Family Cruises Reviews

We have always wanted to see the Panama Canal & the city of Cartagena was also of interest, so the itinerary seemed ideal. However, it was a terrible experience. Rude staff in Guest Services (an oxymoron if ever I heard one) where we were given misinformation and an attitude. An “upgraded” cabin with a leaking sink that flooded the bathroom. Only took 1 1/2 days to get this fixed. At least the ...

Worst cruise & cruise company ever… Perfect storm of incompetence, misinformation and outright false information. • Knocked out ½ the itinerary of each 10-day cruise without reasonable compensation or chance to cancel. • Horrid customer relations for problems due to tendering, itinerary changes, cabin assignment, covid testing • Misleading to false descriptions of ...

My previously booked NCL cruise out of Portugal was cancelled and I was hoping to replace it with similar cruise in the same time block and saw this low-priced alternative but it was a big mistake. Terrible communication, never told me what was needed or even tickets, unable to reach MSC by phone or login in on website. Never told me port of Casablanca cancelled or that could not leave ship at ...

We chose this sailing (our first Princess cruise) solely because it provided us with a flight-free way to get from the UK to Bermuda, where we had arranged to disembark). Less than 24 hours before sailing we were notified that Bermuda had been dropped from the itinerary and replaced by a second day in Cherbourg - whoop-di-doo! Princess blamed the Bermuda Government, but we know that nothing ...

We have sailed with Cunard since 1996 (Diamond Members) and this cruise was our first since covid lockdown we were a family party of four (two Accessible cabins) From start to finish it was one problem after another and it was clear that whatever cost cutting Cunard could make to try to recover some of their losses they did. Social distancing was a joke, we had a table of four and the next ...

This was our first cruise post covid shut downs. Ncl canceled our original Boston to bermuda cruise and 3 others due to covid. We had booked the joy out of Miami for the same week, we had a haven suite and of course they canceled that on us without explanation. Since we had that week scheduled off from work the Breakaway out of NYC is what we rebooked. They jacked the prices and we now had to ...

We were sailing out if NYC parked the car in the terminal lot at noon when we had a scheduled appointment..and had to walk a city block to be Covid tested ( 2 tests) in another terminal...It took over 4 hours in the hot terminal waiting in line after line. ! You got the results back from the rapid Covid and we’re approved you get a wrist band and then told to truck on back to the first terminal ...

We were super excited for our dream vacation. We upgraded our cruise for what we thought was going to be the ultimate experience which included drink packages, spa treatment, spa essentials in our suite, whirlpool tub on the balcony, priority boarding and dining experiences, private areas of the ship and use of the spa. I even called customer service twice to confirm what was included in the ...

Oct 29, 2021 9 Day Cruise on Equinox We booked this cruise on recommendations that this was a class up from Royal Carribean. It was touted as having higher quality food and entertainment. It was our first and LAST Celebrity cruise. Overall, entertainment was extremely disappointing. Music was not what we expected. Traveling through the Carribean we expected some steel drum island, ...

I chose this cruise line for the price, you get what you pay for. I've sailed quite a bit in the past and decided to try a different cruise line for a change. Getting on the ship was very fast which we loved. I found the employee's a bit stand offish like they don't know what to say to you. The main problem was the food, I go on a cruise to relax and enjoy the food. The food onboard was just not ...