Joined friends on a Christmas Market River Cruise. We had booked two nights pre cruise and two nights post cruise in local hotels.Three days before we left home, Scenic changed our hotel from a 5 Star to a 3.5 star hotel. the business office insisted that this was considered an upgrade for us. The two nights were over $650. USD
Embarkation as well as disembarkation were very smooth. The ...
We choose this particular trip for three reasons. First, we specifically wanted a Christmas market trip in Germany. The itinerary and length of trip matched exactly what we had in mind. Second, when looking at various trips the partnership between Scenic and National Geographic had strong appeal for us. Finally, in reviewing the Scenic Cruise line, their amenities and full service approach it ...
We have just returned from a fabulous trip down the Mekong River on Scenic’s Spirit cruise ship. The ship, the stateroom suite, the staff, the food and the excursions were all phenomenal. The Hotel Manager, Toby, was on top of everything. His staff were amazing, friendly and attentive; they were all very genuine and caring people, paying attention to details while enjoying their jobs. The food was ...
From the moment we were greeted, we knew this was going to be amazing. The staff were professional, personable and friendly. The boat is incredible, the largest rooms, most comfortable beds. The food was delicious. The excursions really touched on the life and history in Vietnam and Cambodia. Loved the all inclusive nature. They took care of everything. It was nice having on board washing machines ...
I'd been to Burma 21 years ago on business. And got arrested. And met the General running the country. But that's another story.
What I saw then made me want to return. So pleased I did, with my wife this time.
We are Scenic regulars and appreciate the fact they make a holiday effortless. And so it was this time on our Road from Mandalay on Aura. Yes, the song is road TO Mandalay - but we ...
My husband and I took the advice of our Travel Agent when booking a birthday and retirement celebration cruise for my 70-year-old Mom. Our Agent assured us Scenic was a "luxury cruise line," up to our standards. However, our time on board had disappointing service challenges, even bewildering at times. I wanted to take this opportunity to share our experiences aboard the Scenic Azure during the ...
We attended a local presentation. The catalogue gave all the pertinent information. Overall, the tour and cruise were unbelievable. All the activities and sights, eg Angkor Wat at sunrise, pagodas, circus, etc; were exceptional. The tour guides were very knowledgeable and considerate. When on shore, the meals in different restaurants were delicious and gave us a taste of their local dishes. ...
We did a 3 day pre cruise in Lisbon, the transfer from the airport to the Sheraton, well we waited over an hour for the rude gentleman, and we were not the only ones who had issues, Scenic you have to do better. The stay here was very good, our Scenic Rep Pedro was excellent, a good orientation that evening, followed by a delicious meal at the Sheraton where we met fellow guests and our table of ...
You can really judge a company by the way they handle a difficult situation. My experience, and others, on this trip was that Scenic handled this absolutely terribly and conducted the tour at the most cheapest cost possible to themselves. They didn’t deliver a luxury experience, even though they still had the opportunity and facilities to do so, instead they provided terrible service with really ...
Unfortunately we were sailing in an unlucky year as 2018 saw one of the driest condition on the rivers in 100 years. So we weren’t able to sail on our assign ship the Opal. Our embarkation didn’t happen on Oct 24 as scheduled because no ship could reach Budapest. We were able to finally board the Jewel on Oct 28 in Regensburg.
The ship was comfortable and it was smooth sailing, we had a good ...