Juneau City Tour Excursion Reviews

Part rugged fishing village and part government center, Juneau is a fascinating town. A guided tour of the Alaskan capital includes the Mendenhall Glacier, a real salmon hatchery, and more.
The city was pretty and I really liked all the facts some of he tour guide tell us about these ...
The city was pretty and I really liked all the facts some of he tour guide tell us about these places.
The city was pretty and I really liked all the facts some of he tour guide tell us about these places. Read Less
Sail Date August 2019
Shore Excursion Provider: Princess Cruises
We had been to Juneau two previous times.
We had been to Juneau two previous times. So we booked through PCL a cooking excursion that was cancelled 24 hours before port call. So we ambled off the ship and lucky for us James introduced himself at the dock. He turned out to be an ... Read More
We had been to Juneau two previous times. So we booked through PCL a cooking excursion that was cancelled 24 hours before port call. So we ambled off the ship and lucky for us James introduced himself at the dock. He turned out to be an Outstanding speaker with local knowledge of Juneau and its people. We learned so much more about Juneau on our third trip to this port. He will entertain you as well as take you to what you want to see or find. Hubby wanted to replace his 20 year old salmon skin wallet. We would have wasted valuable time trying every store for one. James took us by pedicab directly to the best source. I can't rave enough about the wonderful afternoon we had with James. Butane sure you don't accept a substitute for this pedicab company. Others may not be as reliable. Read Less
Sail Date August 2019
Shore Excursion Provider: Princess Cruises
City tour that included a photo op of Mendenhall glacier was too much time.
City tour that included a photo op of Mendenhall glacier was too much time. However, after speaking to others who paid to go to the glacier, they couldn't get close due to the crowds.
City tour that included a photo op of Mendenhall glacier was too much time. However, after speaking to others who paid to go to the glacier, they couldn't get close due to the crowds. Read Less
Sail Date June 2019
Shore Excursion Provider: Viking Ocean Cruises
We took a trolley tour of the town which was disappointing.
We took a trolley tour of the town which was disappointing. The driver was far more interested in spouting about town politics and telling "stories" than he was giving a good tour. We then took a bus out to the glacier as we ... Read More
We took a trolley tour of the town which was disappointing. The driver was far more interested in spouting about town politics and telling "stories" than he was giving a good tour. We then took a bus out to the glacier as we were told the bears were around eating salmon and could be viewed from the walkways. The forest service had closed all the access to those portions so overall we spent a good deal of money for very very little benefit. Juneau seemed entirely geared towards getting tourists money in every possible way. While all the ports make their living off of the tourism both Ketchikan and Skagway did so in an entirely customer centered way and offered service for your money. Juneau did not. Read Less
Sail Date August 2018
Shore Excursion Provider: Princess Cruises
Drove around the city and learned facts which were interesting and then we were dropped off to ...
Drove around the city and learned facts which were interesting and then we were dropped off to explore Mendenhall Glacier. It was pretty quick. We did make it back in time to eat at Tracy’s Crab Shack which was very good, but also very ... Read More
Drove around the city and learned facts which were interesting and then we were dropped off to explore Mendenhall Glacier. It was pretty quick. We did make it back in time to eat at Tracy’s Crab Shack which was very good, but also very busy. Read Less
Sail Date July 2018
Shore Excursion Provider: Norwegian Cruise Line
The tour was in an antique bus.
The tour was in an antique bus. The lady driver was a stage actor that really was the tour. Very humorous and informative - the best guide we ever saw. The tour interests were ok, as the town is not of particular note with many exceptional ... Read More
The tour was in an antique bus. The lady driver was a stage actor that really was the tour. Very humorous and informative - the best guide we ever saw. The tour interests were ok, as the town is not of particular note with many exceptional interests. She made it really fun. Read Less
Sail Date June 2018
Shore Excursion Provider: Princess Cruises
First I must emphasize, we were very satisfied with HAL's timely response to our complaint about ...
