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Cruise Ratings
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1 Helpful Vote
Sail Date: April 2018
we left tilbury on the 31st March just back this morning. starting with the good cabin steward was great good drink selection friendly staff. boarding was fine got on quickly shown to our cabin which was very smelly of diesel and very ... Read More
we left tilbury on the 31st March just back this morning. starting with the good cabin steward was great good drink selection friendly staff. boarding was fine got on quickly shown to our cabin which was very smelly of diesel and very loud during the night didn't have a good night once. staff were friendly however could not understand English at all well and seem to just agree with you instead of helping you with your questions. when we arrived we decided I would like a drinks package lady told me 26 pound a day which I didn't think was bad however as I shared a cabin with my wife who don't drink and 2 kids I was told I need to buy us all a package even a alcohol one for my wife even though she don't drink so all in all with kids I was going to end up paying a extra 500 pound just for drinks for me as kids drink where free didn't make sense. on board entertainment was poor cruise director was rushing all over the place didnt give anyone time. captains dinner he wasn't even present at the waldorf restaurant. on to ports we where due in amsterdam Rotterdam Rouen St Peter's port Guernsey and Honfleur we only went 3 stops amsterdam Rotterdam and honfluer all others where cancelled so instead of going st Peter's port they took us to Portsmouth UK fantastic that was (not) they blamed it on bad weather however owing to strikes in France me and many others believe this was the cause. many where on the cruise just to visit st Peter's port so many angry people got offered 25% of there next cruise why would anyone book after this is beyond me. WIFI was the biggest joke you can buy Wi-Fi on board at a cost off £60 for 1 GB anyone who knows data usage can understand how much of a joke that is. It is a cruise for the over 80s only lots of wheelchairs and scooters over the place. After having many cruises with P and O in the past and now CMW I will be sticking with P and O you do get what you pay for Read Less
Sail Date: April 2018
We were excited to go on this cruise because two in the party have never cruised on a cruise ship before. The service was lack luster. The food was alright. The tacos and the jerked food were the best. Half Moon Cay was the best port ... Read More
We were excited to go on this cruise because two in the party have never cruised on a cruise ship before. The service was lack luster. The food was alright. The tacos and the jerked food were the best. Half Moon Cay was the best port that we pulled in to. Do not expect anything above average on this ship. They allow children to run around the halls all night with out holding parents accountable. Guess where the parents are... that is right.. in the bar getting hosed. The beds were nice. I would have picked a different boat if I could have knowing the info. They nickle and dime you for everything. I would choose your time dinning. This would insure that you get to see the shows. Comedy was one of the best things to due on the ship. The slides were fun and the ropes course was neat. Seems like some of the kids were having a hard time getting their safety harness around the bends though. The only 4 of the heated loungers worked. the steam saunas worked but the dry heat sauna never worked.. The Spa is only interested in selling you overpriced stuff after your over priced treatments. 170 bucks for 10 sea weed bath treatments.. 17 bucks PER BATH. no. Read Less
Sail Date: March 2018
We chose this cruise because of the pictures we seen online which were a lie there was no basketball courts no movies theater and the arcade was so...small! I had a lot of fun but my two boys 14 and 16 were very much disappointed. The ... Read More
We chose this cruise because of the pictures we seen online which were a lie there was no basketball courts no movies theater and the arcade was so...small! I had a lot of fun but my two boys 14 and 16 were very much disappointed. The staff was great Jurry who cleaned our room was awesome and my favorite bar waitress was Zailene she was always around when we needed a drink. We traveled with 14 of us and my sister is in a wheel chair this cruise was not for her she could only get out side to sit in a few spots, and lastly it wasn't a very clean ship a lot of broken things the toilets didn't flush but overall I had a good time with my family. Thank you for your time and I hope you find this helpful ! I forgot to mention Jamie was amazing keep her around she should move up to a bigger and newer ship I hope that's what we will be on next easter! Read Less
Sail Date: March 2018
I found a great deal online and want to try the cruise so I booked this one. I’m from Bangkok and live in the States for a year so this is the chance! The food, really awesome. Almost everything was super delicious! Love them so ... Read More
