Seabourn Cruise Reviews

We chose this cruise because we heard/read that this was a top of the line cruise and we wanted to compare to other cruise lines we've sailed with including some European river cruises. From the time we booked the cruise until we actually embarked, communication and customer service was definitely sub par. All correspondence with customer service was by phone with the exception of booking a ...

It is great to be cruising again, this is our 3rd post Covid cruise, the other two were on Crystal’s Serenity (July) and Symphony (December). Today is packing day so I thought I would post this review. I have been traveling for business during the COVID era so I usually mask, sanitize, and keep distances having in last year been to Spain, Dubai, Doha, Israel, Austria, and Germany. Been lucky ...

Seabourn is DEFINITELY NOT meeting the 5-star standards for which they were previously known. As Parallel40 correctly pointed out, the Ship's Officers absolutely BUNGLED the handling of the onboard Covid issue. Rather than publicly acknowledging there was, in fact, a small outbreak of Covid among BOTH passengers "&" crew, they simply ignored the issue & acted as if no one would notice the ...

I will not discuss the noticiable drop in service here, just the Covid situation. Seabourn’s attitude is cavalier at best, not even enforcing their own written rules. On day eight of an eleven day cruise, there were seven quarantined rooms on our floor out of 189 passengers on board. Not a peep or warning from company to passengers. “Masks are required to be worn on transportation during any ...

First time with Seabourn, we were celebrating our 30th anniversary. Maybe our expectations were high based on the cost of this cruise. The embarkation and disembarkation procedures were very smooth. This is a small ship, (about 500 passengers). Our room, #747 had a very spacious bathroom with a shower bigger than normal, double sinks and a bathtub! It has a comfortable king-size bed and ...

We chose this cruise because the itinerary covered ports which we hadn't been to, and it offered a handsome discount because our Antarctic cruise had been cancelled. Also, we were going to be in the area for a family occasion later in the month. The other prior ultra luxury cruise we'd been on was on the Regent Explorer, which won hands down. These were my problems with the Sojourn: 1. ...

We are a family of 5. 2 adults and 3 teenagers. We travel extensively and we’re looking for a fun way to explore the Adriatic. We chose this cruise because of the 18 day itinerary and the room sizes. The cruises were only half full. We enjoyed all of our dining experiences in all of the restaurants. The staff knew our preferences quickly and we enjoyed everything. The staff were fantastic. We ...

We tried to book a cruise around 6 weeks out and managed to reserve guaranteed suite but flights were not available to book. This was supposedly linked to the move of embarkation from Venice to Ravenna. (didn’t Venice ban cruise ships from 1st August 2021? Why was this a surprise 9 months later?) After another week and calls to Seabourn and TA we were advised that flights could now be booked but ...

Our first pandemic-era cruise. We have numerous past cruises with Seabourn, and this cruise experience ranks at the bottom. First, why would a complete novice stewardess, someone who had four days of experience under her belt, be assigned to service a Penthouse Suite? Should not you most experienced personnel take care of your higher-paying guests? Bad enough we had to participate in her ...

At one of those treacly self-congratulatory events the ship hosts for its loyal repeat customers, the cruise director raised her glass of champagne for a toast. Hardly anyone in the room raised theirs. Not because they were rude. They did not have drinks. They’d been seated for more than half an hour, and had yet to be served anything. This pretty much sums up our trip. The Seabourn leaders ...