PM and by 7 there were several thousand people standing in a line that wound around Canada place. This is part of the ugly. We had done 2 other late departure NCL repositioning cruises from Vancouver before. The first was really bad and a woman waiting actually had to be taken away by ambulance due to a panic attack it was so bad. Well this time we did not even show up to check in until 9:40pm! We still waited about 10 minutes in line and we were just about the last 2 passengers to board the ship. We tried to eat as soon as we boarded but we had our drill and everything was shut down. Still the ugly! When we arrived in our room, we found a letter letting us know our itinerary had changed. Since the cruise was announced it had its first day in Seattle. Now it was changed to eliminate Seattle and we had an overnight in Victoria. This was OK for us but many passengers were disappointed. The excuse was not having enough time to notify the US authorities for immigration purposes. Now, all 4,000+ pax had to go through US customs in San Francisco! We did the drill and enjoyed the ship. The next morning we arrived in Victoria. This would be the good for us. Victoria is a beautiful place to visit and we had a beautiful day there. We took a nice walk to Craigdarroch Castle (about 3 miles) as we had never visited there. Well worth the visit. Then we headed back to town and enjoyed happy hour! Swan's was our first stop then we visited Canoe. Both fun places for adult beverages! We had enough energy left and walked back to the ship. The Liverpool Beatles did a show at 7:30 in the showroom and it was standing room only. They did early Beatles in this show and everyone enjoyed it. The next day we were to leave at 2PM so we just walked into town and back. Again it was a beautiful day. Sail away was nice and we just explored the ship. We had dinner at the Q which was good. DW stayed and to watch the CW band (ok but not great). I went to the Cavern club and got there early enough to get one of the last seats there. The 9PM Beatles show was the early years. This was great for me as a Beatles fan to see these guys performing in a small club environment and I could imagine what it was like to see them in Liverpool in 62/63! Now for our first sea day. We received a notice that we would be refunded our port charges for Seattle and they gave each cabin $100 OBC. This was a positive move as NCL knew full well the immigration situation long before our cruise but did not tell the passengers until we were onboard and could do nothing about it! Our Cruise Critic M&G was at noon. This was also the time the ship scheduled the Veterans get together at Maltings. I went to the Veterans and DW went to the M&G at the District Brewhouse. I visited with the one other Vet at the bar for a few minutes and then wet off to join in the M&G. NO SHIPS OFFICERS attended the M&G but they did have champagne for us (nice touch). There were 30-40 cruisers there. Great to meet those we were chatting with on the roll call. The schedule said there would be an Alaskan Beer tasting at 2PM at the District Brewhouse. I was in a group of 10-20 standing outside the closed doors to the District at 2 pm. I just left and came back about 10 minutes later figuring I could join in the tasting a little late. When I got to the District, it was empty. They had kept the doors closed and then the bartender said nobody was there at 2 so he just cancelled the tasting! Poor management! Dinner was at the buffet and it was fine. Then we went to Six. DW liked it, she was listening to each of the "wives" as they sang about their life with King Henry. I was a well done show but not up my alley! Overall, the sea day was good. Now for San Francisco. Since we now needed to clear customs in SF (which was originally going to be handled in Seattle) it meant that EVERYONE would be getting off the ship when we arrived. We had booked a trip to Alcatraz on our own for 10:30AM. I had gone to the front desk on the sea day and managed to get with the correct person to assist us in getting off the ship in the first group to go through customs. This did work fine and we were walking around in SF by 8:30AM. I heard the ship was cleared by around 11AM. We had a good day and BEAUTIFUL weather in SF. On Alcatraz, they were saying how unusually beautiful and clear the day was. Parts of the island were opened to the public that normally are off limits. We spent the remainder of our day walking in the Fisherman's Wharf area. We would have ridden the cable cars but it was way expensive and a long line just to get on. Not for us. Back to the ship and the buffet for dinner. We finished dinner and it was about 7 so we wandered by the theater. There was no line so instead of sail away we went into the Jersey Boys show. Mistake missing sail away! Jersey Boys was an excellent show right up until the point in the show where they dropped the first "F" bomb! There was an audible gasp in the theater. To be fair NCL does have a sentence to warn passengers in the Daily and a piece of paper size sign at the theater when you walk in. We never saw either of these. That just tainted our enjoyment of what otherwise was a great show. It is just sad that NCL feels like this language is necessary in their primary entertainment show for a ship that is marketed to families! The language could be changed without damaging the performance. Another example for us of the BAD! We did eat breakfast and lunch at the local. They did an outstanding job and the food was fresh and hot. Dinner on our last sea day was at La Cuchina and it was good food and the service was good. We just wandered a bit and packed. The ship is new. It is well maintained and the crew were all happy. We did not care for the size of the ship. You have 3 levels of shops, shows and places to eat (6,7 and *8). Then you have 7 levels of hotel and 15 and 16 for food and pools. The only place they used for games, trivia, presentations etc was the atrium. This is typical of NCL in that they really do not pay attention to those types of activities. The atrium in big and impersonal and when we cruise, we typically make friendships at trivia and other small group activities. Not so much on NCL. Disembarkation went great. We walked off with our bags. That started at 7:30 and we left at 8 with NO LINES! this was a good! We have continued to try NCL but sometimes it is just not a good fit. I tried to add photos but the review would not allow it! Read Less
Sail Date September 2019
This was my first cruise and this was a good one. The ship was very nice and in good shape for its age. The crew on the ship was very good they help you anyway as possible. I had a ocean view stateroom it was excellent. Our room Stuart was ... Read More
This was my first cruise and this was a good one. The ship was very nice and in good shape for its age. The crew on the ship was very good they help you anyway as possible. I had a ocean view stateroom it was excellent. Our room Stuart was excellent as well she kept our stateroom clean. The Comedy shows on the cruise was funny and entertaining. The theater shows was as excellent. The overall experience on the cruise was very good. I so went to 2 specially restaurants. Teppanyaki Was excellent the food and the chef was excellent to. I also went to La Cucina it was very good the restaurant seating area was very elegant. The 2 dinning areas are excellent also. The seven seas is the more fancy dining and the four season is the more traditional dining. I liked dining at the seven seas the dining area was more elegant to me but the food was excellent. Read Less
Sail Date September 2019
I took the Pacific Coast re-positioning cruise on 9/30 which was supposed to stop in Victoria, Seattle, and San Francisco. As others have pointed out, boarding was a nightmare. When we booked the cruise many months before, boarding was ... Read More