I found a great deal online and want to try the cruise so I booked this one. I’m from Bangkok and live in the States for a year so this is the chance! The food, really awesome. Almost everything was super delicious! Love them so much, especially Seafood!!!!!! I got the excursion at Atlantis, it was amazing! All the slides and water rides. So much fun! Another excursion is stingray cay, love the sting rays! We learnt about sting rays and gotta touch them gently, feed them as well! The water was so clear, a bit cold but it’s okay. It’s not deep as well about 4-5 ft. Lifejacket for kids are provided plus snorkeling gear, would be better to bring your own too in my opinion. They did not fit me. Lastly, I love Champaign, Wine, Activities, Foods, and the Services/Activities here so much. I dont want to leave the ship!! Can’t wait to be back!! Read Less
1 Helpful Vote
Sail Date: March 2018
Chose the cruise due to the ship and destinations. Embarkation and disembarkin went well. Allthough gangway failed on disembark. So we were lead to another. We had cabin D440. Balcony and central. Xavier our steward was brilliant. ... Read More
Chose the cruise due to the ship and destinations. Embarkation and disembarkin went well. Allthough gangway failed on disembark. So we were lead to another. We had cabin D440. Balcony and central. Xavier our steward was brilliant. Nothing too much trouble. We had the select price with freedom dining. Exellent. We ate in the Meriden most evenings. Waiters are exellent We had Philip and Amol. Great guys. A credit to the company. Food was excellent. Plenty of good Fish dishes. Wines reasonably priced. We didn't see any shows. Not really our thing. We did go to a couple of talks and the Crow's nest bar, which was good. Ports were good. I'd been to Bilbao Gijon and Cherbourg before. It was nice seeing them from the sea. I found it particularly heartwarming that there were many disabled people of all ages on board. All obviously enjoying every minute. Booked another cruise whilst on board. That says it all !! Read Less
Sail Date: March 2018
We wanted to go to Cuba, and chose the Cuba Intensive sailing. For us, 2-days in Havana would have been ideal. Cienfuegos was nice enough but not much to see; Santiago was horrible. The Cubans we saw tended to swarm us looking for ... Read More
We wanted to go to Cuba, and chose the Cuba Intensive sailing. For us, 2-days in Havana would have been ideal. Cienfuegos was nice enough but not much to see; Santiago was horrible. The Cubans we saw tended to swarm us looking for money, and we found it quite unpleasant. We were scammed by several taxi drivers. Air quality is poor and the poverty is ever present. Not Azamara’s failure by any means but I question why ships are going to Santiago at all, or why they’d spend more than a day or two in Havana. We found Cuba very overrated. The Quest seemed like an older ship and we saw ongoing maintenance like painting railings and other areas. We received a note that they planned to paint our state room during the trip and we’d have to store all personal belongings. This was not ok for such a small cabin and such a pricy vacation so we called to ‘opt out’. Is this common? If so, customers should be offered something in return for the inconvenience. We found the food options plentiful and good; we didn’t feel the need to try the 2 upscale restaurants. The staff was unfailingly nice. We never felt crowded, even on sailing days. There are plentiful common areas in which to relax. We enjoyed 4-5 nights of the onboard entertainment which was just right. Overall, this tone of the ship compared favorably to the other 2 cruises I’ve done on Regent and Royal Carribean: it was low key, fun, and our fellow passengers were generally friendly. My only complaint about Azamara is that it’s not all-inclusive - they have several packages they try to up sell, and it was annoying. I prefer Regent in that respect, which includes everything and isn’t constantly trying to sell you upgrades. Regent also includes excursions which Azamara does not - and they were expensive. Read Less
Sail Date: March 2018
We chose this ship and itinerary based on the scheduling needs of our college age kids, and because it was a shorter trip, the hope that more of our friends would be able to join us. The reason for the trip was to celebrate our upcoming ... Read More
We chose this ship and itinerary based on the scheduling needs of our college age kids, and because it was a shorter trip, the hope that more of our friends would be able to join us. The reason for the trip was to celebrate our upcoming 25th anniversary and vow renewal. We ended up with 14 family and friends joining us. In total, 9 cabins were booked. Two interiors, two balconies, a Club Class mini-suite, a vista suite, two PH suites and an owners suite. While I didn’t see all of the cabins, everyone was very happy with their accommodations. Embarkation was super smooth and fast. We arrived for boarding around 11am and were onboard within 20 mins. It was a sold out trip, over spring break, so I expected a longer process. Due to a recent accident, we had arranged a wheelchair assisted embarkation for my husband. That helped, but honestly, the rest of our group boarded in the same timely fashion. I’ve done a comprehensive review in the main Princess forum, which you can find via my user name, so will limit this review to general experiences. Unlike our first trip on the Ruby a year ago, the service was consistently excellent the whole trip. We had one majorly sub par situation in which 6 of us that had Club Class were told by the HW in CC, at 8:15 pm, that our party was too large to seat, they were closing in 20 minutes (a lie), we should have come at our assigned time (???? Didn’t know Anytime Dining meant I had to come