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2 Helpful Votes
Sail Date: August 2018
la comida muy mala,el crusero feo,la atencion malisima,en fin no se lo recomiendo a nadie..las actividades muy mala.todo muy terrible.falta d mantenimiento,los banos con peste .no sirve,es muy malo,falta d limpieza..hay q hacer linea para ... Read More
la comida muy mala,el crusero feo,la atencion malisima,en fin no se lo recomiendo a nadie..las actividades muy mala.todo muy terrible.falta d mantenimiento,los banos con peste .no sirve,es muy malo,falta d limpieza..hay q hacer linea para todo,para comer,para tomar,.terrible,terrible,terrible,.All of the buffet food offered in the lido dining room was horrible. The quality of the food offered in the main dining room was pathetic!! I had to pay separately to eat at the seafood shack or steak house because it was the only food I could tolerate. You could tell after the first bite that carnival was not focused on taste or quality only on pumping out lg amounts of slop to satisfy the masses. Also, I paid top dollar for a soe balcony that is advertised to have all spa amenities included!! What a joke, the spa pool and heated chairs were always full and I wasn't able to spend a single moment enjoying any of it. Not to mention the Elwin's toiletries that are said to be provided daily were only delivered 3 xs on an 8 day cruise.( shampoo, conditioner, body wash, lotion and bar soap). I asked my room stewards 3 times for it and she said I'm sorry ma'am, I don't have enough!!! Then the adults only serenity spa area was so full every day by people who get up at 4am and put their towels in all the chair until midnight even though they weren't even sitting in the chair it blocked all other guest from having a chance to relax!! The play list production performers sounded like dying screaming donkeys and the comedian was a giant flop!!!The only thing great about the entire cruise was our shore excursions.. I have sailed with carnival for 9 cruises and this was my final straw!! I will pay the extra money for royal carribean because carnivals quality , customer service and entertainment has disappointed me for the last time!! Complete trash , a total waste of my money and time!! Read Less
Sail Date: August 2018
This was the most amazing cruise that I have ever been on with going on Royal Caribbean. We enjoyed every stop onboarding experience was amazing food was excellent and the cleanliness of the boat was in Tip-Top shape. It is definitely ... Read More
This was the most amazing cruise that I have ever been on with going on Royal Caribbean. We enjoyed every stop onboarding experience was amazing food was excellent and the cleanliness of the boat was in Tip-Top shape. It is definitely family-friendly and also offers things for adults married or single to do as well. If you are looking for a quick getaway it suits you for 3 days and offers amazing service from start to finish. Also the port sandwich we stopped in the Bahamas and also cococay where excellent the excursions are great it was easy to follow you couldn't get lost and also there was tons of food, shopping, and beaches to go to and just relax. It was nice to go on the boat after and watch movies on the top deck floor and participate and the different events they had, such as contest, dancing Under the Stars, and rock climbing. Read Less
Sail Date: July 2018
Chose the cruise for the ports, price and duration. They have PLENTY OF AFTER MARKET CHARGES. A tumbler i bought disappeared from our room. They excursions are in line with other ships so they are extremely crowded. Lines are super ... Read More
Chose the cruise for the ports, price and duration. They have PLENTY OF AFTER MARKET CHARGES. A tumbler i bought disappeared from our room. They excursions are in line with other ships so they are extremely crowded. Lines are super long, the bathrooms were FILTHY. AND YOU COULD NOT EAT IN PEACE BECAUSE THEY HARKED THEIR WARES. They crowd you on buses like starving cattle. Ask you for tips while the cruise ship makes money off promoting these crowded unmonitored excursions. The extra fees and tips will run you another 50 minimum each. The kids aren't encouraged to attend any free activities. You can never find someone to help you. Cant find a trash can anywhere. The food is BLAND AT BEST. The food specialty areas (for example coffee and hot sandwiches) never have more than 2 workers per station for 1000s of people to discourage you from using the services due to the long waits. All extra activities like bingo are extra. The board game rooms have tons of the same few games all with missing parts. No playing cards. Underage drinking was rampant. Kids using their bubbles cards had a difficult time getting sodas from the bars and servers. You dont get a refund for money you won once they get to port. It should be your money...and i could keep going....say no to Carnival Paradise. Read Less
3 Helpful Votes
Sail Date: July 2018
Just returned on the 5th August after a weeks cruise on the marella spirit. Was very apprehensive about going after reading the latest reviews. I would just like to say ignore all the negative reviews as there was nothing to complain ... Read More