I took the Pacific Coast re-positioning cruise on 9/30 which was supposed to stop in Victoria, Seattle, and San Francisco. As others have pointed out, boarding was a nightmare. When we booked the cruise many months before, boarding was supposed to be at 3:30 PM. Then when we received our luggage tags in the mail, the boarding time had magically changed to 7:30 PM. Then, due to the ridiculous line on the departure day, we didn't actually get on the ship until at least 10:00 PM. This was particularly crappy, because we have have a 6-year-old and had to return our rental car before 6:00 PM. And obviously we had to check out of our hotel much earlier in the day. So we ended up hanging out at a food court across the street from the cruise terminal for hours after 6:00 PM. Pretty awful. Once on board, we read that the itinerary had changed such that we were no longer stopping in Seattle. Of course, there was no legitimate or concrete reason provided for this, nor did the Captain or anyone else bother to explain or apologize for ripping us off. I was eating at the buffet one day, and one of the head dudes on the ship (not the captain, but the second or third in command) was going around talking to people. When he approached me, I asked him why we didn't stop in Seattle. He made up some excuse about not being able to coordinate enough Customs workers to process passengers. As if this was all new to them and the ship didn't spend all summer going in and out of Seattle. Ridiculous. I suspect the real reason we didn't go is because of extreme disorganization/incompetence on the part of the crew/ Cruise line which was a common theme throughout the trip. We eventually got a $100 credit to our cabin for the missed port. How generous. Just as others experienced, getting off in San Francisco was also a nightmare. It took 45 minutes to get off the ship, and this was with a few line cuts (thanks to some of the crew) because we had an excursion that we were late for. This was not our fault, as we were initially told that we had to disembark the ship floor-by-floor, and were supposed to wait for our floor to be called before disembarking. Regarding the ship, it was reasonably nice, but I felt that there was not enough common space for the number of passengers aboard, and this was consistently evident based on virtually everywhere being overcrowded when at sea. I think they should have designed the ship with fewer cabins and more common areas, but of course, this would yield a few less dollars, so I guess it may not have been tenable. Even though the weather was starting to cool down, I went on the water slides. There weren't even that many people in line for either of the slides, but the wait was still extremely long to use them. I can't imagine how miserable it must be waiting for the slides in a more temperate climate such as the Caribbean. Our balcony cabin was very average, nothing special. It was a bit loud and we could hear toilets flushing and some voices from other rooms. The toilets were also unreasonably loud. The free TV choices were extremely limited, and movies cost $10 each. Total rip off. Also a ripoff was the "free" internet package we received. It was a hassle to log on and off (this is undoubtedly intentional so that people don't use it as much), and we weren't even able to access YouTube or other streaming sites unless we paid for upgraded internet. Also, we were limited to using one device at a time. Again, a total ripoff. Regarding the food, I felt it was very average. Not amazing, not terrible. All in all, this was probably one of the the worst cruises I've been on all things considered. I actually think that Disney is worse than NCL (bad food, no casino, too expensive for what you get), but the wife and kid like Disney at least. None of us liked NCL much, and for this reason, we probably wont be back on an NCL ship for a very long time. They really blew it with this cruise. Read Less
Sail Date September 2019
The Sea Princess is now an average ship having aged poorly. There appears to be some outstanding maintenance required to get it back to a reasonable standard. Our cabin seemed to be smaller than previous cruises, along with the bedding ... Read More
The Sea Princess is now an average ship having aged poorly. There appears to be some outstanding maintenance required to get it back to a reasonable standard. Our cabin seemed to be smaller than previous cruises, along with the bedding feeling like it was also getting old. We predominantly ate in the Horizon Court dining facilities and must say that the food was far below standard with excess oil and/or spices being used, along with being overly repetitive. On some occasions we ate either fruit or bread rather than hot food. When we did eat in the Dining Room, you do notice the dramatic differences, with the quality of the food being equivalent to a good restaurant. The evening entertainment was generally good, with some shows being absolutely fantastic. However, as a contrast, the daytime activities were primarily aimed at the aged passengers and generally boring as hell. Most activities were conducted as time fillers or a mere distraction. Otherwise as you walk through the various areas of the ship all you see is old people sitting in one spot all day. The Front desk staff although friendly enough, lacked sufficient communication skills to fully grasp simple requests or explanations. I certainly was not happy with their customer service skills. The biggest issue or should I say issues, is the fact that other than the light entertainment provided, everything is about getting your money into their coffers. In regards to Ports, well from my perspective, if it is a Hawaii & Tahiti Cruise, then that is where you should spend the majority of your time, with overnight stays in these ports or at least the 2 biggest ports. The other issues is the excessive sea days, with Australia being so far from most locations, these travel days just added to the long days and increased their opportunity to get your money. The excursions are generally worthwhile to go on, other than the costs, which can be prohibitive. Princess Cruises add significant cost on top of these, due to their administration and co-ordination of each excursion. You can, if desirous organise your own on-shore trips, however, in some locations you leave yourself open to be either conned or just over-charged. Overall, you must make up your own mind, but I think, you really should consider whether or not this type of holiday is your thing. We will cruise again, but we enjoy getting on a ship, unpacking once and then just relaxing. Read Less
Sail Date September 2019
Been on 5 cruises total. This was my first with Norwegian and I'm sad to say it will be my last. We traveled with a group of ten, ages ranging from 35 to 65, all who have cruised before and all were pretty disappointed. The bars were ... Read More
Been on 5 cruises total. This was my first with Norwegian and I'm sad to say it will be my last. We traveled with a group of ten, ages ranging from 35 to 65, all who have cruised before and all were pretty disappointed. The bars were not staffed for the amount of people needing to be served, and if you wanted to enjoy any shows, comedy clubs, or entertainment, you better make sure you make a reservation the moment you get on board and plan your whole week out right away. Which is not something they tell you. Without a reservation you are unable to enjoy the entertainment they have. I have never had to book to see shows on a ship. We did manage to get into the rock of ages show!! Super amazing, if you get a reservation I highly recommend it. I've also never had to have a reservation for the free normal evening dining. The food is so so. I was not impressed. We enjoyed three of the specialty restaurants along with the normal Buffett and evening dining, the only one I was impressed with was the French restaurant. The service in the restaurants was wonderful as well as our room service and staff. However when out and about on the boat I found it odd to not see staff members waiting on guest or seeing if guests needed drinks etc. The atmosphere for myself and the group I went with was way to laid back. The whole ship was quiet most of the time including leaving port. Missed the music, dancing and excitement that usually comes with a cruise to the Caribbean. Lastly the two shore excursions we did were wonderful. I've been to Tabayana beach more than once it's still one of my favorites for snorkeling. We also did four wheeling in Cozumel, this too was wonderful. Have nothing bad to say about the ports. Overall this was the most expensive cruise I've been on, with the poorest overall service and enjoyment. Read Less
Sail Date September 2019
I had an unexpected grande mal seizure waiting in medical to have a bite looked at. I received top notch and professional care and as an RN myself I can see when teams are organized well. Thanks to all for gokd care and a swift ... Read More
I had an unexpected grande mal seizure waiting in medical to have a bite looked at. I received top notch and professional care and as an RN myself I can see when teams are organized well. Thanks to all for gokd care and a swift transport to hospital. Not how I wanted my first cruise to end but I can say with confidence these folks are ready for medical issues. Thank you. The parts of the cruise I do remember were lovely. Every employee was friendly and helpful and my nurse/physician team were nothing short of excellent. I didnt like walking by all the smokers on the top deck, but as far as complaints go that is all I can think of. We wanted for nothing and were very well cared for. The ice show was fantastic. Thanks to all especially Dr Jorge. I endorse this crew with all I have. Read Less
Sail Date September 2019
The most important take away from my trip is to review your Sail & Sign statement carefully. If you have prepaid for spa treatments, you could get billed again. Your CHEERS doesn't work at the Carnival island of Half Moon Cay. ... Read More
