Scenic Cruise Reviews

After initial difficulties over travel arrangements, not Scenic's fault but not well handled, we arrived on board with some anxieties. Delighted to say all concerns were dispelled by a fantastic experience from beginning to end. Staff at every level, (cabin, restaurants, bars, excursion team) went above and beyond to meet guests' desires including a special menu arranged in Koko restaurant after a ...

What an outstanding cruise! So glad a travel agent friend of ours clued us into this special experience. This was our first-time river cruising and it was exceptional. Small ships are the way to go. The crew was personable, smiling, and service-oriented at all times. The ship was spotless. Food was fabulous, lots of variety. Plentiful choices for vegetarians. Restaurant Manager ...

The whole crew do everything in their power to ensure that everything goes smoothly and provide exceptional service, 5 star meals, snacks and many extra touches that really makes it a 5 star experience. Nothing is too much trouble for them. The optional activities are well thought out and handled very professionally. Can't fault them in any area. Top class. The whole experience from booking ...

The employees of the Scenic Amber were nothing short of amazing. They couldn’t do enough for us. From the moment we boarded the ship, they pampered us. Our cruise director, Cathy was so energetic, enthusiastic, knowledgeable, and available. The restaurant and bar staff, especially Michael, Sandy, Alex, Aleksandar, Katerina, Viktorya, and Andrei were so professional, friendly and hard working. And ...

This was our first big trip since Covid. We flew from Tucson, AZ to Dallas, TX to Madrid then to final destination of Porto. There were no problems with flights or luggage. We were met at the airport by a Scenic Representative and taken to our hotel. We spent our first night at Le Monumental Palace Hotel (a 5* hotel) in Porto, which was excellent. Everything about the cruise was handled ...

We chose this cruise only because friends we met on Uniworld had booked and we wanted to do a Douro River cruise. They had done a Scenic River cruise before and thought it was better than Uniworld. In our opinion, not the case at all, except perhaps the tour guides and evening entertainment. We never received final paperwork and fllow up by our TA had 0 responses. The ship design and decor ...

Pre-Cruise: We were among the group of Scenic passengers impacted by the ransomware attack on Scenic’s website in February 2022. Based on positive reviews on CruiseCritic, we took the leap of faith and made our final payment in March. The hack put the Scenic website offline for about 6 weeks, and holds to reach an agent by phone took hours. We ended up calling Scenic two weeks before departure ...

We shopped around quite a bit - considered Scenic, Avalon, Viking, Amadeus, AMA-waterways, and others. Ultimately chose Scenic because there was a timely Travelzoo (!) 50% off special going on during our booking. Boy, the vacation we had on the river cruise was well-worth the money spent (and looking back, probably also worth more than what we spent). We sought a Seine river cruise primarily ...

Now guys Im a scenic tragic with almost all of my cruising experience on Scenic river boats with this being the first on their "mega " yacht Eclipse. Let me say from the outset it looks spectacular with an outstanding interior finish ,paintings and general overall "vibe" ( aussie expression for the feeling of the thing) It has many excellent features ....good gym, excellent dining ...

Nice ship, nice staff, great food and great excursions. Unfortunately, though, there was very little support offered when our cruise was cancelled just 2 weeks before sailing. While we did find another Scenic cruise that fit in the same general time period, we were given no assistance with changing all the connections, hotels and transfers that had to be scheduled to accommodate this new ...