We have not even sailed yet and I am so frustrated I want to leave. Every restaurant is booked. Here’s the big kicker: I PAID for two alcohol packages and a juice package. I have proof that I paid for it. They don’t show it and because they don’t see it they are not honoring my proof. I am now expected to pay for the packages twice!!! Never again will I book with Royal Caribbean! Only after they ...
I have taken several carnival cruises. I am a gold member. After this cruise i will never take another carnival cruise. The food was the worst. only decent place to have food of guys burgers. But with the food being so bad everywhere else, the lines for guys were extremely long. The buffet food was the worst, no flavor, very dry, bread so hard it was not even eatable. Fine dinning was just as bad, ...
My husband and I have cruised on Carnival 8 times and in the past we really enjoyed it. Before this last cruise we had a bad experience, this was before Covid. Because of the bad experience we chose not to cruise for awhile plus Covid happened. I felt with all the Covid shots we had received it was safe enough to cruise again. My husband has dementia and I wanted to take him on a cruise while ...
We have been on other Holland America ships, pre-pandemic, and found them to be excellent sailing options.
Unfortunately, nearly everything went wrong on our April 30, 2022, Alaskan Cruise on the HAL Eurodam, including:
Multiple and confusing revisions to the itinerary;
Hours-long wait in line to board;
Hour-long wait to be served at Service Desk;
Poor food quality at Main Dining ...
We chose this cruise for the destinations and the time of year we had to skip the Panama stop because the canal was not dredged on time and that was one of the main reasons I wanted to go on this trip because I did missionary work on the kuna Indians for 30 years and about halfway into the cruise I started feeling very sick and had severe diarrhea and cramping and nausea and headache and and the ...
Paid for services not provided. The whole week the food was cold 95% of the time, fries cold like they just came out of the fridge, no options for food allergies or representatives did not understand, advertised room service but no one answered. I got sick the first day as food representative told me food was gluten free and turns out it was not. Days on port were cut hours and excursions ...
We were booked for three, back to back cruises. Cruise #1 departed N.Y.C. with less than 1000 guests aboard. Initially, the lack of crowding made for pleasant sailing. It soon became evident that there was a problem aboard. The staff were masked 100% of the time, and seemed a little "distant" in their interactions with guests. We docked in Halifax, no problems. We enjoyed 4 sea days and an ...
I want to start this with, the staff in the MDR. They were great. Very attentive, really fun and super nice.
We had a few issues with our cabin. I loved the placement and size of the cabin. I loved the window. We have never stayed that low. Our issue’s were the hard mattress, the sink drained very slow, and it was a hit or miss with the toilet flushing. Yes I went to guest services. ...
Let me start this review by saying I have cruised a lot - well over 100 cruises. My wife and I have cruised on the IOS a number of times. It’s not often that we’ve had a terrible experience on any ship. However, this cruise is one of the five worst I’ve ever experienced.
The dining room service was basically non-existent. My wife and I have never had worse dining service. I’m not sure what ...
After cruising multiple times, my crew decided to try MSC since it’s new to our port. We were excited for the new experience and also for the reviews of low numbers of people cruising, thinking that this was going to be amazing for service, wait times etc.
We were wrong- here’s a long list why..
-Most areas closed, coffee bar, beaches, shops, some bar areas
-Limited options, beers, ...