The most important take away from my trip is to review your Sail & Sign statement carefully. If you have prepaid for spa treatments, you could get billed again. Your CHEERS doesn't work at the Carnival island of Half Moon Cay. The Cheers program is NOT worth the money. You will spend less if you just pay out of pocket. You can get bored over the course of 7 days. The pools and chairs are always full. The in-room television doesn't have ample movie selections. You honestly feel like you are eating all the time and the food isn't great. We spent most of our time in the casino (we broke even thank goodness), but the ventilation is horrible from the chain smoking that occurs. If your pockets aren't full when you leave, your lungs will be. And your clothes will reek badly. They do keep the boat spotless and they work super hard to cater to you and your surroundings. We stayed in a suite and it was awesome. It is roomy compared to the balcony rooms. The only issue that I had and this was my second attempt to love a cruise was that the bedding always smelled like dirty laundry. I even brought my own blanket and pillow cases, but they couldn't hide the smell. In summary, we went with family which was a big plus, but this trip proved that I will never be a cruiser with many under my belt. You either love them or hate them. There is no in between. Read Less
Sail Date September 2019
The trip was definitely uneven starting with the loading process. We waited online for about 1.5 hours to get on the ship and found that most of the employees were not helpful at this point until someone complained to management and they ... Read More
The trip was definitely uneven starting with the loading process. We waited online for about 1.5 hours to get on the ship and found that most of the employees were not helpful at this point until someone complained to management and they came and started to direct the lines. If all of your paperwork is printed out, there is no reason that people should take more than 3-4 minutes at the counter. Cases that become more complicated should be directed to a different help desk. Most of the people working on the ship were wonderful. They had very positive attitudes. I didn't expect the overall sleezy feeling that people were always trying to sell me something. For instance, I went to a lecture on metabolism not realizing until after 40 minutes they were now going to try to sell me a product to help cleanse my system. Most talks ended up being some type of sales pitch. I truly enjoyed the Thermal Suite but resented the blatant lying about how many passes they were selling. When I bought my pass, I was told there were 20 passes left and the limit was 120. A couple of hours later, I went back for a raffle and again heard how there were only 20 passes left. Then I realized that they were also selling day passes as the cruise went on. To be honest, I only felt crowded once during my time there, but the unnecessary lying seemed foolish. Another major issue was communication. I wanted to get off at Bar Harbor a couple of hours before my tour which started at 12:50 from inside the ship. I was discouraged by the crew saying they would not be responsible if I didn't find the group off of the ship (turns out very easy to find them)- hence I stayed on the ship. Other people I met were told sure meet the tour in front of the ship and yet others were told that they could absolutely not leave the ship. Overall, the food was fine and the staff serving were exceptional. As stated- it was a very up and down experience. Read Less
Sail Date September 2019
We wanted to try out cruising, and being school teachers, needed a cruise that left or arrived in our home town during school holidays. This 4 night cruise from Auckland to Sydney was perfect. Embarkation was a breeze at the port of ... Read More
We wanted to try out cruising, and being school teachers, needed a cruise that left or arrived in our home town during school holidays. This 4 night cruise from Auckland to Sydney was perfect. Embarkation was a breeze at the port of Auckland. There was no problem with being dropped off with luggage right by the terminal. We were happy with the cabin, it was exactly as we expected after researching. It was comfortable and clean, with everything we needed. Our steward was amazing at looking after us. That was actually the theme of the cruise - the most incredibly staff are on Princess. Our daughter has coeliac disease, and safe eating is the hardest thing when travelling with her. Not on Princess though - we ate in the formal dining room for pretty much every meal after the first day as the food was incredible, and they were able to cater for my daughter's gluten free needs, as well as her wants. I was blown away by how great the food was. The other options on board were perfectly good (we had breakfast once at the buffet, and tried out the terrace grill for lunch as well once, both good meals), but the anytime dining at Traviata was super special. Bar service was equally great. The staff are so friendly and welcoming. Nothing is too much trouble. There are amazing cocktails on Princess! Our daughter had great fun at the youth club, and she also loved the pools. We became addicted to the trivia sessions, and found that there was always something to do if we wanted to do something. The show Encore was amazing, extraordinary talent. Lots of live music from classical to rock band, at all different times, and loads of opportunities to take part in activities - not bad for a 4 night cruise! The crossing was a wee bit rocky - as it often is when crossing the Tasman, which also meant they couldn't disembark at Bay of Islands, but they really tried to make it happen. We weren't planning on getting off there, so that didn't impact us. We were having too much fun exploring the boat. We would absolutely sail with Princess again, the trip exceeded expectations in so many ways. Read Less
Sail Date September 2019
I have been on 10 previous cruises with Princess, Royal, P&O, and found this a grade above. P&O are equitable to Princess, and RCCL are just too big, with too many options. You have a 10 minute walk to get anywhere. This is the ... Read More
I have been on 10 previous cruises with Princess, Royal, P&O, and found this a grade above. P&O are equitable to Princess, and RCCL are just too big, with too many options. You have a 10 minute walk to get anywhere. This is the advantage of a smaller but well resourced ship. Columbus at 1440 passengers is the largest in the CMV fleet, but still medium sized. It is not missing anything. Still bars, restaurants, pools, decks, entertainment etc... but all within a small distance. It still has 9 lifts on a smaller boat, so you never wait long for one to arrive. The restaurant is well laid out with private booths, like a modern family restaurant. Staff remember your name and after 2 nights, know your needs and preferences. They work hard at this. Without being too in your face, all staff are friendly, positive and extra mile people. Well recruited, and well trained. The Fjords were beautiful, visiting Eidfjord, Flam, and Bergen. The funicular railways, whilst not cheap, are excellent value for money and show you views you could not see otherwise, from powerful waterfalls to snow capped mountains, mountain villages, and deep valleys. Beautiful. Ship food was good, rooms (inner, with 4 guests) are fine, and on this occasion, entertainment was the best we have experienced in any ship (this was our 11th cruise) DJ King was utterly believable as Elvis, Roy G Hemmings was a great singer (if somewhat Narcissistic), and one of the earliest of the Drifters, with great girl backing singers one night, and male backing singers the second time, with the girls joining at the end - a truly memorable evening. And the 3 degrees? Magnificent, iconic,unforgettable. These ladies are genuine soul legends. The ‘soul legends theme’ cruise was an inspired idea, and we (myself, wife, sister, daughter) would definitely do it again. ABSOLUTELY UNFORGETTABLE!,, Read Less
Sail Date September 2019
We choose the NCL Epic from previous experience on the Jade few years ago that was very good for family with kids. But the Epic was very disappointing, the room was tiny and not comfortable. We ordered a balcony room for family and the ... Read More
We choose the NCL Epic from previous experience on the Jade few years ago that was very good for family with kids. But the Epic was very disappointing, the room was tiny and not comfortable. We ordered a balcony room for family and the shower is in the entrance of the room with only curtain that gives you privacy. The sink is in the middle of the room. After opening the bed there is no way to the balcony. And if got stuck outside the room 30 min until maintenance came to change batteries in the lock. The show except the circus are not for kids. And if you want to see something in the circus show you have to pay 50$ for person to see something. The bowling is fron age 6 and cost 7$ for a player which not written anywhere until you get there. The buffet is ok but not something to remember. As I wrote at rhe beginning we choose the NCL because they are known for their freestyle cruises and spouse to be for families but except for the youth program (Splash) and few slides at the pool we didn't find something truly exciting. Read Less