Just returned on the 5th August after a weeks cruise on the marella spirit. Was very apprehensive about going after reading the latest reviews. I would just like to say ignore all the negative reviews as there was nothing to complain about. Yes the ship is tired in some areas but made no difference to us. Firstly check in at the port was excellent and cabin was ready and luggage delivered to our room promptly. The room had a double wardrobe and plenty drawer space. The staff on board can not do enough for you and are constantly cleaning the ship. The food was of good choice and always hot, not like previous reviews have said about food being cold. There were always a lot of people around the pool area but we always got a sun bed on the top deck, enabling us to see the amazing sites and the sights as we were sailing out of port. We were all inclusive but if you wanted eg corona, magners etc then you had to pay £2.30 and the odd cocktail had a £2.30 supplement. We had the odd drink we paid for but mainly had a/i drinks which were good. There was always a cocktail of the day to choose from. Also if you order soft drinks they are for example pepsi, sprite, fanta etc. The resident band Strum Jam were amazing as were the entertainment team. We went in the show bar a couple times, very good shows. We had an amazing time and compared to the cruise we did in October last year on the discovery I would say they were both on par, apart from a better selection of a/i drinks on the discovery, but made no difference to us. IGNORE ALL NEGATIVE REVIEWS Read Less
1 Helpful Vote
Sail Date: July 2018
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were ... Read More
Everything was outstanding. We have been on several cruises and this by far was the best one. Cookie was amazing and we will definitely go on another one with him as cruise director. He made everyone laugh and enjoy their vacation. We were even able to talk about education. He also talked to the kids and encouraged them. Service was amazing especially in Northern Lights with Thadeo as our server. The entertainment was good, the shows were good. Our favorite was Lip Sync Battle. It was hilarious and family friendly. The ship was nice and clean. The workers were really nice and they made everything so fun. The cabin was nice and our steward was great. His name was Jorge and he was funny. The ports were amazing. We had 2 shore excursions and we enjoyed each and every one of them. We will definitely recommend this cruise to anyone. Read Less
Sail Date: July 2018
We like ACL and this is our 3rd cruise with them. Pluses: We booked our next cruise with them while on board to get the 15% savings. and no port charges. We like the intimacy of a smaller ship with less hassles going on & off ship. ... Read More
We like ACL and this is our 3rd cruise with them. Pluses: We booked our next cruise with them while on board to get the 15% savings. and no port charges. We like the intimacy of a smaller ship with less hassles going on & off ship. For people with mobility issues the smaller ship is good as there is less walking around the ship.The ship being small could go to ports like Petersburg where the larger cruise ships cant go. An added surprise was overnighting in Glacier Bay and being able to go off ship at Barlett Cove and walk around. Again something that the big ships cant do. When we saw whales the Capt stopped for some time and then rotated the ship so everyone could see.. The ship is all inclusive with no shops, casino or spa. We like this as opposed to the big ships that can push sales constantly. There is no mail box or name on the cabin door so no worries about having to cull advertisements out constantly like on some ships PLUS & MINUS: The food is good but rich and the desserts are constantly pushed, cookies at 10 am, desserts at lunch & dinner. Happy hour with treats then dinner and for the night's program root beer floats & sundaes. For anyone struggling with a sweet tooth or watching sugar intake has a constant temptation. Snacks are kept out. ACL has started room service for breakfast which we didn't use. A highlight was our Tlingkat Native interpreters that came on board in Glacier Bay Barlett Cove with the Ranger for 24 hours. Captain, Capt Brown who was retired Coast Guard.Capt Brown was very pleasant and conscientious .Our hotel manager Nico was excellent always working and determined to please. MINUS: The vast majority of the staff are younger students.We found this to be true on the other 2 cruises we took with ACL. This was a problem that wait staff needed better training and meal service could be very chaotic. Even the Cruise Directors were young so we see ACL as a training ground for students going into the hospitality field. I would like ACL to include and pay higher wages to some seasoned waiters to mentor the young waiters. The waiters try but it can be frustrating to see the chaos and their stress. Internet was sporadic and we lost it in Glacier bay for several days which met that people could not check in with home or use their cell phones except for the 3 hour stop at Barlett Cove in Glacier Bay. When we cruised Tray Arm again the loss of internet & cell from about 3 am the last day until about 8 pm when we arrived back in Juneau..I think ACL needs to improve their WIFI which we found to be slow. People with health issues have on the larger ships access to medical clinic with doctors. On ACL there was a medic I believe but no medical clinic. I believe a heart attack in Glacier Bay could be a major issue for a medical evacuation. ACL does cater to the older crowd with a higher probability of health issues. There is no cable TV and some of the videos shown on the ACL channel were very dated at least 20-30 years old. there were movie videos but the lack of updated videos on the Alaska channel was disappointing. Excursions are mainly walking tours and the fishing, float and Kayak tours had limited space and sold out. I would like ACL to have more variety with their tours and increase the capacity for float, kayaking and fishing. Read Less
Sail Date: July 2018
I like that I do not have to fly anywhere to go on a cruise. San Francisco Port is really attractive and makes cruising much easier but I wish they have more options, more different itineraries. Wait Staff, those providing daily ... Read More
