Costa Maya Chacchoben Mayan Ruins Excursion Reviews

Deep in the Mexican jungle, Chacchoben is among the most famous ruins in Cozumel. These ancient pyramids have been excavated and restored, and now stand as testament to the myths and rituals of the mysterious Mayan peoples.
Great tour.
Great tour. Saw the Chacchoben Mayan Ruins then went to a beach where they served buffet. Food was delicious and drinks flowed freely.
Great tour. Saw the Chacchoben Mayan Ruins then went to a beach where they served buffet. Food was delicious and drinks flowed freely. Read Less
Sail Date February 2017
Shore Excursion Provider: Norwegian Cruise Line
Costa Maya was a lot of fun as well.
Costa Maya was a lot of fun as well. They dock at a private dock, so when you walk off the boat the excursions being sold are going to be from NCL at NCL prices. Once you walk through the gates is where you can find the local tours for ... Read More
Costa Maya was a lot of fun as well. They dock at a private dock, so when you walk off the boat the excursions being sold are going to be from NCL at NCL prices. Once you walk through the gates is where you can find the local tours for half the price. We booked through a company called Toucan Tours, they also have a website you can book through : http://www.tucancostamaya.com/ Carlos was our tour guide and he was excellent! Very informative. The company provides beverages of all sorts: Mexican Sodas, water, beer… which seemed to be unlimited and Carlos stopped and purchased local pineapples for everyone to try. The ruins were amazing to see and quite the experience. Worth the money! Afterwards we brought to the beach/town. We decided to explore the town. We wanted to have lunch at an authentic Mexican restaurant and then do some shopping. Read Less
Sail Date February 2017
Shore Excursion Provider: Norwegian Cruise Line
Enjoyed the tour of the ruins.
Enjoyed the tour of the ruins. Tour guide very knowledgable
Enjoyed the tour of the ruins. Tour guide very knowledgable Read Less
Sail Date February 2017
Shore Excursion Provider: Norwegian Cruise Line
Our tour guide Roberto was awesome!
Our tour guide Roberto was awesome! He gave us so much information! Very friendly and easy to get a long with! The ruins were awesome. So much cultural information. Great experience!
Our tour guide Roberto was awesome! He gave us so much information! Very friendly and easy to get a long with! The ruins were awesome. So much cultural information. Great experience! Read Less
Sail Date January 2017
Shore Excursion Provider: Norwegian Cruise Line
took the excursion to the Mayan Ruins which was one of the highlights of the trip.
took the excursion to the Mayan Ruins which was one of the highlights of the trip.
took the excursion to the Mayan Ruins which was one of the highlights of the trip. Read Less
Sail Date January 2017
Shore Excursion Provider: Norwegian Cruise Line
The ruins were incredible, and our Native Choice tour guide (Eddar) was top notch.
The ruins were incredible, and our Native Choice tour guide (Eddar) was top notch. They even gave us a ride to downtown Mahahual after the tour. Highly recommend!
The ruins were incredible, and our Native Choice tour guide (Eddar) was top notch. They even gave us a ride to downtown Mahahual after the tour. Highly recommend! Read Less
Sail Date January 2017
Shore Excursion Provider: Royal Caribbean International
The deluxe tour provides a smaller group and the guides are very knowledgeable of Mayan history and ...
The deluxe tour provides a smaller group and the guides are very knowledgeable of Mayan history and culture.
The deluxe tour provides a smaller group and the guides are very knowledgeable of Mayan history and culture. Read Less
Sail Date January 2017
Shore Excursion Provider: Norwegian Cruise Line
Good trip and guide (Edder) Professionally run, more like a mainstream coach trip than we were ...
Good trip and guide (Edder) Professionally run, more like a mainstream coach trip than we were expecting. Cheaper than cruise trip and probably better.
Good trip and guide (Edder) Professionally run, more like a mainstream coach trip than we were expecting. Cheaper than cruise trip and probably better. Read Less
Sail Date January 2017
Shore Excursion Provider: Oceania Cruises
Outstanding site.