Sail Date September 2019
Several issues keep me from rating the overall experience as excellent. 1. The Blue Lagoon excursion was a dump with terrible food and a total waste of time. I would have preferred to be on the Ship or back in Costa Maya. Senior Management ... Read More
Several issues keep me from rating the overall experience as excellent. 1. The Blue Lagoon excursion was a dump with terrible food and a total waste of time. I would have preferred to be on the Ship or back in Costa Maya. Senior Management should visit and evaluate before charging guests for the experience. 2. The Guest Service Desks (All) should be in a quieter area, and not in the main very loud atrium. Consider you have multi-lingual staff and guests trying to understand each other, with constant craziness just feet away. 3. The demeanor of the photography manager seemed sharp and arrogant and not friendly. The photographers were phenomenal. 4. The pools were cold and extremely crowded. It would be nice to have a relaxing pool with light music for older adults. 5. Restaurant reservations were hard to get. Better instructions should be provided to first time cruisers, or some reservations withheld knowing they will get booked on the ship. Read Less
Sail Date September 2019
Very disappointed in the food. There are so many choices that it is hard to do them all well. Many nights we did not eat our entrees. Comedy was good and the bands were good but the huge production numbers were embarrassing- so bad ... Read More
Very disappointed in the food. There are so many choices that it is hard to do them all well. Many nights we did not eat our entrees. Comedy was good and the bands were good but the huge production numbers were embarrassing- so bad and poorly performed. Voices and dancers were off and the shows made no sense. The cruise is good fun if you just know how to have fun. There were no enrichment activities. The daily activities were lacking and seemed to be geared for children. Most troubling- Princess now allows guests in the dining room in jeans, shorts or flip flops and guests can be in the buffet in bathrobes or pajamas. Staff were friendly and helpful for the most part. Crooners Lounge is a lovely spot for evening drinks and music. This itinerary spent too much time in the ports and not enough time at sea. Coffee is bad even in the paid cafe. Read Less
Sail Date September 2019
My wife and I have taken two additional cruises on Princess, and with us taking our son (15 yo) with us, we wanted one that had a more kid friendly environment (arcade, wall-climbing, slides, and a club for his age (Entourage)) and others ... Read More
My wife and I have taken two additional cruises on Princess, and with us taking our son (15 yo) with us, we wanted one that had a more kid friendly environment (arcade, wall-climbing, slides, and a club for his age (Entourage)) and others who had taken Norwegian recommended them as a kid friendly company. Check in at Miami was great. We had a small amount of waiting time, but once we passed through, we had a great time touring the ship to locate where things were at. The layout of the ship was significantly different than the other Princess ships we had been on. I wasn't sure how I was going to like the layout, which in my opinion, never did grow on me. We arrived at the boat at 11 am. Once we got access to our room at 1pm, it was nicely set up, about what we expected with a Balcony room. Our bags arrived shortly there after. However, not all of our bags arrived. We went to Guest Services to locate them, and they could not find them. We proposed the idea that they may have been placed in my fathers room. They called his room and verified that the bags were placed in the wrong room. Upon finding the bags, I verified that the tags put on the bags were identified to my room, solidifying the conclusion that the staff had made a mistake with our bags. On board activities fill up fast, and being as some of them need to be made when you arrive, it should be on your list of things to do as soon as you get onboard. There is difficulty on setting up reservations when you don't know your schedule 3 or 4 days in the future. When the daily schedule does come out every evening, it may require you to shuffle your schedule to meet obligations on the cruise. That part was very irritating. Our first show reservation did not go as planned. We had "Burn the Floor" scheduled on the first evening, but when we made it to our room, we found out that our reservation was moved to the next night at a different time, requiring us to shuffle our evening as we already had a dinner planned with family. We had to leave the restaurant early to make it to the show. When we arrived to our reservation at 7:27 pm for a 7:30 pm show, we were told our reservations that we made months in advance, which was changed to the following evening, had been given away to others as we didn't arrive 10 minutes prior to the show start. We were told it was standing room only. The Box Office staff were very unhelpful and rude, and asked us to leave the Theater. We did not know about the 10 minute requirement, which made us reschedule the show 5 days later. The mobile app and NCL.com doesn't mention the 10 minute requirement as well. Our first excursion port was in Roatan, Honduras. Roatan seemed very cluttered and not very picturesque. We bought the Ultimate Big French Key excursion. The excursion included either a snorkeling or boat tour. We decided to do the snorkeling. My wife an I wanted to document some pictures underwater, so we bought one of the phone bag/selfie sticks onboard for $40. When we bought it, I was skeptical on its protection of the phone in water. We all jumped into the water, and my wife told me the phone had come off the stick and fell into the water down to the bottom. We told the tour guide and he managed to dive down ~50 ft and retrieved my wife's brand new iPhone 11 Pro from the reef. We never expected him to do that, and this impressed us greatly. The phone bag maintained the seal from water and protected my wife's phone from water. The tour guide received a great tip from that. Once we returned to the beach, we relaxed for another couple of hours and the food was great. Overall, the excursion was great, and the tour guides turned our crappy vacation into a great one. We would definitely recommend this excursion to others. The next day, we went to Harvest Caye, Belize. It sounds like a legit name, however, this is just a name for Norwegian's private island. You don't actually get to see Belize's mainland. That being said, my family purchased the Villa's for $700 a pop. I was skeptical on the quality for the price. We arrived to the Villa by cart, and found a beautiful room and our own private beach and amenities. This part surpassed my initial thought. It was definitely a nice experience, but I don't think it is worth the $700 as you still have to buy your own drinks and food on top of it. Even though the island is owned by Norwegian and we had the beverage/alcohol/food packages, everything you buy is for an additional cost. We did the paddleboat excursion, which was far more activity than we expected, but it was good for the $29 my wife and I paid as a whole, not individually. Next up, we had a parasailing excursion at 1pm. The staff were very helpful and nice. When we got out to the parasailing site, we were told that it was cancelled due to inclimate weather (lightning). We were bummed that it was cancelled, but we knew we were getting our money back. We had a nice relaxing part of the day. Our concierge assigned to our Villa heard about the excursion cancellation and expressed sorrow. However, later in the day at 3pm she came and told us there were openings for the parasailing, which we capitalized on. The excursion went well, and my wife has a newfound likeness toward parasailing. Overall, a very good day in Harvest Caye. Would definitely recommend the parasailing and the Villa. Paddleboat maybe not as much. Next up, Costa Maya. Back in 2003, my wife and I took our honeymoon and this place had just opened up. We did not have a very good experience and were dreading visiting this place again. This time we decided to take the Maya Waterpark excursion. Upon arriving at the meeting area, the area is much bigger and full of more activities than we remember. There is a dolphin adventure, more places to eat and drink, and more shops to shop in. The meeting area was difficult to locate, but we found