The worst experience for me was on the first day of port visits in Curacao. We had booked the Hato Cave Tour which left at about Noon. The first stop at the cave nearly resulted in me needing a paramedic. There were over 50 very steep steps UP to a cave, which necessitated me to sit midway on one step to allow me to catch my breath and continue on (about 10-15 minutes). Once in the cave, it was hot and not a "cooled cave" as you would expect. It did have quite a few fans on stands, but there was no place to sit unless you were cautious not to lean back and possibly fall into the cave about two stories down. I was close to having suffered a heat stroke and tried my best not to black out. I was thankful to a couple of ladies from California who stayed with me and subsequently helped me out of the cave. The tour guide seemed blind to my distress. Afterwards back on the bus, one of the ladies gave me a fruit to help my dehydration and give me some nourishment.
Our tour was supposed to go back to the ship so we could have lunch but the cancelled that portion. We were provided with NO food, snacks, beverages for the entire time of the tour, with all the provisions that there are on the ship. The tour guide, Ursula, provided many facts that guests needed to correct her about. I did not get off the bus for the rest of the day in fear or heat exhaustion again.
The guide rearranged the order of the tour, and we did not get back to the ship until 8:00PM. At that point, we were unable to make the 8:30PM dinner at the specialty restaurant. We were not dressed for it nor in a state of mind to enjoy it. Being diabetic and not having enough to drink or eat for that many hours was a serious issue. That tour really ruined the beginning of our ports of call and my attitude towards Princess. Our experience with Princess tours in Alaska was excellent, so this experience was a 180-degree difference. We reported the Curacao tour issue onboard the Caribbean Princess to their excursion desk, but they did not seem very caring. Also, I was not the only one to have difficulty with the Hato Cave climb or inside visit. It truly ruined my view of Princess tours.
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