First I must emphasize, we were very satisfied with HAL's timely response to our complaint about this tour. We thought we were getting a city tour which did not materialize. We were taken to the fish hatchery. It was interesting. ... Read More
First I must emphasize, we were very satisfied with HAL's timely response to our complaint about this tour. We thought we were getting a city tour which did not materialize. We were taken to the fish hatchery. It was interesting. Then to the glacier, which was very cool but extremely crowded. (Wish we had shot out there first, to avoid some of the hordes). Then to a salmon BBQ, which we thought was traditional native but it turns out was run by non-natives. Food was good but not stellar. We were left there seven miles from the port with no ride back to the ship. Some mention was made of a shuttle, but there was a back-up of 100+ people being serviced by a 15 passenger van. I will say the restaurant owners were pro-active in finding us rides back and a nice bus driver from another tour company bailed some of us out. We then saw some school buses pulling up so can only assume everyone else eventually made it back. The bottom line is that we had very limited time in Juneau and didn't want to spend it in a remote area waiting for a bus that might or might not arrive. It was alarming when we first heard our tour guide was ditching us at the BBQ and upsetting when we realized we were truly left out to dry, so after we finally got a ride, we just went directly back to the ship. Read Less
Sail Date August 2017
Shore Excursion Provider: Holland America Line
City tour took us around town and out to Mendenhall Glacier.
City tour took us around town and out to Mendenhall Glacier. Made sure we made it back in time for Helicopter pick up. Tour guy was nice and informative.
City tour took us around town and out to Mendenhall Glacier. Made sure we made it back in time for Helicopter pick up. Tour guy was nice and informative. Read Less
Sail Date June 2017
Shore Excursion Provider: Holland America Line
Rode a trolley car through out Juneau.
Rode a trolley car through out Juneau. Was a great way to see the beautiful city. Only problem, I was told by operator that the tour was available at the end of the pier when I got off the ship. Wrong, had to pay $5, one way, to ride a ... Read More
Rode a trolley car through out Juneau. Was a great way to see the beautiful city. Only problem, I was told by operator that the tour was available at the end of the pier when I got off the ship. Wrong, had to pay $5, one way, to ride a shuttle into town to catch the trolley. Read Less
Sail Date May 2017
Shore Excursion Provider: Royal Caribbean International
There are independent tour companies right as you exit the ship.
There are independent tour companies right as you exit the ship. We signed up for a 45 minute city tour with Panhandle Excursions and had a wonderful tour guide/ driver named Tom. We drove all over Juneau and got a very good overview of ... Read More
There are independent tour companies right as you exit the ship. We signed up for a 45 minute city tour with Panhandle Excursions and had a wonderful tour guide/ driver named Tom. We drove all over Juneau and got a very good overview of the city and it's history. I would recommend this company. We also took the Blue Bus out to Mendenhall Glacier. The 2 tours were a combined price of $50. per person. Read Less
Sail Date May 2017
Shore Excursion Provider: Holland America Line
It was a waste of time.
It was a waste of time. Only thing interesting was the cable car up the Mountain which we could have done right off the boat without an excursion.
It was a waste of time. Only thing interesting was the cable car up the Mountain which we could have done right off the boat without an excursion. Read Less
Sail Date April 2017
Shore Excursion Provider: Carnival Cruise Line
Mendenhall Glacier was fantastic, we wished we had a few more hours there!
Mendenhall Glacier was fantastic, we wished we had a few more hours there! Next time I would just catch a ride to the glacier and explore the area around there more, plenty of hiking and exploring to do there. The Salmon Hatchery tour was ... Read More
Mendenhall Glacier was fantastic, we wished we had a few more hours there! Next time I would just catch a ride to the glacier and explore the area around there more, plenty of hiking and exploring to do there. The Salmon Hatchery tour was interesting, but short. We did get to see a few harbor seals in the water outside. The Salmon Bake was just ok, the food was only average. The best part was probably the waterfall out back. Read Less
Sail Date September 2016
Shore Excursion Provider: Princess Cruises
Our driver was 3rd Generation born & raised in Juneau so it was great hearing history and facts ...
Our driver was 3rd Generation born & raised in Juneau so it was great hearing history and facts related to personal & local experience.