it. We took the bus to the park and went in. The park looks bigger than it actually is. The park has a large man made Mayan temple to which all of the water slides are attached at different levels. They also have zip lines over the park, but we didn't do that. The bad part, they only have 2 elevators for the multitude of floors. making elevator wait times bad. The alternative is to climb the stairs to the level you want. Of the slides we went on, they were very good. We did get tired of climbing stairs, so we went to their lazy river which was very nice, with the exception of another day of inclimate weather (rain/lightning). We didn't spend much time at the park due to the weather, but we felt we got our money's worth and we returned to the main area of Costa Maya. We walked around a bit and returned to the ship a little early. Overall, a nice day and the area is significant improvement from what we experienced in 2003. Excursion is worth the time and money, as long as the weather plays nice. Final excursion port, Cozumel, Mexico. In the past, this had become my wife's favorite port due to the activities and the shopping. We decided to do the Xel-ha all-inclusive water park. This was scheduled in advance for $129 a person. All three of us were booked. This excursion was different than the others, as we had to meet up in the Breakaway Theater where other excursions made us meet up on the pier. We didn't understand that part. It wasted a lot of our time. It was at this point that we found out we had to go to the mainland for the excursion. Once our group was called, we exited the ship and made our way to the ferry, which was about a 40 minute ride to the mainland to Playa del Carmen. Once we arrived, we had to find the right tour. Once we found it, we waited in line about 20 minutes before we started to mobilize. We moved further up into a shopping center, where again, we waitied about another 15 minutes. More time lost. We mobilized once again to walk to the bus which was to take us to the park. We boarded the bus and rode it for another 35 to 40 minutes to reach the park. Keep in mind, our day started at 7:50 am in the theater. We arrived at the park at 11am and were told we had to meet up at 2:30pm to leave for the ship. This was only allowing us 3 and a half hours for an all-inlcusive excursion! The tour guide told us we couldn't use our sunblock due to natural concerns in their park, so we had to buy theirs which was a small aerosol spray for $17. It was very expensive. We felt rushed through the park. The food and drinks were very good. The river tube and snorkeling were fun, what we had of it. We met up at 2:30pm to leave at the entrance, where we waited another 20 minutes for everyone to arrive. We took the bus and the ferry back to Cozumel and arrived 15 minutes behind schedule. Guess what though? No shopping. My wife was very upset about the excursion and the time wasted which we could have used to buy gifts for others. We would definitely not recommend this excursion to others. This is something best for an all-inclusive resort in Playa del Carmen and not for Cruise takers. There is just not enough time to get all you want done with the transit times being so long. For a place we looked into visiting once again, it turned to be a complete disappointment. Upon arrival back at the ship at 4:45 pm, many of the Xel-ha excursion proceeded to the Guest Services desk as the Shore Excursion desk was vacant. Guest Services told us that there was nothing they could do because it fell on the Shore Excursion desk, which wasn't going to be manned until 6pm. Many of us were upset. Guest Services would not get someone from Shore Excursions to alleviate our concerns. It seemed as if they were hoping we would go back to our room and cool down and forget about going to the Shore Excursion desk as a group. My wife caught one of the Officer's attention which happened to be the General Manager. We expressed our unhappiness, and he called the Shore Excursion manager up to the desk. The General Manager remained until the Shore Excursion manager arrived. As a group, we expressed our concerns and unhappiness to the Shore Excursion manager. He looked into it, and we did receive half of our money back from the excursion. Now the overall cruise comments. Food at the specialty restaurants is exceptional. Food as the Main Dining Rooms (Manhattan, Savor, and Taste) can take quite a long time with larger groups. We had a party of twelve, and our dinners were taking on average about 2 hours. When we had a party of three, we were finished within an hour. I understand it will take a little more time and coordination with the larger party, but it was an extra hour. When we did eat at Margaritaville, my wife's chicken had an unexpected bone in it. Other than that, Margaritaville was great. Garden Cafe Buffet has a great selection of food, but the quality is noticeable when compared to the other restaurants. Onboard shows were great. had a good time at each one we went to (Burn the Floor, Rock of Ages, and Wine Lovers). They also had a "Deal or No Deal" show frequently during the cruise. It was a good time. Every ticket is $25 and lasts for that days show in the Atrium. Even though you may not be called up to the front, you still play along and have a potential to win something. A couple of nights we went to Syd Norman's Pour House. If you like Rock music, that is the place to go. Good atmosphere and great music. We did do the Skyy Ice bar. For $15 a person, you effectively go into a freezer, have a couple of included drinks with ice sculptures around you and leave. Not a bad experience for the cost. Some subtle things were different when compared to our previous cruises with Princess. At no time during this Norwegian cruise did we have animals made out of towels or mints on the pillows as we did with Princess. Pools and jacuzzis close at 10pm. At that time, nets are put up, preventing access until the next morning. Kind of irritating as that is the perfect time to relax after a busy day of activities. Now the conclusion. All we have to compare it with are those we took with Princess. We did have a good time and the days were busy with activities. The beverage and food packages assisted in maintaining the cost low, but there is still some money to be spent even though everything was prearranged before the cruise began. At the end, we ended spending an additional $300 which is quite low. With the experiences we had, my wife and I would not recommend Norwegian to others, and will more than likely go back to Princess Cruises. Read Less
Sail Date September 2019
We embarked on a family cruise of 12 people and took advantage of the 5 free promotion. We had a balcony room on the 14th deck and it was everything you need for a comfortable cruise. The all you can drink package was a GREAT incentive and ... Read More
We embarked on a family cruise of 12 people and took advantage of the 5 free promotion. We had a balcony room on the 14th deck and it was everything you need for a comfortable cruise. The all you can drink package was a GREAT incentive and was a big reason we chose Norwegian. The service was great overall and the staff was incredibly friendly. I spent alot of time on the 16th deck bar and the bartenders were awesome (mostly Jesus and Christopher)! The premium dining package was awesome and wished it was more than 3 days. Ivy was our server at Ocean Blue and she was the best. The buffett was very very good also for anytime eats.There was so much to do on the ship for entertainment. Headliners was great for the comics and the Howl at the Moon was soo fun. Stomp the yard was a great show. I got to hug a sloth in Roatan and that made my vacation. The beach in Belize was very nice and a very different from my last experience in Belize. The staff was great overall and soo friendly. Our steward Alex was the absolute best. He took care of all of our needs when traveling with our 2 yr old. I was very happy with all the perks and I think I found a new company to cruise with. It was a much much better experience than Carnival. I would love to do the 16 day Panama Canal cruise from LA to MIA or vise versa. Read Less
Sail Date September 2019
This was a great cruise overall. As most know, the PNW weather can be iffy in the Fall and we surprisingly had amazing weather for this trip for late September/early October 2019. I didn't know what to pack (even though I live in ... Read More
