Juneau City Tour Excursion Reviews

Part rugged fishing village and part government center, Juneau is a fascinating town. A guided tour of the Alaskan capital includes the Mendenhall Glacier, a real salmon hatchery, and more.
We took a trolley tour of the town which was disappointing.
Sail Date: August 2018
We took a trolley tour of the town which was disappointing. The driver was far more interested in spouting about town politics and telling "stories" than he was giving a good tour. We then took a bus out to the glacier as we ... Read More
We took a trolley tour of the town which was disappointing. The driver was far more interested in spouting about town politics and telling "stories" than he was giving a good tour. We then took a bus out to the glacier as we were told the bears were around eating salmon and could be viewed from the walkways. The forest service had closed all the access to those portions so overall we spent a good deal of money for very very little benefit. Juneau seemed entirely geared towards getting tourists money in every possible way. While all the ports make their living off of the tourism both Ketchikan and Skagway did so in an entirely customer centered way and offered service for your money. Juneau did not. Read Less
Shore Excursion Provider: Princess Cruises
Drove around the city and learned facts which were interesting and then we were dropped off to ...
Sail Date: July 2018
Drove around the city and learned facts which were interesting and then we were dropped off to explore Mendenhall Glacier. It was pretty quick. We did make it back in time to eat at Tracy’s Crab Shack which was very good, but also very ... Read More
Drove around the city and learned facts which were interesting and then we were dropped off to explore Mendenhall Glacier. It was pretty quick. We did make it back in time to eat at Tracy’s Crab Shack which was very good, but also very busy. Read Less
Shore Excursion Provider: Norwegian Cruise Line
The tour was in an antique bus.
Sail Date: June 2018
The tour was in an antique bus. The lady driver was a stage actor that really was the tour. Very humorous and informative - the best guide we ever saw. The tour interests were ok, as the town is not of particular note with many exceptional ... Read More
The tour was in an antique bus. The lady driver was a stage actor that really was the tour. Very humorous and informative - the best guide we ever saw. The tour interests were ok, as the town is not of particular note with many exceptional interests. She made it really fun. Read Less
Shore Excursion Provider: Princess Cruises
First I must emphasize, we were very satisfied with HAL's timely response to our complaint about ...
Sail Date: August 2017
First I must emphasize, we were very satisfied with HAL's timely response to our complaint about this tour. We thought we were getting a city tour which did not materialize. We were taken to the fish hatchery. It was interesting. ... Read More
First I must emphasize, we were very satisfied with HAL's timely response to our complaint about this tour. We thought we were getting a city tour which did not materialize. We were taken to the fish hatchery. It was interesting. Then to the glacier, which was very cool but extremely crowded. (Wish we had shot out there first, to avoid some of the hordes). Then to a salmon BBQ, which we thought was traditional native but it turns out was run by non-natives. Food was good but not stellar. We were left there seven miles from the port with no ride back to the ship. Some mention was made of a shuttle, but there was a back-up of 100+ people being serviced by a 15 passenger van. I will say the restaurant owners were pro-active in finding us rides back and a nice bus driver from another tour company bailed some of us out. We then saw some school buses pulling up so can only assume everyone else eventually made it back. The bottom line is that we had very limited time in Juneau and didn't want to spend it in a remote area waiting for a bus that might or might not arrive. It was alarming when we first heard our tour guide was ditching us at the BBQ and upsetting when we realized we were truly left out to dry, so after we finally got a ride, we just went directly back to the ship. Read Less
Shore Excursion Provider: Holland America Line
City tour took us around town and out to Mendenhall Glacier.
Sail Date: June 2017
City tour took us around town and out to Mendenhall Glacier. Made sure we made it back in time for Helicopter pick up. Tour guy was nice and informative.
City tour took us around town and out to Mendenhall Glacier. Made sure we made it back in time for Helicopter pick up. Tour guy was nice and informative. Read Less
Shore Excursion Provider: Holland America Line
Rode a trolley car through out Juneau.
Sail Date: May 2017
Rode a trolley car through out Juneau. Was a great way to see the beautiful city. Only problem, I was told by operator that the tour was available at the end of the pier when I got off the ship. Wrong, had to pay $5, one way, to ride a ... Read More
Rode a trolley car through out Juneau. Was a great way to see the beautiful city. Only problem, I was told by operator that the tour was available at the end of the pier when I got off the ship. Wrong, had to pay $5, one way, to ride a shuttle into town to catch the trolley. Read Less
Shore Excursion Provider: Royal Caribbean International
There are independent tour companies right as you exit the ship.
Sail Date: May 2017
There are independent tour companies right as you exit the ship. We signed up for a 45 minute city tour with Panhandle Excursions and had a wonderful tour guide/ driver named Tom. We drove all over Juneau and got a very good overview of ... Read More
There are independent tour companies right as you exit the ship. We signed up for a 45 minute city tour with Panhandle Excursions and had a wonderful tour guide/ driver named Tom. We drove all over Juneau and got a very good overview of the city and it's history. I would recommend this company. We also took the Blue Bus out to Mendenhall Glacier. The 2 tours were a combined price of $50. per person. Read Less
Shore Excursion Provider: Holland America Line
It was a waste of time.
Sail Date: April 2017
It was a waste of time. Only thing interesting was the cable car up the Mountain which we could have done right off the boat without an excursion.
It was a waste of time. Only thing interesting was the cable car up the Mountain which we could have done right off the boat without an excursion. Read Less
Shore Excursion Provider: Carnival Cruise Line
Mendenhall Glacier was fantastic, we wished we had a few more hours there!
