Cozumel Dolphin Swim & Encounter Excursion Reviews

Cozumel's dolphin programs bring cruisers up close and personal with the affectionate creatures. Enjoy interacting with the dolphins as you become one with their habitat.
Taxi service was almost nonexistent.
Taxi service was almost nonexistent. It was hard to get a taxi over to Chankanaab (took almost an hour waiting in one spot and being told just one minute). Once there the people at the check in desk was courteous and friendly. They offered ... Read More
Taxi service was almost nonexistent. It was hard to get a taxi over to Chankanaab (took almost an hour waiting in one spot and being told just one minute). Once there the people at the check in desk was courteous and friendly. They offered an upgrade where pictures could be purchased. There was no pressure into buying this package. Great Experience. Read Less
Sail Date March 2018
Shore Excursion Provider: MSC Cruises
cold and pouring rain, NCL refused to cancel and refund so being soaked to the skin all our ...
cold and pouring rain, NCL refused to cancel and refund so being soaked to the skin all our belongings soaked not very enjoyabe. Because of weather conditions staff rushed through session
cold and pouring rain, NCL refused to cancel and refund so being soaked to the skin all our belongings soaked not very enjoyabe. Because of weather conditions staff rushed through session Read Less
Sail Date March 2018
Shore Excursion Provider: Norwegian Cruise Line
Was an amazing experience to swim with the dolphins!
Was an amazing experience to swim with the dolphins! The Chankanaab park area was very cool as well!
Was an amazing experience to swim with the dolphins! The Chankanaab park area was very cool as well! Read Less
Sail Date February 2018
Shore Excursion Provider: Royal Caribbean International
My friend and I had the time of our lives at Dolphinaris riding and interacting with two beautiful ...
My friend and I had the time of our lives at Dolphinaris riding and interacting with two beautiful dolphins as part of a small group. The staff, facilities and lunch service were all exceptional, and we even had the opportunity to sign up ... Read More
My friend and I had the time of our lives at Dolphinaris riding and interacting with two beautiful dolphins as part of a small group. The staff, facilities and lunch service were all exceptional, and we even had the opportunity to sign up for kayaking and a 20-minute snorkeling experience in one of their ocean pools. I highly recommend the Dolphinaris excursion! Read Less
Sail Date February 2018
Shore Excursion Provider: Royal Caribbean International
We loved the interaction with the dolphins and the little beach.
We loved the interaction with the dolphins and the little beach. The food was awful and our guide wasted a bunch of time stopping and explaining and explaining and explaining. He talked for the longest time and provided very little ... Read More
We loved the interaction with the dolphins and the little beach. The food was awful and our guide wasted a bunch of time stopping and explaining and explaining and explaining. He talked for the longest time and provided very little information. We wish we could have done the dolphin part and skipped the rest. Read Less
Sail Date February 2018
Shore Excursion Provider: Disney Cruise Line
This excursion, through Dolphin Discovery, was simply fantastic.
This excursion, through Dolphin Discovery, was simply fantastic. The group leader had taxis to take us back and forth and took care of all logistics so we could enjoy ourselves.
This excursion, through Dolphin Discovery, was simply fantastic. The group leader had taxis to take us back and forth and took care of all logistics so we could enjoy ourselves. Read Less
Sail Date February 2018
Shore Excursion Provider: Royal Caribbean International
Best experience ever!
Best experience ever! Spent about 1 1/2 hours with dolphin and manatee. Got to kiss, shake hands and dance with dolphin and baby.
Best experience ever! Spent about 1 1/2 hours with dolphin and manatee. Got to kiss, shake hands and dance with dolphin and baby. Read Less
Sail Date February 2018
Shore Excursion Provider: Royal Caribbean International
Will recommend!
Will recommend! Great experience and very informative and helpful staff. Also got to snorkel there and have a light lunch after we swam with the dolphins.
Will recommend! Great experience and very informative and helpful staff. Also got to snorkel there and have a light lunch after we swam with the dolphins. Read Less
Sail Date February 2018
Shore Excursion Provider: Celebrity Cruises
Dolphinaris was GREAT!
Dolphinaris was GREAT! Excellent staff, food, drinks (pretty stout!) Swim experience was Amazing!
Dolphinaris was GREAT! Excellent staff, food, drinks (pretty stout!) Swim experience was Amazing! Read Less
Sail Date February 2018
Shore Excursion Provider: Royal Caribbean International
Really amazing experience, the lunch provided was a mixture of american comfort and traditional ...
Really amazing experience, the lunch provided was a mixture of american comfort and traditional Mexican food. The dolphins seemed happy and well cared for!