Outstanding site. Easily walkable. Not ruins in a field (see: chichen itza) but rather has native plants and animals visible. Go early in the day to avoid crowds and heat.
Outstanding site. Easily walkable. Not ruins in a field (see: chichen itza) but rather has native plants and animals visible. Go early in the day to avoid crowds and heat. Read Less
Sail Date January 2017
Shore Excursion Provider: Norwegian Cruise Line
Phenomenal!!!
Phenomenal!!! Best excursion I have been on!! I would actually do it again!! We did ruins tour with lunch at a Mayan village!!
Phenomenal!!! Best excursion I have been on!! I would actually do it again!! We did ruins tour with lunch at a Mayan village!! Read Less
Sail Date January 2017
Shore Excursion Provider: Royal Caribbean International
V busy, difficult to get the full experience with that amount of people milling around.
V busy, difficult to get the full experience with that amount of people milling around.
V busy, difficult to get the full experience with that amount of people milling around. Read Less
Sail Date January 2017
Shore Excursion Provider: Norwegian Cruise Line
We did the deluxe package and others in our group did the regular.
We did the deluxe package and others in our group did the regular. We were the first van there and they were the first bus (10 minutes later). Truthfully, so long as you are there within the first half hour or so, it really doesn’t ... Read More
We did the deluxe package and others in our group did the regular. We were the first van there and they were the first bus (10 minutes later). Truthfully, so long as you are there within the first half hour or so, it really doesn’t matter if you do the deluxe or regular. We got there when no one else was there and have some really cool pictures. When we were leaving however, we could see the crowds forming and by then all of our pics would have been flooded with tourists. You can climb on some of the ruins, but you cannot go all the way to the top. You can go about 10 feet up on most of them. Some of the ruins were elevated courtyards that actually required some light climbing to even get to. The site is very nice (some spider monkeys were jumping around in the trees) and our guide was very knowledgeable and very passionate about the Mayan culture. I would recommend this tour. I know people who have now done this one and the Tulum ruin and they said this one was better. This is in the jungle and has a lot of tree covered areas (perhaps this could lead to mosquito issues in certain months) whereas I understand Tulum is far more wide open and takes all day. We were back from this excursion by about 12:30. Read Less
Sail Date January 2017
Shore Excursion Provider: Norwegian Cruise Line
This was one of our bucket list stops and did not disappoint.....really good guide
This was one of our bucket list stops and did not disappoint.....really good guide
This was one of our bucket list stops and did not disappoint.....really good guide Read Less
Sail Date January 2017
Shore Excursion Provider: Oceania Cruises
This was our first time in Costa Maya.
This was our first time in Costa Maya. We took the Chacchoben Mayan Ruins and had a great time. Compared to Chichen Itza, these were smaller, but much less crowded and much more accessible. Our guide was enthusiastic and knowledgeable. ... Read More
This was our first time in Costa Maya. We took the Chacchoben Mayan Ruins and had a great time. Compared to Chichen Itza, these were smaller, but much less crowded and much more accessible. Our guide was enthusiastic and knowledgeable. The trip was exactly what we expected and wanted. Read Less
Sail Date January 2017
Shore Excursion Provider: Royal Caribbean International
This company delivers what it promises.
This company delivers what it promises. We were late getting off the ship due to weather and they waited for us. Enrique, our guide, was fantastic and knowledgeable. We thoroughly enjoyed it.
This company delivers what it promises. We were late getting off the ship due to weather and they waited for us. Enrique, our guide, was fantastic and knowledgeable. We thoroughly enjoyed it. Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
Stay clear off Toucan Tours.
