I chose the cruise because I wanted to try this cruise line I thought it wasn't a bad price espically since I travel solo my air was $199 I went to places I hadn't been I even booked a cruise for next year before I took this ... Read More
I chose the cruise because I wanted to try this cruise line I thought it wasn't a bad price espically since I travel solo my air was $199 I went to places I hadn't been I even booked a cruise for next year before I took this cruise & on the ship I booked the cruise before making my cruise from 7 days to 17 days. a week trip goes to fast the ship is small which I like I cruise a lot & I enjoy the small ship after being on large ships there were nicer customers on this ship crew like any ship most try to please there was some excellent food I chose the buffet for lunch & breakfast because you don't have to wait the waiters love to carry your food to your table dinner was in the main dining room & they had 10 or more entrees they had vegetarian, special hamburgers, fish, salad, pasta. risotto, general entrees 2 soups, 2 salads, 5 appitizers sugar & non sugar desserts, ice cream buffet had sugar free pastry & glutin free dessert all you want alcohol the room was a suite @ 260 ft the tv had news, movies, lectures you could go & get a dvd there was a nice little library and a lounge on top of another floor with more books great room menu for dining in your room large couch walk in closet your butler gives you a choice for soaps, etc they bring you newspaper entertainment was singers, musicians shops designers gym spa Read Less
We enjoyed a wonderful 7 night cruise on board Silver Wind, sailing the eastern part of Caribbean islands. It’s been 2 years since from our last cruise with Silver Wind and we were very excited to sail with her again. We had amazing ... Read More
We enjoyed a wonderful 7 night cruise on board Silver Wind, sailing the eastern part of Caribbean islands. It’s been 2 years since from our last cruise with Silver Wind and we were very excited to sail with her again. We had amazing time throughout the week, enjoying flawless service onboard and nice destinations. The weather could not have been better in March when sailing the Caribbean.
What I in particular waited was to see how they have maintained and refurbished some of the areas. I must say that there is something special in Silver Wind. I like yacht-like look and feel throughout the ship. Small, elegant and extremely well maintained. It was nice to see that many of the public areas had received refurbishment since our last cruise two years ago. All areas looked fresh with a bit more lighter color scheme (similar to Silver Muse) which I enjoyed a lot. This was visible especially in throughout the ship in all lobbies, La Terazza, Panorama Lounge, Observation Lounge and around the pool area.
On this cruise we stayed in a Veranda Suite on deck 5. The suite was as expected. Up to Silversea standards and always immaculate. Our butler and maid did a wonderful job in making sure that everything was always there for us – and always a smile on their face. They did arrange a very nice birthday surprise for us as well on one night which is something to remembered as well for long. The veranda is always a delight and we took a full advantage of that one. However, you may still consider to stay in Vista Suite as well especially on Silver Wind as the ship is so small that you will easily just walk to the deck and find your own special place. The suite is a bit smaller than the ones you have on newer ships such as Silver Whisper or Silver Spirit. What I did miss a bit was a separate walk-in shower.
We enjoyed breakfast in La Terazza, The Restaurant and in our suite. The best experience was always in the privacy of our own suite. La Terazza breakfast buffet is a good in terms of selection and service easy casual and fast during breakfast. Considering the size of the ship, I feel that La Terazza can be bit busy during 08-09 at breakfast times. Also hard to get a table for four outside as there are only few tables. In the Restaurant it is a la carte breakfast. Very nice atmosphere for breakfast there.
For lunch our favorite is the Pool bar. Excellent service throughout the day. Good food and drinks. You can have your burgers, fries and salads by the pool or nearby tables as you please. Always a pleasure.
Afternoon tea in La Terazza: one of the highlights! Try to find some time from your schedule and enjoy afternoon tea on the veranda in La Terazza. It is a wonderful experience to enjoy some pastries and sweets with a cup of tea or champagne and talk about the day and admire the view. Very relaxing and chilled atmosphere.