Our driver was 3rd Generation born & raised in Juneau so it was great hearing history and facts related to personal & local experience. Read Less
Sail Date August 2016
Shore Excursion Provider: Celebrity Cruises
Driver was born in Juneau and was very knowledgeable of area.
Driver was born in Juneau and was very knowledgeable of area. Explored the Mendenhall Glacier, Salmon stream and bears. Saw many bald eagles, Highlights of the town and photo ops. Even learnt that Walmart had left town after trying to make ... Read More
Driver was born in Juneau and was very knowledgeable of area. Explored the Mendenhall Glacier, Salmon stream and bears. Saw many bald eagles, Highlights of the town and photo ops. Even learnt that Walmart had left town after trying to make a go of it for 10 years. Read Less
Sail Date August 2016
Shore Excursion Provider: Holland America Line
Nice city with good history and culture
Nice city with good history and culture
Nice city with good history and culture Read Less
Sail Date July 2016
Shore Excursion Provider: Princess Cruises
Believe it was a little expensive, $170 for being rushed at the Glacier and the Hatchery with lots ...
Believe it was a little expensive, $170 for being rushed at the Glacier and the Hatchery with lots of time left over at the Salmon Bake
Believe it was a little expensive, $170 for being rushed at the Glacier and the Hatchery with lots of time left over at the Salmon Bake Read Less
Sail Date July 2016
Shore Excursion Provider: Holland America Line
This was a great way to hit the big sights of Juneau!
This was a great way to hit the big sights of Juneau! It included a tour of the town, photo stop and unlimited trips on the Mount Roberts tramway. The guides were great and we really enjoyed the tea tasting at the top of the mountain. It ... Read More
This was a great way to hit the big sights of Juneau! It included a tour of the town, photo stop and unlimited trips on the Mount Roberts tramway. The guides were great and we really enjoyed the tea tasting at the top of the mountain. It really brought the experience together. Read Less
Sail Date July 2016
Shore Excursion Provider: Celebrity Cruises
The salmon fishery was interesting.
The salmon fishery was interesting.
The salmon fishery was interesting. Read Less
Sail Date July 2016
Shore Excursion Provider: Celebrity Cruises
Very interesting history and tour.
Very interesting history and tour.
Very interesting history and tour. Read Less
Sail Date July 2016
Shore Excursion Provider: Regent Seven Seas Cruises
Basic overview of city and transportation to Mendenhall Glacier visitor center.
Basic overview of city and transportation to Mendenhall Glacier visitor center.
Basic overview of city and transportation to Mendenhall Glacier visitor center. Read Less
Sail Date July 2016
Shore Excursion Provider: Celebrity Cruises
Bus tour, then to view Mount Medenhall and an alpine garden
Bus tour, then to view Mount Medenhall and an alpine garden
Bus tour, then to view Mount Medenhall and an alpine garden Read Less
Sail Date July 2016
Shore Excursion Provider: Crystal Cruises
Our bus driver was hopeless.
Our bus driver was hopeless. He just talked about his family, his in-laws, etc. We had to ask about the population of Juneau to coax him to give us more info about Juneau. We should just have taken the shuttle at the port, much cheaper.
Our bus driver was hopeless. He just talked about his family, his in-laws, etc. We had to ask about the population of Juneau to coax him to give us more info about Juneau. We should just have taken the shuttle at the port, much cheaper. Read Less
Sail Date July 2016
Shore Excursion Provider: Holland America Line
Very interesting.
Very interesting. Included in cruise price
Very interesting. Included in cruise price Read Less
Sail Date July 2016
Shore Excursion Provider: Alaskan Dream Cruises
Tour to Mendannall Gladier.
Tour to Mendannall Gladier. Tour guide was very informative and told us some interesting things about Juneau, it's people, and it's history.
Tour to Mendannall Gladier. Tour guide was very informative and told us some interesting things about Juneau, it's people, and it's history. Read Less
Sail Date June 2016
Shore Excursion Provider: Holland America Line
City/glacier tour.
City/glacier tour.
City/glacier tour. Read Less
Sail Date May 2016
Shore Excursion Provider: Princess Cruises