Really amazing experience, the lunch provided was a mixture of american comfort and traditional Mexican food. The dolphins seemed happy and well cared for! Read Less
Sail Date February 2018
Shore Excursion Provider: Carnival Cruise Line
My husband thought it was too expensive at about $700 for the day, for the family of 4.
My husband thought it was too expensive at about $700 for the day, for the family of 4. It was no cheaper too book at the port than with the cruise ship. It would’ve been better if we booked with Norwegian as we wasted a lot of time ... Read More
My husband thought it was too expensive at about $700 for the day, for the family of 4. It was no cheaper too book at the port than with the cruise ship. It would’ve been better if we booked with Norwegian as we wasted a lot of time finding a deal, transportation, etc. And traffic coming back to the ship was heavy so knowing 5e ship would wait if we booked with cruise line would’ve been a relief. We also would’ve had the whole day instead of rushing. For $700 we got photos, all inclusive meals and drink including alcohol, Snorkel equipment, private sea lion encounter, dolphin encounter and my favourite...manatee swim! I thought if we’d not futzed around all morning, we’d have gotten a better value for our money. It was priceless for the kids Read Less
Sail Date January 2018
Shore Excursion Provider: Norwegian Cruise Line
This was amazing.
This was amazing. I had done this 2x before but this time we had all our kids and it was great. We spent the whole day here. We arrived early and were able to go ahead and do our swim. Photos are expensive. We were given a family rate ... Read More
This was amazing. I had done this 2x before but this time we had all our kids and it was great. We spent the whole day here. We arrived early and were able to go ahead and do our swim. Photos are expensive. We were given a family rate after I refused to pay the per person rate. They also mad a photo book and it is very nice! Read Less
Sail Date January 2018
Shore Excursion Provider: Royal Caribbean International
Entire group (14 people) got to interact with the dolphins.
Entire group (14 people) got to interact with the dolphins. Amazing experience. Would have rated excellent except cost of pictures was ridiculous - almost $600 for the CD.
Entire group (14 people) got to interact with the dolphins. Amazing experience. Would have rated excellent except cost of pictures was ridiculous - almost $600 for the CD. Read Less
Sail Date January 2018
Shore Excursion Provider: Carnival Cruise Line
Amazing experience.
Amazing experience. Amazing resort. Just wish we'd had more time there. Cozumel is amazing.
Amazing experience. Amazing resort. Just wish we'd had more time there. Cozumel is amazing. Read Less
Sail Date January 2018
Shore Excursion Provider: Royal Caribbean International
Great!!
Great!! Highlight of the trip! An experience of a lifetime! Would recommed to anyone.
Great!! Highlight of the trip! An experience of a lifetime! Would recommed to anyone. Read Less
Sail Date January 2018
Shore Excursion Provider: Royal Caribbean International
Good fun.
Good fun. Would have bought couple of pictures or jpeg files had they not been so outlandishly priced. Really, $150.00 for four jpegs is just ridiculous.
Good fun. Would have bought couple of pictures or jpeg files had they not been so outlandishly priced. Really, $150.00 for four jpegs is just ridiculous. Read Less
Sail Date January 2018
Shore Excursion Provider: Regent Seven Seas Cruises
The Dolphinaris was a blast and well worth the money although I would have liked to have the beach ...
The Dolphinaris was a blast and well worth the money although I would have liked to have the beach part of the excursion (had to be cancelled because of rough seas) - and a partial refund would have been nice because we were denied that ... Read More
The Dolphinaris was a blast and well worth the money although I would have liked to have the beach part of the excursion (had to be cancelled because of rough seas) - and a partial refund would have been nice because we were denied that part which was supposed to be included! Read Less
Sail Date December 2017
Shore Excursion Provider: Carnival Cruise Line
Dolphanaris is where we went for the Dolphin, Swim and Lunch.
Dolphanaris is where we went for the Dolphin, Swim and Lunch. It was GREAT. You really get touch the dolphin, ride on it, etc. It was a solid 45 minutes of activity. Easy for young kids to participate - and best if they are ok with ... Read More
Dolphanaris is where we went for the Dolphin, Swim and Lunch. It was GREAT. You really get touch the dolphin, ride on it, etc. It was a solid 45 minutes of activity. Easy for young kids to participate - and best if they are ok with swimming with a life jacket on. Read Less
Sail Date December 2017
Shore Excursion Provider: Carnival Cruise Line
We loved swimming with the dolphins and this wasn't our first so we still enjoyed it immensely.
We loved swimming with the dolphins and this wasn't our first so we still enjoyed it immensely. Staff was very patient and though water was a bit cold, it was still very fun!