Stay clear off Toucan Tours. 1)Our guide’s English skills were very poor. This sucks since part of the experience is to learn about the history of the site. 2)The guide include an explanation of a killer tree which is very offensive ... Read More
Stay clear off Toucan Tours. 1)Our guide’s English skills were very poor. This sucks since part of the experience is to learn about the history of the site. 2)The guide include an explanation of a killer tree which is very offensive towards women. 3)The guide asks everyone in the excursion to pay $1 as a donation to the local Mayan community which is not included in the price of the excursion. This is not true. I know Spanish and overheard the tour guides talking about how they would use this money to pay for part of the entrance fee to the ruins. 4)The tour guide on our way back had a cold and coughed without covering his mouth. I got sick the day after with a cold. 5) The drinks that were “included” did not have alcohol, even though they were supposed to and I complained to the server. 6) The food was cheap but not bad. However, it is obvious that they want to get you there so that they can upsell. This was an overall bad experience. I would not recommend this tour service to anyone. Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
Interesting tour of major Mayan site.
Interesting tour of major Mayan site. Well organized and guide was very informative.
Interesting tour of major Mayan site. Well organized and guide was very informative. Read Less
Sail Date December 2016
Shore Excursion Provider: Norwegian Cruise Line
Glad we did the extreme tour with stop at the lagoon.
Glad we did the extreme tour with stop at the lagoon. Otherwise we would have spent 2 hours at the ruins instead of one. It was interesting but how much time can you spend looking at a pile of rocks?
Glad we did the extreme tour with stop at the lagoon. Otherwise we would have spent 2 hours at the ruins instead of one. It was interesting but how much time can you spend looking at a pile of rocks? Read Less
Sail Date December 2016
Shore Excursion Provider: Norwegian Cruise Line
Perfect tour!
Perfect tour! A must see for everyone. Costa Maya is a hidden [paradise. Great food, ruins toured were very nice. Always felt safe. The beach is SO clean and nice with great food buffet of typical food and free drinks. Service is ... Read More
Perfect tour! A must see for everyone. Costa Maya is a hidden [paradise. Great food, ruins toured were very nice. Always felt safe. The beach is SO clean and nice with great food buffet of typical food and free drinks. Service is exceptional. Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
Chacchoben was excellent.
Chacchoben was excellent. Our Guide was fantastic. The busses we Mercede's with air conditioning, not beat up vans like in Belize. The beach buffet was also very nice. We say monkeys in the Mayan Ruins as well. Our favourite day ... Read More
Chacchoben was excellent. Our Guide was fantastic. The busses we Mercede's with air conditioning, not beat up vans like in Belize. The beach buffet was also very nice. We say monkeys in the Mayan Ruins as well. Our favourite day of the cruise! Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
Luis Torres was the best tour guide we have ever encountered.
Luis Torres was the best tour guide we have ever encountered. His vast knowledge, teaching aids and professionalism helped us appreciated the Mayan culture more than any college class could have. Try to get on his bus.
Luis Torres was the best tour guide we have ever encountered. His vast knowledge, teaching aids and professionalism helped us appreciated the Mayan culture more than any college class could have. Try to get on his bus. Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
The trip to the ruins and back was about 50 minutes each way from the port compound.
The trip to the ruins and back was about 50 minutes each way from the port compound. It was as expected, I would remember inset repellent. We had an added stop billed as an all inclusive beach stop. This portion was not what I expected as ... Read More
The trip to the ruins and back was about 50 minutes each way from the port compound. It was as expected, I would remember inset repellent. We had an added stop billed as an all inclusive beach stop. This portion was not what I expected as our van pulled into a lot in the village with other vans. The lot seemed in a run down area but we were directed to wood tables with canoipies across from the main beach road. Many locals were there and we were visited by many vendors which all took no politely. It had a much more local feel that your more classic resort all inclusive Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
Short (about 1h), comfortable bus ride, good, knowledgeable guide.
Short (about 1h), comfortable bus ride, good, knowledgeable guide. Water provided!
Short (about 1h), comfortable bus ride, good, knowledgeable guide. Water provided! Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International
Tour guide was great and ruins were very impressive.
Tour guide was great and ruins were very impressive. Learned a lot.
Tour guide was great and ruins were very impressive. Learned a lot. Read Less
Sail Date December 2016
Shore Excursion Provider: Norwegian Cruise Line
nice tour of ancient mayan city
nice tour of ancient mayan city
nice tour of ancient mayan city Read Less
Sail Date December 2016
Shore Excursion Provider: Royal Caribbean International