This was a great cruise overall. As most know, the PNW weather can be iffy in the Fall and we surprisingly had amazing weather for this trip for late September/early October 2019. I didn't know what to pack (even though I live in the PNW) and even with the weather being good, I still didn't pack enough warm clothes for enjoying the outdoor space at sea. We had a balcony room (L301) and many days we sat on our balcony as we sailed away and I could have used more layers. However, days in port I was perfectly fine with capris, long sleeve, and a vest. But on the ship I needed to dress warmer. Layers would be my advice for future cruisers on this with gloves, scarf, hat, vest, coat, and some lighter clothing layers for warmer weather in port. But the weather was so nice on our first at sea day that we even could lay out in swimsuits, by the pool, heading south on our at sea day! But on our at sea day going north I used the atrium pool area as it was cooler. Go figure! We stayed pre-cruise in downtown at our time share. We flew into Sea-Tac and took the light rail into the city (SO EASY if you've not used this before, and cheap!!!) (YouTube Seattle Light Rail system and it'll show you how easy)Then we walked to our resort and used Lyft to the port. Lyft dropped us right off at the ship where we boarded around 11:30am. Barely any lines, hardly any waiting, probably less than 30 minutes from drop off, to on the ship. Got on the ship and made our way to the Horizon Court for a buffet lunch. Seating was crowded indoors, so we sat on the back outside deck and had lunch. It was cooler, so needed our warm jackets & coffee during lunch. At 1pm it was announced that our rooms were ready and we made our way to our cabins where we were happy to see our luggage was waiting for us. Unpacked, and met up with the rest of our party to explore, do the muster drill, and then set sail. Princess has an app that you can download on the ship that you can leave messages for one another via this app. Instructions are on a card in your stateroom about this. It was a little tricky to find our friends on the app (had to enter their number on their stateroom card directly to make them come up) but you can use this feature with Princess' wifi and not be charged. I had my phone on airplane mode while onboard, but wifi was on and we used this app for free. This is not the internet package through the ship. We could also call each others room number and leave messages on their in room phone as well, to communicate. We also had a cabin nextdoor to our friends, and our room steward opened the door, per our request, so we could sit on the balcony and visit. Food on the ship was good. Buffet had the typical things, but for those who don't purchase a drink package and bring on your own hydro-flask or cup, you could get coffee, ice tea, and water in the buffet. They also had hot water and a huge variety of tea bags to choose from as well. I like flavored creamer, which isn't offered on the ship, so I just packed a small box of flavored creamer pods in my suitcase and took a couple to breakfast each day. I also brought on my own insulated coffee mug to keep my coffee warm and have a larger coffee cup to walk around the ship with my coffee in the mornings. My husband did purchase the soda package which was reasonable (under $10/per day) so he stayed hydrated via soda or other juices/mocktails, etc. We just purchased our own cocktails and drinks as needed as we couldn't justify the alcohol drink package for how little we drink. I did bring on the allowed 2 bottles of wine for my stateroom though (1 per person) & just asked my steward to bring me some wine glasses. There's a specialty coffee package that was $31 for 15 coffees, which is a good deal if you use all 15 coffees, which our friends bought one to share, but on a 7 day trip and quite a few days on shore, they left a few drinks un-punched on the card, so they didn't get all 15 drinks. I asked the person at the coffee stand if you could use the unused coffee punch card on a different Princess ship/sailing and he said no. So that didn't work in their favor. Now we did end up having lobster on our last formal night in the main dining room and Baked Alaska. That was very pleasant to know that Princess still has the lobster night, as many lines are doing away with lobster night. Some people don't care about this feature, we happen to book with the lines that still do this if the itinerary is what we want. Ship was in decent shape. You can tell it's been used quite a bit. For instance we had a bit of carpet coming up along the edges of our stateroom. No big deal, it has mass amounts of people coming and going, so it's going to look used. But over all the ship still was beautiful and clean. We did not have a mini suite, so no couch in our room and the shower seemed extra small compared to the Celebrity ship we were on last year. The Star shower had a shower curtain that you had to make sure was inside the shower so not to soak your bathroom floor, which I did a few times unexpectedly. The shower also had wall mounted shampoo/cond combo, and body wash, also a small body lotion was provided on the bathroom counter. But the room was well appointed & clean, with a large closet and ample shelving and storage for our 7days. The bathroom this cruise had an overall outhouse smell, so I had brought on a small bathroom spray, which I used to mask that odd smell. I would have liked a counter standing bathroom scent to keep it smelling fresh throughout. But didn't know that we'd need it as I've never had that constant smell in our bathroom on a ship before. My parents were in a mini suite on dolphin deck and they had a full size shower/tub combo and couch area and 2 TVs vs our 1. However their balcony had zero cover on that dolphin level, which left them exposed to above cabins and weather. We had a nice over hang cover on our Lido deck balcony which was nice when it did sprinkle a bit, we could still make use of our balcony. Entertainment was fine. Didn't go to all the shows and didn't make use of the lounges and all the entertainment going on around the ship as we visited with our party more on this trip than go to the shows. They had two comedians back to back, which was odd not to break those up a bit, one was much funnier than the other. The ships in house production show was ok, Celebrity did much better with this. But the Star isn't one of Princess top ships, so expected not to have the top entertainers, and that was just fine. It was worth our time to watch and we were entertained nicely. They did a fine job and we enjoyed going each night that we did. Walking around the ship we did hear other lounges having entertainment, which seemed fun. So there was lots to enjoy on the ship. Didn't do any of Princess' excursions. Did our own in port by renting cars and walking food tours, and finding local breweries. ASTORIA we had great weather, which doesn't always work out. Astoria is a lovely town with a fun river walk and lots of breweries. There was a $7 shuttle to go into the heart of town from the port that you could use as much as needed throughout the day. You aren't in town when you port and there's a good mile+ walk to get into town from port. Which is a nice walk on a clear day, but we opted for the shuttle. SAN FRANSISCO, our highlight was to go under the Golden Gate Bridge. We went under both times in the dark and the bridge isn't lit up on the underside, so our pictures don't do it justice. The ship will go under the bridge depending on tides so the ship will fit under the bridge, we set our alarm clocks for 5am, and we actually went under at 6am. But again, we heard this could vary due to tides and nobody could give me exact times we'd be going under when we asked the night prior. We left port at 10pm. Both were the same experience going under the bridge, less crowded on the top deck in the morning, and very windy both times, more so leaving than coming in. But it could have been foggy just the same, so it was just lucky we had such a good experience with this. Luckily we had no fog or rain, so it was fun. We did Alcatraz on our own (bought tickets a few months early) and ported almost next door to the Alcatraz pier. Walking distance to Pier 39 as well. We did a Little Italy walking food tour on our own, which was SO FUN!!! MONTEREY we rented a car to do the 17-mile drive and see Pebble beach, which was beautiful. We rented through Enterprise which had a shuttle van that picked you up in the pier parking lot. Had to call to find it, as it wasn't there and wasn't marked when we arrived, so we just had to wait. Some friends took an Uber to Carmel by the Sea, and am wondering if that would have been more time and cost efficient instead. But if you stay around the port area, you can easily walk and stay entertained close to the ship as well without going out of the area completely. VICTORIA didn't have Uber, so we walked into the harbor area, which was a bit over a mile I'd guess, and very lovely and an easy walk. We've been to Victoria so didn't need to sight see, just popped into pubs and looked around the harbor area. Now, we left Victoria in the evening so we got back on the ship later, which meant all the shops on the ship were closed and stayed closed until we disembarked. We forgot this tidbit and left about $70 unused OBC because we couldn't use our OBC (except for drinks) in the shops, as I was thinking about getting