at a set time) and that we had to go to the regular MDR to be seated. This is 1000% unacceptable. While I don’t expect any compensation for this, corporate will be hearing from me. I immediately went to the suite line at passenger services and complained. I was told someone would contact me. No one ever did. I chose not to waste valuable cruise time following up. The ship is in beautiful shape — I did not see anything of note in terms of unusual wear and tear. We spent a lovely morning in the Sanctuary (try it at least once!!) on this itinerary I suggest arrival morning in Cabo, port side window lounges. Less crowded and stunning views. We did have a lot of trouble, the entire cruise, getting anyone to answer the room service line. To the point of ridiculousness. Didn’t matter day or time, it just rang and rang. Disembarkation was a breeze — just insanely quick and easy. Only problem with it was it meant our cruise was over :-/ Read Less
Sail Date: March 2018
We chose this cruise because our friends were planning on this trip. The public bathrooms were horrible - always at least one stall out of order. This was common in all the bathrooms. The fitness room was well equipped. However, I took ... Read More
We chose this cruise because our friends were planning on this trip. The public bathrooms were horrible - always at least one stall out of order. This was common in all the bathrooms. The fitness room was well equipped. However, I took a fitness class and the instructor did not show up and a replacement came 15 minutes later. I was overcharged for a "manager's special" at the Spa. The service in the dining rooms was slow and the servers require more training. Dirty plates were left in front or us while they cleaned empty tables next to us. They changed the itinerary for the ports without telling us in advance. This may have been a problem for those who had shore excursions not booked through the ship. Entertainment was adequate. They need to put the karaoke entertainment in a bigger bar - the 5 o'clock bar was way too small. The shows were fun. For the money, this cruise was okay but as a veteran cruiser, this ship has a long way to go before it reaches "excellent" status. Read Less
Sail Date: March 2018
I’ve been cruising for years. Both in United States and International. This cruise was by far the Best I’ve taken so far. Took myself and several family members to celebrate my Fathers upcoming 80th Birthday. I rented him a ... Read More
I’ve been cruising for years. Both in United States and International. This cruise was by far the Best I’ve taken so far. Took myself and several family members to celebrate my Fathers upcoming 80th Birthday. I rented him a scooter that was waiting in his cabin. And boy did he see everything onboard. The embarkation and disembarkation went very smoothly. We were whisked by with my Dad in a wheelchair, checked in, keycards in hand and eating lunch before we knew it. The entire staff was Excellent, very Professional and Friendly. Our cabins were clean, beautiful decor and spacious. The Dining Rooms were beautifully decorated and the food was Outstanding. The waiters were very accommodating. And the Entertainment was Fabulous. Just like we were at Broadway shows. I had so many pictures taken of me it was very hard to chose. But the photo package made is easy and affordable. A wonderful time was had by all. Read Less
Sail Date: March 2018
Arrived a day before embarking. Traveling from Hawaii, it gave us a chance to rest. Stayed at Crowne Plaza which was close to port. Ship information prior to cruise was helpful, but reading review blogs were more useful for packing ... Read More
Arrived a day before embarking. Traveling from Hawaii, it gave us a chance to rest. Stayed at Crowne Plaza which was close to port. Ship information prior to cruise was helpful, but reading review blogs were more useful for packing tips. Getting on the ship was crazy but organized. My son had to use a wheelchair to get on (and off). The staff was wonderful! Preferred to eat at O’Sheehans for our meals. Food was consistently great and the service was, too. Had breakfast at Versailles one morning, and had to wait almost an hour before our food came. Food at the buffet was average. The Asian and Seafood buffet was awful. The Indian buffet was good. Breakfast was better but one of the chefs at the omelette station would overlook them. Desserts were good. Casino was fun, but too smoky, The cashiers were not friendly at all. Not enough waiters on the floor for drinks. Deal or No Deal was expensive and chances of winning anything low. Our family purchased 4 cards, but the numbers were ALL low. Lots of opportunities to get excerise. Evening shows were outstanding! Especially enjoyed the Vegas and Magic shows. The public bathrooms started backing up towards the end of the cruise. The bathrooms in the casino were the worst! They were always messy and doors did not close good. There was water leakage on the floors; slip danger! Had to use Medical Center to store medicine in freezer. They were very accommodating and friendly. Enjoyed the port stops! Disembarking was also crazy with the long line to exit. If we didn’t have my son in a wheelchair, I don’t know how long it would have taken. Overall a good cruise. My sister and niece who were with us said compared to other cruises they had taken (11) the ship was “older” and in need of an overhaul. Read Less

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