Dinner in La Terazza: this is one of my favorite restaurant concepts onboard Silversea fleet. The food was great during our cruise (as always). You can have your 4 course Italian dinner here. We did feel that it was at times a bit chaotic in La Terazza during dinners. It was mainly due the size of the restaurant; it is fairly small and large tables are close to each other. But nevertheless we enjoyed and had a good time. The setting of La Terazza is better on Silver Whisper and Silver Muse. Superb wine service staff.
Dinner in The Grill: always fun experience to cook your own food. Nice to sit outside for the dinner. Flawless services. Food is simple grill food but as the ingredients are excellent you don’t actually need much. Have your salad for the started, followed by a nice steak and end with sweet finale with apple pie and ice cream. Who needs more?
Dinner in The Restaurant: good food, attentive service. Superb wine service staff. Elegant a la carte restaurant with changing menu during our cruise. We had one of the best meals on our cruise here. I’ve not been a fan of The Restaurant during my past voyages during our previous cruises but now it really took a special place on this voyage. We all liked it a lot.
Dinner in La Dame: small and elegant setting. Food was good, but not great this time. It is a nice experience, but I’m again thinking that is it worth of the extra bee (60 USD per person). Service is great, but so it is across the ship. Food here is good but not spectacular. What I do miss here is to really have a wine pairings included to menu. That would lift the experience in my view. Now serving champagne, white, red wine for the set menu is a bit boring in my view. Of course there is the extensive wine list that you can choose from as well, as we then did. IF you dine here, you need to take the soufflé as desert. It is wonderful.
We had excellent embarkation in San Juan. We were able to access the ship already around 12. Everything ready, everything easy. Leave your luggage, get your suite card, walk in to the ship, no lines no hassle. Have glass of champagne, get your picture taken and you are all set to go. Some for leaving the ship in all ports flawless and when finally disembarkation came all worked as smoothly as you can image.
On this cruise the clientele was international as usual. Mainly couples and some family groups. On this cruise I think that the clientele was a bit younger as well than on the other cruises we have been on.
To us Silversea provides always excellent experience and good value for money. It is a great product and we recommend it to anyone who has travelled a lot, has international background, appreciates less is more approach and is not looking for neon lights or rock climbing walls. It’s the ship, the service, the food and the destinations that make all the difference. Silver Wind is a lovely small ship with excellent condition. Such a beauty! Read Less
We are cruisersis out job we are retired and love it. Been on many recent cruises the last 2 years Celebrity, Oceania, Regent. Seems as we are getting to love the smaller ships. This one was awesome never a line anywhere elevator, ... Read More
We are cruisersis out job we are retired and love it. Been on many recent cruises the last 2 years Celebrity, Oceania, Regent. Seems as we are getting to love the smaller ships. This one was awesome never a line anywhere elevator, dinner, getting off and on the ship if you don't like lines this is for you. The food was awesome lunch in the buffet best sushi on the seas everyday. The buffet is small buy the quality is excellent. You can order many items from your waiter for breakfast and lunch try the blueberry pancakes made with fresh blueberrys also the eggs benedict excellent. They don't have special entertainment just the small cast but we went to almost every show they were awesome. The main dining and special restaurant were top notch. The only thing I would change is the strict dress code. They should go along with other cruise lines like Regent and Oceania other wise they get 5 stars. Read Less
We went on this cruise with a total of 8 people for spring break. Ft Lauderdale to Barbados.
We have cruised on mostly upscale cruise lines (Crystal, ect) and stay in mostly four and five star hotels so we know what this level of ... Read More
We went on this cruise with a total of 8 people for spring break. Ft Lauderdale to Barbados.
We have cruised on mostly upscale cruise lines (Crystal, ect) and stay in mostly four and five star hotels so we know what this level of service is. In general, the ship was clean and well laid out but the service was absolutely horrible for this level of ship with almost a 1:1 staff/guest ratio. The issues were brought to their attention and they only were marginally improved.
On a positive note, the suites are the largest we have ever seen. They are well laid out and comfortable. The quality of the food and beverage options are nice but we found it quite petty to charge an additional amount for a couple of the restaurants like the tepanyaki grill. Just bump the cruise fare by $60/pp instead of trying to nickel and dime people. We understand with the Michelin starred and branded restaurants.