Sail Date: September 2016
Mendenhall Glacier was fantastic, we wished we had a few more hours there! Next time I would just catch a ride to the glacier and explore the area around there more, plenty of hiking and exploring to do there. The Salmon Hatchery tour was ... Read More
Mendenhall Glacier was fantastic, we wished we had a few more hours there! Next time I would just catch a ride to the glacier and explore the area around there more, plenty of hiking and exploring to do there. The Salmon Hatchery tour was interesting, but short. We did get to see a few harbor seals in the water outside. The Salmon Bake was just ok, the food was only average. The best part was probably the waterfall out back. Read Less
Shore Excursion Provider: Princess Cruises
Our driver was 3rd Generation born & raised in Juneau so it was great hearing history and facts ...
Sail Date: August 2016
Our driver was 3rd Generation born & raised in Juneau so it was great hearing history and facts related to personal & local experience.
Our driver was 3rd Generation born & raised in Juneau so it was great hearing history and facts related to personal & local experience. Read Less
Shore Excursion Provider: Celebrity Cruises
Driver was born in Juneau and was very knowledgeable of area.
Sail Date: August 2016
Driver was born in Juneau and was very knowledgeable of area. Explored the Mendenhall Glacier, Salmon stream and bears. Saw many bald eagles, Highlights of the town and photo ops. Even learnt that Walmart had left town after trying to make ... Read More
Driver was born in Juneau and was very knowledgeable of area. Explored the Mendenhall Glacier, Salmon stream and bears. Saw many bald eagles, Highlights of the town and photo ops. Even learnt that Walmart had left town after trying to make a go of it for 10 years. Read Less
Shore Excursion Provider: Holland America Line
Nice city with good history and culture
Sail Date: July 2016
Nice city with good history and culture
Nice city with good history and culture Read Less
Shore Excursion Provider: Princess Cruises
Believe it was a little expensive, $170 for being rushed at the Glacier and the Hatchery with lots ...
Sail Date: July 2016
Believe it was a little expensive, $170 for being rushed at the Glacier and the Hatchery with lots of time left over at the Salmon Bake
Believe it was a little expensive, $170 for being rushed at the Glacier and the Hatchery with lots of time left over at the Salmon Bake Read Less
Shore Excursion Provider: Holland America Line
This was a great way to hit the big sights of Juneau!
Sail Date: July 2016
This was a great way to hit the big sights of Juneau! It included a tour of the town, photo stop and unlimited trips on the Mount Roberts tramway. The guides were great and we really enjoyed the tea tasting at the top of the mountain. It ... Read More
This was a great way to hit the big sights of Juneau! It included a tour of the town, photo stop and unlimited trips on the Mount Roberts tramway. The guides were great and we really enjoyed the tea tasting at the top of the mountain. It really brought the experience together. Read Less
Shore Excursion Provider: Celebrity Cruises
The salmon fishery was interesting.
Sail Date: July 2016
The salmon fishery was interesting.
The salmon fishery was interesting. Read Less
Shore Excursion Provider: Celebrity Cruises
Very interesting history and tour.
Sail Date: July 2016
Very interesting history and tour.
Very interesting history and tour. Read Less
Shore Excursion Provider: Regent Seven Seas Cruises
Basic overview of city and transportation to Mendenhall Glacier visitor center.
Sail Date: July 2016
Basic overview of city and transportation to Mendenhall Glacier visitor center.
Basic overview of city and transportation to Mendenhall Glacier visitor center. Read Less
Shore Excursion Provider: Celebrity Cruises
Bus tour, then to view Mount Medenhall and an alpine garden
Sail Date: July 2016
Bus tour, then to view Mount Medenhall and an alpine garden
Bus tour, then to view Mount Medenhall and an alpine garden Read Less
Shore Excursion Provider: Crystal Cruises
Our bus driver was hopeless.
Sail Date: July 2016
Our bus driver was hopeless. He just talked about his family, his in-laws, etc. We had to ask about the population of Juneau to coax him to give us more info about Juneau. We should just have taken the shuttle at the port, much cheaper.
Our bus driver was hopeless. He just talked about his family, his in-laws, etc. We had to ask about the population of Juneau to coax him to give us more info about Juneau. We should just have taken the shuttle at the port, much cheaper. Read Less
Shore Excursion Provider: Holland America Line
Very interesting.
Sail Date: July 2016
Very interesting. Included in cruise price
Very interesting. Included in cruise price Read Less
Shore Excursion Provider: Alaskan Dream Cruises
Tour to Mendannall Gladier.
Sail Date: June 2016
Tour to Mendannall Gladier. Tour guide was very informative and told us some interesting things about Juneau, it's people, and it's history.
Tour to Mendannall Gladier. Tour guide was very informative and told us some interesting things about Juneau, it's people, and it's history. Read Less
Shore Excursion Provider: Holland America Line
City/glacier tour.
Sail Date: May 2016
City/glacier tour.
City/glacier tour. Read Less
Shore Excursion Provider: Princess Cruises
Trolley ride around town with narration from the driver.
Sail Date: August 2015
Trolley ride around town with narration from the driver. Cute and somewhat informative.
Trolley ride around town with narration from the driver. Cute and somewhat informative. Read Less
Shore Excursion Provider: Holland America Line
Do this independently.
Sail Date: July 2015
Do this independently.
Do this independently. Read Less
Shore Excursion Provider: Princess Cruises
City is neat and clean, lots of jewelry and fur store.
Sail Date: July 2015
City is neat and clean, lots of jewelry and fur store.
City is neat and clean, lots of jewelry and fur store. Read Less
Shore Excursion Provider: Norwegian Cruise Line