a sweatshirt or something with our OBC. So keep that in mind if you have any OBC, use it up before the things on board close down and if you depart your port later. Just a reminder, which I knew, but forgot about until it was too late. Disembarkation we opted to carry our own luggage off so we could keep our luggage with us the night before. They wanted us out of our rooms by 8am, so we quickly had breakfast in the buffet and then went and got our luggage and walked right off. Now, we opted to use the Lyft system to get back to the airport. They will not let Uber/Lyft drivers to come right up to the ship like they did dropping us off. You have to walk about 1/4 mile+ to get to the Uber/Lyft area. For my husband and I, that was no big deal. However for my parents who have mobility issues, that wasn't so great. They did it, but it was a struggle for them. Lyft will vary on cost, but it was about $30 for two of us to get to the airport, where the shuttles directly at the port were charging $30 per person to go to the airport. So for the short walk, it was worth it to us to use Lyft (which was consistently cheaper than Uber in Seattle this trip) Overall, this was a very nice cruise and being from the PNW, it was very accessible to us and I'd easily do it again for a fast, cheaper week get away. The seas were calm going south and a tad rougher heading north, but bearable. But that could vary from time to time. The ship was lovely, staff was nice, food was decent. Overall would book again! Read Less
Sail Date September 2019
We choose this cruise because the dates coincided with when we needed to be in florence for a wedding. The cruise ended on a sunday and the wedding was the following Wednesday so it was an easy way to kill 2 birds with one stone. We felt ... Read More
We choose this cruise because the dates coincided with when we needed to be in florence for a wedding. The cruise ended on a sunday and the wedding was the following Wednesday so it was an easy way to kill 2 birds with one stone. We felt it would be a Cliff note version of Italy with the cruise and then go to Florence for the wedding and more time to explore the Tuscan region. The service on the ship was good...both housekeeping and our waiters in the dining room were very good. However...i did not like that at the majority of the cruise, staff was always trying to upsell us to their other restaurants...a murder mystery tour etc. And I believe the food was much better with our last Royal Caribbean cruise...probably 10-12 years ago. The dining room food was just ok..) We booked one ship excursion to Monte carlo and the tour lady was very informative. However...one 4 some of the bus was late getting back to the bus (even after the tour guide preached and preached to be on time.). The tour lady kept waiting for them until finally one of our group asked her to quit penalizing the rest of us and to move on. which she reluctantly did. that was the only ship excursion we booked...the rest we booked through a private tour excursion company...way better for the price. Read Less
Sail Date September 2019
I picked this cruise for the date and the itinerary. The price was great. We spent the day before looking around San Juan and loved Old San Juan. This was a special trip with my 2 teenage daughters. Last year I took my younger daughter on ... Read More
I picked this cruise for the date and the itinerary. The price was great. We spent the day before looking around San Juan and loved Old San Juan. This was a special trip with my 2 teenage daughters. Last year I took my younger daughter on our first cruise. Getting my other girl to go with us was a joy. After hearing all about our cruise she was excited to join us this time. Freedom didn't disappoint. Our first site of that huge ship was awesome. Our arrival at the port could not have gone quicker. We were on board by 1 pm and started looking around all the decks. Lunch in Windjammer and drinks by the pool. Our room was a 6th deck balcony and was ready by 3 pm. It was great. Things might be worn but it was all good. We thought it was the room of our dreams. Our room attendant was Winsome from Jamaica? And she was a daily gift. I could not have asked for more. Dining in the main dining room was a fun, elegant time for us. We had great diner mates from Dallas and Columbus. The only meal we did not love was the lasagna. The staff all seemed to enjoy helping us have fun. We booked all our tours thru Royal because as a single mom of teenage girls I was a bit timid and needed the assurance that Royal would be there for me. Buying for 3 I picked general island tours that gave us a good look at the whole area for a good price. We enjoyed them all. Best was Barbados tour with the caves. We did so much during the day that we were too tired to take in any shows. Maybe next time. We did the tour of Old San Juan with airport dfop off at the end of our trip and it was a great way to end our trip. Thank you Royal for giving this mom a trip of a lifetime with her girls. Read Less
Sail Date September 2019
This was our first time cruising with NCL. Embarkation and disembarkation went smoothly from the ship. The terminal was another story. The ship was big, beautiful and clean. All of the staff (except one) we encountered throughout the ... Read More
This was our first time cruising with NCL. Embarkation and disembarkation went smoothly from the ship. The terminal was another story. The ship was big, beautiful and clean. All of the staff (except one) we encountered throughout the entire week were excellent. They we courteous, friendly and accommodating. We got a mini family suite and the room was a decent size for 4 of us. The USB ports were broken which was a bummer but all in all our room was great. The elevators were also VERY SLOW and always so crowded we had to call elevators many times as they would be too full to fit us in. The free dining options were good and the specialty dining options were superb! We traveled with a 9 and 18 year old. The 9 year old was a bit bored in the kids area but that could be because there were very few kids in the cruise we went on. The 18 year old made some friends and had a good time. We enjoyed the comedians on the ship. They were hilarious and we looked forward to seeing them every time they performed. We also really enjoyed the Wine tasting events as well. It was too cold to use the water slides but they looked like they would’ve been a lot of fun. My whole family enjoyed the ropes course and the miniature golf. I was however very disappointed in one of the ports we went to (Halifax). There was nothing to do except shop in the port terminals or go to a local pub. Other than that it was mostly industrial. All of the excursions for the Canada/New England ports were very underwhelming and very high priced per person for what you got. I will definitely cruise NCL again. I will just pick better ports. Read Less
Sail Date September 2019
5 day Sensation Miami Nassau Half Moon Cay and Grand Turks. Embarkation fastest ever about 10 minutes.   Ship was at Port D if you take Uber.   Not allowed in state rooms until 130 pm so if u come early just know that.  Lunch is ... Read More
5 day Sensation Miami Nassau Half Moon Cay and Grand Turks. Embarkation fastest ever about 10 minutes.   Ship was at Port D if you take Uber.   Not allowed in state rooms until 130 pm so if u come early just know that.  Lunch is open of course.  Luggage took about an hour. Cabin steward came by and asked if we wanted morning or evening cabin service and his sheet also said both so we said both and he did.  Also asked for ice and he supplied a bucket of ice all cruise.  We tipped extra at the end. We had a back balcony which was good.  Most beds in most cabins run parallel to the ship, meaning as the bow goes up and down your foot end of the bed goes up and down slightly if that make sense.  However for the few cabins at the aft the beds run perpendicular to the ship meaning the bed goes up and down left to right instead of foot to head.  It was just weird to be rocked that way all night. Nassau is the only port on this cruise you need both your key card and I.d.  a driver's license is all you need for this cruise. No passport.  The other parts needed just your sign and sail card.   We walked 3 blocks south and 3 blocks east from the port and took a city bus on an unnarrated island tour for a buck and a quarter.  You pay at the end.  Bus 19 is a good one to see behind the scenes of you have done this island alot.   Private island... No tips...it was very hot.  Bring lots of sunscreen.  Excellent cell phone service.  Grand Turks.  It was so hot the locals were swearing badly.  There is limited free beach  chairs and cabanas and such right off the boat on the left of their pier so you want to be the first off.  The green umbrellas are free and the blue chairs behind them are free. First come first served.  The others are $25 for 2 chairs and an umbrella.   