I like that I do not have to fly anywhere to go on a cruise. San Francisco Port is really attractive and makes cruising much easier but I wish they have more options, more different itineraries. Wait Staff, those providing daily service are very friendly. Even if they work long hours, they always have the positive attitude and smiles on their faces. you can really feel the dedication they have in doing their job. Cabin is very clean, our room steward did a marvelous job on that part. Our room steward is always available, if you call him for something, he will be knocking on your door in few minutes. No long wait unlike on other cruises. Shows are very entertaining and I love the International Crews Show - which showcases the ship's very own crews talents. I wish there were more activities for seniors and handicapped people so at least they can do more aside from just listening to music or watching movie. Read Less
1 Helpful Vote
Sail Date: July 2018
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no ... Read More
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no problem for myself, the staff were always at hand to offer help and assistance when required. The cabin chosen was clean and functional, and served our needs well. We tried the Windjammer for breakfast, and the main dinning room for evening dinner, the food and service offered was excellent, particularly the more personal approach offered in the main restaurant where staff were attentive and knowledgeable . The onboard facilities were excellent, and the professional standard of the entertainers was much appreciated. All in all a most pleasant hassle free experience proven by the fact that we have already booked our next trip with Royal Caribbean, while we were aboard . Read Less
Sail Date: July 2018
Wanted to see scenic, interesting destinations that would also be accessible to travel with brother who has somewhat limited mobility. Small-ship cruising is ideal, especially to explore America, so that we can continue to explore, ... Read More
Wanted to see scenic, interesting destinations that would also be accessible to travel with brother who has somewhat limited mobility. Small-ship cruising is ideal, especially to explore America, so that we can continue to explore, discover, have marvelous travel experiences, without the concern or hassle of long-distance air travel, packing/unpacking, driving, checking in/out of hotels. The itinerary - which they changed around on the spot because of bad weather at sea - brought us from Warren RI, to Bristol, Newport, New Bedford, Martha's Vineyard (where we stayed an extra day), Nantucket before returning to Warren. Each port is fabulous to visit and the ability to return to the ship when one got fatigued was great. Small ship cruising means we get to dock (except for Nantucket), and simply walk on/off. The days pass so pleasantly: there is an early bird breakfast put out at 6:30 am (coffee and freshly baked goods), breakfast at 8 am. Touring and exploring. Lunch at 12:30 pm (if you want to return to the ship). 5:30 cocktails (it’s BYOB except for welcome and farewell cocktail parties with an open bar and delicious hors d’oeurves); 6:30 dinner; then an evening activity at 8:30 pm– a movie, live performance (we had a trio on one night and a Martha’s Vineyard native, folksinger Mark Alan Lovewell, doing sea chanties before we came to Nantucket), and one night when we played a rollicking game of “LCR” (everyone puts up three $1 bills, rolls dice, and at the end, whoever still has a bill, wins the pot). The food on board is excellent and the menus, which reflect the region and use locally sourced comestibles, feature New England classics: a lobster bake with clams & mussels was a definite highlight; New England clam chowder; lobster bisque). The baked goods including fresh breads and scones, are outstanding. Three meals are provided daily. There are beverages and snacks available all day. Dietary restrictions are accommodated. We are encouraged to Bring Your Own Beverages aboard which we can put in a cooler or at a bar, and each evening there is a 5:30 cocktail hour when all the fixings are provided (house wine and beer are provided at no charge at lunch and dinner), but there is also a welcome aboard and farewell cocktail party with an open bar and delectable hors d’oeurves. The ship is modest, unpretentious, but is very comfortable, very clean and well maintained (it was refurbished in 2009), and has everything you need. There is a pleasant lounge ringed with windows; an expansive dining room (also with windows along the walls on both sides) an open sitting area (with fitness machines) on the back deck, and an open air top deck with lounge chairs and a canvas cover for rain and sun. Read Less
3 Helpful Votes
Sail Date: July 2018
I choose this cruise for the entire family (14), 4 cabins. We had first timers and recurring cruisers. Our embarkation was fast and smoothly for all of us. I had every one doing their check in online , definitely recommend ,which help ... Read More
I choose this cruise for the entire family (14), 4 cabins. We had first timers and recurring cruisers. Our embarkation was fast and smoothly for all of us. I had every one doing their check in online , definitely recommend ,which help with the transition. For disabled assistance, the check in was fast too. I had requested wheel chair assistant for my parents ahead of time. We had 4 children during the trip, they loved the water slides, golf courts area, arcade, pool & the children clubs, recommend online registration for kids activities. This ship is one of the old one from carnival. Very simple, not much entertainment and activities onboard. Dance club not much options; DJ sucs no variety in music selection. Cabins were simple, small and some structures deteriorated.We had ocean view and inside cabins. The worst room service take long to bring your request. All shore excursions were bought at ports, cheaper.Yes will go again. Read Less

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