Entertainment was average in our opinion when comparing it to Crystal. We realize that the Crystal ship is twice the size so this was not really an issue. The musicals were more comical to our kids so it was still entertaining.
Hopefully Sliversea will send in some undercover guests and make some major changes to their service process, communication and overall organization. If they do, I think we would try them again but the luxury/upscale space is far too crowded in order to drop the ball like they did for us on this cruise. Read Less
We always choose our ship by ports. This cruise went to the Philippines, Borneo and Brunei were we had not been. Windstar went at a similar route for more ports for less money, but we prefer a veranda. I was surprised by the limited ... Read More
We always choose our ship by ports. This cruise went to the Philippines, Borneo and Brunei were we had not been. Windstar went at a similar route for more ports for less money, but we prefer a veranda. I was surprised by the limited dining menu and also that the specialty restaurant was booked several weeks before departure. Two nights in a row I had fish that was not fresh. Thank heaven for the option of the room service menu on several evenings. Why would you choose excursions 3 days in a row to visit water villages? Brunei would have been more interesting if the river boat had gone 5 minutes further beyond the water village to view the worlds largest palace.
Having been on over 30 luxury cruises, we found this one to be very disorganized and often conflicting information. The embarkation and leaving the ship each day was more tedious than I have encountered in years. Given relatively calm seas, I thought that the ship was rocky. Read Less
From the moment we stepped on board it was 5 star luxury all the way....we were on deck 6 in the middle. The stateroom was spacious and very cleverly designed...space for 4 suitcases , a walk in wardrobe..big bath room veranda and fabulous ... Read More
From the moment we stepped on board it was 5 star luxury all the way....we were on deck 6 in the middle. The stateroom was spacious and very cleverly designed...space for 4 suitcases , a walk in wardrobe..big bath room veranda and fabulous bed sitting room...
The ship was the right size (450 to 500 passengers)...the service impeccable, dinning and restaurants all 5 star .. excursions very well organised....
NOTHING was to much trouble for our butler and the ALL the crew.....
We would 100% cruise with silver seas again...... YOU got much more than you pay for or expect...
The ship is small enough for one to feel comfortable and not walk miles to get lost or exhausted.
I cannot fault the crew our butler was fantstic and could not do enough for us. Waht ever we requested appeared miraculously..My only slight and I mean slight ...the casion was a bit small and the slot machines dated...but the croupiers mad up for it..
The cruise director was brilliant and so much fun...... Read Less
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this ... Read More
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this cruise because it is a new ship and have enjoyed the Silversea cruise experience in the past.
First the good news. The Silver Muse is a beautiful ship. It is the "Goldilocks" size of under 600 passengers. Not too big, not too small. There are many dining options and several bars and clubs to enjoy. The Silver Note supper club is great for dinner and live music. It is a great intimate jazz club with no extra charge. Reservations are a must. Kaiseki is a Japanese restaurant (ala Benihana) where you can sit around a table while the chef slices, dices, and chops your dinner. The cover charge here is $60.00 per person and there is basically only one dinner (you can choose between meat, fish, or vegetarian but everything else is fixed). It's nice but not worth the fee. The other extra cost restaurant is La Dame which is a french inspired Relais & Chateau venue. The cover charge here is also $60.00 per person. Food is only so-so and again, not worth the price. There is no "main" dining room on this ship and there are two open seating restaurtants, Atlantide, and Indochine which take the place of one. You don't make reservations at these as it is open seating at both so you come in a dine whenever you want. Other restaurants include La Terrazza (buffet for breakfast and lunch, italian for dinner. Reservation for dinner is a must), the Grill (outdoor dining on deck for dinner, sandwiches for lunch by the pool), and Spaccanapoli (pizza). Also, the Cruise Director Vicki is terrific! She is talented, funny, and extremely hard working!