The 2nd night is formal night and an upgraded menu.  Be sure to try the rare finds like frog legs if that is your thing.  Most of the dinning room tables were for 8 to 12 people. Long gone are the days of tables for 2 and 4.  Every night they would stop service and the staff dance.  It use to be 1 night on cruised we took in the past.  Now everynight.  The background music is the same track each night.  We are dessert to Kenny g, entrees to a remake of Richard Marx, each night. It became a joke at our table.  Oh, this song is on, must be time for the bread..etc. By far the best part of the cruise was Deon the cruise director.   On 3 nights he had an event in the atrium about 845 pm. This is a must do.  It might be listed as name that song or something but just go. He had hundreds of people leaning over the edges of all the levels in the palm of his hand. IMHO one of the best vocalists at sea that we've seen is with the band Sixth Element.  They played most nights midship level 9.   Mostly standards from the 80s and 90s.  Some before.  They nailed so many songs so close that my phone app was showing the titles and original artist.  They have a new big fan   the crowds got bigger each night as passengers learned of them. The ship is old and worn out.  They have worked hard with upkeep but the price was right to overlook stuff.  The cabins have a hair drier and in the shower there are soap and shampoo dispensers.  One power outlet in cabin and 1 in bathroom.  We brought a very small splitter to charge 3 devices. Internet and cell phone...nassau if you have TMobile its local.  Others international plans work.  Half moon cay cell tower right by where dock is.  Turks the same.  On the sea day about 4 pm and off and on all night you are nearby towers on the islands you pass to get phone and internet.  In other words just make sure you are not on cellular at sea which is the ships towers, and you can stay connected without buying the ships internet package.  Overall a Nice cheap getaway. Read Less
Sail Date September 2019
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited ... Read More
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less
Sail Date September 2019
I'm sitting on deck 5 waiting to end this horrible cruise. I call it horrible because of the ship. I was so excited to get on the new big ship Vista. And this ship is the worst. I've been on numerous other carnival ships. And ... Read More
I'm sitting on deck 5 waiting to end this horrible cruise. I call it horrible because of the ship. I was so excited to get on the new big ship Vista. And this ship is the worst. I've been on numerous other carnival ships. And this one is bad. It is like being in a dungeon. It is dark and cramped. There are no walkways within the ship that are open with windows. You walk in dark crowded hallways. You can't find elevators because they are tucked away. This ship is not open and welcoming. Oh and you have to walk thru casino. Thru the smoke. Now way around it. What happened to having a grand atrium that makes u go wow. The main area of ship is only 3 stories tall. 3rd to 5th. Wow....what a disappointment. Now the crew was amazing. The food and shows were a disappointment. Very boring trip. I will never intentionally book another trip on this ship. Read Less
Sail Date September 2019
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have ... Read More
Just returned from an amazing cruise on Sinfonia. I’ve cruised Celebrity, Scenic, Royal Caribbean and P&O and I can say MSC were fantastic. Food was absolutely delicious, the Italians know how to cook. I can only assume others have killed their tastebuds if they didn’t like the food. Please ignore negative comments about the food, it’s simply not true. Yes the itinerary is tight but that is no surprise. Just line up and get in early for tender tickets so you are first off the ship and make the most of your time in each port. Santorini and Mykonos were both spectacular. Cabins were comfortable and roomy, I had an inside cabin. Staff were so friendly and helpful. I got calls to my cabin making sure I was happy with everything, Entertainment was fantastic too, good singers and guitarists in the lounges. Only negative was the fact you can’t get second cabin keys when you are a family sharing two cabins with children. This is very problematic and frustrating. Read Less
Sail Date September 2019
The food was horrible. One in our party was vegetarian and the choices were slim to none. Same Indian vegetarian meal in dining room every night. The food in Lido restaurant needs to be labeled better. There was a pasta dish that looked ... Read More
The food was horrible. One in our party was vegetarian and the choices were slim to none. Same Indian vegetarian meal in dining room every night. The food in Lido restaurant needs to be labeled better. There was a pasta dish that looked like regular pasta with marinara sauce. After asking found out all the pasta sauce has seafood base. There seems to be no care given to people with dietary restrictions or needs. They have these hateful ladies (aka crumb patrol) in the Lido restaurant. They get in line right on top of you and clean crumbs the whole time you are in line. Felt very unwelcome. Hot tubs are not hot. I’ve had warmer baths. The temperature control in the cabins on deck 7 were horrible. I’m cold natured and I couldn’t get cool the whole trip. Then I saved the best for last. The muster safety drill! We had to stand outside sweating for an hour (because of waiting for late people), for a five minute safety drill showing how to put on a life jacket. The guy doing the demonstration in muster station F was so short we couldn’t see him. People were about to pass out from the heat. This was my 3rd cruise and my worst. Read Less
Sail Date September 2019
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go... We boarded in Genova, it was the or one of the last Med cruises of the season, but the service ... Read More
US: We are a couple in mid-fourties with an 8 year old daughter. First time cruising on a bigger ship, so YC was to us the only way to go... We boarded in Genova, it was the or one of the last Med cruises of the season, but the service all over was not hurt by the ending contracts. Due to an extremely intense professional time I needed first and most of all relaxation and recuperation. And I got even more than hoped or anticipated. The very check-in experience (11am already!) was flawless from th the valet parking to being taken by our butler into the check-in area and first bubblies... There were apparently only three cabins boarding with us und everything went as smooth as it was possible. No hassle, no sweat (that’s difficult to me) no worries. The cabin was the “square” cabin so we had more than enough space for the following 8 days. I will not go into details about the cabin as this has been described many many times. First we went to explore the ship, while not too crowded yet and made of course the mandatory buffet stop, which was to be our last one as the catering in YC was superb. It also was one of the few strolls outside the enclave as the amount of people in the outside was too much for me; and surprisingly for my wife as well, surprisingly because she is not as quickly overwhelmed by crowds as I am. Our butler was Franco (Tien Wing) and we hit the jackpot as he and his service were impeccable, as was the cabin stewards, Anthony. We only took a short shopping stroll in Palermo, a horrible excursion in Majorca, which was the only negative of the cruise, so i cant really rate the excursions side. What I can talk about though are the fabulous people going over the top to fulfill every wish and craving. ie when the kids wanted pizza and fries, one of the bar people went to fetch it from the buffet, another time in the top sail lounge a butler suggested a chocolate milkshake that he had to go and get at venchi (5 min walk minimum). We were accompanied everywhere, because Franco always insisted on doing so. My daughter “fell in love” with Michelle, working in TSL, she actually became almost her personal assistant for the week, as the love was mutual. Drink service was quick and we even got the best of service when we started “partying” every night until 2-4 am on the one pool deck (5 out of six in our group of fellow travelers were smokers) even though the outside bar closed around 1030pm. I don’t think i ever drank as good a White Russian as I had on the Divina. We never heard a no, we never had to wait for any sitting or order, we never felt that things could get better. Demarcation was a breeze with franco assisting 8pm to the trunk of our car (which was waiting just outside the ship) and so.... ....booked a cruise of 12 days departing Miami on the 28th of February on YC of course....... that should say it all——-144 days more to wait....... Read Less
Sail Date September 2019

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