1 Review Written
This was the Tampa Hell tour.
Sail Date: October 2018
This was the Tampa Hell tour. We were supposed to have a tour of the city and arrive at the airport in a timely manner. Two people on our bus were concerned about making it to their flight in time, as guaranteed when they made their tour ... Read More
This was the Tampa Hell tour. We were supposed to have a tour of the city and arrive at the airport in a timely manner. Two people on our bus were concerned about making it to their flight in time, as guaranteed when they made their tour reservation. To make matters worse, after departing the airport, the bus driver pulled over and parked at the curb, with no explanation given. We ended up losing a total of 1-1/2 hours getting away from the cruise terminal. Then the bus finally continued on the way. No narration was provided - a very strange way to take a tour. We finally figured out that we did not have a tour guide and the bus driver did not say a word. After a 10 to 15 minute ride, the bus driver made a u-turn. A few minutes later, he made another U-turn. Since there was no tour guide, or other narration, we presumed that he was lost. We eventually arrived at the University of Tampa, where the bus driver ran over a curb and ran into a signpost. Someone came on board the bus to explain that we were to take a tour of part of the University campus. I asked if we were going to have a tour guide for the rest of our tour. She was just as surprised as us, to find out that we did not have a tour guide. We had a tour of a building that was originally a hotel, although we could not hear much of the tour guide's narration due to the large crowd of attendees. When we got back on the bus, the confusion continued with the bus driver again running over a curb on the way out of the campus. However, we at last had a tour guide on board. Apparently, the bus P.A. system did not work because the tour guide used a small speaker attached to his left hip. When turned toward us, we could hear him. When he turned away we could not. As we followed some other tour buses in our group, one the buses ahead of us was making a u-turn when the bus driver ran up onto the curb and got the bus stuck in the grass and on the curb. We went further down, made a successful u-turn and went past the stranded bus, listing toward its right side, with passengers standing outside and the driver on the other side of the road speaking on a cell phone. The guide said we were about 15 to 20 minutes from the airport. At that time, I said to the guide that we should just head to the airport, while we were still alive! We then proceeded back, passing the cruise terminal and continued on the city semi-tour. Our window was defectively foggy, so that it was difficult for us to clearly see out. We finally made it to the airport where the luggage was eventually off loaded for a rental truck; another mass confusion arrangement that took several minutes to locate all our luggage. Read Less
Shore Excursion Provider: Norwegian Cruise Line