Now, the not-so-good. Some of the restaurant managers have an attitude-especially the one who manages Atlantide. Not very friendly. The entertainment is average. The Silver Sea singers (performing in the main theater) are very good, but other than that, a piano player in the lounge at times before dinner, and a trio that plays in another lounge at times. Overall, the food quality is about a 6 out of 10. We were disappointed at the quality of food, especially for a Silversea ship. On every other cruise we have been on (about 40) there is always an "always available" menu of some basic dishes like broiled chicken, a simple grilled steak, or fish. If there is such a menu at any of the restaurants on board, they must keep it a secret because it was never shown. Some of the dishes in restaurants are too spicy and/or rich and one might like a simple dinner at times. Service is also spotty. Our suite butler and maid were excellent, but some of the waiters in were less so. We went for breakfast in Atlantide one morning and walked out after about 10 minutes because we were never even seen by a waiter or offered coffee in that time. When we asked someone passing by for coffee, they said they would find someone, but then left and didn't bother to get us coffee. We left. Read Less
Desire to check out the latest Silversea ship the Silver Muse. In general we enjoyed everything. We still however prefer their smaller ships. However with close to 600 guests, we did not feel crowded. Coordination of services in 2 of ... Read More
Desire to check out the latest Silversea ship the Silver Muse. In general we enjoyed everything. We still however prefer their smaller ships. However with close to 600 guests, we did not feel crowded. Coordination of services in 2 of the restaurants needs improvement (La Terrazza and Indochine). House keeping staff were efficient but didn't seem to have the same personnel connections as previous cruises. Having the shore excursions included in the price was appreciated. Silversea had to cancel excursions to Tulum which was disappointing but there were safety concerns which of course we value the most. One excursion in Roatan Island was concerning where the contracted agency took us out snorkeling in conditions that were not ideal for novice swimmers. Embarkations and disembarkation were both handled professionally. It was also great to be in Fort Lauderdale cruise harbour without other cruise ships. In general we as always enjoyed Silversea cruises. Read Less
Newness of ship, culinary experience. Our butler Pedro and cabin attendant Solty were excellent as was Tatejanna in the Spa. The entertainment bordered on amateur and the guide in Belize(tubing excursion) was horrible. the guide through ... Read More
Newness of ship, culinary experience. Our butler Pedro and cabin attendant Solty were excellent as was Tatejanna in the Spa. The entertainment bordered on amateur and the guide in Belize(tubing excursion) was horrible. the guide through the caves was excellent. Jesus in Cozumel excellent. We enjoyed every bit of our time on board and the cuisine superb. La Dame could kick it up a notch all others excellent. The crew to passenger ratio excellent, we enjoy the smaller ship and look forward to sailing on same or one of your explorer ships. The Silversea line provides an exceptional cruising experience and the fact that we seldom saw others in the hallways and often had a private elevator was an added plus. The staff throughout the ship were always professional, polite and helpful. We had scheduled on Oceana in the fall but sister and brother-in-law had told us of their booking on Silversea so we joined them and even though we would not repeat the itinerary we will definitely book another voyage on Silversea Read Less
We chose this cruise for the itinerary and ease of getting to San Juan to celebrate a birthday. From the airport transfer arriving and departing, the trip was perfect. I've sailed on Silver Sea many times and have always enjoyed the ... Read More
We chose this cruise for the itinerary and ease of getting to San Juan to celebrate a birthday. From the airport transfer arriving and departing, the trip was perfect. I've sailed on Silver Sea many times and have always enjoyed the line. It's been a while since I was on one of there smaller ships. I couldn't have been a better experience. The food was delicious, the service impeccable and the entertainers were better than I've seen in a long while, even on other lines and newer ships.
Everyone greeted us with a smile and how can I be of service attitude. Our room was fantastic and the butler was extremely efficient.
The staff I hadn't met before on other cruises were quick to learn our names and what we liked. Almost all of the time, our needs were anticipated before asking.
Silver Sea makes you feel like you're a part of their family. It's a warm and inviting atmosphere. It is nice to see the officers out and about during the day. They're always willing to stop and talk and answer questions. That makes it very special.
We had a Silver Suite and I must say I'm spoiled now. I normally get a Verandah but this time splurged. With two women and a lot of stuff, it was so great to have the extra room. Breakfast our butler prepared a beautiful table for us complete with champagne and freshly squeezed grapefruit juice.
I didn't want to get off the ship. Read Less
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