We loved swimming with the dolphins and this wasn't our first so we still enjoyed it immensely. Staff was very patient and though water was a bit cold, it was still very fun! Read Less
Sail Date December 2017
Shore Excursion Provider: Royal Caribbean International
Our last excursion was Dolphin Discovery in Cozumel.
Our last excursion was Dolphin Discovery in Cozumel. Yes, you will panic because it looks like complete chaos with all of the people waiting; however, it was so organized that we never got frustrated. Just listen to instructions. It was a ... Read More
Our last excursion was Dolphin Discovery in Cozumel. Yes, you will panic because it looks like complete chaos with all of the people waiting; however, it was so organized that we never got frustrated. Just listen to instructions. It was a short taxi ride to the park and you are guided the whole way. Note - Save your money from now to get pictures! It was the most expensive but most memorable of excursions. My son LOVED it! We even added on to our package and got back in the water to do a family photo shoot. It was worth the money because it was our family, the trainer and two dolphins (Thor and Danny). The park has a pool, beach and lots to do so pack a bag for the day. Buffet lunch is included with the package. Read Less
Sail Date December 2017
Shore Excursion Provider: Royal Caribbean International
This was ok.
This was ok. There was a lot of standing around waiting. The lack of communication on what was happening and going to happen made things a bit frustrating. The actual dolphin encounter was nothing special. We've done things like ... Read More
This was ok. There was a lot of standing around waiting. The lack of communication on what was happening and going to happen made things a bit frustrating. The actual dolphin encounter was nothing special. We've done things like this before with a smaller group and found it to be much more enjoyable. The pictures and video offered afterwards is priced outrageous. Negotiate, negotiate, negotiate down to a more reasonable price. They will not let you take your own recording equipment, such a go pro or waterproof phones. Read Less
Sail Date December 2017
Shore Excursion Provider: Royal Caribbean International
We did the dolphins, sea lions and were treated to the manatees at no additional cost.
We did the dolphins, sea lions and were treated to the manatees at no additional cost. Yes the photos are expensive but we were able to negotiate the cost down to almost half
We did the dolphins, sea lions and were treated to the manatees at no additional cost. Yes the photos are expensive but we were able to negotiate the cost down to almost half Read Less
Sail Date December 2017
Shore Excursion Provider: Norwegian Cruise Line
Excellent, a really educational experience with highly skilled instructors, we learned a lot about ...
Excellent, a really educational experience with highly skilled instructors, we learned a lot about dolphins while having fun and understand much more this amazing animals
Excellent, a really educational experience with highly skilled instructors, we learned a lot about dolphins while having fun and understand much more this amazing animals Read Less
Sail Date December 2017
Shore Excursion Provider: Royal Caribbean International
We did the trainer for the day, and it was amazing!
We did the trainer for the day, and it was amazing!
We did the trainer for the day, and it was amazing! Read Less
Sail Date December 2017
Shore Excursion Provider: Royal Caribbean International
We did the Royal Push / Pull Dolphin Encounter at Chankanaab (again).
We did the Royal Push / Pull Dolphin Encounter at Chankanaab (again). The staff were awesome and the food was very good. I've read other reviews about it being hard to get the "free" adult beverages at the open bar--it was ... Read More
We did the Royal Push / Pull Dolphin Encounter at Chankanaab (again). The staff were awesome and the food was very good. I've read other reviews about it being hard to get the "free" adult beverages at the open bar--it was the other way around for us to the point that we had to tell them no more. The park is all very well organized and thoughtfully done: restrooms, lockers, PFDs, pictures, restaurants, park attractions, etc. The facilities and grounds are immaculately kept. Yes, pictures are not cheap but you have a professional photographer with you taking a ton of awesome pictures for around any hour--so it's probably a lower price than a wedding photographer. I think we paid $240 for 4-people and I actually consider that a bargain. We got 4 hardcopy prints, a coffee cup with 1 print, a CD of all 266 pics, and were also able to download them from their site then next day. We also did snorkeling on our own and got a $5 snorkeling rental deal per person instead of the usual $15. We loved snorkeling among the statues and cannons on the bottom. While the dolphins were the highlight, we also had an awesome time with Santiago in the Mayan village. We wished we had more time to spend with him. He dressed us in traditional Mayan garb and then did a Mayan reading of sorts in the sweat lodge. It was a super awesone execursion and we had an even better time than the first time we went there in 2016. My only disappointment was that we wanted to spend more time there. Read Less
Sail Date December 2017
Shore Excursion Provider: Royal Caribbean International